lita: taking your workshops to the web
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ALA Annual Conference
Taking Your Workshops to the
Web
LITA Education Committee
6/25/2011
ALA Annual Conference
8:00 – 8:30 am Introductions 8:30 – 9:00 am Tool Review 9:00 – 9:45 am Online Workshop Design 9:45 – 10:00 am Break 10:00 – 11:00 am Introducing
Interactivity 11:00 – 11:30 am Looking ahead 11:30 – noon Questions
Workshop Schedule
6/25/2011
ALA Annual Conference
Two ways to participate:1. GoToWebinar (8:00 am – 10:00 am)
Reserve your Webinar seat now at:https://www2.gotomeeting.com/register/691475794
System Requirements PC-based and Macintosh®-based attendees
Required: JavaScript™ and Java™ enabled No mobile options
For Online Participants
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ALA Annual Conference
Two ways to participate:2. Adobe Connect (10:00 am – 11:00 am)
No reservation required:http://amigos.adobeconnect.com/lita/
System Requirements PC-based, Macintosh, and Linux attendees
Required: Adobe® Flash® Player 10.1 Mobile attendees
Apple devices: iOS 3 or 4, created for Apple iPhone; compatible with Apple iPad and iPod Touch (3G or 4G connection recommended)
Android™ devices: Android 2.2; Adobe AIR® for Android; compatible with HTC Nexus One and Motorola Droid (3G or 4G connection recommended)
For Online Participants
6/25/2011
ALA Annual Conference 6/25/2011
GoToWebinar Interface1. Viewer Window
2. Control Panel
ALA Annual Conference 6/25/2011
GoToWebinar Interface1. Viewer Window
2. Control Panel
ALA Annual Conference 6/25/2011
GoToWebinar Interface1. Viewer Window
2. Control Panel
ALA Annual Conference 6/25/2011
GoToWebinar Interface1. Viewer Window
2. View in Fullscreen Mode
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GoToWebinar Interface1. Full-screen View
2. Control Panel
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GoToWebinar Interface1. Full-screen View
2. Hide Control Panel
ALA Annual Conference 6/25/2011
GoToWebinar Interface1. Full-screen View
2. Hidden Control Panel
ALA Annual Conference
Presenters
Danielle Cunniff Plumer,Texas State Library and Archives Commission
Christine PetersonAmigos Library Services
Cody Hanson,University of Minnesota Libraries
Introductions
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ALA Annual Conference
What kind of library do you work in? Academic library
Public library
School library
Special library
Student/Consultant/Other
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Getting to Know You: Poll
ALA Annual Conference
What types of online instruction are you interested in? Information literacy
Library database training
Other library skills
Professional development
General technology
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Poll #2
ALA Annual Conference
What is your biggest concern about online instruction? Technological problems
Limited interactivity
No body language
Boring content
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Poll #3
ALA Annual Conference
To develop education programs relating to library and information technology
To act as a clearinghouse for preconferences and pre-midwinter workshops.
To research, propose, and monitor LITA's web-based educational offerings.
To encourage research on education matters pertaining to technological subjects.
LITA Education Committee
6/25/2011
http://connect.ala.org/node/65133
ALA Annual Conference
Charge for 2011-2012: 6 webinars
4 web courses
Regional Institutes
In-person workshops at Midwinter, Annual
Proposals accepted at http://www.ala.org/ala/mgrps/divs/lita/litaevents/education/proposalform.cfm
LITA Education Committee
6/25/2011
http://connect.ala.org/node/65133
ALA Annual Conference
Webinar 1-2 hours in length
Typically live; sometimes recorded
Typically one-way communication (limited interactivity)
Audience size varies depending on license; often can exceed 100 students
6/25/2011
Types of Online Education
ALA Annual Conference
Workshop Multi-day; usually 8-12 hours of content
Typically live; sometimes recorded
Primarily one-way communication but may offer interactivity through chat, discussion fora
Audience size varies but rarely more than 50; 15-25 considered optimal
6/25/2011
Types of Online Education
ALA Annual Conference
Course May include 12-36 hours of content
(semester length)
Typically live with some asynchronous components
Mix of one-way communication and interaction
Audience size varies but rarely more than 20; 8-15 considered optimal
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Types of Online Education
ALA Annual Conference
Online Discussion Can be extended for any length of time
Asynchronous discussion through course management system or other forum Also can be done in some blogging
systems that support threaded comments
Audience can be any size
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Types of Online Education
ALA Annual Conference
Simulcasting/Streaming Video Usually limited to 1 hour sessions;
sometimes may last for full day
One-way broadcast of a live event
Audience size depends on system used; many limit number of simultaneous viewers
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Types of Online Education
ALA Annual Conference
What format of online instruction appeals to you most? Webinar
Online workshop
Online course
Online discussion
Simulcast/Streaming Video
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Poll #4
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Product Families
ALA Annual Conference
What online learning tools have you used? Web conference tools
(WebEx, Skype, Wimba, GoToMeeting)
Webinar tools (Adobe Connect, GoToWebinar, etc.)
