making rail accessible: helping older and disabled passengers · travel by air, ferry or eurostar...

Making rail accessible: Helping older and disabled passengers

Contents

Making rail accessible: Helping older and disabled passengers 1

1. SummaryThis leaflet provides information about our current arrangements for helping disabled and older passengers travel on our trains including details about our facilities at stations. It also provides useful contact details and information that you may need for planning your journeys.

There is information on how we work with other organisations, and more information on our policies, in ‘Making rail accessible: Guide to policies and practices’. Our Customer Relations team can give you a free copy. See section 10b for contact details.

If you want a copy of this leaflet in large print, Braille or as an audio version, contact Customer Relations. See 10b for contact details.

2. Assisted travel for passengersa. Booking assisted travel and planning your journey

Call our Assisted Travel team: 033 300 50 501

Next Generation Text service 18001 033 300 50 501 (for people with hearing and speech difficulties):

Visit our website: tfwrail.wales

Opening times: 8am to 8pm every day (except Christmas Day)

To make a booking on Christmas Day to travel on Boxing Day, please call National Rail Enquiries on 0800 022 3720 (or textphone 0845 60 50 600).

Making rail accessible: Helping older and disabled passengers

Annex 1: Rolling stockAnnex 2: Station AccessibilityAnnex 3: Toilet facilities at stationsAnnex 4: Availability of station staff to provide assistance at the stationAnnex 5: Ticket office opening hoursAnnex 6: Other stations served by Transport for Wales Rail ServicesAnnex 7: Stations with ticket gates and ticket vending machines

Plain English Campaign’s Crystal Mark does not apply to the annexes

Summary

Assisted travel for passengers

Alternative accessible transport

Passenger information

Tickets and fares

At stations

On the train

Making connections

Disruption to facilities and services

Contact us

Alternative formats

Station accessibility information

1

1

4

5

6

8

12

16

16

17

20

20

2 Making rail accessible: Helping older and disabled passengers Making rail accessible: Helping older and disabled passengers 3

When booking assisted travel you do not need to give us more than 24 hours’ notice. You can book further in advance if you prefer.

The Assisted Travel team can:

• help you book assisted travel and reserve a seat or wheelchair space for journeys across the National Rail network (see 2b); and

• answer any questions you have about the accessibility of stations and trains.

b. Assisted travel services

If you book assisted travel in advance, we can arrange for a conductor or station staff to help you on and off the train at any station during the hours when trains are due to stop at them. When you book assisted travel we can arrange the following.

• Making a ramp available to get you on and off the train

• Guiding you through the station and on or off the train

• Finding you a seat on the train

• Reserving a seat or wheelchair space, if this is possible, on our services or those of other rail companies

• Help with making connections with other train companies in one single booking

• Help with luggage (see 6f)

If you do not book assisted travel in advance, when you arrive at a station we will do our best to help. However, it may take some time to arrange the help you need (see 2c).

If a station is not staffed when you need help, we can still help you tomake your journey, with as much of your trip as possible by rail. Sometimes you might need to travel by alternative accessible transport (see section 3). We can discuss the most suitable solution for you if you contact the Assisted Travel team.

If you have booked assisted travel in advance, when the train you are on arrives at the station you will be helped off it as quickly as possible. If that is the final station the train stops at you will be helped off the train within five minutes of arriving, if reasonably possible.

When you book assisted travel you will be given a booking reference number. You can also have confirmation of your booking sent to you by email.

You cannot use the assisted travel service for international journeys or journeys to Northern Ireland or the Republic of Ireland. For onward travel by air, ferry or Eurostar (into Europe) you will need to contact the transport provider about arranging help.

c. Assisted travel without booking

If you cannot book assisted travel in advance, we will still provide help if possible, but this may take longer to arrange. Please speak to a member of station staff. They will help you get on your intended train or the next available one. Please arrive at least 20 minutes before the time of your intended train so that staff can make arrangements to escort you to the platform in plenty of time to board your train.

At stations where there are no staff to help you, our conductors can help you on board (for example, by using the on-board ramp). In this case you need to be on the platform in time for the train. See 6j for advice on unstaffed stations and section 8 for connections.

d. When things go wrong

We aim to provide reliable assisted travel based on your needs. However, if something goes wrong, please let our Customer Relations team know (see 10b) and we will consider providing appropriate compensation (including a full or partial refund) depending on the circumstances.


e. Orange Wallet Scheme

We support the Orange Wallet Scheme, which is funded by the Welsh Government. The scheme aims to help people, especially those on the autistic spectrum, cope more easily with public transport. The wallet contains a space which can be written on and personalised to help passengers communicate with staff. It can also be a helpful tool for people with hidden impairments (that is, disabilities and difficulties that may not be obvious to others). You can get a wallet from the Customer Relations team (see 10b).

3. Alternative accessible transportWe want to make sure that passengers can make as much of their journeys as possible by rail.

However, we will arrange alternative accessible transport, such as a taxi, for you and a companion if:

• you cannot travel to or from a station which is inaccessible to you;

• rail-replacement transport is inaccessible to you; or

• a short-notice disruption to services makes services inaccessible to you.

We provide this transport for the same price as your rail ticket. We discuss what kind of taxi you need before we book it. The alternative transport takes you to or from the most convenient accessible station or staffed station where someone can help you.

We cannot guarantee alternative accessible transport for a mobility scooter because they often cannot be carried safely in a taxi. However, if you are already travelling with us in a mobility scooter when the disruption happens, we will make you as comfortable as possible while you wait for the next train.

4. Passenger informationWe are committed to providing accurate and consistent information so disabled and older passengers can travel with confidence.

The National Rail Enquiries website (nationalrail.co.uk) and the station layout guide (‘Stations Made Easy’) contain useful information about the accessibility of facilities and services at stations and on trains. We are committed to providing up-to-date information for these resources and on our own website.

If there are changes to any information, our Head of Retail updates the National Rail Enquiries website within 24 hours.

This includes where:

• stations have a physical feature which might prevent some disabled people from using it;

• significant temporary work affects station accessibility;

• changes to stations make them temporarily inaccessible (for example, if station lifts or toilets are out of order); or

• changes are made to the accessibility of our trains.

Please report any faults affecting accessibility to station staff or our Customer Relations team (see 10b for contact details).

Station staff can get up-to-date information through a national database and can provide this information to passengers at ticket offices or Information Points (see 6c).

For detailed information on accessibility features of our stations, see section 12 or contact the Assisted Travel team. We will print updated copies of this leaflet at least once a year.


5. Tickets and faresYou can buy a ticket:

• online from our website or from the websites of other companies that sell tickets;• by phoning 033 300 50 501;• at any station with a ticket office; or• at a ticket machine at a station.

If you cannot buy a ticket in any of the ways set out above, you can buy your ticket from a conductor on the train or at your destination station. There will be no penalty and you can still get any discount that applies to you.

There is a range of discounts available to older or disabled passengers.

Disabled Persons Railcard

This railcard saves you and a companion at least 1/3 off rail fares across Britain. For more information and applications, use the contact details at 10d.

Travel without a Disabled Persons Railcard

Some disabled passengers are automatically entitled to discounts so it may be worth checking this out before buying a railcard. The discounts are as follows.

• 34% off First Class or Standard Anytime Single tickets

• 50% off First Class or Standard Anytime Day Return tickets

• 34% off First Class or Standard Anytime Return tickets

You are entitled to these discounts if you are:

• a wheelchair user staying in your wheelchair during the journey (the discount also applies to one person travelling with you); or

• visually impaired (blind or partially sighted) and travelling with one other person. You are not entitled to this discount if you are not travelling with anyone else. You must provide written evidence of your visual impairment to get the discount.

Child wheelchair users are entitled to 75% off these tickets.

Please note that:

• in some cases it might be cheaper to buy a full-rate off-peak or advance ticket; and

• you cannot buy these tickets online or from ticket machines, only from ticket offices or conductors.

Senior Railcard

Aged 60 or over? These save you a 1/3 on most rail fares. For more information and applications, use the contact details in 10e.

Other railcards

There are many types of railcard available to suit a range of customers. Please visit tfwrail.wales or contact our Customer Relations team (see 10b) for more information.

Season tickets for visually impaired passengers

If you are registered visually impaired, you can buy an adult season ticket which allows a companion to travel with you free of charge. (You can have a different companion each time you travel.) You can buy these season tickets at ticket offices.


6. At stationsa. Station entrances

We do not permanently close station entrances or gates if this would restrict disabled passengers’ access to any platforms or station facilities, unless we have:

• consulted the Department for Transport, Transport Focus and local access groups; and • got approval to do so from the Department for Transport.

We consider the needs of disabled and older passengers before restricting or temporarily closing access points at stations.

b. Announcements and train service information

Most of our stations provide information on train services. This could be through electronic information screens or announcements, or both. Information Points are provided at some stations. All of our stations are fitted with customer information screens. We provide clear announcements or visual information (or both) of train departures and other relevant messages. If there are delays and disruptions, for more information and support please speak to a member of staff or use an Information Point.

c. Information Points and displays

At our large stations we provide clearly marked and staffed Information Points which are open when the ticket office is open. These are just inside the station.

Staff at Information Points can:

• provide information on the facilities, services and accessibility at all our stations, and those provided by other rail companies;

• give directions to local public transport and hotels;

• provide information on train services, timetables, fares and connections;

• confirm arrangements made for an assisted travel booking; and

• provide information on delays and factors which might affect your journey.

Information Points are also meeting points for passengers who have booked assisted travel. At stations without an Information Point, passengers need to go to the ticket office.

All ticket offices and staffed Information Points are fitted with induction loops for people who wear hearing aids, and many have at least one low or height-adjustable counter. If possible, our timetables, posters and information leaflets will be placed so that both wheelchair users and standing passengers can use them.

Timetables and ‘Useful information’ posters are displayed at or near the entrance of all stations.

You can get train service information from stations that have Help Points. Help Points are stands with a button you can press to speak to an operator. You can speak to someone from 6am to 10pm, or you can contact our Customer Relations team (see 10b) or National Rail Enquiries (see 10c).

d. Ticket machines

Accessible ticket machines are provided at all our stations where there are ticket barriers. These machines can issue tickets with Disabled Persons Railcard discounts if the ticket office is closed. They cannot issue


tickets with the automatic discount for wheelchair users or visually impaired customers. You can only buy these tickets at a ticket office or on the train. If you cannot buy a ticket before you travel, see section 5.

e. Ticket gates

Some of our stations have automatic ticket barriers (see annex 6). These have at least one wider gate for wheelchair users and pushchairs. When gates are not staffed, they are locked open.

f. Luggage

If you book assisted travel in advance, station staff or the conductor will help you get your luggage on and off the train. There is no charge for this service. If a station has assistance staff on duty, they can help you with luggage to and from the station entrance. If you need help with luggage but have not booked assisted travel in advance, staff will try to help with luggage, but this depends on whether staff are available.

The weight, size and quantity of luggage must be safe for our staff to carry on and off the train and within the station. Each piece of luggage cannot weigh more than 23kg. The National Rail Conditions of Travel state that, as a general rule, you can take up to three items of luggage on the train.

g. Left luggage

We do not provide our own left-luggage facilities at any of our stations. However, Holyhead has a facility run by another company, and there are left-luggage facilities at Manchester Piccadilly and Birmingham New Street. These stations are operated by Network Rail.

h. Ramps

Ramps are available at all stations with platform staff and on all our trains. Station staff use these to help you on and off any trains, regardless of the

rail company. Conductors use the ramps on board at unstaffed stations, whether or not your have booked assisted travel in advance.

Many of our stations have steps or are not accessible to wheelchair users. Also, at some stations the slope of the ramp between the train and the platform may be too steep to safely use a ramp. To avoid inconvenience on your journey, check this beforehand (see 12) or you can contact the Assisted Travel team before you travel (see 10a for contact details). If a station is inaccessible for you, we will arrange alternative transport (see section 3).

i. Facilities provided by other companies

Third-party retailers provide catering at stations. We will make sure that any new or renewed tenancy agreements include obligations under the Equality Act 2010. The location of retailers’ premises will not affect the accessibility of the station or its facilities.

j. Staffing hours and unstaffed stations

Most of our stations either do not have staff or only have ticket office staff who cannot provide assisted travel. The conductor on the train will help you on board.

If you need help at an unstaffed station or a station where there are only ticket office staff, please contact the Assisted Travel team. If you arrive at an unstaffed station and need help but have not booked assisted travel in advance, please contact the Assisted Travel team. You will find contact details on the information poster at the station entrance. The Assisted Travel team can arrange alternative transport for you or organise for a conductor to help you on or off the train if you can get to the platform.

We make sure that specific arrangements are made for passengers needing help at any station when a special event is taking place nearby (especially at Cardiff Central and Chester stations).


We also make sure that the arrangements for providing help at any station are shown on each station’s page on the National Rail Enquiries website (www.nationalrail.co.uk).

7. On the traina. Announcements and information on trains

All our trains are fitted with equipment for our conductors to make announcements. If there is a disruption, delay or similar issue, clear announcements are made. Passengers who are deaf or hard of hearing should ask a member of staff for one-to-one help. Announcements are made in good time to allow older and disabled passengers to prepare to leave the train.

Our Class 158 and Class 175 trains that operate on long-distance services have information screens displaying calling points and the station the train will stop at next. If no screen is available, our conductors make announcements.

b. Seats on trains

We always do our best to help older and disabled passengers get a seat. At least one designated priority seat is provided on every train.

You can reserve a priority seat on Class 158 and Class 175 trains on long-distance services. You can reserve a wheelchair space on many of our long-distance train services.

If you have not reserved a priority seat or wheelchair space in advance, they may not be available if another passenger is already using the seat or space or it is reserved for a passenger later on in the journey. If there are no priority seats available, our staff will do their best to help you find a seat elsewhere.

If you have a mobility device such as a walking aid, staff will help you find the most comfortable and convenient place to sit.

c. Wheelchairs on trains

There are two wheelchair spaces on every train (except the single-carriage Class 153, which has one space). We can accommodate wheelchairs with dimensions of up to 700mm x 1200mm (including footplates), with a turning radius of 900mm, and a maximum combined weight (wheelchair and passenger) of 300kg.

Please check the dimensions of your wheelchair to avoid disappointment if they cannot be carried on the train. If you use a powered wheelchair, you can use the ramps without help but staff will supervise. If you use a manual wheelchair, staff can help you if your chair has handles.

You can reserve a wheelchair space, through our Assisted Travel team, for many of our long-distance train services. Please contact our Assisted Travel team to find out if you can reserve a wheelchair space for a particular journey.

However, you cannot reserve a wheelchair or scooter space on the following.

• Cardiff & Valleys network

• Wrexham to Bidston Line

• Conwy Valley Line

• Local services between Pembroke Dock and Swansea

• Local services between Maesteg, Cardiff and Cheltenham Spa

You can reserve a wheelchair space on some trains that go between Holyhead, Manchester and Cardiff, but these services do not have wheelchair-accessible toilets and they have doors that have to be opened manually. The Assisted Travel team can tell you which trains these are. If the train you want does not have an accessible toilet, the


Assisted Travel team will tell you this when you book and can suggest alternative services for you. For more information on our trains please see annex 1.

If you use a wheelchair, it may not be possible for you to board a train if the wheelchair space is occupied. Passengers who have made reservations for the space are given priority. d. Mobility scooters on trains

We can accommodate scooters of up to 700mm x 1200mm, with a turning radius of 900mm and a combined maximum weight (scooter and passenger) of 300kg. Train companies have different rules on carrying scooters so please check before you travel.

Please follow the guidance below.

• Check the dimensions of your scooter to avoid disappointment if it cannot be carried.

• Keep the speed of your scooter to walking pace in and around our stations, including on the platform.

• Stay clear of the platform edge until the train has come to a stop.

• Unload any bags or items from the back of the scooter before going up or down the ramp.

• Follow staff’s instructions at all times.

If your scooter can be folded into parts, you can carry it on as luggage. You or someone travelling with you must carry it on.

If you are a scooter user, and you able and comfortable to do so, we ask you to move from your scooter to a seat, if one is available nearby.

We cannot carry tricycles on our trains or any replacement transport (including taxis), and you cannot use them in our stations, due to their size and design.

We cannot guarantee that alternative accessible transport can be provided for scooters.

e. Assistance dogs

If you have an assistance dog you can get a reusable card to place in the reservation holder on top of the seat next to yours. This is a highly visible card that informs other customers that the space in front of that seat is reserved for an assistance dog. The cards are free of charge from the Customer Relations team (see 10b for contact details).

For services you can reserve seats on, the Assisted Travel team can reserve two seats – one for you and the other for an assistance dog to lie in front of. The contact details for the Assisted Travel team are at 10a.

f. Accessibility of our trains

We use several different types of trains. All are wheelchair accessible and have at least one designated wheelchair space and one designated priority seat. Some of our trains do not have wheelchair-accessible toilets. Many of the older trains we have inherited have different degrees of accessibility features.

See the table in annex 1 or contact the Assisted Travel team for peace of mind.


8. Making connectionsa. With trains run by other companies

By booking assisted travel in advance, with us or another train company, we can help you make connections with other trains at our stations, whether or not that train is one of ours. This includes when trains change platforms or announcements are made at short notice. If you are visually impaired, we can guide you to your next train to make a connection.

We always provide assisted travel whenever we can, but it may take some time to arrange. So we recommend you book assisted travel for unstaffed stations where you need help to change trains.

b. To taxis and other transport

At stations with assistance staff, they can help passengers to taxis or the designated pick-up point. If you have not booked assisted travel, please ask a member of platform staff. They will be happy to help, but there might be a delay. At Holyhead station, we can help you to the ferry check-in desk.

9. Disruption to facilities and servicesWe understand how disruption can have a worse effect on disabled and older passengers. We do everything we can to help you continue your journey comfortably, safely and with minimum inconvenience.

We provide clear information to direct you to any alternative transport.

If a disruption makes services inaccessible to you, we provide alternative accessible transport. This is provided for the part of the journey where replacement transport is provided or for the whole journey if it would otherwise involve several changes between taxi and train. Please see

section 3 for more information, and note the restrictions for mobility scooters.

When trains are switched to a different platform at short notice we will do our very best to get you to your train before it leaves.

Wherever possible, if you have booked assisted travel in advance and we know that there will be a disruption, we will try to contact you about the disruption and, if necessary, make alternative arrangements for travel. We also try to rebook your assisted travel if your journey cannot be made due to a disruption.

Please see section 4 for information on how we communicate the lack of access to features such as lifts and toilets. Please report any problems like this (particularly at unstaffed stations) to our Customer Relations team (see 10b for contact details).

You can find information on our procedures for helping disabled passengers in an emergency in our guide ‘Making rail accessible: Guide to policies and practices’. You can get a copy of this from the Customer Relations team.

10. Contact usa. Assisted Travel

Website: tfwrail.wales

Phone: 033 300 50 501

Next Generation Text service: 18001 033 300 50 501

Opening times: 8am to 8pm every day (except Christmas Day)


b. Customer Relations

We welcome comments on any part of our service, including when facilities are not working.

Phone: 03333 211 202

Next Generation Text service: 18001 03333 211 202

Email: [email protected]

Opening times: 8am to 8pm Monday to Saturday (including bank holidays) 11am to 8pm on Sundays Closed on Christmas Day

The team can send you a copy of this document or our policy document in a standard or alternative format (for example large print) free of charge.

Our Head of Customer Experience has day-to-day responsibility for our Disabled People’s Protection Policy. You can contact them through our Customer Relations team.

c. National Rail Enquiries

For information about train times, fares and ticket types, general advice and help in planning your journey.

Phone (English): 03457 48 49 50

Phone (Welsh): 0345 60 40 500

Textphone: 0345 60 50 600

Website: nationalrail.co.uk

Opening times: 24 hours a day, except Christmas Day

d. Disabled Persons Railcard

Website: disabledpersons-railcard.co.uk


Phone: 0345 605 0525

Textphone: 0345 601 0132

Post: Disabled Persons Railcard Office, PO Box 6613, Arbroath, DD11 9AN

e. Senior Railcards

Website: senior-railcard.co.uk


Textphone: 0345 3000 250

Post: National Railcards, PO BOX 6616, Arbroath, DD11 9AR


11. Alternative formatsYou can get copies of the full Disabled People’s Protection Policy, free of charge, from the Customer Relations team. The team can provide this in an alternative format such as large print, Braille or as an audio version. We will provide the large-print document within seven days of receiving your request, and any other formats as soon as possible.

You can also download a copy from our website.

12. Station accessibility informationThe previous rail company, Arriva Trains Wales, has confirmed that the information below was accurate in October 2018. We update this information as we find out about any mistakes or changes. Please see the National Rail Enquiries website or contact the Assisted Travel team for information about station or train facilities.

Accessibility of stations is shown in Annex 2 to Annex 6.

Plain English Campaign’s Crystal Mark does not apply to the rest of this document.

Type of train

Year built

Number in Fleet

Toilets

Accessible toilets

Wheelchair spaces

Other facilities

Routes operated

Annex 1: Rolling Stock

Class 142Two carriage diesel train

1985-1987

15

1

0

2

On board ramps.Public address.Fold down seats.Push button doors

Cardiff Valleys network and local services in South Wales


1985-1986

15

1

0

2

On board ramps.Public address.Fold down seats.Push button doors

Cardiff Valleys network and local services in South Wales

Class 150Two carriage diesel train 1987

36

1

0

2

On board ramps.Public address.Push button doors.

