lync skype in education
TRANSCRIPT
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Challenges in educationEducational institutions want to harness advances in technology to improve the student experience
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Enabling anytime, anywhere learning for all
FACULTY deliver first-class education from anywhere on any device.
Deliver personalized education to prepare students for the new workforce
Connect with students from anywhere on any device
Collaborate with colleagues to share best practices and improve the student experience
Faculty
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Enabling anytime, anywhere learning for all
STUDENTS access education and faculty regardless of location.
Connect with faculty for personalized learning from anywhere on any device
Collaborate with fellow students to enhance experience
Harness always-on access for anytime learning
Faculty
Students
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Enabling anytime, anywhere learning for all
STAFF empower educators and students to achieve their goals.
Enable faculty to deliver personalized education
Provide always-on access to faculty and students
Hire best-in-class educators
Leverage technology to achieve more with less
Faculty
Students Staff
BenefitsSTUDENTS
Access educators from anywhere on any device
Connect with fellow students in rich collaboration environment
FACULTY
Deliver first-class education with anytime learning for all students, regardless of location
Virtual classroom
Studentson LyncStudents
on Lync
Ideal forK-12 and HIGHER EDUCATION
Yutong is an Australian high
school student. His family
visits South Korea every year
for two weeks during the
school year.
While in South Korea, Yutong presents
a book report via web conference using
Lync to his literature class. He uses a
whiteboard to present his analysis of
the book’s plot to the teacher.
For math, Yutong works on
a student group project by
connecting via Lync.
Facultyon Lync
BenefitsFACULTY
Deliver personalized after-school education
Reduce travel time without sacrificing one-on-one interactions
STUDENTS
Receive needs-based help from best-in-class educators
Connect with any educator, regardless of location
Diane is an accredited
trigonometry tutor from
Wichita, KS.
Studentson Lync/Skype
External Facultyon Skype
Ideal forK-12 and HIGHER EDUCATION
Tabitha attends a small high school in rural
Kansas. She meets with Diane every
Monday evening via Skype to complete
homework and prepare for upcoming tests.
Virtual after-school help
BenefitsSTUDENTS
Access to anytime learning in collaborative environment
Opportunity for students to immerse themselves in different cultures, customs, etc., without traveling
Faculty
Ability to monitor student progress in real-time, provide immediate feedback, and incorporate learnings in curriculum
Universities in Kenya
and Canada have an
educational partnership.
Studentson Lync
Studentson Lync
Ideal forK-12 and HIGHER EDUCATION
Students freely communicate with each other
via Lync during their combined history class.
They use class time to discuss projects, share
ideas, and complete tasks assigned by their
professors.
Professors monitor their
students’ communications
in the group chat to ensure
conversations are on-topic
and appropriate.
Faculty
Student-to-student collaboration
Philip is an art student at
his university in Arizona.
BenefitsSTUDENTS
Opportunity to learn from experts outside the school
Broaden worldview with non-traditional learning experiences
Ideal forK-12 and HIGHER EDUCATION
Using Lync and Skype, his
modern art class hosts a
museum curator from
France, who gives a short
lecture on the medium.
Studentson Lync
External Individual
on Skype
Virtual visits
Mica and Renee are high
school students in Cleveland,
OH. They are currently
learning about plants in
biology class.
BenefitsSTUDENTS
Experience places from around the world without leaving the classroom
Gain first-hand knowledge of course material by seeing it live
Ideal forK-12
Using Lync and Skype, Mica and Renee’s biology
class “travels” to a green house in West Virginia,
where the resident botanist gives the students a
tour.
Studentson Lync
External Place
on Skype
Virtual field trips
Facultyon Lync
Michael is a Spanish translator
for a primary school in southern
Texas.
During parent-teacher conferences,
Michael connects via video conference
using Lync to serve as an interpreter for
non-English speaking parents.
Parentson Skype
Translatoron Lync/Skype
FACULTY
Communicate with parents in any language
PARENTS
Connect with any educator, regardless of language barrier
Translation services
Benefits
Ideal forK-12 and HIGHER EDUCATION
Dr. Baudin is a psychology
professor in France working
on a ground-breaking
behavioral study.
BenefitsFACULTY
Greater productivity with instant access to the right resources at the right time
Collaborate with the most-qualified researchers to garner better results
Facultyon Lync
Facultyon Lync
Ideal forK-12 and HIGHER EDUCATION
She discusses research and
analysis via Lync with her
research partners, who are
professors in Australia and
Ireland.
