management freaks
TRANSCRIPT
Art Of
Winning!!!
Pg# 10
Uzma
Being On Top!!!
Office News
Pg# 13
Ramla
Coping Up…!!!
Pg# 05
Wajiha
Office Management
A Quick Glance
Pg# 03
Taimoor
Key To
Success
Pg# 15
Obaid To improve is to change;
to be perfect is to
change often
Pg# 11
Zainab
The death & Life Of
An Organization
Pg # 04
Urooj
Organizational
Culture’s Of Mobilink
& Coca Cola
Pg# 06
Graphyte
Interview Session
With Mr. Zuhair Majeed
Malik
Pg# 07
Graphyte
Comic
Pg# 08
Uzma Business Ethos
Pg# 09
Graphyte
Wondrous World
Of DPA
Pg# 12
Graphyte
Graphyte’s
Exclesive Coverage
Pg#17
Graphyte
Backbone Of An
Organization’s Success
Pg# 14
Khizra
Office
Management
Classroom
Pg# 16
Graphyte
Events….
Graphyte was
the part!!!
Pg# 18
Graphyte
Created &
Designed By
Uzma Hussain
The Management Freaks…
[02]]
Conflicts are inevitable. Knowing how to handle them properly, however, will make life easier. Whether you have a formal policy or rely on your own wits, you need to prepare yourself for a wide variety of disagreements. Even with an employment manual, such issues as equitable distribution of work, pay rates, and job descriptions often arise in a company. Ignoring a conflict or waiting for it to dissipate is never the right solution. Having a plan or a policy for conflict resolution will help everyone navigate through a disagreement in a professional manner.
For many small businesses, the responsibility for communication falls upon the office manager. Knowing how and when to communicate key information is vital to successful office management. E-mail blasts, posted instructions at the copier, and weekly staff meetings are just a few of the types of communication that occur within a busy office. Having a communication plan that everyone can adhere to will increase an office's productivity and ensure that information is disseminated clearly and quickly.
There isn’t a need of every piece of office equipment out there to run a smooth operation. But you do need certain products that are going to optimize people's performance. What you need and how much it will cost are simple but important considerations.
Keeping track of projects is
critical to the successful
completion of important tasks and
represents an essential piece of
documentation. Knowing when
things have to be completed and
by whom gives everyone a clear
idea of what's ahead. Deadlines
are less likely to be missed and
people are more likely to know
their roles. Plus, each project,
through careful documentation,
can become a useful case study
for future assignments.
Knowing how to run an office must
include understanding the company and
its people. Knowing the product line and
how it fulfills a need is just as important
as ordering more toner for the printer.
If you don't understand your company's
mission, you won't know how best to
support its various functions. The same
goes for people — knowing employees'
roles, where they fit into the big picture,
and how they operate will help you
manage the office so that every function
supports the people tasked with getting
things done. The more you know about
how the company works and what
people are doing to build business, fulfill
customer requests, meet deadlines, and
otherwise perform their duties, the more
successful you'll be in creating and
sustaining an environment that fosters
success.
The term office
management in terms
of profession refers to
job related to
supervisory positions.
People that hold office
management positions
conduct special studies
and based on the
results of these special
studies, they develop
reports. Apart from
developing reports,
they also provide input
to management on the
development of policies
and procedures. Office
management may also
provide support, and
may draft
correspondence for
management, schedule
appointments, etc. In
order to successfully
manage an office,
regardless of your
company's product or
even your customer
base, you should
adhere to some basic
guidelines. Here are
some areas that you
should keep in mind:
OFFICE COMMUNICATION
OFFICE EQUIPMENT
PROJECT MAMANAGEMENT
CONFLICT MANAGEMENT THE COMPANY AND ITS PEOPLE
The Management Freaks…
[03]
NUMEROUS BOTTLES OF JOHNSON AND JOHNSON’S
EXTRA-STRENGTH TYLENOL CAPSULES HAD BEEN
LACED WITH CYANIDE: HOW JOHNSON AND JOHNSON
DEALT WITH THIS SITUATION SET A NEW PRECEDENT
FOR CRISIS MANAGEMENT (SOURCE FOX NEWS).
CRISIS MANAGEMENT PLAN:
“A Crisis Management Plan is like an
insurance plan- you hope you never
have to use it, but if you do, you want
the plan to be the best plan possible!”
According to various crisis
management experts, the term crisis
management could be defined as
special measures taken to solve
problems caused by a crisis.
The speed with which a company
recovers after a crisis tomorrow
depends upon the plans established
today. "Though each situation is
unique, any organization can be better
prepared if it plans carefully, puts
emergency procedures in place, and
practices for emergencies of all kinds
“.An effective crisis management plan
incorporates emergency response,
disaster recovery, contingency
communications, business continuity,
and a clear delineation of key
personnel and their spheres of
responsibility. Adhering to these steps
will enable your organization to
achieve control of the crisis.
