linking what you learn with day to day practice - 2013 training brochure

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DHP Research & Consultancy Training Brochure 2013

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Health Research Training Brochure for 2013

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Page 1: Linking what you learn with day to day practice - 2013 Training Brochure

DHP Research & Consultancy Training Brochure

2013

Page 2: Linking what you learn with day to day practice - 2013 Training Brochure

.

www.dhpresearch.com

Training Proposals

1

Cognitive Interviewing Skills

2

Designing Patient Experience & Health survey Questionnaires and Health Survey Questionnaires

3

Patient Reported Outcome Measures in Clinical Trials and Health Surveys

4

Patient Experience: From Data to Insight to Quality Care

5

Using Focus Groups and Interviews in Healthcare Research

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Page 3: Linking what you learn with day to day practice - 2013 Training Brochure

Scheduled Training

Choose from one of our scheduled training courses that will help you achieve your goals.

Developed to support clinicians, commissioners and providers, managers, health professionals and researchers our Standard Scheduled Training Programme provides a range of training including, courses in Cognitive Interviewing, Discovery Interviewing, Patient Reported Outcome Measures (PROMs), and Questionnaire design,

All our courses are taught by experienced training consultants in a hands-on and relaxed environment and are accompanied by comprehensive course notes and materials.

Our scheduled training courses are held at our Bloxham Mill Business Centre offices, but can delivered at a venue and time convenient to your organisation providing 6 or more delegated are registered.

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Introduction

At DHP Research our focus is to provide high quality training to the health sector that links what you learn with day-to-day practice. To accommodate your requirements we devised two training options for you.

Customised Training

If you cannot find a training course we can customise our courses to your specific objectives or design a new course specifically to match your requirements..

Delivered at a venue or at your offices at a time convenient to you, our training workshops are fully customised to your requirements.

Delegates receive their own training pack comprising a CD of the presentations, bibliography of further reading and examples of the tools and techniques used in the workshop.

www.dhpresearch.com 1

Page 4: Linking what you learn with day to day practice - 2013 Training Brochure

Course outline

• Background and introduction to cognitive theory • Cognitive interviewing methods • The sequencing and organising of the interview • Designing the cognitive interview probe sheets • Conducting the cognitive pre-interview and warm-up • Practicing the cognitive interview with feedback • Identifying problems in PRO items • Reporting findings and implementing changes

Target audience

The course has been developed specifically for those who need to plan a cognitive test for the first time or feel they need more understanding of the whole process, need to gain practical experience in cognitive interviewing techniques and data analysis, commission research and need to understand more about question pre-testing.

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Introduction

Cognitive Interviewing has become a standard technique in the development and evaluation of patient reported outcome (PRO) measures and health survey questionnaires and is an essential component in establishing the validity of a questionnaire.

This one day course gives participants a thorough grounding in cognitive interviewing skills, including the different types of interviewing techniques, planning the interviews, conducting the interviews and analysis.

Key learning outcomes

• Design and plan a cognitive interview taking account of the different interviewing techniques

• Develop a sampling and recruitment strategy • Conduct a cognitive interview • Identify and report on problems with questionnaire items

When, Cost and Location

• Wednesday April 17th 2013 • £275 + VAT. • Bloxham Mill Business Centre, Banbury OX15 4FF

• How to book

Contact: [email protected]

www.dhpresearch.com 2

Page 5: Linking what you learn with day to day practice - 2013 Training Brochure

Course outline

• Establishing the key objectives of the study • Defining the target population • Defining the Information required

- Types of Data - Types of Analysis

• Developing a decision tree • Using the question tool bag (1) Closed Questions • Using the question tool bag (2) - Rating Scales - Number of Points - Balanced or unbalanced - Don't Know Responses • Types of Rating Scale • Precision and word crafting Qualities of a good question - Avoiding Ambiguity - Avoiding bias - Use of Language • Question order • Layout, instructions, routing and coding

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Introduction

This one day workshop is designed to help participants produce effective patient experience and health survey questionnaires that will give you reliable and valid information about the behaviours, choices, opinions and experiences of your target population.

Target audience

This course is aimed at novice and intermediate experienced participants who need to design patient questionnaires as part of their work and who wish to have a better understanding of best practice.

