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VOL. 13 2016 MAGAZINE

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Page 1: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

VOL. 1

3 20

16

MAGAZINE

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Page 2: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

PEOPLE

SAFETY

REGIONS

Want to follow Canadian Pacific Magazine stories on social media? Follow us on for behind-the-scene stories, beauty shots and more!

C O N T E N T S

ON THE COVER“It was an eye-

opening experience

to ride along with

Constable Dollbaum.

I couldn’t believe the

number of offenders

he deals with day to

day. What impressed

me was his ability to

not let this affect his

decisions and deal

with each situation

case by case.”

Kristopher Grunert,

Photographer

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Page 3: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

L E T T E R F R O M T H E E D I T O R

APRIL CRANEEDITOR-IN-CHIEF

“ IN A VERY SHORT TIME, I’VE HAD A MERE GLIMPSE INTO THE MULTITUDE OF CHALLENGES, OPPORTUNITIES AND ENERGY BEING EXPENDED ACROSS THIS COMPANY TO KEEP TRAINS RUNNING. BRINGING THESE STORIES TO LIFE AND SHARING THEM ACROSS OUR NETWORK WILL BE THE CONTINUED FOCUS OF THE MAGAZINE.”

ON THE QUEST FOR KNOWLEDGE

YOU COULD CALL IT FOOLISH OR

BRAVE TO WRITE A LETTER TO

NEARLY 12,200 RAILROADERS

WHEN YOU’VE BEEN ON THE JOB

FOR MERE WEEKS. As the new

editor-in-chief for Canadian Pacific

Magazine—and in the spirit of

do what you say you’ll do—I felt

compelled to roll up my sleeves,

put some words to paper and

hope for the best.

It’s not a coincidence that

everyone I’ve encountered so far

in my short tenure has taken the

time to share their expertise and

enthusiasm for our business. My

onboarding quest for knowledge

included a crash course in

operating metrics, to appreciate

how we are valued by the financial

markets. They’ll be watching

volumes closely for the remainder

of the year; so will we. I’ve picked

up the high-level composition of

our customer base and how we

meet their unique needs. This

edition’s feature story, Brewing

up Business, is a prime example

of the power of collaboration

in pursuit of one of our five

Foundations: Provide Service.

Also in this edition, President

and Chief Operating Officer

Keith Creel makes the case for

locomotive voice and video

recording legislation in Canada

in Extra Eyes and Ears for

Safety, with this practical yet

persuasive message: “I would

much rather prevent a death than

explain one.”

To dispel misinformation

and misconceptions around the

work-life balance of our Train and

Engine personnel, Work, Rest

and Time Off at CP is a must

read. It addresses an extremely

important and misunderstood

topic, and advocates for more

predictable work patterns and

more predictable time off.

Rounding out my newcomer’s

curriculum was a 101 in CP

philanthropy. This connected the

dots on the significance of the

CP Has Heart campaign and our

community outreach efforts. Both

Everyone Has a Heart and Making

Magic Happen share personal

accounts on how our involvement

makes a difference and brings this

all closer to home.

In a very short time, I’ve had

a mere glimpse into the multitude

of challenges, opportunities and

energy being expended across

this company to keep trains

running. Bringing these stories

to life and sharing them across

our network will be the continued

focus of the magazine.

The readership and feedback

for Canadian Pacific Magazine

is encouraging and there are no

plans to make any major changes.

However, we still want to hear

from you, to evolve as necessary

to meet your information needs.

Please keep letting us know what

you think, offer some story ideas

or send a quick hi to the new girl

at .

Thank you for your readership.

—1

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Page 4: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

MAKING MAGIC HAPPENA HOLIDAY WISH COME TRUE

VOL. 13 | PEOPLE

—2

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Page 5: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

SOMETIMES, DREAMS DO

COME TRUE. Just ask 12-year-

old Girl Scouts and friends

Michela Miller and Madison

Sveum from Wauwatosa,

Wisconsin. These two bright,

enterprising and civic-minded

young ladies had an idea to

bring the CP Holiday Train

to their city, Tosa, supporting

the need to raise awareness for

hunger issues and earn their

Girl Scout Silver Award badge.

They had no idea how

quickly their community

would rally with them.

Miller and Sveum had

watched the Holiday Train

roll through their city after

the Milwaukee show in 2014

and wondered what it would

take to make it stop in Tosa.

They knew items at their local

food pantry, Tosa Cares, were

in high demand and after

learning the purpose of this

special train, they approached

Mayor Kathy Ehley with a

plan. With the mayor’s blessing

and support, Miller and

Sveum gathered together key

organizations with the goal

of raising as many donations

as possible.

Seeing the tremendous

dedication and motivation of

the girls and the commitment

of the city, CP was delighted

to add Tosa to the Holiday

Train schedule. And what a

visit it was. On a cold winter

night, more than 15,000 people

welcomed the train as it slowly

made its way to the designated

stop, right in the middle of

the city. From the moment

the stage door was lowered

and familiar melodies hit the

cool evening air, the people

of Tosa opened their hearts

with generosity.

Magic was made that night

as children of all ages looked

on in wonder at the beautiful

train lit up with hundreds

of thousands of lights, and

enjoyed holiday music from

Kira Isabella and Doc Walker.

“Truthfully, when I saw

the train come in and heard

everybody around me clapping

and cheering, I teared up a

little bit,” Miller said.

That feeling was “so

heartwarming,” said Sveum.

Both girls were overwhelmed

“ TRUTHFULLY, WHEN I SAW THE TRAIN COME IN AND I HEARD EVERYBODY AROUND ME CLAPPING AND CHEERING, I TEARED UP A LITTLE BIT.”

by the support. However, the

goodwill did not end there.

Donations continued to pour in

and Tosa Cares was able to feed

600 families over the winter.

Since 1999, the Holiday

Train program has raised more

than $12 million and collected

3.9 million pounds of food

for food banks across the CP

network. Whether you are part

of the crew helping make the

magic, or the boots on the

ground making sure nobody

goes hungry during the holiday

season, you do not want to miss

out on the 18th year of making

dreams come true, because

this, after all, is the meaning of

the Holiday Train, one stop at

a time, one song at a time, one

community at a time.