Remember that the key to successfully
managing a crisis is to "Be
Prepared."Establishing a flexible and
fine-tuned crisis management plan is
important for any organization. If
nothing else, it will enable the leaders
of such organizations to lead more
easily during the most difficult of
times. The anxiety and fear that arise
during a crisis can best be combated
by clarity, calm, and a plan of action.
"Accidents happen. Mistakes occur.
People screw up. Crises strike when
you least expect. Nothing's going to
change that. But what companies can
change is how they deal with bad
things that threaten their existence.
Having a crisis plan isn't mandatory,
but it sure can make top executives at
companies who have good ones look
like geniuses."
Crisis is basically “Demands or threats that
may prevent an organization from attaining
its goals or limiting its abilities to meet
them, which the organization seeks to
resolve because outcome stakes are
important and the ideal resolution strategy
uncertain”.
Crisis management is the task for creating
and implementing a business plan that can
be implemented quickly in the face of a
crisis. Events that would qualify as crises
include a wide range of potential threats;
natural disasters like hurricanes,
earthquakes, tornadoes and floods;
terrorist attacks; civil unrest, power
blackouts; workplace violence; cyber
crimes; product tampering; bomb threats,
double standards, Financial and political
instability, damage to a Asset or business,
and the unexpected death or illness of key
leaders to name but a few. These
uncontrollable elements that form the
business environment are those elements
created out of basic social structure, they
These are the elements, the corporate
organization can only attempt to influence
(but not control).As much as the
organization automatically becomes
subjected to the analyzed environments,
there are certain reactions from the
environment that can cause the death or
instability of the business. This analogy
brings me to the major thrust of this
discourse – “The Death and Life of
Organizations “.Businesses are bound to fail
when in the course of business operation
they ignore or undermine the dynamism,
complexity and uncertainty of the
environment they operate in.
We should not forget that a business is
patronized not only on the basis of the
product or services it can offer, but the
image, the goodwill and the way in which
such business has proven to be socially
responsible in its day to day activities.
"The Tylenol Crisis;
In 1982, Europe’s Johnson and Johnson had
a taste of what crisis really is. Theirs was a
major crisis. It was discovered that
numerous bottles of Johnson and Johnson’s
Extra-Strength Tylenol capsules had been
laced with cyanide. By the end of the crisis,
seven people had died. How Johnson and
Johnson dealt with this situation set a new
precedent for crisis management. The
company was lauded for its quick decisions
and sincere concern for its consumers.
Despite initial losses, Johnson and Johnson
regained and exceeded its previous market
share within months of the incidents.
The examples given would make you
understand that crisis is an issue that stands
as a threat to the existence and
development of an organization. We can
also observe that in every case where there
had been the issue of crisis, companies have
experienced great losses, not only in terms
of reputation, but also financially, why
because they did not take into consideration
the possibility that those issues (crises),
which have cost them their entirety could
have occurred. When trauma strikes your
workplace, whether the result of a disaster
or a day-to-day incident, many businesses
will at some point, face the need to manage
a workplace trauma situation.
The speed with which a company recovers
after a crisis tomorrow depends upon the
plans established today. "Though each
situation is unique, any organization can be
better prepared if it plans carefully, puts
emergency procedures in place, and
practices for emergencies of all kinds."
The Management Freaks…
[04]
NUMEROUS BOTTLES OF JOHNSON AND JOHNSON’S
EXTRA-STRENGTH TYLENOL CAPSULES HAD BEEN
LACED WITH CYANIDE: HOW JOHNSON AND
JOHNSON DEALT WITH THIS SITUATION SET A NEW
PRECEDENT FOR CRISIS MANAGEMENT (SOURCE
FOX NEWS).
In the late 1990s, people began to use “multitasking” to describe humans, especially in office environments. A secretary might be said to be multitasking when she or he answers phones, responds to emails, generates a report, and edits a form letter simultaneously. The ability of the human mind to focus on multiple tasks at once is rather amazing; the American Psychological Association calls this the “executive control” of the brain. The executive control allows the brain to delegate tasks while skimming material and determining the best way to process it. A certain amount of multitasking has become necessary and expected in many industries, and job seekers often list the ability to multitask as a skill on their resumes. Students also find this skill very valuable, since it allows them to take notes while processing lecture information, or work on homework for one course while thinking about another. When you do decide to multitask, make sure to check your work carefully, to ensure that it is of high quality, and consider abandoning multitasking for certain tasks if you notice a decline.
