2018 IMPACT

2018201720162015

2,087 2,136

3,333

1,960

People's Memorial Association

115 packets of updatedmember materials are

mailed each month

425CALLS PER MONTH

MEMBERSHIP

GOALS

We want to reach the adultchildren of baby boomerssince they are most oftenfinancially responsible for

their parents’ finalarrangements. Registering

their parents and themselvesfor PMA Membership will

guarantee reduced pricingand protection from

predatory sales tactics.

NEWMEMBERS

72,000living members

Top 5 CitiesGen Z .11%

Millennials .99%Gen X 6.28%

BabyBoomers 37.71%

AgeSilent40.46%

GI 5.84%

SeattleBellevueEverett

Shoreline

25serve our members byhonoring reduced pricingand providing quality care.

ContractedFuneral Homes

responding to member needs

in Washington State

MEMBERDEMOGRAPHICS

252people chose to storedigital copies of their

end of life plan

Renton

2018 IMPACT

EDUCATION

People's Memorial Association

ADVOCACY

795

IncreasingChoices

WA State votes to legalizegreen disposition options.

Senate Bill 5001 Concerning

Human Remains will legalize

Recomposition and Alkaline

hydrolysis or Aquamation.

20FAMILIES

supported through theIndigent Cremation Fund

To expand our reach, we plan torecord our classes.

These videos will be availableonline and will be accessible

worldwide.

Pricing TransparencyThe FTC Rule, written in 1984, only requiresa funeral home provide a price list if you visittheir location. No one shops this way today;we use the internet. Funeral Homesshould be required to post their pricesonline.

PRICESURVEY

11%

248volunteer

hours

More funeral homes post their prices online 30%More funeral homes shared their pricing with us

Cremation prices vary by over 750% Burial prices vary by over 400%

PEOPLE ATTENDEDOUR CLASSES

The study reinforces the importance of shopping aroundand planning ahead to assure you receive the finalarrangements you want at a price you can afford.

GOALS

BIENNIAL

2018 IMPACTPeople's Memorial Association

STAFF BOARDNora MenkinExecutive Director Jeff CohnBusiness Manager Amanda StockMembership &Development Director Beverly TrykAdministrative Assistant

Elizabeth CoplanPresident Margaret KitchellVice President Ashley TopacioSecretary Cheryl Jennings Cassidy Stout

CALENDAR OF EVENTSDucks in a Row

Workshop about end of life planningApril 15th // 12:30 - 3:30 pmSammamish Family YMCA

"End Game" Film ScreeningMay 28th // 7:00 - 8:30 pm

UW's Kane Hall

CONTACT

206.325.0489

info@peoplesmemorial.org

peoplesmemorial.org

Duck-et List: Funeral OptionsClass about cremation and burial options

May 21st // 5:30 - 7:30 pmMirabella Seattle

Retirement Community

Duck-et List: Organ DonationClass about Life Net donation program

June 18th // 5:30 - 7:30 pmWest Seattle Library

Danny GeigerPresident Elect Paul HenselTreasurer Erika Campbell Elizabeth Grauvogel

2018 FINANCES

INCOME

People's Memorial Association

EXPENSES

$192,327

MembershipDues 48%

Document Storage Service 3%Corporate Giving 16%

IndividualGiving 30%

Other Income 3%

Marketing 8%

Other Expenses 2%

Program Services 14%

Professional Fees 4%

Operations 17%

Payroll &Benefits 55%$191,316

TOTAL EXPENSES

TOTAL INCOME

2018 IMPACTThe Co-op Funeral Home

869

2016

2017

2018

692 134

744

155

174

714

77.3% 51.6%

$795Direct CremationPMA Members

$1,484Direct CremationState Average

$1,215Direct BurialPMA Members

$2,188Direct BurialState Average

BENEFITS

Washington United States

Families Served byThe Co-op Funeral Home

FAMILIESSERVED

Members Non-members

OF  PMA MEMBERSHIPNational

Cremation Rates

$122,083IN MEMBER SAVINGS

806 Cremation

62 Burial

1 Aquamation

“We appreciate howrespectful the staff

were of my mother'sbody and us. The right

balance of respect,kindness, and

professionalism.”- Pamela

2018 IMPACTThe Co-op Funeral Home

SatisfactionSurveys

are sent to every family who uses theservices of a contracted funeral home

STAFFNora MenkinExecutive Director Kimberly ForsytheFuneral Director Chris RonkFuneral Director Kale HicksFuneral Director Intern

The Co-op Funeral Home   9.6

A Sacred Moment   9.3

Curnow Funeral Home   8.7

Funeral Alternatives of WA   9.7

Whidbey Memorial   9.4

Klontz Funeral Home   9.6

satisfied with merchandise satisfied with funeral home

understood billno upselling

would recommend PMA

Overall Satisfaction with Funeral Home2016 - 2018

satisfied with funeral director

97.6% 98% 99% 95.9% 95.6% 96.8%

"I 'm a third generationmember of People's

Memorial. I extend myfamily's appreciation foryour prompt, calm, and

dignif ied handling of ourmother's recent passing."

