lobbying ang media, work with politicians and journalist

Upload: saniy-amalia-priscila

Post on 02-Jun-2018

219 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    1/79

    A SPECIALLY COMMISSIONED REPORT

    LOBBYING AND THE

    MEDIA: WORKING WITH

    POLITICIANS ANDJOURNALISTS

    Michael Burrell

    T H O R O G O O D

    P R O F E S S I O N A L

    I N S I G H T S

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    2/79

    Blank page

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    3/79

    Michael Burrell

    LOBBYING AND THE MEDIA:WORKING WITH POLITICIANS AND JOURNALISTS

    A Thorogood Report

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    4/79

    Published by Thorogood

    10-12 Rivington Street

    London EC2A 3DU

    t: 020 7749 4748

    f: 020 7729 6110

    e: [email protected]

    w: www.thorogood.ws

    Michael Burrell 2001

    All rights reserved.No part of this

    publication may be reproduced,stored in

    a retrieval system or transmitted in any form

    or by any means,electronic,photocopying,

    recording or otherwise,without the prior

    permission of the publisher.

    This Report is sold subject to the

    condition that it shall not,by way of trade

    or otherwise,be lent,re-sold,hired out or

    otherwise circulated without the publishers

    prior consent in any form of binding or

    cover other than in which it is published

    and without a similar condition including

    this condition being imposed upon

    the subsequent purchaser.

    No responsibility for loss occasioned to

    any person acting or refraining from action as

    a result of any material in this publication can

    be accepted by the author or publisher.

    A CIP catalogue record for this Report

    is available from the British Library.

    ISBN 1 85418 240 4

    Printed in Great Britain by printflow.com

    Other Thorogood

    Reports:

    European Lobbying Guide

    Bryan Cassidy

    Internal Communications

    James Farrant

    Managing Reputation

    in Cyberspace

    David Phillips

    Public Affairs Techniques

    for Business

    Peter Wynne-Davies

    New Media in Corporate

    Communications

    Mic Cady

    Managing Corporate

    Reputation

    Simon Scott

    Practical Techniques for

    Effective Lobbying

    Charles Miller

    Power over Stress

    at Work

    Dr Daniel Araoz

    Strategic Customer

    Planning

    Alan Melkman

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    5/79

    Acknowledgements

    I could not have written this Report without the support and wisdom of many

    of my colleagues and competitors.To the extent that it contains useful advice,

    they should take much of the credit.To the extent that there are errors of fact or

    judgement, they are mine alone.

    I should particularly like to thank:Leighton Andrews (Westminster Strategy),Maurits

    Bruggink (Grayling Political Strategy, Brussels), Howard Dawber (Bell Pottinger),

    Jim Eadie (Strategy in Scotland),Richard Gordon (Stormont Strategy), Joy Johnson

    (GPC),Heidi Lambert (Heidi Lambert Communications,Brussels),Matteo Maggiore

    (Grayling Political Strategy,Brussels),Glyn Matthias (Strategy Wales),Huw Roberts

    (Strategy Wales) and Laura Sandys.

    Of the texts that I have consulted,I should particularly mention:Philip Norton,

    The British Polity, Longman, 2001, Andrew Rawnsley, Servants of the People,

    Hamish Hamilton,2000 and articles by Stephen Coleman, Research Director of

    the Hansard Society.

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    6/79

    The author

    Michael Burrellwas educated at St Peters College, Oxford, where he read

    Philosophy,Politics and Economics,specialising in international relations.He began

    his journalistic career on newspapers in Durham and Brighton,before joining the

    Parliamentary lobby. Based in the House of Commons press gallery,he reported

    on both Westminster and Whitehall and the European Union, covering summit

    meetings around Europe and plenary sessions of the European Parliament in

    Strasbourg.

    He began his career in lobbying in 1983,founding Westminster Strategy,of which

    he is now Chairman,in 1986.Since 1999 he has been Chairman of the UK lobbying

    industrys self-regulatory body,the Association of Professional Political Consultants

    (APPC).

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    7/79

    Contents

    INTRODUCTION 1

    1AN INTRODUCTION TO LOBBYING 3

    What is lobbying? .........................................................................................4

    Where does the word lobbyingcome from? ...............................................5

    Lobbying in Washington ...............................................................................5

    Lobbying in Britain and Brussels ..................................................................6

    The cash-for-questions affair ........................................................................7

    The Association of Professional Political Consultants ..................................9

    2HOW TO LOBBY 11The rules of lobbying .................................................................................12

    3 18Media exposure ..........................................................................................19

    Circumstances to consider before promoting media interest ....................20

    Circumstances where you would be well advised

    to promote media interest ..........................................................................22

    INVOLVING THE MEDIA THE CASE FOR

    AND THE CASE AGAINST

    C O N T E N T S

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    8/79

    4WHITEHALL AND WESTMINSTER 24The senior civil service ..............................................................................25The power of the Prime Minister and Cabinet Ministers ...........................27Where does power lie within the executive? .............................................28

    Parliament ...................................................................................................28

    The initiation and formulation of public policy in Britain .........................30

    5 32The Downing Street Press Office ...............................................................33

    The lobby ...................................................................................................35

    The national media .....................................................................................36

    6SCOTLAND, WALES AND NORTHERN IRELAND 38Scotland ......................................................................................................39

    Wales ..........................................................................................................41Northern Ireland ........................................................................................42

    7 44The European Union ..................................................................................45The Brussels press corps ............................................................................47

    Media targets ..............................................................................................49

    THE EUROPEAN UNION AND THE

    BRUSSELS PRESS CORPS

    THE DOWNING STREET PRESS OFFICE,

    THE LOBBY AND THE NATIONAL MEDIA

    C O N T E N T S

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    9/79

    8MERGERS AND ACQUISITIONS 51Lobbying and media relations campaigns ..................................................53

    9THE INTERNET 55

    The impact of the Internet on lobbying .....................................................56

    The main political uses of the Internet ......................................................58

    The role of online media in lobbying .........................................................59

    Text messaging ...........................................................................................60

    10 HOW TO WORK WITH JOURNALISTS 61The basic tools of media relations ..............................................................62

    What to avoid when dealing with journalists .............................................65

    CONCLUSION 69

    C O N T E N T S

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    10/79

    Introduction

    This is a how-to guide:how to lobby,how to handle the media and when and how

    to use media relations in support of direct lobbying. The practical advice is

    primarily aimed at those who are both lobbying and dealing with journalists,

    though it should equally be of some interest to those who are doing one or the

    other.

    Although many of the principles explained are applicable anywhere, it is

    primarily designed to help consultants and in-house lobbyists based in the United

    Kingdom and Brussels.

    The first chapter provides an introduction to lobbying, explaining its origins,

    describing the growth of professional lobbying in Britain and Brussels and looking

    at recent controversies surrounding lobbying in Britain, notably cash for

    questions and Drapergate.

    This is followed by a how-toguide to ethical and effective lobbying,with a series

    of concrete and practical tips on how best to make your case to officials and

    politicians.

    A central theme of the Report is the issue of whether and how to adopt a media

    relations strategy in support of a lobbying campaign. Often, where a campaign

    is well on the road to success or alternatively where the issues involved are very

    technical,it makes no sense at all to involve the media and can even be damaging.

    However,there will be many occasions when a media campaign can provide vital

    support to lobbying and this Report offers clear guidance on when this is likely

    to be so.

    Although the general principles of dealing with politicians,officials and journalists

    are the same the world over, the professional campaigner needs to be aware of

    the specific political and media landscapes in the key locations where he (or she;

    please accept he in this Report as a simple abbreviation) may need to operate.

    So,after a whistle-stop tour of Whitehall and Westminster,the Report looks in detail

    at the London media, including the Parliamentary lobby, as well as the media in

    Scotland,Wales and Northern Ireland. A review of the European Union institutions

    is followed by a detailed overview of the Brussels press corps,perhaps the largest

    single concentration of journalists in the world, and how to engage with it.

    One of the situations where it will often be vital to run a co-ordinated lobbying

    and media strategy will be in the case of a contested takeover bid.The Report

    examines how lobbyists work with financial public relations consultants,lawyersand investment bankers to maximise the chances of success.

    I N T R O D U C T I O N

    1

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    11/79

    It is only very recently that the Internet has come to play an important role in

    both the economy and politics. The Report seeks to draw some tentative

    conclusions about the role of the Internet in political lobbying.

