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800-23340 10/17 Rev B

Contents

General Information ................................................................................................................................................. 1

Features ................................................................................................................................................................ 1

Supervision and Fault Detection ......................................................................................................................... 1

Specifications ........................................................................................................................................................ 2

Data Encryption ................................................................................................................................................... 2

Remote Services Features ................................................................................................................................... 2

Testing the System .............................................................................................................................................. 2

Compatibility ........................................................................................................................................................ 2

Compliance ........................................................................................................................................................... 3

Mount and Wire the Module .................................................................................................................................... 3

Select a Mounting Location ................................................................................................................................. 3

Verify Satisfactory Signal Strength ............................................................................................................... 3

Mounting the Module on the Control Panel ....................................................................................................... 4

Mounting the Module on the Wall ....................................................................................................................... 4

Programming the Module ......................................................................................................................................... 5

Using the AlarmNet 360 Website ........................................................................................................................ 6

Using the 7720P Programming Tool ................................................................................................................... 6

Programming Conventions ............................................................................................................................. 7

Using the Control Panel ...................................................................................................................................... 7

Programming ........................................................................................................................................................ 7

Programming Options .......................................................................................................................................... 7

ECP Status Codes .............................................................................................................................................. 10

Exiting the Programming Mode ........................................................................................................................ 10

Setting Factory Defaults .................................................................................................................................... 11

Registering the Communicator .............................................................................................................................. 11

Registering through the AlarmNet 360 Website .............................................................................................. 11

Remote Services (Total Connect) .................................................................................................................. 12

Registering Using the Test Message/Registration Switch ............................................................................... 12

Registering Using the 7720P Programming Tool ............................................................................................. 13

Replacing an existing communicator ............................................................................................................ 13

Registering by Phone ......................................................................................................................................... 13

Diagnostic Commands ............................................................................................................................................ 14

Module Identification Displays ......................................................................................................................... 14

LTE Status Displays .......................................................................................................................................... 15

Central Station Messages ....................................................................................................................................... 18

Glossary ................................................................................................................................................................... 18

LED and Wiring Information .................................................................................................. Inside of Back Cover

LTE-X Series Installation and Setup Guide

– 1 –

General Information

The LTE-X Series Communicator, herein referred to as the communicator, easily connects to your security system's control

panel and sends alarms and messages to AlarmNet for subsequent transfer to the central monitoring station. It can be

mounted directly on the control panel or remotely.

The LTE-X Series includes the following models:

• LTE-XV (US, Verizon network)

• LTE-XA (US, AT&T network)

• LTE-XC (Canada)

The communicator requires an AlarmNet 360 account. For new installations, please obtain the account information from the central station prior to programming.

The LTE-X communicates with AlarmNet over the LTE network. If a data connection cannot be established, it will

attempt to send a transmission via SMS.

In addition to alarm reporting, the communicator provides upload/downloading capability of Honeywell's control panel

data over the Internet using LTE technology.

NOTE: Due to Honeywell's continuing effort to improve our products, your device may look slightly different than

pictured.

Features

• Reports fire, burg, and status message.

• Internal MIMO antennas provide additional security.

• Simple programming using the 7720P programming tool or via the AlarmNet 360 website.

• Uses 2 way ECP communication with the control panel.

• Sends reports in Contact ID format.

• Supports remote control of alarm system via Remote Services feature.

• Allows uploading and downloading of control panel data.

• Fully powered (primary and backup battery) from the control panel.

• The LTE-X is for control panels that support ECP communication.

NOTE: The control panel treats the communicator as an ECP device, so ensure the control panel is programmed with

the communicator’s device address.

Supervision and Fault Detection

• Network communication failure – In the event the AlarmNet network does not hear a supervisory message from

the communicator within a specified time (“Supervision” option, 24 hours, 30 days, or none), AlarmNet notifies

the central station of a communication failure.

• Communication path failure – In the event the module detects a communication path failure, a trouble condition

is sent to the control panel. The failure is considered a true fault when the fault time has expired ("Cell Fault

Time" option) provided it has been set to a non-zero value. Notification can be sent to the central station upon

this expiration via the control panel’s alternate means of communication (if available).


– 2 –

Specifications

Dimensions: 4 x 7 x 1.75 inches

Input Voltage: 12VDC (powered via the ECP bus.)

Current: Standby 25mA, Transmit 250mA

Operating temperature: –20º to +55ºC, for UL/ULC installations 0ºC to +49ºC

Storage temperature: –40º to +70ºC

Humidity: 0 to 95% relative humidity, non-condensing

(UL installations 0% to 85%; for ULC installations 0% to 93%)

Altitude: to 10,000 ft. operating, to 40,000 ft. storage

Frequency Bands

LTE

Band 2 LTE

Band 4 LTE

Band 5 LTE

Band 12 LTE

Band 13 WCDMA Band II

WCDMA Band V

LTE-XV X X X

LTE-XA X X X X X X X

LTE-XC X X X X X X X

Output Power

LTE, Class 3 23dBm

WCDMA Class 3 24dBm

Data Encryption

The communicator uses 256 bit AES (Rijndael) encryption (which is required for certain government installations). The

AlarmNet-i AES Encryption Software Module Version 1.0 contained in the Honeywell products has NIST approval.