Visit www.cpr.ca to see

where you too can share in

the magic of the 2016 Holiday

Train. Once again the Holiday

Train’s social media channels

will be fired up, posting stories

of the train’s journey and sharing

fan photos of the train as it’s

captured across the network.

Make sure to follow the

excitement @CPHolidayTrain.

A local television reporter interviewed

Michela Miller and Madison Sveum as

they anxiously waited for the Holiday

Train to arrive in Tosa.

—3

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Page 6: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

ALAN DOLLBAUM CPPS OFFICERCP POLICE SERVICE (CPPS) IS CHARGED WITH PROTECTING CP EMPLOYEES, ASSETS AND THE COMMUNITIES IN WHICH WE OPERATE. CONSTABLE ALAN DOLLBAUM IS A CPPS OFFICER WHO TAKES THAT RESPONSIBILITY SERIOUSLY. OPERATING OUT OF MONTRÉAL, DOLLBAUM IS ONE YEAR INTO HIS POLICE ROLE AND ALREADY SETTING AN EXAMPLE WITH HIS PASSION, DEDICATION AND LEADERSHIP.

reviewing incidents/offences

that occurred within our

area since my last working

shift. Once completed, I will

patrol CP property and assets,

conduct trespass enforcement,

traffic enforcement, train

inspections, security briefings

and promote railway safety to

the general public. Trespassing

is a major concern due to

offenders cutting fences on

our lines and using the tracks

as shortcuts. We also inspect

parked trains, ensuring that

they are not interfered with

and that break and enters do

not occur. Our major yards are

St. Luc, Hochelaga, Lachine

Intermodal Terminal and

Smiths Falls.

HAVE YOU HAD ANY

INTERESTING CALLS?

Every day is different and

you never know what sort of

challenges you’re going to face.

Due to the location of CP

property within the city, you

meet interesting people. I am

always amazed at the extent

individuals will go to in order

to disrupt train operations.

WHAT IS UNIQUE ABOUT THE

TERRITORY YOU COVER?

The area I am responsible

for stretches from Montréal,

Québec to Belleville, Ontario.

It includes eight subdivisions,

492 miles of track and seven

major yards and facilities.

What’s perhaps most unique

about this territory is that

it’s our only French-speaking

jurisdiction in North America.

The language is unique,

and the city of Montréal

has an extended history

with the railroad—CP’s

corporate headquarters used

to be located here. There’s a

lengthy relationship with the

community too. Three of the

subdivisions I cover are AMT,

which is the commuter service

for the greater Montréal area.

CP is part of the culture here.

WHAT DOES A TYPICAL DAY

LOOK LIKE FOR YOU?

It starts at the office, checking

email, train lineup and

ON THE JOB

VOL. 13 | PEOPLE

—4

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Page 7: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

In one instance offenders

trespassed on CP property in

order to set up a fake person,

like a scarecrow, on our tracks.

The crew stopped the train

and discovered what they had

hit, and we were called to

investigate. Mischief like this

causes unnecessary train delays

and impacts our employees.

Due to incidents like this we

take trespassing seriously,

and investigate and prosecute

offenders to the full extent

of the law.

WHAT IS YOUR

BIGGEST CHALLENGE?

Educating the general public

about the dangers of trespassing.

Many people we apprehend

state that they had no idea

that it’s illegal to cross railway

tracks at non-designated areas,

despite having warning signs

and fences in place. Trespassers

will argue that crossing through

openings in fences (holes)

is okay. They don’t seem to

understand how dangerous it

is to trespass on rail lines and

property. Many people, no

matter what age, truly believe

they’ll hear a train approaching.

That is simply not the case—

especially when wearing

headphones. Getting this

message across to the general

public is one of our biggest

challenges, but also one of our

most important responsibilities.

WHAT IS THE ONE THING YOU

WANT OTHER CP EMPLOYEES

TO KNOW ABOUT CPPS?

They should know to never

hesitate to contact CPPS if

there’s suspicious or criminal

activity taking place on or

around CP property. We’re

here to ensure their safety,

the safety of the public and to

support service reliability by

“ EVERY DAY IS DIFFERENT AND THIS ALLOWS ME TO TEST MY SKILLS AND KNOWLEDGE AS A LAW ENFORCEMENT OFFICER AS WELL AS A PERSON. AT THE END OF MY SHIFT I HAVE THE FEELING OF ACCOMPLISHMENT.”

reducing train delays caused

by third party interference.

Furthermore, a CP employee

should never feel like they need

to intervene directly if it is not

safe to do so—they just need

to call us and provide as much

detailed information as possible

about the problem without

placing themselves in harm’s

way. We’ll take it from there.

WHAT IS YOUR FAVOURITE ASPECT

OF BEING A CPPS OFFICER?

Honestly, I enjoy everything

about this job. I get to travel

within a large area and meet

new people and employees

on a daily basis. As previously

mentioned, every day is

different and this allows me to

test my skills and knowledge

as a law enforcement officer

as well as a person. At the end

of my shift I have the feeling

of accomplishment. I am

very proud to wear the CPPS

uniform and to be part of what

it represents.

WHAT MADE YOU TRANSITION

FROM THE MILITARY TO CPPS? 

I truly enjoyed my years as

a military police officer and

had the chance to travel on

many occasions. However,

I was ready for a new challenge.

Being from the Montréal area,

I saw the opportunity to stay

close to my family while doing

a job I enjoy. The railroad

offers an environment that has

a similar structure to what I

was used to, which allowed

an easy transition. Also, from

my perspective, CPPS is a

prestigious police force, with a

long and proud history just like

the railroad. I believe that my

military experience provided

the solid foundation that helps

me carry out my daily tasks as

a CPPS officer.

—5

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Page 8: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

BREWING UP BUSINESS

VOL. 13 | 2016 —6

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Page 9: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

BREWING UP BUSINESS

CP LOGISTICS (CPL) HELPS

CUSTOMERS MEET THEIR

BUSINESS DEMANDS BY

OFFERING INNOVATIVE SUPPLY

CHAIN SOLUTIONS. THIS TEAM

HAS BEEN EXPANDING CP’S BASE

OFFERING FOR INTERMODAL

CUSTOMERS FOR YEARS AND

RECENT RESTRUCTURING HAS

THEM TAKING ON CARLOAD

CUSTOMERS AS WELL. WORKING

MORE CLOSELY THAN EVER

WITH SALES AND MARKETING,

CPL IS POSITIONED TO CREATE

NEW OPPORTUNITIES FOR

GROWTH BY CONTINUING TO

EXPAND CP’S REACH BEYOND

ITS TRACKS.