Course management systems (Moodle, Blackboard)
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Poll #4
ALA Annual Conference 6/25/2011
Web Conference Tools
Common Tools: WebEx
Adobe Connect 8
GoToMeeting
Skype (Video chat)
Tinychat (Video chat)
Characteristics: Best for small groups
Freemium options
Features: Voice interaction
Application sharing
Chat
Annotation & drawing tools
Webcams & video (new!)
Mobile device support
ALA Annual Conference 6/25/2011
Web Conference Tools
Source: Lifehacker, June 8, 2010http://lifehacker.com/5558512/best-web+based-conferencing-tool-webex
ALA Annual Conference 6/25/2011
WebEx
ALA Annual Conference 6/25/2011
GoToMeeting
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Webinar Tools
Common Tools: Adobe Connect 8
GoToWebinar
Elluminate
ReadyTalk
iLinc
Characteristics: Up to 1,000 attendees
Primarily broadcast
Features: Chat
Some with instructor only
Slide sharing
For some, slides must be uploaded to server
Application sharing (varies)
Registration and participant management
ALA Annual Conference 6/25/2011
ReadyTalk
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GoToWebinar
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Elluminate
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Adobe Connect
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iLinc
ALA Annual Conference
Plan the Workshop Determine learning objectives Accommodate learning styles
Develop the Workshop Storyboards and Slides Supplemental Content
Teach the Workshop Production Considerations
Evaluate the Workshop Lessons Learned
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Designing the Online Workshop
ALA Annual Conference
Clay, Cynthia. Great Webinars: How to Create Interactive Learning That Is Captivating, Informative and Fun. Seattle, Wash: Punchy Pub, 2009.
Smith, Susan S. Web-based Instruction: A Guide for Libraries. Third edition. Chicago: American Library Association, 2010.
Dupuis, Elizabeth A. Developing Web-Based Instruction: Planning, Designing, Managing, and Evaluating for Results. New York: Neal-Schuman Publishers, 2003.
ACRL Instruction Section, Instructional Technologies Committee. Tips for Developing Effective Web-Based Library Instruction. 24 June 2011. Available online at http://www.ala.org/ala/mgrps/divs/acrl/about/sections/is/projpubs/tipswebbasedinstruction.cfm
6/25/2011
Resources
ALA Annual Conference
Outline the objectives and outcomes clearly to establish purpose and realistic expectations. Outcomes address the larger overall goal(s) of
student learning. Objectives address actions or learning behaviors
that will result from the instruction. Keeping this tip in mind helps to avoid the use of
technology for technology's sake.
6/25/2011
ACRL Tips on Pedagogy
http://www.ala.org/ala/mgrps/divs/acrl/about/sections/is/projpubs/tipswebbasedinstruction.cfm
ALA Annual Conference
A = Affective Uses the power of feelings and emotions to
engage and reinforce learning
Example Objective Statements: Proposes methods to investigate authenticity
Resolves apparent contradictions between sources
Questions reliability of possible sources
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Learning Objectives
ALA Annual Conference
B = Behavioral Acquires desired skills (AKA psychomotor)
Example Objective Statements: Constructs a bibliographic citation
Navigates through a complicated website
Revises work based on instructor feedback
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Learning Objectives
ALA Annual Conference
C = Cognitive Demonstrates knowledge and understanding
Example Objective Statements: Identifies the components of a bibliographic
citation
Integrates materials from multiple sources into a coherent argument
Explains criteria for selection of a primary source
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Learning Objectives
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STAR and SMART
SpecificTangibleAttainableResults-oriented
SpecificMeasurableAttainableRelevantTimely
ALA Annual Conference
Provide a clear, intuitive structure that: reflects the objectives of the instruction allows for different learning styles permits the student to self-pace and remediate
Incorporate contemporary language and topics, be as succinct as possible, and don't be afraid to entertain.
