legal impications in nursing
DESCRIPTION
Legal Impications in Nursing. Documentation. What do nurses document? (What do we “put in writing”?). Patient information Nursing care delivered Outcomes of care Policies & procedures Administrative records. How do nurses document?. Electronically Paper/pen Dictation/transcription - PowerPoint PPT PresentationTRANSCRIPT
Legal Impications in Nursing
DocumentationDocumentation
What do nurses document(What do we ldquoput in writingrdquo)
bull Patient informationbull Nursing care
deliveredbull Outcomes of carebull Policies amp
proceduresbull Administrative
records
How do nurses document
bull Electronicallybull Paperpenbull Dictationtranscriptionbull Some combination of
above
Where do nurses document
bull ldquoNurses notesrdquo or anursing care sectionversus an integrated
record- Patients with cancer
mayhave multiple records
Why do nurses document
bull Provides an account of the care delivered
bull Promotes continuity of care
bull Reduces redundancy in care delivered
bull Supports chargesbilling
bull May be your best defense---or your worst
bull enemymdashin the event of legal action
Why do patients sue
bull To obtain compensation for perceived
harminjurybull To obtain informationbull To retaliate vent anger or frustrationbull To ldquoprevent this from happening to anyone elserdquobull (Family) To advocate on behalf of injured or
deceased relative
Elements needed to support allegations
of negligence
bull Duty exists
bull Duty was breached
bull Breach in care caused or contributed to patient harm
What kinds of documentation may bereviewed in a malpractice case
bull 1048708 Patientrsquos medical record
bull 1048708 ldquoOff the recordrdquo documentation
bull 1048708 Policies and procedures
bull 1048708 Personnel and administrative records
bull 1048708 Photographs
bull 1048708 Other
Legal considerations
bull MDs RNs and
pharmacists are
independently licensedbull The multidisciplinary
ldquoteamrdquo often falls apart
when litigation is
initiated
bull Patient is 6 feet 3
inches tall
___________ inches
Patient is 6rsquo 3rdquo tall1048708 Nurse erroneously converts to 63rdquoinstead of 75rdquo and records 63rdquo in themedical record1048708 Miscalculated BSA = 2011048708 Correct BSA = 221048708 Patient under-dosed 111048708 Patient has testicular cancer and wins ajury verdict of $500000
Treatment plan (progress notes)
Chemotherapy orders document that aldquodouble checkrdquo was done by the nurses
Double-checks (Joint Commission 2007)1048708 One person performs a review or calculation
twice1048708 Least reliable double-check method
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
What do nurses document(What do we ldquoput in writingrdquo)
bull Patient informationbull Nursing care
deliveredbull Outcomes of carebull Policies amp
proceduresbull Administrative
records
How do nurses document
bull Electronicallybull Paperpenbull Dictationtranscriptionbull Some combination of
above
Where do nurses document
bull ldquoNurses notesrdquo or anursing care sectionversus an integrated
record- Patients with cancer
mayhave multiple records
Why do nurses document
bull Provides an account of the care delivered
bull Promotes continuity of care
bull Reduces redundancy in care delivered
bull Supports chargesbilling
bull May be your best defense---or your worst
bull enemymdashin the event of legal action
Why do patients sue
bull To obtain compensation for perceived
harminjurybull To obtain informationbull To retaliate vent anger or frustrationbull To ldquoprevent this from happening to anyone elserdquobull (Family) To advocate on behalf of injured or
deceased relative
Elements needed to support allegations
of negligence
bull Duty exists
bull Duty was breached
bull Breach in care caused or contributed to patient harm
What kinds of documentation may bereviewed in a malpractice case
bull 1048708 Patientrsquos medical record
bull 1048708 ldquoOff the recordrdquo documentation
bull 1048708 Policies and procedures
bull 1048708 Personnel and administrative records
bull 1048708 Photographs
bull 1048708 Other
Legal considerations
bull MDs RNs and
pharmacists are
independently licensedbull The multidisciplinary
ldquoteamrdquo often falls apart
when litigation is
initiated
bull Patient is 6 feet 3
inches tall