    Finally it concludes with a practical how-to guide to dealing with journalists,

    reviewing the basic tools of any media strategy and listing some pitfalls to avoid.

    I N T R O D U C T I O N

    2

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    12/791chapter

    An introduction to lobbying

    W H A T I S L O B B Y I N G ?

    W H E R E D O E S T H E W O R D L O B B Y I N G C O M E F R O M ?

    L O B B Y I N G I N W A S H I N G T O N

    L O B B Y I N G I N B R I T A I N A N D B R U S S E L S

    T H E C A S H - F O R - Q U E S T I O N S A F F A I R

    T H E A S S O C I A T I O N O F P R O F E S S I O N A L P O L I T I C A L C O N S U L T A N T S

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    13/79

    Chapter 1:

    An introduction to lobbying

    What is lobbying?

    The classic dictionary definition of lobbying would be something along the lines

    of to attempt to influence legislators in the formulation of policy. In practice,

    as we shall see,legislators are in reality only one of the groups that lobbyists seek

    to target.

    Although lobbying of various kinds is conducted around the world, its

    development as a trade or profession is primarily an Anglo-Saxon concept and

    has historically been treated with suspicion elsewhere for example, in France

    and Germany though this is starting to change.

    In Britain we can trace the origins of the right to lobby back to Magna Carta,the

    charter granted by King John at Runnymede in 1215, recognising the rights and

    privileges of the barons, church and freemen and, in particular, their right to

    petition for redress of grievance.A lot of water has flowed under WestminsterBridge since then and power structures have changed dramatically,but the basic

    concept is recognisable.

    One of historys most famously aggrieved groups were the American colonies,

    who resented their treatment at the hands of George III,fought a war to gain their

    independence and have been deeply suspicious of authority ever since. Hence

    the Bill of Rights,the first ten amendments to the United States constitution,added

    in 1791,guaranteeing the liberty of the individual. More specifically, the Bill of

    Rights enshrines the American respect for freedom of speech and forbids Congress

    from enacting any law that would place obstacles in the way of the citizens rightto petition for redress of grievance.

    So we can see that the right to lobby,as we would say today,is deeply entrenched

    in Anglo-Saxon culture.Indeed,many would argue that it is that right for ones voice

    to be heard that distinguishes democracies from totalitarian societies,a voice that

    can be heard every few years in elections but that,in the Anglo-Saxon tradition at

    least,requires channels for every-day use.

    C H A P T E R 1 : A N I N T R O D U C T I O N T O L O B B Y I N G

    4

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    14/79

    Where does the word lobbying come from?

    Prosaically, some say, from the word for a hall in a legislative building used formeetings between legislators and members of the public.Personally, I prefer to

    believe the more colourful American version,which has it deriving from the lobby

    of the Willard Inter-Continental Hotel, in downtown Washington DC, just two

    blocks from the White House.

    It was the bar at the Willard that was the favourite watering hole of Ulysses S.Grant,

    commander in chief of the Union forces in the American Civil War and then US

    President from 1869 to 1877. Grant, like many British politicians, was fond of

    drowning his sorrows in whisky and, the story goes, those who wanted his help

    when he was President quickly realised that the Willard was their best bet for anencounter. Hence they took to loitering in the hotel lobby to greet him as he

    entered.

    I think that sounds plausible.Every President since 1853 has slept or wined and

    dined there and it was where Martin Luther King wrote his I have a dreamspeech.

    If you visit the Willard today it still has an air of closeness to power and is often

    full of lobbyists and the lobbied.

    Lobbying in Washington

    Perhaps because Washington has always been a one-industry town, with most

    businesses based elsewhere,and partly because it is the most powerful capital

    in the world,it was there that professional lobbying grew into a sizeable business

    of its own in the last century.Today the Washington lobbying scene is the most

    developed in the world and some,though by no means all, of its characteristics

    have been or will be emulated elsewhere.

    One feature of Washington that sets it apart from London and Brussels is that the

    consultancy landscape is more fragmented. In Europe consultancies tend to be

    generalists,while in Washington consultancies tend to be more specialist, both

    by industry sector and tools deployed. In Europe consultancies may call

    themselves lobbyists or public affairs or government relations consultants, but

    whatever the name,they all do much the same thing.By contrast, in Washington

    there are some clear delineations by technique.

    So,for example,a public affairs consultancy will be one that has a strong reliance

    on media relations. A government relations firm will tend to focus on long-term

    political positioning. A lobbying company will traditionally be a firm of lawyers,

    whose key skills are drafting legislation (for a legislature where any Senator or

    Congressman can initiate legislation) and lobbying on Capitol Hill.

    C H A P T E R 1 : A N I N T R O D U C T I O N T O L O B B Y I N G

    5

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    15/79

    One striking feature of lobbying in the US is the effort put into seeking

    favourable media coverage.Here the single most important target,since the nations

    capital is pretty much a one-newspaper town,is the op-ed(opposite the editorialcomment) page of the Washington Post.With the single exception of the mid-

    market newspaper, USA Today (and the weekly news magazines, Time and

    Newsweek),no newspaper covers the country,though both theNew York Times

    and theLos Angeles Times are influential in the two key states of New York and

    California. Of the business press, the Wall Street Journal, with an American

    circulation of 1,800,000,is the most important.Beyond those titles,the lobbyists

    will target the home newspapers of every Senator and Congressman.

    Lobbying in Britain and Brussels

    The British lobbying industry and that of Brussels is a surprisingly recent

    phenomenon,dating back,for the most part,not much more than a quarter of a

    century.

    Today there are over 50 lobbying consultancies in Westminster (of whom half,

    including the largest, are grouped in the Association of Professional Political

    Consultants (APPC)).The generally acknowledged pioneer in Westminster was

    Commander Christopher Powell,whose consultancy flourished in the years afterthe Second World War.By most accounts he was a brilliant, if somewhat arrogant

    man,whose knowledge of how Parliament works was unrivalled.However,it was

    not until the 1970s and 1980s that lobbying consultancies grew to any size, with

    Ian Greer later to be famous and GJW (founded in 1980 and now part of BSMG)

    among the earliest.

    In Brussels a handful of enterprising Britons started the first consultancies around

    the same time.Today, it is said (but who could possibly have counted?),there are

    10,000 lobbyists in Brussels from around the globe. In addition, it is far more

    common today than even ten years ago to find major companies employing theirown in-house lobbyists or Directors of Public Affairs, as they are more likely to

    be known.

    C H A P T E R 1 : A N I N T R O D U C T I O N T O L O B B Y I N G

    6

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    16/79

    The cash-for-questions affair

    In Britain today many peoples perceptions of lobbying are based on what theyknow or think they know of the cash-for-questionsaffair.Whole books have been

    written on the subject,though even now some of the facts are still in dispute.

    The key points of the drama can be relatively briefly encapsulated.Ian Greer began

    his career as a lobbyist in 1970,setting up his own consultancy,Ian Greer Associates

    (IGA) in 1982.It became an extraordinary success, with an unrivalled client list

    of blue chip companies,but the seeds of its destruction were planted just three

    years after its foundation,when Ian Greer met the Egyptian-born owner of Harrods,

    Mohamed Al Fayed.

    Fayed was engaged in a bitter feud with Tiny Rowland,chief executive of Lonhro,

    the man he had beaten in the takeover battle for Harrods.Ian Greer was enlisted

    to help Fayed promote his side of the argument in the House of Commons and

    in turn sought the support of a number of Conservative backbenchers,including

    Tim Smith and Neil Hamilton.They agreed to help and Hamilton, in particular,

    was soon tabling Parliamentary questions designed to discredit Rowland.Despite

    that,events moved decisively against Fayed in April 1987,with the announcement

    of a Department of Trade and Industry (DTI) inquiry into his takeover of Harrods.

    A month later a General Election was called and Ian Greer solicited money

    (12,000) from Fayed,which he used to support the constituency campaigns of

    26 Conservative MPs. Margaret Thatcher won the election and Fayed resumed his

    Commons campaign,notably with the continuing support of Tim Smith and Neil

    Hamilton.By 1988,Fayed says,he was handing over money in cash to Hamilton

    (the cash-for-questions) and in September that year Hamilton and his wife,

    Christine, stayed at Fayeds Ritz Hotel in Paris at Fayeds expense.By now Smith

    was on a paid retainer from Fayed.

    In 1989 the Lonhro-owned Observernewspaper published findings by the DTI

    inquiry that Fayed had both dishonestly misrepresented his origins and wealth

    and given evidence to the inquiry which he knew to be false.