Cardiff Valleys network and local services in North and South Wales

Class 153Single carriage diesel train

1987-1988

8

1

0

1

On board ramps.Public address.Push button doors.

Heart of Wales Line, West Wales, Conwy Valley, City Line and Cardiff Bay


1989-1992

24

2

1* (Maximum width of wheelchair 580mm)

2

On board ramps.Public address.Auto announcements.Information screens.Assistance button.Baby changing.Push button doors

Long distance services network wide

Class 175Two or three carriage diesel train

1999-2001

11 (2 car)16 (3 car)

2

1

2

On board ramps.Public address.Auto announcements.Information screens.Baby changing.Baby changing.Push button doors.

Long distance services network wide

Locomotive Hauled Coach Engine and four coaches

1989-1992

2

4

0

2

On board ramps.Public address.Auto announcements.Restaurant car on Holyhead - Cardiff -Holyhead service.

Holyhead to Cardiff and Manchester in both directions


Mynediad rhannol: Mae’n bosib fod mynediad i rai plat�ormau drwy ddefynddio rampiau sydd âgraddiant bas i gymedrol; grisiau, croesfan droed ar draws y rhei�ordd neu ddargyfeiriad hirrhwng y plat�ormau. Efallai y bydd graddiant y ramp rhwng y trên a'r plat�orm yn rhy serthhefyd i gael ei ddefnyddio. Dim parcio neu barcio cyfyngedig ar gael.

Partial access. Access to some platforms may involve ramps with shallow to moderategradients, involve steps, use of a foot crossing across the railway or a long detour betweenplatforms. The gradient of the ramp between the train and the platform may also be toosteep to be deployed. No or limited parking available.

Mynediad heb stepiau'n bosib i bob plat�orm. Mae’n bosib fod rampiau sy’n cydym�urfioa / neu li�tiau ar gael.Step free access to all platforms, compliant access ramps and/or lifts may also be available.

Nid yw’r orsaf yn addas i ddefnyddwyr cadeiriau olwyn, defnyddwyr sgwter symudol neu bobl sydd âlefel symudedd is. Mae mynediad i’r plat�orm(au) drwy risiau neu ramp(iau) serth.

The station is not suitable for wheelchair users, powered mobility scooter users or persons withreduced mobility. Access to the platform(s) is via steps or steep access ramp(s).

CaergybiHolyhead

Y Fali Valle

y

Rhosneigr

Tŷ C

roes

Bodorgan

Llanfairpwll

Bangor

Llanfairfechan

Penmaenm

awr

Conwy

Llandudno

CYFFORDD LLANDUDNO

LLANDUDNO JUNCTION

Pwllheli

Abererc

h

Penychain

Bidston*

Upton

Heswall

Neston

Pont PenarlâgHawarden Bridge

SHREWSBURY

Criccieth

Porthm

adog

Min�ord

d am/fo

r Portm

eirion

Penrhyn

deudraeth

Llandecwyn

Talsa

rnau

Tygwyn

Harlech

Llandanwg

Pensarn

Llanbedr

Dy�ryn A

rdudwy

Talybont

Llanaber

Abermaw

Barmouth

Morfa

Maw

ddach

Fairbourn

e

Llwyn

gwril

MANCHESTER PICCADILLY*

Tonfanau

Tywyn

Aberdyfi

Aberdovey

Penhelyg

Penhelig

Cy�ordd Dyfi

Dovey Junction MACHYNLLETH

Caersws

Y Dre

newydd

Newtown

Y Trallw

ng

Welsh

pool

Aberystwyth

Borth

BlaenauFfestiniog

Llanrwst

Gogledd Llanrwst

North Llanrw

st

Dolgarrog

Tal-y-Cafn

Glan Conwy

Pont Rufeinig

Roman Brid

ge

Dolwyd

delan

Pont-y-p

ant

Betws-y

-coed

Pont-y-pŵl a New InnPontypool & New Inn

Church Stretton

Craven Arms

Stockport*

Wilmslow*

Alderley Edge*

Manchester Oxford Road*

Newton-le-Willows*

Earlestown*

Warrington Bank Quay*

Runcorn EastFrodshamHelsby

CHESTERCREWE*

Wrecsam Cy�redinolWrexham General

Wrecsam

Canolog

Wrexham

Central

Rhiwabon Ruabon

Y Waun Chirk

Gobowen

Penarlâg H

award

en

Bwcle Buckley

Peny�ordd

Yr Hôb H

ope

Caergwrle

Cefn-y

-Bedd

Gwersyllt

Nantwich

Wrenbury

Whitchurch

Prees

Wem

Yorton

Wellington*Oakengates*

Telford Central*Shifnal*

Cosford*Albrighton*

Codsall*

Bilbrook*

Wolverhampton*

SmethwickGalton Bridge*

BIRMINGHAMNEW STREET*

BirminghamInternational*

Leominster

Hereford

Y Fenni Abergavenny

CwmbrânCwmbran

Cheltenham Spa*

Gloucester*

Lydney

Cas-gwent Chepstow

Cil-y-Coed Caldicot

Cy�ordd Twnnel HafrenSevern Tunnel Junction

Shotton

Y Rhyl Rhyl

Prestatyn

Y Fflint Flint

Bynie Bynea

Llangennech

Pontarddulais

Panty�ynnon

Rhydaman Ammanford

Llandybie

Ffairfach

Llandeilo

Llangadog

Llanwrda

Llanymddyfri LlandoveryCynghordy

Dinas-y-B

wlch

Sugar Loaf

Llanwrtyd

Garth

Cilmeri

Builth Road

Llandrin

dod

Llandrindod W

ells

Pen-y-B

ont

Dolau

Llanbister R

oad

Llangynllo

Cnwclas Knucklas

Trefyc

lawdd

Knighto

n

Bucknell

Hopton H

eath

Broom

e

Ynyswen

Ton Pentre

Ystra

d Rhondda

Llwyn

ypia

Tonyp

andy

Dinas Rhondda

Porth

Trehafo

d

Treorc

i Tre

orchy

Tre�orestTreforest

Ystad Tre�orest Treforest Estate

Ffynnon Taf Ta�s Well

Danescourt

Pontypridd

Tyllgoed Fairwater

Parc Ninian Ninian Park

Abercynon

CAERDYDD CANOLOGCARDIFF CENTRAL

Parc Waungron Waungron Park

GrangetownCogan

EastbrookDinas Powys

Tregatwg Cadoxton

Dociau’r Barri Barry Docks

Y Barri Barry

Ynys y Barri Barry Island

Y Rhws Maes Awyr CaerdyddRhoose Cardi� Airport

Llanilltud FawrLlantwit Major

PEN-Y-B

ONT

BRIDGEND

Y Pil P

yle

Port Ta

lbot Park

wayBaglan

Llansawel B

riton Ferr

y

Castell-n

edd Neath

Sgiwen Ske

wen

CASNEWYDD

NEWPORTBae Caerdydd Cardi� Bay

Heol Dingle Dingle Road

Penarth

Pontyclun

Llanharan

Pencoed

Maesteg

Maesteg (Heol Ewenni) Maesteg (Ewenny Road)

Garth

Tondu

Sarn

WildmillPye Corner

Risca a Phont-y-MeistrRisca & Pontymister

Trecelyn NewbridgeLlanhiledd Llanhileth

Parc�ordd Glynebwy Ebbw Vale Parkway

Tref GlynebwyEbbw Vale Town

Llansam

let

ABERTAW

E

SWANSEA

Tre-g

ŵyr G

owertonLlanelli

Pen-Bre

a Phorth

Tywyn

Pembre

y & Burry Port

Cydweli K

idwelly

Glany�eri Ferr

yside

CAERFYRDDIN

CARMARTHEN

Rhymni Rhymney

Pontlotyn PontlottynTir-phil

BrithdirBargoed

Gilfach FargoedPengam

HengoedYstrad Mynach

Llanbradach

Eneu’r-glyn a Pharc Churchill Energlyn & Churchill Park

Aber

Caer�ili Caerphilly

Llysfaen a Draenen Pen-y-GraigLisvane & Thornhill

Llanisien LlanishenLefel Uchel yMynydd BychanHeath High Level

Cathay

sLlandaf

Porthladd A

bergwaun Fish

guard H

arbour

Abergwaun ac W

dig Fishguard

& Goodwick

Clarbesto

n Road

Clunderwen

ArberthNarberth

Cilgeti Kilgetty

SaundersfootDinbych-y-pysgod

Tenby

PenalunPenally

Maenorb

ŷr M

anorbier

Llandyfái Lam

phey

Penfro Pem

brokeDoc Penfro

Pembro

ke D

ock

Pentre-bach

Merthyr TudfulMerthyr Tydfil

Troed-y-rhiw

YnysowenMerthyr Vale

Quakers Yard

AberdârAberdare

Cwmbach

Fernhill

Aberpennar

Mountain A

sh

Penrhiw

ceiberCoryton

Rhiwbina

Yr Eglwys Newydd Whitchurch

Llwynbedw Birchgrove

Tŷ Glas

Hendy-gwyn

Whitla

nd

Hwl�ordd Haverfordwest

JohnstonAberdaugleddauMilford Haven

Shotton

Deganwy

Johnston

ManchesterAirport*

Crosskeys

Tŷ Du Rogerstone

CAERDYDDHEOL-Y- FRENHINES CARDIFF QUEEN STREET

Lefel isel yMynyddBychan

HeathLow Level

Sta�ord*

Gw

asan

aeth

cyf

ynge

dig

Lim

ited

ser

vice

Bae Colwyn Colw

yn Bay

Abergele a P

hensarn

Abergele & Pensa

rn

Radur Radyr

EastDidsbury*

Llangamm

arch

Treherbert

Ludlow

Rheil�ordd FfestiniogFfestiniog Railway

MAP O’R RHWYDWAITHNETWORK MAP

Transport for Wales Rail Services accepts no liability for any errors or omissions inthe information published. Transport for Wales Rail Services reserves the right tomake changes to the services and facilities outlined.

Nid yw Gwasanaethau Rheil yrdd Trafnidiaeth Cymru yn derbyn unrhyw gyfrifoldebam gamgymeriadau neu hepgoriadau yn y wybodaeth a gyhoeddwyd.Mae Gwasanaethau Rheil yrdd Trafnidiaeth Cymru yn cadw’r hawl i wneud newidiadau i’rgwasanaethau a'r cyfleusterau a amlinellir.

*Nid yw gorsafoedd a seren yn cael eu gweithredu gan Trafnidiaeth Cymru.*Stations marked with an asterisk are not operated by Transport for Wales.

V6A24 Making rail accessible: Helping older and disabled passengers Making rail accessible: Helping older and disabled passengers 25






CaergybiHolyhead

Y Fali Valle

y

Rhosneigr

Tŷ C

roes

Bodorgan

Llanfairpwll

Bangor

Llanfairfechan

Penmaenm

awr

Conwy

Llandudno

CYFFORDD LLANDUDNO

LLANDUDNO JUNCTION

Pwllheli

Abererc

h

Penychain

Bidston*

Upton

Heswall

Neston


SHREWSBURY

Criccieth

Porthm

adog

Min�ord

d am/fo

r Portm

eirion

Penrhyn

deudraeth

Llandecwyn

Talsa

rnau

Tygwyn

Harlech

Llandanwg

Pensarn

Llanbedr

Dy�ryn A

rdudwy

Talybont

Llanaber

Abermaw

Barmouth

Morfa

Maw

ddach

Fairbourn

e

Llwyn

gwril


Tonfanau

Tywyn

Aberdyfi

Aberdovey

Penhelyg

Penhelig

Cy�ordd Dyfi


Caersws

Y Dre

newydd

Newtown

Y Trallw

ng

Welsh

pool

Aberystwyth

Borth

BlaenauFfestiniog

Llanrwst

Gogledd Llanrwst

North Llanrw

st

Dolgarrog

Tal-y-Cafn

Glan Conwy

Pont Rufeinig

Roman Brid

ge

Dolwyd

delan

Pont-y-p

ant

Betws-y

-coed


Church Stretton

Craven Arms

Stockport*

Wilmslow*

Alderley Edge*


Newton-le-Willows*

Earlestown*



CHESTERCREWE*


Wrecsam

Canolog

Wrexham

Central

Rhiwabon Ruabon

Y Waun Chirk

Gobowen

Penarlâg H

award

en

Bwcle Buckley

Peny�ordd

Yr Hôb H

ope

Caergwrle

Cefn-y

-Bedd

Gwersyllt

Nantwich

Wrenbury

Whitchurch

Prees

Wem

Yorton



Cosford*Albrighton*

Codsall*

Bilbrook*

Wolverhampton*




Leominster

Hereford

Y Fenni Abergavenny

CwmbrânCwmbran

Cheltenham Spa*

Gloucester*

Lydney

Cas-gwent Chepstow

Cil-y-Coed Caldicot


Shotton

Y Rhyl Rhyl

Prestatyn

Y Fflint Flint

Bynie Bynea

Llangennech

Pontarddulais

Panty�ynnon

Rhydaman Ammanford

Llandybie

Ffairfach

Llandeilo

Llangadog

Llanwrda


Dinas-y-B

wlch

Sugar Loaf

Llanwrtyd

Garth

Cilmeri

Builth Road

Llandrin

dod

Llandrindod W

ells

Pen-y-B

ont

Dolau

Llanbister R

oad

Llangynllo

Cnwclas Knucklas

Trefyc

lawdd

Knighto

n

Bucknell

Hopton H

eath

Broom

e

Ynyswen

Ton Pentre

Ystra

d Rhondda

Llwyn

ypia

Tonyp

andy

Dinas Rhondda

Porth

Trehafo

d

Treorc

i Tre

orchy




Danescourt

Pontypridd

Tyllgoed Fairwater


Abercynon



GrangetownCogan


Tregatwg Cadoxton


Y Barri Barry




PEN-Y-B

ONT

BRIDGEND

Y Pil P

yle

Port Ta

lbot Park

wayBaglan

Llansawel B

riton Ferr

y

Castell-n

edd Neath

Sgiwen Ske

wen

CASNEWYDD



Penarth

Pontyclun

Llanharan

Pencoed

Maesteg


Garth

Tondu

Sarn

WildmillPye Corner





Llansam

let

ABERTAW

E

SWANSEA

Tre-g

ŵyr G

owertonLlanelli

Pen-Bre

a Phorth

Tywyn

Pembre

y & Burry Port

Cydweli K

idwelly

Glany�eri Ferr

yside

CAERFYRDDIN

CARMARTHEN

Rhymni Rhymney


BrithdirBargoed



Llanbradach


Aber




Cathay

sLlandaf

Porthladd A

bergwaun Fish

guard H

arbour

Abergwaun ac W

dig Fishguard

& Goodwick

Clarbesto

n Road

Clunderwen

ArberthNarberth

Cilgeti Kilgetty


Tenby

PenalunPenally

Maenorb

ŷr M

anorbier

Llandyfái Lam

phey

Penfro Pem

brokeDoc Penfro

Pembro

ke D

ock

Pentre-bach


Troed-y-rhiw


Quakers Yard

AberdârAberdare

Cwmbach

Fernhill

Aberpennar

Mountain A

sh

Penrhiw

ceiberCoryton

Rhiwbina



Tŷ Glas

Hendy-gwyn

Whitla

nd



Shotton

Deganwy

Johnston

ManchesterAirport*

Crosskeys

Tŷ Du Rogerstone



HeathLow Level

Sta�ord*

Gw

asan

aeth

cyf

ynge

dig

Lim

ited

ser

vice

Bae Colwyn Colw

yn Bay

Abergele a P

hensarn

Abergele & Pensa

rn

Radur Radyr

EastDidsbury*

Llangamm

arch

Treherbert

Ludlow






V6A

Mynediad heb stepiau’n bosib i bob platorm. Mae’n bosib fod rampiau sy’n cydymurfio a/neu litiau ar gael.Step free access to all platforms, compliant access ramps and/or lifts may also be available.

Mynediad rhannol: Mae’n bosib fod mynediad i raiplatormau drwy ddefynddio rampiau sydd â graddiant bas i gymedrol; grisiau, croesfan droed ar draws y rheiordd neu ddargyfeiriad hir rhwng y platormau. Efallai y bydd graddiant y ramp rhwng y trên a’rplatorm yn rhy serth hefyd i gael ei ddefnyddio. Dim parcio neu barcio cyfyngedig ar gael.Partial access. Access to some platforms may involve ramps with shallow to moderate gradients, involve steps, use of a foot crossing across the railway or a long detour between platforms. The gradient of the ramp between the train and the platform may also be too steep to be deployed. No or limited parking available.

Nid yw’r orsaf yn addas i ddefnyddwyr cadeiriau olwyn, defnyddwyr sgwter symudol neu bobl sydd âlefel symudedd is. Mae mynediad i’r platorm(au) drwy risiau neu ramp(iau) serth.The station is not suitable for wheelchair users, powered mobility scooter users or persons withreduced mobility. Access to the platform(s) is via steps or steep access ramp(s).

Nid yw Gwasanaethau Rheilyrdd Trafnidiaeth Cymru yn derbyn unrhyw gyfrifoldeb am gamgymeriadau neu hepgoriadau yn y wybodaeth a gyhoeddwyd.Mae Gwasanaethau Rheilyrdd Trafnidiaeth Cymru yn cadw’r hawl i wneud newidiadau i’r gwasanaethau a’r cyfleusterau a amlinellir.Transport for Wales Rail Services accepts no liability for any errors or omissions in the information published. Transport for Wales Rail Services reserves the right to make changes to the services and facilities outlined.