I think that multitasking is important when you are doing several related tasks. For example, if you need to clean the kitchen floor, make dinner, and do the laundry, you can easily put the clothes in the washer to wash, and then put the ingredients to make dinner together and then clean the floor while the clothes are washing and the dinner is cooking. This form of multitasking makes sense. I think where it doesn’t is when you are driving a car. This is another exception in which multitasking is not suggested and could even be dangerous. Many people have gotten into car accidents and some fatal, because they dropped their cell phone on the seat and wanted to retrieve it while driving. Some people have even done texting while driving which is incredibly dangerous and has led to many fatalities because you are driving essentially with your knees while your hands are texting and your eyes are off the road" Numerous studies on multitasking have been carried out, with mixed results. It would appear that in some cases, multitasking is indeed an effective way to utilize time, while in other instances; the quality of the work suffers as a result of split attention.
The Management Freaks…
[05]
The Management Freaks…
[06]
CORPORATE CULTURE:
Mobil inks corporate values serve as the foundation
for its culture, behavioral norms, and decision making.
These values have always been at the heart of our
business principles and success. Each of our values
guides the way we work as an organization and
ensures that we not only meet the needs of our
employees and stakeholders today, but work towards
sustaining and enhancing human and financial capital
for the future. These values sum up the culture at
Mobil ink, and aim to ensure a workplace that
necessitates open and respectful communication and
exceptional quality of service to internal and external
stakeholders. Customers are at the heart of our
success. They have placed their trust and confidence
in us. In return, we strive to anticipate their needs and
deliver service, quality and value beyond their
expectations. Our relationships drive our business.
We respect and esteem our employees and all
stakeholders. We believe in teamwork, empowerment
and honor. At Mobil ink, we take pride in practicing
the highest ethical standards in an open and honest
environment, and by honoring our commitments. We
take personal responsibility for our actions, and treat
everyone fairly, and with trust and respect. We strive
for excellence in all that we do. We aspire to the
highest standards and raise the bar for ourselves
every day. This commitment to delivering world-class
quality translates into unmatched service and value
for our customers and all stakeholders. As the market
leader, we recognize and fulfill our responsibility
towards our country and the environment we operate
in. We contribute to worthy causes and are dedicated
to the development and progress of the society. Mobil
ink’s people are its strength; we believe in investing in
our people to bring out the best in them. Each Mobil
ink member lives each Mobil ink moment with
customer orientation, positive attitude and the drive
to excel.
WORKPLACE CULTURE:
In 2010, our Company was named one of the "Best
Companies to Work For" by the Great Place to Work
Institute® in Argentina, Australia, Brazil, Chile,
Greece, Latin America, Peru, Spain and The United
Kingdom. Diversity is an integral part of who we are,
how we operate and how we see the future. Our
inclusive culture is defined by our seven core values:
leadership, passion, integrity, collaboration, diversity,
quality, and accountability. Our central promise at
The Coca-Cola Company is to refresh the world in
mind, body, and spirit, and inspire moments of
optimism; to create value and make a difference. Two
assets give us the opportunity to keep this promise –
our people and our brand. The Coca-Cola Company
leverages a worldwide team that is rich in diverse
people, talent and ideas. As a global business, our
ability to understand, embrace and operate in a
multicultural world -- both in the marketplace and in
the workplace -- is critical to our sustainability. Our
diversity workplace strategy includes programs to
attract, retain, and develop diverse talent; provide
support systems for groups with diverse
backgrounds; and educate all associates so that we
master the skills to achieve sustainable growth. Our
diversity workplace strategy includes programs to
attract, retain, and develop diverse talent; provide
support systems for groups with diverse
backgrounds; and educate all associates so that we
master the skills to achieve sustainable growth. For
more information, review our Global Diversity
Strategic Frame work.
We work hard to ensure an inclusive and fair work
environment for our associates, all of whom undergo
diversity training on a regular basis. We find ongoing
dialogue leads to better understanding of our
colleagues, our suppliers, our customers, our
stakeholders, and ultimately, to greater success in the
marketplace.
The Management Freaks…
[07]
Ques: Which year did u
graduated in?
Mr. Zohair: I graduated
in 2003
Ques: What is the pay
scale for a fresh
graduate?
Mr. Zohair: Well its
starts from 15K.
JOB PROFILE:
POST: ASST HR
MANAGER.
ORGANIZATION:
PHARM EVO.
JOB
EXPERIENCE: 5
YEARS.
Ques: what did u major
in?
Mr. Zohair: I am a human
resource graduate.
Ques: When where and
how did u get your first
job?
Mr. Zohair: Well I got my
first job in 2003 in sales
in ASA international.
Ques: Were u initiated
here as hr manger
Mr. Zohair: No I joined
this firm as financial
planner then later as I
was an hr graduate so I
got in here.
