learn & gro · 2020-02-19 · • stress management (1 hour) • resilience (1 hour) •...

44.14.100.1-CLC J (11/19)

Learn & Grow

Resources for Living®

Seminar Catalog 2020Resources For Living & CLC

Welcome to Resources For Living℠ We’re here for you Resources For Living (RFL) is a series of confidential services that help employees and household members balance the demands of work, life and personal issues.

Resources For Living onsite seminars bring our experts to you RFL does more than provide you with services to help you balance work and life. We also offer seminars to support your staff. Each seminar is listed with:

• A brief description • Seminar objectives • The length of the seminar, if more than one hour

Our seminars give participants basic, introductory information about workplace skills, wellness topics and RFL services. These seminars don’t replace in-depth, specialized trainings.

Setting up a seminar is easy Interested in scheduling a seminar? Just submit a completed request form to [email protected] or contact your Account Executive. Be prepared to share any information that will be helpful, such as new policies or changes in your workplace. Your Account Executive can help you decide which seminar best meets your team’s goals. When you request a seminar, please have this information on hand:

• Topic requested • Number of seminars • Date(s) and time(s) preferred • Site contact person’s name, phone and email address • Delivery site address • Anticipated number of participants and group demographics • Any special security/safety requirements

Lead time for seminar requests To best serve you, we ask for enough lead time to schedule your trainers. We appreciate your understanding. We request:

• 30 days’ notice for all standard seminars • 45 days’ notice for all financial and legal seminars • 60 days’ notice for Mental Health First Aid® seminars

http://www.promoinfotools.com/Communications/ecard/Svcs/Training/RFL-CLCRequestForm2.pdf

mailto:[email protected]

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Cancellation policy We understand that unexpected events occur. If you need to cancel a seminar, please contact the Training Department directly at [email protected] at least six business days before your scheduled seminar. Cancellations within this window may result in a fee. So, please speak with your Account Executive if you have any questions regarding cancellation fees.

Please note that cancellations for any Mental Health First Aid (MHFA) courses that occur 15-30 days from the delivery date will incur a charge that is 50% of the cost of the seminar. Cancellation 0-14 days from the scheduled delivery date will incur a charge of 100% of the cost of the seminar. Please discuss any concerns about this policy with your Account Executive. The Training Department will work with you to reschedule the seminar.

Seminar communication Our seminars work best with a group of 15-25 participants, as most seminars tend to be interactive and participation is encouraged. Often, employers select topics they believe employees would find most useful. We suggest that you advertise the seminars to all employees and create a registration or sign-up sheet to allow for your team to follow-up with employees prior to the scheduled session to provide friendly reminders of their attendance commitment.

30-minute seminars Unless otherwise noted, most of our seminars last one hour. If you would like to schedule a shorter session, please consult our list of 30-minute seminars. Please note these seminars are meant to be delivered face-to-face and your organization will be charged one hour of training.

mailto:[email protected]

Training frequently asked questions What are the top five requested topics from last year?

• Stress management (1 hour) • Resilience (1 hour) • Wellness for busy people (1 hour) • Adopting a healthy lifestyle (1 hour) • Stress management at work (1 hour)

What is the lead time for training requests? • RFL topics – 30 days • Legal and financial topics – 45 days • Mental Health First Aid® courses – 60 days

Can a one-hour workshop be reduced into a 30-minute presentation? We don’t recommend reducing a scheduled delivery time. If an hour-long seminar is too long, we suggest splitting the seminar into multiple sessions or choosing a seminar from our 30-minute list.

Can we schedule back-to-back training sessions? Yes, you can schedule multiple sessions back-to-back. We recommend short, scheduled breaks for training sessions running more than three consecutive hours.

What is the maximum number of attendees allowed for workshops? The maximum number of attendees depends on the training and delivery medium. If you have any specific questions, please speak with your Account Executive.

• RFL: ‐ In-person sessions don’t have a maximum seat limit. However, it’s recommended that the room and

equipment support the size of the expected audience ‐ Virtual RFL sessions hosted on RFL’s WebEx platform have a base limit of 50 seats. You have the

ability to add more, up to a maximum of 200 total seats. Please note that any extra seats will come with a fee.

• American Substance Abuse Professionals: ‐ Department of Transportation (DOT) Alcohol and Drug Awareness seminars – There is a 50 attendee

maximum within the service contract terms. More attendees may be added at a rate of $5 per attendee/per hour.

• The National Council: ‐ There is a 50 attendee maximum for Mental Health First Aid® one hour course. ‐ There is a 30 attendee maximum for Mental Health First Aid® four and eight hour courses.

Do attendees get a certificate of completion? There’s a certificate of completion available on the member website found under the Webinar section. Just click on Webinar Library and there’s a hyperlink there that says Click here to fill out a webinar certificate of completion. The form can be populated by attendee with name, webinar topic and completion date.

http://www.promoinfotools.com/Communications/Webinars/WebinarCompletionCertificate.pdf

Which seminars are only available in-person? • Estate planning, wills & trusts CL12001 • Family law: Divorce, child custody, child & spousal support CL12002 • Identity theft: Prevention, protection & resolution CL12005 • Legal issues for older or disabled family members CL12003 • Powers of attorney and advanced directives (“Living Wills”) CL12004 • Mental Health First Aid® 4 hour course MMHA14004 • Mental Health First Aid® 8 hour course MMHA14005 • All 30 minute seminars

Which seminars are best delivered in-person? • Alcohol and drug-free workplace (employee) APD9001 • Alcohol and drug-free workplace (supervisor) APDM10001 • Bullying in the workplace APD9004 • Domestic violence awareness ADL6001 • Effective collaboration APD9010 • Fighting the stigma of mental illness AMHA14001 • Managing violence in the workplace (employee) (1.5 hours) APD9015 • Managing violence in the workplace (supervisor) (2 hours) APDM10003 • Mental health and suicide awareness at work (2 hours) (NEW 2020) AMHA14010 • Mental health awareness in the workplace AMHA14002 • Sexual harassment prevention (employee) (2 hours) APD9035 • Sexual harassment prevention (supervisor) (2 hours) APDM10018 • Strengthening work relationships – team building (1.5 hours) APD9017 • Supporting family members with mental health issues AMHA14003 • Understanding harassment APD9039

