liverpool pro

Upload: ketankhandelwal

Post on 05-Apr-2018

232 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/2/2019 Liverpool Pro

    1/37

    1

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    1. GLOBLE SCENARIO OF READYMADEAPPAREL MARKET.

    The Global Textile Industry, particularly the Apparel Industry has seen remarkable changes in

    the past few years. The Garment Manufacturing Industry and the Garment Companies in

    developed countries are now always on a lookout for cheap source of garment production. The

    days are gone when textile garment industry was concentrated in the consumption hubs of US,

    EU and other developed countries of the world. The clothing wholesale supply is increasing

    worldwide in all the sectors of the industry, whether it is mens clothing, womens clothing, kids

    wear or infant wear. The elimination of global export quotas has led to a shift towards low cost

    countries having strong and established Clothing Industry especially the Asian countries.

    Major Trends in Apparel and Clothing

    Global garment exports are valued at more than US$310 billion a year, of which the

    world's top 15 clothing exporters account for more than 80%.

    China continues to develop its textile and clothing exports despite the re-imposition of

    quotas by the United States, Europe and some other developing countries till December2008 as a temporary safeguard measure on exports from China. The gain is due to the

    strategy of China to divert its clothing wholesale destinations from US and EU to other

    Asian countries.

    Developing countries in Asia continue expanding their Textile Garment Industry due to

    their very-low-cost production. Apart from China, the true gainers of the post-quota

    period are India, Bangladesh, Cambodia and Vietnam.

    India is the second most preferred country after China for textile and apparel sourcing. Its

    Apparel industry is likely to achieve an export target of US$ 25 billion by 2010-11. The

    rise of exports in India is due to several factors like vast sources of raw materials, low

    labor costs, entrepreneurship and design skills of Indian traders, changes in the policies to

    open up Indian economy to the outside world etc.

  • 8/2/2019 Liverpool Pro

    2/37

    2

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    Bangladesh has emerged as a key player in RMG sector (Ready Made Garment Industry).

    76% of its total textile and clothing export earnings comes from the apparel industry. The

    chief factor behind this is abundant and cheap labour force available here.

    Turkey and Brazil are the emerging markets for investment by apparel manufacturers and

    traders.

    One of the main beneficiaries of the textile and clothing exports these drop in US imports

    from China is Vietnam. In the first quarter of 2008, sales of Vietnamese apparel and

    dresses in the US market were up by over 30%.

    Cambodia's garment industry is continuing to attract new investors and increase its

    garment exports. This is due to EU and US restraints on China and also because of its

    positive 'sweat-shop free' reputation on labour standards. It is the ninth largest supplier to

    the American market. Its garments exports to the EU are also rising.

    Clothing Sector- Future Strategy

    Internationally speaking, the Textile Garment Industry is concentrated in the hands of large retail

    firms who look for few vendors with bulk orders and thus opt for vertically integrated

    companies. Hence, there is a need for integrating the operations from spinning to apparel making

    by the sourcing countries in order to gain advantage from the changed scenario. Both, the trade

    skills and soft skills, viz., design capabilities, textile technology, management and negotiating

    skills will also be significant determinants.

    To conclude, it can be said that in future, the factors that will affect the rise or fall of the

    Clothing Industry of sourcing countries include labour standards, tariff preferences, access to

    materials and supplies, political and economic stability among others. With the increase in

    demand for performance apparel, the sectors like Industrial Clothing and Sports Wear will

    experience growth and due to the increased fashion consciousness globally, fashion clothing will

    also see an upward trend.

  • 8/2/2019 Liverpool Pro

    3/37

    3

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    2. OVERVIEW INDIAN READY MADE APPAREL MARKET.Despite substantial growth, comparing to the international readymade garment market of nearly

    183mn USD, the Indian readymade garment market is still in a budding phase. Due to the higherthe introduction cost of brand in India for the foreign players, domestic players have no fear of

    any outside competition. The main obstacle to the organized players is the huge unorganized

    scenario of the market. In a move to compete, the organized players have rolled out their own

    strategy of standardizing the goods. The brands introduced by these major textile players hold

    much intrinsic power and high on quality and pricing factors. They present the inheritance and

    constancy in the garment piece.