CaergybiHolyhead

Y Fali Valle

y

Rhosneigr

Tŷ C

roes

Bodorgan

Llanfairpwll

Bangor

Llanfairfechan

Penmaenm

awr

Conwy

Llandudno

CYFFORDD LLANDUDNO

LLANDUDNO JUNCTION

Pwllheli

Abererc

h

Penychain

Bidston*

Upton

Heswall

Neston


SHREWSBURY

Criccieth

Porthm

adog

Min�ord

d am/fo

r Portm

eirion

Penrhyn

deudraeth

Llandecwyn

Talsa

rnau

Tygwyn

Harlech

Llandanwg

Pensarn

Llanbedr

Dy�ryn A

rdudwy

Talybont

Llanaber

Abermaw

Barmouth

Morfa

Maw

ddach

Fairbourn

e

Llwyn

gwril


Tonfanau

Tywyn

Aberdyfi

Aberdovey

Penhelyg

Penhelig

Cy�ordd Dyfi


Caersws

Y Dre

newydd

Newtown

Y Trallw

ng

Welsh

pool

Aberystwyth

Borth

BlaenauFfestiniog

Llanrwst

Gogledd Llanrwst

North Llanrw

st

Dolgarrog

Tal-y-Cafn

Glan Conwy

Pont Rufeinig

Roman Brid

ge

Dolwyd

delan

Pont-y-p

ant

Betws-y

-coed


Church Stretton

Craven Arms

Stockport*

Wilmslow*

Alderley Edge*


Newton-le-Willows*

Earlestown*



CHESTERCREWE*


Wrecsam

Canolog

Wrexham

Central

Rhiwabon Ruabon

Y Waun Chirk

Gobowen

Penarlâg H

award

en

Bwcle Buckley

Peny�ordd

Yr Hôb H

ope

Caergwrle

Cefn-y

-Bedd

Gwersyllt

Nantwich

Wrenbury

Whitchurch

Prees

Wem

Yorton



Cosford*Albrighton*

Codsall*

Bilbrook*

Wolverhampton*




Leominster

Hereford

Y Fenni Abergavenny

CwmbrânCwmbran

Cheltenham Spa*

Gloucester*

Lydney

Cas-gwent Chepstow

Cil-y-Coed Caldicot


Shotton

Y Rhyl Rhyl

Prestatyn

Y Fflint Flint

Bynie Bynea

Llangennech

Pontarddulais

Panty�ynnon

Rhydaman Ammanford

Llandybie

Ffairfach

Llandeilo

Llangadog

Llanwrda


Dinas-y-B

wlch

Sugar Loaf

Llanwrtyd

Garth

Cilmeri

Builth Road

Llandrin

dod

Llandrindod W

ells

Pen-y-B

ont

Dolau

Llanbister R

oad

Llangynllo

Cnwclas Knucklas

Trefyc

lawdd

Knighto

n

Bucknell

Hopton H

eath

Broom

e

Ynyswen

Ton Pentre

Ystra

d Rhondda

Llwyn

ypia

Tonyp

andy

Dinas Rhondda

Porth

Trehafo

d

Treorc

i Tre

orchy




Danescourt

Pontypridd

Tyllgoed Fairwater


Abercynon



GrangetownCogan


Tregatwg Cadoxton


Y Barri Barry




PEN-Y-B

ONT

BRIDGEND

Y Pil P

yle

Port Ta

lbot Park

wayBaglan

Llansawel B

riton Ferr

y

Castell-n

edd Neath

Sgiwen Ske

wen

CASNEWYDD



Penarth

Pontyclun

Llanharan

Pencoed

Maesteg


Garth

Tondu

Sarn

WildmillPye Corner





Llansam

let

ABERTAW

E

SWANSEA

Tre-g

ŵyr G

owertonLlanelli

Pen-Bre

a Phorth

Tywyn

Pembre

y & Burry Port

Cydweli K

idwelly

Glany�eri Ferr

yside

CAERFYRDDIN

CARMARTHEN

Rhymni Rhymney


BrithdirBargoed



Llanbradach


Aber




Cathay

sLlandaf

Porthladd A

bergwaun Fish

guard H

arbour

Abergwaun ac W

dig Fishguard

& Goodwick

Clarbesto

n Road

Clunderwen

ArberthNarberth

Cilgeti Kilgetty


Tenby

PenalunPenally

Maenorb

ŷr M

anorbier

Llandyfái Lam

phey

Penfro Pem

brokeDoc Penfro

Pembro

ke D

ock

Pentre-bach


Troed-y-rhiw


Quakers Yard

AberdârAberdare

Cwmbach

Fernhill

Aberpennar

Mountain A

sh

Penrhiw

ceiberCoryton

Rhiwbina



Tŷ Glas

Hendy-gwyn

Whitla

nd



Shotton

Deganwy

Johnston

ManchesterAirport*

Crosskeys

Tŷ Du Rogerstone



HeathLow Level

Sta�ord*

Gw

asan

aeth

cyf

ynge

dig

Lim

ited

ser

vice

Bae Colwyn Colw

yn Bay

Abergele a P

hensarn

Abergele & Pensa

rn

Radur Radyr

EastDidsbury*

Llangamm

arch

Treherbert

Ludlow






V6A






CaergybiHolyhead

Y Fali Valle

y

Rhosneigr

Tŷ C

roes

Bodorgan

Llanfairpwll

Bangor

Llanfairfechan

Penmaenm

awr

Conwy

Llandudno

CYFFORDD LLANDUDNO

LLANDUDNO JUNCTION

Pwllheli

Abererc

h

Penychain

Bidston*

Upton

Heswall

Neston


SHREWSBURY

Criccieth

Porthm

adog

Min�ord

d am/fo

r Portm

eirion

Penrhyn

deudraeth

Llandecwyn

Talsa

rnau

Tygwyn

Harlech

Llandanwg

Pensarn

Llanbedr

Dy�ryn A

rdudwy

Talybont

Llanaber

Abermaw

Barmouth

Morfa

Maw

ddach

Fairbourn

e

Llwyn

gwril


Tonfanau

Tywyn

Aberdyfi

Aberdovey

Penhelyg

Penhelig

Cy�ordd Dyfi


Caersws

Y Dre

newydd

Newtown

Y Trallw

ng

Welsh

pool

Aberystwyth

Borth

BlaenauFfestiniog

Llanrwst

Gogledd Llanrwst

North Llanrw

st

Dolgarrog

Tal-y-Cafn

Glan Conwy

Pont Rufeinig

Roman Brid

ge

Dolwyd

delan

Pont-y-p

ant

Betws-y

-coed


Church Stretton

Craven Arms

Stockport*

Wilmslow*

Alderley Edge*


Newton-le-Willows*

Earlestown*



CHESTERCREWE*


Wrecsam

Canolog

Wrexham

Central

Rhiwabon Ruabon

Y Waun Chirk

Gobowen

Penarlâg H

award

en

Bwcle Buckley

Peny�ordd

Yr Hôb H

ope

Caergwrle

Cefn-y

-Bedd

Gwersyllt

Nantwich

Wrenbury

Whitchurch

Prees

Wem

Yorton



Cosford*Albrighton*

Codsall*

Bilbrook*

Wolverhampton*




Leominster

Hereford

Y Fenni Abergavenny

CwmbrânCwmbran

Cheltenham Spa*

Gloucester*

Lydney

Cas-gwent Chepstow

Cil-y-Coed Caldicot


Shotton

Y Rhyl Rhyl

Prestatyn

Y Fflint Flint

Bynie Bynea

Llangennech

Pontarddulais

Panty�ynnon

Rhydaman Ammanford

Llandybie

Ffairfach

Llandeilo

Llangadog

Llanwrda


Dinas-y-B

wlch

Sugar Loaf

Llanwrtyd

Garth

Cilmeri

Builth Road

Llandrin

dod

Llandrindod W

ells

Pen-y-B

ont

Dolau

Llanbister R

oad

Llangynllo

Cnwclas Knucklas

Trefyc

lawdd

Knighto

n

Bucknell

Hopton H

eath

Broom

e

Ynyswen

Ton Pentre

Ystra

d Rhondda

Llwyn

ypia

Tonyp

andy

Dinas Rhondda

Porth

Trehafo

d

Treorc

i Tre

orchy




Danescourt

Pontypridd

Tyllgoed Fairwater


Abercynon



GrangetownCogan


Tregatwg Cadoxton


Y Barri Barry




PEN-Y-B

ONT

BRIDGEND

Y Pil P

yle

Port Ta

lbot Park

wayBaglan

Llansawel B

riton Ferr

y

Castell-n

edd Neath

Sgiwen Ske

wen

CASNEWYDD



Penarth

Pontyclun

Llanharan

Pencoed

Maesteg


Garth

Tondu

Sarn

WildmillPye Corner





Llansam

let

ABERTAW

E

SWANSEA

Tre-g

ŵyr G

owertonLlanelli

Pen-Bre

a Phorth

Tywyn

Pembre

y & Burry Port

Cydweli K

idwelly

Glany�eri Ferr

yside

CAERFYRDDIN

CARMARTHEN

Rhymni Rhymney


BrithdirBargoed



Llanbradach


Aber




Cathay

sLlandaf

Porthladd A

bergwaun Fish

guard H

arbour

Abergwaun ac W

dig Fishguard

& Goodwick

Clarbesto

n Road

Clunderwen

ArberthNarberth

Cilgeti Kilgetty


Tenby

PenalunPenally

Maenorb

ŷr M

anorbier

Llandyfái Lam

phey

Penfro Pem

brokeDoc Penfro

Pembro

ke D

ock

Pentre-bach


Troed-y-rhiw


Quakers Yard

AberdârAberdare

Cwmbach

Fernhill

Aberpennar

Mountain A

sh

Penrhiw

ceiberCoryton

Rhiwbina



Tŷ Glas

Hendy-gwyn

Whitla

nd



Shotton

Deganwy

Johnston

ManchesterAirport*

Crosskeys

Tŷ Du Rogerstone



HeathLow Level

Sta�ord*

Gw

asan

aeth

cyf

ynge

dig

Lim

ited

ser

vice

Bae Colwyn Colw

yn Bay

Abergele a P

hensarn

Abergele & Pensa

rn

Radur Radyr

EastDidsbury*

Llangamm

arch

Treherbert

Ludlow






V6A






CaergybiHolyhead

Y Fali Valle

y

Rhosneigr

Tŷ C

roes

Bodorgan

Llanfairpwll

Bangor

Llanfairfechan

Penmaenm

awr

Conwy

Llandudno

CYFFORDD LLANDUDNO

LLANDUDNO JUNCTION

Pwllheli

Abererc

h

Penychain

Bidston*

Upton

Heswall

Neston


SHREWSBURY

Criccieth

Porthm

adog

Min�ord

d am/fo

r Portm

eirion

Penrhyn

deudraeth

Llandecwyn

Talsa

rnau

Tygwyn

Harlech

Llandanwg

Pensarn

Llanbedr

Dy�ryn A

rdudwy

Talybont

Llanaber

Abermaw

Barmouth

Morfa

Maw

ddach

Fairbourn

e

Llwyn

gwril


Tonfanau

Tywyn

Aberdyfi

Aberdovey

Penhelyg

Penhelig

Cy�ordd Dyfi


Caersws

Y Dre

newydd

Newtown

Y Trallw

ng

Welsh

pool

Aberystwyth

Borth

BlaenauFfestiniog

Llanrwst

Gogledd Llanrwst

North Llanrw

st

Dolgarrog

Tal-y-Cafn

Glan Conwy

Pont Rufeinig

Roman Brid

ge

Dolwyd

delan

Pont-y-p

ant

Betws-y

-coed


Church Stretton

Craven Arms

Stockport*

Wilmslow*

Alderley Edge*


Newton-le-Willows*

Earlestown*



CHESTERCREWE*


Wrecsam

Canolog

Wrexham

Central

Rhiwabon Ruabon

Y Waun Chirk

Gobowen

Penarlâg H

award

en

Bwcle Buckley

Peny�ordd

Yr Hôb H

ope

Caergwrle

Cefn-y

-Bedd

Gwersyllt

Nantwich

Wrenbury

Whitchurch

Prees

Wem

Yorton



Cosford*Albrighton*

Codsall*

Bilbrook*

Wolverhampton*




Leominster

Hereford

Y Fenni Abergavenny

CwmbrânCwmbran

Cheltenham Spa*

Gloucester*

Lydney

Cas-gwent Chepstow

Cil-y-Coed Caldicot


Shotton

Y Rhyl Rhyl

Prestatyn

Y Fflint Flint

Bynie Bynea

Llangennech

Pontarddulais

Panty�ynnon

Rhydaman Ammanford

Llandybie

Ffairfach

Llandeilo

Llangadog

Llanwrda


Dinas-y-B

wlch

Sugar Loaf

Llanwrtyd

Garth

Cilmeri

Builth Road

Llandrin

dod

Llandrindod W

ells

Pen-y-B

ont

Dolau

Llanbister R

oad

Llangynllo

Cnwclas Knucklas

Trefyc

lawdd

Knighto

n

Bucknell

Hopton H

eath

Broom

e

Ynyswen

Ton Pentre

Ystra

d Rhondda

Llwyn

ypia

Tonyp

andy

Dinas Rhondda

Porth

Trehafo

d

Treorc

i Tre

orchy




Danescourt

Pontypridd

Tyllgoed Fairwater


Abercynon



GrangetownCogan


Tregatwg Cadoxton


Y Barri Barry




PEN-Y-B

ONT

BRIDGEND

Y Pil P

yle

Port Ta

lbot Park

wayBaglan

Llansawel B

riton Ferr

y

Castell-n

edd Neath

Sgiwen Ske

wen

CASNEWYDD



Penarth

Pontyclun

Llanharan

Pencoed

Maesteg


Garth

Tondu

Sarn

WildmillPye Corner





Llansam

let

ABERTAW

E

SWANSEA

Tre-g

ŵyr G

owertonLlanelli

Pen-Bre

a Phorth

Tywyn

Pembre

y & Burry Port

Cydweli K

idwelly

Glany�eri Ferr

yside

CAERFYRDDIN

CARMARTHEN

Rhymni Rhymney


BrithdirBargoed



Llanbradach


Aber




Cathay

sLlandaf

Porthladd A

bergwaun Fish

guard H

arbour

Abergwaun ac W

dig Fishguard

& Goodwick

Clarbesto

n Road

Clunderwen

ArberthNarberth

Cilgeti Kilgetty


Tenby

PenalunPenally

Maenorb

ŷr M

anorbier

Llandyfái Lam

phey

Penfro Pem

brokeDoc Penfro

Pembro

ke D

ock

Pentre-bach


Troed-y-rhiw


Quakers Yard

AberdârAberdare

Cwmbach

Fernhill

Aberpennar

Mountain A

sh

Penrhiw

ceiberCoryton

Rhiwbina



Tŷ Glas

Hendy-gwyn

Whitla

nd



Shotton

Deganwy

Johnston

ManchesterAirport*

Crosskeys

Tŷ Du Rogerstone



HeathLow Level

Sta�ord*

Gw

asan

aeth

cyf

ynge

dig

Lim

ited

ser

vice

Bae Colwyn Colw

yn Bay

Abergele a P

hensarn

Abergele & Pensa

rn

Radur Radyr

EastDidsbury*

Llangamm

arch

Treherbert

Ludlow






V6A






CaergybiHolyhead

Y Fali Valle

y

Rhosneigr

Tŷ C

roes

Bodorgan

Llanfairpwll

Bangor

Llanfairfechan

Penmaenm

awr

Conwy

Llandudno

CYFFORDD LLANDUDNO

LLANDUDNO JUNCTION

Pwllheli

Abererc

h

Penychain

Bidston*

Upton

Heswall

Neston


SHREWSBURY

Criccieth

Porthm

adog

Min�ord

d am/fo

r Portm

eirion

Penrhyn

deudraeth

Llandecwyn

Talsa

rnau

Tygwyn

Harlech

Llandanwg

Pensarn

Llanbedr

Dy�ryn A

rdudwy

Talybont

Llanaber

Abermaw

Barmouth

Morfa

Maw

ddach

Fairbourn

e

Llwyn

gwril


Tonfanau

Tywyn

Aberdyfi

Aberdovey

Penhelyg

Penhelig

Cy�ordd Dyfi


Caersws

Y Dre

newydd

Newtown

Y Trallw

ng

Welsh

pool

Aberystwyth

Borth

BlaenauFfestiniog

Llanrwst

Gogledd Llanrwst

North Llanrw

st

Dolgarrog

Tal-y-Cafn

Glan Conwy

Pont Rufeinig

Roman Brid

ge

Dolwyd

delan

Pont-y-p

ant

Betws-y

-coed


Church Stretton

Craven Arms

Stockport*

Wilmslow*

Alderley Edge*


Newton-le-Willows*

Earlestown*



CHESTERCREWE*


Wrecsam

Canolog

Wrexham

Central

Rhiwabon Ruabon

Y Waun Chirk

Gobowen

Penarlâg H

award

en

Bwcle Buckley

Peny�ordd

Yr Hôb H

ope

Caergwrle

Cefn-y

-Bedd

Gwersyllt

Nantwich

Wrenbury

Whitchurch

Prees

Wem

Yorton



Cosford*Albrighton*

Codsall*

Bilbrook*

Wolverhampton*




Leominster

Hereford

Y Fenni Abergavenny

CwmbrânCwmbran

Cheltenham Spa*

Gloucester*

Lydney

Cas-gwent Chepstow

Cil-y-Coed Caldicot


Shotton

Y Rhyl Rhyl

Prestatyn

Y Fflint Flint

Bynie Bynea

Llangennech

Pontarddulais

Panty�ynnon

Rhydaman Ammanford

Llandybie

Ffairfach

Llandeilo

Llangadog

Llanwrda


Dinas-y-B

wlch

Sugar Loaf

Llanwrtyd

Garth

Cilmeri

Builth Road

Llandrin

dod

Llandrindod W

ells

Pen-y-B

ont

Dolau

Llanbister R

oad

Llangynllo

Cnwclas Knucklas

Trefyc

lawdd

Knighto

n

Bucknell

Hopton H

eath

Broom

e

Ynyswen

Ton Pentre

Ystra

d Rhondda

Llwyn

ypia

Tonyp

andy

Dinas Rhondda

Porth

Trehafo

d

Treorc

i Tre

orchy




Danescourt

Pontypridd

Tyllgoed Fairwater


Abercynon



GrangetownCogan


Tregatwg Cadoxton


Y Barri Barry




PEN-Y-B

ONT

BRIDGEND

Y Pil P

yle

Port Ta

lbot Park

wayBaglan

Llansawel B

riton Ferr

y

Castell-n

edd Neath

Sgiwen Ske

wen

CASNEWYDD



Penarth

Pontyclun

Llanharan

Pencoed

Maesteg


Garth

Tondu

Sarn

WildmillPye Corner





Llansam

let

ABERTAW

E

SWANSEA

Tre-g

ŵyr G

owertonLlanelli

Pen-Bre

a Phorth

Tywyn

Pembre

y & Burry Port

Cydweli K

idwelly

Glany�eri Ferr

yside

CAERFYRDDIN

CARMARTHEN

Rhymni Rhymney


BrithdirBargoed



Llanbradach


Aber




Cathay

sLlandaf

Porthladd A

bergwaun Fish

guard H

arbour

Abergwaun ac W

dig Fishguard

& Goodwick

Clarbesto

n Road

Clunderwen

ArberthNarberth

Cilgeti Kilgetty


Tenby

PenalunPenally

Maenorb

ŷr M

anorbier

Llandyfái Lam

phey

Penfro Pem

brokeDoc Penfro

Pembro

ke D

ock

Pentre-bach


Troed-y-rhiw


Quakers Yard

AberdârAberdare

Cwmbach

Fernhill

Aberpennar

Mountain A

sh

Penrhiw

ceiberCoryton

Rhiwbina



Tŷ Glas

Hendy-gwyn

Whitla

nd



Shotton

Deganwy

Johnston

ManchesterAirport*

Crosskeys

Tŷ Du Rogerstone



HeathLow Level

Sta�ord*

Gw

asan

aeth

cyf

ynge

dig

Lim

ited

ser

vice

Bae Colwyn Colw

yn Bay

Abergele a P

hensarn

Abergele & Pensa

rn

Radur Radyr

EastDidsbury*

Llangamm

arch

Treherbert

Ludlow






V6A

Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Abe

r2

Age

nt. A

ssis

tanc

e pr

ovid

ed b

y C

on-

duct

or o

n th

e tr

ain.

Indu

ctio

n Lo

op.

Low

leve

l cou

nter

The

plat

form

s ar

e no

t sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

us

ers

due

to s

teep

ram

ps to

bot

h pl

atfo

rms.

The

sta

tion

car

park

is

loca

ted

oppo

site

the

stat

ion.

Abe

rcyn

on2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le. C

ar p

ark

avai

labl

e.

Abe

rdar

e1

Boo

king

Offi

ce.

Ass

ista

nce

prov

ided

by

the

cond

ucto

r on

the

trai

nIn

duct

ion

Loop

Low

leve

l cou

nter

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e.

Abe

rdov

ey1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble.

Abe

rerc

h1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

No

stat

ion

car

park

and

lim

ited

set d

own

poin

t.

Abe

rgav

enny

2B

ooki

ng O

ffice

. P

leas

e re

fer

to

page

15 fo

r de

tails

of t

he a

ssis

tanc

e av

aila

ble

Indu

ctio

n Lo

opLo

w le

vel c

ount

er

Pla

tfor

m 1

(to

Her

efor

d) is

fully

acc

essi

ble.

Su

perv

ised

acc

ess

to th

e so

uthb

ound

pla

tfor

m v

ia a

cro

ssin

g w

ith

assi

stan

ce fr

om B

ooki

ng O

ffice

sta

ff du

ring

ope

ning

hou

rs a

nd

from

trai

ncre

w w

hen

it is

clo

sed.

Abe

rgel

e &

Pen

sarn

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

s ar

e ac

cess

ible

. Car

par

k av

aila

ble

and

drop

off

poin

ts fo

r bo

th p

latf

orm

s.

Abe

ryst

wyt

h1

Boo

king

Offi

ce.

Ass

ista

nce

prov

ided

by

the

cond

ucto

r on

the

trai

nIn

duct

ion

Loop

Low

leve

l cou

nter

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e.

Am

man

ford

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e al

thou

gh th

e ca

r pa

rk is

si

tuat

ed th

e ot

her

side

of t

he le

vel c

ross

ing.

Bag

lan

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

s ar

e ac

cess

ible

and

con

nect

ed v

ia a

roa

dbri

dge.

Car

pa

rk a

vaila

ble

adja

cent

to P

latf

orm

2.

Ban

gor

2B

ooki

ng O

ffice

. A

ssis

tanc

e is

pr

ovid

ed b

y pl

atfo

rm s

taff

or th

e C

ondu

ctor

on

the

trai

n.

Indu

ctio

n lo

op.

Low

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. Lift

s co

nnec

t bot

h

plat

form

s. C

ar p

ark

avai

labl

e.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Abe

rV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Ystr

ad M

ynac

h or

Ene

rgly

n &

Chu

rchi

ll P

ark

Abe

rcyn

onV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Abe

rdar

eV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1

Abe

rdov

eyV

isua

l CIS

Sh

elte

r on

Pla

tfor

m 1

A ‘H

arri

ngto

n H

ump’

is o

cate

d on

the

plat

form

.

Abe

rerc

hV

isua

l CIS

Sh

elte

r on

Pla

tfor

m 1

Pw

llhel

i

Abe

rgav

enny

Vis

ual C

IS a

nd A

udio

Wai

ting

room

s on

P

latf

orm

1 an

d 2

duri

ng

book

ing

offic

e ho

urs.

C

over

ed c

anop

ies

on

both

pla

tfor

ms.

Her

efor

d or

New

port

Abe

rgel

e &

Pen

sarn

Vis

ual C

IS

Shel

ters

on

Pla

tfor

m 1

and

2A

‘Har

ring

ton

Hum

p’ is

loca

ted

on P

latf

orm

1 (t

o C

hest

er).

Abe

ryst

wyt

hV

isua

l CIS

, Hel

p Po

int a

nd A

udio

Wai

ting

room

on

P

latf

orm

1 du

ring

boo

king

off

ice

hour

s. C

over

ed

cano

py o

n bo

th p

latf

orm

s

Am

man

ford

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Bag

lan

Vis

ual C

ISSh

elte

rs o

n P

latf

orm

1 an

d 2

Ban

gor

Vis

ual C

IS, H

elp

Poin

t and

Aud

ioSh

elte

rs o

n P

latf

orm

1

Ann

ex 2

: Sta

tion

Acc

essi

bilit

y 26 Making rail accessible: Helping older and disabled passengers Making rail accessible: Helping older and disabled passengers 27

Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Bar

goed

2A

genc

y. A

ssis

tanc

e pr

ovid

ed b

y C

on-

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

opTh

e pl

atfo

rms

are

acce

ssib

le. L

ifts

conn

ect b

oth

pl

atfo

rms.