Table of contents

Orientations ................................................................................................................................................................ 10 Critical incident stress debriefing ........................................................................................................................ 10 Orientation (employee) ......................................................................................................................................... 10 Orientation (supervisor) ........................................................................................................................................ 10

Adult care .................................................................................................................................................................... 11 Caring for aging loved ones ................................................................................................................................... 11 Planning ahead for retirement ............................................................................................................................. 12 Preparing for your own elder care ....................................................................................................................... 12 Reframing the empty nest .................................................................................................................................... 12 The sandwich generation ...................................................................................................................................... 12

Child care and parenting ........................................................................................................................................... 13 A parents’ guide to addressing drug and alcohol use with children ................................................................. 13 Blended families ..................................................................................................................................................... 14 Building strong families ......................................................................................................................................... 14 Bullying .................................................................................................................................................................... 14 Co-parenting with your ex ..................................................................................................................................... 14 Divorce and separation ......................................................................................................................................... 15 Helping your child in times of crisis ..................................................................................................................... 15 Internet safety ........................................................................................................................................................ 15 Parenting and relationships .................................................................................................................................. 15 Parenting skills development — the toddler years (12-24 months) .................................................................. 16 Parenting your teen ............................................................................................................................................... 16 Preparing your child for college ............................................................................................................................ 16 Single parenting – strategies and resources ....................................................................................................... 16 Supporting school-age children ............................................................................................................................ 17 Working parents – achieving balance .................................................................................................................. 17

Daily life ....................................................................................................................................................................... 18 Compassion fatigue ................................................................................................................................................ 18 Domestic violence .................................................................................................................................................. 18 Dual career couples ................................................................................................................................................ 19 Emergency preparedness (NEW 2020) .................................................................................................................. 19 Healthy relationships ............................................................................................................................................ 19 Lesbian, gay, bi-sexual, transgender awareness (2 hours) ................................................................................ 19 Managing in times of personal crisis .................................................................................................................... 19 Mindfulness ............................................................................................................................................................ 20 Money and relationships ....................................................................................................................................... 20 Opioid awareness ................................................................................................................................................... 20 Organize your life ................................................................................................................................................... 20 Personal safety ....................................................................................................................................................... 20 Post-traumatic stress disorder awareness .......................................................................................................... 21 Secrets to a long-lasting marriage ........................................................................................................................ 21 Secrets to a long-lasting relationship .................................................................................................................. 21 Simplify your life .................................................................................................................................................... 21 Social media etiquette ........................................................................................................................................... 22 Unplug to recharge................................................................................................................................................. 22 War fatigue or PTSD ............................................................................................................................................... 22

Financial ...................................................................................................................................................................... 23 A holiday planning guide* ..................................................................................................................................... 23 Dreaming of retirement ........................................................................................................................................ 23 Estate planning: Financial basics .......................................................................................................................... 24

Financial setback? Regroup & rebuild (NEW 2020) .............................................................................................. 24 Getting & keeping good credit .............................................................................................................................. 24 I want to buy a house ............................................................................................................................................. 24 Investing: Getting started ..................................................................................................................................... 24 Investing: Risk considerations & taxes ................................................................................................................ 25 Investing: Traditional versus online services ...................................................................................................... 25 It’s my budget and I’m sticking to it ..................................................................................................................... 25 Leveraging tax-advantaged benefits (NEW 2020) ............................................................................................... 25 Making tax returns less taxing* ........................................................................................................................... 25 Managing risks to your retirement plan .............................................................................................................. 25 Money basics: Let’s build a plan ........................................................................................................................... 26 New year…New you! Financial resolutions you can keep ................................................................................. 26 Planning for college 101 ......................................................................................................................................... 26 Protecting your income & assets .......................................................................................................................... 26 Raising money-savvy kids ...................................................................................................................................... 26 Relationships and money ...................................................................................................................................... 26 Retirement planning: Getting started.................................................................................................................. 27 Reviewing & fixing credit reports ......................................................................................................................... 27 Sandwich generation: Caught in the middle (NEW 2020) ................................................................................... 27 Student loan repayment strategies ..................................................................................................................... 27 The cost of raising kids .......................................................................................................................................... 27 The financial wellness playbook ........................................................................................................................... 27 Tips for a major purchase (NEW 2020) ................................................................................................................. 28 When pay periods change ..................................................................................................................................... 28 Your debt-free game plan ...................................................................................................................................... 28

Health and wellness ................................................................................................................................................... 29 Adopting a healthy lifestyle .................................................................................................................................. 29 Brain health ............................................................................................................................................................ 29 Childhood and adolescent obesity ....................................................................................................................... 30 Coping with anxiety ............................................................................................................................................... 30 Coping with personal loss ...................................................................................................................................... 30 Coping with stress, anxiety and trauma for first responders ........................................................................... 30 Dealing with anger ................................................................................................................................................. 30 Dealing with burnout ............................................................................................................................................. 31 Depression in families ........................................................................................................................................... 31 Emotional eating .................................................................................................................................................... 31 Happiness ................................................................................................................................................................ 32 It’s holiday time already? ...................................................................................................................................... 32 New Year’s resolutions — How to make them and how to keep them! ........................................................... 32 Nutrition basics ...................................................................................................................................................... 32 Suicide awareness .................................................................................................................................................. 33 Taking sleep seriously ............................................................................................................................................ 33 Tobacco cessation: How to manage after you’ve quit ........................................................................................ 33 Tobacco cessation: Quitting (2 hours) .................................................................................................................. 33 Tobacco cessation: Thinking about quitting ....................................................................................................... 34 Understanding depression .................................................................................................................................... 34 Weight management ............................................................................................................................................. 34 Wellness for busy people ....................................................................................................................................... 34

Legal ............................................................................................................................................................................. 35 Estate planning, wills & trusts .............................................................................................................................. 35 Family law: Divorce, child custody, child & spousal support ............................................................................. 35 Identity theft: Prevention, protection & resolution ........................................................................................... 35

Legal issues for older or disabled family members ............................................................................................ 35 Powers of attorney & advanced directives .......................................................................................................... 35

