making technology deliver

Stream sponsors:

TINtech is the sector’s leading technology strategy event exploring how technology supports and enables effective business processes and drives competitive advantage. TINtech provides key insights into how new technologies will strategically impact the insurance industry…and your business.

Keynotes

David ShaldersGroup Operations & Technology DirectorWillis Group

Max GibbsChief Information OfficerACE European Group

Steven HaaszGlobal Chief Operating OfficerAXA Corporate Solutions

Marc BlottiereChief Information OfficerAXA France

Ingrid MurrayCustomer DirectorBGL Group & Co-founder of Confused.com

Lukas OberhuberChief Technology OfficerSimply Business

Case studies & expert perspectives

Ian CooperChief Operating Officer Lockton Companies

Ben SpencerGroup Chief Information OfficerBeazley

Exhibitors:

David WatkinsChief Data OfficerRSA

Richard WarnerGroup Chief Information OfficerLV=

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T E C H N O L O G Y

Making technology deliver... June 16th 2015, Grand Connaught Rooms, London

THEINSURANCENETWORK

BOOK NOW EARLY

BOOKING RATE £299

+VAT

INSURANCE DATA MIGRATIONS

VlocityI N S U R A N C E

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VlocityC O M M U N I C AT I O N S & M E D I A

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VlocityP U B L I C S E C TO R

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VlocityH E A LT H I N S U R A N C E

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Product demonstration:Panel sponsors: Workshop sponsors:

Overview“Technology strategy is the biggest single driver of success or failure”

Digital technology is driving business change, transforming the sector’s competitive landscape and revolutionising every aspect of the insurance value chain. The next wave of digital disruption will present huge strategic opportunities for those agile enough to respond – those that don’t will lose market share and profitability.

Discover how industry leaders are harnessing new technologies that enable efficient, effective and innovative operating models - and improve customer insight to drive sales & service, increase retention and meet rising expectations.

TINtech will help you meet today’s digital challenges and be ready for tomorrow’s opportunities.

‘We are at the start of a period of seismic change with disruptive technology impacting every aspect of the industry – NOW is the time to make your technology strategy deliver’

Attend the industry’s leading technology strategy event to:• Overcome the key challenges in moving from a product focused to a customer-centric approach

• Discover how new marketing and communications technologies are improving user experience & driving engagement

• Gain key insights from those at the cutting edge of predictive analytics, claims technology, mobile / multi-channel engagement strategies, modernising core legacy and much more…

• Discuss the potential impact of new tech such as the (industrial) internet of things, wearable technologies, geospatial mapping and next generation smart mobile

Book 2 places and the 3rd is FREE

Programme09.00 Keynote Presentation

Chair’s welcome and conference introduction

The implications of technology disruption on the insurance operating model

• Will new technologies bring transformative change to a highly regulated insurance market?• How do you create a robust, cost-effective operating model in a rapidly developing technology environment?• What are the key criteria for a successful strategy?

David ShaldersGroup Operations & Technology DirectorWillis Group

DavidhasresponsibilityfortheGroup’sIT,operationsandchangemanagementfunctions.Hebringswidefinancialservices experience to TINtech having held various senior operations and IT roles, most recently Global COO for Global Banking and Markets at RBS.

Future challenges for CIOs: leading transformational change to reduce costs, increase revenues and drive up customer engagement

• Keychallengesindrivingdigitaltransformationtoenableoperationalefficiencyandraisecustomerservice• How do you improve customer engagement through joined up digital strategies?• How do you build agility into operating models to accommodate future technology developments across international

jurisdictions?• Data and analytics will reinvent the insurance business – the impact of future tech such as telematics, internet of

things, wearables and nano-tech

Marc BlottiereChief Information OfficerAXA France

Marc brings over 30 years of technology and operations experience to TINtech and was previously Head of Service Delivery Europe for AXA TECH, COO for AXA Life Japan and Group CIO of AXA.

10.45 Coffee, networking & exhibition

STREAM 1

Personal Lines

The next (r)evolution in multi-channel distribution and customer engagement• What’s the next generation of digital marketing? • Moving towards 1-2-1 tailored messaging at scale• The rise of programmatic marketing and the implications for insurance

Chris CathcartIndustry Manager, FinanceGoogle

The role of CIOs in managing disruptive technology change • Cloud, social, mobile and analytics – cutting through the noise to focus on what

can make a difference• Big investment in policy admin and claims is critical – but how do you incubate

new ideas and ways of working from new tech? • How do you build capability in the business to leverage value from new

technologies, data and analytics? • The implications of more enriched data sources on real time pricing, improved

underwriting, risk selection and claims management quality

Richard WarnerGroup Chief Information OfficerLV=

Round table discussions & feedback

11.15 Streamed Sessions

Delegates select one of the following four streams. Each session features case study presentations followed by round table discussions - allowing you to benchmark and discuss key issues with your peers.