Whether you’re grilling

in your backyard, cheering

at a sporting event, lounging

poolside or playing board

games with your friends, it’s

likely that you’ve done these

things with a cold beer in

hand. Helping get that cool,

refreshing beer to you is a

partnership between CPL and

Sales and Marketing.

While they may not be

pouring your pint, they’re

making it easier for The Boston

Beer Company to distribute

its ales and lagers across

North America.

—7

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Page 10: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

USA

CANADA

BOSTON BEER

STREAM CROSS DOCK

VANCOUVEREMPTY RAIL CONTAINER

RELEASED TO CP

CONSIGNEE

CP TRUCK

53 FOOTRAIL CONTAINER

40 FOOTRAIL CONTAINER

The Boston Beer Company sold more than 4.1 million barrels of core products in 2014, making it one of the largest craft breweries in the United States.

CPL has strong relationships with logistics providers across North America. Stream provides warehousing and trucking services for this and other CPL solutions.

Cross-docking is a logistics practice that allows loading, unloading, sorting and consolidation of materials from one transport vehicle to another with minimal or no warehousing.

CP ships Boston Beer’s product to distributors in two key Western markets, ContainerWorld Forwarding Services Inc. in Vancouver and Connect Logistics Services Inc. in Edmonton. These distributors then deliver the product to store shelves.

STREAM WAREHOUSETORONTO

CP TRUCK

* At time of print Mark McKendry moved on from CP to pursue other opportunities. We wish him luck with his future endeavours.

“ IT’S CERTAINLY UNCONVENTIONAL. WE ARE LEVERAGING A MARKET DYNAMIC TO GET THE PRICE WHERE IT NEEDED TO BE.”

Any U.S. brewer shipping

to Canada is required to

have a Canadian agent who

handles its distribution in

Canadian markets. Luckily

for CP, Boston Beer’s agent

is existing CP customer

Moosehead Brewery.

When Moosehead Brewery

approached Account Manager

Paul Mant with a problem he

was eager to find a solution.

Moosehead wanted to

distribute Samuel Adams

Boston Lager within Canada,

but needed a better way to

bring it up from Pennsylvania.

At that time, Norfolk

Southern transported Boston

Beer’s product to Chicago for

interchange through Canadian

National, and then cargo was

shipped to Western Canada.

“This trip plan was costly

and inefficient,” said Mant.

“Since Moosehead was a

long-time and satisfied CP

customer, they asked us to

find a solution for them.”

Mant knew that a solution

beyond CP’s traditional

capabilities was needed,

as there are no tracks or

distribution centres near

the Pennsylvania brewery,

so he brought in Mark

McKendry, CPL Senior

Manager, Solutions and

Implementation* to develop

a solution.

McKendry began

crunching numbers,

looking at different options

and considering what CP

could do for the customer.

He eventually landed on

a transload solution: CP

would truck Boston Beer’s

volumes to Toronto, transload

the product, put it on rail

to Western Canada and

distribute from there.

BUILDING THE SOLUTIONOn the surface the solution may

appear simple, but it requires a

number of moving parts.

“It’s certainly unconventional,”

said McKendry. “We are

leveraging a market dynamic

to get the price where it

needed to be.”

That market dynamic

centres around a pricing war

within the trucking industry.

Fierce competition exists

between trucking companies,

especially for short-haul

lines. With approximately

450 miles separating Boston

Beer’s brewery in Breinigsville,

Pennsylvania and CP’s cross-

dock ramp in Toronto, Ontario,

the move is ideal for trucking

vendors, especially since it frees

them up for another move in a

large market such as Toronto.

What would normally be

viewed as competition became

a key piece to this solution and

allowed significant savings for

the customer.

The challenge became

more complex when

McKendry considered road

weight restrictions in the

—8 VOL. 13 | 2016

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Page 11: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

USA

CANADA

BOSTON BEER

STREAM CROSS DOCK

VANCOUVEREMPTY RAIL CONTAINER

RELEASED TO CP

CONSIGNEE

CP TRUCK

53 FOOTRAIL CONTAINER

40 FOOTRAIL CONTAINER

The Boston Beer Company sold more than 4.1 million barrels of core products in 2014, making it one of the largest craft breweries in the United States.

CPL has strong relationships with logistics providers across North America. Stream provides warehousing and trucking services for this and other CPL solutions.

Cross-docking is a logistics practice that allows loading, unloading, sorting and consolidation of materials from one transport vehicle to another with minimal or no warehousing.

CP ships Boston Beer’s product to distributors in two key Western markets, ContainerWorld Forwarding Services Inc. in Vancouver and Connect Logistics Services Inc. in Edmonton. These distributors then deliver the product to store shelves.

STREAM WAREHOUSETORONTO

CP TRUCK

U.S., which allow 53-foot

rail containers to be loaded

to a maximum 43,000

pounds, compared with

60,000 pounds in Canada.

Because the product is in

bond, more can’t be added as

it crosses the border.

The solution? Transload and

condense the product into a

40-foot rail container. Whether

it’s kegs or cases, pasteurized or

unpasteurized, the CPL team

would have the appropriate

heated or refrigerated container

available when it arrives in

CP’s Toronto warehouse.

BACK TO RAIL

The biggest advantage of the

CPL model for Boston Beer

was leveraging CP’s core

product—exceptional rail

service. Utilizing the 101, CP’s

intermodal juggernaut, Boston

Beer’s transit time to Western

markets such as Vancouver was

slashed to five days from 12.

The CPL team also credits

Operations and Service Design

for improving 119 service to

Edmonton, which was key to

winning this business. The

Operations team has made

CP the rail industry leader for

transit from Pennsylvania to

Western Canada.

With CP’s strong core

product, CPL, Sales and

Marketing can sell great service

PAUL MANTACCOUNT MANAGER

—9

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Page 12: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

MARIA SARATSIOTISDIRECTOR, SERVICE FULFILLMENT, CP LOGISTICS

Beer produces 60 brands and

CP currently ships just three

of them. Yet, the success of

this model has given Boston

Beer confidence, knowing that

when they are ready to test

new brands in Canada, CP is

there and will make sure their

product gets to market.

