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Robert Nicholas Harvey300 NE Moberly Lane Apt. P2 Bentonville, AR 72712
SKILLS
2 years of supervisor experience Communication Create PO&CO using SAP Risk Management BI Reporting/Analytics Delegates tasks Effectively Experienced in retail math Team Management Identify problems and develop solutions
PROFESSIONAL EXPERIENCEWal-Mart Stores Inc. Pickup, Bentonville ARProject Manager IMarch 2016 – Present
Constructs: Create and send weekly communication to senior members of leadership which is cascaded to the stores.
Appreciation: Creates and designs awards for store associates to celebrate their accomplishments in alignment with company standards
Manages: Acts as a liaison from the field to various divisions of the company to expedite construction issues our stores have in order to resolve quickly.
Oversee: The conversion to new reporting platforms in order to improve data accuracy and reduce man time needed when reporting.
Create: Creates reporting for senior members of leadership and stores in order to drive business based on data.
Wal-Mart Stores Inc. Logistics, Bentonville ARPurchase Order AdministratorJune 2014-February 2016
Resolves: Provide solutions to rejected invoices in Teamworks/Webforms Creates: Create purchase orders and requisitions using SAP for projects Plan: Devise process improvements to better utilize team efficiency Prioritize: Work escalated or time sensitive issues with a sense of urgency Assist: Provide support to suppliers to obtain necessary information to complete business transaction
Wal-Mart Stores Inc. Logistics, Bentonville ARSenior Warranty AdministratorSept. 2013 – June 2014
Analyze: Provide performance analytics for distribution centers regarding warrantable assets Strategize: Assist in strategic planning of department growth and efficiency increase. Report: Create detailed reporting using the Business Intelligence program for analysis, planning, and
performance review. Communicate: Maintain communication channels with assigned vendors to monitor our company needs
as well as product quality standards are met
WAL-MART.com Finance, Bentonville, AR Specialty CoordinatorSept. 2012 – Sept. 2013
Manage: Oversee the Remedy system for the department (creating system macros, compile reports, provide analytics)
Improvements: Continually provided ideas and suggestions for system enhancements; for example in: Remedy by creating a reporting process to monitor the volume received for the department to more effectively serve the customer and reduce the time of work and issues.
Support: Support in different areas such as fraud verification (orders), reviewing system rules to reduce customer insult, manual bill and refund customers,
Trainer: Train associates in Remedy system, billing and refunding customers, reviewing system rules in Retail Decisions