Listings for this approval can be found at https://csrc.nist.gov/Projects/Cryptographic-Algorithm-Validation-

Program/Validation/Validation-List/AES and search for “Certificate number 979.

Remote Services Features

UL Remote Access has not been evaluated by UL.

Honeywell offers secure web based services that enable users to remotely monitor and control their security system.

These web services enable

users to:

• Monitor and control their security system from a website

• Receive e-mail and text message notifications of system events

• Control the system and receive confirmations using text messages

• Monitor and control IP video cameras

Dealers can enroll their customers for "Remote Services" by using the AlarmNet 360 website. Once enabled, the specific

programming fields associated with these features can be programmed into the communications device either remotely

using the AlarmNet 360 website or locally using the 7720P programming tool.

E-mail notification (Multi Mode) is intended as a convenience for the user, and does not replace Central Station reporting of critical events (alarms, troubles, etc.).

Testing the System

After installation the security system should be tested. Refer to the control panel installation instructions for procedures

to test the entire system.

Compatibility

The communicator functions with any control panel that utilizes a Honeywell ECP bus and supports a communicator.

https://csrc.nist.gov/Projects/Cryptographic-Algorithm-Validation-Program/Validation/Validation-List/AES

https://csrc.nist.gov/Projects/Cryptographic-Algorithm-Validation-Program/Validation/Validation-List/AES


– 3 –

Compliance

This device has been tested by ETL to meet the following standards:

• UL985 – Residential Fire • Canadian ULC Compliance

• UL1023 – Residential Burg

Mount and Wire the Module

Select a Mounting Location

When choosing a suitable mounting location, understand that it must be mounted indoors, and for best signal strength it

should be mounted vertically. Signal strength is very important for proper operation. For most installations, mounting

the unit on the control panel provides adequate signal strength and we suggest that this method is tried first. Especially

if the control panel is not in a basement location or in an area that contains large metal objects.

If the control panel location does not provide adequate signal strength, then the communicator can be mounted remotely.

Verify Satisfactory Signal Strength

This procedure checks for satisfactory signal strength at the communicator. You can temporarily power the communicator

from a 12V battery or from the control panel's AUX PWR terminals. In buildings where reception may be a problem,

powering from a battery would allow the communicator to be portable. The following procedure assumes the control panel

will be used for power. (If satisfactory signal strength is present at the control panel that is the preferred mounting

location.)

1. Ensure power to the control panel (both AC and battery) is off. Open the enclosure and connect the ECP cable

connector to the communicator. Connect the cable wires to the control’s ECP terminals.

2. Turn power on and wait for the communicator to initialize*. Position the communicator near a suitable mounting

position. Verify the SIGNAL LED (green) lights steady. This indicates satisfactory signal strength.

* LTE-XV Initial Power Up: Upon initial power up, the

communicator LEDs blink in repeated sequence from top to

bottom indicating network initialization.

Green (REG) Yellow (TX/RX) Red (FAULT) Green (SIGNAL)

This sequence may take up to 15 minutes. Do not reset

power during this time.

During the final stages of initialization, the Green REG LED

lights solid while the Red FAULT LED lights solid on or

flashes rapidly (if module not connected to the control panel

ECP).

When initialization is complete, the Green signal strength

LED lights solid (the yellow and red LEDs may also blink, per

their respective functions).

After initial network setup, subsequent resets or power ups

can take up to 90 seconds.

3. Verify the SIGNAL LED (green) remains steady for a few minutes, then mark that mounting position. Turn

power off.


– 4 –

Mounting the Module on the Control Panel

1. Ensure power to the control panel (both AC and battery) is off, then remove the knockout on the top right of the

control panel cabinet.

2. Open the communicator cover. Remove the Hole Cap attached to the plastic (trim as necessary), and snap it into

the top opening of the enclosure.

3. Remove the bottom knockout on the enclosure for the threaded mount. Then install the threaded mount so it

snaps into the plastic retaining tabs. Mount the communicator assembly on the cabinet's knockout, and fasten

with the locking nut.

4. Connect the ECP cable to the communicator circuit board and thread the wires through the threaded mounting

adapter.

5. Refer to the control panel’s installation guide, and complete the ECP cable wiring.

6. Secure the wiring with ties as necessary.

Mounting the Module on the Wall

1. Ensure control panel power (both AC and battery) is off, then remove a suitable knockout on the top or side of the

control panel cabinet.

NOTES:

• If in the wall wiring will be used, route the wiring through the communicator's rear wiring access hole.

• If surface mounted wiring will be used, remove the communicator’s bottom knockout and use that to route the

wiring.

2. Open the communicator’s cover. Remove the Hole Cap attached to the plastic (trim as necessary), and snap it into

the top opening of the enclosure.