- Deborah

Of those who used a PMA Contracted Funeral Home...

CONTACT

206.529.3800

info@funerals.coop

funerals.coop

2018 FINANCES

INCOME

EXPENSES

MemberSales 78%

NonMember Sales 15%

Office Space 6%

Other Income 2%

Records Fees 5%

The Co-op Funeral Home

Subcontractors 22%

Contributions to PMA 3%Payroll &

Benefits 51%

Cost of Merchandise 3%Professional Fees 4%

Other Expenses 11%

$882,961

$933,781

TOTAL INCOME

TOTAL EXPENSES

2018 DONORSThank You

Membership dues cover only a portion of our operating budget. We rely ongenerous donors like you to continue our education and advocacy efforts.

Barbara AlbanDavid AlexanderRobert and Alice AlexanderShary and Terry AlmasiJacqueline AltenRichard and Susan AlvordPaul AmieuxAlisa AmundsonJanice AndersonDoreen and John AndersonMelinda and Walter AndrewsAndrew AnschellJames and Janet ArkillsLarry AtkinsonFrances AugustonHarold BakkeDon BaldwinLydia BalkRichard and Theresa BallantyneCharles and Gladys BalleauxDenise BarbourLesa Barnes and Tom BergDennis and Sandra BarnesChristine BarrettJohn Bates and Carolyn CorviJanet and Randolph BauntonShawn BazGeorge and Patricia BeanRoger and Nancy BedellChristopher and Theresa BennionJanet BerkowRaymond BerryWayne BittermanEllen Blackstone and Chris AltweggJane BlackwellL Rosemary BlakemoreElizabeth and Richard BlakneyJerry BlanchardLarry and Linda BlanchardDonald and Sharon BondArt and Julie BookstromPeter BoonstraHamida BosmajianJane BowenDiana BowerRobert BowlinFerdinand and Claranne BoyceLynn and John BoydSusan Boyle and Scott FifeMary and David BraunIrene Bray

Lynn BryanBarbara BuchanCarolyn BurtonGeorge and Delores BussellElois ByeShirley BythewayPhyllis CairnsErika Campbell and James DruryJohn CampbellVong ChanthaYoon-Whan ChoeElsie ChristiansenGary ChristopherJean ClarkeMary and Robert ClelandJeffrey Cohn and Dana FlaneginJollefern ColeDorothy ColeMarguerite CondonLorraine ConleyTom CookMervin CooverElizabeth and Scott CoplanKaren CorbinShirley CourtoisJames and Nancy CrimKaren CrowderC Mark DaltonBarbara DanielsLarry DavisGary DavisConstance DawsonRobin Dearling and Gary AckermanAndrey and Maria DegtyarevKristin DelanceyBetty DetersRosh Doan and Ginger WarfieldDwyla DonahueKay DouglasBarry and Marlita DoustSharon DoyleDiane DozoisKerrin DuffBarbara and Robert DuffeyJames DuffusHenry and Myrlene DumlaoMargaret DunningtonSusan Dwyer-ShickBetty EberharterHeidi EbnerGerald Eklund

Ruth and Alvin EllerAndrea ElliotRuth EnticknapJoyce and Richard EriksonDelores EvansRussell and JoAnn EvansAudrey and John EylerWinifred FairfaxJeanne FarrowJohn FenkerCecelia FittonMollie FitzsimonsDennis FlanniganGerald FollandSylvesta ForneretteRobert FrantzMarie FreebergBarbara FreemanCarole Fuller-SchwabFrederick and Joyce GalassiJudith and Richard GammonMaryruth and Robert GardnerJacqueline Gardner and Gary ElmerCharlotte and Jerry GarrisonAnna Lea and Benjamin GaryDeidre GauffJanet and Donald GauthierCatherine GaylordCeleste Gazarek and Michael RobertsDanny GeigerAnn and James GibsonJohn and Katie GienappDon and Jo Ellen GillmoreMargaret GirtchKenneth GlickmanDavid GlogerMary Kay and Warren GodefroyAlberta GoldenStanley Goldstein and Nancy McMahonArthur and Claudia GrahamBeverly GrahamMargeretha GratamaElizabeth GrauvogelCora GrayAnke and Terence GrayDolores GriffithGeorge and Ruth GuedelDonald and Karen GwilymElaine and Samuel HahnGreg HansenTerri Harley and Fred Metzler

