lotusphere 2012 - the social business update
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General updates from IBM Lotusphere & Connect 2012.TRANSCRIPT
© 2012 IBM Corporation
The Update
Twitter: HP_Dalen
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| © 2012 IBM Corporation
Disclaimer
IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
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| © 2012 IBM Corporation
Agenda
■ 10:30 – 11:15: IBM Connections Next ■ 11:15 – 11:30: Pause■ 11:30 – 12:15: IBM Lotus Notes■ 12:15 – 13:00: Frokost■ 13:00 – 14:00: IBM SmartCloud■ 14:00 – 14:45: IBM Unified Communications and mobile ■ 14:45 – 15:00: Pause■ 15:00 – 15:30: Opsamling
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| © 2012 IBM Corporation
Alistair Rennie, GM ICS, opens Lotusphere 2012
“The integration of the business
processes with the 'world of collaboration'
requires Social Business
technologies. IBM can
deliver now!”
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| © 2012 IBM Corporation
Product releases 2012: In short
■ “Mobile first”. Mobility, mobility, mobility■ Lotus Notes and Domino 8.5.4, with optional Social Edition feature back■ IBM Websphere Portal and IBM Web Content Management v. 8■ IBM Forms “Nitro”■ IBM Connections Next. Introducing: Social Mail (E-mail re-invented)■ IBM SmartCloud for Social Business (aka LotusLive, re-branded)■ IBM Docs. Office productivity suite, cloud or on premise
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| © 2012 IBM Corporation
The key elements of the ICS strategy
■ Mobility – all Platforms
■ Beautiful - “One UI” across all services components
■ Integrated – based on Open Standards and beyond IBM
■ Social – IBM is the leading provider
■ Smart – Business Analytics is the differentiator
| © 2012 IBM Corporation
Consumable information flowEmbedded Apps simplify the way work gets done
The ICS Strategy ...
Designs subject to change
Recommended video: http://bit.ly/GBqBZY
| © 2012 IBM Corporation
Moving from sending to sharing Optimized for Mobile Access
Designs subject to change
The ICS Strategy
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| © 2012 IBM Corporation
The strategic agenda
■ The principles of a “Social Business”
■ The foundations of a Social Business platform
| © 2012 IBM Corporation
How I Work Collaborating from anywhere at any time.
How I Create Tapping into a wide variety of insight and expertise.
How I Buy Interacting with peers and engaging with the company.
Technology is dramatically changing the way we live
| © 2012 IBM Corporation
Bringing social tools into the enterprise
• 200 million tweets sent via Twitter each day
• More than 7 billion pieces of content shared each week on Facebook
Find and share information instantly
Rise of social networking and mobile devices
People are empowered like never before
• Social networking accounts for 22% of all online time
• Smartphone and tablet shipments now outpace PCs
• 37% of US IT workers are using technology they master first at home, then bring to work
• 64% of GenY download unauthorized applications at least once a week to get their job done
Source: Forrester: Forrsights Workforce Survey 2011
Source: Facebook, 2011Source: Nielsenwire, 6/1/2010, Morgan Stanley
| © 2012 IBM Corporation
By removing barriers, a social business allows people to apply expertise and insights that improve and accelerate results across business functions:
Customer Care and Insight
Product and Service Innovation
Workforce Optimization
A social business optimizes interactions among people to gain a competitive advantage
| © 2012 IBM Corporation
New Goals of a Social Business
| © 2012 IBM Corporation
Social Business solutions are built on a core enabling set of capabilities that transform how businesses engage with people and harness social intelligence
Reach people where they live and work
Connect through identities on consumer, b2b, and corporate social networks
Communicate on the associated channels
Monitor and analyze social data to discover new business insights
Analyze identities, social graphs, communication channels, and social content
Identify opportunities, problems, solutions, valuations, etc.
Act on insights for business advantage
Integrate social capabilities into the enterprise in order to acton new opportunities, make better decisions, optimize processes in real time, and govern and manage risk
Enable people to engage productively in a business context
Develop personal insights and social intelligence
Facilitate emergent processes
| © 2012 IBM Corporation
Access Points
Social business capabilities
Delivery models
and more ...
Services could include; Mail, presence awareness, meetings, collaborative document editing, & more.
Services could include; web document editing, collaborative authoring, shared files / folders & more.
Services could include; real-time sentiment analysis, web analytics, smart filtering & more.
The Technical View
| © 2012 IBM Corporation
The tools should
match the goals ...
