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    Congratulations on purchasing Mac Prowith Mac OS X Lion Server

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    3Contents

    Chapter 1: Ready, Set Up, Go8 WorkingwithMacOSXLionServer

    9 SettingUpYourMacPro

    16 CustomizeYourDesktopandSetYourPreferences

    16 NeedHelpSettingUp?17 ShuttingDownYourMacPro

    Chapter 2: Life with Your Mac Pro20 BasicFeaturesontheFrontofYourMacPro

    22 PortsandConnectorsontheBackofYourMacPro24 MorePortsandConnectorsontheBack

    26 InternalExpansionOptions

    28 GettingAnswers

    Chapter 3: Making a Good Thing Better33 OpeningYourMacPro

    37 InstallingMemory

    55 InstallingInternalStorageDevices

    68 AddingPCIExpressCards

    73 ReplacingtheInternalBackupBattery

    Contents

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    4 Contents

    Chapter 4: Problem, Meet Solution76 AnOunceofPrevention

    77 ProblemswithYourMacPro79 ProblemswithSoftware

    80 Repairing,Restoring,orReinstallingMacOSXSoftware

    85 CheckingforaHardwareProblem

    86 ProblemswithWi-FiCommunication

    87 ProblemswithaDisplay

    89 ProblemswithYourInternetConnection

    92 MaximizingEthernetPerformance

    92 KeepingYourSoftwareUptoDate

    93 LearningMore,Service,andSupport

    95 LocatingYourSerialNumber

    Chapter 5: Whats Under the Hood98 Specications

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    5Contents

    Chapter 6: Last, but Not Least110 ImportantSafetyInformation

    111 GeneralMaintenance113 UnderstandingErgonomics

    115 AppleandtheEnvironment

    117 RegulatoryComplianceInformation

    Looking for Something?124 Index

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    Server App Help Server Assistant

    www.apple.com/macpro

    Ready, Set Up, Go

    1

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    8 Chapter 1 Ready, Set Up, Go

    YourMacProfeaturesthelatestcomputertechnology,includingadvancedmulticore

    processortechnology,high-speedmemory,PCIExpressgraphicsandexpansion

    slots,andinternalstorage,allinananodizedaluminumchassiswitheasyaccessto

    internalcomponents.

    WARNING: Toavoidinjury,readalltheinstallationinstructions(andthesafety

    informationstartingonpage110)carefullybeforeyourstuseyourMacPro.

    MakesureyoulookovertheinformationinChapter2,LifewithYourMacPro,tond

    outaboutthenewfeaturesofthisMacPro.

    ManyanswerstoquestionscanbefoundonyourMacProinHelpCenter.For

    informationaboutHelpCenter,see GettingAnswersonpage28.

    Working with Mac OS X Lion ServerAssoonasyousetupyourMacPro,itsreadytohostalloftheservicesprovidedbyMacOSXLionServer.YoucanuseServerAssistanttosetupyourserverandmigrate

    informationfromanotherMacserver.ForinformationaboutusingyourMacserver

    orusingLionServer,opentheServerapplicationandchooseServerHelpintheHelp

    menu.TolearnmoreaboutMacOSXLionServersoftware,seetheLionServerwebsite

    atwww.apple.com/macosx/server.

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    9Chapter 1 Ready, Set Up, Go

    Setting Up Your Mac ProYourMacProisdesignedsothatyoucansetitupquicklyandstartusingitrightaway.

    Followthestepsonthenextfewpagestogetstarted.

    Step 1: Position your Mac Pro.

    PickupyourMacProbybothofitshandlesusingcorrectliftingtechniques.Position

    yourMacProsothat:

    Itisonasturdy,atsurface

    Thepowercableconnectorsdontpressagainstawallorotherobject

    Theairowinfrontof,behind,andbelowyourMacProisnotobstructed

    Thecomputersopticaldrivetrayshavespacetoopeninfront

    TheonlywaytoshutopowercompletelytoyourMacProistodisconnectthepower

    plugsfromthepowersource.MakesurethepowercordforyourMacProiswithineasy

    reachsothatyoucanunplugit.

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    10 Chapter 1 Ready, Set Up, Go

    Step 2: Plug in the power cord.

    Plugthepowercordcompletelyintotherecessedpowercordsocketonthebackof

    yourMacProandplugtheotherendintoagroundedpoweroutlet.

    Power cord socket

    Power cord plug

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    11Chapter 1 Ready, Set Up, Go

    Step 3: Connect a display.

    IfyouareconnectingadisplaytoyourMacPro,connectitasshownbelow.Depending

    onthedisplay,youmayhaveoneormorecablestoconnect.Checktheinstructions

    thatcamewiththedisplayforadditionalsetupinformation.

    Display cable

    Display ports

    USB port

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    12 Chapter 1 Ready, Set Up, Go

    YoucanconnectuptothreedisplayswithMiniDisplayPortorDigitalVisualInterface

    (DVI)connectorstothedisplayportsonthebackofyourMacPro.TheDVIdisplayport

    isadual-linkport,soyoucanconnecta30-inchAppleCinemaHDDisplay.

    DVI display port Mini DisplayPort (2)

    YoucanalsoconnectdisplaysthathaveanAppleDisplayConnector(ADC)oravideo

    graphicsarray(VGA)connectorusingoneofthefollowingadapters:

    ToconnectaVGAdisplaytotheDVIdisplayportoraMiniDisplayPort,usetheAppleDVItoVGADisplayAdapterortheAppleMiniDisplayPorttoVGAAdapter

    (bothavailableseparately).

    ToconnectanADCdisplaytotheDVIdisplayport,useanAppleDVItoADCDisplayAdapter(availableseparately).

    TheMiniDisplayPortoutputsprovidebothvideoandaudiooutput.Youmustusethe

    SoundpanelinSystemPreferencestoselecttheconnecteddeviceforaudiooutput.For

    moreinformationaboutconnectinganHDMIdevice,searchforHDMIontheMacPro

    Supportpageatwww.apple.com/support/macpro.

    DisplayadaptersandotheraccessoriesforyourMacProaresoldseparatelyat

    www.apple.com/store.

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    13Chapter 1 Ready, Set Up, Go

    Step 4: Connect an Ethernet cable.

    ToaccesstheInternetoranetworkusinganEthernetcable,connectoneendofan

    EthernetcabletoeitheroftheGigabitEthernetportsonthebackofyourMacPro.

    Connecttheotherendtoacablemodem,DSLmodem,orEthernetnetwork.

    Gigabit Ethernet ports

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    14 Chapter 1 Ready, Set Up, Go

    Step 5: Connect a keyboard and mouse.

    IfyouareconnectingaUSBkeyboardandmouse,connecttheUSBcablestotheUSB

    ports(d)onyourMacProoronadisplay.

    MouseKeyboard

    Note: YoucansetMacOSXLionServerupremotelyfromanothercomputer.For

    information,opentheServerapplicationontheothercomputerandchooseServer

    HelpfromtheHelpmenu.

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    15Chapter 1 Ready, Set Up, Go

    Step 6: Turn on your Mac Pro.

    Pressthepowerbutton()onthefrontofyourMacPrototurniton.Ifyouhavea

    displaythatmustbeturnedonseparately,turnitonbypressingitspowerbutton.If

    youconnectedamouse,clickyourmousetoestablishaconnectionwithyourMacPro.

    Step 7: Congure your Mac Pro server with Server Assistant.

    ThersttimeyouturnonyourMacProwithMacOSXLionServerinstalled,Server

    AssistantasksforsomebasicinformationthatLionServerneedsinordertostartup

    andconnecttothenetwork.Bereadytoprovidethefollowinginformationtherst

    timeyouturnonyourMacPro: Anaccountnameandpassword.

    Anorganizationalnamethatsuniqueinyourcompany.

    Ahostname,whichcanbeforyourlocalnetworkonly,foryourlocalnetworkandVPNaccessfromtheInternet,oranInternethostnameyoupurchasedfromadomain

    nameregistrar. Detailednetworksettings,includingIPaddress,subnetmask,andDNSservers.The

    networksettingsmaybeprovidedbyyourInternetrouteroraserveronyournetwork.

    Ifso,itshouldbeconguredtoprovideyourserverthesameIPaddressallthetime

    (staticmappingorDHCPreservation).

    ForhelpwithServerAssistant,clicktheHelpbuttoninanypane.

    YoucansetupMacOSXLionServerremotelyfromanothercomputer.Forinformation,

    opentheServerapplicationontheothercomputerandchooseServerHelpfromthe

    Helpmenu.

    TolearnmoreaboutMacOSXLionServersoftware,seetheLionServerwebsiteat

    www.apple.com/macosx/server.

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    16 Chapter 1 Ready, Set Up, Go

    IfyoualreadyhaveaMacwithMacOSXServerversion10.5orlater,ServerAssistant

    canhelpyouautomaticallytransfersystemsettings,servicesettings,useraccounts,les,

    applications,andotherinformationfromyourpreviousMacserver(anymodel)toyour

    MacPro.UseanEthernet,FireWire,orwirelessconnectiontotransferinformation.

    ForinformationaboutworkingwiththeservicesinMacOSXLionServer,openthe

    ServerapplicationandchooseServerHelpintheHelpmenu.

    Customize Your Desktop and Set Your PreferencesYoucaneasilymakeyourdesktoplookthewayyouwantusingSystemPreferences.ChooseApple()>SystemPreferencesfromthemenubarorclicktheSystem

    PreferencesiconintheDock.SystemPreferencesisyourcommandcenterformost

    settingsonyourMacPro.Formoreinformation,openHelpCenterandsearchfor

    SystemPreferencesorforthespecicpreferenceyouwanttochange.

    Note: Throughoutthismanual,instructionsaregiventhatrequireadisplaytoview

    commandsanddialogboxes.IfnodisplayorkeyboardareconnectedtoyourMacPro,

    youcansetupMacOSXLionServerremotelyfromanothercomputer.Forinformation,

    opentheServerapplicationontheothercomputerandchooseServerHelpfromthe

    Helpmenu.

    Need Help Setting Up?IfyouthinkyourMacProdidntstartupproperly,checkthefollowing:

    IsyourMacPropluggedintoapoweroutlet?Ifitspluggedintoapowerstrip,isthepowerstripturnedon?

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    17Chapter 1 Ready, Set Up, Go

    IsthepowercordsecurelypluggedintothebackofyourMacPro?

    Ifyouhaveconnectedakeyboardanddisplay,arethekeyboardanddisplaycablesconnectedcorrectly?

    Ifyouhaveconnectedadisplay,arethebrightnessandcontrastofthedisplayadjustedcorrectly?Ifthedisplayhasbrightnesscontrols,adjustthem.Ifthedisplay

    hasapowerbutton,makesurethedisplayisturnedon.

    Ifyouhaveconnectedadisplayandyoudontseeanythingonyourscreen,restartyourMacPro.Holddownthepowerbutton()onyourMacProfor5or6seconds,

    untilitturnso.Pressthepowerbutton()againtorestart. Ifyouseeablinkingquestionmarkonthescreenoraseriesofashesfromthestatus

    light,seeChapter4,Problem,MeetSolutiononpage75.

    Shutting Down Your Mac ProIfyouwontbeusingyourMacProforanextendedperiod,shutitdown.

    To turn o your Mac Pro, do one of the following:

    ChooseApple()>ShutDown.

    PresstheControlandEjectkeys,andthenclickShutDowninthedialogthatappears.

    NOTICE: DonotturnoyourMacProbyturningotheswitchonapowerstriporbyunpluggingyourMacProspowerplug(unlessyoucantturnoyourMacProany

    otherway).YourlesorsystemsoftwarecouldbedamagedifyourMacProisnot

    shutdownproperly.