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ACRL Tips on Pedagogy
http://www.ala.org/ala/mgrps/divs/acrl/about/sections/is/projpubs/tipswebbasedinstruction.cfm
ALA Annual Conference
Style Prevalence Instruction Techniques
Visual 60-70% of population Slides, including bullet points; images; diagrams; charts
Auditory 20-30% of population Lecture; group discussion; verbal reinforcement; group activities; reading aloud
Tactile 8-10% of population Copying; writing; drawing; acting; role-playing
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Learning Styles
ALA Annual Conference
Web Content Accessibility Guidelines 2.0 Principles:
Information and user interface components must be presentable to users in ways they can perceive
User interface components and navigation must be operable by the user
Information and the operation of the user interface must be understandable by the user
Content must be robust enough that a wide variety of user agents can interpret it, including assistive technologies
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Accessibility
ALA Annual Conference
Include active learning techniques to foster student-computer, student-student and/or student-instructor interaction. Some techniques to consider incorporating include: developing tools to aid in student self-assessment
and feedback providing occasion for discussion creating collaborative opportunities to enhance
comprehension of concepts being taught
6/25/2011
ACRL Tips on Pedagogy
http://www.ala.org/ala/mgrps/divs/acrl/about/sections/is/projpubs/tipswebbasedinstruction.cfm
ALA Annual Conference
Tool Visual Auditory Tactile
Lecture alone Very low Very high Very low
Lecture with slides Very high High Low
Chat discussion Medium Low High
Polling Medium Very low High
Notetaking High Low Very high
Whiteboard annotations High Very low Very high
Status icons Medium Very low Medium
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Interaction by Learning Style
Clay, p. 60
ALA Annual Conference
Use outlines, storyboards Break content into manageable chunks
For online courses, aim for 30-60 slides per hour (more is better)
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Developing the Course
ALA Annual Conference
Identify supplemental content Slide handouts
Exercises
Additional reading
Bibliographies
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Developing the Course
ALA Annual Conference
Eliminating exercises Testing knowledge with polling questions Limiting participant chat Not allowing questions until the end Making the presentation overly fomal Reading off a series of bullet-points or
directly from a script
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Repurposing errors
Clay, pp. 106-107
ALA Annual Conference
Use standard PowerPoint Avoid Web 2.0 presentation techniques
Avoid animation and visual effects
Use common fonts
Be cautious with embedded audio and video
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Avoid Potential Issues
ALA Annual Conference
Test the presentation in advance Be sure that entire slide can be seen in
the participant’s window
Check for missing or modified content
Check colors, fonts, and other design elements to make sure that they are rendered cleanly
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Avoid Potential Issues
ALA Annual Conference
Assemble a team
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Presenting the Workshop
Role Responsibilities
Instructor • Delivers content• Responds to questions
Host or producer
• Monitors chat• Keeps track of timing
Technical support
• Troubleshoots issues• Monitors bandwidth
ALA Annual Conference
Be familiar with the interface Run a complete practice session if
possible without students Check on slide formatting
Identify timing issues
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Presenting the Workshop
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Instructor InterfactInstructor View
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Instructor View
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Instructor View
ALA Annual Conference
Be familiar with the interface Beta test the workshop before going live Find students from friends, co-workers,
students Offer free tuition, coffee shop cards –
whatever works!
Emphasize interactive elements and exercises to discover weaknesses
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Presenting the Workshop
ALA Annual Conference
Evaluation Include an evaluation that directly
references the stated learning objectives Pre- and post-test questions are useful
Limit the number of questions 5-7 questions are effective
Tie student completion certificate to evaluation completion if possible
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After the Workshop
ALA Annual Conference
Technology Fail Common issues:
Insufficient bandwidth
System outage
Incorrect equipment
Remedies Make sure that you have technical support
Test the system repeatedly
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Lessons Learned
ALA Annual Conference
Participant Fail Common issues: Students have problems with
headphones/microphones
Students cannot see the slides/chat/poll/status area
Students do not participate in chat-based discussion
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Lessons Learned
ALA Annual Conference
Participant Fail Remedies Provide clear instructions at the beginning
of the workshop
Tell students how to contact technical support (telephone as well as online)
Improve exercises and be patient
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Lessons Learned
ALA Annual Conference
Instructor Fail Remedies Practice, practice, practice
“Apprentice” with an experienced instructor
Use the two-computer approach
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Lessons Learned
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Two-Computer Approach
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Questions?
ALA Annual Conference
Adobe Connect (10:00 am – 11:00 am) No reservation required:
http://amigos.adobeconnect.com/lita/ System Requirements
PCs and Macintoshes: Do a System Checkhttp://na1cps.adobeconnect.com/common/help/en/support/meeting_test.htm
(You don’t need to install the software) Apps (mobile devices): Check your app store
6/25/2011
Break