lect 3- oral skills

7/31/2019 Lect 3- Oral Skills

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ORAL SKILLS


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ORALCOMMUNICATION

According to the University of Virginia, "oralcommunication is the effective interpretation,composition, and presentation of information,ideas, and values to a specific audience."

Oral communication describes any type of inter-action that makes use of spoken words, and itis a vital, integral part of the modern businessworld.


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"Knowing the content of the functional areas of

business is important, but to give life to those

ideasin meetings or in solo presentations

demands an effective oral presentation. "The ability to communicate effectively through

speaking as well as in writing is highly valued,

and demanded, in business, " According to

Herta A. Murphy and Herbert W. Hildebrandt


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ORALCOMMUNICATION: SIGNIFICANCE

Communication is used daily to talk to friends,

make business proposals and pass legislation. It

is the exchange of messages between a sender

and a receiver. Effective communication is theability to send a message and have it be

understood in its entirety. Oral communication is

used in business to make deals, sell products and

train employees.


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TYPESOF ORALCOMMUNICATION

The types of oral communication commonly

used within an organization include staff

meetings, personal discussions, presentations,

telephone discourse, and informalconversation.

Oral communication with those outside of the

organization might take the form of face-to-face

meetings, telephone calls, speeches,teleconferences, or videoconferences.


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EFFECTIVENESSOF ORAL COMMUNICATION

For oral communication to be effective, it should

be:

Clear

Relevant Tactful in phraseology and tone

Concise, and informative.

Presentations or conversations that bear these

hallmarks can be an valuable tool in ensuring

business health and growth.
http://www.answers.com/topic/invaluablehttp://www.answers.com/topic/invaluable


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ORAL PRESENTATIONS

The public presentation is generally recognized

as the most important of the various genres of

oral business communication.

The first step in preparing a public speech orremarks is to determine the essential

purpose/goal of the communication.

Business presentations tend to have one of

three general purposes: to persuade, to informor instruct, or to entertain.


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BASICSTEPSFOR ORAL PRESENTATION :

Planning

Structuring

Preparing

Presenting


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ORAL SKILLS

The following factors must kept in mind inorder to be an effective orator:

A. Body language

B. Posture

C. Eye contact

D. Voice modulation

E. Audience awarenessF. Presentation plan

G. Visual aids

H. Use of connectives


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BODY LANGUAGE

In a face to face interaction a person does not

communicate only through words, his whole

personality-his general bearing, facial expressions,

postures and gestures come into play. A well turnedout man with a pleasant expression will find it

easier to establish a rapport with others.

Half the battle is won if you have the attention of

audience.


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POSTURE

When you are called upon to address, walk sprightly

and stand at ease. Keep your hands on the sides

and the note cards on the podium.

Do not be fidgety and try and increase your comfortlevel.

While speaking your gestures should be appropriate.


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EYE CONTACT

Eye contact is one of the most immediate and

effective means establishing rapport with an

audience.

Look at the audience, pause for a while beforeyou say anything.

In fact throughout your oral presentation make

use of frequent and slight pauses.


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VOICEMODULATION

On occasions when you have to speak, thefollowing things have to be kept in mind:

Variation in the pitch and tempo of the voice is

essential to convey a message.

A monotonous tone will put the audience tosleep.

Speed at which you deliver your speech is also

important. Fast delivery shows lack of

confidence. Speak at a rate your audience can understand

you.


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VOICEMODULATION (CNTD)

Pronounce words properly, stressing at the

right places.

Speak loud enough so that everyone can hear

you clearly.If you want to be an effective speaker,

You must know how to use your voice

properly.

A good voice is Gods gift to you, but one

can improve quality by undergoing proper

training.


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AUDIENCEAWARENESS

The best way to catch the attention of theaudience is to talk to them directly. Before you

begin talking, size up your audience their age,

background, gender, and interest.

A glance at them will tell you whether they will beeager to listen to what you have to say to them or

for which they have been assembled in the room.

Sincerity and conviction about their immediate

interest and something with which they arefamiliar, will in all probability lure them into

listening.


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PRESENTATION PLANS

Adequate planning and preparation are

essential for a successful presentation.

In fact, thorough preparation is the best

antidote for nervousness. Face to face interaction demands thinking and

speaking and not a mere repetition of what you

have learnt.

One should avoid written speeches word forword Or memorize it either. This would lead to

the presentation loosing flexibility and

communication will also suffer.


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VISUAL AIDS

It is believed that 11% of what we learn is throughhearing, 83% through sight and rest through other

three senses.

Visual aids can make your presentation moreeffective because it stimulates the listener being

more vivid and easily understandable.

It includes maps, charts, pictures, motion pictures,

slides, overhead projectors and

backboard/whiteboard.

Your choice of visual aid will depend upon your

topic, audience and availability of the aid.


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lect 3- oral skills

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