3. Secure the enclosure to the wall using both mounting holes.


– 5 –

4. Connect the ECP cable to the communicator circuit board. When mounting the communicator off the cabinet, the

length of the supplied ECP cable will have to be spliced to a four-wire extender cable. Ensure the splices are

located within the communicator's enclosure.

Use the table below to determine the minimum wire gauge for the extender cable.

Minimum Wire Gauge Distance from Control Panel

#22 75 ft (23m)

#20 120 ft (37m)

#18 170 ft (52m)

#16 270 ft (82m)

5. Route the wires through the rear wiring access hole or bottom knockout on the communicator. Continue routing

the wiring to the control panel. A control panel knockout that is presently used can be utilized, however DO NOT

utilize a control panel knockout that is being used for primary power.

6. Refer to the installation guide for the control panel, and complete the ECP cable wiring.

7. Secure the wiring with ties as necessary.

Programming the Module

The LTE-X requires an AlarmNet account. For new installations, please obtain the account information from the central station prior to programming.

You can program the communicator by one of the following methods:

• Using the AlarmNet 360 website.

• Using the 7720P Programming Tool.

• Using the control panel's programming mode (for panels that support this option) to access the communicator's

programming.

NOTE: The prompts in this document reflect use of the 7720P Programming Tool.


– 6 –

Using the AlarmNet 360 Website

To program the communicator via the website (if you are already signed up for this service), go to:

Alarmnet360.com (https://services.alarmnet.com/AlarmNet360/AlarmNetDirectV)

If you are not signed up for this service, click on “Dealer Sign-Up" and follow the instructions. Log in and follow the on-

screen prompts. Please have the following information available when programming the communicator:

• Primary City ID (two-digit number), obtained from your monitoring station.

• Primary Central Station ID (two-digit number), obtained from your monitoring station.

• Primary Subscriber ID (four-digit number), obtained from your monitoring station.

• Communicator’s MAC ID and MAC CRC number (located on the box and inside the communicator).

After programming is complete, the communicator must be registered. Refer to the Register the Module topic.

Using the 7720P Programming Tool

Ensure the communicator is powered, and connect the

7720P Programming Tool.

Each key has two possible functions; a Normal function and

a Shift function.

• To perform a Normal key function, simply press

the desired key.

• To perform a Shift function, press the [shift] key,

then press the appropriate key.

The following table lists each normal and shift key function.

7720P Normal and Shift Key (shift LED lit) Functions

KEY NORMAL KEY FUNCTION SHIFT + KEY FUNCTION

BS/ESC [BS]: Press to delete entry [ESC]: Press to quit program mode; also

can reset programming defaults.*

↓/↑ [↓]: Scroll down programming [↑]: Scroll up programming

N/Y [N]: Press for "NO" answer [Y]: Press for "YES" answer

SHIFT Press before pressing a SHIFT key function. Will light SHIFT LED. LED goes out once a key is pressed. Press again for each SHIFT function desired.

1/A [1]: For entering the number 1 [A]: For entering letter A

2/B [2]: For entering the number 2 [B]: For entering letter B

3/C [3]: For entering the number 3 [C]: For entering letter C

4/D [4]: For entering the number 4 [D]: For entering letter D

5/E [5]: For entering the number 5 [E]: For entering letter E

6/F [6]: For entering the number 6 [F]: For entering letter F

7/S [7]: For entering the number 7 [S]: For entering letter S

8/T [8]: For entering the number 8 [T]: For entering letter T

9/X [9]: For entering the number 9 [X]: For entering letter X

SPACE [SPACE]: For scrolling option list No SHIFT function

0 [0]: For entering the number 0 No SHIFT function

#/ENTER [#/ENTER]: Starts programming mode; Press to accept entries

No SHIFT function

* Active only when the "Exit Programming Mode" prompt is displayed.


– 7 –

Programming Conventions

• Programming is accomplished by answering a series of prompts. Most prompts require only a [Y]es or [N]o

response, while others require a numerical response (ID numbers, etc.).

• The current value is displayed on the second line in parentheses ( ). A "?" indicates an invalid entry.

• Use the [] key to scroll through options.

• Use the [ENTER] key to accept the current entry and proceed to the next prompt. If the entered value is invalid,

pressing [ENTER] re-displays the prompt; the next prompt is not displayed until a valid answer is entered.

• Use the up/down arrow keys to scroll through the programming prompts without changing any values.

• Press the [ESC] key to go to the end of the list of prompts.

Using the Control Panel

Some control panels support programming of the communicator through the control panel programming mode. For a

description of key functions on the control panel keypad, and how they map to the 7720P programming tool, refer to the

control panel's Programming Guide.

Programming

The communicator supports ECP messaging to communicate with the control panel. Likewise the control panel sends

Contact ID format alarms to the communicator via the ECP bus. Not all control panels support the communicator

interface on ECP, so be sure to check the control panel's Installation and Setup Guide to see if it supports this feature.

Press the [ENTER] key to begin programming.

NOTE: The central station can remotely block access to local device programming. If this has been done, prompt on the right appears.