Sponsored by

STREAM 2

Commercial Lines(SME & MID-Market)

The role of technology in achieving a customer-centric service• Howdoyoueffectivelyusetechnologytoaccuratelydefinecustomerneedsand

provide better service?• Does technology solve all the challenges in providing a customer-centric product

& service?• Striking the right balance between technology, people and processes to improve

the insurer-customer relationship• Do you use third party technology or build your own?

Lukas OberhuberChief Technology OfficerSimply Business

CASE STUDY: Driving profitability & growth through effective technology investment and an innovative approach to sourcing• The rise & implications of consumerisation in SME insurance markets• Investing smartly in agile core processes that can enhance the customer experience• Meeting the digital challenges of mobile, analytics and multi-channel• How have sourcing options changed over recent years?

Deepak SoniDirector of Commercial IntermediaryAXA UK


Sponsored by

13.00 Lunch - Exhibition room

Delegates select one of the following four streams. Each session features case study presentations followed by round table discussions - allowing you to benchmark and discuss key issues with your peers.

STREAM 3

Large Complex Commercial Risks(Lloyd’s & London Markets)

Using technology to effectively improve efficiency and client service across the value chain

• New technologies and their impact on the role of the broker• How will the market leverage cloud, mobile and data to improve service?• Key criteria for managing legacy• What are the implications and challenges of designing the new London Market

operating model?• A vision of the future: a data driven business model for brokers

Ian CooperChief Operating OfficerLockton Companies


STREAM 4

Life & Pensions

Building an effective platform for digital distribution within life insurance

• Overcoming key legacy challenges to deliver digital services• Howdoyouapproachcostly,ageing,inefficientandpoorlyutilizedcoresystems?• How do you meet these challenges cost effectively and build agility into systems

and process?• Modernising legacy systems that pre-date new digital platforms, customer

expectations and regulations• Leveragingthefullpotentialoftechnologytoimproveefficiency

Chris AireyDigital distribution expert and former digital transformation director Swiss Re & Pensions Now


Sponsored by

14.00 Panel Discussions

Delegates select one of the following four panel discussions (each featuring audience Q&A) or attend the product demonstrations.


PANEL DISCUSSION 1

Data & Advanced Analytics

Developing the tools and techniques that will deliver real value

Improving insights that deliver business results is the key challenge around data and analytics. Enterprise platforms are now capable of capturing large volumes of variable data – but what new technology tools and analytical techniques are being developed to extract the insights from this data?

Topics to be discussed:• How are data and advanced analytics transforming

the way we assess risks? • Which new data sources are having an impact now…

and what’s next? • Effectively using existing data to improve business

decision making• What are the technologies needed to enable next

generation data analytics?

Amit PaulHead of Retail Pricing & AnalyticsHastings Direct

Jonathan MansleyHead of Data Analytics and Insight Aviva

Paul UmpelbyHead of Data and AnalyticsJLT Sponsored by

PANEL DISCUSSION 2

Transforming Operations & Policy Administration

Overcoming the practical challenges during implementation

This session explores the realities of planning and implementing changes to your operations and policy administration systems. Each panelist will share their experiences of good and bad practices to help you avoid costly pitfalls and plan for success.

Topics to be discussed:• Criterial for selecting the right partner. How do you

get the most from the beauty parade? • Planning for success - what are the critical factors

to ensure a successful implementation?• Identifying potential problems early - understanding

the prevailing business conditions that allow problems to develop

• Clarifying the project priorities and communicating them across the business

• Pros and cons of using implementation partners

Steve LagueHead of Global Reinsurance OperationsRSA

David ClampHead of ITHiscox

Rachael BishopIndependent CIO & Programme Manager Tradex

Sponsored by

15.00 Coffee and networking

PANEL DISCUSSION 3

Claims Technology

Leveraging technology to deliver a customer focused claims strategy

This panel discussion will explore how to overcome the key challenges in enabling a claims strategy that keeps pace with changing customer expectations AND delivers the efficiency gains technology can offer.

Topics to be discussed:• What are the people, process and technology issues

that need to be considered?• How is technology transforming the position of

claims within the business?• How will new data sources improve fraud detection

and the customer experience?• Leveraging claims technologies to improve business efficiencyandcustomerretention

Max GibbsChief Information OfficerACE European Group

Graham HughesCommercial Claims DirectorRSA

Paul OrmistonClaims IT Business PartnerQBE European Operations

PANEL DISCUSSION 4

Achieving a Customer-Centric Experience

Customer engagement through technology

Our expert panel will discuss how advancements in analytics, digital technology and mobile communications can drive innovative approaches to omni-channel customer engagement – and explore what is required from IT to deliver the change.