Ques: What other
employee benefits are
give to the employees
Mr. Zohair: Benefits
such as provident fund,
medical LFA (leave fare
assistance). Leaves
(sick leaves) and few
other benefits like
gadgets according to
designation.
Ques: How important is
it to build good
professional relation at
work?
Mr. Zohair: It’s more
than important we have
this tolerance rule in
the office if anyone
caught destroying co
relation he is fired
there and then.
Ques: what are your job
responsibilities?
Mr. Zohair: Well all hr
functions.
Ques: How much importance does
GP system carries?
Mr. Zohair: Yes it is of immense
importance as it gives a good
impression of the candidates as
well as gives weight age to your
resume.
Ques: Where does u see you’re self
in coming 5 years
Mr. Zohair: I would wish and
intend to be hr executives or MD
HR in any recognized firm!
Ques: Any advice for the young graduates
Mr. Zohair: Every professional student should b into internet
blog reading and should strive to learn. Being and MPA I would
always regard students of dpa, and last but not the least
“Hard work is the key to success”
Ques: Any advice for the teachers
of DPA…
Mr. Zohair: I would like to suggest
teachers at DPA that take the
students and teach them from
grass root level in order to gain
insight about that subject.
The Management Freaks…
[09]
“If you build that foundation, both the moral and the ethical foundation,
as well as the business foundation, and the experience foundation, then
the building won't crumble”
ETHOS:
"moral philosophy", a study or system of values and customs using
concepts such as right and wrong, good and evil. A system, in effect, of
value judgments primarily in respect of what is acceptable and/or
unacceptable behavior.
Most firms will have Codes of Conduct for those with whom they have
dealings. They will expect their contractors to adhere to certain laid
down principles of treating people fairly, respecting company and private
property, honest, probity etc. Every firm should have a staff Code of
Conduct. This may need to be flexible to allow for variations in job roles,
but there are key elements that apply to everyone.
A company that understands that its function in society is about more
than the bottom line, may wish to expand the Code of Conduct into a
wider statement of Ethics ~ or ethical values ~ which does not prescribe
behavior to the extent that the Code of Conduct should, but lays down
the company ethos and gives staff a framework within which they can
best further the ethical aspirations of the organization.
WHAT SHOULD THE CODE OF CONDUCT COVER?
There are four main areas to be considered: Respect, Probity, and Image
& Functionality
RESPECT
This is about how we treat each other. It covers some very basic issues
and others which are givens' for some but may be quite challenging ideas
for others. Things you need to include are:
General respect for one another: staff should treat each other in a polite and civil Manner.
Equality & Diversity: staff should not treat any person unfavorably on the grounds of race, religion, gender, physical or mental disability or illness.
Language: a requirement to abstain from profane or offensive language
Harassment & Bullying: zero tolerance to be the rule to be supported by adequate reporting mechanisms and support for whistleblowers.
Humor: a statement, with guidelines, to the effect that humor within
the office is not only acceptable, but to be encouraged.
Personal Confidentiality:
A requirement for staff to respect the private lives of colleagues and not
to share personal information without permission.
PROBITY:
This is about pure old-fashioned honesty and trustworthiness.
Honesty: staff being required to be honest in all their dealings with and
on behalf of the firm.
Executive or Board level: Acceptance of
Hospitality or Gifts: creates a potential
for accusations of conflicts of interest.
Business Confidentiality: clear guidelines
should be given on the areas of business
information which are to be treated as
confidential.
IMAGE
All staff, whether in their own office or
outside are representing the firm? Their
needs therefore to be some consideration of
what image they present. Things to consider
include:
In the light of these parameters think about:
Dress Code: Old-fashioned maybe, but being
inappropriately dressed in the workplace
can send all the wrong signals and result in
unnecessary antagonism, resentment and
friction. This is an area to be proscriptive
rather than prescriptive
One man's "smart casual" is another man's
"scruffy".
BEYOND CODES OF CONDUCT INTO
ETHICAL WORKING
The Code of Conduct will have established
the baseline for the office ethics. But you
might want to consider extending it to
encourage office behaviors that impact the
wider community. This could include
initiatives that focus on:
the Environment: energy saving, waste
reduction, increasing re-use and recycling,
buying recycled products, fair trade
purchasing, car-sharing networks, public
transport ,use charitable giving, education,
local community enhancement ,day-release
for volunteering programs .
The Management Freaks…
[10]
Office politics – a taboo word for some people.
In its simplest form, office politics is simply
about the differences between people at work;
differences in opinions, conflicts of interests
are often manifested as office politics. It all
goes down to human communications and
relationships. Like it or not, office politics
exists almost everywhere and there is no way
you can run from it. In some organizations,
office politics is just harmless gossiping, while
in others it is a blood sport often leading to
biased promotions and unfair job terminations.