Car

par

k av

aila

ble.

Bar

mou

th2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le, h

owev

er a

cces

s be

twee

n th

e pl

at-

form

s is

via

the

leve

l cro

ssin

g. C

ar p

ark

avai

labl

e

Bar

ry3

Boo

king

Offi

ce.

Ass

ista

nce

prov

ided

by

the

cond

uc-

tor

on th

e tr

ain

Indu

ctio

n lo

op.

Low

leve

l cou

nter

Pla

tfor

m 1

(to

Car

diff)

is a

cces

sibl

e fr

om th

e st

atio

n ca

r pa

rk.

Pla

tfor

ms

2 an

d 3

(to

Bar

ry Is

land

and

Bri

dgen

d) a

re o

nly

acce

ssi-

ble

via

a fo

otbr

idge

with

ste

ps.

Bar

ry D

ock

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

du

e to

a s

teep

ram

p be

twee

n th

e pl

atfo

rms

and

the

subw

ay.

Car

pa

rk a

vaila

ble.

Bar

ry Is

land

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. P

arki

ng is

ava

ilabl

e on

the

road

side

ou

tsid

e th

e st

atio

n.

Bet

ws

y C

oed

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e an

d a

car

park

is lo

cate

d ne

arby

.

Bir

chgr

ove

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. N

o ca

r pa

rk a

vaila

ble.

No

set d

own

poin

t.

Bla

enau

Ffe

stin

iog

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e

Bod

orga

n2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

The

entr

ance

to P

latf

orm

1 (t

o C

hest

er) i

s un

even

with

bro

ken

surf

aces

and

the

gate

ope

ns o

utw

ards

. Whe

elch

air

and

mob

ility

sc

oote

r us

ers

may

nee

d as

sist

ance

usi

ng th

e en

tran

ce.

Pla

tfor

m 2

(t

o H

olyh

ead)

is v

ia a

bar

row

cro

ssin

g. C

ar p

ark

avai

labl

e.

Bor

th1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Bar

goed

Vis

ual C

IS a

nd H

elp

Poin

tC

anop

y on

Pla

tfor

m 1.

Sh

elte

r on

Pla

tfor

m 2

Bar

mou

thV

isua

l CIS

and

Aud

ioC

anop

y on

bot

h pl

atfo

rms

Bar

ryV

isua

l CIS

and

Hel

p Po

int

Can

opy

on P

latf

orm

1.

Shel

ter

on

Pla

tfor

m 2

and

3B

arry

Isla

nd

Bar

ry D

ock

Vis

ual C

IS a

nd H

elp

Poin

tW

aitin

g sh

elte

r an

d w

indb

reak

on

P

latf

orm

1 an

d 2

Bar

ry Is

land

Bar

ry Is

land

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

rs o

n P

latf

orm

1

Bet

ws

y C

oed

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Bir

chgr

ove

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Bla

enau

Ffe

stin

iog

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Bod

orga

nV

isua

l CIS

Shel

ter

on P

latf

orm

2B

ango

r or

Hol

yhea

d

Bor

thV

isua

l CIS

Stat

ion

cano

py


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Bri

dgen

d4

Boo

king

Offi

ce.

Ass

ista

nce

is

prov

ided

by

plat

form

sta

ff or

the

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op.

Low

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

by

lift.

Car

par

k av

aila

ble

Bri

thdi

r1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

No

car

park

ava

ilabl

e.

Bri

ton

Fer

ry2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le. N

o ca

r pa

rk a

vaila

ble.

Bro

ome

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. N

o ca

r pa

rk a

vaila

ble.

Buc

kley

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Bot

h pl

atfo

rms

are

acce

ssib

le, h

owev

er a

re to

o lo

w fo

r ra

mps

to

be d

eplo

yed

to th

e tr

ain.

An

unco

ntro

lled

foot

-cro

ssin

g lin

ks b

oth

plat

form

s. P

arki

ng is

ava

ilabl

e at

this

sta

tion.

Buc

knel

l1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Lim

ited

park

ing

avai

labl

e

Bu

ilth

Roa

d1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Set

dow

n an

d pi

ck u

p on

ly.

No

car

park

av

aila

ble.

Byn

ea2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oB

oth

plat

form

s ar

e ac

cess

ible

, how

ever

are

too

low

for

ram

ps to

be

dep

loye

d to

the

trai

n. L

imite

d ca

r pa

rkin

g.

Cad

oxto

n2

Boo

king

Offi

ce. A

ssis

tanc

e

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op.

Low

leve

l cou

nter

Pla

tfor

m 1

(to

Car

diff)

is a

cces

sibl

e. P

latf

orm

2 (f

or B

arry

Isla

nd/

Brid

gend

) is

acce

ssed

onl

y vi

a a

subw

ay w

ith a

ste

ep r

amp

and

27-s

teps

. Car

par

k av

aila

ble.

Cae

rgw

rle

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Sepa

rate

acc

ess

to b

oth

plat

form

s. T

here

is n

o w

ay b

etw

een

plat

form

s w

ithin

the

stat

ion.

Ent

ranc

e to

Pla

tfor

m 1

(to

Bid

ston

) is

step

-fre

e bu

t the

re is

a s

teep

ram

p to

Pla

tfor

m 2

(to

Wre

xham

). N

o pa

rkin

g av

aila

ble.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Bri

dgen

dV

isua

l CIS

, Hel

p Po

int a

nd A

udio

Wai

ting

room

s on

bot

h pl

atfo

rms.

P

latf

orm

2 o

pen

du

ring

ope

ning

hou

rs o

f th

e ca

fe.

Bri

thdi

rV

isua

l CIS

Shel

ter

on P

latf

orm

1

Bri

ton

Fer

ryV

isua

l CIS

Shel

ter

on P

latf

orm

s 1 &

2

Bro

ome

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

A ‘H

arri

ngto

n H

ump’

is a

vaila

ble

on th

e pl

atfo

rm.

Buc

kley

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2C

hest

er

Buc

knel

lV

isua

l CIS

Shel

ter

on P

latf

orm

1

Bu

ilth

Roa

dV

isua

l CIS

Shel

ter

on P

latf

orm

1A

‘Har

ring

ton

Hum

p’ is

loca

ted

on th

e pl

atfo

rm.

Byn

eaV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Llan

elli

/ Po

ntar

ddul

ais

Cad

oxto

nV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Bar

ry Is

land

Cae

rgw

rle

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2W

rexh

am G

ener

al


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Cae

rph

illy

3B

ooki

ng O

ffice

. Ass

ista

nce

pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.In

duct

ion

loop

.Lo

w le

vel c

ount

er

Pla

tfor

m 1

(for

Car

diff)

has

leve

l acc

ess.

Pla

tfor

m 2

(for

Rhy

mne

y)

is a

cces

sibl

e on

ly b

y a

foot

brid

ge o

r by

a s

teep

ram

p. A

car

par

k is

ava

ilabl

e.

Cae

rsw

s1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

The

car

par

k is

loca

ted

the

othe

r si

de o

f th

e le

vel c

ross

ing.

Cal

dico

t2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs

as b

oth

plat

form

s ar

e on

ly a

cces

sibl

e vi

a st

eep

ram

ps. N

o ca

r pa

rk

avai

labl

e.

Car

diff

Bay

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. N

o ca

r pa

rk a

vaila

ble

or d

rop

off /

set

do

wn

poin

t.

Car

diff

Cen

tral

8St

affed

. Ass

ista

nce

prov

ided

by

plat

form

sta

ff or

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op.

Low

leve

l cou

nter

All

plat

form

s ac

cess

ible

via

lift

s. C

ar p

ark

avai

labl

e.

Car

diff

Que

en S

tree

t5

Staff

ed. A

ssis

tanc

e pr

ovid

ed b

y pl

atfo

rm s

taff

or C

ondu

ctor

on

the

trai

n.

Indu

ctio

n lo

op.

Low

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. Lift

s to

all

plat

form

s. N

o ca

r pa

rkin

g av

aila

ble.

Car

mar

then

2St

affed

. Ass

ista

nce

prov

ided

by

plat

form

sta

ff or

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op.

Low

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. A

foot

cro

ssin

g co

nnec

ts b

oth

plat

form

s. C

ar p

arki

ng is

ava

ilabl

e.

Cat

hay

s2

Boo

king

Offi

ce. A

ssis

tanc

e

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op.

Low

leve

l cou

nter

Whi

le b

oth

plat

form

s ar

e st

ep-f

ree,

ther

e is

no

faci

lity

for

whe

elch

air

user

s, m

obili

ty s

coot

er u

sers

or

pers

ons

with

red

uced

m

obili

ty to

cro

ss b

etw

een

Pla

tfor

m 1

and

2 du

e to

a s

teep

fo

otbr

idge

.

Cus

tom

ers

who

hav

e tr

avel

led

from

the

Valle

ys a

nd w

ish

to a

cces

s th

e U

nive

rsity

or

the

Civ

ic C

entr

e ar

e ad

vise

d to

trav

el to

Que

en

Stre

et s

tatio

n, c

hang

e on

to a

Nor

th-b

ound

ser

vice

and

alig

ht a

t C

atha

ys o

n th

e re

turn

ser

vice

. N

o ca

r pa

rk a

vaila

ble.

Cef

n y

Bed

d2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oP

latf

orm

2 (t

o W

rexh

am) i

s on

ly a

cces

sibl

e vi

a th

e fo

ot-c

ross

ing

with

non

-com

plia

nt r

amps

. Car

par

king

is a

vaila

ble.

Ch

epst

ow2

Age

ncy.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op.

Pla

tfor

m 2

(for

New

port

) is

not a

cces

sibl

e du

e to

a s

tepp

ed

foot

brid

ge. C

ar p

arki

ng is

ava

ilabl

e.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Cae

rph

illy

Vis

ual C

IS a

nd H

elp

Poin

tC

anop

y on

Pla

tfor

m 1.

Sh

elte

r on

P

latf

orm

2En

ergl

yn &

Chu

rchi

ll P

ark

Cae

rsw

sV

isua

l CIS

Shel

ter

on P

latf

orm

1

Cal

dico

tV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Seve

rn T

unne

l Jun

ctio

n

Car

diff

Bay

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

Car

diff

Cen

tral

Vis

ual C

IS a

nd A

udio

Shel

ter

on P

latf

orm

0

. Wai

ting

room

s on

P

lafo

rms

1/2,

3/4

, 6/7

an

d 8.

Car

diff

Que

en S

tree

tV

isua

l CIS

and

Aud

ioSh

elte

r on

Pla

tfor

m 1,

2

and

5. W

aitin

g ro

om o

n P

lafo

rms

3 an

d 4.

Car

mar

then

Vis

ual C

IS, H

elp

Poin

t and

Aud

ioW

aitin

g ro

om a

nd c

afe

on P

latf

orm

1. S

helte

r on

pl

atfo

rm 2

.

Cat

hay

sV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Car

diff

Que

en S

tree

t

Cef

n y

Bed

dV

isua

l CIS

Sh

elte

r on

Pla

tfor

m 1

and

2W

rexh

am G

ener

al

Ch

epst

owV

isua

l CIS

C

anop

y on

Pla

tfor

m

1, w

aitin

g sh

elte

r on

P

latf

orm

2.

Seve

rn T

unne

l Jun

ctio

n or

Lyd

ney


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Ch

este

r7

Staff

ed. A

ssis

tanc

e pr

ovid

ed b

y pl

at-

form

sta

ff or

Con

duct

or o

n th

e tr

ain

Wai

ting

Room

on

Stat

ion

Con

cour

se,

Wai

ting

Room

on

Pla

tfor

m 4

/7 a

nd

Pla

tfor

m c

anop

ies

Lift

s ar

e av

aila

ble

to a

ll pl

atfo

rms.

A c

ar p

ark

is a

vaila

ble

incl

udin

g se

t-do

wn

and

pick

-up

poin

t.

Ch

irk

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Shel

ter

on

Pla

tfor

m 1

and

2A

foot

brid

ge w

ith r

amps

con

nect

s bo

th p

latf

orm

s. C

ar p

ark

avai

labl

e.

Ch

urc

h S

tret

ton

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Sh

elte

r on

P

latf

orm

1 an

d 2

Acc

ess

betw

een

plaf

orm

s is

via

a fo

otbr

idge

or

long

det

our.

Car

pa

rk a

vaila

ble

Cilm

eri

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Sh

elte

r on

P

latf

orm

1A

cces

s to

the

stat

ion

is v

ia a

nar

row

roa

d w

ith n

o pa

vem

ent.

No

car

park

ava

ilabl

e

Cla

rbes

ton

Roa

d2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

us

ers

as th

e ac

cess

pat

hs to

bot

h pl

atfo

rms

are

stee

p. N

o ca

r pa

rk

avai

labl

e.

Clu

nder

wen

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Bot

h pl

atfo

rms

are

acce

ssib

le. L

ong

deto

ur b

etw

een

plat

form

s.

The

car

park

is a

djac

ent t

o P

latf

orm

1.

Cog

an2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oP

latf

orm

1 (t

o B

arry

) is

acce

ssib

le fr

om th

e st

atio

n ca

r pa

rk.

Pla

tfor

m 2

(to

Car

diff)

is o

nly

acce

ssed

via

44-

step

foot

brid

ge o

r by

a s

teep

ram

p, w

ith s

teps

, fro

m N

ew R

oad.

Col

wyn

Bay

2St

affed

. Ass

ista

nce

prov

ided

by

plat

form

sta

ff or

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op. L

ow

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. Lift

s co

nnec

t bot

h

plat

form

s. C

ar p

ark

avai

labl

e, h

owev

er th

ere

is n

o dr

oppe

d ke

rb

from

the

car

park

to th

e fo

otpa

th.

Con

wy

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Pla

tfor

m 1

(to

Che

ster

) is

acce

ssib

le fr

om th

e ca

r pa

rk h

owev

er

ther

e is

a s

teep

slo

pe d

own

to th

e en

tran

ce. P

latf

orm

2 (t

o H

olyh

ead)

is a

cces

sibl

e.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Ch

este

rV

isua

l CIS

and

Aud

io

Wai

ting

Room

on

Stat

ion

Con

cour

se, W

aitin

g Ro

om o

n

Pla

tfor

m 4

/7 a

nd P

lat-

form

can

opie

s

Ch

irk

Vis

ual C

IS, H

elp

Poin

t and

Aud

ioSh

elte

r on

Pla

tfor

m 1

and

2

Ch

urc

h S

tret

ton

Vis

ual C

IS

Shel

ter

on P

latf

orm

1 an

d 2

Shre

wsb

ury

Cilm

eri

Vis

ual C

IS

Shel

ter

on P

latf

orm

1G

arth

Cla

rbes

ton

Roa

dV

isua

l CIS

Sh

elte

r on

Pla

tfor

m 1

and

2Jo

hnst

on

Clu

nder

wen

Vis

ual C

IS

Shel

ter

on P

latf

orm

1 an

d 2

John

ston

Cog

anV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Pena

rth

Col

wyn

Bay

Vis

ual C

IS, H

elp

Poin

t and

Aud

ioC

anop

y on

Pla

tfor

m 1

and

2

Con

wy

Vis

ual C

IS

Shel

ter

on P

latf

orm

1 an

d 2


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Cor

yton

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

du

e to

an

acce

ss p

ath

with

a s

hort

, ste

ep r

amp,

rai

sed

kerb

and

st

eps.

No

car

park

ava

ilabl

e.

Cra

ven

Arm

s2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oP

latf

orm

1 (t

o Sh

rew

sbur

y) is

acc

essi

ble

via

ram

p fr

om A

sh C

lose

. P

latf

orm

2 (t

o H

eref

ord)

is a

cces

sibl

e fr

om th

e ca

r pa

rk. B

oth

plat

form

s ar

e co

nnec

ted

via

a fo

otbr

idge

.

Cri

ccie

th1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble

Cro

ss K

eys

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Pla

tfor

m 1

(to

Ebbw

Val

e) is

acc

essi

ble

from

the

stat

ion

car

park

av

aila

ble.

Pla

tfor

m 2

is a

cces

sibl

e fr

om th

e R

isca

Rd

entr

ance

. Th

ere

is a

ste

ep h

ill to

the

stat

ion.

Cw

mba

ch1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

No

car

park

ava

ilabl

e.

Cw

mbr

an2

Staff

ed. A

ssis

tanc

e pr

ovid

ed b

y pl

atfo

rm s

taff

or C

ondu

ctor

on

the

trai

n.

Indu

ctio

n lo

op. L

ow

leve

l cou

nter

Pla

tfor

m 2

(to

Her

efor

d) is

acc

essi

ble

from

the

stat

ion

car

park

. P

latf

orm

1 (t

o C

ardi

ff) is

acc

essi

ble

via

a ra

mpe

d pa

th fr

om E

dlog

an

Way

. A

foot

brid

ge c

onne

cts

the

plat

form

s. C

ar p

ark

avai

labl

e.

Cyn

ghor

dy1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble

Dan

esco

urt

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

s ar

e ac

cess

ible

. A fo

otbr

idge

con

nect

s th

e pl

atfo

rms.

No

car

park

ava

ilabl

e.

Deg

anw

y2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

Ther

e is

a s

hallo

w s

lope

up

to P

latf

orm

1 (t

o Ll

andu

dno

Junc

tion)

. A

cces

s to

Pla

tfor

m 2

(to

Llan

dudn

o) is

via

the

leve

l cro

ssin

g an

d th

e pl

atfo

rm r

amp

with

han

drai

ls. A

foot

brid

ge c

onne

cts

the

plat

form

s. C

ar p

ark

avai

labl

e.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Cor

yton

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

Llan

daf

Cra

ven

Arm

sV

isua

l CIS

Sh

elte

r on

Pla

tfor

m 1

and

2Sh

rew

sbur

y

Cri

ccie

thV

isua

l CIS

C

anop

y on

Pla

tfor

m 1

Cro

ss K

eys

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

and

2N

ewbr

idge

Cw

mba

chV

isua

l CIS

Sh

elte

r on

Pla

tfor

m 1

Cw

mbr

anV

isua

l CIS

and

Aud

ioSh

elte

r on

Pla

tfor

m 1,

w

aitin

g ro

om a

nd

cano

py o

n P

latf

orm

2.

New

port

Cyn

ghor

dyV

isua

l CIS

Sh

elte

r on

Pla

tfor

m 1

Dan

esco

urt

Vis

ual C

IS

Shel

ter

on P

latf

orm

1 an

d 2

Rad

yr o

r C

ardi

ff C

entr

al

Deg

anw

yV

isua

l CIS

Sh

elte

r on

Pla

tfor

m 1

and

2Ll

andu

dno


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Din

as P

owys

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Pla

tfor

m 1

(to

Car

diff)

is a

cces

sibl

e. P

latf

orm

2 (t

o

Bar

ry) i

s on

ly a

cces

sibl

e vi

a a

subw

ay w

ith s

teps

. H

andr

ails

are

req

uire

d in

the

subw

ay. N

o ca

r pa

rk

avai

labl

e.

Din

as R

hon

dda

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e

Din

gle

Roa

d1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble,

how

ever

no

hand

rail

to s

teep

ent

ranc

e ra

mp.

No

park

ing

avai

labl

e.

Dol

au1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs

as th

e pl

atfo

rm is

acc

esse

d vi

a a

shal

low

ram

p an

d ha

s a

roug

h su

rfac

e. N

o pa

rkin

g av

aila

ble.

Dol

garr

og1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

du

e to

a g

rave

l slo

pe b

etw

een

the

gate

and

pla

tfor

m r

amp.

No

whe

elch

air

acce

ss to

pla

tfor

m fr

om th

e m

ain

road

as

the

lane

has

a

poor

sur

face

and

is c

obbl

ed in

pla

ces.

No

car

park

ava

ilabl

e.

Dol

wyd

dela

n1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble

via

a sh

ort a

cces

s ra

mp.

Car

par

k av

aila

ble

Dov

ey J

unc

tion

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

du

e to

a v

ery

long

uns

urfa

ced

acce

ss p

ath,

pro

ne to

freq

uent

tid

al fl

oodi

ng a

nd a

lso

incl

udes

cro

ssin

g th

e ra

ilway

. N

o ca

r pa

rk

avai

labl

e.

Dyff

ryn

Ard

udw

y1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

as

the

car

park

has

a r

ough

sur

face

and

is in

poo

r co

nditi

on.

Foot

path

cro

sses

thro

ugh

farm

gat

es a

nd r

ailw

ay tr

ack

to th

e pl

atfo

rm.

A ‘H

arri

ngto

n H

ump’

is a

vaila

ble

on th

e pl

atfo

rm.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Din

as P

owys

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

and

2Pe

nart

h

Din

as R

hon

dda

Vis

ual C

IS

Shel

ter

on P

latf

orm

1

Din

gle

Roa

dV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1

Dol

auV

isua

l CIS

Sh

elte

r on

Pla

tfor

m 1

Llan

drin

dod

Dol

garr

ogV

isua

l CIS

Sh

elte

r on

Pla

tfor

m 1

Dol

wyd

dela

n or

Lla

ndud

no J

unct

ion

Dol

wyd

dela

nV

isua

l CIS

Sh

elte

r on

Pla

tfor

m 1

Dov

ey J

unc

tion

Vis

ual C

IS

Shel

ter

on P

latf

orm

1/2

*It is

pos

sibl

e to

con

nect

bet

wee

n tr

ains

at D

ovey

Jun

ctio

n bu

t no

t lea

ve th

e st

atio

n vi

a th

e fo

otpa

th.