Access to Prog

Mode Denied

The default programming values for each prompt are shown in parentheses in the PROMPTS column. Further, the

“Programming Options” table (next page) shows all the prompts for this programming mode. Depending on your answers,

unnecessary prompts will be bypassed and you will advance to the next appropriate prompt.

Programming Options

PROMPTS ENTRY OPTIONS DESCRIPTION

1 Strt Prog Mode?

(Y/N)_

[Y], [N] Enters programming mode.

2 Enter Password

[0-9, A-F, N, S, T,

X, Y]

If a password has been previously assigned, this prompt

appears.

Enter a 4-digit password

(0-9, A-F, N, S, T, X, Y).

The next prompt appears.

3 Program Device?

(Y/N)_

[Y], [N] To begin programming the communicator, press [Y] and

go to Prompt 9: " Multi Mode."

To create a password if none has been assigned, press

[N] and go to Prompt 4: "Create Password?."

To change an existing password, press [N] and go to

Prompt 5: "Change Password?."

4 Create Password?

(Y/N)_

[Y], [N] Passwords can be used to protect account and

programming information.

If no password has been assigned, this prompt appears

after pressing [N] at the "Program Device?" prompt.

If a password is desired, press [Y] and go to Prompt 6:

"Enter Password."


– 8 –


5 Change Password?

(Y/N)_

[Y], [N] If a password has already been assigned, this prompt

appears after pressing [N] at the "Program Device?"

prompt.

Press [Y] if you want to change the password.

NOTE: To clear an existing password, without entering

a new one, answer [Y] to the "Change Password?"

prompt, then press the [Enter] key when prompted for

the new password and its confirmation.

6 Enter Password

[0-9, A-F, N, S, T,

X, Y]

This prompt is displayed if [Y] was pressed in Prompt 4

or 5.

Enter a 4-digit password

(0-9, A-F, N, S, T, X, Y).

7 Verify Password

[0-9, A-F, N, S, T,

X, Y]

Re-enter the password as confirmation.

If the password doesn't match the first entry, the

following is displayed followed by the "Exit Prog. Mode?"

prompt:

Verify Not OK

PSWD not created

Otherwise, the "Exit Prog. Mode?" prompt is displayed

directly.

8 Exit Prog. Mode?

(Y/N)_

[Y], [N]

[ESC]

Exits program mode.

Press [N] to go back to Prompt 3.

Press [ESC] to load factory defaults.

Refer to the Exiting the Programming Mode topic.

9 Multi Mode

(Disabled)_

• Disabled

• Enhanced

Reports

Disable for normal alarm processing and go to Prompt

11 "Primary City ID" prompt.

Select “Enhanced Reports” if you want system events

sent by e-mail to the user. Enhanced Reports enables

reporting to Total Connect 2.0 web services.

NOTE: To use “Enhanced Reports” ensure the control

panel is Total Connect 2.0 Ready.

10 Multi Mode Addr

(25)

[01-30] This address must be programmed if using the Multi-

Mode (e-mail notification) feature. The device address

must be unique from the normal communicator (or LRR)

device address and the Keypad Address used for Remote

Access or Direct Wire downloading.

The address used must also be enabled as a 4204 relay

module in VISTA control panels.

NOTE: Account information is provided by the central station administrator.

11 Primary City ID

(??)_

[01-99]

Enter the 2-digit primary city ID,

01-99 (decimal).

12 Primary CS ID

(??)

[01-FE] Enter the 2-digit primary central station ID number, 01-

FE (HEX).

13 Primary Sub ID

(????)

[0001-9999] Enter the 4-digit subscriber account number, 0001-9999

(decimal).


– 9 –


14 En. 2nd CS Y/N

(N)

[Y], [N] Applicable only if the control panel supports Central

Station #1 and #2 Category Enable reporting for the

communicator (or LRR) device (e.g., VISTA-128BPT,

VISTA-250BPT, etc.).

Used if reporting to a second central station is desired.

15 Device Address

(03)_

[01-30]

The LTE-X communicates with the control panel as a

communicator (or LRR) device. Enter the ECP device

address.

NOTE: When programming the control panel, enable

the communicator’s (or LRR) output.

Setting up the Remote Access Feature

Remote Access enables the user to control the security system using Total Connect from a web browser or TC2 app. This feature must

be configured at the AlarmNet 360 website as follows:

• Enable Total Connect.

• Enable Remote Access by selecting "Enabled" at the Remote Access prompt.

• A keypad address must be enabled in the communicator in order for it to communicate with the control panel.

16 Remote Access Y/N (N)_

[Y], [N] Press [Y] to allow the end user to access their system

via a website. Availability of this service is controlled

by the dealer via the web-based programming tool on

the AlarmNet 360 website.

17 Keypad Address

(28)_

[01-30]

NOTE: This prompt will only appear if the Remote

Access feature has been enabled.

Must be programmed if using the Remote Access

feature. Enter the appropriate device address.

18 Supervision

(24 Hours)_

• 30 Day

• 24 Hour

• None

The AlarmNet network must hear at least one

supervisory message from the communicator during this

supervision period; otherwise, AlarmNet notifies the

central station that a communication failure has

occurred. (If the supervision period is changed after

registration, you must re-register the communicator.)