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| © 2012 IBM Corporation
The Strategic Agenda
■ The principles of a “Social Business”
■ The foundations of a Social Business platform
| © 2012 IBM Corporation
Social Collaboration Services … today in IBM Connections
HomepageSee what's happening across your social network
Blogs*Present news or ideas
CommunitiesWork in a secure environment with people who share common roles and expertise or tasks
MicrobloggingCommunicate inside your network
ProfileFind the people you need
Social AnalyticsDiscover who and what you don’t know via recommendations
Bookmarks* Save, share, and discover bookmarks
Files*Post, share, and discover documents, presentations, images, and more
Wikis*Document best practices
Activities*Organize tasks and jointly resolve them in your team
ForumsExchange ideas with, and benefit from the expertise of others
Media LibraryAdd sizzle by sharing rich media like Photos and Videos
Ideation BlogCreate ideas and leverage the crowd to develop them
Content Mgmt. IntegrationSecurely manage and collaborate on business documents, e.g. in FileNet, Quickr, ..* inside of Communities and/or for individual use
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| © 2012 IBM Corporation
Open Standards become the critical success factor for the 'Workplace of the Future'
■ Activity Streams: Collection of all Events from all Sources at one single place
■ OpenSocial Gadgets: embedded apps make it a new, very productive experience to get work done
■ Loosely coupled, Web-centric Architecture■ Integration via open APIs and with the help of the
Social Business Toolkit■ No One-Vendor Lock-in: It is all based on open
standards
HTML5 ARIA SAML
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| © 2012 IBM CorporationDesigns subject to change
The "Update“ Activity Stream (potentially) collects all Events from all systems
Connections iNotes Notes PortalMobile
Unprecedented Integration based on open StandardsThe Activity Stream in IBM Connections Next
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| © 2012 IBM Corporation
Unprecedented Integration based on open StandardsEmbedded Apps in IBM Connections Next
Designs subject to change
Click in the line … and the embedded app appears and gives all the information needed to close the expected actions
| © 2012 IBM CorporationDesigns subject to change
Unprecedented Integration based on open StandardsThe new ShareBox
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| © 2012 IBM Corporation
Designs subject to change
Information in the overall context: all remains connectedIn the e-mail view of “Social Updates”, Mail and Calendar can be accessed in the Social Context
“Very soon, you won't be able to see email and social networking separate. Email will not die, it will in fact have more flavour and will be more integrated." -- Neha Gupta, Senior Research Analyst, Gartner
Social “enabled” Business Apps
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| © 2012 IBM CorporationDesigns subject to change
Social Mail
Social Mail… Mail in Context of Social (Connections Mail)
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| © 2012 IBM CorporationDesigns subject to change
Social Calendar
Social Mail… Mail & Calendar in Context of Social (Connections Mail)
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| © 2012 IBM Corporation
Mobile: the broadest offering on the market today
BYOD = Bring your own Device
■ Device-dependent interfaces for all major mobile devices and collaboration services - Smartphones and Tablets
● Apple®, Android, BlackBerry®, Nokia■ Secure solutions for businesses - as a
basis for BYOD approaches● Secure Mail/PIM: Traveler ● VPN: Mobile Connect● Device Mgmt: Tivoli Endpoint Manager
■ Evolution of mobile apps involving embedded OpenSocial apps to offer mobile Social Business Solutions
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| © 2012 IBM Corporation
2011 was the year of IBM's mobile apps
21 Collaboration Apps
44 new Releases
| © 2012 IBM Corporation
Mobile: 2012 – we will extend the lead
■ Traveler Social Edition● High Availability● New Android™ Tablet E-Mail UI● To do● Windows® Phone (Nokia, HTC) (Beta 1H12)
■ Connections● Activity Streams● Improved UI for Files/Profiles● Partial/Full Wipe● Mobile Social Reader
■ Sametime mobile Meeting Apps● Integration of Connections, Traveler & Sametime
■ Tivoli® Endpoint Manager Integration■ New development opptions with WorkLight■ Tools for Mobile Apps
Planned for 2012 (examples)
| © 2012 IBM Corporation
Desktop: Lotus Notes Social Edition – Homepage
| © 2012 IBM Corporation
Desktop: Lotus Notes Social Edition - E-Mail
■ Click on URLs in edit mode■ Categorize inbox by date
(“Today”, “Yesterday”, “Last Week”)
■ Single click mail/calendar/contacts
■ Rolling calendar view (additive weeks)
■ Weekly planner view■ Cocoa Mac Support■ SAML support (1.1 and 2.0)■ SHA-2 support for S/MIME■ OAuth credential store■ Database Management Tool
● All-in-one performance of database maintenance tasks: e.g. compact, index updates, etc.
| © 2012 IBM Corporation
(Planned) Social Dashboard for Tablets
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| © 2012 IBM Corporation
Understand what's going on – Social Analytics
Collaborate on a set of objectives and insights, find the right experts and drive actions
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| © 2012 IBM Corporation
In beta
The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion
Understand what is going on on my Web Site
| © 2012 IBM Corporation
Early revealing of trends allows for direct involvement of subject matter experts
Understanding the Sentiment in your OrganizationExample: HR Social Intelligence Dashboard
| © 2012 IBM Corporation
Social Business is Key to IBM's growing Portfolio of SmartCloud Business Solutions
Social BusinessSmarter Commerce
Business Analytics & Optmization Smarter Cities
| © 2012 IBM Corporation
Announcing IBM Smart Cloud for Social Business
■ Aligning LotusLive with IBM SmartCloud
■ Delivering a portfolio of Social Business Solutions in the Cloud
http://www.ibmcloud.com/social
| © 2012 IBM Corporation
IBM SmartCloud Engage
■ Secure, integrated messaging and social services for businesses■ Flexible Client Option – mobile, Browser, Tablet, Rich Client
Files
Meetings Events
Chat
Forms
Communities
Activities
People
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| © 2012 IBM Corporation
Summary■ IBM is the market leader in the areas of Social and Mobile Collaboration■ Cross-product integration, browser strategy, choice of deployment options
■ A unique portfolio to support your company on the journey to become a Social Business
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| © 2012 IBM Corporation
Hans Petter DalenTechnical Leader, NordicsIBM Social Business& Collaboration Solutions
IBM Danmark ApsNymøllevej 912800 Lyngby
Tel +45 [email protected]
Thank YouThank You