    The other growing strategy major textile players adapted is Acquisition. Many of companies

    have used this strategy to dive into readymade garment segment. Raymond's acquired ColorpIus

    to jump in casual-wear, adding brands like Raymonds, Parx and Park Avenue. Opting the

    similar strategy, Indian Rayon acquired garments division of Madura Coats, Madura Garments

    and entered the luring apparels market with the successful brands like Van Heusen, Allen Solly,

    Peter England and Louis Philippe. Textile leader, Bombay Dyeing also gets hold of Proline to

    dive in the sportswear segment, as well as adding Vivaldi range to its formal menswear. The

    above initiatives taken by the major brands depicts that the textile players now started opting

    strategies to mark their presence in the readymade garment segment. Their sheer benefits laze in

    substantial production capacities, which can launch new products in minimum lead-time,

    offering high quality.

    Despite the smaller players in the unorganized market is in much more advantageous situation, in

    the long run they might lose out. The following are few problems faced by smaller players:

    Smaller Market:There few cities and towns that they can concentrate on, since these

    cities holds about 50 percent of the Sec A&B of population that have a disposable

    income. As a result, very few opportunities are there for smaller players.

  • 8/2/2019 Liverpool Pro

    4/37

    4

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    Limited Capacities: The restriction that these smaller players have is that they cannot

    emerge beyond a definite level. Additionally, inadequate logistics and improper supply

    chain managements created huge problems for the smaller players.

    Inadequate Logistic & Strength: For advertising and brand building, these smaller

    players are forced to extend their reach geographically, which makes supply chain

    management more complex. To match with increasing demand in competitive markets,

    stress on producing volumes also increases. To sustain existence these players will have

    to inject in more investments to their businesses in the areas of designing capabilities,

    brand making and retailing.

    Insufficient Funds: Funds will be a key restraint for the smaller players. Funds have to

    be spawned rapidly in a massively capital demanding market that is seeing huge volumes

    of growth.

    As per the industry forecasters, the textile majors are planning to take hold on the readymade

    garment market by entering into complete entire value chain. Players that are not making fabrics

    for kids wear and sportswear may start producing the same to enter this segment.

    Apart from the above-mentioned strategies, there is one more initiative to rule out in the

    readymade market that is foreign collaborations. Textile Company based in Rajasthan,

    Banswara Syntex shake hands with French readymade apparels major Carreman. It is a joint

    venture initiative with Carreman Michel Thierry. The joint venture company is called Carreman

    Fabrics India.

    Creation and focusing in the value chain strengthens the smaller players. The main factors where

    the brands need more concentration are designing, production, quality and merchandising. But,

    the designing is the most significant of the value chain, which requires maximum focus. The

    merchandising is noteworthy factor stage for the smaller players, as involvement, creation and

    fabric selection adds value to the creation. The retailing is also an important factor for the

    smaller players. They may face problem if their merchandize remain for long on retail shelves,

    since the value of the fashion drops, resulting increase in inventory costs.

  • 8/2/2019 Liverpool Pro

    5/37

    5

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    3.1 INTRODUCTION OF THE COMPANYLIVERPOOL: - STATUS IN STYLE

    Liverpool incorporated in the year 2001 by launching its fashion retail chain across the country

    under the same brand name of "Liverpool". Liverpool is the only Brand from Ahmadabad, intact

    from Gujarat who has all over India retail presence in such a short span.

    Liverpool Retail India Ltd. ventured into the Readymade Garments sector in the year 2006 with

    its diverse product line of Shirts, Trousers, T-shirts and Mens and Womens Accessories. The

    brand is one of the fastest arising and integrated apparel companies in India. Form launching its

    fist retail showroom in Ahmedabad in the year of 2006, ad starting with10 retail outlets all over

    Gujarat to creating an exclusive chain of more than 500 showrooms covering 20 states and 200

    cities of India, the journey has been truly tremendous and towering.