They use Lync’s
persistent chat feature to
review past messages to
corroborate new
research with previous
findings.
Teacher-to-teacher collaboration
A university in Denmark recently
opened a satellite campus in India.
Administrators in Denmark connect
with their overseas counterparts via
Lync.
BenefitsSTAFF
Reduce travel time
Improve productivity and efficiency
Save costs associated with in-person meetings (set-up, extra staff, etc.)
Staffon Lync
Staffon Lync
Ideal forK-12 and HIGHER EDUCATION
Administrators at the India campus
share progress with their Danish
colleagues, and strategize about new
projects to increase admissions.
Virtual administrative meetings
Gustavo is university
student in Brazil
applying for financial
analyst positions in the
US.
BenefitsSTUDENTS
Spend more time focused on school and less time traveling to on-site interviews
Improve job search efficiency
RECRUITERS
Reduce travel and other administrative costs
Interview more, better-qualified candidates from worldwide pool
Recruiterson Skype
Studentson Lync
Ideal forHIGHER EDUCATION
With the Lync-Skype screen-share
feature, the recruiters can show
Gustavo information during the case
study portion of the interview.
Instead of meeting in-person,
Gustavo and recruiters meet
using Lync and Skype for his
interviews.
Virtual campus recruiting
BenefitsSTUDENTS
Immediate access to school administrators to resolve pressing issues
Use time saved from traveling to administrative office, standing in line, etc., to focus on school
STAFF
Deliver better, more efficient services to more students
Staffon Lync
Studentson Lync
Administrative assistance
Ideal forK-12 and HIGHER EDUCATION
Bridget is a university
student.
Bridget and the administrator chat
via IM, and use Lync’s screen-share
feature to display financial
transactions.
She connects with a bursar’s office
administrator via Lync to discuss a
discrepancy on her recent billing
statement.
BenefitsPARENTS
Anytime access to educators, regardless of location
FACULTY
Improve at-home education for students with anytime access to parents
Flexible scheduling for parent-teacher conferences (e.g., late at night, during the weekend, etc.)
Facultyon Lync
Parentson Skype
Ideal forK-12
Parent-teacher conferences
Sandy and Dima are parents
of two elementary school
children. They happen to be
traveling when parent-
teacher conferences are
scheduled.
While away, Sandy and Dima connect to their
children’s teachers via Skype. The teachers give
Sandy and Dima progress reports on their children,
and share ideas for what they can do at home to help
their kids succeed.
BenefitsSTAFF
Reduce travel, realize cost savings and improve operational efficiencies
Increase access to better candidates, regardless of location
Evaluate candidate’s presentation skills with video conferencing
Staffon Lync
Intervieweeson Lync Web App
Ideal forK-12 and HIGHER EDUCATION
Remote interviews
Da-Yung, who lives in
Manchester, England,
is interviewing for the
headmaster position at
a secondary school in
London.
Instead of traveling to London for the
interview, Da-Yung meets with the
school’s recruiter via Lync Web App.
BenefitsSTAFF
Reduce staff costs by hiring fewer people who can “be” in several places at once (e.g., nurses, athletic trainers, etc.)
Reduce office space costs by supporting flexible workplace policies
Improve employee retention with flexibility to work from anywhere
Staffon Lync
Staffon Lync
Ideal forK-12 and HIGHER EDUCATION
Work from anywhere
Rick is the head athletic
trainer for the schools in his
district. When there are
multiple games on the same
night, Rick uses Lync to
diagnose injuries at the
games he’s not attending.
Rick also uses Lync to connect with
colleagues while he’s away on
vacation or at home sick.
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Marquette University in Milwaukee,
WI, chose Lync to realize its vision of
a cost-effective, comprehensive
communications solution for the
entire university.
Benefits
Simplified IT administration for small staff
Reduced telephony and conferencing costs
Enabled distance learning with Lync Web App, plus
persistent chat for class discussions
“The transition to Lync from our PBX systems will save us
more than $200,000 per year when it’s complete.”
— Dan Smith, Senior Director of IT Services
Marquette University
Engage students, empower educators
Improve operational efficiency
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Pace University, a private university
with multiple campuses in New York,
chose Lync to better serve its students
across campuses, and increase
productivity among faculty and staff.
