maintenance workshop 25.11.2010 herwig chantrain division safety & quality manager
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Maintenance workshop 25.11.2010Herwig Chantrain
Division Safety & Quality Manager
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GDF SUEZ Energy Services
BU Tractebel Engineering
BU Power & Gas Companies
AirportSolutions
Fabricom IO (B), Fabricom AS (N), Fabricom Contracting Ltd (UK),Fabricom Offshore Services (UK), Fabricom bv (NL)
Cofely Airport Services (Paris, Brussels, Montreal),Logan Teleflex (Hull, Paris, Brussels, Louisville)
Oil, Gas & Power
I
I
BU Belgium
BU France Energy Services
BU International
BU The Netherlands
BU France Installations and Related Services
Turnover 1,65 B€
Manpower 11.500
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Organisation chart Belgian Operations
Belgian OperationsLuc De Winter
General Manager
Waterways, Airports, Ports, Marine & BuildingsPeter Scheirs
High VoltageDirk Van Belle
DistributionJacques Ampe
Communication & SecurityAndré Coppens
Rail, Roads, EnvironmentMark Dirckx
Industry NorthSteven Saerens
Industry SouthBernard Arimont
Energy & EnvironmentJohny Hermans
Maintenance, Services & PanelsPhilippe Deneve
Dept. Piping & Mechanical Steven SaerensJulien Haesen
Dept. Electrical & InstrumentationMarc Van Cutsem (Projects NC)Guido Vidal (Frame Agreements NC)Marcel Bertjens (NE)Dominique Vervecken (NW)
Dept. Process SolutionsDominique Vervecken
Dept. Piping & MechanicalVincent Ringlet
Dept. Electrical & InstrumentationPhilippe CessionPatrick Roosen
Dept. Maintenance & Process SolutionsPhilippe Delmelle
Dept. Underground PipingJean-Pierre Coucke
Dept. Energy & EnvironmentArthur MeersmanDept. Energy ServicesMichel Kersten
Dept. PanelsSerge Van den Eynden
Dept. MaintenanceRudy Casier
Dept. Specialised ServicesEddy Willems
Waterways/Airports
Ports/Marine
Buildings
Dept. North
Dept. South
Lines
Substations
Underground
Networks
Systems
Security
Rail
Environment
Roads North
Roads South
Dept. Mechanical WorkshopsEddy Francken
Dept. Zelzate HubWilly Tollenaere
Maintenance on Site
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Maintenance on Site
Total maintenance of process and utility plants
Maintenance of rotating equipment Turbines, compressors, pumps, onshore wind
farms, blowers, gearboxes,…
Partnership with equipment manufacturers
Condition monitoring (vibration measurement, oil analysis, infrared images,…)
Re-engineering of pumps
Lubrication contracts Maintenance in nuclear power plants Maintenance in incinerators
Key elements
24/7 service
Multidisciplinary teams
3 locations
Back-up support from workshops
Safe Maintenance
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Risks during maintenance
Energy on the systems (electricity, pressure, chemical products)
Lack of knowledge of the installation (outsourcing)
Pressure of time (trouble-shooting, intervention)
Communication (linguistic problems, difference in safety culture and perception)
Choice of partners based on costs
High demands – low costs
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Target : zero fatal incidents
High costs
Loss of image
Criminal prosecution
Human harm
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Rules
X number of
customers
Multinational
Contractor
Subcontractor (SME)
Maintenance employee
Local legislation+
Global standards+
Site rules
+Contractor rules
+Company rules
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Pressure on the maintenance employeeQualified in his/her
specialty
Extra qualifications
Knowledge of the safety rules
Administration
Linguistic skill
Salary
Large structures vs SME“You don't have to start out understanding each other. You have to end up understanding each other.” (Buddingh)
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Different safety cultures
Large structure
Unrealistic safety demands
Don’t follow their own safety rules
Deviate from safety rules when urgent Tolerance policy
Limited safety policy
Unqualified personnel
Few means Many demands for the person carrying out the work Linguistic problems Fraud
SME
Different safety
cultures
CollaborationDoing everything oneself, is adding up. Collaborating is multiplying.
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Working with a third party – European legislation
employer third parties
employee employee
instructions
+
training
instructions
+
training
information
check instructions
training
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Contractor management
Good communication between the different partners
Screening partners – database Not only impose rules but also coaching
white crowContractor manager
• Trainings (in own workshop)• Contractor days• Joint purchase• Expertise Safety Manager• Audit• Risk analysis• Site visit
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Contractor management
Need each other in order to achieve objectives
Consider subcontractors as own employees
Incorporate all safety data in own statistics
Enhance standard with all partners (at times educate customer, mostly customer high demands)
Uniform rules different companies
VCA (safety checklist for contractors) http://www.besacc-vca.be/nl/vca
Exchange data
“There are risks and costs to a program of action, but they are far less than the long-range risks and
costsof comfortable inaction.”
John Fitzgerald Kennedy