    Liverpool caters an entirely diverse product range of Mens and Womens collection starting

    form formal trousers, shirts , party wear, sportswear to casual jeans, t-shirts! The brand has

    touched the heart and mind of todays youth for meeting even their smallest requirement of style

    only worth friends jealousy but in the pocket too

    Whenever one thinks of class and catchpenny together, only one name springs naturally form

    everyones mind,

  • 8/2/2019 Liverpool Pro

    6/37

    6

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    3.2UNIT AT GLANCEYear if establishment : 2001

    Nature of Business : Wholesaler

    Number of Employees : 26-50 People/branch

    Turnover : US$ 1-10 Million (or Rs. 4-40 Crore Approx.)

    Catalogue/ Product and Services:

    Mens Wear Segment

    Been in the segment since beginning

    Contributes about 90 % of the sales

    Womens Wear Segment

    Recently entered in the

    segment

    Contributes about 10 % of the

    sales

    Other Accessories/Apparels

  • 8/2/2019 Liverpool Pro

    7/37

    7

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    Brand under the roof:

    Contact details:

    Address : VIVA III, Nr, Navrangpura Crossing,

    Mithakali Road, Ahmedabad-380 009,

    Gujarat, India.

    Tel : +91 079 66143939/40

    Fax No. : +91 079 66143941

    Email : [email protected]

    Website : www.liverpoolretail.com

    Focus:

    The focus of the brand and in fact the products USP are Quality, Variety and its very attractive

    Price bracket in which they come. With the exceptional fits, styling and COLOR options

    available in the products range, Liverpool promises to be an instant success amongst the young

    generation and working professionals.

    Strength:

    Liverpool is rapidly developing its brand image in customers mind and turning them into loyal

    customers of Liverpool. Customer loyalty doesnt come easy in todays highly competitive

    market.

  • 8/2/2019 Liverpool Pro

    8/37

    8

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    Liverpools customers are satisfied buyers not only because they meet their requirements in

    terms of a premium brand but one that's reasonably priced too, which is the secret behind their

    customers loyalty. Liverpool has a good market presence with attractive schemes and offers

    running on a regular basis. As the garments are designed keeping in mind the latest fashion

    trends, forecasts and colors, they are not only affordable but fashionable too.

    3.3VISSION AND MISSIONVision:

    1. Common man reaches.

    2. Quality product at affordable price.

    3. Distribution network at each part of the Nation.

    4. Assistance of platform to small suppliers.

    5. To be amongst the leading Retail brands.

    Mission:

    To be a premier apparel brand company helping people to raise their standard of living by

    providing them with innovative and quality products through dedicated efforts.

  • 8/2/2019 Liverpool Pro

    9/37

    9

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    3.4ACHIEVEMENTSLiverpool Retail India Ltd has made a world record for launching of brand BARCELONA

    with 151 outlets in India. Liverpool Retail India has chalked out plans to be counted among the

    top retail garment chains in the country.

    After tasting success with 'Liverpool' the premium garment brand, the company launched a

    budget-conscious new brand called 'Barcelona', which would offer garments for men and women

    between the price range of Rs 400 and Rs 2000 at 151 outlets in the country. With this launch

    company established records in Limca Books and also India book of Records.

  • 8/2/2019 Liverpool Pro

    10/37

    10

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    3.5PROMOTERS1. Vijay Singh Rathore, Whole Time Director

    M.A. in Economics

    Adequate experience in Marketing

    Looks after Marketing and Administration

    2. Kailashchand Aggarwal, Whole Time Director

    B.Com, C.A.

    Knowledge and experience in Finance

    Looks after Finance and Legal aspect

    3. Tarachanc Aggarwal, Whole Time Director

    B.Com

    8 years of experience in Textile

    Looks after Brand Promotion and Networking

  • 8/2/2019 Liverpool Pro

    11/37

    11

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    3.6COMPETITORS OF THE COMPANY

  • 8/2/2019 Liverpool Pro

    12/37

    12

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    3.7 DISTRIBUTION AND PROCUREMENT CYCLE OFTHE COMPANY

    Liverpool retail India ltd`s distribution and production cycle is as shown above. It procures

    Material partially made for manufacturing or either places an order to contract manufacturer and

    then the brand name is attached to the produced item. After this Company send manufactured

    product to its outlets and provides schemes for effective selling. The revenue collected fromselling activity is then reinvested for purchasing raw material or for payment to contract

    manufacturer. This way the production cycle of company continues.

