learning objectives: understand what organisations are
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Chapter 1: Organisations and Organisational Behaviour. Learning Objectives: Understand what Organisations are Develop a Perspective on Organisations in India Explain what is Organisational Behaviour (OB) and how it has evolved - PowerPoint PPT PresentationTRANSCRIPT
Learning Objectives: Understand what Organisations are Develop a Perspective on Organisations
in India Explain what is Organisational
Behaviour (OB) and how it has evolved Discover what Disciplines Contribute to
and are Related to Knowledge in OB Examine our Framework Adopted by
this book to Understand OB
Work Organisations: among different types of organisations that are all around us
Organisations have goals, membership criteria and membership is contractual
Work Organisations
Social Organisation (E.g. Family)
Individual
A continuing system Differentiated and coordinated human
activities Utilizing, transforming and combining A specific set of human, material, capital,
ideational and natural resources Into a unique problem-solving whole Engaged in satisfying particular human needs In interaction with other systems of human
activities and resources in the environment.
“A social membership which limits or closes admission of outsiders by rules ... so far as its order is enforced by the action of specific individuals.”
Powerful tool, controlled by humans Versatile, greater potential than
individuals Longer life Not open for everybody Complex , formal systems
With life cycles Rational and non-rational Hierarchical Created for stability and control
A Problem or an Unrealized opportunity
Managerial effort and outcomes
Desired outcomes
?
New problem or Opportunity
Process Approach
Organisational
Behaviour Approach
Co
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Organisational Behaviour as one of the approaches to Management
Why is OB Relevant? Process approach popular in stable,
predictable environment Earlier competitive advantages of capital
and technology eroding Environmental change, uncertainty require
quick adaptation, knowledge and creativity – rely on people
Features of OB: A field of scientific study of behaviour,
resulting knowledge applied to attain organisational effectiveness
Focus on behaviour within the organisation Humanistic and Optimistic Importance of Groups Ongoing Process
1922: Max Weber gives the concept o Bureaucracy
1925: Mary Parker Follette writes on Power, conflict and leadership
1938: Chester Bernard writes about Functions of Executive
1939: Hawthorn studies are carried out and its findings are published
1960: Douglas McGregor gives theories X and Y
1985: Peter F. Drucker gives the concept of MBO
1990: Peter Senge writes about Learning and Change
Belief in Direct Applicability of Ancient Indian Wisdom
Purist Belief in Transnational and Universal Thought
Modifying Basic Western Concepts to Suit Indian Requirement
Basic Indian Tradition modified to serve as foundation for integrative management practices
“Crossvergence” Contributing Disciplines
Anthropology, Psychology, Sociology, Social Psychology, Political Science, Management Science
Sister disciplines: Organisation Theory, Organisation Development and Human Resources Management
Organisational DynamicsOrganisational DesignOrganisational Structure Organisational Culture
Leading for Desired Organisational
OutcomesThrough understanding,
and managing human behaviour at work
Group Dynamics Communication
Conflict and Stress and Negotiation
Decision-makingPower & Politics
Individual Dynamics
AttitudesPersonality and Values
Perception Motivation
Effectiveness of Organisational Roles
Interpersonal Effectiveness
Group Effectiveness
Individual Effectiveness
Organisational Effectiveness
Effectiveness of Leading Styles and
Competencies