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    18 Chapter 1 Ready, Set Up, Go

    NOTICE: ShutdownyourMacProbeforemovingit.MovingyourMacProwhilethe

    harddiskisspinningcandamagetheharddisk,causinglossofdataortheinabilityto

    startupfromtheharddisk.

    Putting Your Mac Pro to SleepMacOSXLionServerisnormallysettopreventyourMacProfromsleepingbecause

    userscantconnecttoserviceswhilethecomputersleeps.However,ifitsuitsthe

    servicesyourMacProisproviding,youcanputyourMacProtosleepondemand,or

    accordingtoaschedule.

    To put your Mac Pro to sleep, do one of the following:

    ChooseApple()>Sleepfromthemenubar.

    ChooseApple()>SystemPreferences,clickEnergySaver,andsetasleeptimerorsetupasleep/wakeschedule.

    To wake your Mac Pro:

    Pressanykeyonthekeyboard.WhenyourMacProwakesfromsleep,yourapplications,documents,andcomputersettingsareexactlyasyouleftthem.

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    Help Center ports

    www.apple.com/macpro

    Life with Your Mac Pro

    2

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    20 Chapter 2 Life with Your Mac Pro

    Basic Features on the Front of Your Mac Pro

    Optical drive

    Headphone jack

    Status light

    f

    Power button

    FireWire 800 ports (2)

    Second optical drive

    (optional)

    USB 2.0 ports (2)

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    21Chapter 2 Life with Your Mac Pro

    Optical drive

    YourMacProhasaDVDRDL/DVDRW/CD-RWSuperDrive,whichcanreadCD-ROM,

    photoCD,audio,andDVDdiscs.Itcanwritemusic,documents,andotherlestoCD-R,

    CD-RW,DVDR,DVDRW,andDVDRDoubleLayer(DL)discs.Toopenthedrive,presstheMediaEjectkey(C)onyourAppleKeyboard.IfyourMacProhasasecondopticaldrive,presstheOptionkeyandMediaEjectkey(C)toopenit.

    Power buttonPressthisbuttontoturnonyourMacPro.Torestart,pressandholdthisbuttonfor5or6

    secondsuntilyourMacProturnso,andthenpressitagaintoturniton.

    H Two FireWire 800 portsConnecthigh-speedexternaldevices,suchasFireWiredigitalvideo(DV)cameras,scanners,andexternalharddiskdrives.YoucanconnectanddisconnectFireWiredevices

    withoutrestarting.Eachportsupportsdataratesupto800Mbit/s.

    d Two USB 2.0 portsConnectaniPod,iPhone,iPad,mouse,keyboard,printer,diskdrive,digitalcamera,

    joystick,externalUSBmodem,andmore.YoucanalsoconnectUSB1.1devices.Your

    displaymayalsohaveUSBports.

    f Headphone jackConnectheadphonesorearphoneswithastandard3.5mmconnector.

    Status light

    AwhitelightindicatesyourMacProison;apulsinglightindicatesitsinsleep.For

    informationaboutaashingstatuslight,seeIfthestatuslightashesandthecomputer

    doesntstartuponpage79.

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    22 Chapter 2 Life with Your Mac Pro

    Ports and Connectors on the Back of Your Mac Pro

    Power socket

    Locking latch

    USB 2.0 ports (3)

    FireWire 800 ports (2)

    G

    d

    H

    Gigabit Ethernet

    ports (2)

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    23Chapter 2 Life with Your Mac Pro

    Power socket

    ConnectthepowercordthatcamewithyourMacPro.Dontuseanordinarypowercord

    orextensioncord.

    Locking latchLiftthelatchtoopenthesidepanelandaccesstheinternalcomponentsinyourMacPro.IfyoureworkinginsideyourMacProandthelatchisdown,thedrivesarelockedin

    place.Youcanattachasecuritylock(availableseparately)tothelatchtopreventaccess

    andsecuretheinternalcomponents.Youcanalsoattachasecuritycabletothelatchor

    throughthehandlesandfeettoprotectyourMacPro.

    dThree USB 2.0 ports

    ConnectaniPod,iPhone,iPad,mouse,keyboard,printer,diskdrive,digitalcamera,

    joystick,externalUSBmodem,andmore.YoucanalsoconnectUSB1.1devices.Your

    displaymayalsohaveUSBports.

    H Two FireWire 800 portsConnecthigh-speedexternaldevices,suchasFireWiredigitalvideo(DV)cameras,

    scanners,andexternalharddiskdrives.YoucanconnectanddisconnectFireWiredevices

    withoutrestarting.Eachportsupportsdataratesupto800Mbit/s.

    G Two Gigabit Ethernet ports with jumbo frame supportConnecttoahigh-speedEthernetnetwork,aDSLorcablemodem,oranothercomputer.

    TheEthernetportautomaticallydetectsEthernetdevicesanddoesntrequireanEthernet

    crossovercable.YoucanaccesstheInternetornetworkresourcessuchasprintersand

    servers,andshareinformationoverthenetworkusingaCAT5ecable.

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    24 Chapter 2 Life with Your Mac Pro

    More Ports and Connectors on the Back

    PCI Express

    expansion slots

    Mini DisplayPort (2)

    -

    ,

    Optical digital

    audio out port

    Analog audio

    line-in port

    Analog audio

    line-out port

    Optical digital

    audio in port

    DVI display port

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    25Chapter 2 Life with Your Mac Pro

    PCI Express expansion slots (3)

    ExpandyourMacProbyinstallinguptothreePeripheralComponentInterconnect(PCI)

    Expresscardsinthecoveredslotslabeled2,3,and4.

    Mini DisplayPort outputsConnectoneortwodisplaysthatuseaMiniDisplayPortconnector,suchastheAppleLEDCinemaDisplay.TheMiniDisplayPortoutputssupportbothvideoandaudiooutput.

    YoucanuseadapterstoconnectyourcomputerviatheMiniDisplayPortoutputsto

    devicessuchasHDTVsandAVreceiversforbothsoundandaudiooutput.Displayadapters

    foryourMacProareavailablefromtheonlineAppleStoreat www.apple.com/store.

    DVI display port (dual-link)

    ConnectadisplaythatusesaDigitalVisualInterface(DVI)connector,suchastheApple

    LEDCinemaDisplay,totheDVIdisplayport.DisplayadaptersforyourMacProareavailable

    fromtheonlineAppleStoreatwww.apple.com/store.

    Optical digital audio in and audio out ports

    Connecttodecks,receivers,digitalinstruments,andsurround-soundspeakersystems

    usingstandardTOSLINKcablesorber-opticcableswitha3.5mmplasticornylon

    opticalplug.YoucantransferstereoorencodedaudiousingtheS/PDIF(Sony/PhilipsDigitalInterface)protocolandTOSLINKcables.

    , Analog audio line-in portConnectself-poweredmicrophones,MP3andCDplayers,andotherdeviceswith

    analogcapability.

    - Analog audio line-out portConnectself-poweredspeakersandotherdeviceswithanalogcapability.

    http://www.apple.com/storehttp://www.apple.com/store
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    26 Chapter 2 Life with Your Mac Pro

    Internal Expansion Options

    Drive carriers (4)

    Optical drive carrier

    Slot 1: Double-widePCI Express graphics

    (graphics card installed)

    Memory slots

    (4 or 8 slots depending

    on model)

    Slots 24: PCI Express

    Battery

    (behind graphics card)

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    27Chapter 2 Life with Your Mac Pro

    Optical drives

    YourMacProcomeswithoneortwoDVDRDL/DVDRW/CD-RWSuperDrives.To

    replaceanopticaldrive,see ReplacinganOpticalDriveonpage62.

    Hard disk drives or solid state drivesYourMacProcomeswithuptofourdrivesinstalled.Toinstallorreplacedrives,see

    InstallingInternalStorageDevicesonpage55 .

    PCI Express slots

    YourMacProhasthreePCIExpressexpansionslots.ToinstallPCIcardsinslots2through

    4,seeAboutPCIExpressCardsonpage68.

    BatteryYourMacProusesaninternalbackupbattery.IfyourMacProhastroublestartingup,or

    ifthesystemdateandtimearefrequentlyincorrect,youmayneedtoreplacethebattery.

    SeeReplacingtheInternalBackupBatteryonpage73.

    Double-wide PCI Express graphics slot

    ConnectuptotwodisplaystothegraphicscardinthePCIExpressgraphicsslot(slot1).

    YoucanreplacethecardinthisslotandinstalladditionalgraphicscardsinPCIslots2

    through4.SeeAboutPCIExpressCardsonpage68.

    Memory slots

    YourMacProhasfouroreightmemoryexpansionslots,dependingonthemodel.Toadd

    morememory,installPC3-10600E,1333MHz,DDR3ECCSDRAMUDIMMsinthememory

    slots.ForinformationaboutthetypeofmemoryusedinyourMacPro,seeInstalling

    Memoryonpage37.

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    28 Chapter 2 Life with Your Mac Pro

    Getting AnswersMuchmoreinformationaboutusingyourMacProisavailableinHelpCenterandon

    theInternetatwww.apple.com/support/macpro.

    To open Help Center:

    1 ClicktheFindericonintheDock(thebaroficonsalongtheedgeofthescreen).

    2 ClicktheHelpmenuinthemenubaranddooneofthefollowing:

    TypeaquestionortermintheSearcheld,andchooseatopicfromthelistofresultsorchooseShowAllResultstoseealltopics.

    ChooseHelpCentertoopentheHelpCenterwindow,whereyoucanbrowseorsearchtopics.

    More InformationFormoreinformationaboutusingyourMacPro,seethefollowing:

    To learn about See

    Installingdrives,memory,

    expansioncards,orabattery

    Chapter3,MakingaGoodThingBetteronpage31.

    TroubleshootingyourMacPro

    ifyouhaveaproblem

    Chapter4,Problem,MeetSolutiononpage75.

    Findingserviceandsupport

    foryourMacPro

    LearningMore,Service,andSupportonpage93 .Orseethe

    MacProSupportwebsiteatwww.apple.com/support/macpro.

    UsingMacOSXLionServer TheLionServerwebsiteatwww.apple.com/macosx/server.Or

    opentheServerapplicationandthenchooseServerHelpfrom

    theHelpmenu.

    MovingfromaPCtoaMac WhyyoullloveaMacatwww.apple.com/getamac/whymac.

    http://www.apple.com/support/macprohttp://www.apple.com/support/macprohttp://www.apple.com/getamac/whymachttp://www.apple.com/getamac/whymachttp://www.apple.com/support/macprohttp://www.apple.com/support/macpro
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    29Chapter 2 Life with Your Mac Pro

    To learn about See

    ChangingSystemPreferences SystemPreferencesbychoosingApple()>SystemPreferences.OrsearchforsystempreferencesinHelpCenter.

    Usingamouseorkeyboard SystemPreferencesandchooseKeyboard&Mouse.Oropen

    HelpCenterandsearchformouseorkeyboard.

    UsingAirPortExtremewireless

    technology

    TheAirPortSupportpageatwww.apple.com/support/airport.

    OropenHelpCenterandsearchforAirPort.

    UsingBluetoothwireless

    technology

    TheBluetoothSupportpageatwww.apple.com/support/bluetooth.

    OropenHelpCenterandsearchforBluetooth.

    Connectingaprinter HelpCenterandsearchforprinting.

    FireWireandUSBconnections HelpCenterandsearchforFireWireorUSB.

    ConnectingtotheInternet HelpCenterandsearchforInternet.

    Usingadisplay HelpCenterandsearchfordisplayport.