2018 DONORSThank You

Barbara and James KenneyEdgar and Marilyn KiddJennifer KinardMargaret KitchellDon Klatt and Candace SmithAmber KnoxDaniel KolbMarlene Koltin and John ShawLea KoubaWendy and Peter LagozzinoJohnine LarsenDonald and Barbara LaschLee LauckhartMatthew LeahyJacqueline and Delroy LecheltAngelina LeeSheung and Lop LeeRoberta LeonardJohn LewEmilyanne LewisGloria and Harold LindstromMolly Lloyd-WilsonEdna LoganKathy and Jim LongEdward Lowe and Madeline MullenJuliana LownsdaleSheila LowthianGina LyonsGail MacCollMimi MacleodDaniel and Carol MadiganJake MahoneyKathleen MaloneCarol ManesMary MansfieldHelga and Joseph MarceauHelen MarshallWilliam and Judith MatchettKaren May and Lyle WhitcombJames and Mona McBrideK Ann McCartney and Norm LindquistChristine McGarryPatrick and Pamela McLeodJohn McManusJean and Roy McMurtreyDonald and Penny MeltonGertrud MendeNora Menkin and Nick LaurisJeanette MerkiL Fredrich MetzlerEllen MeyerVirginia MillerBarbara Moe

Susan MolinSherry and Timothy MoodyKaren and Walter MooreJohn MooreMardi MorrisJane MortellMary and Thomas MosherMahlon MoyersLynn Muir and Sandy MearnsCandace and Gary MurrowChristine MustelierJames MyersGary and Laurie NessKenneth NewtonAn Nguyen and Tuan VuHorace and Mary NicholasJeanne and Mahlon Nichols Jane and William NicolaiMarianne NijenhuisMarilyn NowogroskiSylvia NussbaumPatricia O'MalleyKeith and Marilyn OliverSue OliverCarol OlsonSuzanne OrrPauline OsterlohIna and Robert PalmerIngeborg Paulus and Roy PotterMary PeaseJohn and Marka PerkinsKaren PerretCam PerryDona PersteinShireen and David PeszneckerRuth PetersonElaine and Grant PfeifferLaVonne and Roger PfluegerBob PodratGeorge PoorCaulda PopeChristy and Richard PosphalaRoberta PostJoanne PrimaveraNancy and Shel PrinceShelia Proby and Yusuf RegisteJanice and Harold ProdzinskiRuth QuibanEdward QuickThomas and Jane QuigleyJennifer Quigley GouldDorli RaineyMike Ramey

Phyllis HarperMarcia HarperLinda HarrisCharles and Sara HartElizabeth HaslettPhyllis HatfieldJack HatlenNadenne HausermanM Faith HayesAndrea HayfordLiane HeckmanJulia HeimanChristine HemplemanJennifer HendrixEric HenrikssonPaul HenselJosette and Michael HertelPatricia HighetSylvia HjelmelandCharles and Marie HoffmanBonnie HollingerWilliam HoodRussell HowardEleanor HowardJudith Howard and Dave SoltmanDoreen HughesLois HusebyJ InabaKristi IngramPaul JacrouxDiana JamesNancy JamesDavid and Lucile JamesDenise JarvisRobin JeffersCheryl JenningsGladys JenningsMark JenningsSteven Jensen and Vincent LipeJames and Paula JobeCarla JohnsonGeorge and Dale JohnsonColin JonesRichard JonesSusann JoskiDonald JoynesErma KaiserLincoln Kamell and Cynthia SharpBruce KangasSusan and Donald KaunBeverly Keeler Angela KennedyPamela Kennedy

2018 DONORSThank You

Virginia StoutJanice StrobeckPierre SundborgRudy and Charlotte SusanKaren SwensonNan Swindall-MagnusonJeannie TalleyKristine TaylorWendy Thomason and Mick WatsonLinda and Richard ThompsonJohn and Gayle ThompsonDoris and David ThornsburyJudith Tobin and Michael BakerKathleen ToelkesAshley Topacio and Austin ThomasonJoan and Peter TurnbullSusan TusaAlan and Frances UnderwoodLawrence and Anita VeltmanPat VernieGertrud VolkeVirginia VoseBetty WagnerWilliam and Judy WaldJanet WaltersRuth and Russell WellsRobert and Barbara WelshDorothy WendlerElizabeth WeryLyle Whitcomb and Karen MayJulia and Richard WightMarlene and Donald WillardHatsue WilliamsKenneth WilliamsSue WillinghamCharles and Doree WillisChristina WilsonJohn and Mia WilsonWarren and Ellen WilsonCarol WinkleLynda WrightMichele YappLauren Yoho and Jamie SpiroWiccan YorkMarlene YoungRichard and Elsie ZarnowitzBarbara Zimmerman