Nea

rest

acc

essi

ble

stat

ion

is

Mac

hynl

leth

.

Dyff

ryn

Ard

udw

yV

isua

l CIS

Sh

elte

r on

Pla

tfor

m 1

Bar

mou

th


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

East

broo

k2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oP

latf

orm

1 (t

o C

ardi

ff) is

acc

essi

ble

from

the

car

park

. Pla

tfor

m

2 (t

o B

arry

) is

acce

ssib

le fr

om C

ham

berl

ain

Row

. A

foot

brid

ge

conn

ects

bot

h pl

atfo

rms.

Ebbw

Val

e P

arkw

ay1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble

Ebbw

Val

e To

wn

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e

Ener

glyn

& C

hu

rch

ill P

ark

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

s ar

e ac

cess

ible

. The

pla

tfor

ms

are

co

nnec

ted

via

a su

bway

. C

ar p

ark

avai

labl

e

Fair

bou

rne

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Acc

ess

to th

e th

e pl

atfo

rm is

via

a s

hort

ram

p w

ith a

mod

erat

e gr

adie

nt

Fair

wat

er2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le. A

foot

brid

ge c

onne

cts

both

pl

atfo

rms.

No

car

park

ava

ilabl

e.

Fern

hill

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. N

o ca

r pa

rk a

vaila

ble.

Ferr

ysid

e2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

Pla

tfor

m 1

(to

Swan

sea)

is a

cces

sibl

e fr

om th

e ca

r pa

rk. P

latf

orm

2

(to

Car

mar

then

) is

acce

ssed

via

a le

vel c

ross

ing,

foot

brid

ge, a

sh

ort s

teep

ram

p an

d a

non-

com

plia

nt g

ate.

A ‘H

arri

ngto

n H

ump’

is

loca

ted

on P

latf

orm

2.

Ffai

rfac

h1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

esse

d vi

a a

very

nar

row

gat

e, w

ith to

p bo

lt an

d a

mod

erat

e ra

mp

at th

e en

d of

the

plat

form

. It i

s no

t acc

essi

ble

to

whe

elch

air

or m

obili

ty s

coot

er u

sers

. N

o ca

r pa

rk a

vaila

ble.

Fish

guar

d &

Goo

dwic

k1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble.

Fish

guar

d H

arbo

ur

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e, h

owev

er, t

he p

latf

orm

is a

cces

sed

by

stee

p ra

mp

at th

e en

d of

pla

tfor

m d

irect

ly o

ff th

e ac

cess

roa

d an

d le

vel c

ross

ing.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

East

broo

kV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Pena

rth

Ebbw

Val

e P

arkw

ayV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1

Ebbw

Val

e To

wn

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

Ener

glyn

& C

hu

rch

ill P

ark

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

and

2

Fair

bou

rne

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Llw

yngw

ril

Fair

wat

erV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Rad

yr

Fern

hill

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Ferr

ysid

eV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Car

mar

then

Ffai

rfac

hV

isua

l CIS

Shel

ter

on P

latf

orm

1A

mm

anfo

rd

Fish

guar

d &

Goo

dwic

kV

isua

l CIS

Shel

ter

on P

latf

orm

1

Fish

guar

d H

arbo

ur

Vis

ual C

ISC

anop

y on

pla

tfor

mFi

shgu

ard

& G

oodw

ick


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Flin

t2

Staff

ed. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.In

duct

ion

loop

. Low

le

vel c

ount

er

Pla

tfor

m 1

(to

Che

ster

) is

acce

ssib

le v

ia a

ram

p fr

om

Cor

pora

tion

Rd. P

latf

orm

2 (t

o H

olyh

ead)

is a

cces

sibl

e fr

om s

tatio

n ca

r pa

rk. A

foot

brid

ge w

ith s

teps

con

nect

s bo

th p

latf

orm

s.

Frod

sham

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Pla

tfor

m 1

(to

Che

ster

) is

acce

ssib

le v

ia a

ram

p fr

om th

e C

ounc

il C

ar P

ark.

Pla

tfor

m 2

(to

Man

ches

ter)

is a

cces

sibl

e fr

om c

ar p

ark.

A

foot

brid

ge c

onne

cts

both

pla

tfor

ms.

Gar

th (B

ridg

end

Cou

nty)

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. N

o ca

r pa

rk a

vaila

ble.

Gar

th (P

owys

)1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble.

Gilf

ach

Far

goed

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Bot

h pl

atfo

rms

are

acce

ssed

by

long

, ste

ep r

amps

and

are

not

su

itabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs.

The

plat

form

s ar

e co

nnec

ted

by a

roa

d br

idge

. N

o st

atio

n ca

r pa

rk.

Gla

n C

onw

y1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Res

tric

ted

set d

own/

pick

up

area

. N

o ca

r pa

rk a

vaila

ble.

Gob

owen

2A

genc

y. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.In

duct

ion

loop

.Low

le

vel c

ount

erTh

e pl

atfo

rms

are

acce

ssib

le a

nd c

onne

cted

via

the

leve

l cro

ssin

g.

Car

par

king

ava

ilabl

e ad

jace

nt to

Pla

tfor

m 1

(to

Shre

wsb

ury)

.

Gow

erto

n2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le. A

ram

ped

foot

brid

ge

conn

ects

bot

h pl

atfo

rms.

Car

par

king

ava

ilabl

e

Gra

nge

tow

n2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

onl

y ac

cess

ible

via

ste

ps to

bot

h pl

atfo

rms.

No

car

park

ava

ilabl

e.

Gw

ersy

llt2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

Pla

tfor

m 1

(to

Bid

ston

) is

acce

ssib

le to

whe

elch

air

and

mob

ility

sc

oote

r us

ers

from

the

stat

ion

car

park

. P

latf

orm

2 (t

o W

rexh

am) i

s on

ly b

e ac

cess

ible

usi

ng s

teep

ram

ps

at th

e pl

atfo

rm e

nds,

an

unco

ntro

lled

foot

cro

ssin

g ac

ross

the

railw

ay o

r st

eps

from

the

road

way

.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Flin

tV

isua

l CIS

and

Aud

ioW

aitin

g ro

oms

on P

lat-

form

1 an

d 2

Pre

stat

yn

Frod

sham

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2C

hest

er

Gar

th (B

ridg

end

Cou

nty)

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Gar

th (P

owys

)V

isua

l CIS

Shel

ter

on P

latf

orm

1

Gilf

ach

Far

goed

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2B

argo

ed

Gla

n C

onw

yV

isua

l CIS

Shel

ter

on P

latf

orm

1D

ue to

res

tric

ted

acce

ss, c

usto

mer

s ar

e ad

vise

d to

trav

el to

/ fr

om

Llan

dudn

o Ju

nctio

n w

hich

has

bet

ter

park

ing

faci

litie

s.

Gob

owen

Vis

ual C

IS a

nd A

udio

Stat

ion

cafe

on

Pla

tfor

m

1. C

anop

ies

on P

latf

orm

1 a

nd 2

Gow

erto

nV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Gra

nge

tow

nV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Car

diff

Cen

tral

Gw

ersy

lltV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Wre

xham

Gen

eral


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Har

lech

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

acce

ss r

amp

to P

latf

orm

1 (t

o B

arm

outh

) has

a s

hallo

w

grad

ient

. Pla

tfor

m 2

(to

Pw

llhel

i) is

acc

essi

ble

from

the

smal

l car

pa

rk v

ia a

ram

p w

ith a

mod

erat

e gr

adie

nt.

Acc

ess

betw

een

the

plat

form

s is

via

a fo

otbr

ifge

or fo

ot c

ross

ing.

Hav

erfo

rdw

est

2St

affed

. Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op. L

ow

leve

l cou

nter

Mos

t tra

ins

use

Pla

tfor

m 1.

The

mai

n en

tran

ce to

the

ticke

t offi

ce

has

a ra

ised

ste

p. T

here

are

two

othe

r en

tran

ces

to P

latf

orm

1 pr

ovid

ing

step

free

acc

ess

the

ticke

t offi

ce.

Acc

ess

to P

latf

orm

2 is

vi

a a

foot

brid

ge. C

ar p

arki

ng a

vaila

ble

Haw

arde

n2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

Pla

tfor

m 1

(to

Bid

ston

) is

only

acc

essi

ble

via

the

fo

otbr

idge

. P

latf

orm

2 (t

o W

rexh

am) i

s ac

cess

ible

from

the

stat

ion

car

park

how

ever

the

drop

ped

kerb

is n

ot fl

ush

with

the

carp

ark

surf

ace.

Haw

arde

n B

ridg

e2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

The

appr

oach

to th

e en

tran

ce to

Pla

tfor

m 1

(to

Bid

ston

) may

cau

se

diffi

culty

for

som

e us

ers.

The

re is

a

foot

-cro

ssin

g be

twee

n P

latf

orm

1 an

d 2

(to

Wre

xham

). N

o ca

r pa

rk

avai

labl

e.

Hea

th H

igh

Lev

el2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

. P

latf

orm

1 (t

o R

hym

ney)

has

a lo

ng s

teep

ram

p. P

latf

orm

2 (t

o C

ardi

ff) is

onl

y ac

cess

ible

via

41 s

teps

. C

usto

mer

s tr

avel

ling

from

th

e R

hym

ney

Valle

y ar

e ad

vise

d to

alig

ht a

t Car

diff

Que

en S

tree

t an

d re

turn

to H

eath

Low

Lev

el.

No

car

park

ava

ilabl

e.

Hea

th L

ow L

evel

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. N

o ca

r pa

rk a

vaila

ble.

Hel

sby

4U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Pla

tfor

m 1

is a

cces

sibl

e fr

om th

e ca

r pa

rk.

Pla

tfor

ms

2, 3

and

4 a

re

only

acc

essi

ble

via

the

foot

brid

ge.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Har

lech

Vis

ual C

IS a

nd A

udio

Shel

ter

on P

latf

orm

1 an

d 2

Tals

arna

u

Hav

erfo

rdw

est

Vis

ual C

IS a

nd A

udio

Stat

ion

cafe

on

Pla

tfor

m

1. C

anop

ies

on P

latf

orm

1 a

nd 2

.Jo

hnst

on

Haw

arde

nV

isua

l CIS

Shel

ters

on

Pla

tfor

m 1

and

2C

hest

er

Haw

arde

n B

ridg

eV

isua

l CIS

Shel

ters

on

Pla

tfor

m 1

and

2C

hest

er

Hea

th H

igh

Lev

elV

isua

l CIS

and

Hel

p Po

int

Shel

ters

on

Pla

tfor

m 1

and

2H

eath

Low

Lev

el o

r

Car

diff

Que

en S

tree

t

Hea

th L

ow L

evel

Vis

ual C

ISSh

elte

rs o

n P

latf

orm

1

Hel

sby

Vis

ual C

ISSh

elte

rs o

n P

latf

orm

1, 2

, 3

and

4C

hest

er


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Hen

goed

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

. P

latf

orm

1 (t

o C

ardi

ff) a

nd P

latf

orm

2 (t

o R

hym

ney)

hav

e ra

mps

but

w

ith s

teep

gra

dien

ts. A

foot

brid

ge c

onne

cts

both

pla

tfor

ms.

Car

pa

rkin

g av

aila

ble

adja

cent

to P

latf

orm

2.

Her

efor

d4

Staff

ed. A

ssis

tanc

e pr

ovid

ed b

y pl

atfo

rm s

taff

or C

ondu

ctor

on

the

trai

n.

Indu

ctio

n lo

ops.

Lo

w le

vel c

ount

erTh

e pl

atfo

rms

are

acce

ssib

le. A

lift

and

foot

brid

ge

conn

ects

all

plat

form

s. C

ar p

arki

ng a

vaila

ble.

Hes

wal

l2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs

as th

e ra

mps

to b

oth

plat

form

s ar

e st

eep.

Car

par

king

ava

ilabl

e.

Hol

yhea

d3

Staff

ed. A

ssis

tanc

e pr

ovid

ed b

y pl

atfo

rm s

taff

or C

ondu

ctor

on

the

trai

n.

Indu

ctio

n lo

ops.

Lo

w le

vel c

ount

erTh

e pl

atfo

rms

are

acce

ssib

le. C

ar p

ark

avai

labl

e.

Hop

e2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

Pla

tfor

m 1

(to

Bid

ston

) is

acce

ssib

le b

y a

stee

p ra

mp

via

Sarn

La

ne o

r lo

ng fo

otpa

th fr

om F

agl L

ane.

Acc

ess

to P

latf

orm

2 (t

o W

rexh

am) i

s on

ly p

ossi

ble

via

an u

ncon

trol

led

foot

cro

ssin

g. T

here

is

no

park

ing

avai

labl

e at

the

stat

ion.

Hop

ton

Hea

th1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs.

The

plat

form

is a

cces

sed

via

a na

rrow

gat

e an

d 24

ste

ep s

teps

. No

park

ing

avai

labl

e

Joh

nsto

n1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble.

Kid

wel

ly2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le. L

imite

d pa

rkin

g is

ava

ilabl

e al

ong

the

acce

ss r

oad

to P

latf

orm

1 (t

o Sw

anse

a).

Pla

tfor

m 2

(to

Car

mar

then

) is

acce

ssed

via

the

leve

l cro

ssin

g.

Kilg

etty

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

as

the

appr

oach

roa

d to

the

plat

form

is m

oder

atel

y st

eep.

The

re is

no

par

king

ava

ilabl

e at

the

stat

ion.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Hen

goed

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

rs o

n P

latf

orm

1 an

d 2

Ystr

ad M

ynac

h

Her

efor

dV

isua

l CIS

, Hel

p Po

int a

nd A

udio

Wai

ting

room

s on

Pla

t-fo

rm 1,

2, 3

and

4

Hes

wal

lV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Leas

owe

(Mer

seyr

ail)

Hol

yhea

dV

isua

l CIS

Wai

ting

faci

litie

s ar

e av

aila

ble

in th

e ne

arby

fe

rry

term

inal

Hop

eV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Wre

xham

Gen

eral

Hop

ton

Hea

thV

isua

l CIS

Shel

ter

on P

latf

orm

1Kn

ight

on

Joh

nsto

nV

isua

l CIS

Shel

ter

on P

latf

orm

1

Kid

wel

lyV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Kilg

etty

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Nar

bert

h


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Kn

ight

on2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le. P

latf

orm

s ar

e co

nnec

ted

by a

roa

d br

idge

. Car

par

k av

aila

ble.

Knu

ckla

s1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs

as th

e pa

th le

adin

g to

pla

tfor

m is

une

ven

and

stee

p. A

‘Har

ring

ton

Hum

p’ is

loca

ted

on th

e pl

atfo

rm.

No

car

park

ava

ilabl

e.

Lam

phey

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. R

estr

icte

d se

t dow

n an

d pi

ck u

p po

int.

No

park

ing

avai

labl

e.

Leom

inst

er2

Staff

ed. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.In

duct

ion

loop

. Low

le

vel c

ount

erTh

e pl

atfo

rms

are

acce

ssib

le. C

ar p

ark

avai

labl

e. A

lift

and

fo

otbr

idge

con

nect

s bo

th p

latf

orm

s.

Lisv

ane

& T

hor

nh

ill2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

Pla

tfor

m 1

(to

Rhy

mne

y) is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sc

oote

r us

ers

due

to a

long

ste

ep r

amp.

Pla

tfor

m 2

(to

Car

diff)

is

acc

essi

ble

by a

sho

rt r

amp

from

the

car

park

A fo

otbr

idge

co

nnec

ts b

oth

plat

form

s. C

ar p

ark

avai

labl

e.

Llan

aber

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

du

e to

a s

teep

, nar

row

acc

ess

trac

k le

adin

g to

a r

ough

sur

face

d an

d st

eep

path

to th

e pl

atfo

rm. N

o pa

rkin

g av

aila

ble.

Llan

bedr

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

. A

cces

s to

the

plat

form

is v

ia a

mod

erat

ely

stee

p ra

mp

from

the

mai

n ro

ad. N

o pa

vem

ent o

r pa

rkin

g av

aila

ble.

Llan

bist

er R

oad

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er

user

s as

the

plat

form

is a

cces

sed

via

18 s

hallo

w s

teps

, pav

ed w

ith

tact

ile ti

les,

with

han

drai

l. A

‘Har

ring

ton

Hum

p’ is

ava

ilabl

e on

the

plat

form

. N

o ca

r pa

rk a

vaila

ble.

Llan

brad

ach

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Pla

tfor

m 1

(to

Car

diff)

is a

cces

sibl

e vi

a a

shor

t ram

p an

d ac

cess

ga

te. P

latf

orm

2 (t

o R

hym

ney)

is n

ot s

uita

ble

for

whe

elch

air

or

mob

ility

sco

oter

use

rs d

ue to

a lo

ng s

teep

ram

p w

ith r

ough

su

rfac

e at

ent

ranc

e an

d ga

te a

t pla

tfor

m a

cces

s po

int.

A

foot

brid

ge c

onne

cts

both

pla

tfor

ms.

Car

par

king

is a

vaila

ble

adja

cent

to P

latf

orm

1.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Kn

ight

onV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Knu

ckla

sV

isua

l CIS

Shel

ter

on P

latf

orm

1Kn

ight

on

Lam

phey

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Leom

inst

erV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Lisv

ane

& T

hor

nh

illV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Hea

th L

ow L

evel

or

C

ardi

ff Q

ueen

Str

eet

Llan

aber

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Bar

mou

th

Llan

bedr

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Bar

mou

th

Llan

bist

er R

oad

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Knig

hton

Llan

brad

ach

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2Ys

trad

Myn

ach


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Llan

daf

2St

affed

. Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op. L

ow

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. Car

par

k av

aila

ble.

A li

ft a

nd fo

ot-

brid

ge c

onne

cts

both

pla

tfor

ms.

Llan

danw

g1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs

due

to a

and

long

, ste

ep a

cces

s pa

th fr

om th

e ro

ad o

verb

ridg

e. N

o pa

rkin

g av

aila

ble.

Llan

decw

yn1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Res

tric

ted

set d

own

and

pick

up

poin

t on

bus

y ro

ad.

Llan

deilo

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Pla

tfor

m 1

(to

Swan

sea)

is o

nly

acce

ssib

le v

ia a

n

unco

ntro

lled

foot

cro

ssin

g. P

latf

orm

2 (t

o Sh

rew

sbur

y) is

ac

cess

ible

via

the

stat

ion

car

park

.

Llan

dove

ry2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oP

latf

orm

1 (t

o Sw

anse

a) is

acc

essi

ble

from

the

stat

ion

car

park

. P

latf

orm

2 (t

o Sh

rew

sbur

y) is

acc

essi

ble

from

Tyw

i Ave

nue.

Acc

ess

betw

een

the

plat

form

s is

via

the

leve

l cro

ssin

g.

Llan

drin

dod

2A

genc

y. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.In

duct

ion

loop

. Low

le

vel c

ount

er

Pla

tfor

m 1

(to

Swan

sea)

is a

cces

sibl

e fr

om S

tatio

n C

resc

ent.

Pla

tfor

m 2

(to

Shre

wsb

ury)

is a

cces

sibl

e fr

om H

igh

Stre

et a

nd th

e st

atio

n ca

r pa

rk. A

ram

ped

brid

ge c

onne

cts

both

pla

tfor

ms.

Llan

dudn

o3

Boo

king

Offi

ce.

Ass

ista

nce

is

prov

ided

by

the

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op. L

ow

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. Car

par

king

is a

vaila

ble

next

to th

e st

atio

n.

Llan

dudn

o Ju

ncti

on4

Boo

king

Offi

ce.

Ass

ista

nce

is

prov

ided

by

plat

form

sta

ff or

the

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op. L

ow

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. Car

par

king

is a

vaila

ble

next

to th

e st

atio

n. L

ifts

and

a fo

otbr

idge

con

nect

all

plat

form

s.

Llan

dybi

e1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r us

ers

due

to a

sho

rt,

stee

p ra

mp

from

the

car

park

.

Llan

elli

2B

ooki

ng O

ffice

. A

ssis

tanc

e is

pr

ovid

ed b

y th

e C

ondu

ctor

on

the

trai

n

Indu

ctio

n lo

op. L

ow

leve

l cou

nter

Pla

tfor

m 1

(to

Car

mar

then

) is

not s

uita

ble

for

whe

elch

air

or

mob

ility

sco

oter

use

rs d

ue to

a s

hort

, ste

ep r

amp

from

a p

arki

ng

area

. Pla

tfor

m 2

(to

Swan

sea)

is a

cces

sibl

e fr

om th

e ca

r pa

rk o

n G

reat

Wes

tern

Cre

scen

t. A

foot

brid

ge c

onne

cts

both

pla

tfor

ms.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Llan

daf

Vis

ual C

IS, H

elp

Poin

t and

Aud

ioSh

elte

r on

Pla

tfor

m 1.

C

anop

y on

Pla

tfor

m 2

.