Mental health awareness .......................................................................................................................................... 36 Fighting the stigma of mental illness ................................................................................................................... 36 Mental health and suicide awareness at work (2 hours) (NEW 2020) ............................................................... 37 Mental health awareness in the workplace ........................................................................................................ 37 Mental Health First Aid® – 8 hour* (max 30 attendees) ..................................................................................... 37 Mental Health First Aid® – 4 hour* (max 30 attendees) ..................................................................................... 38 Supporting family members with mental health issues .................................................................................... 38

Personal improvement .............................................................................................................................................. 39 Approaches to decision making ............................................................................................................................ 39 Assertiveness .......................................................................................................................................................... 39 Becoming a better you ........................................................................................................................................... 40 Change mastery ...................................................................................................................................................... 40 Communication skills ............................................................................................................................................ 40 Emotional intelligence ........................................................................................................................................... 40 Forgiveness ............................................................................................................................................................. 41 Goal setting for life and work ............................................................................................................................... 41 Improving your memory* ...................................................................................................................................... 41 Learning to embrace failure ................................................................................................................................. 41 Managing emotions under pressure .................................................................................................................... 42 Managing the difficult interaction (1.5 hours) .................................................................................................... 42 Resilience ................................................................................................................................................................ 42 Resolving conflict ................................................................................................................................................... 42 Self-esteem for adults ............................................................................................................................................ 42 Stress management ............................................................................................................................................... 43 Stress management and achieving balance at work and home (2 hours) ....................................................... 43 The art of small talk ............................................................................................................................................... 43 The power of positive thinking ............................................................................................................................. 43 The work and home balancing act ....................................................................................................................... 44

Adoption ...................................................................................................................................................................... 45 Adoption .................................................................................................................................................................. 45

Professional development ......................................................................................................................................... 46 Alcohol and drug-free workplace (employee) ..................................................................................................... 46 Building successful teams ..................................................................................................................................... 46 Bullying in the workplace ...................................................................................................................................... 47 Career development guide .................................................................................................................................... 47 Coping with job loss ............................................................................................................................................... 47 Coping with organizational change (1.5 hours) ................................................................................................... 47 Coping with shift work ........................................................................................................................................... 48 Creating a positive workplace (employee) .......................................................................................................... 48 Diversity .................................................................................................................................................................. 48 Effective collaboration ........................................................................................................................................... 48 Effective communication at work ........................................................................................................................ 49 Etiquette in the workplace .................................................................................................................................... 49 Learning about your conflict management style (1.5 hours) ............................................................................ 49 Managing a difficult customer (1.5 hours) ........................................................................................................... 49 Managing violence in the workplace for (employee) (1.5 hours) ...................................................................... 50 Providing excellent customer service .................................................................................................................. 50 Respectful communication in the workplace (1.5 hours) .................................................................................. 50 Sexual harassment prevention for (employee) (2 hours) .................................................................................. 51 Strengthening work relationships — team building (1.5 hours) ....................................................................... 51

Stress management at work ................................................................................................................................. 51 Time management ................................................................................................................................................. 51 Understanding harassment .................................................................................................................................. 52 Working with the terminally ill ............................................................................................................................. 52

Professional development for managers ................................................................................................................. 53 Alcohol and drug-free workplace (supervisor) (2 hours) .................................................................................... 53 Creating a positive workplace (supervisor) ......................................................................................................... 53 Diversity in the workplace (supervisor) (1.5 hours) ............................................................................................ 54 DOT: Alcohol and drug-free workplace (supervisor)* (2 hours) ......................................................................... 54 Generational differences in the workplace ......................................................................................................... 54 Helping the distressed person .............................................................................................................................. 54 How to be an effective manager ........................................................................................................................... 55 Leadership ............................................................................................................................................................... 55 Leading in difficult times (1.5 hours) .................................................................................................................... 55 Manager’s guide to coping with downsizing (2 hours) ....................................................................................... 55 Managing critical behavior issues in the workplace (supervisor) ..................................................................... 56 Managing violence in the workplace (supervisor) (2 hours) .............................................................................. 56 Meeting management............................................................................................................................................ 56 Mental Health First Aid® Overview* (supervisor) (50 attendees) ..................................................................... 56 Mentoring through coaching ................................................................................................................................ 57 Motivating your staff and improving morale ...................................................................................................... 57 Sexual harassment prevention (supervisor) (2 hours) ....................................................................................... 57

Series ............................................................................................................................................................................ 58 Appreciative leadership (total duration 4 hours) ............................................................................................... 58 Communication (total duration 4 hours) ............................................................................................................. 58 Effective communication (total duration 2 hours) ............................................................................................. 59 Healthy living (total duration 4 hours) ................................................................................................................ 59 Leading (total duration 3 hours) ........................................................................................................................... 59 Stress management and achieving balance (total duration 3 hours) .............................................................. 59

30-minute trainings .................................................................................................................................................... 60 20 minutes of relaxation ....................................................................................................................................... 60 Adopting a healthy lifestyle: Fitness and exercise ............................................................................................. 60 Adopting a healthy lifestyle: Getting support ..................................................................................................... 60 Adopting a healthy lifestyle: Healthy eating ....................................................................................................... 60 Adopting a healthy lifestyle: Sleep and relaxation ............................................................................................. 61 Balancing work and home ..................................................................................................................................... 61 Effective communication: Body language ........................................................................................................... 61 Effective communication: Email and technology ............................................................................................... 61 Effective communication: Getting your message across ................................................................................... 61 Effective communication: Listening skills ........................................................................................................... 62 Job burnout ............................................................................................................................................................. 62 New Year’s resolutions .......................................................................................................................................... 62 Nutrition basics ...................................................................................................................................................... 62 Strengthening work relationships ........................................................................................................................ 62 Stress management ............................................................................................................................................... 63 Time management ................................................................................................................................................. 63 Tobacco cessation .................................................................................................................................................. 63

Orientations Critical incident stress debriefing RFL1107

This workshop describes what critical incident stress debriefings (CISDs) are and when and why companies would request this service. Managers are guided through the steps of trauma debriefing. You’ll learn how a CISD can benefit your employees, organizations and overall productivity. Workplace trauma includes such things as a death, an accident, violence in the workplace and disasters.

