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The Evolving Role of the Chief Information OfficerLink Alander, Lone Star College

@lonestarcollege

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A survey by Forrester Research asked who is the most important senior leader in driving or

supporting business transformation, and the top answer was the CIO – ahead even of the CEO

@lonestarcollege

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Input Traditional IT Business Process Output

AnalyticsMeasuringPerformance

Historical Trends

Predictive

Typical Barriers to Maximizing Analytics1. Limiting access to data (only key roles)2. Aligning analytics with strategic goals3. Embedding a culture of evidence4. Innovation based on predictive analytics5. Accepting failure

New Value Prop

EVOLVING ROLE OF THE CIO

SHIFT TO A PURE DIGITAL STRATEGY

UNLOCK

DATA

@lonestarcollege

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EVOLVING ROLE OF THE CIO

STRATEGIC ENABLEMENT AND SCORECARDS

@lonestarcollege

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Not the normal data scientist!

Associate Dean mining the data to better understand persistence of Hispanic students

Then develops a new plan and KPIs to improve persistence

Faculty Visibility!

Useful data to intervene when students need a nudge!

EVOLVING ROLE OF THE CIO

UNLOCK THE DATA

@lonestarcollege

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EVOLVING ROLE OF THE CIO

UNLOCK THE DATA

#civsummit

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