Live Well Be Well Champion Playbook 1.0

Regional Wellness Programs

“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has.”

Margaret Mead

Hello Champions,

We want you to stay FIRED UP!

The Regional Wellness Team thanks you for serving as Live Well Be Well Champions. We can’t do this without your enthusiasm, active participation, and input. We’re on the journey to build a culture of health and on a quest to be the healthiest workforce in the health care industry.

Remember back at the kickoff event when you closed your eyes. You thought about what kind of champion you would be, how you would protect ‘this house,’ and the impact you could make. It’s time to put your thoughts into action!

This is version 1.0 of your Champion Playbook. Additional tools, tips, and tricks will be added over time with your feedback– we want to widely share and spread what’s working well on the ground and the front line. We’re also building a central electronic repository for Champion resources on the Mid-Atlantic States Knowledgebase (MASK). Stay tuned!

The Regional Wellness Team is fired up to support you – feel free to reach out to us anytime. We also encourage you to team up with your fellow facility champions to ensure that every staff member and physician participates in at least one program in 2017.

LIVE WELL BE WELL,

Shannon Hines and Jamie Bennett

Shannon Hines and Jamie Bennett, Regional Wellness Programs

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What‘s Inside

Background

What is Live Well Be Well?

Your Role as a Champion

Core Champion Functions

Resources

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BackgroundKaiser Permanente’s strategic vision is to be a leader in Total Health. Total health is a state of complete physical, mental and social well-being for everyone. Together we can build a culture of total health that will enable all of us to be healthy, stay healthy, and thrive. We are committed to helping our members, our workforce, their families and our communities achieve Total Health.

Kaiser Permanente’s vision for workforce wellness is to create the healthiest workforce in the health care industry. Nationally this work is being done by our Healthy Workforce program (including the Total Health Incentive Plan) and regionally through our region specific Live Well Be Well Program.

The Live Well Be Well program launched in January 2012 in the Mid-Atlantic States region to create opportunities for staff and physicians to engage in a wide variety of health and wellness tools and activities to support them in being their “best.” This program is unique to the Mid-Atlantic States and unites national, regional and location specific wellness activities under one umbrella. Live Well Be Well is designed to be a one stop shop for all wellness needs. To build on existing national wellness offerings, Live Well Be Well is co-branded with Healthy Workforce (the national employee wellness program).

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What is Live Well Be Well?Live Well Be Well is a comprehensive grassroots wellness approach implemented by Local Site Leads that offers opportunities for all aspects of total health (mind, body and spirit) for staff and physicians. Live Well Be Well is comprised of six core program components: Healthy Eating, Physical Activity, Prevention, Emotional Health and Wellness, Healthy Workplace, and Healthy Community.

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Your Role as a Champion

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Live Well Be Well Champion

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Commitment Letter

Attachments on following pages

SENSE

Congratulations on being selected to represent Kaiser Permanente as a Live Well Be Well Champion. This role is a crucial part in making the success of the new partnership between Kaiser Permanente and FX Well possible. FX Well is here to support the Live Well Be Well program in striving to make the healthiest workplace possible. As a Live Well Be Well Champion, you will be called upon to rally your troops in your respective locations. We understand you are busy and this added responsibility is meant to be minimal. FX Well will engage with employees through emails, signs, and events, but your extra effort in getting your co-workers activated is what will make the difference. Through the combined efforts of this partnership, we will get to tell the story of the healthiest workforce in the region, with the Live Well Be Well Champions leading the charge and directly impacting the company culture.

