learning logistics: a case study josé fernando oliveira maria antónia carravilla reflectir...

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Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior Reflectir Bolonha: Reformar o Ensino Superior , , 29 Abril 2003 29 Abril 2003 Departamento de Engenharia Electrotécnica e de Computadores

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Page 1: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

Learning Logistics: a case study

José Fernando OliveiraMaria Antónia Carravilla

Reflectir Bolonha: Reformar o Ensino SuperiorReflectir Bolonha: Reformar o Ensino Superior, , 29 Abril 200329 Abril 2003

Departamento de Engenharia Electrotécnica

e de Computadores

Page 2: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

Summary

Motivation Logistics course Some basic assumptions Course organisation Students organisation Classes Assessment Final comments

Page 3: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

Motivation

“Far from being a place of inspiration, the lecture theatre is often the graveyard of motivation.”

Sir Graham Hills and David Tedford. The education of engineers: The uneasy relationship between engineering, science and technology. Global Journal of Engineering Education, 6(3), 2002.

Page 4: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

The Logistics course

Last semester of the degree in Computers and Electrical Engineering

Optional course It runs in parallel

with the final seminar One block of 4 hours per week

(Friday after lunch), 14 weeks It has been offered in the last 3

years

1st year

1st Semester EEC1101 Algebra 3,5 EEC1102 Análise Matemática I 3,5 EEC1103 Introdução à Actividade

Laboratorial 3,5

EEC1104 Programação 3,5 EEC1105 Quimica Aplicada à

Electrotecnia 3 A:2-

1 EEC1204 Sistemas Digitais 3,5 A:1-

1

2nd Semester EEC1201 Análise Matemática II 3,5 EEC1202 Física dos Estados da

Matéria 3

EEC1203 Introdução à Mecânica Clássica 3,5

EEC1105 Quimica Aplicada à Electrotecnia 3 A:2-

2 EEC1204 Sistemas Digitais 3,5 A:1-

2 EEC1205 Teoria dos Circuitos 3,5

2nd year

1st Semester EEC2101 Análise Matemática III 3,5 EEC2102 Análise Numérica 3,5 EEC2103 Electromagnetismo 3,5 EEC2104 Microprocessadores 3,5 EEC2105 Teoria do Sinal 3

2nd Semester EEC2201 Algoritmos e Estruturas de

Dados 3,5

EEC2202 Circuitos e Sistemas 3,5 EEC2203 Ondas 3,5 EEC2206 Probabilidades e Estatística 3,5 EEC2205 Sistemas Eléctricos de

Energia I 3

3rd year

1st Semester EEC3101 Electrotecnia Teórica 3 EEC3102 Instrumentação e Medidas 3,5 EEC3103 Teoria dos Sistemas 3,5 EEC3141 Electrónica I (A) 3,5 EEC3142 Máquinas Eléctricas I (A) 3,5

2nd Semester EEC3241 Automação Industrial (A) 3,5 EEC3242 Electrónica II (A) 3,5 EEC3243 Instalações Eléctricas (A) 3 EEC3246 Sensores e Instrumentação

(A) 3,5

EEC3244 Telecomunicações I (A) 3,5 4

th year

1st Semester EEC4145 Controlo Digital 3,5 EEC4148 Electrónica de Potência 3,5 EEC4147 Fundamentos de Sistemas de

Informação 3,5

EEC4101 Investigação Operacional 3 EEC4146 Sistemas de Automação 3,5

2nd Semester EEC4249 Redes de Computadores 3 EEC4243 Sistemas Baseados em

Microprocessadores 3,5

EEC4248 Sistemas de Accionamento e Movimentação 3,5

Opção: Optativa Condicionada I (A)

Escolha : 1 disciplina(s) 3 créditos

EEC4250 Gestão de Operações 3 EEC4143 Instrumentação Electrónica 3 Opção: Optativa I (A)