    A year later Ian Greer gave evidence to the Commons Select Committee on

    MembersInterests,admitting that he had made commission payments to MPs in

    return for business introductions. He spoke of three payments to the (now

    deceased, former) Conservative MP, Michael Grylls.

    C H A P T E R 1 : A N I N T R O D U C T I O N T O L O B B Y I N G

    7

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    17/79

    In 1992 IGA celebrated its tenth anniversary with a party at the National Portrait

    Gallery,attended by the then Prime Minister,John Major.Business was booming.

    The Conservatives were re-elected in that years election and Neil Hamilton becameCorporate Affairs Minister at the DTI.Fayed wrote to him congratulating him on

    his appointment,but,on the advice of his officials,Hamilton did not reply.Shortly

    afterwards the Home Office rejected Fayeds application for British citizenship.

    Fayed was furious,both about what he saw as his betrayal by Neil Hamilton and

    by the Governments rejection of his application for British citizenship. He

    approached the editor of the Guardian, Peter Preston, and so triggered the

    Guardian investigation that culminated in the downfall of Tim Smith, Neil

    Hamilton and Ian Greer.

    In October 1994 the Guardian published its story,with the headlines Tory MPs

    were paid to plant questions says Harrods chief and Mr Greer said to me you

    need to rent an MP like you rent a London taxi.Tim Smith immediately resigned

    as Minister for Northern Ireland,admitting that he had taken cash for questions

    from Fayed. A day later the Guardian published a copy of Neil Hamiltons 3,600

    bill for his stay at the Ritz.

    Rejecting the Guardian allegations that he had obtained money from Fayed to

    pay MPs to place Parliamentary questions, Ian Greer issued a writ.Within days

    Hamilton had resigned from the Government and the Prime Minister had

    announced the establishment of the Nolan Committee on Standards in Public Life.

    It was another two years before the libel case was about to start in the courts,

    but just days before that Ian Greer was told by his lawyers that the Guardian

    had evidence of six payments by him to Michael Grylls, not the three he had

    mentioned to a Commons committee in 1990.Though it was nothing to do with

    the central allegation, the lawyers advice was that to be shown to have misled

    the committee would be fatal in court.They advised him to drop the case and

    he accepted their advice.

    Released from the constraints of the case, the Guardian published furtherdamaging material. IGAs clients and staff deserted in droves. Just before the end

    of 1996 the company went into voluntary liquidation.

    To this day Neil Hamilton continues to assert his innocence and to dispute the

    finding of then Parliamentary Commissioner for Standards,Sir Gordon Downey,

    that there was compelling evidence that he had received cash payments from Fayed.

    The cash-for-questionsaffair put a harsh spotlight on the nascent lobbying industry

    in the UK and, in particular, on the issue of financial relationships between

    consultancies and MPs.Ian Greer was an enterprising pioneer in the industry,who

    made mistakes and paid a heavy price.

    C H A P T E R 1 : A N I N T R O D U C T I O N T O L O B B Y I N G

    8

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    18/79

    The Association of Professional Political Consultants

    The affair forced the industry to confront issues that it had previously avoidedand to take action to safeguard its own future.The most visible effect was the

    creation of a self-regulatory body, the Association of Professional Political

    Consultants (APPC), in 1994 by five of the largest lobbying consultancies.The

    Association,whose membership had grown by 2001 to 25 companies,has a code

    of conduct, which bans any financial relationship with politicians; it also

    publishes a twice-yearly register of consultancy clients.

    The Drapergate affair

    The Association faced its first real test in the summer of 1998,when the Observercarried out an investigative sting, with journalists posing as representatives of a

    US energy company,seeking influence.It accused three consultancies (two of them

    Association members) of unethical behaviour.This Drapergate affair was less

    serious than cash-for-questions, in the sense that this time there were no

    allegations of inappropriate financial links,but rather of inappropriate bragging

    about the closeness of links with politicians and what could therefore be achieved.

    Derek Draper,a former aide to Peter Mandelson,who had boasted that there were

    only 17 people who counted in the Government and he had access to all of them,

    immediately resigned from his position.The Prime Minister asked Sir Robin Butler,the Cabinet Secretary, to draw up rules for government dealings with lobbyists

    and the Association met to decide what, if anything, to do about its member

    consultancies. It was not an easy meeting and a wide variety of opinions were

    expressed. In the end, however, the decision was to set up an inquiry to be

    conducted by a former head of the Home Civil Service,Lord Armstrong of Ilminster,

    and a leading barrister, Nicholas Purnell QC.

    In their report to the Association two weekslater,the two said that:There is nothing

    intrinsically improper about the role of political consultants.On the contrary,they

    have a valuable role to perform in assisting their clients to make proposals andcases to the agencies of government in the most effective way.However,they added

    that it was critically important that political consultants should conduct

    themselves so as not to impair the integrity of their clients and the integrity of

    government and those in government positions with whom they have dealings.

    They therefore went on to make a number of recommendations, subsequently

    endorsed by the APPC, all designed to create a culture of compliance with the

    APPC rules within member consultancies.

    C H A P T E R 1 : A N I N T R O D U C T I O N T O L O B B Y I N G

    9

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    19/79

    Taken together,cash-for-questionsand Drapergatehad a profound effect on the

    UK lobbying industry.Though most in the industry would certainly assert that

    the alleged improper behaviour was untypical,the two crises forced the industryto acknowledge that it would have to behave with complete propriety and be

    seen to do so,if it were to survive and prosper.Partly as a result,many would claim

    that lobbying in the UK today has one of the best ethical track records of any in

    the world.Indeed,the secret of success is in how to be both ethical and effective.

    The next chapter considers what makes a good lobbyist.

    C H A P T E R 1 : A N I N T R O D U C T I O N T O L O B B Y I N G

    10

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    20/792chapter

    How to lobby

    T H E R U L E S O F L O B B Y I N G

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    21/79

    Chapter 2:

    How to lobby

    Some may feel that Chapter 1 was a chapter on how not to lobby and since this

    is essentially a practical guide,this chapter is designed to redress the balance by

    providing some basic advice on how to lobby well that is to say both ethically

    and effectively.

    The rules of lobbying

    Lobbying is an art form, rather than a science,so there is inevitably an element

    of judgement in what follows and,of course, the precise nature of activity will

    vary,depending on the issue and the political forum where the lobbying is taking

    place. Nevertheless, there are some simple rules that apply universally. So here

    are some of them:

    Research the facts

    The best lobbying is always based on accurate, up-to-date information and on a

    well-argued case,founded on credible evidence,and delivered to the right audiences

    in the right tone of voice at the right time.The research needs to cover not only

    the case to be made,but also the facts about the decision-makers and the influences

    on them. To which politician or political institution should the grievance be

    addressed? Who has the power to put things right? What consideration have they

    given the issue to date? Try to anticipate the arguments that your opponents will

    make and deal with them at the outset.Although impatient clients sometimes find

    this information-gathering stage of the lobbying process frustrating, it is essential

    to maximise the chances of success.

    Agree on the objective

    This may sound like a statement of the obvious,but it is a step surprisingly often

    omitted,with inevitably bad results down the track.Effective lobbying depends

    on the message being simple,consistent and realistic. So all the options need to

    be considered right at the beginning of the process.Of course, tactics may have

    to change in the light of events, but the strategy should be set at the outset. In

    lobbying,as in other areas,unity is strength and opponents will be quick to seize

    on its absence and seek to divide and rule.

    C H A P T E R 2 : H O W T O L O B B Y

    12

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    22/79

    Put the case in writing

    Although a lobbying campaign will almost always involve face-to-face meetings,

    there is no chance of success unless politicians and officials can review the case

    in writing. It needs to be expressed with clarity,avoiding jargon,and, in the case

    of politicians, with brevity (ideally, not more than one side of A4). Officials, by

    contrast,will need technical detail to help them to consider the exact nature of

    possible solutions to a problem.Get one individual to write your submission (by

    all means following a round table discussion); that maximises the chances of

    achieving clarity.

    Identify allies

    Some campaigns may succeed through the sheer weight of the argument,but the

    reality of life is that decision-makers will usually also weigh the balance of forces

    aligned on different sides of an argument. So you are more likely to succeed if

    you can work in partnership with others, who share similar goals. If you can

    persuade an important think tank to advance your argument and to air it in the

    media, you will have made a significant advance.