    Outsource / Own

    Manufacturing

    Branding of

    the Product

    Distribute

    through ownBrand Stores/

    Retail Outlet

    Reinvestment

    Procurement of

    Raw Material

  • 8/2/2019 Liverpool Pro

    13/37

    13

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    3.8 DISTRIBUTION DIAGRAM

    All present showrooms under franchisee models.

    Exclusive outlets for Liverpool and Barcelona for distribution of Menswear

    and accessories and recently entered women wear.

    Presently 251 outlets under Liverpool and 240 outlets under Barcelona.

    Presently has 2 foreign branches and proposes to increase to 12 by March 2010

    and 42 by March 2011.

    Distribution

    Model

    Franchisee

    RetailOutlets

    FootwearShowrooms

    Kids WearShowrooms

    Family

    Stores

  • 8/2/2019 Liverpool Pro

    14/37

    14

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    4.RESEARCH METHODOLOGYResearch methodology is a way to systematically solve the research problem, formulating a

    hypothesis, collecting the facts or data, analyzing the fact and reaching certain conclusion either

    in the form of solutions towards the concerned problems. Thus methodology not only talks about

    the research methods but also consider the logic behind the method we use behind the context of

    our research study.

    Interpretation and report writing

    Analysis of data

    Collection of data through structured questionnaire

    Sample designing

    Review about the concept of project

    Defining the research problem

  • 8/2/2019 Liverpool Pro

    15/37

    15

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    4.2RESEARCH OBJECTIVEPrimary Objectives

    To know the awareness among the prospect consumers of brand Liverpool.

    To know the effectiveness of advertising done by Liverpool.

    To know the brand image of Liverpool and measure it.

    Secondary Objectives

    To know the consumers attitude towards Liverpool as a brand.

    To draw opinions from consumer about the brand on attributes like showroom

    ambience, locations.

    To identify the consumers expectation from Liverpool.

    To identify the Liverpools position on attributes like modernity, professionalism.

    To know the best preferred product of Liverpool.

    4.3RESEARCH DESIGN

    Research designed to assist to the decision maker in determining, evaluating andselecting the best course of action to take in a given situation. Research design is the basic

    plan. This guides the data collection and analysis phases of the project. It is the frame work.

    Which specifies the type of information to be collected the sources of data collection procedure.

    As per words of kellinger

    A research design is a plan, structure and strategy of the investigation conceived

    so as to obtain answer to research questions and to control variances.

    TYPES OF RESEARCH DESIGN

    There are main two types of research design.

    Exploratory

    conclusive

  • 8/2/2019 Liverpool Pro

    16/37

    16

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    In conclusive research designs I have used Descriptive research and also used cross

    sectional in research project because find out conclusion and the information are

    collected from the respondents only once. Cross sectional design give us the present

    picture of the situation at a given point of time.

    4.4DATA SOURCEData is the information collected from various sources. It is concerned with gather accurate and

    proper knowledge about the problem that is in hand. Formally there are 2 types of gathering

    information namely primary data and secondary data.

    Primary Data: Data is collected to obtain desired information through structured questionnaire.

    Secondary Data: It is compiled through books, magazines, newspapers and internet etc

    The primary data in the project is collected from the customers by directly contacting them.

    The targeted respondents were of two different areas namely Ahmedabad and Kadi. Respondents

    were Contacted and put forward towards the questions that were in the questionnaire, their

    feedback was noted down & from that information was collected.

    And secondary data is the data which is the secondary data used in the project was collected

    from the company web sites. Relevant information was picked up from Marketing

    Management by Phillip Kotler. Internet was also used in order to gain some information

    pertaining to competitors and company background.