___________ inches
Patient is 6rsquo 3rdquo tall1048708 Nurse erroneously converts to 63rdquoinstead of 75rdquo and records 63rdquo in themedical record1048708 Miscalculated BSA = 2011048708 Correct BSA = 221048708 Patient under-dosed 111048708 Patient has testicular cancer and wins ajury verdict of $500000
Treatment plan (progress notes)
Chemotherapy orders document that aldquodouble checkrdquo was done by the nurses
Double-checks (Joint Commission 2007)1048708 One person performs a review or calculation
twice1048708 Least reliable double-check method
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
How do nurses document
bull Electronicallybull Paperpenbull Dictationtranscriptionbull Some combination of
above
Where do nurses document
bull ldquoNurses notesrdquo or anursing care sectionversus an integrated
record- Patients with cancer
mayhave multiple records
Why do nurses document
bull Provides an account of the care delivered
bull Promotes continuity of care
bull Reduces redundancy in care delivered
bull Supports chargesbilling
bull May be your best defense---or your worst
bull enemymdashin the event of legal action
Why do patients sue
bull To obtain compensation for perceived
harminjurybull To obtain informationbull To retaliate vent anger or frustrationbull To ldquoprevent this from happening to anyone elserdquobull (Family) To advocate on behalf of injured or
deceased relative
Elements needed to support allegations
of negligence
bull Duty exists
bull Duty was breached
bull Breach in care caused or contributed to patient harm
What kinds of documentation may bereviewed in a malpractice case
bull 1048708 Patientrsquos medical record
bull 1048708 ldquoOff the recordrdquo documentation
bull 1048708 Policies and procedures
bull 1048708 Personnel and administrative records
bull 1048708 Photographs
bull 1048708 Other
Legal considerations
bull MDs RNs and
pharmacists are
independently licensedbull The multidisciplinary
ldquoteamrdquo often falls apart
when litigation is
initiated
bull Patient is 6 feet 3
inches tall
___________ inches
Patient is 6rsquo 3rdquo tall1048708 Nurse erroneously converts to 63rdquoinstead of 75rdquo and records 63rdquo in themedical record1048708 Miscalculated BSA = 2011048708 Correct BSA = 221048708 Patient under-dosed 111048708 Patient has testicular cancer and wins ajury verdict of $500000
Treatment plan (progress notes)
Chemotherapy orders document that aldquodouble checkrdquo was done by the nurses
Double-checks (Joint Commission 2007)1048708 One person performs a review or calculation
twice1048708 Least reliable double-check method
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Where do nurses document
bull ldquoNurses notesrdquo or anursing care sectionversus an integrated
record- Patients with cancer
mayhave multiple records
Why do nurses document
bull Provides an account of the care delivered
bull Promotes continuity of care
bull Reduces redundancy in care delivered
bull Supports chargesbilling
bull May be your best defense---or your worst
bull enemymdashin the event of legal action
Why do patients sue
bull To obtain compensation for perceived
harminjurybull To obtain informationbull To retaliate vent anger or frustrationbull To ldquoprevent this from happening to anyone elserdquobull (Family) To advocate on behalf of injured or
deceased relative
Elements needed to support allegations
of negligence
bull Duty exists
bull Duty was breached
bull Breach in care caused or contributed to patient harm
What kinds of documentation may bereviewed in a malpractice case
bull 1048708 Patientrsquos medical record
bull 1048708 ldquoOff the recordrdquo documentation
bull 1048708 Policies and procedures
bull 1048708 Personnel and administrative records
bull 1048708 Photographs
bull 1048708 Other
Legal considerations
bull MDs RNs and
pharmacists are
independently licensedbull The multidisciplinary
ldquoteamrdquo often falls apart
when litigation is
initiated
bull Patient is 6 feet 3
inches tall
___________ inches
Patient is 6rsquo 3rdquo tall1048708 Nurse erroneously converts to 63rdquoinstead of 75rdquo and records 63rdquo in themedical record1048708 Miscalculated BSA = 2011048708 Correct BSA = 221048708 Patient under-dosed 111048708 Patient has testicular cancer and wins ajury verdict of $500000
Treatment plan (progress notes)
Chemotherapy orders document that aldquodouble checkrdquo was done by the nurses
Double-checks (Joint Commission 2007)1048708 One person performs a review or calculation