    BurningaCDorDVD HelpCenterandsearchforburndisc.

    MacProspecications Chapter5,WhatsUndertheHoodonpage97.OrseetheMacPro

    specicationspageatwww.apple.com/macpro/specs.html.Or

    openSystemInformation(intheUtilitiesfolderinLaunchpad),

    andthenclickMoreInfo.

    Applenews,freedownloads,

    andonlinecatalogs

    TheApplewebsiteatwww.apple.com.

    Instructions,technicalsupport,

    andproductmanuals

    TheAppleSupportwebsiteatwww.apple.com/support.

    http://www.apple.com/support/airporthttp://www.apple.com/support/bluetoothhttp://www.apple.com/macpro/specs.htmlhttp://www.apple.com/http://www.apple.com/http://www.apple.com/macpro/specs.htmlhttp://www.apple.com/support/bluetoothhttp://www.apple.com/support/airport
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    3

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    Help Center RAM

    www.apple.com/store

    Making a Good Thing Better

    3

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    32 Chapter 3 Making a Good Thing Better

    UsetheinformationinthischaptertocustomizeandexpandyourMacPrototyour

    needs.Youcanndinformationaboutimportantproceduresinthefollowingsections:

    OpeningYourMacProonpage33

    InstallingMemoryonpage37

    InstallingInternalStorageDevicesonpage55

    AddingPCIExpressCardsonpage68

    ReplacingtheInternalBackupBatteryonpage73

    WARNING: ApplerecommendsthatyouhaveanApple-certiedtechnicianinstallmemory,PCIExpresscards,andinternalstoragedevices.TocontactanApple

    AuthorizedServiceProviderorAppleforservice,seeLearningMore,Service,and

    Supportonpage93.Ifyouinstalltheseitemsyourself,youriskdamagingyour

    equipment,andsuchdamageisnotcoveredbythelimitedwarrantyonyour

    computer.SeeanAppleAuthorizedResellerorAppleAuthorizedServiceProvider

    foradditionalinformationaboutthisoranyotherwarrantyquestion.

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    33Chapter 3 Making a Good Thing Better

    Opening Your Mac Pro1 BeforeyouopenyourMacPro,shutitdownbychoosingApple()>ShutDown.

    NOTICE: AlwaysshutdownyourMacProbeforeopeningittoavoiddamagingitsinternalcomponentsorthecomponentsyouwanttoinstall.Donotopenyour

    MacProorattempttoinstallitemsinsideitwhileitison.

    2 Wait5to10minutestoallowtheinternalcomponentsofyourMacProtocool.

    WARNING: LetyourMacProcooldownbeforeyoutouchtheinternalcomponents,whichmaybeveryhot.

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    34 Chapter 3 Making a Good Thing Better

    3 TouchthemetalontheoutsideofyourMacProtodischargeanystaticelectricity.

    NOTICE: Alwaysdischargestaticbeforeyoutouchpartsorinstallcomponentsinside

    yourMacPro.Toavoidgeneratingstatic,dontwalkaroundtheroomuntilyounishinstallingthecards,memory,orinternalstoragedeviceandreplacethesidepanel.

    Touch the metal

    case to discharge

    static.

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    35Chapter 3 Making a Good Thing Better

    4 UnplugallthecablesandthepowercordfromyourMacPro.

    WARNING: Toavoiddamaginginternalcomponentsorthecomponentsyouwant

    toinstall,alwaysunplugyourMacPro.Dontattempttoinstallitemswhileitspluggedin.

    5 Holdthesidepanelandliftthelatchontheback.

    6 R h id l b lli h f M P d lif i

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    36 Chapter 3 Making a Good Thing Better

    6 RemovethesidepanelbypullingthetopawayfromyourMacProandliftingup.

    Important: Whenyouremovethesidepanel,holditsecurely.

    I t lli M

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    37Chapter 3 Making a Good Thing Better

    Installing MemoryYourMacProcomeswithaminimumof8GBofmemoryinthesingle-processormodel

    installedas2GBunbueredECCdualinlinememorymodules(UDIMMs).

    AllinstalledUDIMMsmustmeetthesespecications:

    PC3-10600E,1333MHz,DDR3SDRAMUDIMMs

    Error-correctingcode(ECC)

    72-bitwide,240-pinECCmodules

    36ICsmaximumperECCUDIMM

    NOTICE: ApplerecommendsthatyouuseApple-approvedDIMMs.DIMMsfromolder

    MaccomputerscannotbeusedinyourMacPro.YoucanpurchaseApple-branded

    memoryonlinefromtheAppleStoreatwww.apple.com/store.

    WhenpurchasingDIMMsforuseinMaccomputers,makesurethatthememoryvendorconformstotheJointElectronDeviceEngineeringCouncil(JEDEC)specication.Check

    withyourmemoryvendortoensurethattheDIMMssupportthecorrecttimingmodes

    andthattheSerialPresenceDetect(SPD)featurehasbeenprogrammedproperly,as

    describedintheJEDECspecication.

    Note: AlthoughthememoryspeedoftheUDIMMSis1333MHz,theywilloperateat

    1066MHzor1333MHz,dependingontheprocessorinthecomputer.

    Before you install memory determine whether you have a single or dual processor

    http://www.apple.com/storehttp://www.apple.com/store
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    Beforeyouinstallmemory,determinewhetheryouhaveasingle-ordual-processor

    MacPro.Removethesidepanel,followingtheinstructionsinOpeningYourMacPro

    onpage33,andlookinside:

    Aquad-coreor6-coreMacProhasoneprocessorandfourmemoryslots.Youcaninstallatotalofupto16GBofmemory.See InstallingMemoryinaQuad-Coreor

    6-CoreMacProonpage39.

    An8-coreor12-coreMacProhastwoprocessorsandeightmemoryslots.Youcaninstallatotalofupto32GBofmemory.SeeInstallingMemoryinan8-Coreor

    12-CoreMacProonpage48.

    One processor Two processors

    Yo can also determine hich Mac Pro o ha e b choosing Apple () > Abo t This

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    YoucanalsodeterminewhichMacProyouhavebychoosingApple()>AboutThis

    Macfromthemenubar.ClickMoreInfo,chooseHardwarefromtheContentslist,and

    thenndNumberOfProcessorsinHardwareOverview.Thequad-coreand6-core

    MacProhaveoneprocessorandthe8-coreand12-coreMacProhavetwoprocessors.

    Installing Memory in a Quad-Core or 6-Core Mac ProThequad-coreand6-coreMacProhavefourmemoryslots,andcomewithatleastfour

    2GBDIMMsinstalled.Youcanreplaceorinstalladditional1GB,2GB,or4GBDIMMsfor

    atotalofupto16GBofmemory.

    ItsimportantthatallDIMMsinstalledinyourMacProareofthecorrectspecications.

    UsetheinstructionsthatfollowtoinstallDIMMsinaquad-coreor6-coreMacPro.

    To install memory:

    1 ShutdownyourMacPro,openit,andremovethesidepanel,followingtheinstructions

    inOpeningYourMacProonpage33.

    WARNING: LetyourMacProcooldownfor5to10minutesbeforeyouremovethe

    processortrayortouchtheinternalcomponents.Theprocessortrayandcomponents

    maybeveryhot.

    2 Push the latches on the processor tray until they partially open

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    2 Pushthelatchesontheprocessortrayuntiltheypartiallyopen.

    Latches

    3 Pull the latches until they open all the way and release the processor tray.

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    3 Pullthelatchesuntiltheyopenallthewayandreleasetheprocessortray.

    4 Removetheprocessortrayandlayitonasoft,cleanclothonthedeskorworksurface,

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    p y y , ,

    toprotectthetrayandavoidscratchingtheworksurface.

    Processor tray

    Ifyouinstallequal-sizeDIMMs(forexample,all1GBDIMMSorall2GBDIMMS)inyour

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    y q p y

    quad-coreor6-coreMacPro,Applerecommendsthatyoulltheslotsintheorder

    listedinthetable.

    Slot 4

    Slot 3

    Slot 2

    Slot 1

    If you have Fill these slots

    TwoDIMMs 1and2

    ThreeDIMMs 1,2,and3

    FourDIMMs 1,2,3,and4(all)

    Note: Ifyouinstalldierent-sizeDIMMsinyourMacPro,followtheorderinthetable.

    IftheDIMMcongurationyouinstalldoesntprovideoptimizedperformance,the

    MemorySlotUtilityappearsonscreenandrecommendsanimprovedconguration.

    Tousetheutilityagain,goto/System/Library/CoreServices/MemorySlotUtility.

    5 OpentheejectorsonDIMMslots1,2,and3andpushthemouttothesides.Then

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    removetheDIMMsfromtheslots.

    6 InstalltheDIMMsbyaligningthemintheDIMMslotsandpushingbothendsofthe

    DIMMdownuntilthetabsareverticalandtheejectorssnapintoplace.

    NOTICE: ToavoiddamagingtheDIMM,holditbythecornersanddonttouchthe

    goldconnectorsorothercomponents.

    EjectorsNotchConnectors

    7 Reinstalltheprocessortray,pushingitinuntilthelatchesareata90-degreeangle.

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    Processor tray

    Latch

    8 Pushthelatchesallthewayintoclosethemandseattheprocessortray.

    9 Replacethesidepanel.

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    Whenyoureplacethesidepanel,makesurethelatchisup.Holdthesidepanel

    securelysoitstaysinplaceasyoupushthelatchdown.

    Place the side panel

    in the slot and then

    push to close.

    NOTICE: Alwaysreplacethesidepanelafterinstallingcomponents.YourMacPro

    doesntoperateproperlywithoutthesidepanelinplace.

    10 HoldthesidepanelagainstyourMacProandpushthelatchdowntosecurethe

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    sidepanel.

    Youcanattachalockorcablethroughametalloop(underthelatch)tosecureyour

    MacPro.Flipthemetalloopdownbeforeyouclosethelatch,thenclosethelatchand

    attachyourlockorcablethroughtheextendedloop.

    Installing Memory in an 8-Core or 12-Core Mac Pro

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    The8-coreand12-coreMacProhaveeightmemoryslots,and,inmostcongurations,

    comewithatleastfour2GBDIMMsinstalled.Youcaninstallatotalofupto32GB

    ofmemory.

    ItsimportantthatalltheDIMMsinstalledinyourMacProhavethecorrectspecications.

    UsetheinstructionsthatfollowtoinstallDIMMsinan8-coreor12-coreMacPro.

    To install memory in a dual-processor Mac Pro:

    1 ShutdownyourMacPro,openit,andremovethesidepanel,followingtheinstructions

    inOpeningYourMacProonpage33.

    WARNING: LetyourMacProcooldownfor5to10minutesbeforeyouremovethe

    processortrayortouchtheinternalcomponents.Theprocessortrayandcomponents

    maybeveryhot.

    2 Pushthelatchesontheprocessortrayuntiltheyopenslightly.

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    Latches

    3 Pullthelatchesuntiltheyopenallthewayandreleasetheprocessortray.

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    4 Removetheprocessortrayandlayitonasoft,cleanclothonthedeskorworksurface,

    to protect the tray and avoid scratching the work surface

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    toprotectthetrayandavoidscratchingtheworksurface.

    Processor tray

    Ifyouinstallequal-sizeDIMMs(forexample,all1GBDIMMSorall2GBDIMMS)inyour

    8-core or 12-core Mac Pro Apple recommends that you ll the slots in the order listed

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    8 coreor12 coreMacPro,Applerecommendsthatyoulltheslotsintheorderlisted

    inthetable.