Topics to be discussed:• How will multi-channel distribution, engagement and

retention change?• What are the cutting edge engagement innovations

that will shape the next 3 years?• Using technology to create more opportunities for

engagement• How will organisations tackle IT legacy to achieve a

customer-centric strategy?

Maria Jose Martinez CorbalanCIO & Co-FounderInsubook - The first US smart social media platform offering insurance

Ingrid MurrayCustomer DirectorBGL Group & Co-founder of Confused.com

Paul WishmanGroup eCommerce DirectorLV=

Product Demonstrations

A quick-fire series of product demonstrations from leading solution providers. There will be 4 demonstrations, back-to-back, each lasting 15 minutes. Hear and see first-hand the capabilities of the latest technology at the cutting edge of digital insurance.

DEMO 1GMC is a global leader in Customer Communications Management, empowering companies around the world to transform the customer experience through contextual, highly personalized communications that span the entire customer journey. www.gmc.net

DEMO 2Progress Corticon is a market-leading business rules engine that delivers high-quality, high-fidelity, high-performance automated business decisions. Enabling both business and IT users to create or reuse business rules. www.progress.com

DEMO 3Twofold’s primary aim is to help your organisation deal with an ever increasing volume of paper and data. We provide enterprise content capture and content management solutions.

DEMO 4eBaoTech’s flexible end-to-end P&C core system empowers business transformation through rapid replacement of legacy systems – in part or in total. We are pioneers of innovative implementation solutions such as “Thin Layer PAS” and “Product Factory”. www.ebaotech.com

Sponsored by

WORKSHOP 1

Omni-Channel Distribution

CASE STUDY: Driving growth through an effective marketing, distribution and product strategy

• How technology is driving change in product distribution• What do I need technology to delivery to make the right strategic decisions?• Effectively using data and analytics without drowning in the ‘data lake’• What does the future look like for omni-channel marketing?

Steve SweeneyMarketing Operations (Retention, Loyalty and Trading)MoneySuperMarket.com

Round table discussion

15.20 Afternoon workshops

Delegates choose from four workshops exploring the use of different technologies

WORKSHOP 2

Cloud Architecture

CASE STUDY: Building the business case for cloud and deploying it successfully

• Why a cloud based computing service was considered and what were the alternatives?

• What were the technical challenges?• Theoperationalbenefitsofadoptingcloudcomputing:agility,efficiency,customer

and operational responsiveness• Avoiding common cloud pitfalls

Dan HuddartHead of DevelopmentRSA


Sponsored bySponsored by

WORKSHOP 3

Modernising Core Systems

CASE STUDY: Driving competitive advantage through improved core system processes and analytical capabilities

• Using technology to improve policy management, transactions and document management processes

• Overcoming the challenge of successfully migrating legacy systems onto agile new platforms

• Leveraging the data captured by new ways of working to gain insights into risks, customer and markets

• The future core system capabilities needed to leverage advanced analytics & new ways of working

Ben SpencerGroup CIOBeazley


WORKSHOP 4

Successful Customer Engagement

CASE STUDY: Effectively harnessing disruptive technology to drive customer engagement

• More digital, more social, more data - more complex!• Understanding how disruptive technologies can drive innovation in customer

engagement • Implementing an IT platform that enables digital service delivery • Harnessing the data and leveraging analytics to win with customers and improve

business results

Jaime SwindleDirector Broker eTradeNIG


BOOK EARLY: Early booking rate just £299 + VAT GROUP OFFER: Book 2 places and the 3rd comes FREE

www.TINtech.co.uk

Sponsored by

16.20 Move to next session

Sponsored by

16.30 Closing panel debate

Is the insurance industry ready for the next wave of technology-led, transformative disruption?

The speed of technology development coupled with rapid customer/client adoption is driving fundamental change in almost all industries.

Our expert panel will explore how ready the insurance industry is for the new technologies on the horizon, how they see the landscape developing and who will be the winners and losers once the dust settles...if it ever does!

Topics to be discussed include: • Wholesaleorincremental?Whatwillbethepaceofchangewithinthesector?• Dowehavetherightskills,capabilitiesandculturewithinourorganisationstoharnessnextgeneration technologies?• Asdata,technologyandconnecteddevicesconvergewhatwillbetheimpactforinsurance?• Shouldwebefearfulofexternalplayers,abletodeliverexcellentdigitalcustomerserviceandinsightstealing market share?