While your performance in the work place is
essential for success, there is no doubt that
office politics have a significant effect on your
career success. Some employees enjoy office
politics and actively participate to gain
advantages and often hinder other employees’
success, but most of the people prefer to avoid
it altogether. No doubt, office politics is a
messy quagmire which better be avoided at all
costs, however this is easier said than done.
Below are seven good habits to help you win at
the workplace:
HABIT # 1 – BE AWARE YOU HAVE A CHOICE
The most common reactions to politics at work
are either fight or flight. It’s normal human
reaction for survival in the wild. Instinctive
fight reactions will only cause more resistance
to whatever you are trying to achieve.
Recognize that no matter how bad the
circumstances, you have a choice in choosing
how you feel and react. So how do you choose?
This brings you to the next point…
HABIT # 2 – KNOWS WHAT YOU ARE TRYING
TO ACHIEVE
When conflicts happen, it’s very easy to be
sucked into tunnel-vision and focus on
immediate differences.
That’s a self-defeating approach. Chances are
you’ll only invite more resistance by focusing
on differences in people’s positions or opinions.
The way to mitigate this without looking like
you’re fighting to emerge as a winner in this
conflict is to focus on the business objectives.
Eventually, everyone wants the business to be
successful; if the business doesn’t win, then
nobody in the organization wins.
HABIT # 3 – FOCUS ON YOUR CIRCLE OF
INFLUENCE
At work, there are often issues which we have
very little control over. It’s not uncommon to
find corporate policies, client demands or boss
mandates which affects your personal
interests. Bitching and complaining are
common responses to these events that we
cannot control. But think about it, other than
that short term emotional outlet, what tangible
results bitching really accomplishes. Instead of
feeling victimized and angry about the
situation, focus on the things that you can do to
influence the situation – your circle of
influence. This is a very empowering technique
to overcome the feeling of helplessness. It
removes the victimized feeling and also allows
others to see you as someone who knows how
to operate within given constraints.
HABIT # 4 – DON’T TAKE SIDES
In office politics, it is possible to find yourself
stuck in between two power figures that are at
odds with each other. You find yourself being
thrown around while they try to outwit each
other and defend their own position. You can’t
get them to agree on a common decision for a
project, and neither of them wants to take
ownership of issues; they’re too afraid they’ll
get stabbed in the back for any mishaps.
In cases like this, focus on the business
objectives and don’t take side with either of
them – even if you like one better than the
other.
HABIT # 5 – DON’T GET PERSONAL
In office politics, you’ll get angry with people. It
happens. There will be times when you feel the
urge to give that person a piece of your mind
and teach him a lesson. Don’t. People tend to
remember moments when they were
humiliated or insulted. Even if you win this
argument and get to feel really good about it
for now, you’ll pay the price later when you
need help from this person.
HABIT # 6 – SEEK TO UNDERSTAND, BEFORE
BEING UNDERSTOO
The reason people feel unjustified is because
they felt misunderstood. Instinctively, we are
more interested in getting the others to
understand us than to understand them first.
Surprisingly, seeking to understand is a very
disarming technique. Once the other party
feels that you understand where he/she is
coming from, they will feel less defensive and
be open to understand you in return.
HABIT # 7 – THINK WIN-WIN
We are afraid to let someone else win, because
it implies losing for us. In business and work,
that doesn’t have to be the case. Learn to think
in terms of “how can we both win out of this
situation?” This requires that you first
understand the other party’s perspective and
what’s in it for him. Next, understand what’s in
it for you. Strive to seek out a resolution that is
acceptable and beneficial to both parties. Doing
this will ensure that everyone truly commit to
the agree resolution and not pay only lip-
service to it.
“Change occurs because people internalize their issues, and decides to do something about it. Change requires inclusion and honesty and empathy. Because change is first and last something you do to yourself. No psychologist changes you. No leader changes you. The truth is, we change ourselves. And that is the same way it is with teams and organizations. When change is happening to others, it can be interesting – even something good to talk about. However, when change is happening to you, it can be worrisome and create uncertainty. Sometimes it can cause downright fear about your job or your future. In today’s complex and global business environment, large scale change is inevitable. Breadth, complexity, and speed
of change provide a unique challenge to leading organizations implementing change around the world. What most employees don’t know is that they play a key role in the success of change. In fact, the more informed you are as an employee about the change process, the more likely you will not only survive the change, but thrive in a changing environment. And that is a vital clue about how staid and unchanging most companies are; they are riding on their brands and market share as if the world will never change. They view their organizational structure as carefully interlocking processes and departments. Change of any kind is not something you do to an organization, it is something you facilitate. It is the patient
that must do the healing, not the doctor. Almost all people are nervous about change. Many will resist it - consciously or subconsciously. Sometimes those fears are well founded - the change really will have a negative impact for them. In many cases, however, the target population for the change will come to realize that the change was for the better. The pace of change is ever increasing - particularly with the advent of the Internet and the rapid deployment of new technologies, new ways of doing business and new ways of conducting one's life. Organizational Change Management seeks to understand the sentiments of the target population and work with them to promote efficient delivery of the change and enthusiastic support for its results.