    Adopt an appropriate tone of voice

    This means avoiding the twin extremes of bullying and Uriah Heep-styledeference.Be respectful and courteous,but also straightforward and clear.You need

    to remember that, while you have the right to make your case, politicians and

    officials have a duty to decide in the public interest.Equally,they need to remember

    that they are the servants of the public,not the masters,and that they have a duty

    to consider carefully representations from those affected by their decisions.

    Make your friends before you need them

    It is human nature that we are more responsive to requests for help from people

    that we already know and politicians and officials are only human.So try to getto know individuals whom you judge may be in crucial positions before they get

    there. One of the most valuable functions that a consultancy can perform is to

    advise you on just who these rising stars are.

    C H A P T E R 2 : H O W T O L O B B Y

    13

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    23/79

    Choose your moment

    (There is a tide in the affairs of men,which,taken at the flood,leads on to fortune.)

    Sometimes this is impossible because action is forced upon you by the politicians.

    In most cases, however, the timing of your lobbying will, to some extent, be in

    your hands.Again, it is a question of avoiding extremes. On the one hand, as a

    general rule of thumb,the earlier that you seek to intervene in a process,the more

    likely your efforts are to be crowned with success.On the other hand,politicians

    are busy people with notoriously short attention spans (a week is a long time

    in politics); they are unlikely to pay much attention unless the issue, or

    something related to it, is on their current agenda. In any event, your lobbying

    needs to be in time to influence events; there is no point in taking action when

    the die is already cast.

    Remember what motivates politicians

    (Often) idealism,(usually) ambition to achieve Ministerial status and (invariably)

    a desire to hold their seats.Remember too that lobbying is a deal, not,generally,

    cash-for-questions,but information for access.The politician will normally agree

    to meet because he anticipates that you will provide him with information that

    will enable him to do his job better and perhaps to shine as a result.

    Find a peg

    On occasion your issue will be right at the top of the political agenda and you

    will have no trouble commanding attention,but much more frequently you will

    need to think carefully about how best to link your concerns with a political debate

    that is already taking place.

    Tell the truth

    As Shakespeare put it inHamlet,This above all:to thine own self be true,And it

    must follow,as the night the day,Thou canst not then be false to any man.Whenthe outcome of a political decision is of crucial importance to you, it may be

    tempting to bend the truth at the edges to avoid uncomfortable facts and to put

    the best gloss on the weaker elements of your case. Dont. Dont because you

    shouldnt and dont because,more often than not,your uncomfortable relationship

    with the truth will be exposed and you will thereafter lose all credibility.

    C H A P T E R 2 : H O W T O L O B B Y

    14

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    24/79

    Ask for help

    Another statement of the obvious,surprisingly often ignored.If a politician or an

    official has agreed to meet you, it will be because they believe you have a case

    to make.They will listen to your exposition of the facts,but,given the nature of

    their jobs,their primary interest will be in what you would like them to do about

    it. So dont be shy:tell them.

    Listen carefully

    You can tell a great deal about how your case is being received by the comments

    that your interlocutors make and the questions that they ask.This will help you

    to conclude where your points are hitting home and where your case is perceived

    to be weak.

    Watch carefully

    Some politicians and officials are practised poker players and it is not easy to tell

    from meeting them what they think. A larger number are routinely polite and

    will express an interest in your case that will convey sympathy,but again conveys

    nothing of their opinion.So watch their body language for clues.Surprisingly often,

    you will find that a raised eyebrow or a tiny physical distancing from you betrays

    what they really think.

    Respond promptly to requests for more information

    Naturally, you should try to anticipate exactly what the person you are meeting

    will need to know,but,however efficient you are and however good your research,

    there will frequently be times when you will be asked to forward further

    particulars. Do so speedily and your reputation will be enhanced.Fail to do so

    and you will certainly lose significant ground.

    Be selective

    You will need to identify those who have a reason to be interested in your case

    and focus your efforts on them.This is much more likely to mean 50 individuals,

    than 500.You need to identify the officials who have responsibility for your issue

    and, in a Westminster context, you will focus on members of relevant Select

    Committees,party committees and all-party groups.

    C H A P T E R 2 : H O W T O L O B B Y

    15

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    25/79

    But not too selective

    A very common mistake is to assume that your problem can be solved by one

    MP, one Government department, one political party, one part of the European

    Commission,one committee of the European Parliament and so on.However,this

    will very rarely be the case. Most issues are inter-departmental;most decisions

    are collegiate and your lobbying needs to reflect this.Remember, in particular,

    that the Treasury and Finance Ministries everywhere have an interest in most issues.

    Be persistent

    Politicians the world over will often tell supplicants that their case would best be

    served by not rocking the boat, for example,because of the upcoming election;

    there is always an election upcoming somewhere. Ignore them.They are trying

    to arrange the world for their convenience,but you have a right to be heard.Equally,

    you should not embark on a campaign that you dont intend to follow through to

    the end.Once you have put an issue on to the agenda,officials will certainly follow

    through and if you fail to do so as well, the results could be disastrous.

    Civil servants rule, OK?

    A sensitive area this,but never under-estimate the importance of officials,as opposed

    to politicians.The most valuable education tool that I know is the television comedyseries,Yes Minister, with its basic theme that it is officials who really run the

    country. Of course, determined politicians (a relatively small group) can change

    the world,but on many issues where lobbying takes place, the real power rests

    with officials.They draft the reports.They make the recommendations.They set

    the agenda. Get them on your side and you will usually be home and dry.Fail to

    convince them and you are very unlikely to succeed.

    The devil is in the detail

    Infrequently,you will be lobbying on a big picture point,where the decision willbe black or white,success or failure.Far more often,you will be looking at shades

    of grey and then attention to detail will be vital. It may all turn on whether the

    clause says andor or. So pay attention.

    Be discreet in victory

    The important thing is to win,not to be seen to have won.If the system takes what

    you consider to be the right decision, let it take the credit. It is rarely possible,

    anyway, to measure how much your efforts, as opposed to other factors,

    contributed to success.

    C H A P T E R 2 : H O W T O L O B B Y

    16

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    26/79

    Consider a media strategy

    Often,particularly where the lobbying is on an obscure point of detail vital to

    you,but of no interest to Aunt Agatha nothing will be gained by seeking to expose

    your case in the media.However, there will be occasions when this can be very

    helpful.Here we come to a central theme of this Report.When and how should

    you involve the media in a lobbying campaign? The next chapter considers the

    case for and the case against talking to journalists.

    C H A P T E R 2 : H O W T O L O B B Y

    17

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    27/793chapter

    Involving the media the case for

    and the case against

    M E D I A E X P O S U R E

    C I R C U M S T A N C E S T O C O N S I D E R B E F O R E

    P R O M O T I N G M E D I A I N T E R E S T

    C I R C U M S T A N C E S W H E R E Y O U W O U L D B E W E L L

    A D V I S E D T O P R O M O T E M E D I A I N T E R E S T

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    28/79

    Chapter 3:

    Involving the media the case forand the case against

    Media exposure

    There used to be,perhaps still are in some quarters, two extreme points of view

    on this issue.One held that lobbying was just public relations, with a particular

    target audience,and so it was obvious that media relations would be at the centre

    of what lobbyists did.The other was that lobbying was an elevated profession, far

    removed from the gutter world of journalists, and that a lobbyist would no more

    dream of seeking exposure for a clients case in the media than would a lawyer.

    Today, I would argue, there is a broad consensus that the answer lies between

    these two extremes and that it is a case of horses for courses, of making

    judgements about when media exposure is likely to be helpful and when

    unhelpful.

    Few would dispute that in Britain politicians are acutely sensitive to how the media

    report their activities.This can affect both policies and personalities.To give just

    a couple of obvious examples: It is certainly the case that Tony Blairs pro-European

    instincts have been tempered by concerns over the stance taken by the Euro-

    sceptic media and in particular the newspapers owned by Rupert Murdoch and

    Conrad Black.Equally,his Governments emphasis on crime is certainly influenced

    by theDaily Mails agenda and that newspapers belief that it has an instinctive

    appreciation of the worries of crucial swing voters in Middle England.

    Similarly,at a time when the size of Labours majority in the House of Commonsmade effective opposition there almost impossible,many newspapers seemed to

    take the view that it was part of their job to hold the Government to account.

    At its most extreme this has certainly included creating an environment in which

    Ministers have been forced to resign.This,of course, was a feature of the Major

    years, but it has continued more recently, most notably with first the Guardian

    and then the Observer twice forcing the resignation of Peter Mandelson from the

    Cabinet.