  • 8/2/2019 Liverpool Pro

    17/37

    17

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    4.5RESEARCH APPROACHProcess Involved

    The survey was conducted in a concealed manner by formulating a detailed questionnaire

    containing multiple close ended questions. For the purpose of evaluation & analysis, the

    following types of questions were incorporated into the questionnaire:

    Multi-select multiple choice

    Single select, multiple choice

    Likert scale

    Ranking method

  • 8/2/2019 Liverpool Pro

    18/37

    18

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    4.6RESEARCH INSTRUMENTQUESTIONNAIRE

    A questionnaire is a research instrument consisting of a series of questions and other prompts for

    the purpose of gathering information from respondents. Although they are often designed

    for statistical analysis of the responses, this is not always the case.

    Questionnaires have advantages over some other types of surveys in that they are cheap, do not

    require as much effort from the questioner as verbal or telephone surveys, and often have

    standardized answers that make it simple to compile data. However, such standardized answers

    may frustrate users. Questionnaires are also sharply limited by the fact that respondents must be

    able to read the questions and respond to them. Thus, for some demographic groups conducting a

    survey by questionnaire may not be practical.

    In the marketing research survey conducted by me the instrument used is a

    questionnaire. Questions were asked from it and information was duly collected.

    4.7SAMPLE SIZEA sample size of 150 was taken in order to carry the study.

  • 8/2/2019 Liverpool Pro

    19/37

    19

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    4.8SAMPLING METHODSIn statistics and survey methodology, sampling is concerned with the selection of a subset of

    individuals from within a population to estimate characteristics of the whole population.

    Here Stratified sampling was used to collect the information for analysis. The location was

    parted in two different demographical strata, namely Ahmedabad and Kadi. Information was

    collected from both the stratum.

    4.9CONTACT METHODIn the marketing research survey conducted by me the respondents were contacted

    personally and were requested to fill up the questionnaire. Questions were asked from it

    and information was duly collected either through pen and paper format or orally.

  • 8/2/2019 Liverpool Pro

    20/37

    20

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    5.ANALYSIS AND INTERPRETATION OF COLLECTEDDATA

    1. Are you aware with the brand LIVERPOOL RETAIL INDIA LIMITED?

    Number of Respondents % of Respondents

    Yes 150 93.75

    No 10 6.25

    Total 160 100

    Interpretation:

    Above diagram very clearly indicates that there are many people who are aware with the

    brand Liverpool, but still there are some who are not aware with the brand. So it can be said

    very clearly that company is lacking somewhere in creating awareness among its prospects.

    In diagram only 6% are not aware but this is even a great gap to fill.

  • 8/2/2019 Liverpool Pro

    21/37

    21

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    2. Do you use products of LIVERPOOL?

    Number of Respondents % of Respondents

    Yes 94 62.67

    No 56 37.33

    Total 150 100

    Interpretation:

    Above diagram very clearly indicates that there are many people who havent still used the

    product from the brand Liverpool, so it can be said very truly that brand is still having some

    potential buyers who are needed to be tapped. Company has a still long way to go and have

    greater market coverage.

  • 8/2/2019 Liverpool Pro

    22/37

    22

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    3 Rate the following retail brand as per your familiarity with them.

    Liverpool Provogue

    Wrangler Levis

    Lee Gas

    Flying machine Ruff n Tuff

    (Rank from 1 to 8, 1=highest, 8= lowest)

    Brand Average Rank Brand Average Rank

    Liverpool 4.1 Provogue 4.8

    Wrangler 2.1 Levis 1.8

    Lee 2.2 Gas 6.2

    Flying machine 3.8 Ruff n Tuff 5.6

    Interpretation:

    Here we have taken average of the ranking given by respondents to the corresponding brands.

    The brand having minimum value of average has a maximum familiarity to the respondents, and

    same is applicable in reverse too. The brand with maximum average has a lowest familiarity.

    Here in my research respondents has given maximum familiarity rank to Levis i.e. 1.8 and least

    to Gas i.e. 6.2. For Liverpool the average familiarity rank which came out to be is 4.1. This

    indicates that Liverpool is not as popular as some other brands, but it is not having a too less

    popularity also. It has a moderate level of popularity and thus it is expected from company that it

    takes steps to increase the popularity and awareness regarding the brand.

