make dynamics sell for you - k-ecommerce · 2021. 1. 8. · k-ecommerce.com |mke dnmics sell or you...

MAKE DYNAMICSSELL FOR YOU

2|k-ecommerce.com Make Dynamics Sell for You

Table of Contents

Our customers are serious about growing their business online 3

Who are we? 4

E-commerce for B2B 5

E-commerce for B2C 6

Tools for Digital Marketing 7

Better Equip your Sales Team 9

Hassle-Free Order Fulfillment 10

One Store, Many Markets 12

The Perfect Solution for Your Business 13

Going Above and Beyond is What We Do 15

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3|k-ecommerce.com |Back to content Make Dynamics Sell for You

Our customers are serious about growing their business online

John R. White

With their k-eCommerce solution integrated to Microsoft Dynamics, John R. White was able to meet and surpass their Year 1 customer acquisition targets.

“We didn’t want the typical web store layout. We wanted more of a product listing, with standard order quantities and customer-specific pricing, where they could quickly key in and submit their order.”-David Harris, President, John R. White

Read the story

Perri’s Leather

Perri’s Leather has put the k-eCommerce solution’s integrated SEO and marketing tools to great use, fine-tuning the customer experience through personalized promotions, coupons and more.

“Having the orders flow directly into GP allows us to scale as our direct to consumer sales grow.” -Lisa Endress, Marketing Director, Perri’s Leather

Read the story

Dietzgen

ERP-integration has significantly shortened Dietzgen’s sales cycle, automating data management and giving customers instant access to key buying decision info.

“A good website means my phone doesn’t ring and my email doesn’t ping! They have all the answers they need.” -Mark Friedman, Marketing Director

Read the story

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Who are we?

k-eCommerce is mdf commerce’s platform for SMBs, providing all-in-one e-commerce and digital payment solutions integrated to Microsoft Dynamics. k-eCommerce simplifies and accelerates online growth for businesses in every industry, offering a complete omnichannel e-commerce solution supporting both B2B and B2C engagement.

Your online business partner

All-inclusive solution

A full suite of self-service e-commerce features including product catalog and cart, marketing tools, customer service portal, secure hosting and payment processing included out of the box.

Integrated to Microsoft Dynamics

Our solution shares data in real time with Microsoft Dynamics, automating key processes like order and inventory management with no risk of error, all while functioning independent of your ERP.

Security, scalability and performance

We host k-eCommerce on our PCI-certified enterprise-grade private cloud, ensuring maximum security, scalability and performance for your business.

“We’re completely satisfied. I don’t believe we could have found better for our needs. The k-eCommerce system is adaptable to the client’s requirements, whether for B2B or B2C.”

-Jean-François Dufour, Director of Operations, Impex Stones

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E-commerce for B2B

An ERP-integrated e-commerce solution makes it easy to offer your B2B clients a convenient, efficient, and secure way to do business with your company online.

B2C for B2B

Offer your business clients 24/7 self-service order acceptance and account management, lowering your business costs and increasing your brand visibility.

Allow every decision-maker involved in a potential purchase to visit and revisit your products during or after business hours, from anywhere in the world.

Manage thousands of SKUs with ease thanks to powerful category and attribute management tools specially designed to save large manufacturers and distributors time.

Personalized B2B customer accounts and product catalogs enable cross-sell and upsell opportunities based on your customer relationships, and even give your clients the option of automating frequent or recurring orders.

An online channel built to industry best practices integrated to your ERP provides your business clients the same speed, convenience, transparency, and self-service capabilities they would enjoy on a B2C site.

“I would definitely recommend k-eCommerce to other businesses. Not only in the automotive industry, but anybody who has a product line that deals with the customer directly, and has a dealer network.” -Kyle Tucker, Founder and President, Detroit Speed



E-commerce for B2C

Selling online allows you to reach new markets, increase revenue and lower overhead costs. k-eCommerce has the features retailers need to get their product catalogs online and in front of their customers quickly, no matter how large or complex the inventory.

Streamline your channels online and in-store

Your customers can shop anytime, anywhere from smartphones, tablets, and computers alike. Our responsive web design offers a cohesive experience across devices and browsers.

