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DEGREE FEEDBACKA Powerful Performance Management ToolDate : 11-12 July 2017 Kingdom of Bahrain

360 DEGREE FEEDBACK

WHO SHOULD ATTEND?

Individuals and Organisations who wish to understand their businesses, their teams and customers in order to serve them in the best way.

• Senior Managers • HR & Training Managers• HRD and OD Professionals • Head of learning Department• All levels of supervisors who have to understand how 360 degree feedback works

When you completed this course you will be able to define the key concepts associated with the 360 Degree Feedback and you will be able to:

• Identify the main benefits of effective performance appraisal and the roles that the manager and employee play.

• Understand eight common appraisal techniques.• Identify two major implementation areas of 360 Degree Feedback.• Use 360 Degree Feedback effectively within the organization to close gaps in skills,

knowledge and behaviours.• Determine whether your organization is ready for 360 Degree Feedback.• Understand common reasons why 360 Degree Feedback Programs Fail.• Critique full 720 degree feedback and its long-term organisational benefits.

WORKSHOP DELIVERABLES

WHAT IS 360 DEGREE FEEDBACK?

360 Degree Feedback is a system or process in which employees receive confidential, anonymous feedback from the people who work around them. This typically includes the employee's manager, peers, and direct reports. A mixture of about eight to twelve people fill out an anonymous feedback form that asks questions covering a broad range of workplace competencies.

This programme is designed to equip the organizations with the necessary skills and knowledge to effectively know their customers need in such a way that upon completion of training and other developmental methods, they can positively impact the overall business and profitability of the company.

360 DEGREE FEEDBACK

DR. CLARE BECKETT-MCINROY

• HRD Lecturer on the University of Strathclyde’s (UK) MBA, University Dean and Action learning Set Facilitator, Teacher Trainer at BTC at University of Bahrain and facilitator on Masters programmes for Royal College of Surgeons Ireland (RCSI MUB).

• Master Certified Coach providing accredited Coach Training Programme to professionals globally, across sectors.

• Leads large-scale conferences and business/networking events related to knowledge share

• Designed, delivered and gained accreditation for numerous courses and programmes including Leadership Development and Innovation with ICF, AC and ILM as well as other international professional bodies.

• Education and Development Advisor for Family Businesses and Ultra High Net Worth individuals

• Presented for EO and numerous universities including Harvard University, Mansoura University and The University of Manchester as well as, most recently, at OPAL, Loedstar and CAMPDEN Conferences.

• Over fifty published articles, two book chapters (Routledge), three published books

• Editorial Board Member for the International Journal of Mentoring and Coaching with European Mentoring and Coaching Council and VP ICF Bahrain Chapter.

PRESENTER

360 DEGREE FEEDBACK

PROGRAMME | DAY 1

TIME PROGRAMME08:00 – 08:30 Reg is t ra t i on - Tea & Co f fee

08:30 – 10:00 Session 1: Introduction• Establishing Ground Rules• Starting The Session• What to Expect• Key Learning Principles• Pre-Assignment

10:00 – 10:30 Tea & Co f fee Break

10:30 – 12:00 Session 2: Why Need to Measure Performance?• Learning Objectives• Why Have Performance Appraisals• Eight Appraisal Techniques• Key Performance Indicators• Ranking• Paired Comparisons• Critical Incident• E x e r c i s e s

12:00 – 12:30 Praye r T ime / Tea & Co f fee Break

12:30 - 15:00 Session 3: International Best Practices• Free Form/Narrative• Self Assessment • Assessment Centre Performance• Diagnostics for 360 Degree Feedback• E x e r c i s e s

15:00 Lunch and C lose o f day one

360 DEGREE FEEDBACK

PROGRAMME | DAY 2

TIME PROGRAMME08:00 – 08:30 Reg is t ra t i on - Tea & Co f fee

08:30 – 10:00 Session 4: Implementation Formula• Introduction of Day Two• Key Implementation Areas• An Effective 360 Degree Feedback Process• E x e r c i s e s

10:00 – 10:30 Tea & Co f fee Break

10:30 – 12:00 Session 5: Importance of 360 Degree Feedback• Are You Ready For 360 Degree Feedback?• Why 360 Degree Feedback Programs Fail - The 720 Loop• E x e r c i s e s

12:00 – 12:30 Praye r T ime / Tea & Co f fee Break

12:30 - 15:00 Session 6: Final Review & Assesment• Summary• Post Assignment• Action Plan• Recommended Reading• Evaluation• Closing E x e r c i s e s

15:00 Lunch and C lose o f the day two

360 DEGREE FEEDBACK

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The workshop fee will include:

Attending all the sessions. Full workshop materials. Lunch, tea and coffee. A certificate of completion.

EVENT MANAGEMENT HOW TO REGISTER

OriginBahrain

Origin.com.bh

+973 37 700 036

360 DEGREE FEEDBACK

How is 360 Degree Feedback Used? Companies typically use a 360 feedback system in one of two ways:

1. 360 Feedback as a Development Tool to help employees recognise strengths and weaknesses and become more effectiveWhen done properly, 360 is highly effective as a development tool. The feedback process gives people an opportunity to provide anonymous feedback to a coworker that they might otherwise be uncomfortable giving. Feedback recipients gain insight into how others perceive them and have an opportunity to adjust behaviors and develop skills that will enable them to excel at their jobs.

2. 360 Feedback as a Performance Appraisal Tool to measure employee performance

Using a 360 degree feedback system for Performance Appraisal is a common practice, but not always a good idea. It is difficult to properly structure a 360 feedback process that creates an atmosphere of trust when you use 360 evaluations to measure performance.

What a 360 Feedback Measures?• 360 feedback measures behaviors and

competencies• 360 assessments provide feedback on

how others perceive an employee

• 360 feedback addresses skills such as listening, planning, and goal-setting

• A 360 evaluation focuses on subjective areas such as teamwork, character, and leadership effectiveness

Some Examples of Competencies• Leadership• Empowering Others• Managing Change• Team Building• Emotional Intelligence• Creativity• Innovation• Communication• Performance Management• Persuasion• Interpersonal Awareness• Forward Thinking• Decision Making• Problem Solving

Useful readings in 360 degree feedback

ABOUT 360 DEGREE FEEDBACK

Account Name:

Origin Consulting Co. W.L.L

Bank: BBKIBAN Number:

BH 21 BBKU 0010 0000 278 570

Payment Method:Please make payments in

favour of :

Fax

Cancellation/Substitutions No cancellation will be permitted once a registration form is received. However, substitution is allowed.

Participation Fees

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HOW TO REGISTEREVENT ORGANISER

+973 17 552 890registration@origin.com.bh

OriginBahrain

* For additional registration, use a copy of this form.

The workshop fee will include:

- Attending all workshop sessions.

- Full workshop materials.

- Lunch, tea and coffee.

- A certificate of compelation.

+973 17 552 878

RegistrationFORM

BD. 380 per Delegate

*Corporate rate are available

Degree FeedbackA Powerful Performance Management Tool

11-12JULY 2017Kingdom of Bahrain

EVENT MANAGEMENT HOW TO REGISTER

OriginBahrain

Origin.com.bh

MEMBER OF

DEGREE FEEDBACKA Powerful Performance Management Tool

+973 37 700 036