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BriefAn important function for startupsBuilding a solid foundationSave you $ and Time

•> 300 STUDENTS•95% NON-CULINARY ART BACKGROUND•95% PART TIME STAFF•HIGH PACED ENVIRONMENT

ChallengeHow do we build a high performance team with part-timers?

The Usual•Hiring the right people•Provide good training•Give motivationMORE THAN

THAT

3 Stages1.MVP Stage

(Multiple Value & Practice)

2.Employee Validation

3.Performance Hacking

Stage #1MVP Stage

(Multiple Values & Practice)

driven by

STARTING WITH WHY

WHAT IS YOUR

WHY?

GOALTo create an impact in the Malaysian F&B industry and to be the best workplace of the industry

myBurgerLab Values 1. Be Welcoming and Sincere Provide a sense of belonging to everyone

2. Be Passionate and Dedicated

Take pride in everything that you do. 3. Be Responsible and Accountable

No one’s perfect. Admit your mistakes and learn

4. Be Considerate and Respectful

We are a family. Respect everyone’s self-esteem

5. Be Unique and Inventive Challenges are just a test of our ingenuity.

6. Be Knowledgeable and Humble

Continuous learning and share with others

Stage #2Employee

ValidationStage #2Employee

Validation

HIRE SLOW, FIRE FASTEXPECTATIONSBROADBANDING

Stage #3Performance

Hacking

ENERGY LEVELTREAT EVERYONE DIFFERENTLYEXPECTATIONS

TREAT PEOPLE WELLACCOUNTABLEINCENTIVETRUST

Going Above & Beyond

Few Other Case Studies

Thank You!