Angela RamosDeborah RandallAlice RaspJulia RingroseLillian Ritchie and William KilleenChristine RollerWilliam RoseRobert RoseberryLydia RossGwen RossNancy RoteckiJoslin and Kit RothAnita and Frank RoweThomas and Anna RuddMichael Ruff and Maradee LieserFrances RybaRaymond Saldivar and Lane McCoyJack and Carolyn SalmonRobin and John SchertingLoren SchultzEvan SchwabFrancis and Winona SchwartzBarbara and John SelbergCynthia SharpJoseph and Maureen ShawSally SheckDeejah and Ronald Sherman-PetersonKathryn ShieldsAnn Shoemaker and Patricia PaddenJohn ShraderGreg and Jean ShumateWilliam SiebertPeter and Marcia SillDarlene Simpson BrownKaren SmithDiane and James SnellDonald and Lilyan SnowJulian and Linda SnowJanet and Wiliiam SnyderJoyce SorensonKatrina and Rania SpadeJerry and Nancy StaffordEmil Stanislawski and KatherineGreenquistDixie StantonKaren StephensMarjorie StoddardNancy and Fred StollChristopher StoreyRod Stout

In loving memory

Elisabeth Bondy

Nicholas Danforth

David Echols

Vickie Garis

Kimble Greenwood

Marjorie Hadden

Gisela Henderson

Jim Hollinger

Mary Howard

Choon and Julian Meyer

Howard Pasternack

Elaine Phelps

John Eric Rolfstad

Sigrid and John Serfozo

Bruce Takami

Neal Vanderwerff

Oliver Williamson

Sheila Wright

2018 DONORSThank you

We are uniquely grateful for these memorial gifts that help us continue ourmission in honor of those who have passed.

Susan Azzam for Atef Azzam

Shirley Baca for Charles Minster

Beverly Barsy for Herbert Barsy

Lloyd Berg for Roberta Berg

Carolyn Blount for Richard Blount

Rita Boddy for Norm Boddy

Cecelia Boulais for Stephen Hallstrom

Richard Bullene for Betty Bullene

Sally Butler for Charles Butler

Frances Case for Jered Case

Kathleen Cooper for William Katsarsky

Barbara Daniels for Harold Daniels

Joan Davis for Harlan Young

Carol Doig for Ivan Doig

Audrey Ellingsen for Clair Ellingsen

Eunice and Glen Evanger for Jane Epps

Anne Ferguson for John Ferguson

Patrick Fleege for Stephanie Marvin

Janet Gracyalny for Virginia Ryan

Bonnie Gustafson for Carol andRodger Meldrum

Paul Haggland for Rebecca Haggland

Roxana Harper for Gordon Harper

James Haviland for Devona Haviland

Paul Heneghan for Barbara Heneghan

Max Hicks for David Keetch

Marion Hill for Barbara and James Pollard

Sharon Johnson for loyd Johnson

Thelma Kauffman for Robert Kauffman

Charlotte Keane for Thomas Keane

Ruth Kelley for James Kelley

Phyllis Keiley-Tyler for Lloyd Keiley

Carol Koefod for Richard Koefod

Anne Koepsell for Gunter Koepsell

Judith Koven for Tove Lund

Richard Kroll for Linda Kroll

Robert Kubeck for Roberta Hobart

Carol Larsen for Almus Larsen

Eileen Mahlen for Ralph Mahlen

Ray Mayfield for Jane Mayfield

Noelle Million for Mark Wheless

Karen Millward for Irene Renk

Phyllis Moore for Charles Moore

Keith Morton for James Anderson

Annette Mumford for Eileen Lopp

Gordon Orians for Elizabeth Orians

Virginia Phillips for Ronald Phillips

Maggie Remos for Roudaba Davido

Erika Plisetskaya for Amalia Plisetskaya

Marcia Rizzuto for Michael Rizzuto and Leslie and Nancy Pennington

Kathleen Robel for Herman Payton

Patrick Robinson for Diane Robinson

Margery Robison for Anne Robison

Julie Sellick for Christine Wagstaff

Hazel Shaw for Kenneth Shaw

Patricia Siggs for Joan Trunk

Taral Sinclair for Nina Stockton

Carole Skolrud for Donald andMarianne Kennedy

Leslie Snapp for Joanne Snapp

Grace Springborn for Wade Springborn

Susan Stanton for Robert Stanton

Patricia Thibaudeau for A Roger Thibaudeau

Amy Thorleifson for C Phillip Thorleifson

Barbara Ullerick for Gary Ullerick

Carolyn Urban for James Gow

Nora Van Doren for Kenneth Van Doren

Arlene Vollmer for Joseph Vollmer

Chantha Vong for Ronald Nowocin

Colleen Waterhouse for Michael Waterhouse

Mary Way for Michael Way

Russell Welti for Douglas Welti

Jeanette Woodruff for Sara and

Zachary Plants

Tom Wyckoff for Margo Wyckoff

Michele Yapp for Mayme Yapp

Thomas Zitzer for Julia Zitzer