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Make the right move Local National International Removals & Storage Memb No: G013

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Page 1: Make the right move - UK and International Home Removals · interim storage, or perhaps the fastest possible transit. In addition some possessions may need special attention. The

“Make the right move

Local • National • International • Removals & Storage

Memb No: G013

Page 2: Make the right move - UK and International Home Removals · interim storage, or perhaps the fastest possible transit. In addition some possessions may need special attention. The

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GB Liners is a nationwide company with substantial experience in local, national and international moving and storage. Since our origins in 1923, we have grown by providing consistently high standards for all types of moves, from short distances through to inter-continental shipments.

Our enviable reputation is rooted in highly skilled and long-serving staff, many of whom are shareholders. Training is a priority at all levels and the company is one of the few in the Industry to run its own in-house training centre. With all branches certifi ed as meeting the requirements of BS EN 12522, the removals specifi c British Standard, any removal carried out by GB Liners is in safe hands.

GB Liners...the safe choice

Since 1923 we’ve been moving customers smoothly, without fuss and to the highest standards. We must be doing it right because they keep coming back.Robert Bartup,

Managing Director, GB Liners

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The procedures that make our removal days go smoothly begin with meticulous preparation. All requirements are discussed and noted, allowing firm prices to be quoted at an early stage. Nothing is left to chance: all dates, times and arrangements are confirmed to you in writing.

Your quote will always be competitive and a job can often be tailored to meet a price, without sacrificing our twin principles of quality and service. Moving home is not something people do every day, which is why investing in a reputable and quality-centred service matters. Experience and commitment can make all of the difference between chaos and a smooth outcome – on the day itself, naturally, but also in the period leading up to your move.

Pre-planning and organisation

Much of the strain can be taken out of your move simply by planning thoroughly and putting the right arrangements in place. As soon as you have decided to move, one of our Moving Consultants can call – it isn’t important to know the exact move date at this stage. You’ll be able to discuss the various options for planning a successful outcome and the

consultant will make a full assessment of all equipment, materials and transport needed.

Particular attention is paid to the timetable for moving day, organising everything for your benefit and ensuring a smooth move. You will receive a free, full, written quotation and will have ample opportunity to ask any questions. You will also receive a copy of our Moving Guide, a valuable source of advice on all aspects of moving home and a detailed guide to the GB Liners moving process.

If you need to put your goods intostore your Moving Consultant can help, with information about the facilities that are available at the Company’s warehouses.

A Move Co-ordinator will be available to you in the lead-up to your moving day and beyond. If you are moving overseas, you can depend on full information about the servicesavailable at destination and customs and import formalities.

Almost every conceivable challenge you might face when moving has already been experienced and overcome byGB Liners in the past.

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Every move is different, with widely varying possible contents and national/international destinations. You may need interim storage, or perhapsthe fastest possible transit.In addition some possessions may need special attention.The GB Liners service begins with the recognition that planning is vital, and that your particular requirements must be understood and acted upon.

The key to a quality removal

www.gbliners.com

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Moving day

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Skilled, trained and experienced staff

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Keeping your possessions safe is a key priority:

• Clothes travel directly from wardrobeto wardrobe in special transit wardrobes

• Glassware, china and other delicateitems are carefully packed with cleanwhite paper, then boxed in cartons

• Books are packed into small, strongcartons especially provided for books

• Large pictures are wrapped, protectedand boxed for safe transit

• Beds are placed in bedding bags tokeep them clean

• Three-piece suites and flat screens areput into protective covers.

Where necessary, furniture is carefully dismantled and then loaded securely.

All goods are padded and secured to avoid any damage through abrasion or movement and skilled drivers and special vehicles are used for every journey.

On reaching their new home all items are placed in the required positions.If you’ve asked for the unpacking service then the day will end with as much as possible ready to use. It all means that your moving day is as civilised and efficient as it can be.

When the move is over we welcome your feedback, via an in-house quality control form. GB Liners also welcomes feed back through external monitoring carried out by the British Association of Removers Trading Standards Institute (TSI) approved Code of Practice.

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Moving day is the moment when you know you were right to choose GB Liners. Our goal throughout the process is to make moving as easy as possible for you.Your Move Supervisor will have been fully briefed and after an initial tour of your home, the moving team pack and prepare for your move in line with all of your detailed requirements.

Easing the load

www.gbliners.com

References

You can read unbiased opinions from our customers on the following site:www.referenceline.com/removals.asp

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Worldwide moving

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Experienced, overseas moving specialists

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International moves form a major part of GB Liners’ business and our extensive UK network means we can handle a job whenever and wherever it arises. We can access the services of the best moving companies worldwide, meaning high standards of service will be maintained all the way through to final delivery, and you receive a single quotation for the entire moving process.

The GB Liners’ International Department offers important additional resources and expertise. Specialist Moving Consultants can advise you on a wide range of issues including packing techniques and protection of goods in transit as well as customs regulations and storage requirements. You will also receive

detailed information on the advantages and costs of both air and sea freight – and even advice on how to transport your pets!

Small and large-scale international moves

We can easily handle small-scale international moves, because the volumes generated by our network allows us to offer a shared container service, covering all major destinations. This is a very cost-effective option, allowing you to pay only for the space your goods take up. For less popular destinations we have our own crate-making and packing facilities to ensure quick transit and maximum protection.

For complete home moves, or when volumes justify it, exclusive container shipments are usually arranged as the best-value choice.

Keeping it safe

International moving inevitably means a variety of transit risks and GB Liners will arrange full cover against these risks for the declared value of the goods. As you would expect for international moving there is also an international claim service just in case disaster strikes. We maintain communication at all times.