There are two related aspects of organizational change that are often confused. In Organizational Change Management is concerned with winning the hearts and minds of the participants and the target population to bring about changed behavior and culture. The key skills required are founded in business psychology and require "people" people. Organizational Change Management is a vital aspect of almost any project. It should be seen as a discrete and specialized work stream. So what does it take to be a survivor in today's rapidly changing corporate environments?
Change only happens when each person makes a decision to implement the change.
People fear change it "happens" to them.
Given the freedom to do so, people will build quality into their work as a matter of personal pride.
People who work are capable of doing much more than they are doing.
The intrinsic rewards of a project are often more important than the material rewards and recognition.
A clearly defined vision of the end result enables all the people to define.
The more input people have into defining the changes that will affect their work, the more they will take ownership for the results.
To change the individual, change the system.
The Management Freaks…
[11]
The Management Freaks…
[12]
Verve, organized a seminar on “presentation and communication skills “on 20th
April,2011. The theme of the seminar was “miscommunication and poor language: great
barrier in communication” .SYED NUSRAT ALI Management Consultant, Trainer and
Motivational Speaker, Training and Development Manager at GlaxoSmithKline was the
guest speaker on this occasion, while Chairperson DPA, MR IRAQI presided over the
ceremony. Diverse audience attended the seminar, including DIFFERENT FACULTY MEMBERS
AND ENTHUSIATIC YOUNG BLOOD OF DPA .The agenda OF THIS SEMINAR WAS TO MAKE
DPIANS REDAY TO ENTER IN TO THE MOST COMPETITIVE AND CHALLANGIN WORLD OF
IDEAS AND INNOVATIONS I.E.THE COPORATE WORLD .Among the topics THAT WERE
COVERED DURING THE ENTIRE SESSION INCLUDE : how to IMPROVE YOUR INTER
PERSONAL COMMUNICATION AND PRESENTATION SKILLS ,BODY LANGUAGE ETC .“Greater
collaboration between FACULTY AND TEAM WAS WITNESSED BY THE AUDIENCE AND EVEN
BY THE GUEST SPEAKER . The seminar provided a forum for exchanging ideas and for
working together to reduce the risk of MISS COMMUNICATION AT YOUR WORKLACE AND
YOUR DAY TO DAY LIFE ,. THE SPEAKER helped ensure THAT spokesperson succeeds at
presenting the Company’s position in a positive manner and avoids costly
COMMUNICATION mistakes. The purpose of the workshop WAS to build the capabilities of
youth to meet the demands of today’s world The main focus of the program was on
Basics of Communication and Barriers to Communication, Active Listening, Communication
Style Assessment, Assertiveness, Body Language, Public Speaking, Presentation Skills, etc.
The final hour of GREAT talk touched upon the strategies for effective business
communication, it highlighted the nuances of interdepartmental communication and how
to handle clients. The seminar culminated in the art of public speaking and presentation
skills. The VERVE announced that this successful seminar would be the first in the series
of similar events it plans to organize in the future UNDER OTHER COURSES.
Management is an important thing to do. We
have to manage each and every bit of our
lives. If somebody is doing job he should
manage his projects and software. Time
management is also very important to each
and every individual but the secret behind
being on top is how wonderfully you manage
your project.
Project management is the discipline of defining and achieving finite objectives. The challenge of project management is the optimized integration and allocation of the inputs needed to meet those pre-defined objectives. The project, therefore, is a carefully selected set of activities chosen to use resources (time, money, people, materials, energy, space, provisions, communication, quality, risk, etc.) to meet the pre-defined objectives.
Project Management" has always been a term more likely to elicit a groan than a smile. Nevertheless, the use of project management skills is often what distinguishes an easy, successful project from a painful and unsatisfactory one. In a world where clients and business partners increasingly want a full solution, rather than just the component pieces of design and code, having basic project management skills, at least, is quickly becoming a requirement for web professionals.
Project managers have the following impact in their organizations:
A better understanding of the project management discipline
A better understanding of what is required to launch a project
An increase in stable projects
through the use of consistent, repeatable processes
Increased confidence from vendor and business partners in working with your organization
Decreased costs due to more streamlined and successful projects
No model, no framework is ever perfect.