If they’d rather visit you in store, connect them with your nearest location via Google Maps, complete with images so they can’t miss it.

Or give your customers the option of purchasing online and then scheduling a time to pick up their purchase at your location (or outside, in case of closures).

“When the COVID-19 pandemic hit in full force, the k-eCommerce team was able to support us 24 hours a day so that we could roll out our online store in record time: 2

weeks. This allowed us to start selling our products with pick-up by car and without the customer having to enter our offices.” -Simon Robert, CEO, MD Info

Grow your B2C sales on the web

• Powerful attribute and brand-based search filters

• Recommended and substitute products

• Customer ratings and reviews• Personalized coupons and web

promotions

• Advanced Find-a-Store features• Timeslot reservation for curbside

pickup



Tools for Digital Marketing

In the fast-paced world of digital markets, everything can change in a moment’s notice. Being able to update the content of your web store on the fly is critical to success. That’s why we have developed an easy-to-use Content Management System (CMS) built right into k-eCommerce.

Responsive Plug-and-Play Themes

Choose from numerous professionally designed, mobile-friendly themes included with the k-eCommerce solution, or work with our design team to develop tailor-made branding for your site.

Dynamic Multimedia Product Catalog

Showcase your products with detailed descriptions and specs, high-quality images with zoom, HD video, customer ratings & reviews, and more.

User-Friendly SEO Tools

Our CMS makes it easy to define important SEO elements such as page title, meta description and canonical URLs, along with more advanced features like microtagging.

“We’re using k-eCommerce to beautifully show our products in an easy-to-navigate way. k-eCommerce allows us to give very robust descriptions, and we have a very nice recipe section, too...our customers really appreciate that.” -Sandy Grettenberger, E-commerce

Director, LorAnn Oils



Powerful Attribute-Based Search

Connect your customers to the products they want with just a few clicks thanks to robust attribute and brand-based search capabilities.

Know Your Customers

Gain invaluable insight into customer behavior with integration to E-commerce and Enhanced E-commerce for Google Analytics.

Smarter Email Campaigns

Power your email campaigns with live price and inventory data thanks to built-in integration to Mailchimp.

Social Media Integration

Engage with and retarget your customers through Facebook and Twitter with native support for third-party utilities like Facebook Pixel, Twitter Cards and Open Graph.



Better Equip your Sales Team

Sell Face-To-Face with Sales Portal

Arm your sales team with remote ordering and account management capabilities to process orders in a self-service format. Now they can sell in real-time from any webenabled device, with the same ease and convenience your customers enjoy on your B2B web store.

“An e-commerce site should be used primarily to generate online sales along with being a source of information about the products and the company.” -Jimmy Berdousis,

E-commerce Manager, Toolway

• Ability to create orders, quotes* and returns* from anywhere, anytime

• Real-time pricing and availability• Customer order/account history• Permission-based logins per team

member with no seat limitations

• File collaboration tool• Same web store experience as

customers

*This feature will be available with one of our next updates.



Hassle-Free Order Fulfillment

Accept payments securely

Breathe easier knowing that your clients’ credit card data is handled with the utmost security. k-eCommerce’s PCI implementation protects customer information and ensures confidential data security, and our cloud is fully PCI-DSS Level 1 certified to make PCIDSS compliance even easier for your business.

“We have dealt with a lot of software companies and our experience with k-eCommerce has been by far the best.” -Joseph Hohe, VP of Operations, Auto Vehicle Parts Co.

• Multiple payment options including major credit cards and gift cards

• Merchant accounts with multiple currencies• Credit card tokenization• Address Verification Service (AVS)• Card Verification Value Code (CVV2)• Online invoices and statements

• Easy, secure and automatic back order pay-ment recovery for pre-authorized credit card orders

• Process electronic payments like ACH and EFT for simplified On Account payments

• Issue post-authorization uplifts on processed transactions when you need to secure additional funds.



Tax your orders accurately

k-eCommerce has an integrated sales tax tool that keeps your tax rates accurate.

• Tax schedules pulled from Microsoft Dynamics™• Integration with third party tax services such as

Ship your products with ease

We make shipping your products easy with integrated shipping tools.