• Bragging rights for your location• Greater connection with your peers• Live Well Be Well Champion competitions with prizes for highest employee engagement

• Talk about your experience at the kick-off event with your co-workers• Give them the contact info for tech assistance if needed• Remind them of on-site events• Provide feedback to Live Well Be Well program staff on what is working and what is not• Give suggestions to boost employee engagement• Encourage and support your internal team to participate• Managers—be supportive and encouraging of your direct reports

Live Well Be Well Champion Guide

Live Well Be Well will activate a holistic wellness program that is not just based on fitness but a surround-sound approach focusing on the main pillars of health we like to call SENSE: Sleep, Exercise, Nutrition, Stress Management, and the ability to Enjoy Life. FX Well hosts company-wide challenges focused on one of these main pillars. By offering a variety of health-focused challenges, we believe we can achieve our goal to have every single member of the Kaiser Permanente staff and physician population take part in at least one wellness event through Live Well Be Well this year.

What’s in it for you?

How can you help?

2017 Live Well Be Well Champion Commitment Letter

Congratulations on being selected to represent Kaiser Permanente as a Live Well Be Well Champion. This role is a crucial part in making the success of the new partnership between Kaiser Permanente and FX Well possible. FX Well is here to support the Live Well Be Well program, striving to make the healthiest workplace possible. As a Live Well Be Well Champion, you are called upon to “rally your peers” in your respective locations. FX Well will engage with employees through emails, signs, and events, but your extra effort in getting your coworkers activated is what will make the difference. Through the combined efforts of this partnership, we will get to tell the story of the healthiest workforce, with you leading in the front and directly impacting the company culture.

Core Functions of a Champion:

• Be a ROLE MODEL • Keep people MOTIVATED in developing a healthy workplace culture • Be a cheerleader for CHANGE • Be a PEER RESOURCE • Provide communication SUPPORT and FEEDBACK

What’s in it for you?

• Bragging rights for your location • Greater connection with your peers • A more healthy and balanced life

By signing below you agree to serve as Champion for the 2017 calendar year at your location.

Champion Signature: ________________________________________________________/ Date: __________________ � No, I am not interested in being a Champion. Sincerely,

The Regional Wellness Team

Shannon Hines and Jamie Bennett

Full Name: Location: Department:

Core Champion Functions:1. Be a ROLE MODEL

2. Keep people MOTIVATED in developing a

healthy workplace culture by being a

cheerleader for CHANGE

3. Be a PEER RESOURCE

4. Provide communication SUPPORT and

FEEDBACK

What’s in it for you?• Bragging rights for your location

• Greater connection with your peers

• A more healthy and balanced life

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Be a ROLE MODEL

Get Activated Walk the Talk Tell Others

Activate your profile on the FX Well Portal.

Download the FX Well app, Under Armour

Record, and MyFitnessPal app.

Participate in onsite classes and

challenges. Take the stairs. Eat healthy snacks. Meditate.

Share your wellness story. Tell others how

you were FIRED UP at the kickoff. Encourage

others to join you.

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You can’t make people change – it’s ultimately their choice. But if you create a motivating and supportive environment, people will be in a much better position to make those simple changes that have a real impact on their health.

Transformations happen when people are supportive of each other. This means making health a part of the workday. Champions provide energy, enthusiasm, and are charged with getting peers engaged in health and wellness at work.

As a champion, you’ll be the one to say, .“Want to take the stairs?.” or you might take care of the details to plan for a “team salad bar.” or walk during the lunch hour.

Keep people MOTIVATED in developing a healthy workplace culture by being a cheerleader for CHANGE

Source: National Healthy Workforce Champion Orientation 2013

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Be a PEER RESOURCE

The following pages contain answers to frequently asked questions from champions. Please use this as a resource

and let us know what other questions you have.

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Live Well Be Well powered by FX Well Frequently Asked Questions (FAQs) for Champions What is Live Well Be Well? Live Well Be Well (LWBW) is a comprehensive, structured, and locally executed wellness approach that offers opportunities for staff and physicians to actively engage in all aspects of health and well-being: mind, body and spirit. The program has six core components:

1. Healthy Eating 2. Physical Activity 3. Emotional Health & Wellness 4. Prevention 5. Healthy Workplace 6. Healthy Community