“I’m confident we can get

2016 sales up to $5 million,”

said Mant. “Provided that sales

stay strong, we can increase

this account to $10 million

annually within the next five

to 10 years.”

EXPANDING OPPORTUNITIES, EXPANDING OUR REACH

Mant and McKendry wasted

no time capitalizing on the

success of the Boston Beer

solution, prospecting the

Pennsylvania area for new

business. In fact, Moosehead

had another account in the

area, Vermont Hard Cider,

that they knew could benefit

from the solution, and CP

has already taken on that

new business.

“Now we have this model

with a proven record and

can continue to find ways for

Moosehead to distribute other

U.S. breweries within Canada,”

said Mant. “The potential

is huge and we’ve begun

canvassing the area in search

of other business.”

Just like door-to-door

salesmen from years gone

to customers while charging

tariff rates.

“We can maintain our

competitive edge. CP is

collecting at a tariff rate for

this move. It’s strong revenue

to cost ratio and very good

for CP,” said Mant. “It is

also good for Boston Beer.

We presented them with

substantial savings using this

model, somewhere in the

high six, possibly seven digits.”

Every crate of beer or

Twisted Tea translates into

significant revenue for CP.

With 50 loads per week, the

annual projection is $3 to 4

million. Given the size of the

customer, the potential of this

account is exponential. Boston

by, Mant and McKendry

suited up, grabbed a business

directory and piled into a rental

car looking for opportunities.

Working side by side will

help set up CP for future

success, according to Maria

Saratsiotis, Director, Service

Fulfillment, CP Logistics.

“It’s important that CPL is

engaged when new possibilities

pop up,” said Saratsiotis. “Just

to make sure we aren’t leaving

any business options on the

table. Things might not look

like they fit with CP, but with

a solutions lens you could

create some value-add for the

VOL. 13 | 2016 —10

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Page 13: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

customer and new revenue

opportunities for CP.”

Ultimately, CPL looks at

ways it can bring customers

to CP that aren’t within the

traditional product offering, and

Boston Beer is a great example.

This creative solution capitalized

on truck and transload markets,

creating an opportunity to

attract business that wouldn’t

normally travel on rail.

Saratsiotis and her team are

excited about the potential on

the carload side as well, and

are looking for new openings

and product offerings within

that market. Their highly

specialized solutions experts

have a lot to offer in areas like

product development, market

knowledge and value-add

support services, making it that

much easier for a customer to

switch to CP.

“We are trying to provide

value-add services to existing

and new customers, and to

expand CP’s reach outside

of just rail to rail,” said

Saratsiotis. “We have a great

team in place and as Sales and

Marketing continues to engage

us, there’s no limit to CP’s

growth potential.”

“ WE CAN INCREASE THIS ACCOUNT TO $10 MILLION ANNUALLY WITHIN THE NEXT FIVE TO 10 YEARS.”

—11

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NOVEMBER 2016

S M T W T F S

R E S TWOR K

TIME OFF

FACTS, INFO & MORE!

W W W . W O R K R E S T A N D T I M E O F F. C A

WORK, REST AND TIME OFF AT CP: CHANGING THE SYSTEM FOR A BETTER BALANCE

“ A HEALTHY WORK-LIFE BALANCE IS CRUCIAL TO A PRODUCTIVE EMPLOYEE AND WE KNOW THAT FAMILIES WANT THIS TOO.”

YOU READ IN THE PREVIOUS

ISSUE OF CANADIAN PACIFIC

MAGAZINE THAT CP HAS BEEN

STUDYING OUR TRAIN AND

ENGINE (T&E) PERSONNEL’S

WORK-REST PATTERNS.

We do this because we’re

committed to making the system

better. We’re committed to ensuring

our T&E employees come to work

rested and have quality time at

home with their families. To improve

the system, everyone needs to

know what’s available—that’s why

we’ve developed the website

www.workrestandtimeoff.ca.

CP has built excellent

relationships with six of the seven

Canadian unions that represent

our employees, successfully

negotiating long-term collective

agreements with ratification as high

as 97.5 percent. CP is committed

to reaching long-term agreements

with all of its Canadian unions,

but to this point communications

from the Teamsters Canada

Rail Conference (TCRC)-T&E

union leadership has not been

fact based.

Since the beginning of the

year, our Labour Relations team

has been getting the facts out on

work, rest and time off at every

opportunity, including in meetings

with TCRC-T&E union leadership.

We want a better system

for our employees. One that

allows train crews to have more

predictable work patterns and

more predictable and/or assigned

time off. We know that a healthy

work-life balance is crucial to

a productive employee and we

know that families want this too.

The model presented by CP to

the TCRC-T&E union leadership,

whereby all unassigned locomotive

engineers and conductors work

a set amount of days and have

time off for a mandatory period,

achieves this balance.

The new website presents the

facts on work, rest and time off,

outlines offers we’ve presented,

communications we’ve had with

the TCRC and an overall timeline

of key events that places the

entire story in perspective.

We encourage everyone who is

interested in finding a “better way”

to browse the new site, learn what

CP is offering and share their story

through our feedback option.

VOL. 13 | SAFETY —12

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Page 15: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

ASK ANYONE ABOUT THEIR

PASSION FOR A HOBBY AND

THEY WILL TELL YOU THAT

SOMETIMES THE PASTIME

CHOOSES THEM. This was

the case for Dave Hughes,

a locomotive engineer based

out of London, Ontario. For

Hughes, it was the chance

reading of an advertisement in

a boating magazine while he

was on rest between trips that

led him to his current project:

Mainstay, a 42-foot wooden

cabin cruiser built in 1956.

Looking to buy a new

boat that would give him and

his family more room, Hughes

was not impressed by the ad,

but there was something about

it that kept bringing him back.

Eventually, he researched

online and discovered that this

boat was one of two known

vessels built by Matthews

Boat Company, an Ohio-

based boatbuilding firm. After

researching the company and

vessel, Hughes decided to

purchase Mainstay.

