manageengine it360 product overview a comprehensive business service management solution
TRANSCRIPT
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ManageEngine IT360Product Overview
A Comprehensive Business Service Management Solution
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Agenda
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About ZOHO Corp. (formerly AdventNet Inc.)
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Introduction to ZOHO Corp. - ManageEngine
ManageEngine Enterprise IT Mgmt
Software used by over 32,000
customers including 3 out of every 5 Fortune
500 companies
ManageEngine Enterprise IT Mgmt
Software used by over 32,000
customers including 3 out of every 5 Fortune
500 companies
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Introduction to Zoho
Zoho – “The most
comprehensive suite of online
applications delivered as a service (SaaS)”
Zoho – “The most
comprehensive suite of online
applications delivered as a service (SaaS)”
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Business Service Management
Traditional BSM Approach
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What is ManageEngine IT360 ?
BSM Tool that Helps People, Processes And Technology Work.
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BSM vs. BSM Lite
BSM BSM Lite
Suited for very large organizations Suited for Mid-market
Existing investments in Big 4 No significant investments in Big4
Mega investments in Big 4 BSM solutions Affordable
Complex Products, acquired portfolio Single product with depth of Point Products
Complex integrations (# of interfaces & integration engines)
Integrated for Value- Out of the box
ManageEngine IT360 is a “BSM Lite” solution
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ManageEngine IT360 – Key Components
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ManageEngine IT360 : For Networks
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ManageEngine IT360: Application Performance Management
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ManageEngine IT360: End User Experience Management
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ManageEngine IT360 : Service Desk
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ManageEngine IT360 – Target Audience
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Technical Benefits
• Out of the box Network, Systems and Applications Management – with Integrated Service Desk
• Agentless Monitoring• Multi User – Web Client• Easy to Evaluate & Deploy - 140 MB Download
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Business Benefits
Line of Business Managers For IT Operations
Understand Performance of Business Applications
Prioritize Issues in Production
Monitor End User Experience Identify Root Cause of Performance Issues Quickly
Track KPIs and Business Metrics Plan Capacity and Ensure Higher ROI
Custom Dashboards for various Stakeholders
Reduce People Costs by Simplifying Workflows
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Business Service Management
Adding a Business Perspective to monitoring IT Services
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Business Views
Business view of your IT Infrastructure
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ITIL Ready Service Desk
Making people, processes and technology work smarter, together
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Network Performance Dashboard
Network Performance Dashboard
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Network Monitoring
Network Performance & Availability Monitoring
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Application Performance Dashboard
Application Performance Dashboard
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Application Performance Monitoring
E.g. : SAP Application Performance & Availability Monitoring
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Summary
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Thanks!
Contact Us:www.manageengine.com/it360
[email protected]: http://blogs.manageengine.com/it360
Twitter: @it360