twice1048708 Least reliable double-check method
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Why do nurses document
bull Provides an account of the care delivered
bull Promotes continuity of care
bull Reduces redundancy in care delivered
bull Supports chargesbilling
bull May be your best defense---or your worst
bull enemymdashin the event of legal action
Why do patients sue
bull To obtain compensation for perceived
harminjurybull To obtain informationbull To retaliate vent anger or frustrationbull To ldquoprevent this from happening to anyone elserdquobull (Family) To advocate on behalf of injured or
deceased relative
Elements needed to support allegations
of negligence
bull Duty exists
bull Duty was breached
bull Breach in care caused or contributed to patient harm
What kinds of documentation may bereviewed in a malpractice case
bull 1048708 Patientrsquos medical record
bull 1048708 ldquoOff the recordrdquo documentation
bull 1048708 Policies and procedures
bull 1048708 Personnel and administrative records
bull 1048708 Photographs
bull 1048708 Other
Legal considerations
bull MDs RNs and
pharmacists are
independently licensedbull The multidisciplinary
ldquoteamrdquo often falls apart
when litigation is
initiated
bull Patient is 6 feet 3
inches tall
___________ inches
Patient is 6rsquo 3rdquo tall1048708 Nurse erroneously converts to 63rdquoinstead of 75rdquo and records 63rdquo in themedical record1048708 Miscalculated BSA = 2011048708 Correct BSA = 221048708 Patient under-dosed 111048708 Patient has testicular cancer and wins ajury verdict of $500000
Treatment plan (progress notes)
Chemotherapy orders document that aldquodouble checkrdquo was done by the nurses
Double-checks (Joint Commission 2007)1048708 One person performs a review or calculation
twice1048708 Least reliable double-check method
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Why do patients sue
bull To obtain compensation for perceived
harminjurybull To obtain informationbull To retaliate vent anger or frustrationbull To ldquoprevent this from happening to anyone elserdquobull (Family) To advocate on behalf of injured or
deceased relative
Elements needed to support allegations
of negligence
bull Duty exists
bull Duty was breached
bull Breach in care caused or contributed to patient harm
What kinds of documentation may bereviewed in a malpractice case
bull 1048708 Patientrsquos medical record
bull 1048708 ldquoOff the recordrdquo documentation
bull 1048708 Policies and procedures
bull 1048708 Personnel and administrative records
bull 1048708 Photographs
bull 1048708 Other
Legal considerations
bull MDs RNs and
pharmacists are
independently licensedbull The multidisciplinary
ldquoteamrdquo often falls apart
when litigation is
initiated
bull Patient is 6 feet 3
inches tall
___________ inches
Patient is 6rsquo 3rdquo tall1048708 Nurse erroneously converts to 63rdquoinstead of 75rdquo and records 63rdquo in themedical record1048708 Miscalculated BSA = 2011048708 Correct BSA = 221048708 Patient under-dosed 111048708 Patient has testicular cancer and wins ajury verdict of $500000
Treatment plan (progress notes)
Chemotherapy orders document that aldquodouble checkrdquo was done by the nurses
Double-checks (Joint Commission 2007)1048708 One person performs a review or calculation
twice1048708 Least reliable double-check method
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Elements needed to support allegations
of negligence
bull Duty exists
bull Duty was breached
bull Breach in care caused or contributed to patient harm
What kinds of documentation may bereviewed in a malpractice case
bull 1048708 Patientrsquos medical record
bull 1048708 ldquoOff the recordrdquo documentation
bull 1048708 Policies and procedures
bull 1048708 Personnel and administrative records
bull 1048708 Photographs
bull 1048708 Other
Legal considerations
bull MDs RNs and
pharmacists are
independently licensedbull The multidisciplinary
ldquoteamrdquo often falls apart
when litigation is
initiated
bull Patient is 6 feet 3
inches tall
___________ inches
Patient is 6rsquo 3rdquo tall1048708 Nurse erroneously converts to 63rdquoinstead of 75rdquo and records 63rdquo in themedical record1048708 Miscalculated BSA = 2011048708 Correct BSA = 221048708 Patient under-dosed 111048708 Patient has testicular cancer and wins ajury verdict of $500000