  • 8/2/2019 Liverpool Pro

    23/37

    23

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    4 Is the advertising campaign done by Liverpool effective enough for creating Mass

    awareness?

    Number of Respondents % of Respondents

    Yes 53 35.33

    No 97 64.67

    Total 150 100

    Interpretation:

    Among 150 respondents 97 respondents which mean 64.67% of respondents think that the

    advertisement campaign done by Liverpool is not effective enough for creating mass awareness.

    So the company should put more efforts and work hard towards creating mass awareness. As it is

    very true that, the brand who has largest awareness has the highest capability to stand in the

    market.

  • 8/2/2019 Liverpool Pro

    24/37

    24

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    5 Give your Opinion for Liverpool on following scales.

    (1= highly agree 5= Highly Disagree)

    a) It is a reputable brand.

    Column1 Number of Respondents % of Respondents Total Point

    1 (Highly agree) 42 0.28 42

    2 (Partially agreed) 48 0.32 96

    3 (Indecisive) 9 0.06 27

    4 (Partially Disagree) 36 0.24 144

    5 (Strongly Disagree) 15 0.1 75

    Total 150 1 384

    Average 2.56

    Interpretation:

    Above diagram states that majority of respondents think that Liverpool is a reputable brand. Nearly one

    third respondents agree to the fact that Liverpool is a reputable brand. While still there are nearly one

    third who disagree the same statement. So here there is a condition of a see saw which the brand needs

    to stabilize.

    28%

    32%

    6%

    24%

    10%

    1 (Very Effective)

    2 (Partially Effective)3 (Hardly Effective)

    4 (Ineffective)

    5 (Indecisive)

  • 8/2/2019 Liverpool Pro

    25/37

    25

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    b)Showroom Ambience is pleasing.

    Column1 Number of Respondents % of Respondents Total Point

    1 (Highly agree) 54 0.36 54

    2 (Partially agreed) 63 0.42 126

    3 (Indecisive) 12 0.08 36

    4 (Partially Disagree) 15 0.1 60

    5 (Strongly Disagree) 6 0.04 30

    Total 150 1 306

    Average 2.04

    Interpretation:

    Very clearly it can be concluded that the showroom ambience of Liverpool is pleasing. It is said in

    marketing that a pleased customer is an asset and here the brand is doing the same. It is trying to

    deliver more value to customer through its pleasing showroom ambience.

    36%

    42%

    8%

    10%4%

    1 (Very Effective)

    2 (Partially Effective)

    3 (Hardly Effective)

    4 (Ineffective)

    5 (Indecisive)

  • 8/2/2019 Liverpool Pro

    26/37

    26

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    c) Showroom Locations are well selected.

    Column1 Number of Respondents % of Respondents Total Point

    1 (Highly agree) 63 0.42 63

    2 (Partially agreed) 48 0.32 96

    3 (Indecisive) 9 0.06 27

    4 (Partially Disagree) 24 0.16 96

    5 (Strongly Disagree) 6 0.04 30

    Total 150 1 312

    Average 2.08

    Interpretation:

    Very clearly it can be concluded that the showroom location of Liverpool are well selected. Marketing

    concepts explain us that the most easily reachable things get sold faster and here the brand is doing the

    same. Liverpool has very well selected the location for selling its goods faster.

    42%

    32%

    6%

    16%4%

    1 (Very Effective)

    2 (Partially Effective)

    3 (Hardly Effective)

    4 (Ineffective)

    5 (Indecisive)

  • 8/2/2019 Liverpool Pro

    27/37

    27

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    6 Rate Liverpool for its advertising effectiveness.