Moving overseas is a big step. Different cultures, languages, climates, currencies, electrical systems and TV standards all mean that there is plenty to think about. You need to entrust your lifetime possessions to a professional company that understands worldwide moving in depth.

A job for professionals

7www.gbliners.com

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European moving

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Door-to-door service with our staff and vehicles

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For European Union (EU) countries, customs formalities are now minimal. Elsewhere in Europe, the more complex process can be easily handled by our experienced network of European agents. GB Liners’ vehicles are a familiar sight on the roads of Europe, with central co-ordination ensuring effi cient vehicle movements and timely delivery of both full and part loads.

The service you need

GB Liners offer three levels of service for European moves, guaranteeing the best possible value depending on your exact requirements and on how fl exible your timescales are:

1. Moves with both collection anddelivery dates of your choice

2. Collection on the date of your choice,followed by delivery within a specifi eddate range afterwards

3. A part-load service when timing is nota critical issue, with both collectionand delivery on dates chosen byGB Liners.

Cover against loss and damage in transit can always be arranged as well as storage at either destination or origin.

While moves to Europe are less daunting than they used to be, moving to the Continent can still be a big step for individuals to make. Whether you are moving permanently or simply moving goods to a holiday home, choosing GB Liners is the way to ensure the expertise and experience you need. We have been performing European moves with our own vehicles and crews since the late 1960s and have successfully negotiated all changes during that time.

With you all the way

9www.gbliners.com

What our customers say about us

As signatories to the British Association of Removers Trading Standards Institute Approved Code of Practice, the quality of our work is independently monitored by Referenceline and the results are published on their website. Below is a selection of customer comments. For up-to-date feedback visit www.referenceline.com/removals.asp

They were cheerful, friendly and constantly checked we were happy and if we needed them to do anything else. No damages or problems. Superb company.

Excellent in every way. Made this part of moving the easy part. I would recommend and use again.

I’m not easily impressed, but GB Liners are quite simply outstanding in every respect. Quite simply fi rst class.

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Storing your home

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Specially constructed, secure warehousing

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A move into storage begins in the same way as a house-to-house move, with careful advance preparation. Contents are then packed directly into specially constructed containers and sealed up in your presence.

Our warehouses are specially constructed, clean, well maintained and staffed to ensure the best conditions for storage are maintained. On arrival, the containers are fork-lifted into their designated position where they will stay until you request their return. Goods too large for containers, such as ladders and carpets, are labelled and racked. Items such as sofas are wrapped, labelled and stored on racks to avoid pressure damage to fabrics.

The care taken with systematic storage means that possessions cannot be mislaid and your property is protected by containers that keep out dust and safeguard fabrics. Use of the containerised storage system also separates your property completely from that of any other customer, with hygiene and security ensured.

When you need the goods returned, containers can be quickly and easily retrieved from their warehouse position, fork-lifted into a vehicle and delivered to your new home.

Special attention is given to the security of the warehouse at all times, with centrally monitored intruder alarms at all sites, together with fire detection, closed circuit television and video surveillance for additional protection in some branches.

These best-in-class facilities are supported by a computer system that tracks all containers in the group and administers billing and support services. Inspection of the warehouses by customers without an appointment is welcomed.

For many different reasons, you may need to store furniture and effects for periods of time. Whether the requirement is for a short or long period, GB Liners’ container storage system will ensure the safety and well being of your possessions, however long they remain in store.

The confidence you need

11www.gbliners.com

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LONDON28 Armstrong WayGreat Western Industrial ParkEaling UB2 4SDTel: 0208 574 1285email: [email protected]

ABERDEENKirkhill PlaceKirkhill Industrial ParkAberdeen AB21 0GUTel: 01224 770 042email: [email protected]

BRIGHTON1 Sea View Way BrightonBN2 6NTTel: 01273 391 777email: [email protected]

BRISTOL8 Haslemere EstateThird Way, AvonmouthBristol BS11 9TPTel: 0117 982 8141email: [email protected]

CHELTENHAMBlaisdon Way Arle FarmCheltenham GL51 0WHTel: 01242 523 785email: [email protected]

CIRENCESTER17 Wilkinson RoadLove Lane Industrial EstateCirencester GL7 1YTTel: 01285 641 003email: [email protected]

EDINBURGH36 King’s HaughPrestonfield Park Edinburgh EH16 5UYTel: 0131 656 6226email: [email protected]

HEREFORDHolmer DepositoriesHolmer RoadHereford HR4 9RUTel: 01432 272 274email: [email protected]

LEEDS1 Dolphin CourtStanningley Road Bramley, Leeds LS13 4UNTel: 0113 204 7777email: [email protected]

LOUGHBOROUGH9 Pavilion Way Loughborough LE11 5GWTel: 01509 632 850email: [email protected]

MANCHESTERUnit B1, Stuart Road Altrincham Business ParkAltrincham WA14 5GJTel: 0161 929 8998email: [email protected]

www.gbliners.com

GBLMTRM_v4_11/16_7243

Using GB Liners will be your best move, but don’t take our word for it. The quality of our work is independently monitored by Referenceline and the results are published on their website.For up-to-date feedback, visit

www.referenceline.com/gbliners

By now we hope you will be aware of how seriouslyGB Liners takes your needs and priorities - how important a first class service is to us.

Any removal day is a task requiring serious thought but it does not have to be an unpleasant chore if properly organised. The secret is to use a reliable, established removal company with a pride in its service. GB Liners will do everything possible to ensure that your removal day goes smoothly - so that you are established safely in your new home as quickly as possible.

Then it’s time to reflect that you made the right choice - GB Liners.

It’s good to know you’re in safe hands