major social network best practices - pure michigan · best practices: social media management...
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Major Social Network Best Practices
Prepared by: Grant Kenney
Senior Digital Strategist Twitter: @GrantKenney
May 3, 2016
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Why Facebook? Facebook is the world’s largest social network and one of
the most versatile tools available to online marketers today.
Facebook can be a powerhouse in your online marketing strategy…if leveraged correctly.
#PureMichiganEDU
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Best Practices: Post Length How long are your Facebook posts?
#PureMichiganEDU
Ideal length for a post is 40 characters. Less is more.
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Best Practices: Structure Separate
components to make posts
more digestible to users.
Ask simple
questions that are relevant or that could drive conversations
and future content ideas. #PureMichiganEDU
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Best Practices: Structure Avoid the dreaded “Big Box O’ Text”
#PureMichiganEDU
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Best Practices: Invite Likes
Don’t have many Page
Likes?
Invite people to your page!
#PureMichiganEDU
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Best Practices: Hashtags
#PureMichiganEDU
Hashtags are a great way to join
or start conversations to allow people to
find your content.
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Best Practices: Hashtags
Stick with one or two on
Facebook to consistently
use in order to increase
awareness.
#PureMichiganEDU
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Speaking of Hashtags
#PureMichiganEDU
ALWAYS use the Pure Michigan hashtag!
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Best Practices: Imagery Be visual and always use compelling photos or
videos.
If the post looks ugly to
you, it will look ugly to
your audience.
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Best Practices: Imagery
Speaking of being
visual…
#PureMichiganEDU
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Best Practices: Tracking URLs
Use a URL shortener to shrink your link to avoid
long and ugly URLs.
#PureMichiganEDU
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Best Practices: Post Data Look at your Post Data through Insights to get a breakdown of individual post performance.
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Best Practices: Post Types Experiment with different formats for content and use insights to deliver content that is the most engaged
with.
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Best Practices: Frequency/Timing Post once per day on your Facebook page and use
Facebook Page Insights to determine the best time to post.
#PureMichiganEDU
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Best Practices: Password Protection
#PureMichiganEDU
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Why Instagram? Instagram is an online mobile photo-sharing, video-sharing
and social networking service.
Instagram provides a veritable cornucopia of uses besides simply sharing pretty pictures.
#PureMichiganEDU
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Best Practices: Posting
#PureMichiganEDU
Tell a story with your images and give people something they can’t get themselves to get a behind the scenes look.
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Best Practices: Hashtags
#PureMichiganEDU
Research the hashtags you want to use to ensure they’ll be seen by a relevant audience.
0 posts 4,260 posts
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Best Practices: Hashtags
#PureMichiganEDU
Use 3-5 hashtags when posting to Instagram.
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Best Practices: Engagement
#PureMichiganEDU
Engagement plays a key
role in growing and cultivating a successful Instagram presence.
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Best Practices: Engagement
#PureMichiganEDU
Regularly search for content and relevant hashtags relating to your business or DMO and either like or
comment.
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Best Practices: Frequency/Timing • Post four times per week to Instagram • Users are more active on weekdays and weekends and
busier at night • See what works best for your brand and analyze results • Use free tools like Squarelovin or PicStats
#PureMichiganEDU
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Five Uses for Instagram Pictures • Include email newsletters • Showcase in your blogs • Share on Facebook and other
social networks • Include in visitor guides • String multiple Instagram pics
together into a video
#PureMichiganEDU
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Geotagging Geotagging allows you to create and “check in” to your location on Instagram.
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Why Twitter? Twitter specializes in short messages, which may include
photos or videos.
Twitter tends to have a higher learning curve than other social networks, but can be effective if used properly.
#PureMichiganEDU
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Twitter as an Amplifier Send out more than one tweet to promote a single piece of content. Deliver multiple tweets with slightly different angles. • The first tweet builds awareness • The second tweet is in the form of a question • The final tweet features a fact from the content being
promoted
#PureMichiganEDU
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Best Practices: Recycle!
#PureMichiganEDU
Repeat and recycle relevant and popular content – just change your language!
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Evergreen Content is Perfect for Twitter
#PureMichiganEDU
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Twitter as a Traffic Driver Like Instagram, the prevalence of hashtags on Twitter allows you to reach a multitude of people who may not be aware you exist.
#PureMichiganEDU
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Twitter for Customer Service The natural back and forth nature of Twitter makes it a great resource for customer service and handling issues.
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Best Practices: Tweet Length Ideal length for a tweet is 100 characters.
#PureMichiganEDU
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Best Practices: Engagement
#PureMichiganEDU
• Reply and Like when others reply to your tweets • Don’t retweet every mention you gets
• Search for related hashtags and Like or comment on what you come across
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Best Practices: Structure
#PureMichiganEDU
Familiarize yourself with
the way a tweet is sent and don’t be
afraid of Twitter!
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Best Practices: Pictures
#PureMichiganEDU
Tweets with pictures get
more attention than those
without – but don’t force it!
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Best Practices: Frequency/Timing • Tweet 4-6 times per day • Typically, posting before lunch and the early evening
works best • Use a tool like Tweriod to find your best times to post
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Best Practices: Use Lists Separating different accounts into Lists is a great way to sift through the noise to find relevant content.
#PureMichiganEDU
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Best Practices: Social Media Management Tools like Hootsuite or Sprout Social can cost money – but are excellent tools for social media managers to monitor, schedule and respond to content.
#PureMichiganEDU
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Why Pinterest? Pinterest allows users to share and “Pin” items of interest to
collections, also known as boards. Pinterest can be a great way to drive traffic to your website
and showcase experiences visually.
#PureMichiganEDU
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Best Practices: Buttons Add the Pin It button to make it easier for people to Pin from your website and add the a Follow button on your website
and in your newsletter.
#PureMichiganEDU
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Best Practices: Pinning Pin regularly so your content appears in
your followers’ feeds and in search.
Also be sure to add
compelling and specific descriptions
to Pins.
#PureMichiganEDU
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Best Practices: Pin Sources Pin your own content from your own website to leverage the platform more effectively so you’re
sending people back to your site.
#PureMichiganEDU
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Best Practices: Engagement Follow other Pinners and search for Pins that
relate to your business so you can like
and comment.
#PureMichiganEDU
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BEST PRACTICES: SEO Optimize the
About section, Boards and
Pins are optimized for search with
relevant keywords.
#PureMichiganEDU
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Place Pins and Boards
Place Pins and Boards include extra details like addresses and phone numbers and may be
plotted on maps.
However, these are special kinds of Pins and Boards…
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Rich Pins Rich Pins are Pins that include extra information
on the Pin itself.
To get started, you'll need to prep your website with meta tags, test out your Rich Pins and apply
to get them on Pinterest.
If you're not technical, you might want to ask your developer or site owner to help get you going!
developers.pinterest.com
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Embedding
#PureMichiganEDU
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Widget Builder Use the
Pinterest Widget Builder to create different kinds of
embeddable content from not just any of your Pins and Boards – but anyone’s.
#PureMichiganEDU