Treatment plan (progress notes)
Chemotherapy orders document that aldquodouble checkrdquo was done by the nurses
Double-checks (Joint Commission 2007)1048708 One person performs a review or calculation
twice1048708 Least reliable double-check method
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
What kinds of documentation may bereviewed in a malpractice case
bull 1048708 Patientrsquos medical record
bull 1048708 ldquoOff the recordrdquo documentation
bull 1048708 Policies and procedures
bull 1048708 Personnel and administrative records
bull 1048708 Photographs
bull 1048708 Other
Legal considerations
bull MDs RNs and
pharmacists are
independently licensedbull The multidisciplinary
ldquoteamrdquo often falls apart
when litigation is
initiated
bull Patient is 6 feet 3
inches tall
___________ inches
Patient is 6rsquo 3rdquo tall1048708 Nurse erroneously converts to 63rdquoinstead of 75rdquo and records 63rdquo in themedical record1048708 Miscalculated BSA = 2011048708 Correct BSA = 221048708 Patient under-dosed 111048708 Patient has testicular cancer and wins ajury verdict of $500000
Treatment plan (progress notes)
Chemotherapy orders document that aldquodouble checkrdquo was done by the nurses
Double-checks (Joint Commission 2007)1048708 One person performs a review or calculation
twice1048708 Least reliable double-check method
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Legal considerations
bull MDs RNs and
pharmacists are
independently licensedbull The multidisciplinary
ldquoteamrdquo often falls apart
when litigation is
initiated
bull Patient is 6 feet 3
inches tall
___________ inches
Patient is 6rsquo 3rdquo tall1048708 Nurse erroneously converts to 63rdquoinstead of 75rdquo and records 63rdquo in themedical record1048708 Miscalculated BSA = 2011048708 Correct BSA = 221048708 Patient under-dosed 111048708 Patient has testicular cancer and wins ajury verdict of $500000
Treatment plan (progress notes)
Chemotherapy orders document that aldquodouble checkrdquo was done by the nurses
Double-checks (Joint Commission 2007)1048708 One person performs a review or calculation
twice1048708 Least reliable double-check method
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
bull Patient is 6 feet 3
inches tall
___________ inches
Patient is 6rsquo 3rdquo tall1048708 Nurse erroneously converts to 63rdquoinstead of 75rdquo and records 63rdquo in themedical record1048708 Miscalculated BSA = 2011048708 Correct BSA = 221048708 Patient under-dosed 111048708 Patient has testicular cancer and wins ajury verdict of $500000
Treatment plan (progress notes)
Chemotherapy orders document that aldquodouble checkrdquo was done by the nurses
Double-checks (Joint Commission 2007)1048708 One person performs a review or calculation
twice1048708 Least reliable double-check method
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Patient is 6rsquo 3rdquo tall1048708 Nurse erroneously converts to 63rdquoinstead of 75rdquo and records 63rdquo in themedical record1048708 Miscalculated BSA = 2011048708 Correct BSA = 221048708 Patient under-dosed 111048708 Patient has testicular cancer and wins ajury verdict of $500000
Treatment plan (progress notes)
Chemotherapy orders document that aldquodouble checkrdquo was done by the nurses
Double-checks (Joint Commission 2007)1048708 One person performs a review or calculation
twice1048708 Least reliable double-check method
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Treatment plan (progress notes)
Chemotherapy orders document that aldquodouble checkrdquo was done by the nurses
Double-checks (Joint Commission 2007)1048708 One person performs a review or calculation
twice1048708 Least reliable double-check method
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Chemotherapy orders document that aldquodouble checkrdquo was done by the nurses
Double-checks (Joint Commission 2007)1048708 One person performs a review or calculation
twice1048708 Least reliable double-check method
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Double-checks (Joint Commission 2007)1048708 One person performs a review or calculation
twice1048708 Least reliable double-check method
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Second type of double-check1048708 Second person looks at calculation to
confirm ldquo(ldquoeyeballs itrdquo)