David WatkinsChief Data OfficerRSA

Make technology deliver for your business. Be part of TINtech 2015

www.TINtech.co.uk

17.30 Drinks reception

Steven HaaszGlobal Chief Operating OfficerAXA Corporate Solutions

Herberth SamsomCo-founderInShared - InShared is a 100% internet insurance company with a 100% self-service concept

Why attend:

We stick to a number of ‘golden rules’ that enable you to maximize value from our events and ensure you gain key insights from other members of the audience as well as the presenters:

Only director level delegates in the audience No suppliers or junior managers can attend as delegates to ensure you discuss and benchmark with your peers. Suppliers can only attend if they are part of the exhibition

Interactive format By including dedicated time for discussion, reflection and benchmarking, you can pick up invaluable learnings and practical techniques from your peers

No press, no transcripts – just honest, open discussion Speakers will ‘water down‘ their presentations if they know there are press in the audience – that’s why we are independent from any publication, have no press in the audience and take no transcripts

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Join The Insurance Network... Joining The Insurance Network means joining a networking and benchmarking forum of thought leaders from the insurance industry. Membership is exclusively for directors from insurers and brokers to ensure you meet and benchmark with your peers: junior managers and supplier representatives should not apply. Memberbenefitsinclude:

Discounted attendance at:

• TINdata 2015 19th May 2015

• TINtech 2015 16th June 2015

• Customer Engagement 29th September 2015

• London Market Claims 15th October 2015

• TINtech London Market February 2016

• Strategic Claims Conference March 2016

FREE attendance at breakfast meetings and evening panel discussions

Membership is only £699 + VAT per annum

Join us today - visit us online or email [email protected]

Panel Sponsors:

RDT has been at the leading edge of UK general insurance software for 23 years, with an in-depth understanding of the insurance market, its issues, needs and direction. Operating across the entire insurance value chain –

from consumer through to the carrier - has enabled RDT to nurture strong long-term partnership driven relationships with our clients Our proven ‘Landscape’ Policy Administration System is used by 19 providers, managing in excess of 1.1bn of GWP with a user base of more than 3,000; and our new stand-alone FNOL solution is now available. RDT’s innovative ‘Rules and Rating Engine’ is a highly scalable, platform agnostic, solution allowing insurers to centralise and unify their rates and removing the need to distribute them to multiple systems supporting their various channels – instead the channels make calls to the Rules & Rating Engine to “determine” the appropriate rate. This allows insurers to maintain one set of rates and make changes which are immediately available at point of sale or quote. With sub-second enrichment capability at the point of quote and the ability to manage over 2500 enrichment quotes per second, the insurer can maximise competitive advantage and react to market changes swiftly and simply, using real-time sales data. www.rdt.co.uk

Guidewire Software is a leading global provider of technology solutions to the general insurance industry. Currently serving more than 130 customers in 16 countries, Guidewire delivers proven software to run

core insurance operations, including billing, underwriting, policy administration, and claim management. The Guidewire Insurance Suite™ consists of Guidewire ClaimCenter®, Guidewire PolicyCenter®, and Guidewire BillingCenter™, which provide a modern, web-based platform for alllinesofbusiness.GuidewireisheadquarteredinSanMateo,California,USA,withofficesinToronto, London, Munich, Paris, Tokyo, Sydney, and Warsaw. For more information, please visit www.guidewire.com.

Pro is a leading global provider of outsourcing and consultancy services, focusing solely on the (re)insurance market. With over 30 years market experience, our operations span the major (re)insurance markets, serving insurers, reinsurers,

brokers, lawyers and corporate investors. Our team of expert practitioners work in partnership with our clients to achieve their goals. We are proud of our proven track record and long standing client relationships. Our success rests on our hands-on experience, in-depth knowledge and industryrelationshipswhichresultinourabilitytodelivervalueinapracticalandflexibleway.Understanding our client needs through taking time to engage, listen and interpret are at the coreofourdeliveryfocusedapproachandsuccess.Ourflexiblepricingmodelsforthedeliveryofvalue added services ensure alignment to our clients’ interests and enable them to achieve their goals quickly and effectively. Our consulting team are outcome oriented technical practitioners operating across a broad spectrum of practice areas. Our outsourcing capability provides the ideal operational environment for our clients’ transactional needs. Together they support our (re)insurance clients through the life-cycle of their business. We provide support to start-ups, infrastructureforunderwritingandbrokingteams,outsourcedback-officeservices,insuranceportfolio management, claims adjusting and audits, actuarial and technical insurance consulting.Pro’smainhubsareinLondon,Hamburg,Zurich,NewYorkandBuenosAiressupportedbyofficesincluding Gloucester (UK) and York (US). This global positioning enables us to provide a round the clock service to all our clients as well as provide new products and services.For more information visit: www.proisinsurance.com