He quickly discovered

that owning a boat of this

construction and age requires

woodworking skills, along

with specific knowledge about

mechanical, electrical and

plumbing aspects related to

the craft. While the hull and

engines were in good shape,

components of the wooden

frame needed replacing.

Hughes has spent many hours

educating himself on wooden

boat building, and removing

and replacing the timbers that

make up the boat’s transom.

Hughes admits the major

headache with the Mainstay

is the continual varnishing the

exposed wooden superstructure

requires, but he also admits this

is all part of owning a wooden

boat. As of September, Hughes

celebrated 30 years of service

with CP, and one of his goals

for retirement is to sail the

Great Lakes.

“You’re really only a

caretaker for this kind of thing,”

says Hughes. “Your goal is

to take the boat and keep the

restoration process going,

and eventually pass it on

to the next person who will

maintain and enjoy it.”

“ YOUR GOAL IS TO TAKE THE BOAT AND KEEP THE RESTORATION PROCESS GOING, AND EVENTUALLY PASS IT ON TO THE NEXT PERSON WHO WILL MAINTAIN AND ENJOY IT.”

BUILDING A DREAMBOAT

—13

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Page 16: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

KENNETH FEILEN JR.

Carman Kenneth Feilen

Jr. serves in the Minnesota

Army National Guard out of

Bemidji, and works at CP’s

St. Paul Terminal. For him,

the military was a generational

affair; the railroad, less so.

Feilen’s grandfather served

in World War II, and his

uncles in Vietnam. He says

he didn’t have to think hard

about whether to join the

military when he enlisted in

November 2005.

“It was my thing, I guess,”

he shrugs. During his tenure,

he served in Kosovo and

Kuwait, had the opportunity

DOUBLE DUTY

Why do so many veterans and servicemembers end up in the railroad family? Ask a thousand railroad employees/servicemembers and you’ll get a thousand answers. Still, we think it’s worth trying to understand this phenomenon, as a number of exemplary and dedicated CP employees have military service on their résumé. In this issue of Canadian Pacific Magazine, we meet two CP railroaders who split their time between making our railroad run smoothly and serving their respective countries.

to see how people live in other

countries, and help them.

“I got to see Kosovo

become a country,” Feilen

says. “They got their

independence when we

were there. It’s nice helping

other people who can’t

help themselves.”

It was Feilen’s brother, a

St. Paul-based CP conductor,

who inspired him to hire on

with CP in 2006. For Feilen,

both jobs offer similar appeal.

“I like to work with my

hands, so that’s probably

why I like working here,” he

says. “It’s different every day.

It’s not a factory job. Plus,

working outside is what I like.”

VOL. 13 | PEOPLE

—14

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“ I JUST GIVE THE COMPANY MY ARMY ORDERS AND THEY SAY, ‘SEE YOU WHEN YOU GET BACK.’”KENNETH FEILEN JR.

—15

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Page 18: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

MIKE BERGAN

Locomotive Engineer Mike

Bergan serves in the Royal

Westminster Regiment of

the Canadian Army Reserve,

based in New Westminster,

B.C., and works from CP’s

Port Coquitlam Yard. Though

Bergan’s father served, he said

his moment of inspiration to

join the military came while

watching a column of soldiers

marching down a street near

his home when he was seven or

eight years old.

“They looked strong and

clean, and I wouldn’t have

known what discipline meant,”

Bergan recalls. “They kind of

looked like superheroes.”

Why do so many make their

careers in both industries?

“It’s actually a fairly good fit

because the structure and chain

of command is quite similar,”

Bergan says. “It’s almost like

a brotherhood.”

Over the course of his

career, Bergan has deployed to

Bosnia and Afghanistan.

DUAL CAREERS

Feilen is a father to three kids,

while Bergan has one. While

succeeding at two careers and

coming home to energetic

youth can be challenging, both

say it’s important to find ways

to enjoy quality time.

“I help them with their

homework and get them ready

for bed,” Feilen says. “They

usually know that if I’m sitting

down, we’re watching a movie.

Any shared activity is to

be treasured.”

Bergan agrees. “Time’s

precious,” he says. “Use it.

You’ve got to make the time

when you have it. It’s tough.

I come home tired some nights

and my four-year-old is doing

backflips off the couch. So, I’ve

got to make the time.”

How does CP handle

deployments? Both Feilen and

Bergan say it’s easy.

“A month in advance,

I receive my service request,

and then I phone up the Crew

Management Centre and book

off,” says Bergan. “Over the

years, they’ve come to know

who I am. If I communicate

well what I have to do, CP is

very good about it.”

In fact, CP won an award for

being a top military employer

after being nominated by Bergan

through the Canadian Forces

Liaison Council. A plaque

resides at the Port Coquitlam

Yard office.

“I’ve had no issues,”

Feilen says of preparing for

deployment. “I just give the

company my army orders and

they say, ‘See you when you

get back.’”

Feilen and Bergan keep a

foot in both worlds because of

their values—and because they

enjoy both jobs.

“With the military, the guys

have the mentality that you’ve

got to do what you’ve got to do

to get it done,” Feilen says, and

he notes the railroad is similar.

“It’s just like the military. You’re

working outside. It doesn’t feel

like a job half the time.”

Bergan says that both jobs

bring out the kid in him. “My

two jobs, military and trains;

I’ve got what any little kid would

want,” he says. “As an engineer,

you’re not being too physical, but

it is mentally draining. You feel a

sense of accomplishment though.

When you drive a 152-car coal

train through the canyon, you

feel good after. I don’t care who

you are. It makes me feel proud.”

VOL. 13 | PEOPLE

—16

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Page 19: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

“ IT’S ACTUALLY A FAIRLY GOOD FIT BECAUSE THE STRUCTURE, THE CHAIN OF COMMAND, IS QUITE SIMILAR. IT’S ALMOST LIKE A BROTHERHOOD.”MIKE BERGAN

—17

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Page 20: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

PORT COQUITLAMLOCATED JUST A FEW MILES

EAST OF THE SHORES OF

VANCOUVER, Port Coquitlam

offers a quiet serenity that is

sometimes overshadowed by its

densely populated metropolitan

neighbour. While it may be quiet,

it is far from slow-paced and plays

a vital role in CP’s operations,

being the last location before

end-of-the-line operations at the

Port of Vancouver.