Escolha : 1 disciplina(s) 3 créditos

EEC4244 Complementos de Investigação Operacional 3

EEC5243 Métodos de Optimização 3 EEC4251 Sistemas Baseados em Lógica

Difusa 3

5th year

1st Semester EEC5146 Análise de Sistemas e Gestão

de Projectos 3

EEC5101 Economia e Gestão 3,5 EEC5141 Qualidade 3,5 Opção: Optativa Condicionada II (A)

Escolha : 1 disciplina(s) 3 créditos

EEC5147 Sistema de Electrónica 3 EEC5148 Sistemas de Informação

Empresarial 3

Opção: Optativa II (A)

Escolha : 1 disciplina(s) 3 créditos

EEC5132 Seminário de Sistemas de Automação, Produção e Electrónica Industrial

3

EEC5145 Sistemas de Apoio à Decisão 3 EEC5149 Sistemas de Tempo Real 3 EEC5150 Tecnologia de Sistemas de

Controlo e Automação 3

2nd Semester EEC5040 Projecto, Seminário ou

Trabalho Final do Curso (A) 10

Opção: Optativa III (A)

Escolha : 1 disciplina(s) 3 créditos

EEC5277 Logística 3 EEC5249 Métodos de Análise de

Sistemas Produtivos 3

EEC5250 Robótica 3

Page 5: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

Some basic assumptions

More important than what students learn is how they learn

At this stage of the degree soft skills are as important as technical skills

Students work very much if they are motivated and if they are correctly rewarded for their work

Page 6: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

Week 2ª 3ª 4ª 5ª 6ª18-Fev 19-Fev 20-Fev 21-Fev 22-Fev

A1

25-Fev 26-Fev 27-Fev 28-Fev 01-MarA2

04-Mar 05-Mar 06-Mar 07-Mar 08-MarA3

11-Mar 12-Mar 13-Mar 14-Mar 15-MarA4

18-Mar 19-Mar 20-Mar 21-Mar 22-MarA5

25-Mar 26-Mar 27-Mar 28-Mar 29-Mar

01-Abr 02-Abr 03-Abr 04-Abr 05-Abr

08-Abr 09-Abr 10-Abr 11-Abr 12-AbrA6

15-Abr 16-Abr 17-Abr 18-Abr 19-AbrA7

22-Abr 23-Abr 24-Abr 25-Abr 26-AbrA8

29-Abr 30-Abr 01-Mai 02-Mai 03-MaiA9

06-Mai 07-Mai 08-Mai 09-Mai 10-Mai

13-Mai 14-Mai 15-Mai 16-Mai 17-MaiA10

20-Mai 21-Mai 22-Mai 23-Mai 24-MaiA11

27-Mai 28-Mai 29-Mai 30-Mai 31-MaiA12

03-J un 04-J un 05-J un 06-J un 07-J unA13

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The course organisation

No lectures! (not even one) 1 week for start-up 5 themes are assigned to students

(10 weeks) Origins and history of Logistics,

Logistics activities, the Logistics chain, Logistics and e-commerce

Location and layouts Distribution and transportation Warehouses and materials movement Logistics and Just-in-time

Page 7: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

The course organisation

For each theme (2 weeks cycle) Bibliography research Study of the theme Presentation preparation Oral presentation in class

Invited talks: presentation of real world Logistics problems and solutions by experienced practitioners, e.g.

Software ERP JDEdwards, by DoIt company. SOGENAVE – a food distribution company The year 2000 toys campaign of Modelo