Orientation (employee) RFL1103

Come hear what RFL is all about and what it offers you. In today’s times we find ourselves having to do more with less and time is in short supply. Let us help you juggle those work and life demands. Our services are confidential. You’ll learn about:

• What is RFL? • Ways we can help • Web-based services

Orientation (supervisor) RFL1105

This training for supervisors discusses the RFL benefits. It details who is eligible, how the process works, confidentiality, what types of problems are often addressed and how to access benefits. It also provides information for supervisors on how to identify a troubled employee and walks them through the process of referring an employee to RFL. This training will offer:

• Guidance on how to focus on managing an employee’s performance issues instead of their personal issues • Information about management consultations • Facts to help support staff after traumatic workplace events • Ways RFL can help employees

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Adult careCaring for aging loved ones AAC4005

More and more of us find ourselves caring for our parents or elderly loved ones. Join us to learn some of the basics. Learn how to assess your loved one’s needs. Hear about how to make choices with your loved one. Get tips on when and how to discuss your loved one’s needs as independence skills decline. We’ll help you:

• Evaluate your loved one’s needs • Find resources for care in the home and community • Communicate with other family members • Evaluate your own level of responsibility • Involve your loved one in decision making • Learn tips for long-distance caregiving

Planning ahead for retirement AAC4006

This seminar will help you list out things to consider for your retirement. We’ll walk you through questions to personalize your retirement decisions and give you some assessment tools. Participants will:

• Explore attitudes and beliefs about retirement • Discuss components of a “psychological portfolio” • Review self-assessment tools • Learn about resources for “whole person” retirement planning

Preparing for your own elder care AAC4004

This training is for employees preparing for retirement and wishing to plan ahead for their own care. This program reviews things to consider for a comprehensive life plan. We’ll discuss:

• What healthy aging means • How to understand pre- and post-retirement needs • Health, housing, financial and legal issues to consider

Reframing the empty nest AAC4002

Your children are leaving the home. Is this a time of joy or sadness? It can be both! Let’s discuss how to transition into this new relationship with your child. We’ll review:

• What tends to happen when children leave home • Tips to redefine parenting • Tasks of middle age • How to cope if the nest fills up again

The sandwich generation AAC4003

Feeling pulled at both ends? Caring for your children and your aging parents at the same time? Tired? Stressed? This seminar explores the challenges and complexities of multigenerational living, including:

• Understanding developmental tasks of middle age • Taking care of yourself • Rules for multigenerational living • Launching children into adulthood

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Child care and parenting A parents’ guide to addressing drug and alcohol use with children ACC1017

As a parent, it can be scary to think about your child using drugs and alcohol. But you can make a difference. This training will review:

• Substance misuse statistics and stages of use • Tips for talking to your child about drugs and alcohol • Ways to address suspected substance use • Information about recovery

Blended families ACC1006

Stepfamilies can be complicated. The process of blending two families into one might leave you feeling stressed and overwhelmed. But it’s possible to build a successful blended family. This training will discuss:

• The challenges of blending two families • How to grow new family relationships while maintaining old ones • When to seek additional help

Building strong families ACC1015

From blended households to same-sex parents, families come in all shapes and sizes. There is no “best” kind of family. But strong, healthy families share common traits. Learn more about how to strengthen your family bond with this seminar. This training will:

• Discuss what makes a family • Review the qualities of a strong family • Talk about how your personal history can impact your family • Offer skills to strengthen your family

Bullying ACC1008

There’s a growing awareness about the problems with modern bullying. Cyber bullying, child depression and bullying-related violence and suicide are real concerns. But how can you bully-proof your child? This training will discuss:

• Bullying and its effect on your child • How to recognize if your child is being bullied or is bullying others • What you can do to address bullying

Co-parenting with your ex ACC1018

Research shows that effective co-parenting can lead to children who are happier and better adjusted. How? The key is to focus on the children and not your feelings about your ex. But sometimes that’s easier said than done. This training will help participants learn:

• The definition of co-parenting • Tips on how to successfully co-parent • How to handle conflicts and issues

Divorce and separation ACC1009

The end of a relationship is a difficult time. Divorce turns a relationship into a business transaction, dividing assets and deciding on custody. But while divorce is an adult matter, it also makes a big impact on children. This training reviews:

• Breaking the news to your children • Supporting your child through the break-up • Taking care of yourself

Helping your child in times of crisis ACC1010

After a tragedy or crisis, you may feel helpless. If you’re a parent, you have the added task of supporting your child. But how do you explain a crisis to a child? How do you know what your child needs? This training seeks to answer these questions. It will provide you with concrete tips for:

• Talking to your child about a tragedy • Meeting your child’s needs, based on age • Understanding your child’s reaction • Helping your child cope

Internet safety ACC1011

The Internet is a wonderful resource for finding information and connecting with others. But it can also be a hazard. An innocent search might bring up adult images. Strangers might steal your information. Or your child could experience cyber-bullying. This training will discuss:

• Common Internet dangers • Steps to protect yourself and your children online • Warning signs to look for • Healthy habits for the Internet

Parenting and relationships ACC1016

Having children can place a strain on your relationship with your partner. But having a good relationship with your co-parent helps children grow to be healthy adults. Learn more about what it means to have a good relationship with your partner and co-parent in this seminar. We’ll:

• Review the qualities of a strong relationship • Discuss how your relationship impacts your child • Examine common struggles for parents • Provide tips to overcome hurdles

Parenting skills development — the toddler years (12-24 months) ACC1002

The toddler age can be a time of great growth and fun. But it also comes with its share of challenges. This session provides information to help you understand:

• Developmental issues • Behavioral interventions • Toddler jealously • Activities to do with your child

Parenting your teen ACC1003

It’s the adolescent’s task to begin separating from you. This can’t occur without some friction and challenge to your relationship. Come join us to explore how to navigate the teenage years. We’ll discuss:

• Identity vs. role confusion • Survival skills • What makes a healthy family • How to recognize when it’s time to get help

Preparing your child for college ACC1004

This seminar is intended for children who are about to enter college and their parents. This transition is an important one for all family members. This seminar will review:

• The college application process • Tips to help children begin college life • Ways for parents to cope with this change