With the dual responsibility

of managing both end-of-the-

line and beginning-of-the-line

operations, Port Coquitlam Yard is

responsible for processing export

volumes from Canada and the

U.S., as well as outward volumes

from customers along the north

and south shores of Vancouver.

“You can’t talk about Port

Coquitlam without acknowledging

our port operations,” said Shane

Roseberry, former Assistant

Superintendent, Pacific Region

(Roseberry has since moved on to

the role of Superintendent, Alberta

North). “We run the jobs that service

customers on Vancouver’s south

shore and make sure that the Port

of Vancouver is set up for success.”

That success includes

processing up to 24,000 feet of

intermodal traffic to and from the

port, as well as 750 to 800 grain

loads and empties in a 24-hour

period. Port Coquitlam Yard,

along with Vancouver Intermodal

Facility, not only processes

these volumes but does so while

exceeding expectations.

“Our reliable, competitive

service has resulted in growth for

the business,” said Roseberry.

“Our team is executing the plan

and fulfilling our commitments,

and it’s starting to pay off.”

CP has won ExxonMobil’s long

haul business from its competitors,

and the first quarter of 2017 will

see the addition of potash coming

online at Pacific Coast Terminals;

Suncor is expanding its volumes

and Viterra will increase its

capacity for unloading at the Port

of Vancouver.

“Customers have come to

expect results and have the

confidence in CP to expand their

business,” said Roseberry. “The

team here is consistently hitting

the mark and it’s nice to see that

our hard work is paying off. I’m

proud of what this team has been

able to accomplish.”

—18

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—19

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HI-TECH ENGINEERSBelow: Yard Foreman Steve Weatherbee

is one of many at Port Coquitlam Yard

who has mastered the art of the remote

controlled locomotive system, where

movement of locomotives is controlled

remotely from outside the cab.

TIMING IS EVERYTHINGLeft: Adding to the complexity of operations,

commuter rails occupy the south main line

from the Port of Vancouver to Mission, B.C.,

five days a week, eight hours a day.

BUILDING THE ECONOMY Vancouver Intermodal Facility is responsible

for building the 100 destined for Vaughan

and the 112 destined for Montréal.

—20

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WORKING TOGETHER Above: Port

Coquitlam Yard

and surrounding

locations are an

interchange point

for three other

railroads: Canadian

National, Southern

Railway of British

Columbia and

Burlington Northern

Santa Fe Railway.

SAFE SWITCHING Left: Vancouver,

which includes

Port Coquitlam to

Roberts Bank, B.C.,

has not had an

FRA train accident

since 2013 and the

number of injuries

is down 25 percent

year to date.

—21

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Page 24: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

TURBO- CHARGEDDiesel mechanics

Darshan Gill and

Mike Merriman

in the process of

changing out the

turbo on CP 8945.

—22

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Page 25: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

KEEPING THINGS MOVINGAbove: Supporting port operations,

servicing customers and interchanges,

mitigating commuter rail traffic and

a swinging rail bridge are just a few

of the challenges Assistant Trainmaster

Rebecca Tardif and the Operations

team overcome daily.

END OF THE LINERight: The Mechanical team is responsible

for ensuring that up to 12 locomotives

are available every day for launching trains

such as the 198, 100 and 112.

BOATS, BARGES AND BRIDGES It takes seven

minutes for the

swing bridge at

the east end of

Port Coquitlam

Yard to open and

close. The bridge

can swing up to

30 times on any

given day.

—23

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Page 26: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

CONDUCTOR KRISTY SUIK

ALMOST LOST BOTH HER

PARENTS TO HEART ATTACKS.

Heart health took on a whole

new meaning for Susan Foster,

Administrative Assistant, when

her husband suffered the same.

Susan Matulka, Manager,

Asset Utilization and Cost

Control, survived a heart attack

13 years ago. Michael Colman,

Analyst, CP Logistics, was

diagnosed with atrial fibrillation,

an irregular heartbeat that

makes him more likely to

experience heart failure. And,

Barry Walters, Senior Auditor,

had to deal with the loss of a

child to a congenital heart defect.

Their stories are not all

that uncommon.

LOVE YOUR HEART

Heart disease remains one of

the leading causes of death in

the world.

“Canadians die every day

of heart and cardiovascular

disease, but it is preventable,”

explains Suik.

Now in its third year,

CP Has Heart keeps building

momentum to improve the

heart health of men, women

and children in North America,

with a focus on prevention

and research. Since the

program’s inception in 2014,

$8 million has been raised for

heart health.

The key actions to show

love to your heart: eat healthy,

be active, reduce stress. Simple

lifestyle changes can truly make

a difference.

“Since my husband’s event,

I scrutinize our health more

than ever,” says Foster. “We

watch our sodium, fat, trans fat

and sugar intake, exercise daily,

try to reduce stress and get lots

of sleep.”

CP is dedicated to

making an impact. Through

a $3 million commitment

to the Heart and Stroke

Foundation, 10 CP Has Heart

Cardiovascular Awards were

granted to researchers at

hospitals and institutes across

the country, with a focus on

preventing heart disease, saving

lives and promoting recovery.

In Minneapolis, Milwaukee,

Chicago and Toronto,

employees and their families

committed to heart health

by walking or running during

events organized by our

partners, the Heart and Stroke

Foundation and the American

Heart Association. CP’s Heart

House was on-site to deliver

EVERYONE HAS A HEART

the message of prevention,

distributing healthy treats

in exchange for participating

in short workouts.

Matulka was one of the first

employees to sign up for the

walk. She knows first-hand the

importance of heart health.

“I am a survivor of a heart

attack and there is a history

of heart disease in my family,”

she says. “The CP Has Heart

initiative is important because

heart disease affects so many

people and with large corporate

support, new ways to combat

this illness can be developed.”

Matulka is one of the

many women affected each

year. Heart disease is often

associated with middle-aged

or older men, but it kills more

women than men. Last fall,

during the 103rd Grey Cup,

CP Has Heart raised more

than $180,000 for St. Boniface

Hospital in Winnipeg, to

support a health screening

protocol that will more

accurately identify women

who have early stages of

cardiovascular disease.

Colman takes medication

to lower his blood pressure

and control his heartbeat.

He’s also reduced sodium

intake, caffeine and alcohol.

