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ADVOCACY TRAINING ADVOCACY TRAINING How to Effectively Communicate with Policymakers and the Media Liz Helms, Chair, California Chronic Care Coalition September 2010 September 2010

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Page 1: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

ADVOCACY TRAININGADVOCACY TRAININGHow to Effectively Communicate with

Policymakers and the Mediay

Liz Helms, Chair, California Chronic Care CoalitionSeptember 2010September 2010

Page 2: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

“Never doubt that a small group of thoughtfulgroup of thoughtful,

committed citizens can change the world ”change the world.

Margaret Mead 1901 – 1978

Page 3: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

OBJECTIVESOBJECTIVES

What is advocacy? Key audiences Building partnerships Telling your story Communications tactics Sustaining advocacy What is success? What is success?

Page 4: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

WHAT IS ADVOCACY?Speech, written word and/or action regarding issue– delivered by a supporter or defender of the issue… You!

Fact sheets One-on-one meetings Rallies Rallies Testimony Commentaries Commentaries Letters-to-the-editor / opinion editorials

Page 5: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

WHY ADVOCACY?

Put a face on the issue Demonstrate human impacts

B ild t t Build trust Become a resource You have a right! You have a right!

Page 6: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

KEY AUDIENCESKEY AUDIENCES

Th h t li iThose who can enact policies, educate audiences, and/or support

iyour issue

Page 7: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

BUILDING PARTNERSHIPSBUILDING PARTNERSHIPS

Sh h d l l( ) Share common short-term and long-term goal(s)

Demonstrate broad and diverse support

Appeal to your audiences

Provide communications networks

Page 8: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

COALITIONSCOALITIONS

♦ Like minded♦ Like minded

♦ Mission/Issue driven

♦ Larger representation

♦ Pulling Resources♦ Pulling Resources

♦ Louder voice

Page 9: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

POTENTIAL PARTNERS

WHO?

Business

Community-based organizations

Ethnic groups Ethnic groups

Faith-based organizations

N fit h lth i ti Non-profit health organizations

Government

Page 10: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

TELLING YOUR STORYTELLING YOUR STORY

Identify issues

Obt i f t Obtain facts

Develop messages Develop messages

Anticipate Anticipate questions

Page 11: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

COMMUNICATIONS TACTICSCOMMUNICATIONS TACTICS

Policymaker outreach

Media relations

C tit t d Constituent and partner education

Business community outreach

Page 12: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

POLICYMAKER OUTREACHLegislative Visits

District specific or leadership District-specific or leadership

Demonstrate broad support

Designate a team leader

Be brief

Offer yourself as a resource

Page 13: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

POLICYMAKER OUTREACHOther Audiences, Same Approach

US Senators and Congressional Representatives

Regulators

County Supervisors

City Council members

Page 14: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

MEDIA RELATIONS

Outreach to Reporters Have your facts straight

Make it relevant

If you can’t answer, get back to them

No such thing as off the record

Media training is recommendedg

Offer yourself as a resource

Page 15: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

CONSTITUENT AND PARTNER EDUCATION Identify common ground Identify common ground

Stay in touch y

Provide information about your efforts

K h d d Keep them updated

Assist them when you can Assist them when you can

Page 16: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

SUSTAINING ADVOCACYSUSTAINING ADVOCACY

Have a plan for regular contact

Send information through various sources

Provide invitations to events & toursevents & tours

Page 17: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

WHAT IS SUCCESSWHAT IS SUCCESS Organizing

Identify goals

Identify objectives

Becoming a resource

Positive media coverage Positive media coverage

Impacting policy

Page 18: Liz Helms, Chair, California Chronic Care Coalition ... · Liz Helms, Chair, California Chronic Care Coalition September 2010September 2010 “Never doubt that a small ... Building

Questions?