Making the most of your online availability

Why is availability important to your restaurant?

You can customise your reservations system in terms of opening times, cover distribution, table turn times, table numbers, and table planning. By making sure all of these are set at the right level for your restaurant, this ensures you’ll fill up the spaces during quiet times, and get the most out of busy periods. And, by keeping booking slots open into service, you can make sure you maximise the number of covers booked.

Did you know that?

• 21% of this year’s UK bookings were for same-day dining slots.

• 59% of bookings made less than 5 hours before dining are for the weekend (Friday, Saturday and Sunday).

The most popular day for women to make a booking is

Wednesday

The most popular day for men to make a booking is Tuesday

36% of tables are reserved in the 24 hours before the

booked time

51% of tables are reserved in the 48 hours before the

booked time

What are the benefits of managing your availability?• Improve the guest journey by having all

available timeslots visible online, leading to an increase in bookings.

• Offer better customer service by staggering the arrival of guests, reducing pressure on the floor and kitchen staff.

• Drive covers during quieter periods by opening up availability during shoulder times.

• Impose table turn times to ensure a smooth-running service, and benefit from increased revenue from additional sittings.

Benefits of Yield Management.indd 1 23/02/2016 15:42

Ensuring staff are fully trained on the Bookatable system will help them get the most out of the reservations platform and its additional functionalities, as well as giving them the confidence to manage availability effectively. Training is offered in various forms:

• London-based workshops• Within your own restaurant• Online webinar

Costs may vary, so please contact your Account Manager for more details.

020 7199 4300 support.uk@bookatable.com for-restaurants.bookatable.co.uk

For more information, contact your account manager or call our customer support team:

Benefits of Yield Management.indd 2 23/02/2016 15:42