    C H A P T E R 3 : I N V O L V I N G T H E M E D I A T H E C A S E F O R A N D T H E C A S E A G A I N S T

    19

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    29/79

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    30/79

    Where you would be alerting well-organised opponents

    It is important always to remember that you cannot control how the media will

    report on the subject that interests you. Even if initial coverage is favourable, it

    may be that the principal effect will be to alert those who take a different point

    of view to the fact of your lobbying.They may then themselves both lobby directly

    and seek media coverage for counter-arguments.

    Where you would be alerting other stakeholders

    Media coverage of your issue may stimulate the involvement of others with an

    interest.They may not necessarily be hostile, but their lobbying will force the

    decision-makers to reconsider the issues. At best this may lead to delay,but it could

    result in the decision moving against you.

    Where you would alienate key supporters

    This can be in two different senses. Firstly, you may have key supporters in

    government who,in their eyes,are taking risks to help your case;faced with media

    exposure of the issue, they may become more cautious.Secondly, there can be

    occasions on sensitive issues where you are able to secure discreet behind-the-

    scenes third party support for your point of view, which can be very helpful.

    Sometimes, such help may evaporate in the wake of media discussion, as lessempathetic elements among these supporters force their colleagues to abandon

    their supportive stance.

    Where you risk generating adverse editorial comment

    Even if the factual reporting of your case is accurate, you may do more harm than

    good if it is accompanied by comment pieces that cast doubt on the validity of

    your case.Officials and politicians are sensitive to editorial comment and if you

    are not confident that it will be favourable,it may make sense not to expose the

    issue to the media in the first place.

    Where you are ill-prepared to handle media inquiries

    Journalists are inquisitive, curious people; that, after all, is their job. So it is very

    unlikely that what you say will simply be reported verbatim and far more likely

    that you will be on the receiving end of some probing questions that seek to

    expose the weaknesses in your arguments. If you are not confident of handling

    such questions, it might be better to avoid the media altogether.

    C H A P T E R 3 : I N V O L V I N G T H E M E D I A T H E C A S E F O R A N D T H E C A S E A G A I N S T

    21

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    31/79

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    32/79

    Where you need to demonstrate that you are campaigning

    It is both a strength and weakness of lobbying that it is generally conducted behind

    closed doors.This invisibility can be a great disadvantage if supporters conclude

    that nothing is being done.If,to secure their continuing support,you need to prove

    that this is not the case, a media campaign can be an effective tool.

    Where your lobbying appears to be getting nowhere

    There can be any number of reasons for this.It may be simply that you have got

    a lousy case that doesnt deserve to succeed.Or it may be that you are lobbying

    the wrong targets in which case you need to broaden the net.But if neither of

    these appear to apply then it is likely that you will have nothing to lose by seeking

    to secure a fresh look at your arguments via a media campaign.

    Where you have or can win considerable public support

    There will be times when Governmental inertia can be disturbed with the help

    of the media.The volume of media coverage and support for a campaign will often

    affect what a government decides to do.Again,the fuel protests in 2000 provide

    a vivid illustration; for as long as the tabloids supported the protesters, the

    Government was under severe pressure; the moment media opinion began to

    swing against the protesters,the pressure eased.

    In the specific case of mergers and acquisitions

    When billions of pounds are at stake and when the outcome may be decided either

    by shareholders or by the competition authorities, financial public relations and

    lobbying go hand-in-hand and it would be a foolish investment bank that failed

    to recognise the importance of both.This will be considered in more detail in a

    later chapter.

    So,let us assume that,willingly or unwillingly,you have resolved to include a media

    element in your lobbying campaign, how best should you set about that? There

    are certainly some general lessons that apply and these are considered in a later

    chapter. However, you also need to be aware of how the political and media

    landscapes in a particular location will influence your approach.

    The next chapter looks at Westminster,Whitehall and the national UK media,while

    subsequent chapters examine Scotland,Wales,Northern Ireland and Brussels.

    C H A P T E R 3 : I N V O L V I N G T H E M E D I A T H E C A S E F O R A N D T H E C A S E A G A I N S T

    23

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    33/794chapter

    Whitehall and Westminster

    T H E S E N I O R C I V I L S E R V I C E

    T H E P O W E R O F T H E P R I M E M I N I S T E R A N D C A B I N E T M I N I S T E R S

    W H E R E D O E S P O W E R L I E W I T H I N T H E E X E C U T I V E ?

    P A R L I A M E N T

    T H E I N I T I A T I O N A N D F O R M U L A T I O N O F P U B L I C P O L I C Y I N B R I T A I N

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    34/79

    Chapter 4:

    Whitehall and Westminster

    How you lobby and how you may campaign in the media will depend crucially

    on who has the power to help or to hinder your case.

    So the theme of this chapter is where power lies in Whitehall and Westminster.

    Obviously,this will vary from issue to issue and also over time,but there are some

    general observations that can usefully be made.

    There are any number of admirable,if lengthy,academic texts on this subject.Whatthis chapter seeks to focus on are those aspects of the unwritten British

    constitution that are most likely to be of interest to the lobbyist.

    The senior civil service

    Perhaps the single most important is that, as Philip Norton, professor of

    government at the University of Hull,has put it:the senior civil service remains

    at the heart of British government.Hence the unusual order of the chapter title,designed to focus attention on this particular point.

    For the lobbyist,it is these people some 3,000 of them out of a total of around

    500,000 who often hold the key to the resolution of a problem, for it is they

    who both provide Ministers with advice on policy and then supervise its

    implementation.Because the media focus is on politicians and because officials

    shun the limelight, it is all too easy to underestimate the importance of senior

    officials but the lobbyist does so at his peril.

    Of course on the really big issues of the day it will generally be the Prime Minister

    or the Chancellor of the Exchequer whose views are decisive, but the greatmajority of day-to-day issues with which lobbyists are generally concerned are

    not like that.Political support may be vital,but if officials are not persuaded that

    a particular approach is practical, affordable and in their departments interests,

    it is unlikely to be adopted.

    Some of those who need to lobby mistakenly assume that because officials are

    generally discreet, they are unapproachable. It isnt so. The overwhelming

    majority of senior officials take the view that it is part of their job to listen to those

    who may be affected by government action.They have no duty to agree,but they

    do generally feel a duty to consult.

    C H A P T E R 4 : W H I T E H A L L A N D W E S T M I N S T E R

    25

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    35/79

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    36/79

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    37/79

    Where does power lie within the executive?

    The question of where,within the executive,power lies defies easy generalisation.To my mind one of the most persuasive attempts has been Nortons.He argues

    (with a few caveats) that:High policy (such as economic policy) is usually made

    at the level of prime minister and cabinet;medium-level policy (a new initiative

    on transport safety or school examinations, for example) at the ministerial level

    within departments; and low-level,or day-to-day incremental, policy at the civil

    service level, often in consultation with those representatives of outside groups

    who,together,form policy communities.This last category probably accounts for

    the bulk of public policy or,perhaps more accurately, policy adjustments.

    Norton argues that this increasing involvement of outside groups, sometimesassisted by professional lobbyists,is leading,to some degree,to a dispersal of power.

    He says that:By Capitol Hill standards,the development of lobbying is an extremely

    modest one,but it is growing and likely to continue to do so.It offers the prospect

    of a more,rather than a less,pluralistic system of policy making.

    Parliament

    So much for the executive.What of Parliament, often thought to be the focus oflobbying? Again,Norton gets it right in my view,when he says that:Lobbying of

    MPs is an admission that attempts to influence ministers and their officials have

    failed. It is often an unprofitable exercise: Failure to influence ministers will

    frequently be replicated in a house dominated by those same ministers.

    Of course we can find exceptions to this argument.Two of the most well-known

    would be the defeat of the Shops Bill and the thwarting of Government plans for

    Post Office privatisation.In the first case,a coalition of outside interests persuaded

    72 Conservative MPs to vote with Labour to defeat the Bill. In the second,as we

    noted earlier, the threat of 15 Conservative MPs to rebel (at a time when theGovernment had only a small Commons majority) was enough to persuade the

    Government to think again.

    But these are rare exceptions to the rule that Parliament will rarely be decisive,

    though it certainly has influence on the executive, where the decision-making

    power generally lies.It is because of this influence, increasingly exercised through

    Select Committees or party committees, rather than on the floor of the House

    of Commons,that lobbyists pay attention to it.In some ways Parliament thus plays

    a similar role to that of the media: both have considerable influence on

    government and both are worth paying attention to for that reason.