    Slot 4

    Slot 3

    Slot 2

    Slot 1

    Slot 5

    Slot 6

    Slot 7

    Slot 8

    If you have Fill these slots

    TwoDIMMs 1and2

    ThreeDIMMs 1,2,and3

    FourDIMMs 1,2,and5,6

    SixDIMMs 1,2,3,and5,6,7

    EightDIMMs 1,2,3,4,and5,6,7,8(all)

    Note: Ifyouinstalldierent-sizeDIMMsinyourMacPro,followtheorderinthetable.

    If the DIMM conguration you install doesnt provide optimized performance the

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    IftheDIMMcongurationyouinstalldoesn tprovideoptimizedperformance,the

    MemorySlotUtilityappearsonscreenandrecommendsabetterconguration.

    Tousetheutilityagain,goto/System/Library/CoreServices/MemorySlotUtility.

    5 InstalltheDIMMsbyaligningthemintheDIMMslotsandpushingbothendsofthe

    DIMMdownuntilthetabsareverticalandtheejectorssnapintoplace.

    NOTICE: ToavoiddamagingtheDIMM,holditbythecornersanddonttouchthe

    goldconnectorsorothercomponents.

    EjectorsNotchConnectors

    6 Reinstalltheprocessortray,pushingitinuntilthelatchesareata90-degreeangle.

    7 Push the latches all the way in to close them and seat the processor tray

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    7 Pushthelatchesallthewayintoclosethemandseattheprocessortray.

    Processor tray

    Latch

    8 Replacethesidepanel,followingtheinstructionsstartingonpage46.

    NOTICE: Alwaysreplacethesidepanelafterinstallingcomponents.YourMacPro

    doesntoperateproperlywithoutthesidepanelinplace.

    Installing Internal Storage DevicesYour Mac Pro has room for six internal drives: two optical drives and four hard disk or

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    YourMacProhasroomforsixinternaldrives:twoopticaldrives,andfourharddiskor

    solidstatedrives.Inmostcongurations,asingledriveoccupiestherstdrivebayand

    anopticaldriveislocatedintheupperopticaldrivebay.

    Youcanadduptothree3.5-inchcable-freeSerialATA(SATA)harddiskdrivestothe

    emptydrivebays.Thedrivesmustmeetthesespecications:

    Type:SATA3Gb/s

    Width:3.9inches(102mm)

    Depth:5.7inches(147mm) Height:1.0inch(25.4mm)

    Youcanadduptothree2.5-inchsolidstatediskdrives(SSDs)totheemptydrivebays.

    Thedrivesmustmeetthesespecications:

    Type:SATA3Gb/s

    Width:2.5inches(63.5mm)

    Thesolidstatedrives(SSD)comewithadaptersthattthe3.5-inchdrivebays.

    Formoreinformationaboutrequirementsorsupporteddevices,visitanApple

    AuthorizedReseller,theAppleStoreatwww.apple.com/store,ortheMacProSupport

    websiteatwww.apple.com/support/macpro.

    Installing Serial ATA Hard Disk DrivesYourMacProcanaccommodateuptofourinternal1-inch-highSATAharddiskdrives

    http://www.apple.com/support/macprohttp://www.apple.com/support/macpro
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    p g

    inthedrivebays.IfyourMacProcomeswithasingledriveinstalled,itsintherstdrive

    bay.Youcaninstalldrivesinthesecond,third,andfourthdrivebays.To install a hard disk drive:

    1 OpenyourMacProandremovethesidepanelfollowingtheinstructionsinOpening

    YourMacProonpage33.

    2 Liftthelatchtounlockthedrivecarriers.

    Note: Whenthelatchisdown,thecarriersarelockedinthedrivebaysandcantberemoved.

    3 Pullthecarrieroutofthedrivebay.

    Drive carrier

    4 Positionthecarrierovertheharddiskdrivewiththeconnectorsattheback.

    5 Usethefourscrewsonthecarriertoattachtheharddiskdrivetothecarrier.

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    NOTICE: Holdthedrivebyitssides.Toavoiddamagingthedrive,donttouchthe

    printedcircuitboard.

    Connectors

    6 Liftthelatchandslidethecarrierovertheguidesandintothedrivebayuntilits

    touchingthedriveconnectorsandisseatedinthebay.

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    Drive

    connectors

    7 Replacethesidepanel,followingtheinstructionsstartingonpage46.

    NOTICE: Alwaysreplacethesidepanelafterinstallingcomponents.YourMacPro

    doesntoperateproperlywithoutthesidepanelinplace.

    Installing a Solid State DriveYourMacProcanaccommodateuptofourinternal2.5-inchsolidstatedrivesinthe

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    drivebays.IfyourMacProcomeswithasingledriveinstalled,itsintherstbay.You

    caninstalldrivesinthesecond,third,andfourthdrivebays.To install a solid state drive:

    1 OpenyourMacProandremovethesidepanel,followingtheinstructionsinOpening

    YourMacProonpage33.

    2 Liftthelatchtounlockthedrivecarriers.

    Note: Whenthelatchisdown,thecarriersarelockedinthedrivebaysandcantberemoved.

    3 Pullthecarrieroutofthedrivebay.

    Drive carrier

    4 Removethetwoscrewsfromthedrivecarrierasshown.YoullattachtheSSDadapter

    tothecarrierusingthetworemainingscrews.Putthetwoscrewsthatyouremoved

    f f

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    awayforsafekeeping.

    Connectors

    Hooks

    ScrewsUnused screws (2)

    5 PositionthedrivecarrierovertheSSDadapterwiththedriveconnectorsatthebackas

    shown.Insertthetwohooksonthetopoftheadapterintothecarriersholes.Fasten

    thetwoscrewsontopofthecarriertoattachtheSSDenclosuretothecarrier.

    6 Liftthelatchandslidethecarrierovertheguidesandintothedrivebayuntilittouches

    thedriveconnectorsandisseatedinthebay.

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    Drive

    connectors

    7 Replacethesidepanel,followingtheinstructionsstartingonpage46.

    NOTICE: Alwaysreplacethesidepanelafterinstallingcomponents.YourMacPro

    doesntoperateproperlywithoutthesidepanelinplace.

    Replacing an Optical DriveYourMacProcomeswithoneortwoSuperDrivesinstalledintheopticaldrivebays.

    F ll h i i l i l d i

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    Followtheseinstructionstoreplaceanopticaldrive.

    Note: Contactyourdrivemanufacturerorconsultthemanufacturerswebsitetodetermineifyourdriveissettocableselectmode.Beforeyouinstalladrive,setthe

    drivetocableselectmodeifthemanufacturerhasntalreadydoneso.

    To replace the optical drive:

    1 OpenyourMacProandremovethesidepanel,followingtheinstructionsinOpening

    YourMacProonpage33.2 Liftthelatchtounlocktheopticaldrivecarriers.

    Whenthelatchisdown,thedrivesandcarriersarelockedintheopticaldrivebaysand

    cantberemoved.

    3 Pullthecarrierhalfwayoutoftheopticaldrivebay.

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    4 Disconnectthecablefromtheopticaldriveandremovethecarrierfromtheoptical

    drivebay.

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    NOTICE: Whenyouinstallorreplaceopticaldrives,usetheoriginalApplecablesthat

    camewithyourMacPro.

    5 Removetheopticaldrivefromthecarrierbyunscrewingthefourattachmentscrews.

    6 Usethefourscrewsfromtheoriginalopticaldrivetoattachthereplacementdriveto

    the carrier

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    thecarrier.

    7 Slidetheopticaldriveandcarrierovertheguideshalfwayintotheopticaldrivebay.

    8 Attachthecabletothebackoftheopticaldrive.

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    Cable middle

    connector

    Cable end

    connector

    9 Liftthelatchandthenslidethecarrierintotheopticaldrivebay,pushingitintoplace.

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    10 Replacethesidepanel,followingtheinstructionsstartingonpage46.

    NOTICE: Alwaysreplacethesidepanelafterinstallingcomponents.YourMacPro

    doesntoperateproperlywithoutthesidepanelinplace.

    Adding PCI Express CardsYoucanexpandthecapabilitiesofyourMacProbyinstallingcardsinthePeripheral

    Component Interconnect (PCI) Express slots. Your Mac Pro has one double-wide PCI

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    ComponentInterconnect(PCI)Expressslots.YourMacProhasonedouble widePCI

    ExpressgraphicsslotandthreePCIExpressexpansionslots,foratotaloffourslots.

    TheseslotsaccommodatePCIExpressgraphicscardsandexpansioncards.

    About PCI Express CardsYourMacProcomeswithahigh-performancePCIExpressgraphicscard,which

    containsthegraphicsprocessingunit(GPU)andprovidesthecomputersdisplayports.

    Thegraphicscardisinstalledinslot1.

    YoucaninstalladditionalPCIExpressgraphicsandexpansioncards.Beforeinstallinga

    card,checkitsspecicationstomakesureitcanoperateinyourMacPro:

    Slots1and2arex16,PCIExpress2.0slots

    Slots3and4arex4,PCIExpress2.0slots

    Allfourslotssupport16-lanecards.

    NOTICE: CombinedmaximumpowerconsumptionforallfourPCIExpressslotsmust

    notexceed300watts(W).

    To install a PCI Express card:

    1 OpenyourMacProandremovethesidepanel,followingtheinstructionsinOpening

    YourMacProonpage33.

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    WARNING: Toavoiddamaginginternalcomponentsorthecomponentsyouwantto

    install,alwaysturnoandthenunplugyourMacPro.Donotattempttoinstallitems

    whileitispluggedin.LetyourMacProcooldownfor5to10minutesbeforeyou

    touchtheinternalcomponents,whichmaybeveryhot.

    2 UnscrewthecaptivescrewsinthePCIbracketandremovethebracket.

    Port access cover

    PCI bracket

    3 Removetheportaccesscoverfromtheslotinwhichyouplantoinstallthecard.

    4 PressthebuttononthePCIsliderandmovetheslidertotheleft,whichmovesthe

    retentionbar.

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    Button Retention barPCI slider

    5 Removeyournewcardfromitsstatic-proofbagandholditbyitscorners.Donttouch

    thegoldconnectororthecomponentsonthecard.

    If Youre Installing a Full-Length PCI CardItmaybeeasiertoinstallaPCIcardifyouremovetheharddiskdrivesandcarriers

    (seepage56),andremoveadjacentcards.MakesuretheendofthecardgoesintheappropriatecardguidebeforealigningthecardwiththePCIslotandcompleting

    theinstallation.

    6 Alignthecardsconnectorwiththeexpansionslotandpressthecardintotheslot.

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    Hook on card Retention bar PCI Express slotPCI slider

    7 Pressthecardgentlybutrmlyuntiltheconnectorisfullyinserted.Pressonlyonthe

    bareareasofthecardtoavoiddamagingthecomponents.Dontrockthecardfrom

    sidetosideorforceit.Ifyoumeetresistance,checktheconnectorandslotfordamage

    orobstructions,andthentryinsertingthecardagain.

    8 Pullthecardgentlytomakesureitsproperlyconnected.Ifitstaysinplaceanditsgold

    connectorsarebarelyvisible,thecardisconnected.9 MovethePCIslidertotherighttosecurethecard.

    10 ReplacethePCIbracketunderthebraceandtightenthescrewstosecurethecard.

    NOTICE: Ifyouremoveacardanddontinstallareplacement,placeaportaccess

    co er o er the empt slot to keep foreign objects o t of the enclos re An nco ered

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    coverovertheemptyslottokeepforeignobjectsoutoftheenclosure.Anuncovered

    slotaectstheairowthatcoolstheinternalcomponentsandmaycausedamage.

