markus gartner - beyond testing - eurostar 2012
DESCRIPTION
EuroSTAR Software Testing Conference 2012 presentation on soft skills for team workTRANSCRIPT
Markus Gärtner, it-agile GmbH @mgaertne, @itagile
http://www.shino.de/blog, http://www.it-agile.de
Beyond Testing
www.eurostarconferences.com
@esconfs #esconfs
Find someone among the participants that you don‘t know.
Introduce yourself, and answer the following question:
What is testing? (E-Prime allowed)
Data Hunt
Form groups of 6 people.
What is Systems Thinking?
Group Work
In your group of 6 identify an issue from your work, and
analyze it together.
Psychology
Congruent Communication
Self – other – context
Dysfunctions:
Placating – Blaming – Superreasonable
http://www.satirworkshops.com/wp-content/uploads/2009/06/coping-stances-
teaser.pdf
Transactional Analysis
Ego-States
Parent – Critical or nurturing
Adult
Child – Adapted or free
http://www.uktherapy.info/TA.htm
Human System Dynamics
http://wiki.hsdinstitute.org/landscape_diagram
Human System Dynamics
http://wiki.hsdinstitute.org/cde
Simple Rules
• Few in numbers (never more than 7)
• General statements that apply in any situation
• Always stated in the positive
• Start with an action verb
Simple Rules
Example:
– Teach and learn in every interaction
– Search for the true and the useful
– Give and get value for value
– Attend to the whole, the part, and the greater whole
– Engage in joyful practice
– Share your HSD story
Develop Simple Rules
(adapted from Influencing Patterns for Change – Royce Holladay, Kristine Quade)
• Pick an organization (maybe yours?) • Identify the most common patterns
you experience. Brainstorm and share a list of patterns.
Prepare to share your list with the others.
Develop Simple Rules
(adapted from Influencing Patterns for Change – Royce Holladay, Kristine Quade)
• Identify Simple Rules that could be triggering those patterns of interaction and relationship.
Simple Rules: • Few in numbers (never more than 7) • General statements that apply in any situation • Always stated in the positive • Start with an action verb
Prepare to share your list with the others.
Develop Simple Rules
(adapted from Influencing Patterns for Change – Royce Holladay, Kristine Quade)
• Review your list, and find patterns that you wish to eliminate and those that you wish to maintain.
• Are there any additional patterns of interaction or relationships that are important to your group? Develop rules that could generate those patterns.
Prepare to share your list with the others.
Develop Simple Rules
(adapted from Influencing Patterns for Change – Royce Holladay, Kristine Quade)
Review each rule and determine whether the list is complete. – Which rules are redundant? – Which are subsets of others? – Are any rules missing? – Are there any rules describing what we are going to do anyway? – Do we have at least one rule that speaks to who we are as a group? – Do we have at least one rule about dealing with the differences
among us? – Do we have at least one rule about how we engage with each
other? Prepare to share your list with the others.
Markus Gärtner, it-agile GmbH @mgaertne, @itagile
http://www.shino.de/blog, http://www.it-agile.de
Beyond Testing
www.eurostarconferences.com
@esconfs #esconfs