Stream Sponsors:Sapiensisaglobalproviderofinnovativesoftwaresolutionsforthefinancialservicesindustry, with a focus on insurance. We offer core, end-to-end solutions for the general insurance, life, pension and annuities markets, globally. We have a track record of

over30yearsindeliveringsuperiorsoftwaresolutionstomorethan100financialservicesorganizations.Ourteamof insurance and technology experts operates through our fully-owned subsidiaries in North America, the United Kingdom,EMEAandAsiaPacific.Ourportfolioofproductsincludesthefollowingmarketleadingsolutions:• Sapiens ALIS – Policy administration software solution for Life, Pensions and Annuities - for individual, group,

and worksite clients• SapiensIDIT-Comprehensive,componentbasedsoftwaresolution,whichaddressesthespecificneedsof

general insurance & Non-Life - Traditional insurance, direct insurance, bancassurance and brokers markets• Sapiens Reinsurance - Business and accounting software solution for the entire range of reinsurance

contracts and activities – all lines of business• SapiensDECISION-BusinessdecisionmanagementsolutionforfinancialservicesFor more information, please visit us on www.sapiens.com

Syntel (NASDAQ: SYNT) is a global provider of digital transformation, information technology (IT) and knowledge process outsourcing (KPO) services with annual revenues of $911.4 Million (FY’14). We serve our customers in Banking, Financial Services, Insurance,

Healthcare, Life Sciences, Retail, Logistics and Manufacturing, with a 24,500 strong workforce operating from 35 GlobalDevelopmentCentersandofficesacrossUnitedKingdom,India,NorthAmericaandEMEA.Syntelisrankedamong the Top 20 service providers to the insurance industry by Industry Association of Outsourcing Professionals (IAOP). Syntel’s Customer for Life philosophy drives relentless efforts to build long-term collaboration and strategic partnerships with customers. Syntel is a partner of choice of 12 of the largest 30 Insurers and provides robust IT solutions to customers in Life and Annuities, General and Health Insurance and reinsurance industry, through both in-housecapabilitiesandpartnernetwork.OurInsurance-specificservicesarelistedbelow:-• Insurance Platform Implementation• LegacyModernizationandDigitalTransformation• Smart Analytics, Big Data and Usage-based Insurance

www.syntelinc.com

Capital Capture is a specialist provider of document centric business process automation and outsourcing solutions for both the London Market and Commercial Insurance sectors. Using our knowledge and experience gained in the industry

over the last 17 years coupled with strong relationships with the world’s best of breed technology suppliers, Capital Capture is able to provide a range of inbound and outbound document automation and outsourcing solutions for the insurance sector including digital mailroom, policy onboarding and claims handling. Our ongoing investment in development and training enables us to provide and implement innovative bespoke automation solutions covering all aspects of paper based and electronic document processing throughout the insurance industry and provide such solutions on premise, hosted, as a managed onsite facilities managed service or totally outsource to one of our managed service centres.

CapitalCapturehasmanyhighprofileclientsintheinsurancesectorsuchas;QBE,ACE,Catlin,Aon,LV=andCardifPinnacleallofwhomhaveincreasedefficiency,improvedcomplianceandenrichedclientrelationsthroughautomation of paper and electronic documentation. Capital Capture is committed to quality, environmental management and information and data security. As such we are accredited to ISO9001:2008, ISO14001:2004 and ISO27001:2013 British Standards. www.capitalcapture.com/

• IT Testing Service Centers (Testing as a service)• IT Service Automation and Cloud Enablement

Founded in 1999, Salesforce is the Customer Success Platform and world’s #1 CRM company. Voted the “World’s Most Innovative Company” four years in a row by Forbes, Salesforce has six core product lines – Sales Cloud, Service Cloud, Marketing Cloud, the Salesforce1 Platform and Wave, and the Salesforce Analytics Cloud – empowering companies ofeverysizeandindustrytoconnectwiththeircustomersinawholenewway.

The Customer Success Platform, which bridges the gap between companies and their customers, today is giving companies the ability to go as fast as the evolving technology world around them.

www.salesforce.com/uk

Digital Craftsmen provides managed, virtualised hosting. Clients see us an extension of their own teams, curating their hosting infrastructure, consulting, advising and optimising when necessary. We use VMware software alongside Dell and EqualLogic hardware to provide virtualised servers and IaaS from our two datacentres, hosting mission-critical line of business applications, databases and websites.