Press the [space] key to scroll through choices.

UL/ULC NOTE: Must be 24 hour.

19

Old Alarm Time

(10 Minutes)_

• 10 Minutes

• 15 Minutes

• 30 Minutes

• 1 Hour

• 2 Hours

• 4 Hours

• 8 Hours

• 12 Hours

• 24 Hours

The old alarm time sets how long an undeliverable

alarm is retried for delivery to the central station. If the

message is not validated, it is retried until the old alarm

time is reached or the message is validated.

Press the [space] key to scroll through choices.

UL/ULC NOTE: Must be 10 minutes.

20 Cell Fault Time

(60 mins)_

[00-99]

[00] = not

used

In the event the communicator detects a communication

path failure, enter the time delay (in minutes) before

the communicator notifies the control panel with a

trouble message. The control panel can then notify the

central station.

UL/ULC NOTE: Must be one (01) minute.


– 10 –


21 Review? Y/N

[Y] = review

[N] = exit

Reviewing Programming Mode Entries

To review the programming options (to ensure that the

correct entries have been made), press [Y]. The

programming prompts are displayed again. Use the

up/down arrow keys to scroll through the program fields

without changing any of the values. If a value requires

change, simply type in the correct value. When the last

field is displayed, the “REVIEW?” prompt again

appears.

To exit the programming mode, press [N] in

response to the "REVIEW?" prompt, and refer to

Exiting Programming Mode topic.

ECP Status Codes

The communicator sends status messages to the control panel to report various failures. Some control panels, (e.g.,

VISTA-10P, VISTA-15P and VISTA-20P Series) display these status codes on the keypad as “LngRng Radio” followed by a

4-digit code. Commercial panels can supervise the communicator by way of its ECP address, ex: 03. For example, if the

communicator is disconnected, if it's not registered, or the SIM is deactivated, a "Check 803" will be displayed for

VISTA-15P/20P series panels.

The control panel will display a fault message if any of the events listed below occur.

• Module lost communications with the control panel.

• Module lost contact with AlarmNet.

• Module is not registered; account not activated.

• Module shutdown.

In addition, the Contact ID codes for some of these conditions are reported by the control panel and sent by AlarmNet to

the central station.

Exiting the Programming Mode

To exit the programming mode, press [N] in response to the "REVIEW?" question. Then press [Y] to the "Exit Prog Mode?"

question. Upon exiting, the message “Updating Root File” will be displayed, and the configuration file at the server is

updated to log the changes made. When complete, the message "DONE" is displayed to indicate the file was successfully

uploaded.

If critical configuration changes were made, such as the mode of operation, the communicator will reset to ensure that the programming features are enabled.

If the file is not successfully uploaded, one of the following prompts will be displayed. Follow the steps shown below until

the upload is successful.

Display Description What to do

Cannot Upload

Try Again? Y/N_

Communicator has not yet

initialized.

Wait for SIGNAL (green) LED to be lit.

Press [Y].

Failed to Update

Root File!

Network problem, or you answered

"N" to "Cannot Upload Try Again?"

prompt.

Initiate the Force Server Update command by

pressing the [0] key.


– 11 –

Setting Factory Defaults

To reset the programming options to factory-default values, press [ESC] at the "Exit Prog Mode?" prompt.

Set Default? Y/N_

Press [Y] to reset factory default values.

Press [N] to cancel this function.

If you press [Y], all programmed values and password are reset to the original factory settings.

After pressing [Y], the Create Password prompt appears (see Programming step 4).

Registering the Communicator

Once you have programmed the communicator, it must be registered to enable the AlarmNet account. Registering the

communicator activates the account with AlarmNet and enables the security system's control panel to send reports. You

can register by using one of the following methods:

• AlarmNet 360 website • 7720P Programming Tool

• Test Message / Registration switch • Phone

The top display LED will indicate the communicator's registration status as follows: (Refer to the Summary of

Connections topic.)

LED Indication

REG

(green)

ON – Module is NOT registered with AlarmNet.

OFF – Module is registered with AlarmNet.

You can monitor the registration process by viewing the display LEDs. The TX/RX (yellow) LED and the REG (green)

LED will blink slowly in unison while registration is in progress.

When the registration successfully completes, the communicator enters a normal operating mode; the REG (green) LED

goes out and the TX/RX (yellow) LED is lit to indicate that the power-on / reset message is waiting to be sent. This

message will appear at the receiving station as “E339 803”. The description may read “Trouble – Exp. Mod. Reset”. If

registration is not validated within 90 seconds, the communicator times out, and the REG (green) LED will be lit solid.

Registering through the AlarmNet 360 Website

To register the communicator via the website, go to: AlarmNet360.com

Log in and follow the on-screen prompts. If you are not signed up for this service, click on “Dealer Signup” from the login

screen to create an account. You will be instructed how to proceed upon completing the sign-up form. Only one sign-up

per dealer is required. Once an initial user is established, additional logins may be created by that user.