“At my last doctor visit,

I was told my heartbeat

was controlled and my blood

pressure was excellent,”

Colman says. “It has been

hard work but the results have

been worth the effort.”

To learn more simple tips to

support a healthy heart, go to

or follow @CPhasHeart

on ,

or .

HELPING ALBERTA’S LITTLE HEARTS

This summer, employees

donated to improve life

outcomes for the 500 babies

born with congenital heart

disease every year in Alberta.

During the CP Women’s

Open and the CP Grand Prix

at Spruce Meadows, employees

generously donated $30,000

to Alberta Children’s Hospital

to support pediatric cardiac

care and research.

This hits home for

Barry Walters. In 1991, he

and his wife Diane lost their

first child to a congenital

heart defect called hypoplastic

left heart syndrome. Twenty-

five years later, much has

changed in how this syndrome

is managed. Research,

equipment and facilities

have vastly contributed to

positive outcomes.

“This is all because of the

incredible support that has

VOL. 13 | PEOPLE

—24

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“ THE KEY ACTIONS TO SHOW LOVE TO YOUR HEART: EAT HEALTHY, BE ACTIVE, REDUCE STRESS. SIMPLE LIFESTYLE CHANGES CAN TRULY MAKE A DIFFERENCE.”

been given by companies and

individuals, such as my fellow

employees at CP,” says Walters.

“You cannot imagine the joy

that you—as a donor—are

bringing to the lives of families.

Please continue to give to

the CP Has Heart campaign.

It makes a difference.”

Through other fundraising

initiatives, including CP’s Clear

Rounds for Heart and Birdies

for Heart, a total of $2 million

was raised to help Alberta’s

little hearts.

Thank you to all employees

for your ongoing support of

CP Has Heart. Keep an eye

on CP Station for further

opportunities to get involved

and be heart healthy.

2016 CP Women’s Open

Champion Ariya Jutanugarn

made two birdies on the 18th

green during tournament

play, generating a $10,000

donation for children like Alexa,

cardiac patient at Alberta

Children’s Hospital.

CP’S PRESIDENT AND CHIEF

OPERATING OFFICER IS

ADVOCATING FOR CHANGE,

AND TIME IS OF THE ESSENCE.

“I would much rather prevent

a death than explain one,”

says Keith Creel, when asked

about what needs to change

with existing locomotive voice

and video recording (LVVR)

legislation in Canada. Currently,

the Transportation Safety

Board is the only party privy to

information from LVVR and only

after an incident has occurred.

“In 2012, a VIA derailment

killed three people in Burlington,

Ontario, within my territory,”

says Creel, who was working

for CN at the time. “After that

tragic incident, calls for LVVR

intensified and four years later

we are still not able to use

voice and video recording as a

preventative measure.”

In early June, Creel met

with Canada’s Minister of

Transport, the Honourable

Marc Garneau. The message

to the minister was simple: it is

time to implement LVVR as a

preventative safety measure.

“This is the number one

safety improvement opportunity

available, and with new, cost-

effective technology, it really

is low-hanging fruit,” says

Creel. “While I appreciate that

the Teamsters Canada Rail

Conference is opposed due

to alleged privacy concerns,

it is important to note that the

cab of a locomotive is a rolling

EXTRA EYES AND EARSFOR SAFETY

office, not a private space. I

am positive that 99 percent of

our conductors and engineers

are abiding by the rules, but

that one percent leaves room

for error and more importantly,

room to improve safety.”

As CP’s accountable

executive responsible for

safety at CP, Creel believes

the cameras—even without

audio—would ensure crews

were following operating

rules and not texting,

sleeping or engaging in other

prohibited activities.

“Just the presence of

the camera would be a huge

deterrent,” Creel says. “While

the number of human-factor-

caused train accidents is

down more than 10 percent

from 2014 to 2015, we owe

it to the communities where

we operate to do everything

we can to ensure the safety of

our operations.”

Protecting our employees

and these communities is CP’s

top priority. The more eyes

and ears CP has to assist in

preventing incidents, the better.

The technology is already being used effectively in the U.S. A 2011

study by the Mineta Transportation Institute and the Orange County

Transportation Authority involved more than 20,000 transit buses

equipped with video recording technology, and it showed:

REDUCTION IN COLLISIONS PER MILLION MILES TRAVELLED

REDUCTION IN PASSENGER INJURIES

REDUCTION IN UNSAFE DRIVING EVENTS

REDUCTION IN SEVERITY OF COLLISIONS

—25

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Page 28: MAGAZINE · special train, they approached Mayor Kathy Ehley with a plan. With the mayor’s blessing ... this, after all, is the meaning of the Holiday Train, one stop at a time,

Throughout the year, CP hosts or is involved in a range

of events across the network, from Minneapolis to

Montréal. We want to see you there. Snap a photo of

yourself or co-workers at a CP event, or employees who

are representing CP in the community. Submit your photos

to and we’ll try to share on

our Out and About page. Make sure to follow CP Has Heart

on Twitter, Facebook and Instagram to find out how CP

employees are getting fit and supporting heart health. Post

a photo of your participation using the hashtag #CPhasHeart

for your chance to be featured on CP’s social media.

For more information about CP events watch the notice board or event calendar on CP Station. Event details are often posted on CP Station’s Community page.

ALBERTA CHILDREN’S HOSPITAL STAMPEDE PARADECALGARY, ALTA.

On July 7, CP participated in the Alberta Children’s

Hospital Mini Stampede Parade, which brings

Stampede fun to children who can’t make it to the

parade or Stampede grounds.

SAFETY STREAKTORONTO, ONT.

Congratulations to all employees at the Toronto Diesel Shop

who celebrated one year FRA injury free.

HEART-HEALTHY LUNCH AND LEARNCALGARY, ALTA.

On June 13, a small group of CP volunteers joined

CP Has Heart Cardiovascular Award recipient,

Dr. Schulz, for a healthy lunch and learn. Meal prepared

by Royal Canadian Pacific chef, Dinesh Poojari.

TWIN CITIES HEART WALKMINNEAPOLIS, MINN.

CP’s support of the American Heart Association kicked off

on May 14 with the Twin Cities Heart Walk at Target Field in

Minneapolis. CP employees joined thousands of participants

to raise awareness and donations for heart health.

