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Team ASK Anuraag Chigurupati, MS Computer Science Sunny Jeon, PhD Political Science Katherine Hoffmann, MA International Policy Studies

We live in a world like this

Cred

it: Moore Lan

dscap

ing

Zoom out for a minute

Credit: Formae Mentis

Cred

it: Sean

Haw

kley

meet Salome

where infant mortality is three times the Nairobi average

and the second most costly cause of under-

five mortality is diarrheal disease

Source: Crow (2009), Kyobutungi (2008); Image Credit: Chrissy Olson

Credit: Global Giving

people who buy water joke that they are buying cholera

rivers may look like this

Credit: Chrissy Olson

pipes look like this

Credit: Water and Sanitation Program

and tap water may be scarce,

costly, uncertain, and contaminated

Cre

dit

: A

FP/G

etty

Im

ages

/ R

ober

to S

chm

idt

Every day, Salome looks for clean water

every day, Salome looks for water

she looks for water on normal days

Cre

dit

: A

FP/

Rob

erto

Sch

mid

t

she looks for water on shortage days

Credit: AFP/Marco Longari

this can take an hour

three hours

Credit: Professor Ben Crow, Sociology, UCSC

or a day

Credit: Professor Ben Crow, Sociology, UCSC

Salome is not alone

Cre

dit

: A

FP/G

etty

Im

ages

/ R

ober

to S

chm

idt

68% of Kibera residents rely on water kiosks

Source: Birongo and Le (2009); Image Credit: St. Aloysius Gonzaga High School Journalism Club

they need clean water

to drink,

Credit: Catherine Neumann

wash,

Credit: Christopher Elam

Cre

dit

: C

hri

ssy

Ols

on

cook,

and do laundry C

redit: M

amen

Sau

ra

and they therefore face this

problem every day

Credit: Reuters/ Noor Khamis

meet Samuel

Samuel sells water in Kibera

Credit: Catherine Neumann

But he doesn’t know when he’ll have it.

40% of vendors in Kibera do not have a

constant supply

10% get water only once a week

Source: Water and Sanitation Program; Photo Credit: AFP/ Getty Images/ Roberto Schmidt

people are looking for water and

waiting for water

Credit: Ben Crow, Anthropology, UCSC

he needs a way to let people

know that he has water

Credit: AP/Alixa Sharkey

So that he can attract customers who may not

know about him who may

not know about him

Cred

it: Daily N

ation

or who don’t want

to risk traveling to

an

empty tap

Cred

it: MYS

A S

hootb

ack

this problem is complex

but information can help

this problem is complex

but information can help

shortages are common, but not predictable

Salome

Salome

Salome

Salome

where is water today?

Salome

Salome

Salome

Samuel

Salome

Samuel

Salome

Samuel

m-maji

***: Mashimoni Community Tank @ 2.8 Ksh, **: next to GLORY food kiosk @ 3 Ksh / rt turn from Geojam video hall @ 2.5 Ksh / near Frepals hosp. @ 2.7 Ksh

Salome

Samuel

Mashimoni Community Tank @ 2.8 Ksh

near Frepals hosp. @ 2.7 Ksh

m-maji

Salome

Samuel

Dialing 20 427 2100...

Dialing 20 427 2100...

m-maji

Salome

Samuel

***: Mashimoni Commu nity Tank @ 2.8 Ksh, **: next to GLORY food kiosk @ 3 Ksh / rt turn from Geojam video hall @ 2.5 Ksh / near Frepals hosp. @ 2.7 Ksh

***:, near Frepals hosp. @ 2.7 Ksh **: Mashimoni Commun ity Tank @ 2.8 Ksh / next to GLORY food kiosk @ 3 Ksh / rt turn from Geojam video hall @ 2.5 Ksh

m-maji

Salome

Samuel If a vendor misrepresents availability or price, Salome can

file a complaint

m-maji

Salome

Samuel

m-maji

We considered a range of different issues around coordinating information on water

User Interactions

Markets, Politics

Usability

Cost

Format Limitations

Information Context

Location Availability Price Quality Law of One Price

Collective Action Problems

Winners / Losers

Gangs & Government

We considered a range of different issues around coordinating information on water

We considered a range of different issues around coordinating information on water

Professor Ben Crow, UCSC

Professor Edward Miguel, UC Berkeley

NextDrop, Crowdsourcing Water in India

University of Nairobi

We considered a range of different issues around coordinating information on water

User Interactions

Usability

Cost

Format Limitations

User Interactions

Usability

Cost

Format Limitations

•  SMS •  Flashing •  Voice •  USSD

User Interactions

Usability

Cost

Format Limitations

•  SMS •  Flashing •  Voice •  USSD

Information Context

Location Availability Price Quality

Information Context

Location Availability Price Quality

•  Describing locations

Information Context

Location Availability Price Quality

•  Describing locations

Information Context

Location Availability Price Quality

•  Describing locations

Markets, Politics

Law of One Price

Collective Action Problems

Winners / Losers

Gangs & Government

Markets, Politics

Law of One Price

Collective Action Problems

Winners / Losers

Gangs & Government

Markets, Politics

Law of One Price

Collective Action Problems

Winners / Losers

Gangs & Government

Information Context

Location Availability Price Quality

User Interactions

Usability

Cost

Format Limitations

•  Describing locations

•  SMS •  Flashing •  Voice •  USSD

Next Steps…

1. More Needs-finding

Next Steps…

1. More Needs-finding

2. Build Local Partnerships

Next Steps…

1. More Needs-finding

2. Build Local Partnerships - Maji Bora Kibera - KWAHO

Next Steps…

1. More Needs-finding

2. Build Local Partnerships - Maji Bora Kibera - KWAHO

3. Run a Pilot

Next Steps…

Pilot / Field Test

Pilot / Field Test

Pilot / Field Test

Pilot / Field Test

User Feedback Lower Water Prices?

Converge to Truthfulness? Reduced Travel Costs?

Special Thanks Leann Bankoski

Prof. Michele Barry Prof. Josh Cohen Prof. Ben Crow Jason Dunford Lauren Finzer

Lucky Gunasekara Eva Hoffmann

Wendy Ju

Emily Krumpel Prof. Edward Miguel

Sally Madsen Caroline O’Connor

Ben Olding Macy Parker

Alexis Sampson Karen Warner

Prof. Terry Winograd

and our amazing collaborators at the University of Nairobi