In the Mid-Atlantic States, the program is supported by Health Plan, our Labor partners, and MAPMG. This three-way partnership was intentionally designed to bring critical support to the program. LWBW is executed at the local level by Site Teams. These teams are responsible for selecting wellness activities that are of most interest to the employees at their location. Why is Kaiser Permanente partnering with FX Well? FX Well has nationally recognized corporate wellness programs and a proven track record for making being healthy easy and fun. Our vision is to create the healthiest workforce in the health care industry and we can achieve that goal by combining Kaiser Permanente’s Live Well Be Well approach to wellness with FX Well’s expertise and technology. How will FX Well complement the Live Well Be program? As part of this partnership, FX Well will offer on-site group fitness classes at Kaiser Permanente medical center hubs and regional office, update facilities, and engage employees in digital challenges. These initiatives will help employees balance sleep, exercise, nutrition, stress management and enjoy life - SENSE. This is in addition to the grassroots programming that will continue to be led through LWBW Site Leads and UBT Health and Safety Champions. How do I find/access the LWBW website or FX Well Hub? You can find the website several ways:

• LWBW website: http://livewellbewellinkpmas.org/maslwbw/ • MAS homepage on Inside KP (featured sites section): http://kpnet.kp.org/mas/ • FX Well Hub direct access: https://fxwell.com/kaiserpermanente

What should I do if employees at my location are having problems connecting to the FX Well Hub? You can walk employees through the following steps and/or direct them to email FX Well support at MASLIVEWELLBEWELL@fxwell.com. Step 1: Visit: www.fxwell.com/KaiserPermanente Step 2: Click “Get Activated.” Step 3: Welcome to FX Well. The step-by-step activation process begins with the “Welcome” step. Click “Continue.” Step 4: Review registration. The “Register” step appears overviewing SSO connection. Click “Log in.” Step 5: Enter your employee credentials. You will be brought to a Kaiser Permanente site to enter your National User ID and password (same credentials you use to log into SSO). Step 6: Review the mission. You will be brought back into the step-by-step activation process at the “Mission” step. Click “Continue.”

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Step 7: Complete profile. You are on the “Profile” step. Make sure to enter all required fields. Click “Continue.” Step 8: Download FX Well app. Follow the detailed steps below to download the FX Well app for either iPhone or Android. You can also direct employees having problems with FX Well app to FX Well support. How can I learn how to connect the FX Well app to Under Armour Record? Web-ex sessions are being scheduled to walk you through how to connect the apps and how to use in the first team challenge, 20 for 20. A short how-to video has also been created to help you connect the FX Well app to the Under Armour record: https://vimeo.com/211475937. How will I be updated about LWBW powered by FX Well programs? You will be updated in several ways:

• Monthly networking calls and e-newsletters are being established to provide updates, talking points about upcoming challenges, and to promote sharing of best practices.

• Text messages are being used to provide time sensitive information. Please provide your best mobile number to MASLIVEWELLBEWELL@kp.org to be connected to the Champion GroupMe account.

• MCAMs will receive posters for employee lounges and ‘digital marketing kits’ with pre-made flyers to promote challenges, classes, and events at each location.

• A resource repository is also being created just for champions on the Mid-Atlantic States Knowledgebase (MASK). Stay tuned for more information.

Can I partner with the LWBW Site Team Leads and/or UBT Health & Safety Champions to promote FX Well events? Yes, we encourage you to do so to cross promote FX Well events and/or challenges. Some of you may serve in dual roles in one of these groups already. What does it take to get employees engaged? Your active involvement is the first step. Make sure that you are activated and use your experience to share word-of-mouth with others. Communication is also pivotal to the success of any campaign, event, and/or challenge. Utilize the provided materials and encourage your colleagues to activate their accounts and sign up on the FX Well hub via the existing established communication vehicles (i.e. huddles, rounding, team meetings, lunch-time conversations). I’m interested in having fitness classes at my location and I’m not at a medical center hub. How do I make a request? The locations and times of fitness classes will be continually assessed. Please send your interest and request to MASLIVEWELLBEWELL@kp.org. Who do I contact for other questions about Live Well Be Well or programs powered by FX Well? Please contact: Shannon Hines, Regional Wellness Programs Manager (301) 816-6559 Email: Shannon.S.Hines@kp.org Jamie Bennett, Regional Wellness Programs Consultant (301) 816-6175 Email: Jamie.M.Bennett@kp.org

Promotion will be key to the success of all FX Well activities! You know your facility best. Be mindful of the communication methods that seem to be the most effective.