Llan

danw

gV

isua

l CIS

Shel

ter

on P

latf

orm

1B

arm

outh

Llan

decw

ynV

isua

l CIS

Shel

ter

on P

latf

orm

1Ta

lsar

nau

or P

enrh

ynde

udra

eth

Llan

deilo

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2Ll

anga

dog

Llan

dove

ryV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2.

Llan

drin

dod

Vis

ual C

ISW

aitin

g ro

om o

n

Pla

tfor

m 1.

Wai

ting

shel

ter

on P

latf

orm

2

Llan

dudn

oV

isua

l CIS

and

Hel

p Po

int

Wai

ting

room

in

stat

ion

conc

ours

e

Llan

dudn

o Ju

ncti

onV

isua

l CIS

, Hel

p Po

int a

nd A

udio

Wai

ting

room

in

stat

ion

conc

ours

e.

Can

opie

s on

pla

tfor

ms

Llan

dybi

eV

isua

l CIS

Shel

ter

on P

latf

orm

1

Llan

elli

Vis

ual C

IS, H

elp

Poin

t and

Aud

ioC

anop

y on

Pla

tfor

m 1.

W

aitin

g ro

om o

n P

latf

orm

2.

Pem

brey

& B

urry

Por

t or

Gow

erto

n


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Llan

fair

fech

an2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oP

latf

orm

1 (t

o H

olyh

ead)

is a

cces

ible

from

the

car

park

. Pla

tfor

m 2

(t

o C

hest

er) i

s ac

cess

ible

via

foot

path

from

the

tow

n ce

ntre

.

Llan

fair

pwll

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Acc

ess

to P

latf

orm

1 (t

o C

hest

er) i

s a

roug

hly

surf

aced

pat

h fr

om th

e ca

r pa

rk; e

ntra

nce

and

the

gate

han

dle

is to

o hi

gh fo

r a

whe

elch

air

user

. A

cces

s to

Pla

tfor

m 2

(to

Hol

yhea

d) is

via

a

foot

brid

ge.

Llan

gado

g1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Par

king

is a

vaila

ble

at th

is s

tatio

n.

Llan

gam

mar

ch1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

us

ers

due

to a

gat

e w

ith la

tch.

The

car

par

k is

als

o si

tuat

ed o

n a

mod

erat

e sl

ope.

Llan

genn

ech

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Acc

ess

to P

latf

orm

1 (t

o Ll

anel

li) is

via

the

foot

cro

ssin

g an

d cr

ossi

ng g

ates

, whi

ch m

ay c

ause

som

e us

ers

issu

es.

Acc

ess

to

Pla

tfor

m 2

(to

Shre

wsb

ury)

is v

ia a

n ac

cess

ram

p an

d a

gate

. Th

ere

is n

o pa

rkin

g av

aila

ble

at th

is s

tatio

n

Llan

gyn

llo1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er

user

s as

the

plat

form

is a

cces

sed

thro

ugh

a fa

rmya

rd (n

o ac

cess

ag

reem

ent)

and

via

a c

attle

gri

d cr

ossi

ng. T

here

is n

o pa

rkin

g av

aila

ble

at th

is s

tatio

n.

Llan

har

an2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le. C

ar p

ark

avai

labl

e.

Llan

hill

eth

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. P

arki

ng is

ava

ilabl

e at

this

sta

tion.

Llan

ish

en2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

Stee

p ac

cess

via

the

car

park

to P

latf

orm

1 (t

o R

hym

ney)

but

it

has

been

ass

esse

d th

at w

heel

chai

r us

ers

can

reac

h th

e pl

atfo

rm

unai

ded.

No

whe

elch

air

acce

ss to

Pla

tfor

m 2

(to

Car

diff)

due

to

a ve

ry s

teep

ram

p an

d a

busy

roa

d. T

he p

avem

ent l

eadi

ng to

the

plat

form

is n

arro

w w

ith b

usy

traff

ic.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Llan

fair

fech

anV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Ban

gor

Llan

fair

pwll

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2B

ango

r

Llan

gado

gV

isua

l CIS

Shel

ter

on P

latf

orm

1

Llan

gam

mar

chV

isua

l CIS

Shel

ter

on P

latf

orm

1G

arth

Llan

genn

ech

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2A

‘Har

ring

ton

Hum

p’ is

ava

ilabl

e on

bot

h pl

atfo

rms.

The

nea

rest

ac

cess

ible

sta

tion

is P

onta

rddu

lais

Llan

gyn

lloV

isua

l CIS

Shel

ter

on P

latf

orm

1A

‘Har

ring

ton

Hum

p’ is

loca

ted

on th

e pl

atfo

rm.

The

near

est

acce

ssib

le s

tatio

n is

Kni

ghto

n

Llan

har

anV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Llan

hill

eth

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

Llan

ish

enV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Hea

th L

ow L

evel


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Llan

rwst

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

as

the

ram

p (w

ith m

oder

ate

grad

ient

) fro

m th

e ro

ad is

ver

y lo

ng

and

has

no la

ndin

gs o

r ha

ndra

ils.

The

ram

p al

so h

as r

ainw

ater

gul

lies

ever

y 20

met

res.

Cus

tom

ers

shou

ld a

lso

note

that

ther

e ar

e ra

inw

ater

gul

lies

at th

e ba

ck o

f the

pl

atfo

rm. N

o ca

r pa

rk a

vaila

ble.

Llan

sam

let

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

s ar

e ac

cess

ible

. A r

oadb

ridg

e co

nnec

ts b

oth

plat

form

s. C

ar p

ark

avai

labl

e.

Llan

twit

Maj

or2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oP

latf

orm

1 (t

o B

arry

and

Car

diff)

is a

cces

sibl

e vi

a Ll

anm

aes

Road

. P

latf

orm

2 (t

o Br

idge

nd) i

s ac

cess

ible

from

the

stat

ion

car

park

. A

fo

otbr

idge

con

nect

s bo

th p

latf

orm

s.

Llan

wrd

a1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er

user

s as

the

surf

ace

of th

e ar

ea le

adin

g to

the

entr

ance

is u

neve

n.

Mos

t of t

he r

oad

from

the

A40

to th

e st

atio

n do

es n

ot h

ave

any

pave

men

ts.

Ther

e is

no

park

ing

avai

labl

e at

this

sta

tion.

Llan

wrt

yd2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

Pla

tfor

m 1

(to

Shre

wsb

ury)

is a

cces

ible

from

the

stat

ion

car

park

an

d a

shal

low

ker

b. A

cces

s to

Pla

tfor

m 2

(to

Swan

sea)

is o

nly

acce

ssib

le v

ia a

n un

cont

rolle

d fo

ot-c

ross

ing

and

a st

eep

ram

p fr

om th

e en

d of

the

plat

form

.

Llw

yngw

ril

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e.

Llw

ynyp

ia1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs

due

to a

ste

ep a

cces

s ra

mp.

Car

par

k av

aila

ble.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Llan

rwst

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2B

etw

s y

Coe

d

Llan

sam

let

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2

Llan

twit

Maj

orV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Brid

gend

or

Rho

ose

Llan

wrd

aV

isua

l CIS

Shel

ter

on P

latf

orm

1Ll

anga

dog

Llan

wrt

ydV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Gar

th

Llw

yngw

ril

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Llw

ynyp

iaV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1To

n Pe

ntre

or

Din

as R

hond

da


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Ludl

ow2

Age

ncy.

Ass

ista

nce

prov

ided

by

Con

-du

ctor

on

the

trai

n.In

duct

ion

loop

.Lo

w le

vel c

ount

er

Pla

tfor

m 1

(to

Shre

wsb

ury)

is a

cces

sibl

e fr

om th

e st

atio

n ca

r pa

rk.

Pla

tfor

m 2

(to

Her

efor

d) is

acc

esse

d vi

a a

foot

brid

ge o

r a

long

st

eep

foot

path

from

the

stat

ion

fore

cour

t to

the

path

at t

he m

outh

of

the

tunn

el. O

n th

e ot

her

side

of t

he tu

nnel

mou

th is

a c

ompl

iant

ra

mpe

d pa

th le

adin

g to

the

plat

form

whi

ch a

lso

conn

ects

with

the

tow

n. T

his

path

is n

ot p

art o

f the

sta

tion.

Lydn

ey2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le. C

ar p

ark

avai

labl

e. P

latf

orm

1 (t

o C

ardi

ff) is

acc

essi

ble

via

the

leve

l cro

ssin

g. P

latf

orm

2 (t

o G

louc

este

r) is

acc

essi

ble

via

the

stat

ion

car

park

.

Mac

hyn

lleth

2B

ooki

ng o

ffice

. Ass

ista

nce

pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.

Indu

ctio

n lo

op in

th

e bo

okin

g

offic

e an

d

wai

ting

area

. Low

le

vel c

ount

er

The

plat

form

s ar

e ac

cess

ible

. Car

par

k av

aila

ble.

A li

ft a

nd

foot

brid

ge c

onne

cts

both

pla

tfor

ms.

Mae

steg

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e -

a vo

uche

r is

re

quire

d fr

om th

e cu

stom

er in

form

atio

n de

sk in

the

stor

e. T

he

stat

ion

Car

Par

k ha

s a

kerb

and

ram

p to

the

plat

form

Mae

steg

(Ew

enny

Rd)

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

du

e to

a lo

ng, s

teep

acc

ess

ram

p. N

o ca

r pa

rk a

vaila

ble.

Man

orbi

er1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

No

car

park

ava

ilabl

e.

Mer

thyr

Tyd

fil1

Boo

king

offi

ce. A

ssis

tanc

e

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op.L

ow

leve

l cou

nter

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e.

Mer

thyr

Val

e2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le. A

roa

d br

idge

co

nnec

ts b

oth

plat

form

s. N

o ca

r pa

rk a

vaila

ble.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Ludl

owV

isua

l CIS

and

Aud

ioSh

elte

r on

Pla

tfor

m 1

and

2Le

omin

ster

Lydn

eyV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Mac

hyn

lleth

Vis

ual C

IS, H

elp

Poin

t and

Aud

io

Shel

ter

on P

latf

orm

1 an

d w

aitin

g

room

/ c

anop

y on

P

latf

orm

2

Mae

steg

Vis

ual C

IS

Shel

ter

on P

latf

orm

1To

ndu

or G

arth

Mae

steg

(Ew

enny

Rd)

Vis

ual C

IS

Shel

ter

on P

latf

orm

1To

ndu

or G

arth

Man

orbi

erV

isua

l CIS

Sh

elte

r on

Pla

tfor

m 1

Mer

thyr

Tyd

filV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1

Mer

thyr

Val

eV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Milf

ord

Hav

en1

Age

ncy.

Ass

ista

nce

prov

ided

by

Con

-du

ctor

on

the

trai

n.

Indu

ctio

n lo

op.

Non

-com

plia

nt

coun

ter

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e.

Min

fford

d1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs

as th

e ac

cess

pat

h is

ste

ep in

pla

ces.

No

car

park

ava

ilabl

e.

Mor

fa M

awdd

ach

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e.

Mou

ntai

n A

sh2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oA

foot

brid

ge w

ith r

amps

con

nect

s bo

th p

latf

orm

s. C

ar p

ark

avai

labl

e.

Nan

twic

h2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le. A

cces

s be

twee

n th

e

plat

form

s is

via

the

leve

l cro

ssin

g or

foot

brid

ge. C

ar p

ark

avai

labl

e.

Nar

bert

h1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

How

ever

, ple

ase

be a

war

e th

e st

atio

n is

1 m

ile fr

om th

e to

wn

cent

re a

long

a c

ount

ry r

oad

with

no

pave

men

t. Se

t dow

n an

d pi

ck u

p fr

om th

e st

atio

n is

pos

sibl

e.

Nea

th2

Boo

king

offi

ce. A

ssis

tanc

e

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op. L

ow

leve

l cou

nter

Pla

tfor

m 1

(to

Swan

sea)

is a

cces

sibl

e fr

om th

e M

illan

d Rd

car

par

k.

Pla

tfor

m 2

(to

Car

diff)

is a

cces

sibl

e fr

om th

e st

atio

n ca

r pa

rk.

Acc

ess

betw

een

the

plat

form

s is

via

a fo

otbr

idge

or

lift o

pera

ted

by N

eath

Por

t Tal

bot C

ount

y B

orou

gh C

ounc

il.

Nes

ton

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

s ar

e ac

cess

ible

alth

ough

a s

ubw

ay w

ith s

teps

co

nnec

ts b

oth

plat

form

s. A

n al

tern

ativ

e ro

ute

be

twee

n th

e pl

atfo

rms

is p

ossi

ble

via

Rab

y Ro

ad a

nd L

adie

s W

alk.

C

ar p

ark

avai

labl

e.

New

brid

ge1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble.

New

port

4B

ooki

ng o

ffice

. Ass

ista

nce

pr

ovid

ed b

y pl

atfo

rm s

taff

or th

e C

ondu

ctor

on

the

trai

n.

Indu

ctio

n lo

op.

Low

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. Lift

s co

nnec

t all

pl

atfo

rms

via

a fo

otbr

idge

. Car

par

k av

aila

ble.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Milf

ord

Hav

enV

isua

l CIS

Shel

ter

on P

latf

orm

1

Min

fford

dV

isua

l CIS

Shel

ter

on P

latf

orm

1Pe

nrhy

ndeu

drae

th

Mor

fa M

awdd

ach

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Mou

ntai

n A

shV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Nan

twic

hV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Nar

bert

hV

isua

l CIS

Shel

ter

and

cano

py o

n P

latf

orm

1

Nea

thV

isua

l CIS

and

Aud

io

Wai

ting

room

on

P

latf

orm

1 an

d 2.

C

anop

ies

on b

oth

plat

form

s.

Nes

ton

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2C

hest

er

New

brid

geV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1

New

port

Vis

ual C

IS a

nd A

udio

Wai

ting

room

on

Pla

tfor

m

1, 2/

3 an

d sh

elte

r on

P

latf

orm

4


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

New

tow

n2

Age

ncy.

Ass

ista

nce

prov

ided

by

Con

-du

ctor

on

the

trai

n.

Indu

ctio

n lo

op.

No

com

plia

nt

coun

ter

Pla

tfor

m 1

(to

Shre

wsb

ury)

is a

cess

ible

via

a r

amp

from

the

stat

ion

car

park

. Th

e ca

mbe

r on

the

path

way

lead

ing

to P

latf

orm

2 (t

o M

achy

nlle

th) i

s co

nsid

ered

exc

essi

ve a

nd h

azar

dous

.

Nin

ian

Par

k2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs.

Acc

ess

to b

oth

plat

form

s is

via

ste

ep r

amps

or

stai

rs.

No

car

park

av

aila

ble.

Nor

th L

lanr

wst

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

foot

cro

ssin

g is

the

only

mea

ns o

f acc

ess

to P

latf

orm

2 (t

o B

laen

au F

fest

inio

g).

Car

par

k av

aila

ble.

Pan

tyff

ynno

n1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble.

Pem

brey

& B

urr

y P

ort

2A

genc

y. A

ssis

tanc

e pr

ovid

ed b

y C

on-

duct

or o

n th

e tr

ain.

Indu

ctio

n Lo

op.

Low

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. A fo

otbr

idge

with

ram

ps c

onne

cts

both

pla

tfor

ms.

Car

par

k av

aila

ble.

Pem

brok

e1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble.

Pem

brok

e D

ock

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e.

Pen

ally

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e.

Pen

arth

1B

ooki

ng O

ffice

. Ass

ista

nce

pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.In

duct

ion

Loop

. Lo

w le

vel c

ount

erTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble.

Pen

coed

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

s ar

e ac

cess

ible

. Acc

ess

betw

een

the

pl

atfo

rms

is v

ia th

e le

vel c

ross

ing.

No

park

ing

avai

labl

e at

this

st

atio

n.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

New

tow

nV

isua

l CIS

and

Aud

ioSh

elte

r on

Pla

tfor

m 1

and

2C

aers

ws

Nin

ian

Par

kV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Car

diff

Cen

tral

Nor

th L

lanr

wst

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2A

‘Har

ring

ton

Hum

p’ is

loca

ted

on b

oth

plat

form

s. T

he n

eare

st

acce

ssib

le s

tatio

n is

Dol

wyd

dela

n

Pan

tyff

ynno

nV

isua

l CIS

Can

opy

only

Pem

brey

& B

urr

y P

ort

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2

Pem

brok

eV

isua

l CIS

Shel

ter

on P

latf

orm

1A

‘Har

ring

ton

Hum

p’ is

loca

ted

on th

e pl

atfo

rm.

Pem

brok

e D

ock

Vis

ual C

ISC

anop

y on

Pla

tfor

m 1

A ‘H

arri

ngto

n H

ump’

is lo

cate

d on

the

plat

form

.

Pen

ally

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Pen

arth

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

Pen

coed

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Pen

gam

2A

genc

y. A

ssis

tanc

e pr

ovid

ed b

y C

on-

duct

or o

n th

e tr

ain.

Indu

ctio

n Lo

op.

Low

leve

l cou

nter

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er

user

s.

Pla

tfor

m 1

(to

Car

diff)

is a

cces

sed

via

a sh

ort r

amp

with

a

mod

erat

e gr

adie

nt.

Pla

tfor

m 2

(to

Rhy

mne

y) is

ace

ssed

via

a

long

, rou

ghly

-sur

face

d lo

ng r

amp.

A fo

otbr

idge

con

nect

s bo

th

plat

form

s. C

ar p

ark

avai

labl

e.

Pen

hel

ig1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

onl

y ac

cess

ible

via

two

long

flig

hts

of s

teps

. No

park

ing

avai

labl

e at

this

sta

tion.

Pen

mae

nmaw

r2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oA

cces

s to

Pla

tfor

m 1

(to

Che

ster

) is

via

a fo

otbr

idge

. Acc

ess

is

poss

ible

to P

latf

orm

2 (t

o H

olyh

ead)

from

Sta

tion

Road

Eas

t ho

wev

er th

e ro

ad is

on

a hi

ll.

No

park

ing

avai

labl

e at

this

sta

tion.

Pen

rhiw

ceib

er1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

No

park

ing

avai

labl

e at

this

sta

tion.

Se

ttin

g do

wn

and

pick

ing

up is

at t

he b

otto

m o

f a s

teep

hill

with

re

stri

cted

par

king

.

Pen

rhyn

deud

raet

h1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble.

Pen

sarn

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

as

acc

ess

to th

e pl

atfo

rm fr

om th

e ca

r pa

rk is

via

a m

oder

ate

ram

p an

d a

gate

.

Pen

treb

ach

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. T

he L

ocal

Cou

ncil

has

inst

alle

d a

com

plia

nt r

amp

adja

cent

to th

e pl

atfo

rm to

pro

vide

ac

cess

from

the

road

for

pass

enge

rs w

ith r

educ

ed m

obili

ty. N

o pa

rkin

g av

aila

ble

at th

is s

tatio

n.

Pen

y B

ont

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. H

owev

er a

cces

s is

via

an

unco

ntro

lled

foot

-cro

ssin

g ac

ross

the

railw

ay tr

ack.

Car

par

k av

aila

ble.

Pen

ych

ain

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. H

owev

er, t

he s

tatio

n is

alo

ng a

nar

row

ro

ad w

ith n

o su

itabl

e se

t dow

n or

pic

k up

poi

nt.

No

park

ing

avai

labl

e at

this

sta

tion.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Pen

gam

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

and

2B

argo

ed

Pen

hel

igV

isua

l CIS

Shel

ter

on P

latf

orm

1A

berd

ovey

or

Mac

hynl

leth

Pen

mae

nmaw

rV

isua

l CIS

Shel

ter

on P

latf

orm

1.

Can

opy

on P

latf

orm

2A

‘Har

ring

ton

Hum

p’ is

loca

ted

on b

oth

plat

form

s. T

he n

eare

st

acce

ssib

le s

tatio

ns a

re B

ango

r or

Lla

ndud

no J

unct

ion

Pen

rhiw

ceib

erV

isua

l CIS

Shel

ter

on P

latf

orm

1

Pen

rhyn

deud

raet

hV

isua

l CIS

Shel

ter

on P

latf

orm

1

Pen

sarn

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Bar

mou

th

Pen

treb

ach

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

Pen

y B

ont

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Llan

drin

dod

Pen

ych

ain

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Cri

ccie

th


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Pen

yffor

dd2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

. A

cces

s is

impe

ded

by n

on-c

ompl

iant

gat

e at

ent

ranc

e to

the

stat

ion.

Mud

, lea

ves

and

wat

er a

ccum

ulat

e on

the

cros

sing

. Car

pa

rk a

vaila

ble.

Pon

tard

dula

is1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e. H

owev

er, t

he

plat

form

sur

face

is r

ough

and

une

ven

in p

lace

s T

he w

aitin

g sh

elte

r is

als

o sl

ight

ly r

aise

d ab

ove

the

surf

ace

of th

e pl

atfo

rm.

A

‘Har

ring

ton

Hum

p’ is

loca

ted

on th

e pl

atfo

rm.

Pon

tlott

yn1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

A lo

wer

ed k

erb

has

been

pro

vide

d to

al

low

acc

ess

betw

een

the

stat

ion

car

park

and

the

plat

form

.

Pon

tycl

un

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

s ar

e ac

cess

ible

. Car

par

k av

aila

ble.