    Brace

    PCI bracket

    11 Replacethesidepanel,followingtheinstructionsstartingonpage46.

    NOTICE: Alwaysreplacethesidepanelafterinstallingcomponents.YourMacPro

    doesntoperateproperlywithoutthesidepanelinplace.

    Replacing the Internal Backup BatteryYourMacProusesaBR2032lithiumcoincellbatterythatpreservessettings,suchas

    thedateandtime,whenyourMacProiso.Ifyounoticeintermittentproblemswhen

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    yourMacProstartsup,orchangesinthedateandtimesettings,replacethebattery.

    Important: Disposeoftheoldbatteryaccordingtoyourlocalenvironmentallaws.

    Toreplacethebattery:

    1 OpenyourMacProandremovethesidepanel,followingtheinstructionsinOpening

    YourMacProonpage33.

    2 RemoveanyPCIExpresscardsthatblockaccesstothebattery.SeeAddingPCIExpress

    Cardsonpage68forinstructions.

    3 Removetheoldbatteryfromtheholder.

    WARNING: Installingthebatteryincorrectlymaycauseanexplosion.Useonlythesame

    typeofbatteryoranequivalentrecommendedbythemanufactureroftheoriginal.

    4 Insertthenewbatteryintheholderwiththepositiveside(+)facingout.

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    5 ReplacethePCIExpresscardsthatyouremoved(seeAddingPCIExpressCardson

    page68).6 Replacethesidepanelandpushthelatchdowntosecureit.

    4

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    Help Center help

    www.apple.com/support

    Problem, Meet Solution

    4

    OccasionallyyoumayhaveproblemswhileworkingwithyourMacPro.Readon

    fortroubleshootingtipstotrywhenyouhaveaproblem.Youcanalsondmore

    troubleshootinginformationinHelpCenterorontheMacProSupportwebsiteat

    www apple com/support/macpro

    http://www.apple.com/support/macprohttp://www.apple.com/support/macpro
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    www.apple.com/support/macpro.

    WhenyouexperienceaproblemwithyourMacPro,theresusuallyasimpleandquick

    solution.Thinkabouttheconditionsthatleduptotheproblem.Makinganoteof

    thingsyoudidbeforetheproblemoccurredwillhelpyounarrowdownthepossible

    causesoftheproblemandndtheanswersyouneed.Thingstonoteinclude:

    Anysoftwarethatyourecentlyinstalled.

    Anynewhardware(suchasmemory,graphicsorPCIExpresscards,harddiskdrives)thatyouinstalledorperipheralsthatyouconnected.

    An Ounce of PreventionIfyouhaveaproblemwithyourcomputerorsoftware,havingkeptup-to-date

    TimeMachinebackupsensuresthatyourdatawontbelost.Ifyoumakeregular

    TimeMachinebackups,youcanrestoreyoursoftwareandallyourdatatoexactly

    thewayitwasatthetimeofthebackup.Evenseriousissuesareoflessconcern

    whenyousafeguardyourinformationwithTimeMachine.

    Forimportantinformationaboutbackingupyourserverdata,seetheLionServer

    websiteatwww.apple.com/macosx/server.

    Problems with Your Mac ProIfyourMacProdoesntrespondorturnon,ifyouhavetroubleejectingadisk,orifthe

    statuslightisashing,trythestepsinthissection.

    http://www.apple.com/support/macprohttp://www.apple.com/support/macpro
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    77Chapter 4 Problem, Meet Solution

    If the computer doesnt respond or the pointer doesnt move Makesurethekeyboardisconnectedbyunpluggingandthenplugginginthe

    connector,andmakesureitisrmlyseated.

    PresstheCommandkey(x)andQkeyatthesametimetotrytoquitthecurrentapplication.

    PresstheCommandkey(x

    )andperiodkeyatthesametime.Ifadialogappears,clickCancel.

    ChooseApple()>ForceQuitandselecttheapplicationyouwanttoquit.YoucanalsoforcequitbypressingtheEsc,Option,andCommand(x)keysatthesametime.

    RestartyourMacProbychoosingApple()>Restarttobesuretheproblemis

    entirelyclearedup.Youcanalsorestartbypressingthepowerbutton()forabout

    5or6secondsuntilyourMacProshutsdown.Pressthepowerbutton()againtostartupyourMacPro.

    If the problem occurs only when you use a particular program,checkwiththeprogramsmanufacturertoseeifitiscompatiblewithyourcomputer.

    If the problem occurs frequently,chooseHelp>HelpCenterandsearchforproblems.

    If the computer doesnt turn on or start up

    Makesurethepowercordisconnectedtoaworkingpowersource.Theplugonthepowercordmustbecompletelyinsertedintothecomputerspowersocketand

    rmlyseated.

    RestartyourcomputerwhileholdingdowntheCommandkey(x)andRkey,untilthecomputerrestarts.WhentheMacOSXUtilitiesapplicationappears,selectan

    optiontorepairyourdisk,restoreyoursoftware,orreinstallMacOSXandApple

    applications from the Mac OS X Utilities pane For more information see Repairing

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    applicationsfromtheMacOSXUtilitiespane.Formoreinformation,see Repairing,

    Restoring,orReinstallingMacOSXSoftwareonpage80.

    Ifyourcomputerstilldoesnotstartup,tryresettingtheparameterrandomaccessmemory(PRAM).TurnonthecomputerandimmediatelyholddowntheCommand(x),

    Option,P,andRkeysuntilyouhearthestartupsoundasecondtime.Releasethekeys.

    ThePRAMisresettothedefaultvaluesandyourclocksettingsmayneedtobereset.

    IfyourcomputerdoesnotstartupafterresettingthePRAM,restartyourcomputerwhileholdingdowntheOptionkeytoselectyourstartupdisk.

    Ifthisdoesntwork,restartyourcomputerwhileholdingdowntheShiftkey.

    If youre unable to eject a disc

    Aleonthediscmaybeinuse.Quitapplicationsthatareopen,andthentryagain.

    Ifthatdoesntwork,chooseApple()>Restartandholddowneitherthemouse

    buttonortheMediaEjectkey(C)onanAppleKeyboard.

    Ifthatdoesntwork:

    1 Shutdownthecomputerandremovethesidepanel(seetheinstructionsonpage33).

    2 Pulltheopticaldrivecarrieroutoftheopticaldrivebay(seeReplacinganOpticalDriveonpage62).

    3 Carefullyinserttheendofastraightenedpaperclipintothesmallholeonthefrontof

    theopticaldrive.

    4 Pushrmlyuntilthetrayopens,removethedisc,andpushthetraytocloseit.

    5 Puttheopticaldrivecarrierandthesidepanelbackinplace(seeReplacinganOptical

    Driveonpage62).

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    If the status light ashes and the computer doesnt start up Ifyourecentlyinstalledmemory,aPCIexpansioncard,oranotherinternal

    component,makesurethatitiscorrectlyinstalledandthatitiscompatiblewithyour

    computer.Seeifremovingitallowsthecomputertostartup.

    Ifthestatuslightstillashes,determinethenumberofashestoidentifytheproblem:

    One short ash followed by a longer o period: Novalidmemory.

    Three short ashes followed by a longer o period:Failedmemory.

    Problems with SoftwareWhenanapplicationfreezesordoesntrespond,MacOSXprovidesawaytoquitthe

    applicationwithoutrestartingyourcomputer.

    To force an application to quit:

    1 PressCommand(x)-Option-EscorchooseApple()>ForceQuitfromthemenubar.

    2 SelectthenameoftheapplicationyouwanttoquitintheForceQuitApplicationsdialog.

    3 ClickForceQuit.

    Theapplicationquits,leavingallotherapplicationsopen.

    If you have a problem with a software program

    UseSoftwareUpdatetoensurethatyouhavethelatestdrivers,bugxes,andotherupdates.

    For problems with software from a manufacturer other than Apple, contact the

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    ForproblemswithsoftwarefromamanufacturerotherthanApple,contactthe

    manufacturer.

    If you have a problem using your computer or working with Mac OS X Lion Server

    LookinHelpCenter(intheHelpmenu)forinstructionsandtroubleshootinginformation.

    Forthelatesttroubleshootinginformationandsoftwareupdates,gototheLionServerSupportwebsiteatwww.apple.com/support/server.

    Repairing, Restoring, or Reinstalling Mac OS X SoftwareIfyouhaveaproblemwithyourMacsoftwareorhardware,MacOSXprovidesrepair

    andrestoreutilitiesthatmayeliminateproblemsandcanevenrestoreyoursoftware

    toitsoriginalfactorysettings.YoucanaccesstheseutilitiesfromtheMacOSXUtilities

    application,evenifyourcomputerisntstartingupcorrectly.

    http://www.apple.com/macosxhttp://www.apple.com/macosx
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    UsetheMacOSXUtilitiesapplicationto:

    RepairyourcomputersdiskusingDiskUtility.

    RestoreyoursoftwareanddatafromaTimeMachinebackup.

    ReinstallMacOSXLion,LionServer,andAppleapplications.

    Restoreyourcomputertoitsfactorysettingsbyerasingitsdiskandreinstalling

    MacOSXLion,LionServer,andAppleapplications.

    Ifyourcomputerdetectsaproblem,itopenstheMacOSXUtilitiesapplication

    automatically.Youcanalsoopenthepanemanuallybyrestartingyourcomputer.

    To open the Mac OS X Utilities application:

    m RestartyourcomputerwhileholdingdowntheCommandkey(x)andRkey.

    SomeutilitiesintheMacOSXUtilitiespanerequireaccesstotheInternetandthe

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    MacAppStore.YoumayneedtomakesureyourcomputerisconnectedtotheInternetviayourEthernetorWi-Finetwork.

    To connect via a Wi-Fi network:

    1 ChooseanetworkfromtheWi-Fistatusmenuintheupper-rightcornerofthescreen.

    2 Ifnecessary,typethenetworkpassword.

    Tojoinaclosednetwork,chooseJoinOtherNetwork.Enterthenetworksnameandpassword.

    Repairing a Disk with Disk UtilityIfyouhaveaproblemwithyourcomputer,orifyoustartyourcomputerandseethe

    MacOSXUtilitiespane,youmayneedtorepairyourcomputersdisk.

    1 SelectDiskUtilityintheMacOSXUtilitiespaneandclickContinue.

    2 Selectthediskorpartitioninthelistontheleft,andthenclicktheFirstAidtab.

    3 ClickRepairDisk.

    IfDiskUtilitycantrepairthedisk,backupasmuchofyourinformationaspossible,

    andthenfollowtheinstructionsinReinstallingMacOSXLionServerandApple

    Applicationsonpage83.

    ForinformationaboutDiskUtilityanditsoptions,seeHelpCenter,oropenDiskUtility

    (intheUtilitiesfolderinLaunchpad)andchooseHelp>DiskUtilityHelp.

    Restoring Information Using a Time Machine BackupIfyoupreviouslycreatedaTimeMachinebackup,usetheRestoreutilitytorestore

    everythingonyourcomputertoitspreviousstate.

    UseyourTimeMachinebackuponlytorestoreinformationtothecomputerthatwas

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    y p y p

    thesourceofthebackup.Ifyouwanttotransferinformationtoanewcomputer,use

    MigrationAssistant.

    1 IfyourbackupisonaTimeCapsule,makesureyourMacProisconnectedtothesame

    EthernetorWi-Finetwork.(ToconnecttoaWi-Finetwork,followtheinstructionson

    page82.)

    2 IntheMacOSXUtilitiespane,selectRestoreFromTimeMachineBackupandclick

    Continue.

    3 SelectthediskthatcontainstheTimeMachinebackup,andthenfollowtheonscreen

    instructions.

