making life better: purchasing depression care to improve clinical and work outcomes

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1 03/22/22 Making Life Better: Purchasing Depression Care to Improve Clinical and Work Outcomes Donna Marshall, MBA Kathryn Rost, PhD

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Making Life Better: Purchasing Depression Care to Improve Clinical and Work Outcomes. Donna Marshall, MBA Kathryn Rost, PhD. Overview. Depression in the Workplace Depression Burden with Usual Care Employee Organization - PowerPoint PPT Presentation

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104/19/23

Making Life Better: Purchasing Depression Care

to Improve Clinical and Work Outcomes

Donna Marshall, MBAKathryn Rost, PhD

204/19/23

Overview

• Depression in the Workplace• Depression Burden with Usual Care

Employee

Organization• Reducing Depression Burden to Employees by

Purchasing Value

Employee

Organization

304/19/23

Depression in the Workplace

Depression is common in the workforce

7.2 % of American employees

experience a depressive episode each year

404/19/23

More Than Just a Bad Day…

Clinical Criteria• sad or blue• loss of interest• change in sleep• change in eating• fatigue• self-doubt/guilt• concentration

problems• hypo/hyper-activity• self-harm

Behavior at Work • negative/irritable• withdrawn

• trouble with deadlines • apologizing/shirking• increased mistakes

• black humor

504/19/23

Depression Burden in Usual Care: Employee

Depression reduces the individual’s biological,

psychological, and social functioning

Impairment is so severe that

depressed individuals cut back

on their usual activities

or stay in bed 66.4 days a year.

604/19/23

Depression Burden in Usual Care: OrganizationDepression Burden in Usual Care: Organization

•Major depression increases absenteeism

– Depressed workers report an extra 1.6 days of absenteeism each month

•Major depression reduces productivity at work

– Depressed workers report 70% of peak productivity

704/19/23

BOTTOM LINE

Each year depression costs American employers

•$36 billion in absenteeism and reduced

productivity at work

•$27 billion in treatment costs

Kessler RC, Akiskal HS, Ames et al. Prevalence and effects of mood disorders on work performance in a nationally representative sample of U.S. workers. American Journal of Psychiatry, 2006: 163:1561-1568.

804/19/23

What’s wrong?

904/19/23

Aren’t antidepressant costs rising? Yet…..

* 5 of 10 depressed individuals who visit a primary care provider during their episode fail to start any treatment.

* 4 of every 10 depressed individuals who start antidepressant medication discontinue taking it before they can realize any clinical benefit.

1004/19/23

REDUCING DEPRESSION BURDEN

PURCHASE VALUE

Design health benefits to assure depressed employees receive the

treatment shown by research to improve clinical and work outcomes

1104/19/23

HEALTH BENEFIT

1. Employees complete depression screening

each year*

2. Employees who screen positive receive

depression management

* Some employers identify depressed employees through pharmacy database records

1204/19/23

Depression Management in the Workforce

DMW Care

Specially trained nurses confidentially

* provide depressed employees education

about the disorder and its treatment

* systematically monitor employee response

to treatment over 24 months

* contact PCP to cue treatment change if

employee fails to improve or relapses

1304/19/23

DMW Care: Effects on Remission

DMW Care reduces the number of individuals who are depressed by 17.4% on average each year over usual care.

Results may vary by employee characteristics, organizational policies and depression management vendor

Depression Remission (n = 479)

0

20

40

60

80

100

6 12 18 24

Months

% P

atie

nts

in R

emis

sion

Usual Care Depression Disease Management

1404/19/23

DMW Care: Effects on Impairment

DMW Care reduces emotional impairment days by an average of 31.0 days per participant each year over usual care.

Results may vary by employee characteristics, organizational policies, and depression management vendor

Emotional Impairment Days (n = 479)

0

1

2

3

4

5

6

7

8

0 6 12 18 24

Months

Em

otio

nally

Im

pair

ed D

ays

in P

ast

Mon

th

Usual Care Depression Disease Management

1504/19/23

RETURN ON INVESTMENT: EMPLOYEE

Employee Receives Additional Clinical Benefit

Organization Pays $16 to Purchase DMW Care

Depressed Employee Realizes an Additional Day with No Emotional Impairment

Organization Pays Additional Dollars to Purchase a New Health Product

1604/19/23

RETURN ON INVESTMENT: EMPLOYEE

10,000 Employee Transportation Firm

Annual reduction in impairment days: 3,627 daysAnnual reduction in impairment days: 3,627 days

