listen and hear: social media jungle ces 2010
DESCRIPTION
At Jeff Pulver's Social Media Jungle at CES 2010 I gave a 15 minute presentation called "Listen & Hear." I talk about the value of leveraging Social Media tools to listen to and engage with your customers, and I give some examples from Myxer.com, where I am VP Business Development and Chief Evangelist. You can find me at jeffreysass.com. The video of the presentation is at http://vimeo.com/8699231TRANSCRIPT
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listen
@sass
&hear
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don’t be a pinhead
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shoutingis so
old school...
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listeningis
better
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social media
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social media
is not an industry
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brand
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product
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name
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industry
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competition
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truth
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transparency
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too much information
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what’s important?
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search
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keywords
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#hashtags
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real-time
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customers
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marketing
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sales
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support
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now what?
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listen
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hear
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hear
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helpfulear
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hengagingar
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heaccessibler
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hearesponsive
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helpfulengagingaccessibleresponsive
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listen & hear
@sasswww.jeffreysass.com
www.myxer.com