Whilst technology underpins every aspect of our business, the most important element of our service is the deep, specialist knowledge and dedication of the team that delivers that technology. That’s the reason our clients stay with us for the long term.

www.digitalcraftsmen.com

eBaoTech accelerates growth for life and property & casualty (P&C) insurers. The company’s flexibleend-to-endcoresystemreducescomplexitywithproductstandardizationandmulti-channelmanagement,streamlinesoperationswithbestpracticeworkflows,andimprovesquality of experience with any user/any device accessibility.

With more than 100 installations in 32 countries at life and property & casualty carriers, including AIG, NTUC Income, Great Eastern Life, Hanwha Life, Sequis Life, WanaArtha Life, eBaoTech leads the industry in global deployments, enabling “switch on” approaches that speed time-to-market from years to months and empowers business transformation through rapid replacement of legacy systems. Headquartered in Shanghai, eBaoTech has 1,000 employees and a worldwide partner network. www.ebaotech.com

Workshop Sponsors:Don’t begin Insurance IT projects in failure mode. With the IT landscape becoming more complex and the need for performance ever increasing you need certainty in the outcomes. SQS can help with that.

SQS is the market leader for independent services in all aspects of software quality since it was founded in 1982.

The company offers a range of services: software testing for projects, improving developmentprocessesinITprojects,requirementsverification,managementconsultancy and Managed Services for software systems in operation and maintenance.

Our SQS consultants have extensive experience with large insurance companies, coupled with deep technical quality assurance knowledge. With a global delivery network of resources available to you we ensure that you engage with a team of consultants dedicated to achieving your desired value

Our reputation for assuring software quality is born from an innate ability to see the world from our client’s perspective.

That’s why leading Insurers depend on SQS, not just from a software testing point of view, but because we deliver total quality management across the entire software lifecycle. Thus assuring the stability of the business platform.

www.sqs.com

GMC is a global leader in Customer Communications Management, empowering companiesaroundtheworldtodrivemoreefficientandeffectivecustomercommunications. GMC delivers innovative software solutions that enable enterprises to transform the customer experience by deploying powerful engagement strategies.

We provide the means for business users to develop contextual, highly personalizedcommunications.Supportingthousandsofclientsandpartnersin banking, insurance and healthcare, GMC has the only single design solution for all channels that span the entire customer journey, giving our clients a competitive edge in a market shaped by rapidly changing consumer-technology.

www.gmc.net

Product Demonstrations:

Exhibitors:

Progress is committed to delivering technology innovations that empower our partners and customers to dramatically improve the development, deployment, integration and management of their business applications. Our market-leading business rules engine, Progress Corticon, is proven to increase agility of decision change processes and enables new insights into the connections between individual recurring decisions and business performance. Separating decisions from processes, Corticon helps both business and IT users quickly create or reuse business rules. Business analysts can identify, automate, and deploy automated business rules and decision systems in collaboration with IT but without the need for expensive custom coding. www.progress.com

Twofold’s primary aim is to help your organisation deal with an ever increasing volume of paper and data. We provide enterprise content capture and content management solutions. Forrester rate Kofax as the best capture solution in the world and Kofax rate us as their partner of the year for EMEA. OnBase from Hyland is in our opinion the world’s best enterprise content management solution so visit our stand to see how the world of capture and document management has changed. Over 2000 customers trust Twofold including over 90 of the FTSE 100 and nearly 1 in 2 public sector organisations.

Zensar Technologies a trusted partner to fortune 500 global Insurance companies looking to strategically transform and grow. A global operation with a strong track-record of innovation, Zensar’s comprehensive range of software services and solutions enable 400+ customers Services ranges from the traditional to the transformational - across Management Consulting, Business Application Services, Enterprise Solutions, Enterprise Collaboration Services, Business Intelligence, Data Warehousing , Testing & Assurance Services, BPM and Infrastructure Management Services.

Other solutions for Insurers include SME led modernisation framework, predictive analytics for claims fraud detection, beyond social listening and reinsurance management, Digital Strategy consulting and Mobile Applications development. www.zensar.com

The ICE products are all todays’ modern insurer needs to keep ahead of the competition. ICE Policy is a complete policy administration and marketing solution and includes the ICE Rating engine. ICE Billing is a double entry insurance accounting solution featuring payment and receipt management, policy and agency billing, and full bordereaux reconciliation.