    C H A P T E R 4 : W H I T E H A L L A N D W E S T M I N S T E R

    28

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    38/79

    In the overwhelming majority of cases a government with an overall majority in

    the Commons will succeed in imposing its will through party discipline.So the

    Commons will only generally be important as a place to change things when thegovernment of the day lacks such a majority. However, it retains an importance

    as a forum for debate,where issues can be raised and drawn to the attention of

    government.

    Select Committees

    Particularly important in this respect are the departmental Select Committees

    established in 1979.They have,to a modest degree,developed a reputation for both

    innovative thinking and a preference for proceeding by consensus.Their inquiries

    are based on the taking of written and oral evidence from Ministers and outside

    interests. For the lobbyist therefore they can represent both an opportunity and

    a threat.Certainly any witness called to give evidence would do well to prepare

    in much the same way as he would for an interview with a sceptical journalist.

    The House of Lords

    The House of Lords has been and remains a curious place,but not without interest

    for the lobbyist. Originally dominated by hereditary peers, who owed their

    membership of it to the accident of birth, since 1999 it has been dominated by

    appointed life peers,though 92 hereditary peers have retained their membership

    (out of a current total of just over 700). Although it has less power than the

    Commons, it is also a chamber where party discipline is weaker and where the

    life experience of many (predominantly middle-aged or elderly) members can lead

    to debates which are more informed and less dogmatic than is usual in the

    Commons. So if your objective is to influence the detail of a bill, where the

    Government is either hostile or uninterested, it may be a more fruitful forum than

    the Commons.

    By the time a piece of legislation reaches the House of Lords,the process of public

    policy formation and development is well on the road to completion.Yet it is, of

    course,a truism of good lobbying that the ideal point to seek to intervene in this

    process is not at the end, but at the beginning. So it may be useful to conclude

    this chapter with a brief consideration of how public policy is initiated and

    formulated in Britain.

    C H A P T E R 4 : W H I T E H A L L A N D W E S T M I N S T E R

    29

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    39/79

    The initiation and formulation of public policy in Britain

    It has to be said that there is little academic consensus on this subject and thatthere is a gulf between much of the theory and what appears to be the reality. In

    addition,the reality seems to change considerably from government to government.

    The senior civil service

    One area where there is little agreement is the role of the senior civil service.

    Some,usually committed party politicians,argue with passion that the civil service

    has never had an original idea in its life.Others respond that this shows how clever

    the mandarins are and that it is rather the case that they have simply been careful

    never to leave their fingerprints my own instincts incline to this latter view.Wherethere is agreement is that the closer that you get to policy detail, the more

    important Whitehall becomes.

    International experience

    As the world becomes a smaller place,abroad is often the source of new policy

    ideas and initiatives.Labour and Conservatives alike frequently turn to the United

    States for fresh ideas.Less frequently,they and others look to the old Commonwealth

    or to other countries in the European Union Australia,New Zealand,Sweden and

    the Netherlands are particular favourites.

    Political parties

    Political parties would have you believe that they are the main source of ideas:

    they think up the ideas,they are adopted as party policy,they feature in the election

    manifesto and after polling day they are implemented.This has the attraction of

    simplicity, but can,at best,be only part of the truth.

    Think tanksTake privatisation,for example.It hardly figured in the Conservative party manifesto

    of 1979 or in public debate.The civil service was initially extremely sceptical.

    Rather the driving force was a combination of a vigorous think tank the Adam

    Smith Institute and the enthusiasm of a determined Prime Minister,Mrs Thatcher,

    and (at the time) key Ministerial lieutenants,notably Nigel Lawson and Geoffrey

    Howe.The results were dramatic:by the end of the 1980s they had sold into private

    hands 40% of what had been publicly owned a decade earlier.Think tanks remain

    a good place to launch a new idea, though their influence waxes and wanes. In

    2001 the Institute for Public Policy Research would reasonably claim to be the

    most influential, though others (Demos and the Social Market Foundation, for

    C H A P T E R 4 : W H I T E H A L L A N D W E S T M I N S T E R

    30

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    40/79

    example) certainly compete for attention.Ask where think tanks themselves get

    their best ideas from and often the answer is from abroad,which usually means

    the United States.

    Interest and pressure groups

    Much public policy starts life as the brainchild of an interest group or pressure

    group.Some of these groups (the campaign for lead-free petrol,for example) are

    successful single issue groups;others (for example,Keep Sunday Special and the

    Countryside Alliance) are more responses to unwelcome Government initiatives.

    Many interest groups have a quasi-institutionalised consultative role vis a vis

    particular Government departments.

    The centre of Government

    More than was the case in the past,policy is being initiated and developed at the

    centre in the No 10 policy unit, but also in the Cabinet Office: notably in the

    performance and innovation unit,headed in 2001 by Geoff Mulgan (formerly at

    Demos) and in divisions like the social exclusion unit and the office of the e-envoy.

    The pressure from No 10 and 70 Whitehall for policy innovation may be relentless,

    but turning big ideas into concrete policy normally requires input from Ministers,

    special advisers and senior officials in the key departments:the Treasury,of course,but also the Department for Education and Employment,the Department of Health,

    the Department for the Environment,Transport and the Regions and the Home

    Office.

    The only safe advice for the lobbyist about policy formation and development is

    to treat each case as different and to research the corridors of power carefully

    before deciding where to focus the lobbying effort.

    C H A P T E R 4 : W H I T E H A L L A N D W E S T M I N S T E R

    31

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    41/795chapter

    The Downing Street Press Office, the lobby

    and the national media

    T H E D O W N I N G S T R E E T P R E S S O F F I C E

    T H E L O B B Y

    T H E N A T I O N A L M E D I A

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    42/79

    Chapter 5:

    The Downing Street Press Office, the lobbyand the national media

    At the heart of British media coverage of politics is the lobby and their principal

    source of information,the press office at 10 Downing Street.So it is worth looking

    at these two institutions,before considering which of the national media are of

    particular importance to the lobbyist.

    That requires a declaration of interest.For while I am now a lobbyist,I was a lobbycorrespondent. Hopefully that means that I know what I am talking about, but

    it almost certainly also means that my perceptions are influenced by my own

    experiences.You have been warned.

    The Downing Street Press Office

    If we start by considering the press operation at Downing Street, it is a truism

    that most occupants of 10 Downing Street have been fascinated by/obsessed withmedia coverage.Ramsay MacDonald created the job of Press Secretary to the Prime

    Minister in 1931.

    Over the years the quality of Downing Street press spokesman has varied greatly.

    One of the most well-known, because so close to his Prime Minister, Margaret

    Thatcher, was Bernard Ingham, who, like his boss, on occasion treated Cabinet

    Ministers as if they were enemies, rather than allies.Bernard was famously well-

    liked by the lobby, in spite of his fierce temper,because he could be relied on to

    know what the Prime Minister was thinking,even when he hadnt spoken to her.

    He also used the weekly meeting of information officers to control and co-ordinateall the news flowing from the government to the media.

    Equally short-tempered and close to the Prime Minister is Tony Blairs official

    spokesman,formerDaily Mirrorjournalist,Alastair Campbell,a brilliant tabloid

    phrase-maker who, on the night of Princess Dianas death, supplied his master

    with the memorable words,the Peoples Princess. His office is the setting for

    the daily 9am news planning meeting,which endeavours to set the political news

    agenda for the day and,in particular,decides on lines to be taken at the daily lobby

    briefing, two hours later.

    C H A P T E R 5 : T H E D O W N I N G S T R E E T P R E S S O F F I C E , T H E L O B B Y A N D T H E N A T I O N A L M E D I A

    33

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    43/79

    While Tony Blair himself claims to spend little time reading newspapers (he once

    told an interviewer:I cant think I spend more than five minutes a day reading

    it I read theFinancial Times and I flick through the rest),Campbells mediamonitoring operation is impressively thorough and encompasses columnists,as

    well as lobby correspondents.A leaked autumn 2000 document from the media

    monitoring unit provided the Government with a journalist-by-journalist rundown

    some examples were: Andrew Grice (Independent) One of Westminsters most

    influential political reporters,Peter Riddell (Times) Is widely read in Whitehall,

    Hugo Young (Guardian) Considered very influential among Labour-voting

    chattering classesand Polly Toynbee (Guardian) Very well respected writer on

    the centre left.