Key learning outcomes

This 1 day course will equip participants with a thorough understanding of the key principles of questionnaire design that will maximise response rates and provide reliable and valid information on patient behaviour and the experiences of their health and care.

When, Cost and Location

• Wednesday May 15th 2013 • £225 + VAT. • Bloxham Mill Business Centre, Banbury OX15 4FF

How to book

Contact: [email protected]

www.dhpresearch.com 3

Page 6: Linking what you learn with day to day practice - 2013 Training Brochure

Course outline

• What is a PROM and why use them? • A look at the different types of information we can get

from a PROM • How is a PROM developed? An overview of the key stages

in the development of a PROM • Choosing the right PROM – A review of the selection

criteria including practicality, purpose of the study, validity and reliability, feasibility generic versus disease-specific

• PROMs and commissioning – Can PROM data support the commissioning process?

• End-point and Conceptual Model development • Interpreting and presenting PROM data

Target audience

This is an introductory course is suitable for clinical trialists, researchers, healthcare professionals and commissioners who have limited experience of PROMs and want to gain a greater and practical understanding of what they are and how best they can be used in different health care settings.

.

Introduction

This one day workshop is designed to help participants produce effective patient experience and health survey questionnaires that will give you reliable and valid information about the behaviours, choices, opinions and experiences of your target population.

Key learning outcomes

By the end of the course delegates will be equipped with a practical understanding of the key concepts around what PROMs are, what they measure and why use them. You will also gain greater insight into the different types available, issues of reliability and choosing the appropriate PROM for the study.

When, Cost and Location

• Wednesday 12th June 2013 • £225 + VAT. • Bloxham Mill Business Centre, Banbury OX15 4FF

How to book

Contact: [email protected]

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Course outline

• Basic elements of data collection, management and storage

• Selecting the appropriate method for collecting patient experience

• Getting from data to actionable insight – getting a different perspective

• How insight can be effectively deployed in providing improved healthcare

• Developing a practical service improvement plan

Target audience

Healthcare Professionals , practice managers, general practitioners, and management involved in the improvement of the patient’s experience.

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Introduction

How much do we miss what the data is telling us and how do we move from the data to real and actionable insight that leads to improved delivery of healthcare?

The workshop explores how your organisation/practice can gain credible, practicable and actionable insight from the patient’s experiences and actively respond to it in improving the quality of care.

We will provide you with the techniques to get more originality, innovation, clarity and depth of thinking rather than just looking at frequency counts.

Key learning outcomes

Choose the most appropriate method of data collection Understand what the data is telling you How patient feedback can be used more creatively

When, Cost and Location

• Wednesday 17th July 2013 • £225 + VAT. • Bloxham Mill Business Centre, Banbury OX15 4FF

How to book

Contact: [email protected]

5 www.dhpresearch.com

Page 8: Linking what you learn with day to day practice - 2013 Training Brochure

Course outline

• What are the key differences between one-to-one and group interviews, and when should researchers think about using these techniques?

• How should interview and focus group plans fit into

research designs in terms of sampling, access and recruitment?

• Developing a semi-structured interview topic list - how

can as much control as possible over the interview ‘agenda’ be given to the research participants?

• The use of stimulus material to facilitate focus group

discussions.

Target audience

Healthcare Professionals , practice managers, general practitioners, and management involved in the improvement of the patient’s experience.

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Introduction

Qualitative research methods are now a major methodology used in healthcare research – largely because of a more widespread recognition of the value of gaining knowledge about ‘how events look and seem through the eyes of those involved in them’. The most common research techniques used in qualitative designs are individual and group interviews.

Key learning outcomes

• The appropriate use of different ways of collecting verbal data.

• The design of materials for one-to-one interviews and focus groups.

• The conduct of one-to-one interviews and focus groups. • Maximising the quality of data collected.

When, Cost and Location

• Wednesday 11th September 2013 • £225 + VAT. • Bloxham Mill Business Centre, Banbury OX15 4FF

How to book

Contact: [email protected]

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Copyright DHP Research 2012

DHP Research & Consultancy Ltd Bloxham Mill Business Centre, Barford Road, Bloxham, Banbury, Oxfordshire OX15 4FF Tel: +44 (0)1272 4233 Tel: [email protected]

www.dhpresearch.com

To book your place contact [email protected]