Agency managementMaximise your income with LINE’s yield management analysis tool.The system enables your agents to forecast port call resultsthrough bookings and bills of lading web feeds directly into theLINE database. LINE calculates the projected port call cost andvoyage pre-calculations enabling you to optimise your cargo mixand your revenue. LINE will reconcile all rates and servicecontracts and will automatically audit any stored bills of lading. Inaddition, LINE will invite your customers to visit your 24/7 webfacility to track their cargo, receive status notifications, downloadschedules, place bookings, retrieve rates and downloadassociated bills of lading.

Tariffs, quotations and agreementsThis important function allows tariffs and service contracts to bemanaged effectively. The software is highly flexible and caters forthe specific criteria required by feeder, container, ro-ro and break-bulk operators. Standard and conditional surcharges are alsoeasily managed by LINE along with special quotations and serviceagreements for defined time-periods.

BookingsBookings are received into LINE through the web portal, directlythrough an EDI feed or manually entered by the agent. Thecorrect rates and costs are automatically applied to highlight thecontribution for each booking. Resources such as space and

equipment are automatically allocated at the time of booking toensure there is no shortfall and that vessel and equipment utilisationis optimised. Special cargo requests – such as dangerous goods,reefer, and out-of-gauge cargo – are easily handled and triggerautomated alerts and notifications to the relevant parties.

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Take control of your liner business

LINE allows you to manage your liner business across your network of offices. It provides complete visibility andmanagement of product tariffs, contribution margins, quotations, agreements, bookings, documentation andrevenue collection. You take control of your agents as they perform the day-to-day transactions required to deliver aquality service to your customers.

Commercial (LINE)

Hamburg • Manila • Miami • Singapore

LIMA for carriers

Yield Management - the practice with Softship

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DocumentsOnce the booking has been confirmed, LINEautomatically populates the bill of ladingwhich is then presented for approval with allother relevant documents such as manifests,loading lists and commission statements. Youretain complete control over the freight andassociated charges as well as how and wherepayments are made.

InvoicesLINE facilitates automatic invoicing eitherthrough your agents or direct to your clients.The software ensures that each of youragents has updated invoicing informationensuring timely billing and credit control. Nofreight or associated charges are left unbilled.Invoicing preferences and credit terms foreach of your clients are retained, applied andchecked by the system.

Business intelligenceAll performance, volume and revenue data iscollected and consolidated in LINE’s datawarehouse. This enables comprehensivemanagement reporting and the ability toeasily import data into Softship’s businessintelligence tool, SIBIA. Real time analysis of actual performanceagainst budgets and targets is easily achieved.

Business Benefits• Complete control and visibility of your business• Up-to-date information on quotations and bookings from

all your agents• Optimisation of cargo mix• Efficient customer services• Efficient allocation of space and equipment• Yield management• Flexible management reporting• Inbuilt business intelligence

Key Features• Streamlined handling of quotations, bookings, bills of

lading and invoices by your agents

• EDI integration with customs, port authorities, portals and

partners.

• Interface to accounting and other packages

• Integration with web portal allowing comprehensive web

services for customers.

• Fully customisable

• Automated customer alerts and notifications

Commercial (LINE)

Commercial (LINE) helps you optimize your operations and calculates your contribution margin

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Softship GermanyT +49 (0) 40 89 06 8-0E team_ham@softship.com

Softship USAT +1 954 606 5672E team_mia@softship.com

Softship SingaporeT +65 6 227 24 97E team_sin@softship.com

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