NOTE: Central Stations can sign up by contacting AlarmNet Customer Service at

1 (800) 323-4576 and selecting option 1, then Option 1 again for Cloud Services;.

(Monday–Friday 8:30 am to 9:00 pm, Saturday 9:00 am to 5:30 pm ET)

Please have the following information available:

• Primary City ID (two-digit number).

• Primary Central Station ID (two-digit hexadecimal number).

• Primary Subscriber ID (four-digit number).

• MAC ID and MAC CRC number (located on the box and inside the communicator).

After the communicator is registered, you may log out of the AlarmNet 360 website.


– 12 –

Remote Services (Total Connect) The dealer/installer will set up the customer account and define the events to be notified of.

At the AlarmNet 360 website, refer to the online "AlarmNet 360 User Guide" for information on configuring the hardware and creating a Total Connect web account for the customer.

For TC2 compatible communicators, Enhanced Reports must be enabled.

Once the dealer assigns a login name and password, the customer will receive a “Welcome” e-mail message with their login

name along with some helpful information. The customer will receive another e-mail message with their password. They

will then be able to receive notifications, and access their system via the Total Connect website or using their cell

phone/Smartphone.

Registering Using the Test Message/Registration Switch

Initiate the registration sequence by clicking the TEST MESSAGE / REGISTRATION switch three times.


– 13 –

Registering Using the 7720P Programming Tool

The interactive registration feature allows the installer to register the communicator through a series of keyboard

commands on the 7720P Programming Tool. This method of registration lets the installer monitor the registration

process.

Registering …

Once the installation is complete, press the [Shift] plus the up arrow [↑] on the 7720P. The

registration message is sent and the unit waits for the acknowledgment.

Registration

SUCCESS

If this is a new installation and the city, central station, and customer numbers have been

correctly entered, the communicator is registered and this message is displayed. The

communicator is now in full service and available for alarm reporting to the central station.

Possible Errors

Registration BAD

Timed Out

Displayed if no response to the registration request is received.

Registration BAD

Pri Sub ID BAD

Indicates the city, central station, or customer number for the labeled account(s) is not

accepted. The ID information was either entered in error, or the central station failed to pre-

authorize programmed ID numbers with AlarmNet customer service.

Registration BAD

Pri ID – Need PIN

Displayed if this is a repair/replacement, or an error was made in programming the Primary

account information of the communicator for an existing account. This prompt appears for 2

seconds. See the Replacing an existing communicator topic.

Replacing an existing communicator

Enter PIN#

This prompt appears after pressing the down arrow [↓] on the 7720P. Enter a 4-digit

alphanumeric PIN number provided by your central station, your dealer or an authorized

AlarmNet representative.

Press the [ENTER] key.

Registering …

The registration message is sent and the unit waits for acknowledgement.

Registration

SUCCESS

If the PIN is valid, the new communicator is registered and the old unit unregistered.

Additionally, AlarmNet sends a substitution alarm to the central station.

Registration BAD

If you entered an invalid PIN, the appropriate message is displayed depending on which account

number is being replaced (see above for exact wording). The registration process is repeated.

NOTE: Each attempt causes a substitution alarm to be sent to the central station.

Registering by Phone

You can register the communicator by calling the AlarmNet Support at 1-800-323-4576 (Monday–Friday 8:30 am to 9:00

pm, Saturday 9:00 am to 5:30 pm ET). You will need the following information:

• MAC ID and CRC (located on the box and inside the communicator).

• Subscriber information (provided by the central station), including a city code, CSID, and subscriber ID.

• When instructed to do so, triple click the TEST MESSAGE / REGISTRATION switch.


– 14 –

Diagnostic Commands

The 7720P programming tool can be used to view the connectivity settings and options. To invoke diagnostic commands;

such as [A], [B], [C], etc., the [shift] key MUST used. For example, [shift] + [A] displays the software revision.

Module Identification Displays

[A] LTE-X

x.x.xx mm/dd/yy

Software Revision

"x.x.xx" indicates the installed software revision.

Mm/dd/yy indicates month, day and year of the revision.

[B] MAC xxxxxxxxxxxx

MAC CRC yyyy

MAC Address

“xxxxxxxxxxxx” indicates the communicator's unique identification number.

"yyyy" indicates the MAC CRC number. These numbers are located on the box and

inside the communicator.

Press the [Space] key to go to the next field.

Press the [BS] key to go to the previous field.

SCID xxxxx xxxxx xxxxx xxxxx

SCID Display

Displays the identification number assigned to the SIM card (SCID) in this device.

Press the [Space] key to go to the next field.


IMEI xxxxxxxx

xxxxxx x

IMEI Display

Displays the identification number assigned to the cellular module in this device.

Press the [Space] key to get the MAC Address.


[C] Mon 01 Jan 2001

05:48:39 am

Time

Retrieves the current date and time from the AlarmNet network in Greenwich Mean

Time (GMT). This display confirms that the communicator is in sync with network.

[D] Encryption Test

AES Passed!

Encryption Test

Performs a self-test of the AES encryption algorithm.


