manageengine it360 product overview a comprehensive business service management solution
TRANSCRIPT
ManageEngine IT360Product Overview
A Comprehensive Business Service Management Solution
Agenda
About ZOHO Corporation
Introduction to ZOHO Corp. - ManageEngine
ManageEngine Enterprise IT Mgmt
Software used by over 60,000
customers including 3 out of every 5 Fortune
500 companies
ManageEngine Enterprise IT Mgmt
Software used by over 60,000
customers including 3 out of every 5 Fortune
500 companies
Business Service Management
Traditional BSM Approach
What is ManageEngine IT360 ?
BSM Tool that Helps People, Processes And Technology Work.
Troubleshoot Across Networks, Servers & Applications
ManageEngine IT360 – Key Components
ManageEngine IT360 : For Networks
10
ManageEngine IT360: Application Performance Management
11
ManageEngine IT360: End User Experience Management
Monitor Business KPIs
ManageEngine IT360 : Service Desk
Technical Benefits
• Out of the box Network, Systems and Applications Management – with Integrated Service Desk
• Distributed Architecture for higher scalability• Agentless Monitoring• Multi User – Web Client• Backend MS SQL Database Support• Easy to Evaluate & Deploy
Business Benefits
Line of Business Managers For IT Operations
Understand Performance of Business Applications
Prioritize Issues in Production
Monitor End User Experience Identify Root Cause of Performance Issues Quickly
Track KPIs and Business Metrics Plan Capacity and Ensure Higher ROI
Custom Dashboards for various Stakeholders
Reduce People Costs by Simplifying Workflows
Centralized Dashboard for Business Services
Centralized Dashboard for various Mission Critical IT Services
Business Views of IT Infrastructure
ITIL Ready Service Desk
Making people, processes and technology work smarter, together
Network Performance Dashboard
Network Device Performance Monitoring
Application Performance Dashboard
SAP Performance Monitoring
E.g. : SAP Application Performance & Availability Monitoring
Summary
Thanks!
Contact Us:www.manageengine.com/[email protected]
Blogs: http://blogs.manageengine.com/it360Twitter: @it360