And there is no fixed pattern that you can
follow for each situation either. Use your
experience to refine and tune your project
management skills, and learn from your
mistakes. In the end, it’s about how well the
project is done, and not what methods you
applied.
The Management Freaks…
[13]
BIG SHOT: We have got 2 brides
in this semester:) ...yeah kinza and
anum.. kinza is nae naveli dulhan in
her sasural and anum iz not in a
mood to go to her sasural INNI
JALDI :P
DPA.,,.,,.,DPA… We did again…yuppiiieee…...
Dpa won the match again, we
actually didn't go to see the match,
we go to make udham, masti and
tafreeh with the shouting & naray
bazi ..DPA..DPA...DPA...DPA :P
DO u know watt is DPA...hmm ..hmmm DPA=> department of public administration....
...NO..!!!
It is the department of prezentations and assignments..look..! at yet we have
done with alot of assignments, seminar, workshops,presentations,guest speaker
session..oh GOD hm masoom bchay :( itna to sare semester mai kam nhi kya.!
Hania spent lot of money in making new dresses for presentations and make out
the prints for reports:).. so
through this pscychology(hamari) it is the department of PREZENTAITONS AND
ASSIGNMENTS ...SHIMPLE
FINALLY..HARDLY..SURPRISINGLY...AMAZINGLY...SHLOWLY SHLOWLY
taraqqi hogai… :) We got a new building of department of public administration..and we are shifting
their since last semester but we are still in old building we just hope k before we
will do our bachelors we can atleast take one class in new dpa.. :(
One benefit of using your newsletter as a
promotional tool is that you can reuse content from
other marketing material AS A BACKBONE OF AN
ORGANIZATION'S SUCCESS, communication is one of
the basic functions of management in any
organization and its importance can hardly be
overemphasized. It is a process of transmitting
information, ideas, thoughts, opinions and plans
between various parts of an organization. It is not
possible to have human relations without
communication. However, good and effective
communication is required not only for good human
relations but also for good and successful business.
Communication plays a very important role in an
organization. In fact, it is said to be the life wire of
the organization. Nothing in the universe, human or
otherwise, that does not communicate; though the
means of communication may be very different.
Communication is very crucial and unavoidable since
we have intentions which we want to pass across to
another person, group or even to the outside world.
However, what is being communicated may be well
understood or misunderstood or insufficient and thus
communication breakdown. In fact, communication
within an organization could be grapevine or rumor.
In all, communication in an organization is very
complex and it needs to be correctly handled and
monitored to avoid chaos, crisis or conflict. The basic
functions and roles of the management could not be
performed without communication. Planning,
organizing, coordinating, monitoring, controlling, and
including marketing, production, financing, staffing
(human resource managing), research and
development, purchasing, selling, etc could not be
well coordinated, harnessed and their goals achieved
without communication. For organizations, such a
communication style creates effective performance
of the staff, and, consequently, increases customer
loyalty and profit. The art of communication is the
language of leadership. Feedback mechanisms and
sharing best practices internally should be an integral
part of organizational performance, and performance
management system in particular.
Effective communication is required at various levels and for various aspects in an organization such as
FOR MANAGER
EMPLOYEE RELATIONS:
Effective communication
of information and
decision is an essential
component for
management-employee
relations. The manager
cannot get the work
done from employees
unless they are
communicated
effectively of what he
wants to be done?
FOR MOTIVATION AND
EMPLOYEE MORALE:
Communication is also a
basic tool for
motivation, which can
improve morale of the
employees in an
organization. Manager
should clarify to
employees about what is
to be done, how well
they doing and what are
can be done for better
performance to improve
their motivation.
FOR INCREASE
PRODUCTIVITY:
With effective
communication, you can
maintain a good human
relation in the
organization and by
encouraging ideas or
suggestions from
employees or workers
and implementing them
whenever possible, you
can also increase
production at low cost.
FOR EMPLOYEES:
It is through the
communication that
employees submit their
work reports,
comments, grievances
and suggestions to their
seniors or management.
Remove communication
from an organization, we
are going to have dead
entity, good for nothing
and worth been shut
down.
Communication is indeed the backbone for organization's success; Communication is not only the essence of
being human, but also a vital property of life.