Annual cost: $58,500Annual cost: $58,500

Annual cost per reduced impairment day: $16Annual cost per reduced impairment day: $16

Rost KM, Pyne JM, Dickinson LM, and LoSasso AT (2005). Cost-effectiveness of Rost KM, Pyne JM, Dickinson LM, and LoSasso AT (2005). Cost-effectiveness of enhancing primary care depression management on an ongoing basis. enhancing primary care depression management on an ongoing basis. Annals of Family Annals of Family MedicineMedicine, , 33, 7-14., 7-14. Annals of Family MedicineAnnals of Family Medicine 3: 7-14, 2005 3: 7-14, 2005

Results may vary by employee characteristics, organizational policies and depression management vendor

1704/19/23

DMW Care: Effects on Absenteeism

Intervention Effects on Absenteeism (n=198)

2

6

10

14

18

22

0 6 12 18 24

Months

Hou

rs W

ork

Los

t in

Pas

t Mon

th

Usual Care Enhanced Care

DMW care reduces absenteeism by 6.1 days (28.4%) each year at an annual economic value of $619 per depressed participant. Results may vary by employee characteristics, organizational policies and depression management vendor

1804/19/23

DMW Care: Effects on Productivity

DMW management improves productivity by 8.2% (18.0 days) each year at an annual economic value of $1982/depressed participant. Results may vary by employee characteristics, organizational policies and depression management vendor

Intervention Effects on Productivity

60

65

70

75

80

85

90

0 6 12 18 24

Months

% m

axim

um p

rodu

ctiv

ity

in p

ast t

wo

wee

ks

Usual Care Enhanced Care

1904/19/23

Return on Investment: Organization

Organization Receives Additional Dollar Value from Product Purchase

Organization Pays $1 to Purchase DMW Care

Organization Realizes $3 of Additional Work

Organization Pays Additional Dollars to Purchase a New Product

2004/19/23

RETURN ON INVESTMENT: ORGANIZATION 10,000 Employee Transportation firm

•Annual savings to company: $423,112

•Annual cost to company: $58,500

•Annual return on investment: 3.6:1

Rost KM, Smith JL, and Dickinson LM. The effect of improving primary care depression management on employee absenteeism and productivity: a randomized trial. Medical Care 42: 1202-1210, 2004.

Results may vary by employee characteristics, organizational policies and depression management vendor

2104/19/23

Results potentially vary by……..

• Employee Characteristics

willingness to participate

• Organizational Policies

policies/practices re: missed work

• Vendor Selected

provision of key components of care

participation rates

cost

2204/19/23

Vendor Selection

“ “Close counts only in horseshoes and hand grenades”Close counts only in horseshoes and hand grenades”

DMW Care – Key ComponentsDMW Care – Key Components PCP EducationPCP Education Protocolized educationProtocolized education Short-term monitoringShort-term monitoring Long-term monitoring*Long-term monitoring* Protocolized PCP contact if employee Protocolized PCP contact if employee fails to improve or relapsesfails to improve or relapses

2304/19/23

VENDOR CHOICES

Vendor Types:– Health Plans– Disease Management Firms– Managed Behavioral Health Organizations– Employee Assistance Programs

– Pharmaceutical Benefit Managers

2404/19/23

TECHNICAL ASSISTANCE

What is Technical Assistance? Unbiased and experienced health benefits consultant willing to consult over the next 24 months with companies interested in purchasing depression management

What’s the cost? Free to study participants

What’s the goal? To aid companies interested in depression management to develop/monitor performance management standards to assure they get the product they pay for

2504/19/23

“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, that is the only thing that ever has.”

Margaret Mead

2604/19/23

CALCUATING VALUE IN YOUR ORGANIZATION

THE EMPLOYER CALCULATORTHE EMPLOYER CALCULATOR

Input:Input: Workforce size and industryWorkforce size and industry Policies/practices regarding missed workPolicies/practices regarding missed work

Output:Output: Reduction in impairment/lost work days with DMW CareReduction in impairment/lost work days with DMW Care Annual cost of DMW Care Annual cost of DMW Care Return on investment to employee and organizationReturn on investment to employee and organization