Standard communication methods include; posting flyers in employee areas or on digital screens, sending e-mails, recording broadcast messages, cascading messages through management, department huddles, team meetings, rounding, etc.

Be sure to follow location-specific guidelines for distributing and hanging promotional materials. Check with your facility’s team.

Cascade the materials provided by FX Well to promote classes, challenges, and other activities.

Work with the other champions in your facility to divide and conquer! Monthly Networking Calls – Be sure to look out for the start of monthly

calls as a forum to share best practices, experiences, and receive program updates. Other communication vehicles are also in the works including an e-newsletter and central repository for resources.

We want your feedback! You don’t have to wait until the monthly networking call to tell us how it’s going, where you need extra support, or to trouble-shoot. Please contact us anytime!

Provide communication SUPPORT and FEEDBACK

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Talking Points

Champion Network List20 for 20 Team Flyer

Attachments on following pages

Approach and Talking Points for Live Well Be Well Champions Use for Team Meetings, Huddles, Rounding, etc.

• Start by telling your story to make a personal connection! Share your excitement from the kickoff.

Talk about where you are on your wellness journey. And, then clearly link your story to our aspiration to build a culture of health and the healthiest workforce in the health care industry.} After showing your personal commitment, use the suggested talking points below.

• Kaiser Permanente’s goal is to create the healthiest workforce in health care by creating a culture of safety, health and wellness for all employees. We want to be the known leader in supporting staff to have healthy and balanced lives.

• In addition to healthier, more productive, and a more committed workforce, dedicating resources to prevention and creating a culture of health has added benefits:

–Lower overall healthcare costs –Improved attendance –Decreased workplace injuries

• We have made a significant investment to expand Live Well Be Well through an exciting partnership with FX Well, a corporate wellness program that will provide customized wellness technology and expertise to all interested KPMAS employees.

• FX Well will be incorporated into our comprehensive Live Well, Be Well strategy and the 6 core program components: Physical Activity; Healthy Eating; Emotional Health and Wellness; Prevention; Healthy Workplace; and Healthy Community.

• The FX Well programs complement and support the grassroots programming that will continue to be led through Live Well Be Well Site Leads and UBT Health and Safety Champions.

• The first step is to GET ACTIVATED: https://fxwell.com/kaiserpermanente

Starting Monday, April 17th, FX Well is launching the 20 For 20 Team Challenge. You and your teammates will support each other to get up and get active, 20 minutes each day.

Encourage your team members to workout for 20 minutes each day, for 20 days. Any activity counts! In the event of a tie, the final teams will be determined through a raffle of top teams.

Each Kaiser Permanente employee will be placed on a team based on their location. Get activated by April 13th in order to be placed on a team. Look for an email from FX Well with your team roster.

Individuals will earn 20 points a day when they complete 20 minutes of activity. Your team score will be an average of each individual’s total points.

The 8 teams with the highest points will make it through to the Elite 8 championship round, where they will compete at the Under Armour Performance Center for Under Armour gear.

CHALLENGE DESCRIPTION PART OF THE TEAM

EARN IT THE PRIZE

All activity should be tracked using UA Record, which must be connected to the FX Well Hub. Download UA Record now to get started. Connect UA Record to the Hub using the Devices page of the FX Well app.

Visit fxwell.com/kaiserpermanente to get activated in the FX Well Hub. After you’ve completed each step, be sure to download the FX Well app to access the Hub on your mobile device.

TRACK WITH UA RECORD FX WELL HUB

MOVE FOR 20 MINUTES EACH DAY.COMPETE FOR A CHANCE TO WIN PRIZES.