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Third type of double-check1048708 Second person recalculates after
watchingfirst calculation or knowing calculation
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Fourth type of double-check1048708 Second person recalculates without
having seenthe first personrsquos calculation (independent
doublecheck)Most reliable
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Realities of documentation
bull ldquoIf it wasnrsquot charted itwasnrsquot donerdquobull ldquoThe palest ink isbetter than the bestmemoryrdquobull Considered by someauthors to be the 6thright of medicationadministration
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
bull ldquoIf you cannot acquire the habit of documentation
one way or other you
had better give up being
a nurse for it is not your
calling however kind you may berdquo
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Barriers to timely and complete documentation
bull ldquonot enough timerdquobull ldquokeep getting interrupted
or distractedrdquobull ldquohard to keep all the
patients straightrdquobull ldquonot humanly possible to
chart the way we were
taught in nursing schoolrdquo
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Accurate documentation is dependent upon
bull A thorough physical
assessmentbull Use of standardized
measures (eg pain scale)bull Promptly recording
findings
and interventionsbull Chemotherapy
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Chemotherapy documentation
bull Complete information about agents administeredbull Evidence of double checking (and what you aredouble checkingmdashBSA Labs Drugdose)bull Peripheral administration site device attemptsblood return site condition upon completion PortCVC administration device sizegauge ofnon-coring needle blood return skin assessmentbull Monitoring blood return frequencybull Patient teaching vesicant precautions generalchemotherapy information
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Flowsheets amp ElectronicDocumentation
bull Beware of the process of ldquocheck check checkrdquo or ldquoclick click clickrdquo
bull Why is the patient herebull What has been donebull What is the patientrsquos responsebull Look for redundanciesbull 1048708Ensure individualization of entries
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Slide 21
- Slide 22
- Slide 23
- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
bull ldquoWhat is of most
concern to you
right now
Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
- Slide 12
- Slide 13
- Slide 14
- Slide 15
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Commonly confused words
bull Proximal and distalbull Abduct and adductbull Contralateral and
ipsilateral
Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
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Abbreviations
bull WNLbull LOCbull Joint Commission introduced ldquodo not userdquo list ofbull abbreviations in 2004bull U and IU spell out unit and international unit qd qodetc spell outbull No trailing zero (eg 20 mg)bull Use leading zero (eg 08 mg)bull MS and MS04 spell out morphine and
magnesium
Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
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- Slide 32
- Slide 33
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Ambiguous amp literal wording
bull Incident report ldquoPatient started falling and states that mother tried to catch her but hit head on bathroom doorrdquo
bull P amp P ldquoCheck for blood returnrdquo
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
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- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Best practice
bull Tell patientsfamilies
what yoursquore doing and
what yoursquore findingbull Reinforce informationbull Document truthfully
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
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- Slide 24
- Slide 25
- Slide 26
- Slide 27
- Slide 28
- Slide 29
- Slide 30
- Slide 31
- Slide 32
- Slide 33
-
Now itrsquos up to you
bull Proactively examine your clinical practices
bull Take a look at your policies and procedures
bull Streamline your documentation tools or systems
bull Share what yoursquove learned with your colleagues
- Slide 1
- Slide 2
- Slide 3
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Slide 10
- Slide 11
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