    Reinstalling Mac OS X Lion Server and Apple ApplicationsUndersomecircumstances,youmayneedtoreinstallMacOSXLionServerandApple

    applications.Youcanreinstallwhilekeepingyourlesandusersettingsintact.

    Important: TheMacOSXUtilitiesapplicationreinstallsandrestoresMacOSXand

    MacOSXLionServersoftware.

    1 MakesureyourMacProisconnectedtotheInternetviaanEthernetorWi-Finetwork.

    (ToconnecttoaWi-Finetwork,followtheinstructionsonpage82.)

    2 IntheMacOSXUtilitiespane,selectReinstallMacOSXandclickContinue.

    3 Whenyoureaskedtoselectadisk,selectyourcurrentMacOSXdisk(inmostcases,its

    theonlyoneavailable).

    4 Toinstalloptionalsoftware,clickCustomize.

    5 ClickInstall.

    YoucaninstallMacOSXandLionServerwithouterasingthedisk,whichsavesyour

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    existinglesandsettings,oryoucanerasethediskrst,whicherasesallyourdataandleavesthecomputerreadyforyoutoreinstallMacOSX,LionServer,andApple

    applications.

    AfterreinstallingMacOSX,youcanthengototheMacAppStoreandre-download

    theapplicationsthatcamewithyourMacandotherappsthatyoupurchasedfromthe

    MacAppStore.Important: Applerecommendsthatyoubackupthedataonthediskbeforerestoring

    software.Appleisnotresponsibleforanylostdata.

    Restoring Your Computer to Its Factory SettingsWhenyourestoreyourcomputertoitsfactorysettings,everythingonyourcomputer

    (youruseraccounts,networksettings,andallofyourlesandfolders)isdeleted.Beforeyourestore,backupanylesyouwanttokeepbycopyingthemtoanotherdisk.

    WritedownyournetworksettingsfromNetworkpreferencestomakeiteasiertoget

    connectedagainafterreinstallingMacOSXLionServer.

    1 MakesureyourMacProisconnectedtotheInternetviaanEthernetorWi-Finetwork.

    (ToconnecttoaWi-Finetwork,followtheinstructionsonpage82).

    2 IntheMacOSXUtilitiespane,selectDiskUtilityandclickContinue.

    3 Selectthediskinthelistontheleft,andthenclicktheErasetab.

    4 ChooseMacOSExtended(Journaled)fromtheFormatpop-upmenu,typeanamefor

    thedisk,andthenclickErase.

    5 Afterthediskiserased,chooseDiskUtility>QuitDiskUtility.

    6 IntheMacOSXUtilitiespane,selectReinstallMacOSXandclickContinue.

    7 ToreinstallMacOSXandAppleapplications,followtheinstructionsinthe

    MacOSXInstaller.

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    AfterrestoringMacOSXLionServerandAppleapplications,youcanselectivelyrestore

    yourotherdataandapplicationsfromaTimeMachinebackup.

    Checking for a Hardware Problem

    Ifyoususpectahardwareproblem,usetheAppleHardwareTestapplicationtohelpdetermineiftheresaproblemwithoneoftheMacProcomponents.

    To use Apple Hardware Test:

    1 DisconnectallexternaldevicesfromyourMacPro,exceptthedisplay,keyboard

    andmouse.

    IfyouhaveanEthernetcableconnected,disconnectit.2 RestartyourMacProwhileholdingdowntheDkey.

    3 WhentheAppleHardwareTestchooserscreenappears,selectthelanguageyou

    wanttouse.

    4 PresstheReturnkeyorclicktherightarrowbutton.

    5 WhentheAppleHardwareTestmainscreenappears(afterabout45seconds),followtheonscreeninstructions.

    6 IfAppleHardwareTestdetectsaproblem,itdisplaysanerrorcode.Makeanoteofthe

    errorcodebeforepursuingsupportoptions.IfAppleHardwareTestdoesntdetecta

    hardwarefailure,theproblemmaybesoftwarerelated.

    Problems with Wi-Fi CommunicationIfyouhaveaproblemusingWi-Ficommunication:

    Makesureyouhaveproperlyconguredthesoftwareaccordingtotheinstructionsthatcamewithyourbasestation.

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    Makesurethecomputerornetworkyouaretryingtoconnecttoisrunningandhasawirelessaccesspoint.

    MakesureyourMacProiswithinantennarangeoftheothercomputerorthenetworkaccesspoint.Nearbyelectronicdevicesormetalstructurescaninterfere

    withwirelesscommunicationandreducethisrange.Repositioningorrotatingthe

    computermayimprovereception.

    Makesurethesidepanelisclosed(followtheinstructionsstartingonpage46)andthePCIportaccesscoversareinplace(seeAddingPCIExpressCardsonpage68).

    AntennareceptionisreducedwhenyourMacProisnotclosedproperly.

    ChecktheWi-Fisignallevel.YoumayhaveuptofourbarsintheWi-Fistatusicon( Z)

    inthemenubar. FormoreinformationaboutWi-Fi,chooseHelp>HelpCenter,andthensearch

    forWi-Fi.Alsoseetheinstructionsthatcamewiththewirelessdeviceformore

    information.

    Problems with a Display

    NOTICE: IfyouhaveaproblemwithanAppledisplayandnothinginthismanual

    solvesit,contactanAppleAuthorizedServiceProviderorAppleforassistance.Ifyou

    i h di l lf d h di l ill

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    attempttorepairthedisplayyourself,anydamageyoumaycausetothedisplaywillnotbecoveredbythelimitedwarrantyonyourdisplay.ContactanAppleAuthorized

    ResellerorAppleAuthorizedServiceProviderforadditionalinformationaboutthisor

    anyotherwarrantyquestion.

    If no image appears on the screen

    Makesurethecomputeristurnedon,andifthedisplayhasapowerbutton,makesureitsturnedon.

    Makesurethecablesareconnectedproperlytoyourcomputerandthedisplay.

    Ifyourgraphicscardhasaninternalpowercable,makesureitsconnectedtothecardandthelogicboard.

    Makesureyourcomputerisnotinsleep.Pressthepowerbuttonoranykeytoseeifthecomputerwakes.

    Makesurethedisplaybrightnessandcontrastaresetproperly.UsethebrightnesskeysontheAppleKeyboard.Somedisplayshavebrightnessandcontrastcontrolson

    orundertheirfrontedgeorontheside.

    ResetthePRAMbyrestartingthecomputerwhileholdingdowntheCommand(x),Option,P,andRkeysuntilyouhearthestartupsoundasecondtime.

    If the screen image appears dim or ickers

    Adjustthedisplaybrightnessandcontrastsettings.UsethebrightnesskeysontheAppleKeyboard.Somedisplaysalsohavebrightnessandcontrastcontrolsonor

    undertheirfrontedge.Oryoumaybeabletoadjustbrightnessorcontrastusingthe

    Di l f S t P f

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    DisplayspaneofSystemPreferences.

    CalibratethedisplaybychoosingApple()>SystemPreferences.ClickDisplays,selectColor,andclickCalibrate.Formoreinformationaboutcolorandyourdisplay,

    seeHelpCenter.

    Theickeringmaybecausedbyinterferencefromanearbypowerline,auorescent

    light,oranelectricaldeviceforexample,aradio,amicrowaveoven,oranothercomputer.Tryrelocatingnearbyelectricaldevicesormovingyourcomputeranddisplay.

    If no colors appear on the screen or the colors dont look right

    Makesurethedisplayisconnectedrmlytothecomputer.

    Calibratethedisplay,asdescribedin Ifthescreenimageappearsdimorickerson

    page88.

    If desktop icons move when you change the screen resolution

    Changingthescreenresolutionaectsthedisplayofinformationonyourscreen.

    Theoperatingsystemmayrepositioniconswhenyouchangethescreenresolution.

    If the screen freezes

    Forcethefrozenapplicationtoquit.HolddowntheCommandkey(x)andOptionkeyandpressEsc.ThenselecttheapplicationinthelistandclickForceQuit.

    Ifthatdoesntwork,forcethecomputertorestartbyholdingdownthepowerbutton()for5or6secondsuntilyourMacProshutsdown.Pressthepowerbutton()

    againtostartupyourMacPro.

    If your display has a light on the front and its ashing

    OnsomeAppleatpaneldisplays,thepowerlightdisplaysaseriesofshortashes

    whenanerrorisdetected.

    If you see a repeating sequence of three short ashes,thedisplayisdetectinginputinthe wrong video format Make sure your display is compatible with your graphics

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    thewrongvideoformat.Makesureyourdisplayiscompatiblewithyourgraphics

    cardandthatyouveinstalledthecorrectdisplaysoftware,ifyourdisplaycamewith

    installationsoftware.

    If you see a sequence of two short ashes and a long ash,thedisplayisdetectingaproblemwithabacklightinglamp.ContactanAppleAuthorizedResellerorApple

    AuthorizedServiceProvider.

    Problems with Your Internet ConnectionIfyouhavetroublewithyourInternetconnection,youcantrythestepsinthissection

    startingwithNetworkDiagnostics.

    To use Network Diagnostics:

    1 ChooseApple()>SystemPreferences.

    2 ClickNetworkandthenclickAssistmeatthebottomofthepage.

    3 ClickDiagnosticstoopenNetworkDiagnostics.

    4 Followtheonscreeninstructions.

    IfNetworkDiagnosticscantresolvetheproblem,theremaybeaproblemwiththe

    Internetserviceprovider(ISP)youaretryingtoconnectto,withanexternaldeviceyou

    areusingtoconnecttoyourISP,orwiththeserveryouaretryingtoaccess.Youcan

    alsotrythestepsinthefollowingsection.

    Cable Modem, DSL, and LAN Internet Connections

    Makesureallmodemcablesarefullypluggedin,includingthemodempowercord,

    thecablefromthemodemtothecomputer,andthecablefromthemodemtothewall

    jack.CheckthecablesandpowersuppliesforEthernethubsandrouters.

    Turn o your DSL or cable modem for a few minutes and then turn it back on Some

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    TurnoyourDSLorcablemodemforafewminutes,andthenturnitbackon.Some

    ISPsrecommendthatyouunplugthemodemspowercord.Ifyourmodemhasareset

    button,youcanpressiteitherbeforeorafteryouturnthepoweroandon.

    PPPoE Connections

    IfyouareunabletoconnecttoyourInternetserviceproviderusingPPPoE,makesure

    youhaveenteredthecorrectinformationinNetworkpreferences.

    To enter PPPoE settings:

    1 ChooseApple()>SystemPreferences.

    2 ClickNetwork.

    3 ClickAdd(+)atthebottomofthenetworkconnectionserviceslist,andchoosePPPoE

    fromtheInterfacepop-upmenu.

    4 ChooseaninterfaceforthePPPoEservicefromtheEthernetpop-upmenu.

    ChooseEthernetifyouareconnectingtoawirednetwork,orWi-Fiifyouare

    connectingtoawirelessnetwork.

    5 ClickCreate.

    6 Entertheinformationyoureceivedfromyourserviceprovider,suchastheaccount

    name,password,andPPPoEservicename(ifyourserviceproviderrequiresit).

    7 ClickApplytomakethesettingsactive.

    Network Connections

    MakesuretheEthernetcableispluggedintoyourcomputerandintothenetwork.

    CheckthecablesandpowersuppliestoyourEthernethubsandrouters.

    IfyouhavetwoormorecomputerssharinganInternetconnection,makesureyour

    k i l Y d k if ISP id l IP dd

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    networkissetupproperly.YouneedtoknowifyourISPprovidesonlyoneIPaddress

    orifitprovidesmultipleIPaddresses,oneforeachcomputer.