    (1=very effective 5=very ineffective)

    Column1 Number of Respondents % of Respondents Total Point

    1 (Very Effective)27 0.18 27

    2 (Partially Effective)48 0.32 96

    3 (Hardly Effective)12 0.08 36

    4 (Ineffective)51 0.34 204

    5 (Indecisive)12 0.08 60

    Total 150 1 423

    Average 2.82

    Interpretation:

    Here again there is a condition of indecisiveness. Nearly 50% of people agree that advertising is

    effective and 40% reject the statement. So again there is good data that says companys

    advertising skill is lacking somewhere. Because the rejecting % of respondents is very big and

    thus it maters a lot for the company.

    18%

    32%

    8%

    34%

    8%

    1 (Very Effective)

    2 (Partially Effective)

    5 (Hardly Effective)

    4 (Ineffective)

    3 (Indecisive)

  • 8/2/2019 Liverpool Pro

    28/37

    28

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    7. Where do you find the maximum presence of advertising of Liverpool?

    Hoarding Television

    Radios Newspapers

    Magazines Internet

    Number of Respondents % of Respondents

    Hoarding 51 0.34

    Radio 2 0.01

    Magazine 27 0.18

    Television 0 0.00

    Newspaper 64 0.43

    Internet 6 0.04

    Total 150 1.00

    Interpretation:

    As per above diagram print media is the marketing tool which company uses. There are very few

    respondents whose conclusion does not match. Here for company it is suggested that it should

    also jump into audio and audiovisual advertising market.

    34%

    1%

    18%

    0%

    43%

    4%

    Hoarding

    Radio

    Magazine

    Television

    Newspaper

    Internet

  • 8/2/2019 Liverpool Pro

    29/37

    29

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    8. What is your opinion for Liverpool on following attributes?

    a).

    Well known unknown

    Column1 Number of Respondents % of Respondents Total Point

    1 (Highly agree) 33 22 33

    2 (Partially agreed) 45 30 90

    3 (Indecisive) 3 2 9

    4 (Partially Disagree) 42 28 168

    5 (Strongly Disagree) 27 18 135

    Total 150 100 435

    Average 2.9

    Interpretation:

    The above table indicates that there is a state of indecisiveness. Respondents average marking

    show that Liverpool is moderately known brand. This shows that consumers are less aware with

    the brand.

    22%

    30%

    2%

    28%

    18%

    1 (Highly agree)

    2 (Partially agreed)

    3 (Indecisive)

    4 (Partially Disagree)

    5 (Strongly Disagree)

  • 8/2/2019 Liverpool Pro

    30/37

    30

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    b).

    Modern Old fashioned

    Column1 Number of Respondents % of Respondents Total Point

    1 (Highly agree) 57 38 57

    2 (Partially agreed) 66 44 132

    3 (Indecisive) 9 6 27

    4 (Partially Disagree) 15 10 60

    5 (Strongly Disagree) 3 2 15

    Total 150 100 291

    Average 1.94

    Interpretation:

    The Average 1.94 is near to partially agreed section, which says that Liverpool is being agreed as

    modern brand. That says that consumers pursue Liverpool as a Modern which is a good

    indicator for the brand.

    38%

    44%

    6% 10%

    2%

    1 (Highly agree)

    2 (Partially agreed)

    3 (Indecisive)

    4 (Partially Disagree)

    5 (Strongly Disagree)

  • 8/2/2019 Liverpool Pro

    31/37

    31

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    c).

    Professional Unprofessional

    Column1 Number of Respondents % of Respondents Total Point

    1 (Highly agree) 57 38 57

    2 (Partially agreed) 54 36 108

    3 (Indecisive) 6 4 18

    4 (Partially Disagree) 21 14 84

    5 (Strongly Disagree) 12 8 60

    Total 150 100 327

    Average 2.18

    Interpretation:

    Here the average is near to the section of partially agree which means that respondents agree that

    Liverpool is a professional brand. That is to say that it has a good collection of formal wear

    clothes. This is also a good indicator for the company.

    38%

    36%

    4%

    14%

    8%

    1 (Highly agree)

    2 (Partially agreed)

    3 (Indecisive)

    4 (Partially Disagree)

    5 (Strongly Disagree)

  • 8/2/2019 Liverpool Pro

    32/37

    32

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    9. What of the following do you consider the Liverpools Best Product?