Continente The launching of Optimus prepaid mobile

phones Course evaluation by the students

Week 2ª 3ª 4ª 5ª 6ª18-Fev 19-Fev 20-Fev 21-Fev 22-Fev

A1

25-Fev 26-Fev 27-Fev 28-Fev 01-MarA2

04-Mar 05-Mar 06-Mar 07-Mar 08-MarA3

11-Mar 12-Mar 13-Mar 14-Mar 15-MarA4

18-Mar 19-Mar 20-Mar 21-Mar 22-MarA5

25-Mar 26-Mar 27-Mar 28-Mar 29-Mar

01-Abr 02-Abr 03-Abr 04-Abr 05-Abr

08-Abr 09-Abr 10-Abr 11-Abr 12-AbrA6

15-Abr 16-Abr 17-Abr 18-Abr 19-AbrA7

22-Abr 23-Abr 24-Abr 25-Abr 26-AbrA8

29-Abr 30-Abr 01-Mai 02-Mai 03-MaiA9

06-Mai 07-Mai 08-Mai 09-Mai 10-Mai

13-Mai 14-Mai 15-Mai 16-Mai 17-MaiA10

20-Mai 21-Mai 22-Mai 23-Mai 24-MaiA11

27-Mai 28-Mai 29-Mai 30-Mai 31-MaiA12

03-J un 04-J un 05-J un 06-J un 07-J unA13

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Page 8: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

Students organisation

Students are organized in large groups (typically 4 groups with 4 to 5 elements each) Cooperation is promoted Team work is trained and reinforced

Each group has a leader that has to Organise and assign tasks to each group element

Students within a group are not supposed to work on everything

A well-organised work distribution is desired and valued by the teachers

Take decisions on what to include in the final presentation

Give the presentation in the class

Page 9: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

Students organisation

Groups change for every theme are not known in advance are defined by the teachers

so that arrangements among students are not possible students are trained to work with anyone, the

colleagues they like more and the ones they like less

All students have the chance/obligation to act as leaders

Page 10: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

The 2 weeks cycle for each theme

At the end of the class students are informed of: the groups constitution for the next theme who will be the leaders which topics of the theme each group should

cover Typical topics are

Basic concepts related with that theme Strategic approaches Quantitative approaches – algorithms Real world problems/applications/software

1st week

2nd week

Page 11: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

The 2 weeks cycle for each theme

Students arrange a first meeting of each group In that first meeting they usually agree on a first

bibliography research, done by all the elements

After having a general perspective of the topic they decide on which aspects should be emphasised, divide tasks and repeat the research

2nd week

1st week

Page 12: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

The 2 weeks cycle for each theme

One week after, the group leaders meet with the teachers – the leaders meeting

In this meeting Each leader

Explains how tasks were divided among the group members

Presents the plan of the presentation of his group The teachers

Evaluate if the students have correctly focused on the topic and help them to correct their approach

Suggest additional literature if necessary All together

Detect overlaps between groups and try to eliminate them

Exchange sources of information

1st week

2nd week

Page 13: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

The 2 weeks cycle for each theme

During the second week The leaders organise with their group the last

stage of the work The presentation is prepared and rehearsed Teachers keep available to answer questions,

suggest alternative bibliography, etc. Finally, in the end of the week

the class with all the students and the two teachers present takes place…

1st week

2nd week

Page 14: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

The class

1 hour for each group 10 minutes for set-up Presentation of 25 minutes by the leader 25 minutes for discussion with the colleagues

and the teachers… Students of the other groups ask questions

and discuss choices made by each group “I am very curious to see how they have tackled…” “I am looking forward to see what they have valued.”1st week

2nd week

Page 15: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

The class

25 minutes for discussion with the colleagues and the teachers…

Teachers discuss the subjects, ask the leader and the other members of the group about the presentation and the topic itself in order to:

Highlight important aspects of the subjects that had not been properly highlighted

Complement the information passed in the presentation Correct mistakes Evaluate the participation of each group member in the

work

Page 16: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

The class

25 minutes for discussion with the colleagues and the teachers…

The performance of the leader while giving the presentation, and the presentation design (e.g. legibility) are commented by the teachers and some advise is given.

The slides are corrected and published in the web site of the course.

Crucial to have 2 teachers present to moderate, motivate and control this process.

Page 17: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

The class

All students must be present at the class If a student is absent he will not have a mark for

the work that his group presented If a student arrives late and does not attend the

presentation of one group he will have to write a resume of that presentation otherwise he will have a 25% penalty for each

presentation he did not attend A justified absence can be compensated by an

individual written monograph about the theme (all topics) of that class.

