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    DR. JAGDISH N. SHETH

    Charles H. Kellstadt Professor of Marketing

    Emory University

    [email protected]

    The Rule of Three:

    How CompetitionShapes Markets

    The Rule of Three:

    How CompetitionShapes Markets

    Publication: The Rule of Three (with Rajendra Sisodia), Free Press, 2002

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    The Rule of Three: How Competition Shapes Markets

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    Market Share and Financial

    Performance

    Market Share and Financial

    Performance

    FINANCIAL

    PERFORMANCE(Return on Assets)

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    The Rule of Three: How Competition Shapes Markets

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    FULL LINE

    GENERALIST

    The Shopping Mall AnalogThe Shopping Mall Analog

    FULL LINE

    GENERALIST

    FULL LINE

    GENERALISTFULL LINE

    GENERALIST

    FULL LINE

    GENERALIST

    FULL LINE

    GENERALIST

    FULL LINE

    GENERALIST

    FOOD COURT

    PRODUCTSPECIALIST

    MARKET

    SPECIALIST

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    The Rule of Three: How Competition Shapes Markets

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    The Rule of Three:

    Some Observations

    The Rule of Three:

    Some Observations

    4. The number one company usually has

    40% market share; number two has 20%

    market share; and number three has 10%

    market share.

    5. If the three full line generalists do not

    concentrate 70% of the market, there is

    room for a fourth full line generalist, so

    long as each has at least 10% market

    share.

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    The Rule of Three: How Competition Shapes Markets

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    Best Practices for Generalists vs.

    Specialists

    Best Practices for Generalists vs.

    Specialists

    1. Volume & Velocity Driven

    2. Asset Turns Advantage3. One-Stop Shop

    4. Full Line Products/Services

    5. Broad Market Positioning

    6. Value/Promotion Competition

    7. Multiple Channels

    8. Integrated Enterprise

    9. Shared Operations

    10. Single Corporate Identity

    1. Service & Selection Driven

    2. Exclusivity Advantage3. Separate Stops Shop

    4. Focused Products/Services

    5. Target Market Positioning

    6. Image/Service Competition

    7. Focused Channels

    8. Multi-business Enterprise

    9. Dedicated Operations

    10. Multiple Brands Identity

    GENERALIST SPECIALIST

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    The Rule of Three: How Competition Shapes Markets

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    Strategies of Different CompetitorsStrategies of Different CompetitorsBECOME A

    CONSOLIDATOR

    MOVE UP

    TO A

    SUPER NICHE

    INSULATE

    FAST

    FOLLOWER

    CHALLENGE

    #1 COMPANY

    INNOVATE

    GROW THE

    TOTAL MARKET

    SELL TO

    FULL LINE

    GENERALIST

    COEXIST

    WITH

    #1 COMPANY

    REFOCUS AS

    SPECIALIST

    #1 COMPANY

    #2 COMPANY

    #3 COMPANY

    NICHE

    PLAYERS

    DITCHDWELLERS

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    The Rule of Three: How Competition Shapes Markets

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    Strategies of Full Line GeneralistsStrategies of Full Line Generalists Full Line Generalist #1 Fast Follower

    IBM, Microsoft

    Grow the Total Market

    Coca Cola, Wal-Mart

    Full Line Generalist #2 Coexist with the Leader

    Avis, McDonald Douglas, EDS

    Challenge the Leader

    MCI WorldCom, Pepsi, Lowes

    Full Line Generalist #3 Insulate from Competition

    Uniroyal, Sprint, Coors

    Innovate

    RC Cola, Chrysler, Sprint

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    The Rule of Three: How Competition Shapes Markets

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    Strategies of Niche PlayersStrategies of Niche Players Niche Players Strategies

    Sell to Full Line Generalist

    Mennon, Maybeline, Gatorade, Ascend, Bay Networks

    Move Up to Super Niche

    Cruise Lines Concorde, Rolls Royce, Boutique Practices

    Ditch Dwellers Strategies

    Refocus as Specialist

    A&P, Service Merchandise, Chapter11 Protection

    Become a Consolidator

    General Motors, Coors

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    The Rule of Three: How Competition Shapes Markets

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    Market Size and the Rule of

    Three

    Market Size and the Rule of

    Three Local to Regional

    Banking Industry

    Regional HoldingCompanies

    Cable T.V.

    Regional to National Airlines

    Long Distance

    Cellular and Paging

    National to Global Airlines

    Consumer Electronics

    Telco Manufacturers

    No matter how large themarket, the Rule of Three is

    prevalent.

    Therefore, when marketsgrow from local to regionalor from regional to nationalor from national to global,

    there is furtherconsolidation of theindustry.

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    The Rule of Three: How Competition Shapes Markets

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    The Global Rule of ThreeThe Global Rule of Three

    U.S.

    3 PLAYERS

    JAPAN

    3 PLAYERS

    EUROPE3 PLAYERS

    GLOBALGLOBAL

    3 PLAYERS3 PLAYERS

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    The Rule of Three: How Competition Shapes Markets

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    The Global Rule of ThreeThe Global Rule of Three

    Passenger Car TiresPassenger Car Tires

    GOODYEAR

    FIRESTONE

    B.F. GOODRICH

    MICHELIN

    PIRELLI

    DUNLOP MICHELIN

    BRIDGESTONE

    GOODYEAR

    BRIDGESTONE

    TOYO

    YOKOHAMA

    Automobile ManufacturingAutomobile Manufacturing

    GM

    FORDCHRYSLER

    TOYOTA

    GMFORD?