    IfonlyoneIPaddressisused,thenyoumusthavearoutercapableofsharingthe

    connection,alsoknownasnetworkaddresstranslation(NAT)orIPmasquerading.

    Forsetupinformation,checkthedocumentationprovidedwithyourrouteroraskthe

    personwhosetupyournetwork.YoucanuseanAirPortbasestationtoshareoneIP

    addressamongmultiplecomputers.

    ForinformationaboutusinganAirPortbasestation,searchforAirPortintheHelp

    CenterorseetheAirPortsupportwebsiteatwww.apple.com/support/airport.

    Ifyoucannotresolvetheissueusingthesesteps,contactyourISPornetwork

    administrator.

    Maximizing Ethernet PerformanceYourcomputerperformsbestwhentheEthernetporttowhichitisconnectedissetto

    autonegotiate.Askyournetworkadministratortoverifythissetting.

    Note: Ifyouexperienceconnectionproblemsonyournetwork,makesureyournetwork

    it h i t t t ti t if ibl If it h t i t t ti ti

    http://www.apple.com/support/airporthttp://www.apple.com/support/airport
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    switchissettoautonegotiate,ifpossible.Ifaswitchsportisnotautonegotiating,your

    computerdetectstheappropriatespeedbutdefaultstohalf-duplexmode.Iftheswitchs

    portattheotherendofthelinkisconguredforfull-duplexmode,alargenumberof

    lateeventscanoccuronthelink.Ifitisntpossibletosettheswitchtoautonegotiate,

    thensettheswitchsporttohalf-duplex.Formoreinformation,seethedocumentation

    thatcamewiththeEthernetswitch.

    Keeping Your Software Up to DateYoucanconnecttotheInternetandautomaticallydownloadandinstallthelatestfree

    softwareversions,drivers,andotherenhancementsfromApple.

    WhenyouareconnectedtotheInternet,SoftwareUpdatecheckstoseeifanyupdatesareavailableforyourcomputer.YoucansetyourMacProtocheckforupdates

    periodically,andthenyoucandownloadandinstallupdatedsoftware.

    To check for updated software:

    1 ChooseApple()>SoftwareUpdate.

    2 Followtheonscreeninstructions.

    Formoreinformation,searchforSoftwareUpdateinHelpCenter.

    ForthelatestinformationaboutMacOSXLionServer,gototheLionServerwebsiteatwww.apple.com/macosx/server.

    ForthelatestinformationaboutMacOSX,gotowww.apple.com/macosx.

    Learning More, Service, and SupportIfyourMacProneedsservice,takeittoanAppleAuthorizedServiceProvider(AASP)or

    contactAppleforservice.YoucanndmoreinformationaboutyourMacProthrough

    onlineresources,onscreenhelp,orSystemInformation.

    O li R

    http://www.apple.com/macosxhttp://www.apple.com/macosx
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    Online Resources

    Foronlineserviceandsupportinformation,gotowww.apple.com/support.Choose

    yourcountryfromthepop-upmenu.YoucansearchtheAppleCareKnowledgeBase,

    checkforsoftwareupdates,orgethelpfromApplesdiscussionboards.

    Onscreen Help

    Youcanoftenndanswerstoyourquestions,aswellasinstructionsand

    troubleshootinginformation,inHelpCenter.IntheFinder,chooseHelp>HelpCenter.

    System Information

    Togetinformationaboutyourcomputer,useSystemInformation.SystemInformation

    showsyouwhichhardwareandsoftwareisinstalled,theserialnumberandoperating

    systemversion,howmuchmemoryisinstalled,andmore.OpenSystemInformation

    (intheUtilitiesfolderinLaunchpad).Systeminformationisalsoavailablebychoosing

    AboutThisMacfromtheApplemenu.

    AppleCare Service and SupportYourMacProcomeswith90daysoftechnicalsupportandoneyearofhardwarerepair

    warrantycoverageatanAppleStoreoranApple-authorizedrepaircenter,suchasan

    AppleAuthorizedServiceProvider.Youcanextendyourcoveragebypurchasingthe

    AppleCareProtectionPlan.Forinformation,visitwww.apple.com/support/productsor

    visitthewebsiteaddressforyourcountrylistedinthetable.

    Ifyouneedassistance,AppleCaretelephonesupportrepresentativescanhelpyouwith

    installingandopeningapplications,andbasictroubleshooting.Callthesupportcenter

    numbernearestyou(therst90daysarecomplimentary).Havethepurchasedateand

    yourMacProserialnumberreadywhenyoucall.

    Note: Your 90 days of complimentary telephone support begins on the date of

    http://www.apple.com/support/productshttp://www.apple.com/support/products
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    Note: Your90daysofcomplimentarytelephonesupportbeginsonthedateof

    purchase.Telephonefeesmayapply.

    ApplealsooersexpertsupportforMacOSXLionServer.Beyondthescopeofthe

    complimentary90-daysupport,theseproductsoerassistancewithin-depthtechnical

    issuesforonefullyear.

    AppleCareOSSupportdeliversconsultativetelephoneandemailsupportfornetworking

    andworkowissuesinMacOSXLionServerenvironments.AppleCareHelpDesk

    Supportprovidesgraphicaluserinterface-levelassistancewithMacOSXServernetwork

    congurationandseveradministration.AppleCareOSSupportplansalsoinclude

    supportforcommand-linetoolsandmixed-platformintegration.Choosefromthree

    levelsofAppleCareOSSupportSelect,Preferred,orAlliance.Formoreinformation,visitwww.apple.com/support/products/enterpriseorvisitthewebsiteforyourcountry

    listedinthetable.

    Country Phone Website

    UnitedStates 1-800-275-2273 www.apple.com/support

    Australia (61)1-300-321-456 www.apple.com/au/support

    Canada(English)

    (French)

    1-800-263-3394 www.apple.com/ca/support

    www.apple.com/ca/fr/support

    http://www.apple.com/supporthttp://www.apple.com/au/supporthttp://www.apple.com/ca/supporthttp://www.apple.com/ca/fr/supporthttp://www.apple.com/ca/fr/supporthttp://www.apple.com/ca/supporthttp://www.apple.com/au/supporthttp://www.apple.com/support
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    (French) www.apple.com/ca/fr/support

    Ireland (353)1850946191 www.apple.com/ie/support

    NewZealand 00800-7666-7666 www.apple.com/nz/support

    UnitedKingdom (44)08442090611 www.apple.com/uk/support

    Telephonenumbersaresubjecttochange,andlocalandnationaltelephoneratesmayapply.Acompletelistisavailableontheweb:

    www.apple.com/support/contact/phone_contacts.html

    Locating Your Serial NumberUseanyofthesemethodstondyourMacProserialnumber:

    ChooseApple()fromthemenubarandthenchooseAboutThisMac.ClicktheversionnumberbeneaththewordsMacOSXtocyclethroughtheMacOSXversion

    number,thebuildversion,andtheserialnumber.

    OpenSystemInformation(intheUtilitiesfolderinLaunchpad)andclickHardware.

    Lookonthecongurationlabel,whichislocatedonthebackofyourMacPronearthevideoports.

    http://www.apple.com/ca/fr/supporthttp://www.apple.com/ie/supporthttp://www.apple.com/nz/supporthttp://www.apple.com/uk/supporthttp://www.apple.com/support/contact/phone_contacts.htmlhttp://www.apple.com/support/contact/phone_contacts.htmlhttp://www.apple.com/uk/supporthttp://www.apple.com/nz/supporthttp://www.apple.com/ie/supporthttp://www.apple.com/ca/fr/support
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    Help Center System Information

    www.apple.com/macpro

    Whats Under the Hood

    ThetechnicalspecicationsofyourMacProareincludedinthissection.

    Specications

    UseSystemInformationtonddetailedinformationaboutyourMacPro,includingthe amount of installed memory, hard disk size, connected devices, and product serial

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    theamountofinstalledmemory,harddisksize,connecteddevices,andproductserial

    number.ToopenSystemInformation,chooseApple()>AboutThisMacfromthe

    menubar,andthenclickMoreInfo.

    Processor and Memory Specications

    Quad-core Mac Pro OneQuad-CoreIntelXeonseriesprocessor

    8MBofsharedL3cacheperprocessor

    1066MHzDDR3ECCSDRAM

    6-core Mac Pro

    One6-CoreIntelXeonseriesprocessor 12MBofsharedL3cacheperprocessor

    1333MHzDDR3ECCSDRAM

    8-core Mac Pro

    TwoQuad-CoreIntelXeonseriesprocessors

    12MBofsharedL3cacheperprocessor 1066MHzDDR3ECCSDRAM

    12-core Mac Pro

    Two6-CoreIntelXeonseriesprocessors

    12MBofsharedL3cacheperprocessor

    1333MHzDDR3ECCSDRAM

    Random-access memory (RAM)

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    Random access memory (RAM)

    Unbuereddualinlinememorymodules(UDIMMs)

    PC3-10600E,1333MHz,DDR3SDRAMUDIMMs(memoryoperatesat1066MHzor1333MHz,dependingontheprocessor)

    DIMMslots

    Fourslotsavailableinasingle-processorMacPro

    Eightslotsavailableinandual-processorMacPro

    Error-correctingcode(ECC)

    72-bitwide,240-pinECCmodules

    36ICsmaximumperECCUDIMM MustconformtoJEDECspecication(seeInstallingMemoryonpage37 )

    Nonparity

    Graphics CardPCIExpress2.0graphicscardwithadual-linkDigitalVisualInterface(DVI)connector

    andtwoMiniDisplayPortconnectors.

    MiniDisplayPortaudiooutput:

    Upto8-channel(7.1),24-bitaudioatamaximumsamplerateof192.0kHz

    Video Display ModesFortechnicalspecicationsforyourdisplay:

    Apple displays: Gotowww.apple.com/displays

    Storage 4 independent 3 Gb/s Serial ATA (SATA) cable-free direct-attach 3 5-inch hard

    http://www.apple.com/displayshttp://www.apple.com/displays
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    4independent3Gb/sSerialATA(SATA),cable free,direct attach3.5 inchhard

    drivebays

    Type: SATA3Gb/s

    Bay Width: 3.9inches(102mm)

    Bay Depth: 5.7inches(147mm) Bay Height: 1.0inch(25.4mm)

    Fourinternaldrivecarriers(optional2.5-inchSSDsolidstatedrivescomewithdriveadaptersdesignedtomountinthe3.5-inchdrivecarriers)

    PCI Express Expansion

    Fourfull-lengthPCIExpressexpansionslots(slot1containsthegraphicscard) Slots1and2arex16,PCIExpress2.0slots

    Slots3and4arex4,PCIExpress2.0slots

    Allfourslotssupport16-lanecards

    300WcombinedmaximumforallPCIExpressslots

    SuperDrive (DVDR DL/DVDRW/CD-RW) Specications Disc diameters supported: 12cmand8cm

    Data formats:

    CD-ROM

    CD-Audio

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    CD-R

    CD-RW

    CD-I

    CD-IBridge CDExtended

    CDMixedMode

    PhotoCD

    VideoCD

    EnhancedCD DVD-Video

    DVDR

    DVDRW

    DVDRDL

    USB Specications SupportforUniversalSerialBus(USB)2.0and1.1

    SevenexternalUSBTypeAports

    TwoUSB2.0portsonthefront

    ThreeUSB2.0portsontheback

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    EachUSBport(frontandback)isonaseparate480megabit-per-second(Mbit/s)USBchannel

    500milliamperes(mA)availableforatotalof1.5Aonthebackand1.0Aonthefront

    FireWire Specications Four external FireWire ports: TwoFireWire800ports(9-pin)onthefrontandtwoontheback

    Data transfer speed: 100,200,400,and800Mbit/s

    Power

    Output voltage: Approximately12V

    Output power: Uptoamaximumof28Wforall4portsor12Wforanyoneport

    Ethernet Specications IEEE802.3compliant

    Maximum cable length: 328feet(100meters)

    Connector: RJ-45for10Base-T,100Base-TX,and1000Base-T Media, 10Base-T: Category(CAT)3orhigherUTPon2pairsupto100m

    Media, 100Base-TX: CAT5eUTPon2pairsupto100m

    Media, 1000Base-T: CAT5eUTPon4pairsupto100m

    Channel speeds: IEEEAutonegotiationof10Base-T,100Base-TX,and1000Base-T

    Bluetooth 2.1+EDR Specications Wireless data rate: Upto3Mbit/s

    Range: Upto33feetor10meters(dataratesmayvary,dependingonenvironmentalconditions)

    Frequency band: 2.4gigahertz(GHz)

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    AirPort Extreme Specications Frequency band: 2.4and5gigahertz(GHz)

    Radio output power: 20dBm(nominal)

    Compatibility 802.11a,b,g,andn

    Optical Digital Audio Specications Data format: Sony/PhillipsDigitalInterface(S/PDIF)protocol(IEC60958-3)

    Connector type: TOSLINKoptical(IEC60874-17)

    Bits per sample: 16-bit,20-bit,or24-bit

    Optical digital audio out

    Basedonatypicalsituationwithplaybackofa1kHz,0dBFS24-bitsinewave,44.1kHz

    outputsamplerate,unlessotherwisespeciedbelow.