ICE Claims, holder of the 2015 EMEA XCelent Claims Technology Award, is widely acknowledged asthemostconfigurableandfunctionallyrichclaimsmanagementsystemavailable.ICEIntelligence is an extraction, transformation, load, reporting and data warehouse solution which fully integrates with other ICE products or third party solutions. For more information visit: www.quindell.com

DOCOsoft is an innovative developer of technology solutions for the global insurance andfinancialservicesmarkets.Withover15years’experience,thecompany’spedigree is well established in the UK and our software is widely used in the London Insurance market, where we provide highly-effective Claims, Document Management and connectivity solutions. Many of the leading London Market Insurance companies rely on DOCOsoft for their Claims Management and the product is closely integrated into the infrastructure that supports the London and international insurance market.DOCOsoft Claims support regulatory compliance with minimum claims standards, helps increase throughput, reduces duplication of effort, and supports faster reporting all in a controlled process framework. www.docosoft.com

Accenture Duck Creek delivers comprehensive P&C insurance software and SaaS solutions.Theconfigurablesolutionsaredesignedtoworkasafullend-to-endsolutionor as individual standalone components that adapt quickly and seamlessly to handle theuniqueneedsofinsurersofallsizes.DuckCreeksoftwareenablesclientstochange their business with speed, leverage data to make better decisions in a real-time environment, streamline operations and deliver exceptional customer service. www.accenture.com/duckcreek

Insurance Data Migrations are specialists in migrating and reconciling insurance data. With over 25 years’ experience in consolidating and upgrading insurance legacy systems we have mastered a proven data migration methodology to improve the quality and reduce to risk of your migrations. Our deep understanding of most insurance systems and data has also helped leading insurers improve the business processes andefficiencyofbindermanagement,bordereauxprocessingandreconciliation,catastrophe modelling and management information reporting. Our experts are directly in contact with you and our goal is to deliver your exact requirement on time and to budget. www.insurancedatamigrations.co.uk

Majesco is a provider of core insurance software, consulting and IT services to over 100 customers worldwide. Majesco delivers solutions in all areas across the insurance value chain including policy administration, new business processing, billing, claims and distribution management to insurance carriers for lines of business including Life, Annuity,GroupBenefitsandP&C.www.majesco.com Hyland, creator of OnBase has more than 20 years of Enterprise content Management and insurance vertical expertise in providing solutions to nearly 500 insurance customers across the globe. General Insurance, Life and Health insurers, use the highlyconfigurableOnBasesolutiontostreamlineprocesses,reducecosts,increasetransparency and improve customer service. OnBase also seamlessly integrates with core administration systems for greater ROI from carrier’s current technology investments. www.onbase.com/insurance

INSURANCE DATA MIGRATIONS

OneShield, Inc. delivers enterprise-class policy management, billing, rating, product configuration,andbusinessintelligenceandanalyticsolutionstotheglobalGeneralInsurance industry. Our solutions leverage a tool-based open architecture and single data model platform to help you transform your business and lower your total cost of ownership. OneShield, Inc. has a combined 44 lines of business in production across commercial, personal and specialty markets. oneshield.com Atticus MI is the fast growing business intelligence division of Atticus Associates. We are passionate about improving MI/BI capabilities for insurers through improved data warehouse design, reporting and dashboard analytics. The Atticus EDW sets a new industrystandardbyprovidingaproven,scalableandflexibleplatformtode-riskandexpedite your data warehouse build. Atticus DQPro is a cost effective Data Quality as aServicesolutionthatallowsinsurerstoprofile,measureandreportonenterprisedata quality in real time whilst fully supporting Solvency II and Lloyd’s regulatory needs. Whether you are a Lloyd’s syndicate, general insurer, MGA or start up, we are the Intelligent Alternative. www.atticus-associates.com Xuber provides insurance software for the global commercial market, drawing on more than 40 years’ experience with over 180 customers across 42 countries. Powered by the Xuber Platform; Xuber Policy, Xuber Claims, Xuber Billing and Xuber Ceding, can be deployed separately or as a fully integrated end-to-end solution for insurers and reinsurers. All Xuber components share a common data model giving you a single source of data, opening the way for a worldwide single platform and better positioning companies for growth. Xuber also provides products to the broker and MGA markets. The Xuber products are built in partnership with customers to both enable business transformation and give them the competitive edge. Smart solutions, powerful partnerships, transformative technology. xuber.com From rating and underwriting to eligibility, claims adjudication and commission calculations, insurance companies around the world trust InRule®, the no-code business rule management system (BRMS), to automate decisions and processes, speed time to market, and lower costs. InRule makes it easy to respond to and take advantage of changing market conditions and requirements.