100% of attendance!!

Page 18: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

Assessment

Final written examination 25.0%25.0% 1 hour Multiple choice + 2 development questions Questions regard only the material (presentation slides)

produced by the students ( 30 slides x 4 groups x 5 themes) Themes presentations 62.5%62.5% (12.5% for each

theme) Evaluation criteria

Focus Completeness Originality in the bibliography / cases / examples used for the

presentation (not suggested by the teachers) Technical correctness Quality of the material used in the presentation

All students of one group have the same mark Collective responsibility

Page 19: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

Assessment

The marks regarding each presentation are announced a couple of days after the class, so that students can have a clear and quantitative feedback of their performance and work quality

Page 20: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

Assessment

Leader’s performance and participation during classes 12.5%12.5%

Presentational skills Assessed by the teachers

Leadership qualities and behaviour Assessed by the students

Students fill-in a questionnaire where they make a pairwise comparison of all their leaders

By using a decision aiding tool it is possible, based on all evaluations, to reach a rating for each student

The number of levels used in the rating is controlled by the level of confidence of the statistics test used

Active participation in classes in which he is not the leader

INSTRUÇÕES DE PREENCHIMENTO

U1 U2 U3 U4 U5 ...U1 0,0 1,0 1,0 1,0U2 0,0U3 0,0 0,5 0,0U4 0,0 0,0

...

Supor um aluno que pertenceu a grupos liderados pelos colegas U1, U3, U4 e U5.Este aluno DEVERÁ comparar U1 com U3, U1 com U4, U1 com U5,U3 com U4, U3 com U5, e U4 com U5.Para isso deve preencher com os valores 0, 0.5 ou 1 cada intersecçãodesses nomes, que surja na matriz triangular superior.No exemplo acima, o aluno que preencheu este quadro considerou:

- o colega U1 MELHOR do que o colega U3- o colega U1 MELHOR do que o colega U4- o colega U1 MELHOR do que o colega U5- o colega U3 IGUAL ao colega U4- o colega U3 PIOR do que o colega U5- o colega U4 PIOR do que o colega U5

Page 21: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

Results of the last year

Group workLeadership

and participation

Writtenexamination

Final marks

62.5% 12.5% 25,0%(0-20) (0-5) (0-20) (0-20)

Student 1 17,0 5 13,3 17Student 2 17,0 4 4,5 14Student 3 18,2 5 17,5 18Student 4 17,4 4 13,0 16Student 5 17,0 3 5,5 13Student 6 17,4 3 14,8 16Student 7 17,2 5 8,0 15Student 8 17,3 3 7,3 14Student 9 17,4 4 6,0 14Student 10 17,8 4 10,5 16Student 11 18,3 4 6,5 15Student 12 17,0 3 11,5 15Student 13 17,2 4 11,5 16Student 14 18,0 5 18,8 18Student 15 17,0 3 14,1 16Student 16 16,0 5 7,0 14Student 17 15,0 3 12,0 14Student 18 16,2 4 15,4 16Student 19 17,1 3 13,8 16Student 20 17,4 5 15,2 17

Page 22: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

Course pedagogical assessment

In the Faculty of Engineering a standardised pedagogical course assessment is run every year for each course.

Students fill-in an inquiry concerning both the course and the teachers pedagogical performance.

difficulty level, required time and effort, student’s interest on the topics, quality and accessibility of bibliography, assessment adequation.

In the year 2001/2002 the Logistics course had an average evaluation of 4,92 (in a maximum of 5) was rated within the top 2.5% courses of the Computers and

Electrical Engineering degree.

Page 23: Learning Logistics: a case study José Fernando Oliveira Maria Antónia Carravilla Reflectir Bolonha: Reformar o Ensino Superior, 29 Abril 2003 Departamento

Final comments

Each year, students are encouraged to give suggestions regarding the course implementation

Changes suggested by the former students and by our own experience, were introduced each year

Unexpected for the students Rewarding for the teachers It would not work at all with just one teacher

present in class