Making global online shoppers feel at homeUPS i-parcel® streamlines international e-commerce

Increase revenue by improving the online shopping experienceConsumers worldwide are looking to U.S. retailers for product selection, price and authenticity. The complexity of adapting your website for local currencies and global credit card transactions, as well as customs requirements, however, makes it difficult to expand internationally. High costs, slow implementation and limited services restrict the markets you can penetrate, while increasing the risks you assume.

UPS i-parcel changes all that. Our cost-effective end-to-end solution allows you to easily adapt a localized look and feel on your website. Improve the online shopping experience for consumers in their countries, while streamlining processes and mitigating risk for you. The UPS i-parcel solution:

• Provides a fast, simplified set-up that lets you sell goods to international shoppers with minimal up-front cost

• Extends your e-commerce reach to more than 100 countries and over 70 currencies

• Manages payment collection, fraud risk and customs compliance

• Offers end-to-end tracking and returns support

Combining the latest in e-commerce technology with proven global logistics and shipping expertise, UPS i-parcel is your all-in-one solution for winning and satisfying more customers, no matter where those customers may be.

How UPS i-parcel worksWith the addition of a few simple lines of code to your existing e-commerce website, UPS i-parcel determines the origin country of a visitor and presents international shoppers with a customized welcome message. This message is available in multiple languages, and consumers can choose to shop in their local currency using local payment options.

A better experience for your online customers and youOnline Shopping Delivery Returns

Customer

• Shops in local currency• Receives fully landed costs, ensuring

no unexpected charges• Chooses from familiar, secure

payment options• Relies on the trusted UPS® brand

• Enjoys reduced shipping costs• Chooses from options that fit delivery needs• Accesses end-to-end tracking

• Receives 24/7/365 support• Enjoys a more convenient process

Retailer

• Minimizes integration and reporting challenges

• Customizes content easily• Increases fraud protection• Simplifies payment collection

• Simplifies shipment processing• Streamlines customs compliance• Maximizes tracking visibility• Enhances customer support• Provides access to UPS’s complete

international services portfolio, including UPS i-parcel Select

• Improves management and visibility• Takes advantage of multiple transportation

options that balance speed and cost

More control, less riskSince no initial investment for implementation is required, our solution is right for any business. Fees are based on sales, meaning you don’t pay unless you sell. And as the merchant, you determine what percentage of that fee to charge your customers.

We also act as the Merchant of Record (MOR), handling the processing of all duties, fees and taxes, as well as providing fraud protection and enabling customs brokerage for your transactions. This simplifies global e-commerce for you, relieving you of risk and complex procedures.

Easier distribution and deliveryOnce you fulfill orders and ship them to UPS i-parcel’s domestic distribution center, we take it from there. We prepare packages for export, sort them based on destination, and ship to local air hubs where we coordinate customs clearance and last-mile delivery.

Flexible shipping options have you covered whether it’s an urgent or ordinary delivery. This includes UPS i-parcel Select, a fully trackable service that provides local delivery within 5-8 business days at cost-effective rates for international shoppers.

And with end-to-end tracking and convenient, cost-effective returns, we help you build even better customer relationships to encourage more repeat business.

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Ready to expand your business?Contact your UPS account representative to discuss how UPS i-parcel can accelerate your international e-commerce sales.

Fast, simple set-upBe ready to sell to new customers quickly in countries around the world. With our intuitive programming inter -face, the UPS i-parcel Global Access Dashboard, you can upload electronic catalogs and tailor content, prices and promotions to customers in more than 100 countries with over 70 currencies.

The welcome message allows shoppers to select shipping country and currency. Shoppers can view products with prices in their local currency.