Benefits
Better student services (more organized, faster
response time, etc.)
Enabled work-from-home, virtual office hours and
enriched faculty collaboration
“The kind of regular communication and sharing we do
now did not take place before Lync… Email and phone
correspondence just didn’t work well enough.”
— Matthew Bonilla, Assistant VP in the Office of Student Assistance
Pace University
Engage students, empower educators
Improve operational efficiency
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St. Catherine’s School in Waverly,
New South Wales, chose Lync to help
its campus-wide teachers instantly
connect with one another.
Benefits
Instant teacher-to-teacher communication, regardless
of campus location
Enriched teacher-to-teacher collaboration with
presence, screen-share and video chat
“We have just started using Lync with our staff, which
means that teachers can seize intermittent opportunities
to contact each other throughout the school day.”
— Paul Carnemolla, Head of Information
St. Catherine’s School
Improve operational efficiency
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Miami-Dade County Public Schools
in Florida chose Lync to conduct its
district employee meetings. The
district also uses Lync to conduct
virtual classes.
Benefits
Reduced district meeting costs (e.g., 225 people attend
10-20 large meetings every month)
Improved capabilities for virtual classes, which the
State of Florida mandates for high school students
“Enhancing the quality of our students’ online courses
with the highly effective chat, polling and other interactive
Lync features makes their experience that much more
rewarding.”
— Deborah Karcher, CIO
Miami-Dade County Public Schools
Engage students, empower educators
Improve operational efficiency
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Two teachers from Farm Cove
Intermediate School in Auckland,
New Zealand, and Covington
Elementary School in Los Altos,
California, use Skype to take their
students on virtual field trips.
Benefits
Immersive and global learning experience for students
Enhanced educational capabilities for faculty without
increasing operational costs
“We can Skype with California today. We can Skype with
Brazil tomorrow. Skype in the classroom allows us to do
that — all you have to do is press a button.”
— Joseph D’Ambrosio, Teacher
Farm Cove Intermediate School
Engage students, empower educators
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Estimated Economic Value of Lync, Skype all values estimated on per user, per year basis
Engage Students – 40% more engaged
Empower Educators
Support Connected Learning
Access to Millions of
Students, Parents
through Skype
Cut telephony costs:
$98-$164
Reduce conferencing
costs:
$50-$84
Lower real estate and
facility costs:
$590-$984
Reduce travel costs:
$428-$714
“We believe that the savings by
deploying Microsoft Lync
instead of buying a new PBX
will be around £2 million over
five years.”
Adrian Wells, Assistant Director of
IT, The Open University
Marquette University
eliminated third-party
conferencing services with
Lync, reducing costs.
At Miami-Dade County Public
Schools, 392 principles avoid
travel eight times a year, for an
estimated savings of $336,000.
“There won’t be any fixed
offices anymore, but rather
flexible workplaces, so that we
will need a smaller surface
area, which will in turn mean
considerable savings.”
Tom Scheefhals, Chairman of ICT
Dept., Karel de Grote-Hogeschool
Next Step: Ask how a Business Value Assessment with Microsoft or a partner to help understand the impact to your
organization
Education
A Wharton School of Business study
indicates that students can absorb
information up to 40% more quickly with a
presentation than an audio-only session,
making the case for video, web conferencing
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Extending Unified Communications ReachConnecting with Others from Anywhere
Sheryl in her home office at
Contoso (Denver, CO, USA)
John at his office at Contoso,
(London, UK)
Fabian, partner (Sao Paulo,
Brazil)
Lync-Lync
Federation
#1Microsoft leads the UC market
90of Fortune 100
companies have Lync
Anne, small supplier
(Singapore)
Casey, customer (Tucson, AZ,
USA)
300MConnected users
Lync-Skype
connectivity
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Security with Lync and Skype
Users own accounts
and settings
User-controlled
privacy settingsCommunication
modes are controlled
by the user
AE256 for signaling,
Chat and media
Personal archiving
only
Consumer
application
Enterprise design,
interoperability and
controls
Accounts and
licenses belong to
business
Allow Federation per
user, group
Control
communication
modes and domains
by user, group
Supports industry-
standard encryption:
TLS Signaling, sRTP
Media (AES128)
Data-retention
policies set per user,
group
Authentication Access Control Authorization Encryption Compliance
Lync-Skype Connectivity
Extending your Business-to-Consumer
scenarios more securely