legal and ethical characteristics of retailing

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Legal and Ethical Aspects of Retailing

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Page 1: Legal and Ethical Characteristics of Retailing

Legal and Ethical Aspects of Retailing

Page 2: Legal and Ethical Characteristics of Retailing

Laws Impacting Retailers

Page 3: Legal and Ethical Characteristics of Retailing

Laws Impacting Retailers

• Antitrust - Sherman Antitrust Act

Page 4: Legal and Ethical Characteristics of Retailing

Laws Impacting Retailers

• Antitrust - Sherman Antitrust Act

• Restraint of Trade - Robinson-Patman Act (does not allow different pricing to retailers; however, allows volume discounts)

Page 5: Legal and Ethical Characteristics of Retailing

Laws Impacting Retailers

• Antitrust - Sherman Antitrust Act

• Restraint of Trade - Robinson-Patman Act (does not allow different pricing to retailers; however, allows volume discounts)

• Unfair Trade - Federal Trade Commission Act

Page 6: Legal and Ethical Characteristics of Retailing

Laws Impacting Retailers

• Antitrust - Sherman Antitrust Act• Restraint of Trade - Robinson-

Patman Act (does not allow different pricing to retailers; however, allows volume discounts)

• Unfair Trade - Federal Trade Commission Act

• Labor Laws - Civil Rights Act; Fair Labor Standards Act

Page 7: Legal and Ethical Characteristics of Retailing

Laws Impacting Retailers

• Antitrust - Sherman Antitrust Act• Restraint of Trade - Robinson-

Patman Act (does not allow different pricing to retailers; however, allows volume discounts)

• Unfair Trade - Federal Trade Commission Act

• Labor Laws - Civil Rights Act; Fair Labor Standards Act

• State Sales Tax Laws

Page 8: Legal and Ethical Characteristics of Retailing

Laws Impacting Retailers

• Antitrust - Sherman Antitrust Act• Restraint of Trade - Robinson-Patman

Act (does not allow different pricing to retailers; however, allows volume discounts)

• Unfair Trade - Federal Trade Commission Act

• Labor Laws - Civil Rights Act; Fair Labor Standards Act

• State Sales Tax Laws• Zoning Ordinances

Page 9: Legal and Ethical Characteristics of Retailing

Legal Aspects of Merchandising

Page 10: Legal and Ethical Characteristics of Retailing

Legal Aspects of Merchandising

• Product Guarantees and Warranties

Page 11: Legal and Ethical Characteristics of Retailing

Legal Aspects of Merchandising

• Product Guarantees and Warranties

• Product Liability

Page 12: Legal and Ethical Characteristics of Retailing

Legal Aspects of Merchandising

• Product Guarantees and Warranties

• Product Liability• Trademarks

Page 13: Legal and Ethical Characteristics of Retailing

Legal Aspects of Merchandising

• Product Guarantees and Warranties

• Product Liability• Trademarks• Price Discrimination

Page 14: Legal and Ethical Characteristics of Retailing

Legal Aspects of Merchandising

• Product Guarantees and Warranties

• Product Liability• Trademarks• Price Discrimination• Price Fixing

Page 15: Legal and Ethical Characteristics of Retailing

Legal Aspects of Merchandising

• Product Guarantees and Warranties

• Product Liability• Trademarks• Price Discrimination• Price Fixing• Truth in Advertising

Page 16: Legal and Ethical Characteristics of Retailing

Legal Aspects of Merchandising

• Product Guarantees and Warranties

• Product Liability• Trademarks• Price Discrimination• Price Fixing• Truth in Advertising

Page 17: Legal and Ethical Characteristics of Retailing

Legal Aspects of Merchandising

• Product Guarantees and Warranties

• Product Liability• Trademarks• Price Discrimination• Price Fixing• Truth in Advertising• Price comparisons

Page 18: Legal and Ethical Characteristics of Retailing

Legal Aspects of Merchandising

• Product Guarantees and Warranties

• Product Liability• Trademarks• Price Discrimination• Price Fixing• Truth in Advertising• Price comparisons• “Free”

Page 19: Legal and Ethical Characteristics of Retailing

Ethical Aspects of Retailing

Page 20: Legal and Ethical Characteristics of Retailing

Ethical Aspects of Retailing

• Honesty and Fairness

Page 21: Legal and Ethical Characteristics of Retailing

Ethical Aspects of Retailing

• Honesty and Fairness• Rights and Duties in the

Marketing Exchange Process

Page 22: Legal and Ethical Characteristics of Retailing

Ethical Aspects of Retailing

• Honesty and Fairness• Rights and Duties in the

Marketing Exchange Process– Products are safe and

fit

Page 23: Legal and Ethical Characteristics of Retailing

Ethical Aspects of Retailing

• Honesty and Fairness• Rights and Duties in the

Marketing Exchange Process– Products are safe and

fit– Communications are

not deceptive

Page 24: Legal and Ethical Characteristics of Retailing

Ethical Aspects of Retailing

• Honesty and Fairness• Rights and Duties in the

Marketing Exchange Process– Products are safe and

fit– Communications are

not deceptive– Good Faith dealings

Page 25: Legal and Ethical Characteristics of Retailing

Ethical Aspects of Retailing

• Honesty and Fairness• Rights and Duties in the

Marketing Exchange Process– Products are safe and fit– Communications are

not deceptive– Good Faith dealings– System to handle

grievances

Page 26: Legal and Ethical Characteristics of Retailing

Summary

Page 27: Legal and Ethical Characteristics of Retailing

Summary

• Environment of retailing has complex legal requirements

Page 28: Legal and Ethical Characteristics of Retailing

Summary

• Environment of retailing has complex legal requirements

• Ethical standards are becoming more prevalent and are expected by the buying public