Single parenting – strategies and resources ACC1012

Being a parent is difficult under any circumstances. If you’re doing it alone, it’s even harder. Single-parent families are more common than ever. This training will discuss how to manage the special challenges that come with raising a child on your own. We’ll review:

• Common single-parent challenges • Tips for single parents • Stress reduction and self-care techniques

Supporting school-age children ACC1005

Teachers, classmates, friends... when do you step in and when do you let your child negotiate these relationships? Learn ways to support your child through elementary school and intermediate school years. Participants will get a chance to:

• Review basic parenting assumptions • Lean about Erikson’s developmental stages • Explore survival skills • Get tips on parent-teacher conferences • Find out how to recognize when it’s time to get help

Working parents – achieving balance ACC1013

Career, family and children – can you really have it all? It’s hard to juggle work and family. Sometimes, you might feel pulled in different directions. The term “balance” might even cause you stress! This training will review:

• Time management skills • Tips for saying “no” • Setting realistic expectations • Skills for self-care

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Daily life Compassion fatigue ADL6008

Taking care of others is a noble calling. But caring for others might take its toll on your well-being. When you understand compassion fatigue, you can do something about it. This training will

• Define compassion fatigue • Let you find out where you stand • Help you identify self-care strategies

Domestic violence ADL6001

What is domestic violence and who’s affected by it? What do you do if the victim decides to stay — or leave? Learn more about this issue and who it affects by attending this seminar. Participants will learn about:

• What constitutes domestic violence • The cycle of violence • Tips for staying safe • Ways to help others

Dual career couples ADL6018

Most couples today work. And while the money might be good, these couples often complain about stress and lack of time. So how can you pursue your career while balancing your home life? This seminar will discuss:

• Relationship myths • The challenges of dual career couples • Tips for balancing work and home

Emergency preparedness (NEW 2020) ADL6024

Emergencies happen. These may include natural disasters, human-caused incidents or health problems. And they sometimes come without warning. But that doesn’t mean you can’t be ready. Emergency preparedness is all about taking steps to take care of yourself and your loved ones in case of disaster or unexpected events. Request this seminar to learn the basics of preparedness, including:

• How to plan for an emergency • What to do in a crisis • Tips for recovery

Healthy relationships ADL6014

Friendships, family, romantic partners and colleagues – they’re all important people in our lives. But not all relationships are healthy for us. Some people make us feel bad about ourselves or keep us from achieving our goals. So how do you choose healthy relationships? Attend this seminar to learn more. We’ll review:

• What goes into a healthy relationship • How to decide if your relationships are good for you • Tips for dealing with conflict

Lesbian, gay, bi-sexual, transgender awareness (2 hours) ADL6012

Diverse workplaces are productive workplaces. And diversity is about more than race and religious differences. This training will increase participants’ knowledge of what it means to be LGBTQ and what it means to be an ally. It will:

• Define LGBT terms • Raise awareness of LGBT sensitivity • Provide tools to support a positive workplace

Managing in times of personal crisis ADL6002

Because a crisis is unexpected, people tend to experience a period of feeling lost and confused. This seminar will help you understand and manage this process. We’ll walk through:

• Defining crisis • Considering stages of a crisis • Preparing an action plan

Mindfulness ADL6019

You’ve probably heard the clichés – “Stop and smell the roses” or “Be in the moment.” But it’s easier said than done. Practicing the skill of mindfulness can help you reduce stress, feel better and improve your life. Participants will:

• Learn about the benefits of mindfulness • Understand the science behind mindfulness • Find tips to choose a mindfulness program • Discover how to use mindfulness in day-to-day life

Money and relationships ADL6011

On their own, money and relationships are complicated. Put the two together and things can get messy quickly. This training focuses on helping you communicate with your partner about money so it can be a strong area in your relationship. Goals of this training include:

• Recognizing differences in how participants and their partners handle money • Understanding how finances can impact relationships • Learning tools to help improve financial relationships

Opioid awareness ADL6004

You’ve probably heard about the tragic deaths of celebrities from opioid overdoses. But did you know that opioid misuse and addiction is a growing problem for everyday people? This seminar will provide participants with a basic understanding of:

• Opioids and what they do • Opioid addiction • Guidelines for opioid use

Organize your life ADL6016

Are you always losing things? Do you know where you’ve put important papers? Organization doesn’t come naturally to everyone. But having your things in order can help save you time and energy. Attend this training to learn about:

• Things that get in the way of order • Steps to get organized • Tips to order your work and home life

Personal safety ADL6017

Your safety matters. Chances are, you know it’s safer to wear a seatbelt in the car and look both ways before crossing the street. But do you know all the ways you can protect yourself from criminals? This seminar offers an overview to help you:

• Reduce your risk • Protect yourself from identity theft • Stay safe at work • Learn rules for survival

Post-traumatic stress disorder awareness ADL6023

You may have heard of post-traumatic stress disorder (PTSD). But how much do you know about this anxiety disorder that happens to some people after a distressing event? From first responders to victims of crime, PTSD may affect more people than you think. This training lets participants:

• Discuss typical responses to trauma • Review PTSD symptoms, causes and treatments • Discover ways to reduce your risk of developing PTSD • Learn how to support someone with PTSD

Secrets to a long-lasting marriage ADL6010

Nobody gets married with the goal of splitting up. But many marriages end in divorce. So how do you have a long-lasting, fulfilling relationship with your spouse? This training will review:

• Different kinds of love • What makes love last • Conflict in marriage • Creating excitement and intimacy • Help for a lagging relationship

Secrets to a long-lasting relationship ADL6015

Most people enjoy the process of falling in love. But what happens after the glow of early love wears off? This seminar will discuss how to have a healthy relationship that lasts a long time. You’ll learn about:

• Traits of a long-lasting relationship • Myths and facts about relationships • Tips to sustain your relationship

Simplify your life ADL6020

Between smartphones, constant information, home demands, work demands and lengthy to-do lists, it’s easy to get overwhelmed with life. We’re always plugged in. It’s no wonder so many people feel stressed. By simplifying your life, you remove distractions so you can focus on what matters. This training will discuss:

• How to recognize that modern life is causing you stress • Why keeping things simple can help you focus on what you love • Ways to prioritize what really matters to you • Tips to simplify your life