Acc

ess

betw

een

both

pla

tfor

ms

is v

ia a

foot

brid

ge o

r de

tour

via

Cow

brid

ge R

d.

Dro

p off

/ S

et d

own

poss

ible

to P

latf

orm

2 (t

o Sw

anse

a) a

t Sta

tion

Terr

ace.

Pon

t y P

ant

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

. A

cces

s is

impe

ded

by a

non

-com

plia

nt g

ate

in a

dditi

on to

loos

e st

ones

in th

e su

rfac

e of

the

set d

own

and

pick

up

area

. No

park

ing

avai

labl

e at

this

sta

tion.

Pon

typo

ol &

New

Inn

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er

user

s. A

cces

s to

bot

h pl

atfo

rms

is v

ia a

flig

ht o

f 24

step

s fr

om th

e su

bway

. C

ar p

arki

ng is

ava

ilabl

e at

this

sta

tion.

Pon

typr

idd

3B

ooki

ng O

ffice

. Ass

ista

nce

pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.In

duct

ion

loop

.Lo

w le

vel c

ount

erTh

e pl

atfo

rms

are

acce

ssib

le v

ia li

fts

and

a fo

otbr

idge

from

the

mai

n fr

ont e

ntra

nce

on B

road

way

. Car

par

k av

aila

ble.

Por

t Tal

bot P

arkw

ay2

Boo

king

Offi

ce. A

ssis

tanc

e

prov

ided

by

Pla

tfor

m S

taff

or th

e C

ondu

ctor

on

the

trai

n.

Indu

ctio

n lo

op.

Low

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

via

lift

s an

d a

foot

brid

ge fr

om th

e m

ain

fron

t ent

ranc

e an

d re

ar c

ar p

ark.

Par

king

is a

vaila

ble

at th

is

stat

ion.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Pen

yffor

ddV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Che

ster

Pon

tard

dula

isV

isua

l CIS

Shel

ter

on P

latf

orm

1

Pon

tlott

ynV

isua

l CIS

Shel

ter

on P

latf

orm

1

Pon

tycl

un

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Llan

hara

n or

Car

diff

Cen

tral

Pon

t y P

ant

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Dol

wyd

dela

n

Pon

typo

ol &

New

Inn

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2N

ewpo

rt

Pon

typr

idd

Vis

ual C

IS a

nd H

elp

Poin

tW

aitin

g ro

om a

nd c

anop

y on

Pla

tfor

m 1.

She

lter

on

Pla

tfor

m 2

Por

t Tal

bot P

arkw

ayV

isua

l CIS

, Hel

p Po

int a

nd A

udio

Wai

ting

room

on

Pla

tfor

m

1 and

2


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Por

th2

Boo

king

Offi

ce. A

ssis

tanc

e

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op.

Low

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. A r

ampe

d fo

otbr

idge

co

nnec

ts b

oth

plat

form

s. C

ar p

ark

avai

labl

e.

Por

thm

adog

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

s ar

e ac

cess

ible

via

the

Leve

l Cro

ssin

g. C

ar p

ark

avai

labl

e.

Pre

es2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le.

Acc

ess

betw

een

the

plat

form

s is

via

th

e le

vel c

ross

ing.

No

park

ing

avai

labl

e at

this

sta

tion.

Pre

stat

yn2

Boo

king

Offi

ce. A

ssis

tanc

e

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op.

Low

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. A r

ampe

d fo

otbr

idge

and

a li

ft

conn

ects

bot

h pl

atfo

rms.

Car

par

k av

aila

ble.

Pw

llhel

i1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le. C

ar p

ark

avai

labl

e.

Pye

Cor

ner

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e.

Pyl

e2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

The

plat

form

s ar

e ac

cess

ible

. Ple

ase

note

that

the

entr

ance

to

Pla

tfor

m 1

(to

Car

diff)

has

une

ven

grou

nd le

adin

g to

it fr

om th

e ca

r pa

rk a

nd fo

otpa

th s

urfa

ces

are

unev

en.

Acc

ess

to P

latf

orm

2

(to

Swan

sea)

is v

ia th

e ca

r pa

rk o

n Br

yn y

r O

rsaf

. A r

ampe

d fo

otbr

idge

con

nect

s bo

th p

latf

orm

s.

Qu

aker

s Ya

rd1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs.

Pla

tfor

m is

acc

esse

d vi

a a

long

, ste

ep p

ath

with

a c

ambe

r an

d a

non-

com

plia

nt g

ate.

No

park

ing

avai

labl

e.

Rad

yr3

Boo

king

Offi

ce. A

ssis

tanc

e

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op. L

ow

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. Acc

ess

to a

ll pl

atfo

rms

is v

ia li

fts

and

a fo

otbr

idge

. C

ar p

ark

avai

labl

e.

Rh

iwbi

na

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

user

s as

the

plat

form

is

acce

ssed

via

a s

hort

, ste

ep r

amp

at th

e en

d of

the

plat

form

. N

o ca

r pa

rk a

vaila

ble.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Por

thV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Por

thm

adog

Vis

ual C

ISC

anop

y on

Pla

tfor

m 1.

Sh

elte

r on

Pla

tfor

m 2

.

Pre

esV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

A ‘H

arri

ngto

n H

ump’

is lo

cate

d on

bot

h pl

atfo

rms.

Pre

stat

ynV

isua

l CIS

and

Hel

p Po

int

Can

opy

on P

latf

orm

1 an

d 2.

Wai

ting

area

in th

e bo

okin

g ha

ll.

Pw

llhel

iV

isua

l CIS

Can

opie

d ar

ea a

t en

tran

ce to

sta

tion

and

Pla

tfor

m

Pye

Cor

ner

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

Pyl

eV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Qu

aker

s Ya

rdV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1A

berc

ynon

Rad

yrV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1, 2

an

d 3

Rh

iwbi

na

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Whi

tchu

rch


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Rh

oose

Car

diff

In

tern

atio

nal

Air

port

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

s ar

e ac

cess

ible

. Acc

ess

to P

latf

orm

1

(to

Car

diff)

from

the

stat

ion

car

park

is v

ia th

e le

vel c

ross

ing.

Rh

osne

igr

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

as

the

acce

ss p

aths

are

ste

ep a

nd p

oorl

y su

rfac

ed. T

he g

ates

to

the

plat

form

s op

en o

utw

ards

, cau

sing

diff

icul

ty fo

r us

ers.

The

re

are

no a

cces

sibl

e ro

utes

bet

wee

n th

e pl

atfo

rms.

No

park

ing

avai

labl

e.

Rhy

l2

Boo

king

Offi

ce. A

ssis

tanc

e

prov

ided

by

Pla

tfor

m S

taff

or th

e C

ondu

ctor

on

the

trai

n.

Indu

ctio

n lo

op. L

ow

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. The

pla

tfor

ms

are

co

nnec

ted

via

lifts

and

a fo

otbr

idge

. C

ar p

ark

avai

labl

e.

Rhy

mne

y1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble.

Ris

ca &

Pon

tym

iste

r2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

The

plat

form

s ar

e ac

cess

ible

. P

latf

orm

1 (t

o Eb

bw V

ale)

is

acce

ssib

le fr

om th

e ca

r pa

rk. A

cces

s to

Pla

tfor

m 2

(to

Car

diff)

is

via

Mill

Str

eet,

how

ever

this

invo

lves

a lo

ng d

etou

r. Th

ere

is n

o se

t do

wn

and

pick

up

poin

t for

Pla

tfor

m 2

.

Rog

erst

one

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e.

Rom

an B

ridg

e1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

us

ers

due

to im

ited

set d

own

and

pick

up

poin

t. T

he g

ate

to th

e pl

atfo

rm is

hea

vy a

nd n

on-c

ompl

iant

.

Ru

abon

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Ace

ss to

Pla

tfor

m 1

(to

Che

ster

) is

only

acc

essi

ble

via

a fo

otbr

idge

w

ith 5

2 st

eps.

Pla

tfor

m 2

(to

Shre

wsb

ury)

is a

cces

sibl

e fr

om th

e st

atio

n ca

r pa

rk.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Rh

oose

Car

diff

In

tern

atio

nal

Air

port

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

and

2

Rh

osne

igr

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2A

‘Har

ring

ton

Hum

p’ is

loca

ted

on b

oth

plat

form

s T

he n

eare

st

acce

ssib

le s

tatio

n is

Hol

yhea

d

Rhy

lV

isua

l CIS

, Hel

p Po

int a

nd A

udio

Can

opie

s on

Pla

tfor

m 1

and

2. W

aitin

g ro

om o

n P

latf

orm

2.

Rhy

mne

yV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1

Ris

ca &

Pon

tym

iste

rV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Rog

erst

one

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

Rom

an B

ridg

eV

isua

l CIS

Shel

ter

on P

latf

orm

1B

laen

au F

fest

inio

g

Ru

abon

Vis

ual C

IS a

nd A

udio

Shel

ter

on P

latf

orm

1 an

d 2

Chi

rk


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Ru

ncor

n E

ast

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

as

acc

ess

to P

latf

orm

1 (t

o C

hest

er) i

s vi

a a

ram

p w

ith a

ste

ep

grad

ient

. A

cces

s to

Pla

tfor

m 2

(to

Man

ches

ter)

is v

ia a

ram

p w

ith a

ste

ep g

radi

ent.

An

over

brid

ge c

onne

cts

both

pla

tfor

ms.

P

arki

ng is

ava

ilabl

e at

this

sta

tion.

Sarn

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

as

the

acce

ss r

amp

is s

teep

. Car

par

k av

aila

ble.

Sau

nder

sfoo

t1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

as

the

ram

p fr

om th

e ca

r pa

rk is

ste

ep.

The

appr

oach

roa

d is

not

su

itabl

e fo

r us

e by

whe

elch

air

user

s or

per

sons

with

red

uced

m

obili

ty a

s th

e su

rfac

e is

une

ven

and

poth

oled

. N

o ca

r pa

rk

avai

labl

e.

Seve

rn T

unn

el J

unc

tion

4A

genc

y. A

ssis

tanc

e pr

ovid

ed b

y C

on-

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op.

The

plat

form

s ar

e ac

cess

ible

. Acc

ess

to a

ll pl

atfo

rms

via

a r

ampe

d fo

otbr

idge

. C

ar p

ark

avai

labl

e.

Shot

ton

(P

latf

orm

s 1 a

nd 2

for

the

Nor

th W

ales

Coa

st a

nd

Ch

este

r)

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

acce

ss to

Pla

tfor

m 1

(to

Che

ster

) is

not s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

. Acc

ess

to P

latf

orm

2 (t

o H

olyh

ead)

is v

ia

the

smal

l car

par

k at

the

end

of A

lexa

ndra

Str

eet.

Shot

ton

(Pla

tfor

ms

3 an

d 4

for

Bid

ston

an

d W

rexh

am)

2B

ooki

ng O

ffice

. Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op.

Low

leve

l cou

nter

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er

user

s. S

teep

pat

hs to

pla

tfor

ms

from

Che

ster

Roa

d W

est.

Car

par

k av

aila

ble.

Shre

wsb

ury

5B

ooki

ng O

ffice

. Ass

ista

nce

prov

ided

by

Pla

tfor

m S

taff

or th

e C

ondu

ctor

on

the

trai

n.

Indu

ctio

n lo

op. L

ow

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. Lift

s co

nnec

t all

plat

form

s. C

ar p

ark

avai

labl

e.

Skew

en2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le. A

roa

dbri

dge

conn

ects

bot

h pl

at-

form

s. C

ar p

ark

avai

labl

e.

Suga

r Lo

af1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs.

Pla

tfor

m is

acc

esse

d vi

a fli

ght o

f 24

step

s al

ong

a gr

ass

lane

. N

o pa

rkin

g av

aila

ble

at th

is s

tatio

n.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Ru

ncor

n E

ast

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2W

arri

ngto

n B

ank

Qua

y or

Run

corn

Sarn

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Tond

u

Sau

nder

sfoo

tV

isua

l CIS

Shel

ter

on P

latf

orm

1N

arbe

rth

Seve

rn T

unn

el J

unc

tion

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1,

2,

3 an

d 4

Shot

ton

(P

latf

orm

s 1 a

nd 2

for

the

Nor

th W

ales

Coa

st a

nd

Ch

este

r)

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2C

hest

er

Shot

ton

(Pla

tfor

ms

3 an

d 4

for

Bid

ston

an

d W

rexh

am)

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 3

an

d 4

Che

ster

Shre

wsb

ury

Vis

ual C

IS, H

elp

Poin

t and

Aud

ioW

aitin

g ro

oms

on a

ll pl

atfo

rms

Skew

enV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Suga

r Lo

afV

isua

l CIS

Shel

ter

on P

latf

orm

1Ll

ando

very


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Swan

sea

4B

ooki

ng O

ffice

. Ass

ista

nce

prov

ided

by

Pla

tfor

m S

taff

or C

ondu

ctor

on

the

trai

n.

Indu

ctio

n lo

op. L

ow

leve

l cou

nter

The

plat

form

s ar

e ac

cess

ible

. Car

par

k av

aila

ble.

Taff

s W

ell

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

s ar

e ac

cess

ible

. A

cces

s to

Pla

tfor

m 2

(to

Pont

yp-

ridd

) is

via

a la

ne o

ff C

ardi

ff Ro

ad.

A fo

otbr

idge

con

nect

s bo

th

plat

form

s. C

ar p

ark

avai

labl

e.

Tals

arn

au1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble.

Taly

bont

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. H

owev

er th

e pa

th fr

om th

e dr

op o

ff ar

ea h

as a

n un

even

sur

face

and

the

car

park

ing

area

is r

ough

and

at

a lo

wer

leve

l tha

n th

e pa

th. R

oad

acce

ss fr

om F

ford

d G

lan-

Mor

is

res

tric

ted.

Tal y

Caf

n1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs

as a

cces

s to

the

stat

ion

is im

pede

d by

a n

on-c

ompl

iant

gat

e an

d re

stri

cted

set

dow

n /

pick

-up

poin

t. N

o ca

r pa

rk a

vaila

ble.

Ten

by2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oA

cces

s to

Pla

tfor

m 1

(to

Pem

brok

e D

ock)

is a

cces

sibl

e fr

om th

e ca

r pa

rk. P

latf

orm

2 (t

o C

arm

arth

en) i

s re

ache

d vi

a a

foot

brid

ge w

ith

step

s or

via

an

unco

ntro

lled

foot

-cro

ssin

g.

Tir-

Ph

il2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le. A

cces

s to

the

sout

hbou

nd C

ardi

ff pl

atfo

rm is

via

a s

teep

pav

emen

t alo

ng th

e A

4049

. C

ar p

ark

avai

labl

e.

Ton

Pen

tre

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. H

owev

er th

ere

is n

o lig

htin

g at

the

entr

ance

or

on p

ath.

No

park

ing

avai

labl

e at

this

sta

tion.

Tond

u1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Swan

sea

Vis

ual C

IS a

nd A

udio

Wai

ting

faci

litie

s on

st

atio

n co

ncou

rse

and

cano

pies

on

all p

latf

orm

s

Taff

s W

ell

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

and

2R

adyr

Tals

arn

auV

isua

l CIS

Shel

ter

on P

latf

orm

1 A

‘Har

ring

ton

Hum

p’ is

loca

ted

on th

e pl

atfo

rm.

Taly

bont

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Tal y

Caf

nV

isua

l CIS

Shel

ter

on P

latf

orm

1A

‘Har

ring

ton

Hum

p’ is

loca

ted

on th

e pl

atfo

rm.

The

near

est

acce

ssib

le s

tatio

n is

Lla

ndud

no J

unct

ion

Ten

byV

isua

l CIS

Can

opy

on P

latf

orm

1.

Shel

ter

on P

latf

orm

2.

Pena

lly

Tir-

Ph

ilV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1

Ton

Pen

tre

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

Tond

uV

isua

l CIS

Shel

ter

on P

latf

orm

1


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Tonf

anau

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

. A

cces

s to

the

plat

form

is a

cros

s a

gate

d fo

ot c

ross

ing

and

up a

m

oder

atel

y st

eep

ram

p. N

o pa

rkin

g av

aila

ble.

Tony

pand

y1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs.

The

plat

form

is a

cces

sed

via

long

, ste

ep r

amps

(on

third

par

ty

land

) or

via

step

s. N

o pa

rkin

g av

aila

ble.

Treff

ores

t2

Boo

king

Offi

ce. A

ssis

tanc

e pr

ovid

ed

by C

ondu

ctor

on

the

trai

n.In

duct

ion

loop

. Low

le

vel c

ount

er

Pla

tfor

m 1

(to

Car

diff)

is n

ot a

cces

sibl

e to

whe

elch

air

or m

obili

ty

scoo

ter

user

s. T

his

is d

ue to

a s

teep

ram

p an

d a

long

det

our

from

th

e st

atio

n ca

r pa

rk o

n P

latf

orm

2 (t

o Po

ntyp

ridd

) to

the

tow

n.

Treff

ores

t Est

ate

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

. Th

e is

land

pla

tfor

m is

onl

y ac

cess

ible

via

29

step

s. N

o pa

rkin

g av

aila

ble

at th

is s

tatio

n.

Treh

afod

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

user

s.

The

plat

form

s ar

e se

rved

by

a su

bway

, ste

ps a

nd b

y a

very

ste

ep r

amp

(not

in le

ase)

to

Pla

tfor

m 2

(to

Pont

ypri

dd).

Car

par

k av

aila

ble.

Treh

erbe

rt1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rm is

acc

essi

ble.

Car

par

k av

aila

ble.

Treo

rchy

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e.

Troe

dyrh

iw1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs.

The

plat

form

is a

cces

sed

via

a lo

ng, s

teep

ram

p. N

o pa

rkin

g av

aila

ble

at th

is s

tatio

n.

Ty C

roes

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Pla

tfor

m 1

(to

Ban

gor)

is a

cces

sibl

e fo

r w

heel

chai

r an

d m

obili

ty

scoo

ter

user

s. T

he p

ath

and

ram

p ha

s a

mod

erat

e gr

adie

nt.

Acc

ess

to P

latf

orm

2 (t

o H

olyh

ead)

is th

roug

h a

woo

den

gate

and

a

mod

erat

e ra

mp

up th

e en

d of

the

plat

form

, whi

ch is

not

sui

tabl

e fo

r w

heel

chai

r us

ers.

The

pat

h al

so h

as a

slig

ht c

ambe

r. N

o pa

rkin

g av

aila

ble

at th

is s

tatio

n.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Tonf

anau

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Bar

mou

th o

r A

berd

ovey

Tony

pand

yV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1D

inas

Rho

ndda

or

Port

h

Treff

ores

tV

isua

l CIS

, Hel

p Po

int a

nd A

udio

Shel

ter

on P

latf

orm

1 an

d 2

Pont

ypri

dd

Treff

ores

t Est

ate

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

and

2Po

ntyp

ridd

Treh

afod

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

and

2Po

rth

or P

onty

prid

d

Treh

erbe

rtV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1

Treo

rchy

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

Troe

dyrh

iwV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1M

erth

yr T

ydfil

Ty C

roes

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2H

olyh

ead


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Ty G

las

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Acc

ess

from

the

indu

stri

al e

stat

e is

via

a fo

otpa

th a

nd a

sha

llow

ra

mp.

Acc

ess

from

Mae

syco

ed R

oad

is v

ia a

mod

erat

ely

stee

p ra

mp

and

a ga

ted

foot

-cro

ssin

g ac

ross

the

railw

ay. N

o pa

rkin

g av

aila

ble.

Tygw

yn1

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs

due

to n

o su

itabl

e se

t dow

n or

pic

k up

poi

nt.

The

plat

form

acc

ess

ram

p is

situ

ated

nex

t to

the

mai

n ro

ad.

No

park

ing

avai

labl

e.

Tyw

yn2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oP

latf

orm

1 (t

o M

achy

nlle

th) i

s ac

cess

ed v

ia a

ram

p w

ith a

mod

erat

e gr

adie

nt o

r st

eps.

Acc

ess

to P

latf

orm

2 (t

o P

wllh

eli)

is v

ia th

e en

tran

ce o

n C

ambr

ian

Road

. Car

par

k av

aila

ble.

Upt

on2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

du

e to

non

com

plia

nt a

cces

s fr

om r

oad.

One

pla

tfor

m h

as s

teep

ra

mpe

d ac

cess

, the

oth

er h

as a

long

sha

llow

ste

pped

acc

ess.

No

park

ing

avai

labl

e at

this

sta

tion.

Valle

y2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

The

plat

form

s ar

e ac

cess

ible

. Acc

ess

to P

latf

orm

1 (t

o C

hest

er) i

s vi

a th

e st

atio

n ca

r pa

rk.

Acc

ess

to P

latf

orm

2 (t

o H

olyh

ead)

is v

ia

the

leve

l cro

ssin

g an

d a

gate

and

ram

p w

ith a

sha

llow

gra

dien

t.

Car

par

k av

aila

ble.

Wau

ngr

on P

ark

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

stat

ion

is n

ot s

uita

ble

for

whe

elch

air

or m

obili

ty s

coot

er u

sers

. B

oth

plat

form

s ar

e ac

cess

ed v

ia s

teep

ram

ps w

ith h

andr

ails

. N

o pa

rkin

g av

aila

ble

at th

is s

tatio

n.