    Output sample rate: 44.1kHz,48kHz,or96kHz

    Signal-to-noise ratio: Greaterthan130dB

    Total harmonic distortion + noise: Lessthan-130dB(0.00003percent)

    Optical digital audio in

    Basedonatypicalsituationwithplaybackofa1kHz,0dBFS24-bitsinewave,unless

    otherwisespeciedbelow.

    Input sample rate: 44.1kHz,48kHz,or96kHz

    Signal-to-noise ratio: Greaterthan130dB

    T l h i di i i L h dB ( )

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    Total harmonic distortion + noise: Lessthan-130dB(0.00003percent)

    Analog Audio Specications Sample rate: 44.1kHz,48kHz,or96kHz

    Jack type: 1/8mini

    Bits per sample: 16-bit,20-bit,or24-bit

    Frequency response: 20Hzto20kHz,+0.5dB/-3dB

    Analog audio out using the headphone jack (typical values)

    Basedonatypicalsituationwithplaybackofa1kHz,-3dBFS24-bitsinewave,44.1kHz

    outputsamplerateinto150ohms,unlessotherwisespeciedbelow. Output voltage: 1.3volts(rootmeansquare)(Vrms)(+4.5dBu)

    Output impedance: 55ohms

    Output power: 53milliwatts(mW)into32ohms

    Signal-to-noise ratio: Greaterthan90dB

    Total harmonic distortion + noise: Lessthan-70dB(.03percent) Channel separation: Greaterthan50dB

    Analog audio line in (typical values)

    Basedonatypicalsituationwithplaybackofa1kHz,-3dBFS24-bitsinewave,44.1kHz

    outputsamplerate,unlessotherwisespeciedbelow.

    Maximum input voltage: 2Vrms(+8.2dBu)

    Input impedance: Greaterthan17kilohms

    Si l t i ti G t th 90 dB

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    Signal-to-noise ratio: Greaterthan90dB

    Total harmonic distortion + noise: Lessthan-85dB(.006percent)

    Channel separation: Greaterthan85dB

    Analog audio line out (typical values)

    Basedonatypicalsituationwithplaybackofa1kHz,-3dBFS24-bitsinewave,44.1kHz

    outputsamplerateinto100kilohms,unlessotherwisespeciedbelow.

    Output voltage: 2Vrms(+8.2dBu)

    Output impedance: 33ohms

    Signal-to-noise ratio: Greaterthan90dB

    Total harmonic distortion + noise: Lessthan-85dB(.006percent)

    Channel separation: Greaterthan85dB

    External microphone input using the headphone jack (typical values)

    Basedonatypicalsituationwithplaybackofa1kHz,28mVrmssinewave,44.1kHzinput

    samplerate,24-bitsampling,unlessotherwisespeciedbelow. Maximum input voltage: 39mVrms(-26dBu)

    Input impedance: Greaterthan1kilohm

    Signal-to-noise ratio: Greaterthan60dB

    Total harmonic distortion + noise: Lessthan-60dB(0.1percent)

    Frequency response: 100Hzto8.2kHz,+0.5dB/-3dB

    Power Supply

    AC line input Voltage ranges: 100240Valternatingcurrent(AC)

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    Current: Maximumof12A(lowvoltagerange)or5A(highvoltagerange)

    Frequency: 5060Hzsinglephase

    Power Requirements for Expansion Cards and Peripherals

    Expansion cardsCombinedmaximumpowerconsumptionforallfourPCIExpressslotsshouldnot

    exceed300watts(W).

    USB devices

    Eachofthecomputersbuilt-inUSBportsisallotted500mA.

    FireWire devices

    Thecomputercanprovideupto28WtotaltotheFireWireports.

    System Clock and BatteryYourcomputerhasCMOScustomcircuitrywithalong-lifebattery.

    BatteryUsea3-volt,BR2032lithiumcoincellreplacementbattery(seeReplacingtheInternal

    BackupBatteryonpage73).

    Dimensions and Operating Environment

    Dimensions

    Weight: 39.9lbs.(18.1kg)

    Theweightdependsontheconguration.Theweightaboveisforabasic

    congurationandmaybegreaterifoptionaldevicesareinstalled.

    Height: 20 1 inches (51 1 cm)

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    Height: 20.1inches(51.1cm)

    Width: 8.1inches(20.6cm)

    Depth: 18.7inches(47.5cm)

    Operating environment

    Operating temperature: 50to95F(10to35C)

    Storage temperature: 40to116F(40to47C)

    Relative humidity: 5%to95%(noncondensing)

    Maximum altitude: 10,000feet(3048meters)

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    Help Center ergonomics

    www.apple.com/environment

    Last, but Not Least

    Thischapterprovidesimportantinformationaboutsafetyprocedures,routine

    maintenance,andergonomicconsiderationsforusingyourMacProanddisplay.

    Foryoursafetyandthatofyourequipment,followtheserulesforhandlingand

    cleaningyourMacProandforworkingmorecomfortably.Keeptheseinstructions

    handyforreferencebyyouandothers.

    http://www.apple.com/environmenthttp://www.apple.com/environment
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    NOTICE: Incorrectstorageoruseofyourcomputermayvoidthemanufacturers

    warranty.

    Important Safety Information

    WARNING: Failuretofollowthesesafetyinstructionscouldresultinre,electric

    shock,orotherinjuryordamage.

    TheonlywaytodisconnectpowercompletelyfromyourMacProistounplugthe

    powercordfromthemainpowersupply.Todisconnectadisplaycompletely,youmust

    alsounplugitspowercablefromthecomputerorpoweroutlet.Makesurethatatleast

    oneendofthedevicespowercordiswithineasyreachsothatyoucanunplugthe

    computerordisplaywhennecessary.

    Always take the following precautions.

    Disconnectthepowerplug(bypullingtheplug,notthecord),fromyourcomputerordisplayanddisconnectthephonecordifanyofthefollowingconditionsexist:

    Thepowercordorplugbecomesfrayedorotherwisedamaged

    Youspillsomethingintothecase

    Yourcomputerisexposedtorainoranyotherexcessmoisture

    Yourcomputerhasbeendroppedorthecasehasbeenotherwisedamaged

    Yoususpectthatyourcomputerneedsserviceorrepair

    Youwanttocleanthecomputerorthecase

    Ifyouplantostoreyourcomputerforanextendedperiodoftime,removethebattery.

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    Forserviceorquestionsaboutyourwarranty,contactanAppleAuthorizedService

    ProviderorApple.See LearningMore,Service,andSupportonpage93 .

    General MaintenanceIfyouneedtocleanthecomputerbydoingmorethanwipingitdownwithaclean

    cloth,followtheseinstructions:

    1 Turnoyourcomputeranddisplay,ifadisplayisconnected.

    2 Disconnectthecomputerpowercablefromtheelectricaloutletorpowerstrip.Ifyour

    displayisconnectedtoanoutlet,disconnectitaswell.3 Disconnectthedisplayscablesfromthecomputer.

    4 Wipethecomputercasesurfaceslightlywithaclean,softclothdampenedwithwater.

    NOTICE: Dontusealcohol,aerosolsprays,solvents,orabrasivesthatmightdamage

    thenishonthecase.

    Protecting Your Optical Drive

    To keep your optical drive working properly:

    Positionyourcomputersothatthedrivetraydoesntbumpintoanythingwhenitopens.

    Closethedrivewhenyourenotusingit. Donotputanythingonthedrivetraywhenitisopen.

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    Donottouchtheopticaldrivelenswithyourngers.Donotwipethelenswithapapertowelorotherabrasivesurface.Ifyouneedtocleanthelens,seeanApple

    AuthorizedServiceProviderforalenscleaner.

    Keepyourcomputerawayfromanysourceofmoisture.

    Laser Information for Optical Disc DriveForyoursafety,havetheopticaldriveservicedonlybyanAppleAuthorized

    ServiceProvider.

    WARNING: Makingadjustmentsorperformingproceduresotherthanthosespeciedinyourequipmentsmanualmayresultinhazardousradiationexposure.Theoptical

    discdriveinyourcomputercontainsalaserthatissafeinnormalusebutthatmaybe

    harmfultoyoureyesifdisassembled.

    Understanding ErgonomicsHerearesometipsforsettingupahealthyworkenvironment.

    KeyboardWhenyouusethekeyboard,yourshouldersshouldberelaxed.Yourupperarmand

    forearmshouldformanapproximaterightangle,withyourwristandhandinroughly

    astraightline.

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    g

    Changehandpositionsoftentoavoidfatigue.Somecomputerusersmightdevelop

    discomfortintheirhands,wrists,orarmsafterintensiveworkwithoutbreaks.Ifyou

    begintodevelopchronicpainordiscomfortinyourhands,wrists,orarms,consulta

    qualiedhealthspecialist.

    MousePositionthemouseatthesameheightasthekeyboardandwithinacomfortablereach.

    Chair

    Anadjustablechairthatprovidesrm,comfortablesupportisbest.Adjusttheheightofthechairsoyourthighsarehorizontalandyourfeetareatontheoor.Thebackof

    thechairshouldsupportyourlowerback(lumbarregion).Followthemanufacturers

    instructionsforadjustingthebackresttotyourbodyproperly.

    Youmighthavetoraiseyourchairsothatyourforearmsandhandsareattheproper

    angletothekeyboard.Ifthismakesitimpossibletorestyourfeetatontheoor,useafootrestwithadjustableheightandtilttomakeupforanygapbetweentheoorand

    yourfeet.Oryoucanlowerthedesktoptoeliminatetheneedforafootrest.Another

    optionistouseadeskwithakeyboardtraythatslowerthantheregularworksurface.

    DisplayArrangethedisplaysothatthetopofthescreenisslightlybeloweyelevelwhenyoure

    sittingatthekeyboard.Thebestdistancefromyoureyestothescreenisuptoyou,

    althoughmostpeopleseemtoprefer18to28inches(45to70cm).

    Positionthedisplaytominimi