management and organizational behaviour นำเสนอโดย อริสรา...
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Management and Organizational Behaviour
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Part 1Introduction
The nature of organizational behaviors
Approaches to organization and management
Part 2
The nature of organizations
Organizational goals strategy and responsibilities
Part 3
The nature of management
Managerial behaviour and effectiveness
The nature of leadership
Part 4
Individual differences
The nature of learning
The process of perception
Work motivation and rewards
Part 5
The nature of work groups and teams
Working in groups and teams
Part 6
Organization structure and design
Patterns of structure and work organization
Technology and organizations
Part 7
Job satisfaction and work performance
Human resource management
Resourcing the organization
Part 8
Organizational control and power
Organizational development
Management development and organizational effectiveness
Meaning & nature of job satisfaction
• An attitude or internal state that is associated with the working environment & working experiences
• In recent years it has been closely associated with improved job design & work organisation & the quality of working life
Job satisfaction dimensionsJob satisfaction dimensions
Individual factors
Social factors
Cultural factors
Organisational factors
Environmental factors
Variables influencing job satisfaction & work performance
• Individual factors – personality, education, age, orientation to work, etc
• Organisational factors – nature & size, personnel policies, employee relations, etc
• Environmental factors – economic, social, technical, governmental
Variables influencing job satisfaction & work performance
• Cultural factors – underlying beliefs, attitudes, values, etc.
• Social factors – relationships with
co-workers, interaction, information organisation, etc.
Job satisfaction and work performance
Particular influences including• Information communication technology• Stress at work• Work organization and individual job design• Comprehensive model of job enrichment• Work/life balance• Quality circles• Happy/productive worker
Improving job Improving job satisfactionsatisfaction
1. Careful selection2. Setting appropriate objectives3. Planning the development of
employees4. Keeping employees informed5. Recognizing achievements
Does job satisfaction matter?
• Ethical view
• Economic view
• Behavioral view