    Alastair Campbells media operation builds on Labours media relations machine,developed in opposition when Peter Mandelson was director of communications

    (1985-1990) and, in my judgement, shares that machines strengths and

    weaknesses.

    On the plus side,where Labours media operation had been famously shambolic,

    the new approach was based on the virtues of a proactive,structured approach

    to delivering the partys key messages.This was visibly successful in the 1997

    General Election when, for the first time ever, a majority of the national dailies

    supported Labour,with only theDaily Telegraph,theDaily Mailand theExpress

    unequivocal in their support for the Conservatives.

    On the negative side,Labour has often found it hard to disguise its contempt for

    journalists a serious mistake,since the most effective media relations are built

    on a foundation of mutual trust and respect.Those providing stories and those

    writing them know that their jobs are different, but that each has much to gain

    from the professionalism of the other.

    Ian Hargreaves, Financial Times columnist and director of the Centre for

    Journalism Studies at Cardiff University, has been assiduous in collecting the

    quotations that display that contempt.Labour pollster,Philip Gould,for example,

    has talked about:Taking power away from the media and grabbing back control

    of the agenda it is basically about outwitting them and setting out our stall on

    our terms. As Hargreaves has put it,Journalists are viewed as an enemy force

    standing between New Labour and the electorate.He quotes an associate of Philip

    Gould explaining the essence of running a government media relations operation

    as forcing journalists to eat their greens.As Hargreaves concludes,If you think

    journalists are fools and treat them that way, it will not be easy to build trust.

    Campbell and the lobby have a love-hate relationship.There is certainly an element

    of mutual mistrust and contempt but,at bottom,each knows that they could not

    do their job without the other.

    C H A P T E R 5 : T H E D O W N I N G S T R E E T P R E S S O F F I C E , T H E L O B B Y A N D T H E N A T I O N A L M E D I A

    34

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    44/79

    The lobby

    The lobby is the collective name for journalists based at the Palace of Westminster,whose day-to-day job is to report the ebb and f low of British politics. Founded

    in 1884,when a single gentlemanof the press was given official permission to

    stand in the MPslobby of the House of Commons,there are today some 250 lobby

    correspondents.They include 90 working for television and radio,36 (so more

    than one in ten of the lobby) working for the BBC alone. On the print side, the

    most well resourced are the Press Association (20), most of whom are gallery

    reporters,theDaily Telegraph and the Times (eight each) and the Guardian and

    theIndependent(six each).

    The lobby is a comfortable, if competitive, club and many of its members havespent most of their working life there.Most of them share certain characteristics:

    an abiding interest in politics, a competitive desire to come up with exclusive

    stories,a certain cynicism about the motives of politicians,a preference for stories

    that feature conflict, a relative lack of interest in or understanding of the civil

    service,a focus that is more often on 10 Downing Street than other Government

    departments and more on personalities than on issues and a short attention span.

    The central event of the day for the lobby is the 11am briefing by the Prime

    Ministers official spokesman,normally held in the basement of 10 Downing Street.

    This time-honoured ritual begins with the spokesman reading out a list of the PrimeMinisters engagements for the day, but at its heart is the exchange of questions

    and answers sometimes good-humoured,sometimes acerbic that follows.On

    Fridays,there will generally also be a separate briefing for the Sunday newspapers.

    Most lobby correspondents love their job and are very good at it.They are at the

    heart of the British political machine and have privileged access to it,both in terms

    of Downing Street and other briefings and their right to loiter with MPs in the

    members lobby, immediately outside the chamber of the House of Commons.

    They will often be the first to know of a shift in Government policy and they will

    certainly have usually well-informed views on which politicians stock is risingand which is falling. Hence they are a good source of information for lobbyists

    and, after all, information is the basis of all good lobbying.

    But there is a world of difference between monitoring carefully what the lobby

    is writing,which is essential,and seeking to interest them in a clients case,which

    is a high-risk strategy that may,on occasion,be either sensible or unavoidable.If

    you find yourself seeking to make a case to members of the lobby then you need

    to bear a number of caveats in mind, most of them relating to the characteristics

    of the lobby outlined above.

    C H A P T E R 5 : T H E D O W N I N G S T R E E T P R E S S O F F I C E , T H E L O B B Y A N D T H E N A T I O N A L M E D I A

    35

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    45/79

    Firstly, it may be difficult to secure their attention at all,since their job is to focus

    on the hot issues of the day.Then you need to recall that it will be second nature

    to most lobby correspondents to express the story in terms of conflict,so it willbe their natural instinct to balance your comments with an alternative viewpoint.

    Thirdly, if your story has economic or financial implications, these are unlikely

    to be given as much prominence as the political implications.Finally,even if you

    secure one-off interest, this is quite unlikely to be sustained, since the

    correspondents have a natural desire to move quickly on to the next story.

    The national media

    For all of these reasons,it may make more sense to pitch your story to the army

    of specialist correspondents that newspapers and broadcast media employ:

    journalists whose remit is to cover business,health,education, the environment,

    transport and so on.They are more likely to have an in-depth understanding of

    your issue and more likely to have a continuing interest.

    As your objective is to influence Government,you need to bear in mind that some

    journalists are more important than others and,since resources are always limited,

    it makes sense to focus on your effort on those media most likely to have the

    greatest impact.

    Early in the day, the two to remember are the Today programme on BBC Radio 4

    and Londons evening newspaper,theEvening Standard(easily Britains top-selling

    evening newspaper, with a circulation of well over 400,000). The Today

    programme, in particular sets the political agenda for the day and if you have the

    opportunity to make your case on it, you will be heard by many of the opinion

    formers and decision makers that you will want to reach.Similarly,most journalists

    working for the broadcast media or national morning newspapers will generally

    at least glance at theEvening Standardbefore filing their stories.

    The main evening television news bulletins have very large audiences and are

    important in that sense, but because of the peculiar hours of the House of

    Commons are actually not much watched by politicians.In the late evening BBC

    2sNewsnight has more of a political audience and the time to examine issues

    in more depth than many other television programmes.Remember,however,that

    the interviewing style,as with the Today programme,will tend to the assertively

    sceptical. Famously, politicians tend to think of television and radio more as

    something that they appear on than as something that they watch or listen to.

    Apart from the Today programme andNewsnight, their favourite programmes

    on which to appear are Breakfast with Frost(Sunday, BBC1), theJonathanDimbleby Programme (Sunday,London Weekend Television) and Question Time

    (Thursday, BBC1).

    C H A P T E R 5 : T H E D O W N I N G S T R E E T P R E S S O F F I C E , T H E L O B B Y A N D T H E N A T I O N A L M E D I A

    36

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    46/79

    In terms of national newspapers,Britain has a remarkably wide variety,including

    ten national dailies, of which five are quality broadsheets, all of which can be

    important means of exposing decision-makers to your point of view.Of the five,arguably the two most important are theFinancial Times and the Guardian,for

    different reasons.

    The Financial Times (circulation 450,000) has an enviable reputation for

    reporting the facts straight and for appreciating the economic context within which

    politicians operate. It reaches a wide and relevant international audience,

    particularly in Brussels, as well as being required reading in the Treasury.Of the

    FTs total circulation, substantially less than half is in the UK, with Continental

    Europe and the United States accounting for most of the remaining readers.

    The Guardian (circulation 400,000) is the newspaper most widely read by Labour

    politicians and is, in that sense,the perfect means of reaching a large number of

    them,with theDaily Telegraph (circulation over a million) performing the same

    function for Conservative MPs.

    If we include weekly and specialist magazines, the list is almost endless. In a few

    cases it may be that the New Statesman could be important because of its

    significant, if small, left-of-centre readership.There is also theEconomist, which

    approaches issues from a liberal free market perspective and has a significant

    readership in the United States.

    Although their coverage will be less detailed, the tabloid newspapers are also

    important,not least because of the importance attached to them by 10 Downing

    Street (to quote Alastair Campbell:The papers that really matter are the tabloids.

    I think one of the reasons Tony wanted me to work for him, and why I wanted

    to work for Tony,was that we both acknowledge the significance to the political

    debate of the tabloids).The Downing Street press office keeps a close watch on

    theDaily Mail(circulation 2.3 million), in particular.Then there are the Sunday

    newspapers,which have the time and resources to conduct major investigations

    and which can,as a result, have a significant impact on the Westminster agenda.