STAMPEDE BREAKFASTCALGARY, ALTA.

On July 12, Peter Edwards, Vice-

President, Human Resources and

Labour Relations, lent a hand at this

year’s employee stampede breakfast.

VOL. 13 | PEOPLE

—26

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FROM SOCIAL MEDIA

CP Police Officer Steve Rohde

(second right) and CP’s Ed Dankbar

(right) donate training trailer

to @MilFireDept

@canadianpacific Lake Superior

looms large as a westbound

intermodal train rounds the curve at

Little Pic River, Ont.

Photo credit: Bruce Blackradder.

GET PINK’DCALGARY, ALTA.

On May 26, CP employees proudly

supported National Wear Pink

Day for Breast Cancer Awareness

by donating $5 for a Get Pink’d

button to wear that day. The 100

employees who participated at

Ogden raised $500. Left to right:

Adam Scoble, AAR Accounting

Services Rep; Heather Macmahon,

Project Manager, Industrial

Development; Christine Piekema,

Coordinator, Interline Agreements;

and Kim Ensign, Manager, Payroll

Processing Operations.

CP RIDE FOR HEARTTORONTO, ONT.

Left to right: James Chamberlain, Conductor; Drew Duquette,

Superintendent, Operations, SW Ont.; and former CP employee

Tim Enright, Supervisor, Administration, were part of the CP team who

joined the Becel Heart&Stroke Ride for Heart campaign in June. CP

employees raised $1,475 to help promote more heart disease survivors.

CP GOALS FOR KIDSCALGARY, ALTA.

Martin Cej, Assistant Vice-President, Public Affairs and Communications

(centre) was joined by former CP employees Kent Law and Kathy White

(far left) and D’Arcy Duquette (far right), to present KidSport Calgary with

a $24,000 cheque to help kids get into the game. Funds were raised by

CP hockey tournament participants.

SEE TRACKS, THINK TRAINVELVA, N.D.

Special Agent Benjamin Dahl

speaks to grades 4 to 6 at

Velva Public School about safe

practices around railroad property,

and reminds them that the safe

route to school does not include

trespassing on railroad property.

As Canada’s nation builder, we are

proud to wish all our fans a Happy

#CanadaDay! Now the countdown

is on for major celebrations in 2017

as Canada turns 150. Stay tuned

for exciting news from CP!

July 1 at 9:20am

@canadianpacific When you’re out

catching #Pokemon, remember

that train tracks and railway property

are a #PokemonNoGo zone!

#SeeTracksThinkTrain #PokemonGo

CP HOCKEY TOURNAMENTCALGARY, ALTA.

Women’s Division players pose for a

group photo after final game during

CP Hockey Tournament held

April 7 to 9 in Calgary.

FROM INSTAGRAM: FROM TWITTER:FROM FACEBOOK:

Follow, like, post and tag. Engage with us on social media for a chance to be featured here.

—27

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FROM THE

ARCHIVES

For almost 90 years, Canadian Pacific steamships

were known around the world and celebrated for

their service, speed, luxury and beauty. Offering

passengers a wide choice of destinations, CP ships

were seen regularly on the Pacific and Atlantic

oceans, the Great Lakes, and along the east and

west coasts of Canada. CP Ships (as it was then

called) operated vessels of different sizes and

classes, from paddlewheel steamers in the interior

FULL STEAM AHEAD

RMS EMPRESS OF JAPANIn 1929, this ocean liner was built for CP’s

trans-Pacific service. Over 660 feet long

and capable of carrying 1,173 passengers,

the Empress of Japan could achieve a

top speed of 23 knots and was the fastest

ocean liner in the Pacific during this time.

She remained in the CP fleet until her sale

in 1958. This was the second CP steamship

to carry this name. The first CP Empress

of Japan was launched in 1891 and was in

service until 1926.

PHOTOGRAPHER STEWART BALE

of British Columbia, to mid-sized vessels that carried

only a few hundred passengers, to the largest ships,

which carried more than 1,000 passengers and crew.

CP steamships were popular with tourists who

wanted a first-class ocean experience, and CP’s

Around the World cruises were a popular staple for

decades. The famous Empress naming convention

began with CP steamships in the 1890s, with the first

three specially built liners: RMS Empress of Japan,

RMS Empress of India and RMS Empress of China.

Known as the White Empresses of the Pacific, these

ships and the ones that followed were recognized

around the world for their gleaming white hulls, and

for flying the famous red and white checkerboard

house flag that was designed by CP’s second

president, William Van Horne. In 1972, CP Ships

discontinued regular passenger service and sold the

remaining passenger fleet, however, CP’s container

and freight vessels continued operation until CP

Limited spun off the company in October 2001.

—28 VOL. 13 | 2016

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EDITORS

Jeremy Berry, Martin Cej, April Crane, Vanessa DiFruscia, Salem Woodrow

WRITERS

Jeremy Berry, April Crane, Andy Cummings, Vanessa DiFruscia, Brenda Land, Joshua Pender,

Melanie Sortland, Salem Woodrow

PHOTOGRAPHERS

Michael Cooper, Kristopher Grunert, Hamish Hamilton, Ewan Nicholson,

Matthew Plexman, Dean Riggott 

SPECIAL THANKS

The team for this issue of Canadian Pacific Magazine would like to extend a special thanks to

Brian Galloway and Shane Roseberry for your hospitality during our visit to Port Coquitlam Yard and

Vancouver Intermodal Facility, and to Kristy Suik, Susan Foster, Susan Matulka, Michael Colman,

and Barry Walters for sharing your heartfelt stories with us. Thank you to Paul Mant and the

CPL team for showing us how some of our favourite drinks make it to store shelves. Thank you

to everyone else who answered a call, suggested a name or story idea, let us take your photo

and more. We couldn’t do it without you. And last but not least, for the Out and About page,

thanks for remembering to submit your photos of employees representing CP at community events.

Photos can be emailed to .

NEED HELP?The Employee Family Assistance Program (EFAP) is available,

free of charge, to any employee interested in confidential

counselling, addiction services and other community resources

for a wide range of personal challenges. To get more information

about EFAP services or to use this resource, call:

Canada 1 800 735 0286

U.S. 1 800 432 5155

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