• Calculate standard shipping rates in real-time from USPS, UPS, FedEx, Canada Post and Purolator

• Calculations based on weight and dimensions set up in

• Microsoft Dynamics™ Supports multiple ware-houses

• Supports unlimited shipping methods• Real-time order tracking dashboard• Integration with your shipping logic or TMS



One Store, Many Markets

Diversify your online sales channels

“We have reached new markets, even international ones, and our web sales are constantly increasing. We couldn’t be happier with our choice of e-commerce provider.”

-Marie-Josée Gélinas, Business Owner, Art and Culture Bonsai

Marketplaces like Amazon and eBay are very popular with online consumers. k-eCommerce brings those consumers to you with Online Marketplace Integration. All your pricing, availability, and catalogs are maintained in just one database, and orders made through these marketplaces write back to Microsoft Dynamics™ for you to pick, pack, and fill.

MicrosoftDynamics



The Perfect Solution for Your Business

“We love k-eCommerce products and the great service that we receive; if they don’t have the answer, they will get it for you.” -Shannon Weston, Vice President, Sunrise National

Distributors

• Monthly subscription-based pricing environment via VPN.

• Save on PCI compliance fees• No need to purchase extra hardware• We handle the maintenance for you• 99.95% uptime so your clients can shop 24/7/365• Dedicated environment available

Fast and easy with the cloud

Our Software as a Service (SaaS) option will get you online in weeks instead of months, maximizing your ROI with minimal work on your end. Our cloud is PCI-DSS Level 1 certified, an absolute must to protect your customers and your business. This alone will save you a lot of time and money, and you can rest assured that your customer’s data is protected.



Full control with a license

Prefer to keep everything in-house? k-eCommerce is also available as a license. This option gives you the flexibility to set up your own infrastructure and customize everything yourself. You will need to use your own Microsoft license and obtain your own PCI-DSS certification for secure payment processing.

Get a dedicated environment

If you want to retain a good amount of control without the hassle of going through a compliance audit, then a dedicated environment in our PCI-DSS Level 1 certified cloud is the right choice for you. You’ll have access to a virtual environment via VPN.

Updates On Demand

Access updates and patches directly on the cloud and apply them at your convenience.

k-eCommerce Sandbox

Test out new features and learn how they work in a sandbox environment before making changes to your live site.



Going Above and Beyond is What We Do

When you choose k-eCommerce, you’re not just choosing a web store platform. You’re choosing an e-commerce partner, a team of passionate experts who have been helping to build successful online businesses for more than 20 years.

We plan every detail From concept to launch, a dedicated project manager oversees every aspect of your web store’s development and implementation to get you online smoothly and efficiently.

We give you everything you need

Before you open for business, we make sure you know how to set up and run your new e-commerce solution like an expert with extensive one-on-one training.

Step-by-step knowledge at your fingertips

Consult our Knowledge Base for comprehensive documentation on your e-commerce platform, featuring detailed steps and screen shots showing you how to do everything.

“k-eCommerce support, from a 1 to 10, is over a 10. They are always there and available and they are very knowledgable.” -Pam Toscano, Marketing Manager, Metropolitan

SalesCompany



And the best part? All this is included, along with more than 300 other features performance improvements and fixes, with the most recent version of k-eCommerce!

Want to talk about your project? Our e-commerce experts are here to answer all your questions. Book a call with us today or schedule a live demo!

1-855-532-6663

BOOK A DEMO

Your vision is ours

We build a web store that matches your vision. Whether you’re looking for specialized functionality or unique branding, custom development is available for your company’s needs.

We’re here when you need us

Our in-house support and service team is on call to answer all your questions, address your concerns, and resolve any issues quickly and courteously.

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Going Above and Beyond is What We DoThe Perfect Solution for Your BusinessOne Store, Many MarketsHassle-Free Order FulfillmentBetter Equip your Sales TeamTools for Digital MarketingE-commerce for B2CE-commerce for B2BWho are we?Our customers are serious about growing their business online

make dynamics sell for you - k-ecommerce · 2021. 1. 8. · k-ecommerce.com |mke dnmics sell or you...

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