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Looking Out/Looking In Looking Out/Looking In Fourteenth Edition Fourteenth Edition 8 8 Communication and Communication and Relational Dynamics Relational Dynamics CHAPTER TOPICS CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics Characteristics of Relationships Communicating about Relationships

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Page 1: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

Looking Out/Looking InLooking Out/Looking InFourteenth EditionFourteenth Edition

88Communication andCommunication andRelational DynamicsRelational Dynamics

CHAPTER TOPICSCHAPTER TOPICS

• Why We Form Relationships• Models of Relational Dynamics• Characteristics of Relationships• Communicating about Relationships

Page 2: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

22COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Why We Form RelationshipsWhy We Form Relationships

• Appearance• Is especially important in the early stages• Partners create “positive illusions,” viewing

another as more attractive over time

• Similarity• We like people who are similar to us• Similarity is more important to relational

happiness than communication ability

Page 3: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

33COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Why We Form RelationshipsWhy We Form Relationships

• Complementarily• Differences strengthen relationships when

they are complementary• Each partner’s characteristics satisfy the other’s

needs

• Reciprocal Attraction• We like people who like us – usually• People who approve of us, bolster our self-

esteem

Page 4: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

44COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Why We Form RelationshipsWhy We Form Relationships

• Competence• We like to be around talented people• If a person is too talented it can be difficult to

be around them because they make us look bad

• Disclosure• Revealing information about yourself can help

to build liking• Not all disclosure leads to liking

Page 5: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

55COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Why We Form RelationshipsWhy We Form Relationships

• Proximity• We are likely to develop relationships with

people we interact with frequently• Allows us to get more information about other

people and benefit from relationship

• Rewards• Social Exchange Theory

• Relationships that give us rewards greater than or equal to the costs of the relationship

Page 6: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

66COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Models of Relational DynamicsModels of Relational Dynamics

• A Developmental Perspective• Mark Knapp

• Rise and fall of relationships • Ten stages

• Other researchers• Coming together• Coming apart• Relational maintenance

Page 7: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

77COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Models of Relational DynamicsModels of Relational Dynamics

• Stages of Relational Development

Figure 8.1 Page 276

Page 8: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

88COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Models of Relational DynamicsModels of Relational Dynamics

• Knapp’s Ten Stages of the Relationship• Initiating

• Communication during this stage is usually brief• Usually follows a conventional formula

• Experimenting• After initial contact we decide if we wish to pursue

the relationship further• Uncertainty reduction

• The search for common ground

Page 9: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

99COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Models of Relational DynamicsModels of Relational Dynamics

• Knapp’s Ten Stages of the Relationship• Intensifying

• The interpersonal relationship begins to develop• The expression of feeling becomes more common

• Integrating• Parties begin to take on identity as a social unit• Partners begin to take on each other’s

commitments

Page 10: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

1010COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Models of Relational DynamicsModels of Relational Dynamics

• Knapp’s Ten Stages of the Relationship• Bonding

• Parties make symbolic public gestures• Commitment is increased during this stage

• Differentiating• The “We” orientation shifts back to “I”• The stage is likely to occur when the relationship

experiences its first feelings of stress

Page 11: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

1111COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Models of Relational DynamicsModels of Relational Dynamics

• Knapp’s Ten Stages of the Relationship• Circumscribing

• Communication decreases in quantity and quality• Restrictions and restraints

• Stagnating• No growth occurs• The relationship is a hollow shell of its former self

Page 12: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

1212COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Models of Relational DynamicsModels of Relational Dynamics

• Knapp’s Ten Stages of the Relationship• Avoiding

• Parties begin to create physical distance between each other

• Indirectly• Directly

• Terminating• Includes summary dialogue• Relationships don’t always move toward

termination in a straight line

Page 13: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

1313COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Models of Relational DynamicsModels of Relational Dynamics

• A Dialectical Perspective• Dialectical tensions

• Conflicts that arise when two opposing or incompatible forces exist simultaneously

• Several dialectical forces that make successful communication challenging

Page 14: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

1414COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Models of Relational DynamicsModels of Relational Dynamics

• A Dialectical Perspective• Dialectical tensions

• Connection versus autonomy• Openness versus privacy• Predictability versus novelty

Page 15: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

1515COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Models of Relational DynamicsModels of Relational Dynamics• A Dialectical Perspective

• Managing dialectical tensions• Denial• Disorientation• Alternation• Segmentation• Balance• Integration• Recalibration• Reaffirmation

Page 16: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

1616COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Characteristics of RelationshipsCharacteristics of Relationships

• Relationships Are Constantly Changing• Rarely stable for long periods• A cycle in which partners move through a series of

stages

• Relationships are affected by culture• A variety of differences can make relationships

between people from different cultures challenging

Page 17: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

1717COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Characteristics of RelationshipsCharacteristics of Relationships

• Relationships Are Affected by Culture• A variety of differences can make relationships

between people from different cultures challenging

Page 18: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

1818COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Communicating about Communicating about RelationshipsRelationships

• Content and Relational Messages• Content Messages

• The subject being discussed

• Relational Messages• How the parties feel toward one another

• Types of Relational Messages• Affinity• Immediacy• Respect• Control

Page 19: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

1919COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Communicating about Communicating about RelationshipsRelationships

• Metacommunication• Messages that people exchange, verbally or

nonverbally, about their relationship• Communication about communication• Important method for resolving conflicts in a

constructive manner• Can be used as a way to reinforce the

satisfying aspects of a relationship

Page 20: Looking Out/Looking In Fourteenth Edition 8 Communication and Relational Dynamics CHAPTER TOPICS Why We Form Relationships Models of Relational Dynamics

2020COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS

Chapter ReviewChapter Review

• Why We Form Relationships

• Models of Relational Dynamics

• Characteristics of Relationships

• Communicating about Relationships