hacking management - best practices and tools

@danberger | #MESworks May 2014

Hacking Management

Best practices and tools to start, scale, and sustain your business


Audience-Presenter Agreement

• Engage me (@danberger) and others via twitter #MESWorks.

• Take as many notes/photos and share as you please.


Come up with 3 operating principles that will guide how your run your org.(e.g. “Become an employer of choice”)


Crowdsource your core values to your teammates from an early stage.


Source: McKinsey

Core values are important because they align with everything else in the org


Crowdsource your mission by asking your teammates to vision your company out 5 years


Use Objectives and Key Results (OKRs) to drive goals quarter by quarter.


Weekly Surveys(Standardized) Regular Meetings Surveys

(Not standardized)

These are the tools we use to manage effectively and continulously measure performance.


Source: HBR IdeaCast

As a manager, your #1 rule is to remove obstacles so you individual contributors are successful.


Source: The Charisma Myth

Charisma can be hacked, mostly through body language. Focus on eye contact, smiling, mirroring the posture of those you talk to and staying still.


Leadership is scalable; Management is not.


The Qualities of a Great Manager

They motivateThey are assertive

They are accountableThey build relationships

They make decisions

Source: Gallup


Delegating is a test of your will. Start empowering others now and place a $$ value on your time to justify it.Exercise: Separate your tasks b/w Delegate, Do, Dump


Feedback is tough because it presents tension between our need to learn and our desire to be accepted.Remember: negative interactions with supervisors cause a 6x stronger reaction than positive onesBefore giving feedback, ask yourself: “Do I really need to give feedback in this situation?


Effective Communication

Em

otio

nsSource: Interview w/ Dick Costolo

Manage along the x-axis, not the y-axis.Never leave a 1-on-1 with todo’s.


Become a deliberately developmental organization that makes your employees better people.


Source: 5 Dysfunctions of a Team

These are the 5 dysfunctions of a team. It all starts with Trust.


Motivation 2.0Source: Drive

Learning is part of the “New Incomes”


Meetings are awesome. Make sure you have objectives, agendas, minutes, and next steps.If they don’t add value. Don’t have them.Always Be Capturing.


Source: The Extraordinary Leader

Eliminate fatal flaws and focus on strengths. This is how you become extraordinary.


Thank you!

Email: [email protected]

Twitter: @danberger

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hacking management - best practices and tools

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