For technical support, email MASlivewellbewell@fxwell.com

2017 LWBW Site Team Leads and UBT Health and Safety Champions

4/6/2017 Purple = LWBW Champions powered by FX Well partnership

Service Area: Local Site Team: MAPMG Lead Health Plan Lead Labor Lead UBT H&S Champions Notes

Baltimore Service Area Annapolis Dr. Tony Boakye Jackie Kilmer Kathleen FitzpatrickMargaret R ShipleyDiane Denise Turner

Baltimore Harbor Dr. Sherell Stokes-Mason Kinnis Williams Denise EaddyToMeki M Melton

Shaloo Bajaj

Columbia Gateway Dr. Felicia Waddleton-Willis Jackie Kilmer Lisa Anderson Tosha Jones

Maple LawnAlice HolmesJuliet Dankwe Johnra Brown Kevin Ross

Severna Park Dr. Karin Dodge Jackie Kilmer Donna WilliamsKathy D Kamsch

Cynthia M Jeffries

South Baltimore Dr. Adeola Jolayemi Joanne Alexander Vacant

Denise Marie Harris, David MorrowBennett Kobitz, Jacinta Tate

Shari Chapman, Sandra Meaders, Andrea JonesStephany Herring-Murrill, Latrisha Cox

Towson Dr. Eva DiCocco Aisha Gibson Tiana SmithChristopher Burdsall

Tina Marie Justice

White Marsh Vacant Kinnis Williams VacantMindy M Bockstie, Gloria MinianoTablang Miniano, Kathleen Juliano

Woodlawn Vacant Kathye Lee Roxanne Young Justin R Phillips

DCSM Service Area Camp Springs Dr. Birju Ringwala Karen Pugh Vacant

Mary Blair HerbertAmabelle Estreba, Ronald WatkinsFelice D Taylor, Lori Greathouse

Capitol Hill Dr. Sos Mboijana (Boyjana) Gary Blake Sandy Romero

Sonya Nettles-Young, Keonna CallowayKimberley Updike, Kahjuan Prue, Jasmynn Jimenez

Rasharde Bolden, Keren RannekleivCarla Jackson-Hodge, Oluwanike Adeyeri

Uchechi Nwokorie, Kendra Epstein

Frederick Dr. Mi-Na Son Marybeth Minch Vacant Zuleima Cecibel Tamayo

Gaithersburg Brandie Armijo Jerry Hildreth Annie Au

LaCoy Townsm, Gladys AsanteIvania Solorzano, Maria Bustamante

Kelly Queen, Rosa DastrangeSamantha Lambert, Brandon Smit, Laurie Rauch

Ingrid Benitez-Ruiz, Gretchen Kendall & Lindsay Corbett

Garrett Joyce Adams Rita Butts-Viollin Kim Porter

Kensington Dr. Neelam Shah Evelyn Sesay Mary Cox

Barbara Bowrin, Milalyn Tanguilig, Adama SallRamiah Howell, Jennette Glotfelty, Manyahlishal Telahun

Lolita Clark & Parisa Samari

2017 LWBW Site Team Leads and UBT Health and Safety Champions

4/6/2017 Purple = LWBW Champions powered by FX Well partnership

Service Area: Local Site Team: MAPMG Lead Health Plan Lead Labor Lead UBT H&S Champions

DC/SM Largo Dr. Adrienne CollierJean Langley

Lisa TerryCindy H O'Brien

Rita Woodley

Tyrina Hall, Kiyonna Williams, Lolita ClarkFolasade Ogundipe, Donna Maurita Young

Amanda Tsatu Turay, Tonya Gordon, Andrea JonesJonathan Walker, Nicole Gaines, Nikkola Smith

Stephanie Wall, Kerlyne Julien, Joseph Wheeler, Juanita Bowman-Rose

Marlow Heights Dr. Tinisha Cheatham William Bolling Jr. VacantLakesha Penny, Nancy Longfellow, Leslie Feder

