Document Delivery / Interlibrary Loan

Comparing a large academic library with a regional public library

Presentation formatPresented by Amber Nicholson (University of Otago) and Julie Stretch (Wanaka Library)● Te Puna interloan - an overview● University of Otago

o Use and userso Facts and figureso Sourceso Challenges

● Wanaka Library

● Any questions?

Te Puna Interloan - an overview

● 88% of New Zealand libraries use Te Puna Interloan● Te Puna Interloan facilitates borrowing from, and

lending to, NZ and AUS libraries● Te Puna Interloan uses VDX - an OCLC tool● Jointly administered by LIANZA and the National Library

of New Zealand● Uses a web interface for initiating, responding to and

monitoring requests throughout the Interloan process● Allows for charging and reciprocal arrangements

University of Otago - Use and users

● ‘Get It Interloan’ used by University staff, students; Otago Polytechnic staff, students; Hospital staff

● Provides access to books and scans from anything we don’t hold

● Links into purchase-on-demand● Free for most items

Facts and figures● 12 staff, across 6 branches, including

o Supply Anchoro Domestic Requesting Anchoro International Requesting Anchoro Flexible Delivery Librarian

● ~10,000 requests for our clients each year, of which 7,000 are filled

● ~5,000 items supplied from our collections, of which ~500 are supplied overseas

● Over 90% free to our clients

SourcesDU uses a variety of sources, normally in this order:1. Free local sources (reciprocal arrangements)2. Subito (copies) - based in Germany3. Other local sources (NZ and AUS)4. National Library of Medicine (copies) - based in USA5. OCLC6. Other international sources, eg:

a. The Diet Library, Japanb. ProQuest (theses)c. British Library

Challenges

● Workload!● Speed of supply, both to and

from Otago● Navigating international

waters● Maintaining a client-centred

focus● Lending from multiple

collections

Any questions?

Statistics gathered from University of Otago internal data; Te Puna InterloanImages on slide 4 from University of Otago website;

other slides are author’s own images (Amber Nicholson)Consultation bay image used with permission - taken by Kate Thompson, Law Library, University of Otago