    D-C?

    VW?

    TOYOTA

    NISSANHONDA

    RENAULT

    PEUGEOT

    D-C

    BMW

    VWFIAT

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    The Rule of Three: How Competition Shapes Markets

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    The Global Rule of ThreeThe Global Rule of ThreeAircraft ManufacturingAircraft Manufacturing

    BOEING

    AIRBUS

    BOEINGAIRBUS

    ?

    ?

    Airline AlliancesAirline Alliances

    UNITED

    AMERICANDELTA

    STAR ALLIANCEONE WORLD

    SKY TEAM

    LUFTHANSA

    BRITISH AIRWAYS

    KLM

    AIR FRANCE

    JAPAN AIRLINES

    ALL NIPPON

    SINGAPORE AIR

    QUANTAS

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    The Rule of Three: How Competition Shapes Markets

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    Exceptions to the Rule of Three

    Exceptions to the Rule of Three

    Industries not allowed or encouraged tobe efficient through competition are:

    Patent Based Industries

    Pharmaceuticals

    Owner Managed Businesses Professional Services

    Regulated Monopolies

    Utilities Regulated Markets

    Communist Bloc, India, China, Brazil

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    The Rule of Three: How Competition Shapes Markets

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    Industry Life Cycle:E

    fficiency vs. Growth

    Industry Life Cycle:E

    fficiency vs. Growth

    GROWTH

    INDUSTRY

    (SCOPE)

    GROWTH

    INDUSTRY

    (SCOPE)

    START UP

    INDUSTRY

    (SCALE)

    START UP

    INDUSTRY

    (SCALE)

    MATURE

    INDUSTRY

    (REVITALIZE)

    MATURE

    INDUSTRY

    (REVITALIZE)

    AGING

    INDUSTRY

    (DESCALE)

    AGING

    INDUSTRY

    (DESCALE)

    HIGHLOW

    HIGH

    LOW

    INDUSTRY

    GROWTH

    INDUSTRY

    EFFICIENCY

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    The Rule of Three: How Competition Shapes Markets

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    Efficiency Processes for Start-upIndustries

    Efficiency Processes for Start-upIndustries

    REGULATEDMONOPOLY

    EFFICIENCYPROCESSES FOR

    START-UP INDUSTRIES

    SHAKEOUTS &MERGERS

    SHAREDSTANDARDS/

    COSTS

    GOVERNMENTMANDATE

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    Efficiency Processes for Start-upIndustries

    Efficiency Processes for Start-upIndustries

    Scale Through PublicPolicy Government Mandate

    Safety Rules Environmental Policy

    Mandatory Use

    Legalized Consumption

    Regulated Monopolies

    Municipality Services Public Highways

    Public Health

    Welfare Programs

    Scale By Markets Shared Standards/Costs

    Digital Electronics

    Licensing of IntellectualProperty

    Contract Manufacturing

    Third Party Warehousing

    Shakeouts & Mergers

    Automobile Industry ISPs

    Utility Industry

    General Foods

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    The Rule of Three: How Competition Shapes Markets

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    Scope Processes for GrowthIndustries

    Scope Processes for GrowthIndustries

    FullLineSpecialty

    GlobalGLOCAL

    DIVERSIFICATION

    GLOCAL

    DIVERSIFICATION

    GLOBAL

    EXPANSION

    GLOBAL

    EXPANSION

    FULL LINE

    EXPANSION

    FULL LINE

    EXPANSION

    LOCAL

    PENETRATION

    LOCAL

    PENETRATIONLocal

    MARKETMARKET

    EXPANSIONEXPANSION

    PRODUCTPRODUCT

    EXPANSIONEXPANSION

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    The Rule of Three: How Competition Shapes Markets

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    Revitalization Processes for

    MatureIndustries

    Revitalization Processes for

    MatureIndustries

    MARKETSHIFTS

    REVITALIZATIONPROCESSES FOR

    MATUREINDUSTRIES

    INVESTOREXPECTATIONS

    REGULATIONCHANGE

    SUBSTITUTETECHNOLOGY

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    The Rule of Three: How Competition Shapes Markets

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    Revitalization Processes for MatureIndustries

    Revitalization Processes for MatureIndustries

    Substitute

    Technology

    Tire Industry

    Computers

    Television

    Regulation Change

    Airlines

    Health Care

    Telecommunications

    Market Shifts Changing

    Demographics

    Information Services

    Temporary Services

    Investor Expectations Diversification vs.

    Refocus

    Growth vs. Income

    Old vs. New Economy

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    The Rule of Three: How Competition Shapes Markets

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    Descaling Processes for AgingIndustries

    Descaling Processes for AgingIndustries

    Capacity Reduction

    Geographic reduction

    Product reduction

    Segment reduction

    Horizontal mergers

    Outsourcing Functions

    Corporate supportfunctions

    Contract manufacturing

    Third party warehousing

    Customer support

    Breakup of Vertical

    Integration

    Manufacturing vs.

    marketing

    Oil industry example

    Value chain analysis

    Exit the Industry

    Offshore ownership

    Theory of comparative

    advantage

    Chapter11 protection