The Management Freaks…
[14]
The Management Freaks…
[15]
NAKCHARI BANDARIYA
RABAIL 4TH YEAR
RABECA 4TH YEAR
HANA 3RD YEAR
RABIYA 3RD YEAR
WAJIHA 3RD YEAR
AYESHA 3RD YEAR
MOST HORRIBLE HAIRS
FOZAN 4TH YEAR
FATIMA 4TH YEAR
UZMA 3RD YEAR
JAWAD 3RD YEAR
SIDRA RAZA 3RD YEAR
NOMAN 3RD YEAR
Mr. /MS. OVER EFFICIENT
SANIYA 3RD YEAR
UROOJ 3RD YEAR
FAIZAN 3RD YEAR
NOMAN 3RD YEAR
RAHEEL AJMAL 3RD YEAR
BBC OF DPA
HAREEM 4TH YEAR
FAIZAN 3RD YEAR
AREEBA 3RD YEAR
BUSHRA 2ND YEAR
THE ONE WITHOUT LIFE
TALHA 4TH YEAR
ANUM 3RD YEAR
SIDRA RAZA 3RD YEAR
SIDRA ALI 3RD YEAR
TUBA 3RD YEAR
NIMRA 3RD YEAR
A QUICK SIGHT TO REVENUE MANAGEMENT
REVENUE MANAGEMENT STRATEGIES
BENEFITS OF REVENUE MANAGEMENT
Improved forecasting.
Improved seasonal price and inventory decision.
Identification of new market segments.
Identification of market segments demand.
Enhance coordination between the front office and sales division.
Determination of discounting activity.
Improved development of business plans.
Establishment of a value-based rate structure
Increased business and profits
Savings in labor costs and other operating expenses.
FOUR REVENUE MANAGEMENT TACTICS
Hurdle rate.
Minimum length of stay.
Close to arrival.
Sell-through.
REVENUE MANAGEMENT SOFTWARE Revenue management software provides:
Continuous monitoring
Consistency
Information availability
Performance tracking
Special reports
CAPACITY MANAGEMENT Balances risks of overbooking against potential loss of revenue from reservation cancellations, early departures, and no-shows.
DISCOUNT ALLOCATION
Restricts time period and product mix (rooms)
available at reduced or discounted rates.
DURATION CONTROL
Places time constraints on accepting
reservations in order to protect rooms for
multi-day reservations (which represent higher
levels of revenue).
Operational skills
Analytical skills
Strategic skills
Organizing skills
Communications
skills
Good listening
skills.
SKILLS AND QUALITIES OF REVENUE
MANAGER
Team-building
skills
Training skills
Patience
Creativity
Cooperativeness
Flexibility
A revenue manager with the following skills can
definitely increase the revenue of a firm.
Revenue management is the process of understanding, anticipating and influencing consumer behavior in order to maximize revenue or profits from a fixed, perishable resource. It is an approach used for optimizing revenue, often based on managing revenues around capacity and timing (yield management), for different market segments or from different sources of funding. In the modern era, revenue management is often an exercise in self-restraint, requiring businesses to grow sales while keeping a lid on operating expenses. Revenue administration leads to profit management, important criterion investors consider in setting promising firms apart from market losers. This exercise also helps a company improve liquidity and solvency levels. It’s a technique used by managers to increase the profit of an organization with well defined software’s to make the work easier which leads the firm towards success. The benefits, strategies, tactics of revenue management along with the skills and qualities of the manager are discussed in this article.
The Management Freaks…
[16]
The Management Freaks…
[17]
Yaw!!! I
Got The
Certificate!!
!
Say Cheese.. :P
HELLOOO.
.........!!!
GAWD! I am in a fix, these
assignments and presentations have me
gone crazy!!!
Look I Also Got A
Certificate YAY!!!
Ma’m Shamaila thanking her BSPA
3 for being so supportive and accepting
all her orders happily…
How will I Study All
This... Confusing…
Last
Minute
revision.
.! Allah
help
me...
Team VERVES
managed to conduct
an awesome
session!!!
session..proved
their teamwork.
KAIZEN…………TPS…
…..Class Discussion……
The Management Freaks…
[18]
Searching for the required
news…
Notice Board
Outdated Notice Board Filled with
unnecessary bulk…….
Office of DPA
NO workkk at awwllllll…..
Ali Photostate
At last, realized
he is here to work…..
Photostat shop
better than office
A Child is found working
but…..
The Management Freaks…
[19]
GRAPHYTE whole heartedly welcomed the two new entrants in GRAPHYTE... LMAO
WELCOME 2011
Ramla for the first time……….
LOOK!!! Whose Working……………
:P
Picture without Birthday Girl……… :P
PROOF We Were
Working :P
Uzma Stuck in Cow Boys… :P
Arena’s Gaming Zone Fantastic Four In Their Usual Pose………:P
Ever Ready For Photo…:
P
No disturbance appreciated during
eating…. :P
The Management Freaks…
[20]
Speaker: Syed Nusrat Ali
Date: 20th April 2011
Time: 10:00 a.m – 12:00 p.m
Venue: Seminar hall
Registration Fee: Rs. 100/- (limited for 70 participants
only)
Certificates will be awarded
Contact: Nazish, Uzma & Bilal (3rd Year)