Social media etiquette ADL6022

When it comes to social media, what are the rules? How do you build relationships without committing a social "no-no"? And what in the world is a hashtag? Intended for beginners to social media - this seminar will offer tips to connect online. Join us as we:

• Review popular social media platforms • Offer tips to connect with others • Discuss social media faux pas and how to avoid them

Unplug to recharge ADL6021

Most of us use electronics and social media. And while it’s hard to deny the advantages of technology, many have an unhealthy attachment to it. Feeling like you’re caught up in the social media madness and need to recharge? This workshop will talk about:

• Symptoms of technology burnout • Physical and emotional effects of connection overload • How to begin a digital “detox” • The positives of unplugging to recharge our bodies and minds • Steps to have a better balance

War fatigue or PTSD ADL6003

What is war fatigue? Is it similar to or the same as Posttraumatic Stress Disorder (PTSD)? How is it treated? What helps and what can family members do? This seminar helps us to explore these topics, including:

• Defining war fatigue and PTSD • Identifying the signs of each • Recognizing the differences • Finding what helps • Becoming familiar with resources

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Financial A holiday planning guide* MF7031

Is the holiday season bringing you stress and debt? In this presentation, we’ll share best practices for planning, saving and spending. Technology has become a bigger part of our holiday shopping and planning experience, so we will discuss online ideas and sites, as well as important dates to remember, to help you this time of year.

Dreaming of retirement MF7007

Many people can’t wait for retirement, yet they haven’t considered how they will sustain their ideal retirement lifestyle. To be confident in the amount of retirement income that you need, you should first estimate the difference in cost between your current lifestyle and the retirement lifestyle you dream about. In this class, we provide tools to help you estimate that difference. We’ll also offer a wide range of considerations to help you formalize a realistic retirement plan to help make your retirement dream a reality.

*This course cannot be delivered after October 30th, 2020. Due to the standard request window for financial seminar requests, we will accept requests for this topic through September 15, 2020.

Estate planning: Financial basics MF7032

Many of us know we should have an estate plan, but we don’t know how to get started – or when to get started. In this presentation, we discuss the necessary steps in estate planning that are relevant for any stage of life. Learn why it’s important for you and your loved ones and get a review of the documents and steps involved in the process.

Financial setback? Regroup & rebuild (NEW 2020) MF7042

Whether a financial setback catches you by surprise or is planned for, this class helps you get through the event and take steps to be better prepared for any future challenge. We’ll walk you through a ten-step process that includes assessing your expenses, managing your spending, protecting your credit and writing goals to address any areas of your finances causing you stress.

Getting & keeping good credit MF7002

Credit scores influence personal finances in more ways than most people realize. Whether it’s your auto insurance premium or the interest rate on your mortgage, you want your credit score to be deemed “excellent”. We’ll discuss the criteria that determines a credit score, as well as how to establish new credit, how to recover from credit challenges, and best practices for maintaining an excellent credit score.

I want to buy a house MF7003

The dream of owning your own home is attainable if you get your finances in order and learn as much as you can about the process. In this class, we will help you get started by walking through the different mortgage loans available, reviewing what lenders look for in a borrower, and what costs you can expect during the process. We’ll also talk about how to make sure you can afford your house so that you can enjoy it for years to come.

Investing: Getting started MF7010

Get ready for several compelling reasons why you need investing to achieve long-term goals. Build your knowledge base as we define stocks, bonds, mutual funds and other investment options. We’ll also review how you would go about investing in each of those options. We’ll conclude with an overview of risk and return, as well as the fees associated with different types of investments, so you can feel more confident about adding investing to your financial action plan.

Investing: Risk considerations & taxes MF7038

This class reviews five types of investment risk and discusses how time frames might influence the type and amount of risk an investor is willing to take. We’ll also cover tax implications of investing and conclude with examples of investing and possible risks.

Investing: Traditional versus online services MF7039

This class reviews a few time-tested investment principles and then covers the basics of opening a brokerage account. We review the differences between online investing platforms versus the more traditional practice of meeting face-to-face with an investment advisor. We’ll also provide a variety of best practices for monitoring your investments and adjusting your strategies over time.

It’s my budget and I’m sticking to it MF7017

Creating and sticking to a budget is the foundation for great personal finances. Why? It gets you in the habit of reviewing and adjusting your spending so that the most important goals in your life get funded. This class will outline a process for creating a spending plan and will offer practical tips for sticking to it.

Leveraging tax-advantaged benefits (NEW 2020) MF7043

Open enrollment can leave us with many questions about our benefits, specifically their tax implications. This class will explain high deductible health plans (HDHP), health savings accounts (HSA), and flexible spending accounts (FSA) to build your confidence around making informed decisions.

Making tax returns less taxing* MF7008

For most of us, the primary concern when filing our income tax returns is how to minimize our taxes. In this class, we will discuss how income tax is calculated, types of adjustments/deductions, ways to reduce taxation and strategies to save. We’ll review some of the common tax law changes resulting from the Tax Cut Jobs Act of 2017. We’ll also explore some common mistakes to avoid.

Managing risks to your retirement plan MF7025

In this class, we cover ten significant financial and planning risks that can get in the way of you reaching your retirement goals. We explain how each risk can impact a retirement plan, and then suggest practical steps to minimize or avoid that impact.

*Requests with at least 45 days’ lead time can be made from May to December for a delivery date throughout the year.

Money basics: Let’s build a plan MF7006

If you want to feel confident about your personal finances, you need to follow a plan that has four components: controlling spending, managing debt, prioritizing savings and maintaining excellent credit. If you lose focus on any of these disciplines, you risk adding stress to your life. This class explains the importance of each component of your plan and helps you get started.

New year…New you! Financial resolutions you can keep MF7018

When January arrives, many of us want to start a new financial habit or break a bad one. The real challenge is not getting started but sticking to the plan. As a financial coaching organization, we have worked with thousands of people to help them stick to their New Year’s resolutions. We will share tips for setting realistic goals and making it to the finish line.