– 15 –

LTE Status Displays

[E] Operating with Cellular service

RAT SigQuaI REG

LTE/3G ***** x

Cellular Status Display Screen 1

RAT – Radio Access Technology. – LTE or 3G

SigQual – Signal Quality (1-5 “*’)

REG – Registration status where “x” can be:

N – Not Registered

H – Registered Home

S – Searching

D – Registration Denied

R – Registered Roaming

? – Unknown Registration State

If the RAT is LTE, the number of stars is derived from received power (RSRP)

and the received quality (RSRQ). The lower number of stars of the two ratings is

what is displayed as overall quality.

NOTE: For adequate signal strength, must be 2 stars or more.

RSRP:

Greater than -85dBm = 5 stars

-86dBm to -95dBm = 4 stars



-116dBm and lower = 1 star

RSRQ:

Greater than -10dB = 5 stars

-11dB to -12dB = 4 stars



-17dB and lower = 1 star

Press the [space] key to go to the next screen.

Press the [backspace] key to go to the last screen.

LTE Displays

RRAT RSRP RSRQ

LTE xxxx xxxx

Signal Display for LTE

RAT – Radio Access Technology.

RSRP – Reference Signal Received Power

RSRQ – Reference Signal Received Quality

Press the [space] key to get to the next screen.

Press the [backspace] key to go to the previous field.

RSRP MIN MAX

xxxx xxxx xxxx

Min/Max Signal Display for LTE

RSRP – Current Reference Signal Received Power

MIN – Minimum Receive Signal Level

MAX – Maximum Receive Signal Level



RSRQ MIN MAX

xxxx xxxx xxxx

Min/Max Signal Quality Display for LTE

RSRQ – Current Reference Signal Received Quality

MIN – Minimum Receive Signal Quality

MAX – Maximum Receive Signal Quality




– 16 –

Cntry Netw TAC

xxx xxx xxxxx

Location Display for LTE

Cntry – Country Code

Netw – Network Code

TAC – Tracking area code



GCell Chan

xxxxxx xxxx

Cell Display for LTE

GCell – Global Cell ID

Chan – RF Channel number (EURFCN)



Band Mode

xxx xxxx

LTE Status Display Screen 5

Band – LTE Band Number

Mode – LTE Mode either FDD or TDD

Press the [space] key to go to Status Display Screen 1.


3G Displays

RAT RSCP EC/No

3G -xxx -xxxxxx

Signal Display for 3G

RAT – Radio Access Technology.

RSCP –Received Signal Code Power

Ec/N0 – Carrier Noise Ratio (CNR)



RSCP MIN MAX

xxxx xxxx xxxx

Min/Max Signal Display for LTE

RSRP – Current Reference Signal Received Power

MIN – Minimum Receive Signal Level

MAX – Maximum Receive Signal Level



Cntry Netw LAC

xxx xxx xxxxx

Location Display for 3G

Cntry – Country Code

Netw – Network Code

LAC – Local area code



Cell Chan PSC

xxxxxx xxxx xxx

Cell Display for 3G

Cell – Global Cell ID

Chan – Control Channel in use

PSC – Primary Sync Code



Second Site RSSI

Available

3G Status Display Screen 5

Secondary Site RSSI availability. Available or Not Available will be displayed.

Press the [space] key to go to Status Display Screen 1.



– 17 –

[S] ECP Flt

OK

ECP Mode

Displays the mode of operation and system fault status.

Flt – Represents communicator faults:

OK = Normal, No fault.

G = No network connectivity over cellular network and fault time has expired.

g = No network connectivity over cellular network and fault time has NOT yet

expired.

[T] Test Msg Sent

Test Alarm

Sends a Test alarm to AlarmNet. Functional for a registered communicator only. If

the device is not registered, a message is displayed indicating that the command

cannot be executed.

[X] Reset CPU Y/N

Reset the communicator.

Pressing [N] returns to normal mode.

Pressing [Y] resets the device.

[Shift]

[↑]

(UP arrow)

Registering …

Registration

Registers a programmed communicator with AlarmNet.

[↓]

(DN arrow)

Enter PIN#

Registration with PIN for Replacement Module

Registers a replacement communicator with AlarmNet, once programmed, using the

existing PIN #.

[0]

Force Server Update? Y/N

Force Upload of Configuration File to Server

Pressing [Y] will force the device to upload its entire configuration file to the server.

Pressing [N] cancels the operation.

NOTE: If the communicator is not initialized when you enter this command, the

following screen will be displayed:

Cannot Upload

Try Later! _

Wait for the SIGNAL (green) LED to light, indicating the communicator has

completed its initialization, and try again.

[ENTER] Strt Prog Mode?

Y/N_

Enter Program Mode

Press [Y] to enter program mode; otherwise, press [N].


– 18 –

Central Station Messages

The following messages are sent to the Central Station by AlarmNet for the conditions listed below. NOTE: The control

panel sends its own general code (E353) for a trouble condition.