InRule Technology® enables people to make changes to rules and calculations in applicationswithoutcodemodifications.Byallowingtechnicalandnon-technicaluserstochange rules and calculations without programming, InRule helps streamline processes and reduce costs. With InRule Technology, as the rules change, so can your business.www.inrule.com VlocityInsuranceisacomprehensivesuiteofpolicy,benefitplan,distributionchannel,andcustomer information cloud and mobile apps built entirely on the Salesforce1 Platform. Designed for P&C personal lines, P&C commercial lines, individual life and annuities, aswellasemployeegroupbenefits,VlocityInsuranceprovidesamodernoutoftheboxomni-channelsales,marketingandservicesolutionthatintegratesflexiblywiththird-partysystems through pre-built APIs and web services. Vlocity is a member of ACORD. www.vlocity.com

Cincom Document Solutions offer the most intuitive document automation solution in the industry for Customer Communications Management (CCM). As a business user-driven application, businesses can easily design, deploy, deliver and manage any type of document across the enterprise, regardless of complexity, variability, or output channel, whether print/mail, online, email or interactively. With a highly intuitive Microsoft® Word® interface, Cincom Document Solutions accelerates time to-market for new products and communications by providing business line professionals with the tools to create and deliver customer communications, reducing the burden on IT. Cincom has been helping global banking and insurance companies to strengthen customer relationships, minimise compliance risks and reduce operating costs through improved communications for over 30 years. www.cincom.com Sequel are a leading insurance and reinsurance software specialists delivering powerful, reliable solutions across the market for over 20 years. We are known for our industry expertise, professionalism, and track record for delivering successful transformation programmes on time and on budget. Sequel is committed to becoming a clear technology champion based on the strong foundations of our Eclipse Underwriting & Broking solutions (which process over £5 billion of premiums annually), with new innovative products such as Sequel Claims and Sequel Impact (for Exposure Management). Our customers are underwriters, brokers and MGAs within the Lloyd’s, companies and international insurance/reinsurance sector. www.sequel.com

Oyster IMS is an independent, professional services company that helps organisations to extract value from the growing amounts of information they generate, receive, store and manage. All organisations must ensure compliance, accountability, integrity and transparency in their information governance regimes - Oyster IMS helps make this happen. We provide strategic consulting, systems implementation and on-going support around unstructured information - electronic documents, emails, paper, voice - to clients all over the world from our London HQ.” Our consultants and technical staff have many years’ experience delivering cost-effective information management solutions and we work acrossallsectorsfrominsuranceandfinancialservices,togovernment,pharmaceuticals,energy and more. www.oyster-ims.com

TargetGroupisaspecialistproviderofinsuranceandfinancialservicessoftwareandbusiness process outsourcing. Our IF Channel software enables business users to: create white label products and bring on new distribution partners; quickly launch new products tomarket;tailorproductstoaffinitygroupsandquicklychangeproductofferingsandbusinessrules.Over50majorfinancialinstitutionsrelyonoursoftwareandservicingincludingNFUMutual,LibertyInsurance,LV=andAAFinancialServices.Tofindoutmoreabout how we can help you compete in today’s rapidly evolving insurance market, visit Stand 23 or www.targetgroup.com

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Practitioners (Actively working for an insurer, broker or loss/claims adjuster. No suppliers please*)Early booking delegate rate: £299 + VAT (standard rate £499 + VAT – increases 15/05/2015) Member rate & Membership£199 + VAT • Joining fee & member rate £898 + VAT Group bookingsBook 2 places and the 3rd place is FREE*For sponsorship and exhibition opportunities call Phil Middleton on 020 7631 0034 or email [email protected]

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How to register... Registration terms and conditions

Terms and Conditions: If you are unable to attend this event for any reason you must notify Jeremy Burgess immediately by calling 020 7079 0270. If you wish to cancel your booking we must receive notice in writing before May 22nd 2015 and you will be entitled to 50% of the registration fee. Cancellations received on or after May 22nd 2015 will not be refunded. If you would like to transfer your booking to another member of your organisation you must contact Jeremy Burgess on 020 7079 0270.

It may be necessary beyond the control of Middleton Burgess Limited to alter the content and timing of the programme or the location of any event. In case of cancellation Middleton Burgess Limited liability is limited to transfer this booking to a similar event to be held within the next 12 months. Should Middleton Burgess Limited be unable to provide a similar event a refund will be applicable to the value of the registration price paid at the time of booking. Personal Data is gathered in accordance with the Data Protection Act. Your details may be passed on to our partners.

The Insurance Network is administered by Middleton Burgess Limited, 1st Floor, Europoint, 5 - 11 Lavington Street, London, SE1 0NZ

Company Number; 05250150 VAT registration number: 848636973

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