    C H A P T E R 5 : T H E D O W N I N G S T R E E T P R E S S O F F I C E , T H E L O B B Y A N D T H E N A T I O N A L M E D I A

    37

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    47/796chapter

    Scotland, Wales and Northern Ireland

    S C O T L A N D

    W A L E S

    N O R T H E R N I R E L A N D

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    48/79

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    49/79

    Before the Scottish Parliament and the Scottish executive were established, the

    Scottish media were prominent in the campaign for devolution.Since their creation

    they have been equally prominent in their criticisms.The important point to note,however, is that they have not ignored the new institutions.It follows that they

    can be an important way of reaching the 129 Members of the Scottish Parliament

    (MSPs),Ministers in the Scottish executive and Scottish civil servants.

    In the broadcast media,Good Morning Scotland,BBC Radio Scotlands equivalent

    of the Today programme, has a substantial audience among the political classes

    and therefore plays a similar agenda-setting role.Many in Scotland had hoped that

    Scottish television might play a similarly influential role, through a Scotland-based

    early evening television news programme in place of the BBCs Six oClock News.

    That battle was lost,however,and the Scots had to make to do with the concessionof a 20-minute Scottish opt-out from BBC 2sNewsnight at 11pm.There are also,

    of course,as elsewhere in the UK,early evening national/regional news bulletins:

    Reporting Scotlandon BBC television and Scotland Today, its more down-market

    equivalent on ITV.

    If London is unusual in the world in having so many newspapers,the same is true

    in Scotland.For a small country,with a population of just five million,the breadth

    of choice is striking.

    Still the most important, in spite of a somewhat turbulent recent history, is the

    Scotsman.With a circulation hovering around 100,000,it outsells all the London

    broadsheets combined north of the border. Traditionally the left-of-centre

    newspaper for the Edinburgh chattering classes, it has moved to the right under

    the ownership of the Barclay brothers and has also attempted to reposition itself

    as a national (i.e. Scottish as opposed to east coast) newspaper.

    A similar repositioning exercise has been undertaken by its long-time rival, the

    Glasgow-basedHerald(also with a circulation close to 100,000), formerly the

    Glasgow Herald,which has sought to reach out beyond its traditional west coast

    readership.

    The most intriguing new entrant is the Swedish-owned,Business AM, the first

    daily newspaper to launch in Scotland for a century,which calls itself Scotlands

    business, financial and political daily; its readership is small,but influential and

    many Scottish-based lobbyists cite it as an important target for their messages.

    Of the tabloid press in Scotland, easily the most important is theDaily Record

    (circulation over 600,000),the Scottish equivalent of theDaily Mirror,left-of-centre

    on economic issues,but socially conservative. It played an important role in the

    hard-fought Scottish campaign against the repeal of Section 28;a campaign that

    certainly forced the Scottish executive to reflect, but that was ultimatelyunsuccessful in achieving its objective.

    C H A P T E R 6 : S C O T L A N D , W A L E S A N D N O R T H E R N I R E L A N D

    40

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    50/79

    Other Scottish newspapers worth a mention are the two principal evening

    newspapers, the Edinburgh-based Evening News (circulation 75,000) and

    GlasgowsEvening Times (circulation over 100,000);both are well-read by MSPs,with the former in particular beginning to play a role analogous to Londons evening

    newspaper.Then there is the most significant regional newspaper with a 100,000

    circulation in the north east of Scotland, the Aberdeen-basedPress and Journal.

    Most,though not quite all,of the UKs national newspapers have Scottish editions,

    though in some cases this amounts to not a great deal more than a reshuffling

    of the football match reporting.Still, their Scottish correspondents are generally

    on the look out for Scottish case studies and comments from Scottish interest

    groups,so they may on occasion be useful for Scottish lobbyists.

    Finally worth a mention isHolyroodmagazine,the Scottish Parliaments in-house

    journal, its fortnightly equivalent of WestminstersHouse magazine. It carries a

    wide variety of features on Scottish political issues,providing outside groups with

    opportunities for both editorial coverage and advertising.

    Wales

    The National Assembly for Wales, with 60 members, has fewer powers than the

    Scottish Parliament;Wales is a smaller country (with a population of just under

    three million) and the print media is correspondingly less diverse.As in Scotland,

    the Cabinet is a Labour-Liberal Democrat coalition,with Plaid Cymru the principal

    opposition.There are nine Ministers and five deputy Ministers, together with 12

    subject and standing committees.

    Partly because most Welsh people read London newspapers, the perception of

    Welsh-based lobbyists is that it is the broadcast media that perhaps play the key

    role in Welsh politics.

    Certainly Good Morning Wales, the BBC Radio Wales equivalent of the Todayprogramme,plays the familiar agenda-setting role and is widely listened to by many

    of the 60 Assembly members (AMs).Equally, where the objective is to reach the

    widest possible audience,the key programme is the early evening BBC television

    news programme,Wales Today,which has up to 400,000 viewers.HTV Wales,the

    most watched channel in Wales, has a similar early evening news programme,

    though many Welsh television viewers in mid-Wales and the north have their sets

    tuned to Central and Granada. BBC television also has a weekly Welsh political

    programme, currentlyDragons Eye, transmitted on BBC2 Wales on Thursday

    evenings.

    C H A P T E R 6 : S C O T L A N D , W A L E S A N D N O R T H E R N I R E L A N D

    41

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    51/79

    The unique features of Welsh broadcasting are the Welsh language channels,BBC

    Radio Cymru and Sianel Pedwar Cymru (S4C)/Channel 4 Wales.One in five of the

    Welsh population,principally in the north and west, speak Welsh and the newson S4C (Newyddion) is the main way of reaching them.

    Of the Welsh print media, the most important is the Western Mail,with a circulation

    close to 60,000 across south and west Wales. Its north Wales counterpart, is the

    Daily Post, with a circulation of 70,000.

    Some of the national newspapers have Welsh editions, for example the Welsh

    Mirror,but these primarily relate to sport coverage and are relatively unimportant

    in political terms.

    Northern Ireland

    Of all the new devolved institutions it is the Northern Ireland Assembly,created

    in April 1998 as part of the Good Friday peace agreement,which is both the most

    fragile and in which the greatest hopes reside.

    The Assembly and Executive have full legislative and executive authority over most

    domestic issues.The Secretary of State for Northern Ireland, however, retains

    responsibility for security, policing and judicial matters,as well as internationalrelations, taxation, national insurance and the regulation of broadcasting,

    telecommunications and financial services. Each of the principal parties

    represented in the 108-member Assembly shares executive responsibility across

    ten departments.A North-South Ministerial Council,including representatives of

    the Irish Government,seeks to develop and co-ordinate policies in areas of mutual

    interest, including food safety, waterways, trade and business development and

    the European Union.

    For 30 years the bomb and the bullet were the most common form of lobbying

    in Northern Ireland.The attempt to switch to a more normal way of conductingpolitics is recent and still distrusted by substantial sections of the community.

    Political lobbying is in its infancy in Belfast,but if the peace process can be made

    to stick,could have a bright future,since, with the exception of criminal justice,

    almost all day-to-day domestic issues are the responsibility of Stormont and the

    ten Government departments in Northern Ireland.

    C H A P T E R 6 : S C O T L A N D , W A L E S A N D N O R T H E R N I R E L A N D

    42

  • 8/10/2019 Lobbying Ang Media, Work With Politicians and Journalist

    52/79

    In addition most of the 108 members of the legislative assembly (MLAs),whatever

    their party affiliation, relish the new opportunity to try to look after their

    constituents and accept the contribution that lobbyists can make.Away from thebig issues surrounding the peace process politics is surprisingly non-adversarial.

    Real efforts are being made to develop an all-party consensus in the 16 committees

    of the Assembly that play a key role in monitoring the activities of the executive.

    There may be more journalists per square mile in Northern Ireland (population

    1.7 million) than in any other part of the United Kingdom.Certainly,locally-based

    lobbyists say that the media can play an important role in lobbying campaigns,

    particularly by helping to give the politicians a sense of public and interest group

    opinion on issues.

    In terms of the broadcast media,BBC Northern Ireland coverage of local politics

    is thorough.Both the BBC and UTV (Ulster Television) compete in the border areas

    with RTE (the Irish national broadcasting organisation,Radio Telefis Eireann) and

    there are also five lively local radio stations.

    On the print media side, the most important newspaper is the cross-community

    evening newspaper,theBelfast Telegraph,which has a circulation close to 120,000.

    The daily press is spli