    Formal Shirts Funky shirts

    T-Shirts Jeans

    Number of Respondents % of Respondents

    Formal Shirts 57 0.38

    T-Shirts 48 0.32

    Funky shirts 24 0.16

    Jeans 21 0.14

    Total 150 1.00

    Interpretation:

    Majority of respondents say that formal Shirts and T shirts are the best products of the brand. So

    it can be said very clearly that this segments are the strength of company. Liverpool should

    strengthen them further and also try to strengthen its other product segments as they are

    necessary for diversification.

    38%

    32%

    16%

    14%

    Formal Shirts

    T-Shirts

    Funky shirts

    Jeans

  • 8/2/2019 Liverpool Pro

    33/37

    33

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    10. Do you believe Liverpool as one of the best retail brand?

    Number of Respondents % of Respondents

    Yes 57 0.38

    No 93 0.62

    Total 150 1

    Interpretation:

    There are very less respondents who agree to the statement that Liverpool is the best retail brand. 38%

    is a very less proportion in this respect. So the company should find out what makes a best retail brand

    in customers mind and should make up to that space.

    38%

    62%Yes

    No

  • 8/2/2019 Liverpool Pro

    34/37

    34

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    11. From the below listed Retail Brand select the best according to you on the basis of

    market awareness in your region?

    Column1 Number of Respondents % of Respondents

    Liverpool 18 0.12

    Wrangler 30 0.20

    Lee 27 0.18

    Flying machine 9 0.06

    Provogue 24 0.16

    Levis 33.00 0.22

    Gas 0.00 0.00

    Ruff n Tuff 9.00 0.06

    Total 150 1.00

    Interpretation:

    In previous diagram it is seen that only 12% of respondents feel that Liverpool is a best retail brand in

    terms of market awareness. While many are seen to shift on the side of Wrangler and Levis, and thus it

    is very true to state that Liverpool still has a long way to travel towards the best retail brand in terms of

    market awareness. This directly means that there is still lot of awareness which is to be created.

    12%

    20%

    18%6%

    16%

    22%

    0%

    6% Liverpool

    Wrangler

    Lee

    Flying machineProvogue

    Levis

    Gas

    Ruff n Tuff

  • 8/2/2019 Liverpool Pro

    35/37

    35

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    6. FINDINGS & SUGGESTIONS

    FINDINGS

    1. Liverpool is the only Brand from Ahmadabad, infact from Gujarat

    who has all over India retail presence in such a short span.

    2. Liverpool has good brand awareness in absolute terms but in relation

    to other brands it still has a long way to go.

    3. The advertising campaign done by Liverpool is not effective enough

    for creating Mass awareness.

    4. Liverpool has a good reputation in customers minds.

    5. Company showrooms location and ambience are appreciated.

    6. Customers agree that Liverpool is a modern brand who caters

    the need of latest trends in apparels.

    7. The most appreciated product of Liverpool is Formal shirts.

  • 8/2/2019 Liverpool Pro

    36/37

    36

    N. P. COLLEGE OF COMPUTER STUDIES AND MANAGEMENT, KADI.

    SUGGESTIONS

    1. To increase the level of brand awareness Liverpool needs to take

    some concrete efforts like increasing advertisement expenditures

    and locating showrooms to a better publically heavy location.

    2. Liverpool Company should go aggressive in advertising and

    promoting itself.

    3. Liverpool Company should carry advertising in audio and visual

    market too.

    4. Company should give various promotional schemes to the

    retailer which can help in more word of mouth to create awareness.

    5. Company besides targeting young professionals should also try

    to attract young non professionals.

  • 8/2/2019 Liverpool Pro

    37/37

    7. BIBLOGRAPHY

    Sources:

    1. Personal interview by Questionnaire.

    2. Books of Marketing research

    Marketing research ( an applied orientation)

    By : Naresh k. Malhotra

    Marketing management

    By : Philip Kotler

    MARKETING MANAGEMENT

    By : Phillip Kotler

    MANAGEMENT RESEARCH

    BY : David j. Luck

    3. WEBSITE: www. Liverpool retail India ltd.com