Wel

shpo

ol2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e pl

atfo

rms

are

acce

ssib

le. A

cces

s to

bot

h pl

atfo

rms

is v

ia a

long

br

idge

with

sha

llow

to m

oder

ate

grad

ient

s.

Car

par

k av

aila

ble.

Wem

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

s ar

e ac

cess

ible

. Acc

ess

betw

een

the

pl

atfo

rms

is v

ia th

e le

vel c

ross

ing.

Car

par

k av

aila

ble.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Ty G

las

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Hea

th L

ow L

evel

Tygw

ynV

isua

l CIS

Shel

ter

on P

latf

orm

1Ta

lsar

nau

Tyw

ynV

isua

l CIS

and

Aud

ioSh

elte

r on

Pla

tfor

m 1

and

2B

arm

outh

Upt

onV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Leas

owe

(Mer

seyr

ail)

Valle

yV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

A H

arri

ngto

n H

ump

is a

vaila

ble

on P

latf

orm

1 (t

o B

ango

r)

Wau

ngr

on P

ark

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2

Wel

shpo

olV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Wem

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Wh

itch

urc

h (C

ardi

ff)

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. N

o pa

rkin

g av

aila

ble

at th

is s

tatio

n.

Wh

itch

urc

h (S

hro

psh

ire)

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Pla

tfor

m 2

(to

Shre

wsb

ury)

is o

nly

acce

ssib

le v

ia a

foot

brid

ge w

ith

44 s

teps

. Car

par

k av

aila

ble.

Wh

itla

nd2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

o

Pla

tfor

m 1

(to

Car

mar

then

) is

not s

uita

ble

for

whe

elch

air

or

mob

ility

sco

oter

use

rs d

ue to

an

appr

oach

with

a s

teep

gra

dien

t an

d st

eps.

Pla

tfor

m 2

(to

Pem

brok

e, M

ilfor

d H

aven

& F

ishg

uard

) is

acce

ssed

via

a r

amp

from

Sta

tion

Road

or

the

foot

brid

ge. L

imite

d ca

r pa

rkin

g av

aila

ble.

Wild

mill

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. N

o pa

rkin

g av

aila

ble

at th

is s

tatio

n.

Wre

nbu

ry2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oTh

e st

atio

n is

not

sui

tabl

e fo

r w

heel

chai

r or

mob

ility

sco

oter

use

rs.

Bot

h pl

atfo

rms

are

only

acc

essi

ble

thro

ugh

narr

ow g

ates

. No

park

ing

avai

labl

e at

this

sta

tion.

Wre

xham

Cen

tral

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. C

ar p

ark

avai

labl

e.

Wre

xham

Gen

eral

4B

ooki

ng O

ffice

. Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

Indu

ctio

n lo

op. L

ow

leve

l cou

nter

The

plat

form

is a

cces

sibl

e. A

lift

and

foot

brid

ge c

onne

cts

all

plat

form

s. C

ar p

ark

avai

labl

e.

Ynys

wen

1U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

The

plat

form

is a

cces

sibl

e. T

he a

ppro

ach

to th

e en

tran

ce m

ay

caus

e di

fficu

lty fo

r so

me

user

s. A

cces

s to

the

stat

ion

is o

ff C

rich

ton

Stre

et w

ith o

n st

reet

par

king

.

Yort

on2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.N

oP

latf

orm

1 (t

o C

rew

e) is

acc

esse

d by

two

fligh

ts o

f ste

ps.

Pla

tfor

m

2 (t

o Sh

rew

sbur

y) is

acc

essi

ble

via

the

stat

ion

car

park

. Th

ere

is n

o pa

vem

ent o

n th

e ro

ad c

onne

ctin

g th

e pl

atfo

rms.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Wh

itch

urc

h (C

ardi

ff)

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Wh

itch

urc

h (S

hro

psh

ire)

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

and

2C

rew

e or

Shr

ewsb

ury

Wh

itla

ndV

isua

l CIS

Can

opy

on P

latf

orm

1.

Shel

ter

on P

latf

orm

2C

arm

arth

en

Wild

mill

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Wre

nbu

ryV

isua

l CIS

Shel

ter

on P

latf

orm

1 an

d 2

Cre

we

or S

hrew

sbur

y

Wre

xham

Cen

tral

Vis

ual C

ISC

anop

y on

pla

tfor

m

Wre

xham

Gen

eral

Vis

ual C

IS, H

elp

Poin

t and

Aud

ioC

anop

y on

Pla

tfor

ms

1, 2

and

3. S

helte

r on

P

latf

orm

4

Ynys

wen

Vis

ual C

ISSh

elte

r on

Pla

tfor

m 1

Yort

onV

isua

l CIS

Wai

ting

room

on

Pla

tfor

m

1. Sh

elte

r on

Pla

tfor

m 2

A ‘H

arri

ngto

n H

ump’

is lo

cate

d on

Pla

tfor

m 1.

The

nea

rest

acc

essi

ble

stat

ion

is S

hrew

sbur

y


Stat

ion

Nu

mbe

r of

P

latf

orm

sSt

affin

g an

d

avai

labi

lity

of a

ssis

tanc

eB

ooki

ng

offic

e fa

cilit

ies

Stat

ion

acce

ssib

ility

for

whe

elch

air

and

mob

ility

sco

oter

use

rs, c

ar

park

ing

and

acce

ssib

le s

et-d

own

/ pi

ck-u

p po

ints

.

Ystr

ad M

ynac

h2

Uns

taffe

d. A

ssis

tanc

e pr

ovid

ed b

y C

ondu

ctor

on

the

trai

n.In

duct

ion

loop

.Lo

w le

vel c

ount

er

The

plat

form

s ar

e ac

cess

ible

. A

lift

con

nect

s bo

th

plat

form

s. A

cces

s to

Pla

tfor

m 1

(to

Car

diff)

from

the

stat

ion

car

park

is v

ia th

e lif

t and

foot

brid

ge.

Ystr

ad R

hon

dda

2U

nsta

ffed.

Ass

ista

nce

prov

ided

by

Con

duct

or o

n th

e tr

ain.

No

Pla

tfor

m 1

(to

Pont

ypri

dd) i

s ac

cess

ible

via

a r

amp

from

the

car

park

. P

latf

orm

2 (t

o Tr

eher

bert

) is

not s

uita

ble

for

whe

elch

air

or

mob

ility

sco

oter

use

rs d

ue to

a lo

ng d

etou

r fr

om th

e st

atio

n ca

r pa

rk v

ia a

foot

brid

ge w

ith s

teep

ram

ps a

nd r

estr

icte

d w

idth

at

entr

ance

. C

ar p

ark

avai

labl

e.

Stat

ion

Cu

stom

er In

form

atio

n S

yste

ms

(CIS

)W

aitin

g ro

oms

and

shel

ters

Nea

rest

fully

acc

essi

ble

stat

ion

Ystr

ad M

ynac

hV

isua

l CIS

and

Hel

p Po

int

Shel

ter

on P

latf

orm

1 an

d 2

Ystr

ad R

hon

dda

Vis

ual C

IS a

nd H

elp

Poin

tSh

elte

r on

Pla

tfor

m 1

and

2Tr

eorc

hy


Stat

ion

Faci

litie

s

avai

labl

eM

ale

/ Fe

mal

e To

ilets

Ch

angi

ng

Pla

ces

Toile

tN

atio

nal

Key

Toi

let

(RA

DA

R K

ey)

Bab

y ch

angi

ng

faci

litie

s

Fish

guar

d H

arbo

urIn

the

Ferr

y Te

rmin

alYe

sYe

sYe

sYe

s

Hav

erfo

rdw

est

070

0 -

1330

Mon

day

- Sa

turd

ayYe

sN

oN

oN

o

Car

mar

then

24 h

ours

24 h

ours

No

Yes

No

Llan

elli

060

0 -

1230

Mon

day

to F

rida

y0

700

- 13

30Sa

turd

ay

Yes

No

Yes

Yes

Swan

sea

033

0 -

010

0M

onda

y to

Fri

day

030

0 -

00

30Sa

turd

ay0

700

- 0

00

0Su

nday

Yes

Yes

Yes

Yes

Nea

th0

600

- 2

200

Mon

day

to S

unda

yYe

sN

oYe

sYe

s

Port

Tal

bot P

arkw

ay0

600

- 2

130

Mon

day

to S

unda

yYe

sYe

sYe

sYe

s

Brid

gend

060

0 -

220

0M

onda

y to

Sun

day

Yes

Yes

Yes

Yes

Stat

ion

Faci

litie

s

avai

labl

eM

ale

/ Fe

mal

e To

ilets

Ch

angi

ng

Pla

ces

Toile

tN

atio

nal

Key

Toi

let

(RA

DA

R K

ey)

Bab

y ch

angi

ng

faci

litie

s

Car

diff

Cen

tral

040

0 -

010

0M

onda

y to

Fri

day

040

0 -

00

30Sa

turd

ay0

700

- 0

030

Sund

ay

Yes

No

Yes

Yes

Car

diff

Que

en S

tree

t0

530

- 0

00

0M

onda

y to

Sat

urda

y0

800

- 2

300

Sund

ay

Yes

No

Yes

Yes

Pont

ypri

dd0

550

- 14

35

Mon

day

to F

rida

y 0

820

- 17

05

Satu

rday

Yes

No

Yes

Yes

New

port

043

0 -

010

0

Mon

day

- Fr

iday

043

0 -

00

01

Satu

rday

0

730

- 0

100

Su

nday

Yes

No

Yes

Yes

Seve

rn T

unne

l Jn

063

0 -

1030

M

onda

y to

Fri

day

Yes

No

No

Yes

Cw

mbr

an

063

0 -

180

0

Mon

day

to F

rida

y0

800

to 18

00

Satu

rday

Yes

No

Yes

Yes

Ann

ex 3

: Toi

let f

acili

ties

at s

tatio

ns82 Making rail accessible: Helping older and disabled passengers Making rail accessible: Helping older and disabled passengers 83

Stat

ion

Faci

litie

s

avai

labl

eM

ale

/ Fe

mal

e To

ilets

Ch

angi

ng

Pla

ces

Toile

tN

atio

nal

Key

Toi

let

(RA

DA

R K

ey)

Bab

y ch

angi

ng

faci

litie

s

Abe

rgav

enny

054

5 -

1845

M

onda

y to

Fri

day

054

5 -

1845

Satu

rday

12

00

- 18

30

Sund

ay

Yes

No

Yes

Yes

Her

efor

d

052

0 -

220

0M

onda

y to

Sat

urda

y0

800

- 2

200

Sund

ay

Yes

No

Yes

No

Shre

wsb

ury

050

0 -

010

0M

onda

y to

Sat

urda

y0

700

- 0

045

Sund

ay

Yes

No

Yes

Yes

Gob

owen

071

5 -

160

0M

onda

y to

Fri

day

071

5 -

120

0

Satu

rday

Yes

No

No

(Whe

elch

air

acce

ssib

le)

Yes

Wre

xham

Gen

eral

061

5 -

1915

Mon

day

to F

rida

y 0

645

- 19

45Sa

turd

ay11

30 -

190

0Su

nday

Yes

No

Yes

No

Stat

ion

Faci

litie

s av

aila

ble

Mal

e /

Fem

ale

Toile

tsC

han

gin

g P

lace

s To

ilet

Nat

ion

al K

ey T

oile

t (R

AD

AR

Key

)B

aby

chan

gin

g fa

cilit

ies

Che

ster

054

5 -

230

0

Mon

day

to F

rida

y0

630

- 2

230

Sa

turd

ay0

730

- 2

200

Sund

ay

Yes

No

Yes

Yes

Flin

t

061

5 -

2115

Mon

day

to S

atur

day

091

5 -

1545

Sund

ay

Yes

No

Acc

ess

cont

rolle

d vi

a st

aff in

the

book

ing

offic

e vi

a a

buzz

er.

No

Rhy

l

063

0 -

221

4M

onda

y to

Sat

urda

y 10

30 -

1830

Sund

ay

Yes

Yes

Yes

Yes

Col

wyn

Bay

061

5 -

1915

Mon

day

to F

rida

y 0

615

- 19

15Sa

turd

ay11

15 -

1815

Sund

ay

Yes

No

Yes

Yes

Llan

dudn

o Jn

050

0 -

230

0M

onda

y to

Sat

urda

y0

900

- 2

300

Sund

ay

Yes

No

Yes

Yes

Llan

dudn

o

083

0 -

1430

Mon

day

to S

atur

day

100

0 -

1530

Sund

ays

(J

uly

& A

ugus

t onl

y)

Yes

Yes

Yes

Yes


Stat

ion

Faci

litie

s av

aila

ble

Mal

e /

Fem

ale

Toile

tsC

han

gin

g P

lace

s To

ilet

Nat

ion

al K

ey T

oile

t (R

AD

AR

Key

)B

aby

chan

gin

g fa

cilit

ies

Ban

gor

053

5 -

2245

Mon

day

to S

atur

day

090

0 -

230

0Su

nday

Yes

No

Yes

Yes

Hol

yhea

d

24 h

ours

Yes

No

Yes

(in th

e fe

rry

term

inal

)

Yes

(in th

e

ferr

y

term

inal

)

Mac

hynl

leth

051

5 -

2030

Mon

day

to S

atur

day

081

5 -

210

0Su

nday

Yes

No

Yes

Yes

Abe

ryst

wyt

h0

800

- 15

30M

onda

y to

Sat

urda

yYe

sYe

sYe

sYe

s

Bar

mou

th24

hou

rsN

oN

oYe

sN

o

Pw

llhel

i0

300

- 12

00

Yes

No

Yes

(ava

ilabl

e fr

om s

taff

whe

n on

dut

y)Ye

s

Station Monday to Friday Saturday Sunday

Carmarthen 24 hours 24 hours 24 hours

Swansea 0330 - 0100 0300 - 0030 0700 - 0000

Neath 0600 - 2200 0600 - 2200 0600 - 2200

Port Talbot Parkway 0600 - 2200 0600 - 2200 0600 - 2200

Bridgend 0600 - 2200 0600 - 2200 0600 - 2200

Cardiff Central 0400 - 0100 0400 - 0030 0700 - 0030

Cardiff Queen Street 0530 - 0000 0530 - 0000 0800 - 2300

Newport 0430 - 0100 0430 - 0001 0730 - 0100

Abergavenny 0545 - 1845 0545 - 1845 1200 - 1830

Hereford 0600 - 2200 0600 - 2200 0900 - 2200

Shrewsbury 0500 - 0100 0500 - 0100 0700 - 0045

Chester 0545 - 2300 0630 - 2230 0730 - 2200

Rhyl 0630 - 2114 0630 - 2114 1030 - 1830

Colwyn Bay 0615 - 2214 0615 - 2214 1115 - 1815

Llandudno Junction 0500 - 2300 0500 - 2300 0900 - 2300

Bangor 0535 - 2245 0535 - 2245 0900 - 2300

Holyhead 24 hours 0000 - 2145 0700 - 0000

Annex 4: Availability of station staff to provide assistance at the station

*Outside of these hours, assistance will be provided by the Conductor on the train


M-F M-F Sat Sat Sun Sun Open Close Open Close Open Close

Aberdare 0650 1320 0800 1430 CLOSED CLOSEDAbergavenny 0545 1845 0545 1845 1200 1830Aberystwyth 0710 1740 0715 1740 CLOSED CLOSEDBangor 0515 1815 0515 1815 0830 1730Barry 0650 1320 0745 1415 CLOSED CLOSEDBridgend 0545 1900 0700 1900 0740 1915Cadoxton 0600 0945 0800 1245 CLOSED CLOSEDCaerphilly 0645 1745 0800 1745 CLOSED CLOSEDCardiff Central 0545 2130 0545 2130 0745 2130Cardiff Queen Street 0700 2000 0800 2100 1000 1730Carmarthen 0645 1800 0645 1800 1015 1745Cathays 0730 1830 0930 1530 CLOSED CLOSEDChester 0545 2300 0545 2300 0720 2200Colwyn Bay 0615 1915 0615 1915 1115 1815Cwmbran 0630 1800 0800 1800 CLOSED CLOSEDFlint 0615 2115 0615 2115 0915 1545Haverfordwest 0700 1330 0700 1330 CLOSED CLOSEDHereford 0520 1830 0520 1830 0915 1840Holyhead 0610 1910 0610 1910 1030 1700Leominster 0700 1320 CLOSED CLOSED CLOSED CLOSEDLlandaf 0640 1140 0840 1440 CLOSED CLOSEDLlandudno 0830 1500 0915 1545 1000 1730Llandudno Jn 0525 1825 0600 1900 1100 1830Llanelli 0610 1240 0700 1330 CLOSED CLOSEDMachynlleth 0515 1815 0515 1815 0830 1730Merthyr Tydfil 0715 1530 0815 1630 CLOSED CLOSEDNeath 0530 1830 0610 1845 0920 1650Newport 0545 2000 0630 2030 0800 1945Penarth 0650 1420 0830 1500 CLOSED CLOSEDPontypridd 0600 1415 0830 1645 CLOSED CLOSEDPorth 0630 1300 0845 1515 CLOSED CLOSEDPort Talbot 0530 1830 0600 1900 1000 1730Prestatyn 0630 1930 0630 1930 0930 1700Radyr 0630 1300 0830 1500 CLOSED CLOSEDRhyl 0620 1920 0700 2000 0915 1645Runcorn East 0700 1200 0800 1315 CLOSED CLOSEDShotton* 0730 1230 0845 1345 CLOSED CLOSEDShrewsbury 0520 2040 0520 1930 0730 1930Swansea 0515 2000 0615 2000 0800 2000Trefforest 0600 1800 0800 1430 CLOSED CLOSEDWrexham General 0615 1915 0645 1945 1130 1900Ystrad Mynach 0630 1300 0800 1430 CLOSED CLOSED

Note: Ticket office hours on Sundays at Llandudno are July – August only. *From September 10th 2017.

The following ticket offices are operated by Transport for Wales

Annex 5: Ticket office opening hours

M-F M-F Sat Sat Open Close Open Close

Aber 0630 1030 0800 1200Bargoed 0600 1100 0800 1800 1400 1800 Barmouth 0830 1630 0830 1600 (May-Sep) (May-Sep) 1000 1600 1000 1600 (Oct-Apr) (Oct-Apr) Chepstow 0600 1530# 0700 1330Gobowen 0715* 1600 0715 1200Llandrindod 0845 1630 0645 1200Ludlow 0550 1650 0650 1250Milford Haven 0645 0715 0645 0715 0830 1130 0830 1130 1230 1515 Newtown 0725 1240 0725 1240 1330 1440Pembrey & Burry Port 0730 1400 0800 1230Pengam 0630 1100 0800 1300Severn Tunnel Junction 0630 1030 Closed ClosedTelford 0900 1700 0830 1245 Welshpool 0830 1700 0830 1700

Note: These facilities are closed on Bank Holiday Mondays and Sundays.*Gobowen ticket office is closed daily from apx 1200 to 1220# Chepstow ticket office closes at 1900 on Fridays

The following ticket retail facilities at Transport for Wales station are operated by other parties and the hours of opening are subject to change.

Annex 6: Other stations served by Transport for Wales Rail Services


Station Ticket Vending Ticket Machine Gate

Abercynon Aberdare Abergele & Pensarn Abergavenny Aberystwyth Bangor Barry Barry Dock Barry Island Birchgrove Bridgend Cadoxton Caerphilly Caersws Cardiff Bay Cardiff Central Cardiff Queen Street Carmarthen Cathays Chester Church Stretton Cogan Colwyn Bay Coryton Craven Arms Crosskeys Cwmbran Danescourt Dinas Powys Dingle Road Ebbw Vale Parkway Ebbw Vale Town Eastbrook Energlyn & Churchill Park Fishguard & Goodwick Flint Frodsham Gowerton Grangetown Haverfordwest Hereford Heath High Level Heath Low Level Helsby Holyhead


Leominster Llandaf Llandudno Llandudno Junction Llanelli Llanharan Llanhilleth Llanishen Llantwit Major Lisvane & Thornhill Lydney Maesteg Merthyr Tydfil Merthyr Vale Nantwich Neath Newbridge Newport Ninian Park Pembroke Dock Penarth Pencoed Pentrebach Pontypridd Pontyclun Porth Port Talbot Parkway Prestatyn Pye Corner Quakers Yard Radyr Rhiwbina Rhoose Rhyl Risca & Pontymister Rogerstone Runcorn East Shotton Shrewsbury Swansea Taffs Well Tenby Trefforest Trefforest Estate Troed-y-Rhiw

Annex 7: Stations with ticket gates and ticket vending machines


Ty Glas Waun Gron Park Wem Welshpool Whitchurch (Cardiff)


Whitchurch (Shropshire) Wrexham Central Wrexham General Ystrad Mynach

Ticket vending machine accepts credit/debit cards and cashTicket vending machine accepts credit/debit cards onlyTicket vending machine accepts credit/debit cards only - installations planned during 2017/18 Ticket gate installed


Notes Notes


Transport for Wales, Rail ServicesRegistered in England and Wales Number 11389531Registered Office St Mary’s House, 47 Penarth Road, Cardiff, CF10 5DJ

making rail accessible: helping older and disabled passengers · travel by air, ferry or eurostar...

Documents