Valencia Ferguson, Olamide Anibaba, Glenis Wright

Northwest Dr. Rebecca Fitch Sonia Jackson Terry PowellEan Lischin-Smith, Fatu Stewart-Brooks

Teresa Boyd & Pamela Waring

Prince George's Dr. Adrienne Stevenson Randolph Williamson Vivene Williams Dora Alicia Velasquez

Regional Offices Mary Zmuda Jamie Bennett VacantJames Geist, Barbara Bowrin,

Aretha Lesane, Chawn Francine Providence Robin McClave, Wafa Taher & Ana Vera

Shady Grove Dr. Sandra Swann Jerry Hildreth Sonia Louis-LapierrePatricia Arrington, Esther AkotoLuis Velasco, Christine Lepoutre

Silver Spring Dr. Jessica Morris John Broesalme Joan FriasJuana Martinez, Kim Porter

Tara Robinson, Victoria Nedd

Technical Services Center Sasha Christian Vacant Dan Dunkers

NOVA Service Area Ashburn Dr. Khadija Alvi Erika Trammell Regina McCombs

Heidi Rae HaynesDavid Leng

Jennifer Janelly

Burke Vacant Kevin Cohn Keyome JenningsJulie Aldes Isaacs, Harumi V Sanchez-Yoza

Carlene Rae Gonzalez, Dorothy Yeboah, Gelila Tesfaye

Fair Oaks Dr. Seema Chaudhary Bob Duggan Lenora (Dawn) Smith

Annette Craig, Josee Anne Bailey, Matthew HammWendy Hollomon, Joan Stewart-Lewis

Kathleen Hall, Helen Farfan, Kareem Ibrahim

Falls Church Dr. Paul Millea Mohammad Usman Kenisaa Whyte

Crystal Woolfolk McDonald, Darryl DeanDinah Malapira, Michael Matsui, Aron YabesJacqueline Adames, Bonita Mills, Wai Wong

Julle Nhung Que Tran, Mary Ann Sprouse, Josephine Sarsour

Fredericksburg Dr. Lisa Jenkins Rachel Simpson Marilu ChristianCarrera Watson, Teresa Pace

Amee Dawn Walls

Manassas Dr. Kiila Johnson Wanda Morgan Katrina SchaetzKaren Orren, Armalinda Wellman

Kelly Matlak, Loreen Cyril Satari, Lisa Golden

Reston Dr. Seonae Pak Allan Aziz VacantSharon Burner, Sharon Morris, Rebecca McPherson

Jhannalyn Michelle Mitchell, Phonephet Vogsavat

Springfield Dr. Eleanor Wilson Portia Butler Vacant

Debora Mayhew, Iris B Cossio-Maranon, Noah OwotokiNakita Coleman, Angela James, Dina Del Cid

Rochelle Evangelista, Dennis Gray, Antoinette Kitt, Nakita Brown

Sterling Jordan Zebert Terry Wise

Tyson's Corner Dr. Pamela Alexander Robert Brown Vacant

Yasmin Todd, Nava Szwergold, Annette Shelton, Keonna CallowayLisa Lartius, Jamila Deanda, Eileen Chiama, Doea Colihan

Pamela Kassami, Carlene Gonzalez, Clinton Burt, Gina Cahill, Ashlee Laroue, Ludvig Yabar

Woodbridge Dr. Cristina Policarpio Paquita Gillard Vacant

Mary Singer, Margaret Furman, Brett Joseph Lawrence, Banchialem Kifetew, Doris Asiedu, Elsa Jackelin Menjivar,

Ramses Chavarria

Resources

FX Well Hub

Live Well Be Well Website

Healthy Workforce Team Wellness Tools

Regional Wellness Programs Team

Shannon HinesRegional Wellness Programs, ManagerShannon.S.Hines@kp.orgHuman Resources, Regional Office301-816-6559

Jamie BennettRegional Wellness Programs, ConsultantJamie.M.Bennett@kp.orgHuman Resources, Regional Office301-816-6175

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