Alarm Condition Alarm Code Restore Code

Power On / Reset (xx=device address) E339 C08xx

ECP Supervision E355 C0000 R355 C0000

Communication Path Supervision R350 C0951

Test 5555 5555 9

Status Application Code Update E903 R903

Application Code Update Fail E904

Module Firmware Update E365 R365 (success)

Module Firmware update Fail E366

Glossary

4G LTE Refers to the fourth generation Long Term Evolution cellular

wireless standards.

AES Advanced Encryption Standard

CRC Cyclic Redundancy Check used to confirm validity of MAC ID.

ECP Enhanced Console Protocol, is a proprietary bus used in

Honeywell control panels to communicate with keypads and

peripheral devices. It uses four wires; power, ground, data in,

data out.

IMEI International Mobile Equipment Identity number.

LRR Long Range Radio, an older term now referred to as

communicator. A broader term communications module or

communications device may also be used.

MAC ID Media Access Code, this is a unique address assigned to every

network communications device. Typically it is located on the

communicator label, and on the box.


– 19 –

– NOTES –


– 20 –

– NOTES –

LED and Wiring Information

LED DESCRIPTION

REG

(green)

ON Module is NOT registered with AlarmNet.

OFF Module is registered with AlarmNet.

FAST BLINK Download session with Compass in progress.

SLOW BLINK In unison with yellow LED – Registration in progress.

TX/RX

(yellow)

ON Message transmission pending.

QUICK PERIODIC BLINK

Normal

FAST BLINK Message waiting for network ACK.

SLOW BLINK In unison with green LED – Registration in progress.

FAULT

(red)

ON No contact with network.

OFF Normal.

SLOW BLINK Loss of communication with the panel (ECP fault).

FAST BLINK No network contact AND loss of communication with the control panel.

SIGNAL

(green)

ON Minimum required signal strength is present.

OFF Installation is not recommended.

ALL IN UNISON FAST BLINK – Hardware Error.

IN SEQUENCE – Power Up sequence

FEDERAL COMMUNICATIONS COMMISSION & ISED STATEMENTS

The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User's Manual. Unauthorized changes or modifications could void the user's authority to operate the equipment.

CLASS B DIGITAL DEVICE STATEMENT

This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information:

This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. It has been type tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• If using an indoor antenna, have a quality outdoor antenna installed. • Reorient the receiving antenna until interference is reduced or eliminated. • Move the radio or television receiver away from the receiver/control. • Move the antenna leads away from any wire runs to the receiver/control. • Plug the receiver/control into a different outlet so that it and the radio or television receiver are on different branch circuits. • Consult the dealer or an experienced radio/TV technician for help.

ISED CLASS B STATEMENT

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

FCC / ISED STATEMENT

This device complies with Part 15 of the FCC Rules, and ISED’s license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Cet appareil est conforme à la partie 15 des règles de la FCC et exempt de licence RSS d’ISED. Son fonctionnement est soumis aux conditions suivantes: (1) Cet appareil ne doit pas causer d’interférences nuisibles. (2) Cet appareil doit accepter toute interférence reçue y compris les interférences causant une réception indésirable.

RF EXPOSURE Warning – The antenna(s) used for this device must be installed to provide a separation distance of at least 7.8 inches (20 cm) from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC and ISED multi-transmitter product procedures.

Mise en Garde Exposition aux Fréquences Radio : La/les antenne(s) utilisée(s) pour cet émetteur doit/doivent être installée(s) à une distance de séparation d'au moins 20 cm (7,8 pouces) de toute personne et ne pas être située(s) ni fonctionner parallèlement à tout autre transmetteur ou antenne, excepté en conformité avec les procédures de produit multi transmetteur FCC et ISED.

Important Note About External Antennas If an external cellular radio antenna is used, the antenna may be installed or replaced ONLY by a professional installer.

To the Installer

LTE-XV: The external antenna gain shall not exceed 6.94 dBi for 700 MHz, 6.00 dBi for 1700 MHz, 9.01 dBi for 1900 MHz. Under no conditions may an antenna gain be used that would exceed the ERP and EIRP power limits as specified in FCC Parts 22H, 24E and 27.

LTE-XC, LTE-XA: The external antenna gain shall not exceed 6.63 dBi for 700MHz & 850MHz, 6 dBi for 1700MHz and 8.51 dBi for 1900MHz. Under no conditions may an antenna gain be used that would exceed the ERP and EIRP power limits as specified in FCC Parts 22H, 24E and 27, or ISED RSS-130, RSS-132, RSS-133, and RSS-139.

Support and Warranty

For online support information, please go to: https://mywebtech.honeywell.com/

For the latest warranty information, go to: www.honeywell.com/security/hsc/resources/wa

For patent information, see www.honeywell.com/patents

MyWebTech

Warranty

Patents

Ê800-23340mŠ 800-23340 10/17 Rev B

2 Corporate Center Drive, Suite 100, P.O. Box 9040, Melville, NY 11747

2017 Honeywell International Inc. www.honeywell.com/security

lte-x series communicators - safehomecentral · the lte-x communicates with alarmnet over the lte...

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