liad ofek vice president, technical services expand networks
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Liad Ofek Vice President, Technical Services Expand Networks. Clearing the Way for VoIP in the Branch. What’s the Hidden Cost? The promise and the reality of VoIP VoIP challenges in the Branch Office The Expand Compass Solution for VoIP deployments. 80% of Users are Remote!. - PowerPoint PPT PresentationTRANSCRIPT
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Liad OfekVice President, Technical Services
Expand Networks
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Clearing the Way for VoIP in the Branch
What’s the Hidden Cost? The promise and the reality of VoIP VoIP challenges in the Branch Office The Expand Compass Solution for VoIP
deployments
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Conflicting Commercial & User Requirements
Remote UserRemote User
Remote UserRemote User
Remote UserRemote User
80% of 80% of Users Users are are
RemoteRemote!!
80% of 80% of Users Users are are
RemoteRemote!!
87% of 87% of Users Users are are
RemoteRemote!!
Corporate HQCorporate HQ
San Francisco Remote User annoyedannoyed
Poor response time
London Remote User frustratedfrustrated
High support costs
Tokyo Remote Usergives upgives up
Lack of productivity
HQ Cost-reduction Simplicity Consolidation Business Continuity Regulatory Compliance
REMOTE Globalization Productivity
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The Promise of Voice/Video and Data Convergence
Reduces cost Simplifies management Provides enhanced features Delivers greater mobility for the distributed business Provides same quality as PSTN calls Converged Voice, Data, Video – unified infrastructure for
feature-rich applications Convergence made easy and even more cost-effective with
MPLS (Multi-protocol packet switching)
Voice/Video Over IP are here to stay…BUT...
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The Reality The WAN limits the success of Convergence
Low speed links for remote sites – 128kbps, 512kbps, T1’s/E1’s Low visibility for existing application bandwidth consumption
Performance challenges Unacceptable voice quality Greedy and bursty competing applications MPLS access points are still congested…QoS is not enough
More data is thrown over the WAN Server consolidation Web services Disaster recovery
Voice is not the only business critical application Other data applications can’t be degraded to improve voice quality
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More Applications Deployed To The Branch
WAN
10010101
10110100
10100101
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87% of employees work from the branch (Nemertes, 2004)
New applications Email Internet / Intranet VoIP
Same WAN Frame Relay Leased lines IP VPN MPLS
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Insufficient Capacity and Burst
Remote Branch Challenges
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Latency and Chatty Applications
Insufficient Capacity and Burst
Remote Branch Challenges
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Intermittent Connectivity and Packet Loss
Latency and Chatty Applications
Insufficient Capacity and Burst
Remote Branch Challenges
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Congestion and Greedy Applications
Intermittent Connectivity and Packet Loss
Latency and Chatty Applications
Insufficient Capacity and Burst
Remote Branch Challenges
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The Complete Technology Solution
for VoIP
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WAN Optimization
Compression - reduce data over the WAN: free up the WAN capacity for Voice WAN Compression Gigabyte Caching
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Best-of-breed WAN Compression
Patented algorithms
Byte-level caching Packet header
reduction Adaptive packet
compression Fully transparent
WAN
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Next-Generation WAN Compression
When data repeats, content is delivered from the edge
The “bandwidth effect”
WAN
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WAN Throughput Improvements
Increase WAN capacity Benefits all applications Transparent to WAN,
applications, servers and users
Alternative to WAN upgradeswith a 3 – 9 month ROI
We have literally been able
to trick our 56Kbps lines into
behaving like T1s– Julie Williams, VP & Compliance
Officer
First National Bank Iowa
Microsoft Exchange
0%
Lotus Notes
SAP
NetBIOS
Intranet
Web
XML
Disaster Recovery
Citrix
200% 400% 600% 800% 1000% 1200%
0% 2X 4X 6X 8X 10X 12X
Typical
Improvements
Peak
Improvements
Additional WAN capacity
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WAN Optimization
QoS - Guarantee voice quality Shaping Traffic priority MPLS tagging Policy scheduling Bandwidth limitation
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QoS - Gain Application Control
Prioritize and control apps Guaranteed, min/max bandwidth for key
applications Control/block rogue applications Seamless integration with other
optimization services
We were able to
configure VoIP QoS with
a simple configuration at
30% less than the Telco
cost–Jacob Nielsen, Network
Administrator Brenntag Nordic
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Acceleration
Optimize all applications to improve application response time
Application Acceleration Voice Optimization
(Fragmentation) HTTP Acceleration FTP Acceleration DNS Acceleration HTTPS Acceleration Citrix Acceleration
Protocol Acceleration TCP Acceleration SCPS Reliability
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H
How Does Voice Optimization Work ?
If applications sharing a low bandwidth link include FTP and VoIP, small VoIP packets may be delayed
Fragmentation will sub-divide the large packets and insert the small Reassembly performed at remote Accelerator Applied only to QoS default and low priority queues
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Visibility & Management
Visibility for VoIP performance ExpandView
Central Management Inventory & License
Management Global Visibility Ease of Deployment
Application & Network Visibility
Automatic Application Discovery
NetFlow SLA Management
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Visibility Into Application Performance
Visibility for World-class NOCs Network, application & performance
statistics Application performance and alerting Network trending and analysis
…more impressive were the
monitoring capabilities that
offered in-depth visibility &
enabled us to tune the
performance of Microsoft
Office–Ovvyng Harewood, IT Director for the
Ministry of Finance, Gov of Barbados
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Security
Encryption IP Sec Tunneling 3 DES
AAA Authentication Authorization Accounting RADIUS TACACS+
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WAFS (Wide Area File Services)Will VoIP be affected by server
consolidation ? Terminate CIFS protocol
locally (proxy) to eliminate “chattiness” over the WAN
Cache the objects to provide LAN-like performance
Consolidate other RBO services to provide LAN performance (print, DNS, DHCP, Etc.)
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How Does WAFS Work?
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Summary
Merging voice and data networks can cause significant problems which can offset the financial benefits of VoIP if not addressed properly
Technologies like compression, QoS, protocol and application acceleration, and monitoring are essential to establishing VoIP as an integral application for the branch