Planning for college 101 MF7016

The costs of attending college continue to increase, so planning is imperative. This class will discuss different types of college saving accounts and review the FAFSA financial aid process. It is important to get funds from as many sources as possible, so we’ll review scholarships, grants and loans. Get ready to leave this class better prepared to establish and fund your college savings goals.

Protecting your income & assets MF7028

In this class, we explain why you might need insurance policies, and we share some tips for shopping around and getting the best price. We’ll even review the five common forms of insurance. Our goal is that you will feel better equipped to assess the insurance policies available through your employer and compare them to supplemental coverage or unique policies that you might find elsewhere.

Raising money-savvy kids MF7040

We all want our children to become adults who are responsible with money. This class helps parents understand whether their child is naturally a spender, a saver, or somewhere in between, and then we provide a wide range of tools and guidelines for teaching children valuable money concepts. Whether you have a toddler or a teenager, you will receive valuable tips for making money a comfortable conversation topic.

Relationships and money MF7029

We all have a relationship with our money; whether it’s a good or bad relationship can depend on many things in our lives. Surveys tell us that stress about money can also have a big influence on our relationships with others. Join us as we explain how life experiences and emotions influence our finances, and then outline best practices to increase awareness and improve our communications with friends and family.

Retirement planning: Getting started MF7041

Employees in the first half of their careers are often not thinking about it or planning for retirement. This class emphasizes the importance of starting to plan as early in your career as possible in order to allow savings to grow. There are many competing needs or wants for every dollar you save, so we will talk about how you can use goals and budgeting to stay on track with funding whatever lifestyle or timeline you envision for retirement.

Reviewing & fixing credit reports MF7030

Your credit score is determined by the information in your credit reports, so if you want to build and maintain a great credit score, you have to pay attention to what’s in your credit reports. The more you use credit, the more important it becomes to check them since errors and discrepancies are common. In this class, you will learn how your personal and financial data is organized within your credit reports and how to fix any inaccuracies you discover.

Sandwich generation: Caught in the middle (NEW 2020) MF7044

Navigating your personal finances can be a daunting task, but what if you are not only supporting your children but also caring for aging parents or grandparents? In this class we’ll show you how to assess your financial capacity and set realistic boundaries to help you through this stage of life. We’ll talk about how to handle setbacks and remain resilient. Lastly, we will provide resources and identify ways to help you manage your personal and financial goals.

Student loan repayment strategies MF7035

For many employees, especially in the first half of their careers, student loan payments are a significant monthly expense. This class helps attendees consider repayment options that meet their individual goals. We discuss repayment options for both federal and private loans, which include how to lower monthly payments or pay off loans faster.

The cost of raising kids MF7033

Some of the biggest expenses for families are the costs associated with raising children. Whether it’s day care, extracurricular activities, food or health care, the expenses add up and can put tremendous pressure on any budget. This presentation will help you review and prepare your finances during different stages of a child’s life.

The financial wellness playbook MF7036

Learn from those who have gone before you! This class shares the ten habits most people practice when they have little financial stress in their lives. The MSA coaching staff has conducted over a million financial consultations, and the most experienced coaches were interviewed to develop this list of ten habits. The goal is for attendees to take pride in the habits they are practicing well, and to develop an action plan to address the habits they would like to improve.

Tips for a major purchase (NEW 2020) MF7045

As consumers, all of us will have to make a large purchase at some point in our lives, whether it’s a washer and dryer, living room furniture or a car. Many factors can come into play when deciding on a large purchase. In this class, we will talk about buying now vs. buying later, saving vs. financing, and buying vs. leasing. We will explore credit and budget implications, as well as strategies for planning ahead and saving money long term.

When pay periods change MF7014

Changes to the payroll process could be anything from adjusting the date or frequency of pay periods to adjusting how a bonus or commission structure works. But the changes, however small, can have a huge impact on your finances. This class is typically customized to outline the specific changes a company is implementing, followed by a wide range of recommendations and tips directed at helping you adjust to the change.

Your debt-free game plan MF7037

Debt is one of the biggest obstacles keeping Americans from reaching financial goals, so this class encourages you to prioritize debt management. But it doesn’t stop there! We’ll also go over specific debt reduction strategies and help you choose one that you can sustain. We will also review how to write and follow SMART goal, so you can leave this class motivated and empowered to reduce your debt.

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Health and wellness Adopting a healthy lifestyle AHW8013C

What does it mean to be healthy? In this seminar, we'll review behaviors and beliefs that make up a healthy life, including:

• An overview of a healthy lifestyle • The basics of healthy eating • The role of exercise • The power of sleep • How setting and reaching goals empowers us to live well

Brain health AHW8022

Do you have trouble remembering where you put your keys? Do you find yourself struggling to concentrate during meetings? New research shows how taking care of our brains can help us with age-related issues and improve day-to-day coping. This training will:

• Examine why brain health is important • Provide tools to improve brain health • Offer resources for future reference

Childhood and adolescent obesity AHW8010

Childhood obesity is a common problem in our country. This seminar provides information, tips and strategies on how to help your children obtain and maintain health. We’ll discuss:

• Obesity’s definition • Problems associated with obesity • What you can do to encourage healthy living in children

Coping with anxiety AHW8016

How do we tell the difference between normal feelings of stress and symptoms of anxiety? This workshop helps participants understand different types of anxiety and provides tools to notice signs in your own life or the life of someone close to you. This seminar will review:

• Anxiety disorders • Anxiety symptoms • How thoughts and actions contribute to anxiety • Treatment and care of anxiety disorders

Coping with personal loss AHW8002

Grief is caused by many types of losses — the loss of a loved one, a pet, a job, a lifestyle, a function. This seminar helps you understand the grief process and find healthy ways of coping. We’ll review:

• What to expect after a loss • Healthy coping skills • Ways to help others who are grieving • Resources

Coping with stress, anxiety and trauma for first responders AHW8028

A first responder’s job comes with extraordinary demands. Without proper self-care these demands may lead to issues like acute stress and anxiety. This training will discuss:

• The unique stress dynamics in a first responder’s job • Stress, anxiety and trauma symptoms • Signs of emotional distress • Tips for self-care

Dealing with anger AHW8012C

Anger is a powerful human emotion that has physical, psychological and interpersonal consequences. This program explores these areas and provides tips to manage angry responses. We’ll review:

• Anger’s definition • Responses to anger • Ways to identify anger • Healthy ways to cope with anger

Dealing with burnout AHW8005

Burnout is a unique form of job stress. And it can get in the way of a healthy, productive workplace. But it’s easier to manage when you can see the signs. This seminar will provide basic information on how to recognize and cope with burnout. This training will provide:

• Definition of burnout • Signs to recognize burnout • Prevention tips • Personal assessment questions to measure burnout • Ways to cope with burnout

Depression in families AHW8006

What is depression? Come learn the basics of what causes depression and how depression impacts a family. What can you do if a family member is depressed? This seminar will discuss:

• What is depression? • Symptoms of depression • How depression impacts families • Why families are important • How to care for a depressed family member • Ways to take care of yourself

Emotional eating AHW8001

Sometimes it’s hard to know whether you’re truly hungry or if you’re filling another need. This seminar helps you to learn the difference between the body’s hunger and emotional hunger. You’ll learn:

• The definition of emotional eating • Factors that trigger emotional eating • Ways to identify your triggers • How to distinguish between physical and emotional hunger • How to eat in response to hunger rather than emotions

Happiness AHW8026

Most people want to be happy. But most people don’t know they can make changes to get happier. New research shows you can train yourself to be happy. Participants will learn:

• Myths about happiness • The science behind happiness • Skills to get more joy in life

It’s holiday time already? AHW8007

The holidays are painted as cheerful and relaxing. So, why do we get so stressed? Let’s look at what contributes to our stress and learn ways to reduce this level and truly enjoy those special occasions. Participants will:

• Learn to address the stress of the holidays • Find ways to make the holidays more enjoyable • Learn tips to manage holiday stress

New Year’s resolutions — How to make them and how to keep them! AHW8008

This seminar reviews why we make New Year’s resolutions and the most common ones. Can you guess? We will unveil “resolution pitfalls” and offer a recipe for resolution success. We’ll discuss:

• Why make New Year’s resolutions? • Common resolutions • Resolution pitfalls • Resolution success tips

Nutrition basics AHW8018

Do you want to have a healthier diet? This seminar can help. You will come away with an understanding of the nutritional needs we all have. You’ll also receive information on:

• Ways to maintain healthy and balanced eating habits • Developing an understanding of the different elements of nutrition • The purpose of vitamins • Healthy food choices

Suicide awareness AHW8014C

This seminar is designed to enhance understanding of behaviors and emotions experienced by the suicidal person. It debunks common myths and provides suggestions on what to look for and how to intervene when someone is suicidal. Participants will:

• Learn about suicide risk factors • Become aware of feelings and actions associated with suicide • Review common myths about suicide • Learn ways to help and intervene when there are concerns • Find information to help them cope with grief after suicide • Discover suicide prevention resources

Taking sleep seriously AHW8019

How important is sleep? Without it you wouldn’t survive. Sleep is an essential part of daily life. It helps us to stay focused, remember things and keeps us energized and able to face the tasks of the day. This program looks at:

• What is considered “normal” sleep • Things that might indicate a sleeping disorder • Lifestyle influences on sleep • Ways to increase your chances of getting a good night’s sleep • Where to go for more information

Tobacco cessation: How to manage after you’ve quit AHW8020

You’ve decided to quit using tobacco. Now what? This seminar provides an understanding of what to expect after you’ve quit using tobacco and tips to help manage cravings. Learn:

• Information about what happens in your body after quitting • Tips to make it through the first few days • Ways to avoid weight gain • Skills to manage stress and irritability

Tobacco cessation: Quitting (2 hours) AHW8011

This seminar provides participants with an understanding of tobacco addiction. Participants will learn where they fall on the quitting readiness scale. And they’ll have the chance to discuss different tobacco cessation techniques. Participants will:

• Learn the facts of tobacco use • Understand what motivates them to consider quitting • Identify how ready they are to make changes • Learn how to customize a program that has the best chance of success • Find out about helpful resources

Tobacco cessation: Thinking about quitting AHW8021

The first step in quitting tobacco is making the decision to stop. But this often takes time and research for each person. This seminar provides information about quitting tobacco use. Attendees will learn the many benefits of quitting and will discover:

• Information about tobacco use • Ways to measure their readiness to quit • Cessation techniques and approaches • Tips to finding the approach that works best for them

Understanding depression AHW8025

Chances are, you’ve experienced or known someone with depression. But how much do you know about it? This training will:

• Increase your awareness of depression-related issues • Discuss the stigma of mental illness • Review protective factors for depression • Offer tips on how to support someone with depression

Weight management AHW8009

What is obesity? What are the risk factors? And how can you manage your weight in a healthy way? This training will review:

• The definition of obesity • How to calculate BMI • Risk factors for obesity • Tips to maintain a healthy weight

Wellness for busy people AHW8027

You juggle a lot – work, home, family and more. And you’re still expected to make time for you! Sometimes it’s just easier to go through the drive thru or skip your workout. But how does this impact your overall stress and wellbeing? You can’t create more hours in the day, but you can fit health into your busy schedule. This training will discuss:

• Healthy choices and how they make you more productive • Tips for eating well on the go • Ways to squeeze in exercise • Tricks to relax • How to prioritize your health when everyone and everything else is a priority

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Legal Estate planning, wills & trusts CL12001

Estate planning, wills and trusts go hand in hand. Feel secure about your belongings and sharing with your loved ones as you learn about the fundamentals of each topic. This class will cover the importance of estate planning, how the process works, key assets to consider, definitions and strategies.

Family law: Divorce, child custody, child & spousal support CL12002

Family law covers a multitude of circumstances. If you are dealing with a legal issue regarding family, join us and learn about how to proceed in accordance with your state laws. This class will cover topics like community property law, how marital property is divided with divorces, and how courts handle disputed custody cases.

Identity theft: Prevention, protection & resolution CL12005

Every two seconds someone becomes a victim of identity theft. This class is designed to help you understand how personal data gets compromised, what you can do to prevent it, and the first steps to take if you become a victim. Everyone can use an annual reminder of best practices since identity theft is always evolving.

Legal issues for older or disabled family members CL12003

We will describe the tools that assist older people and disabled family members, and we will identify how and when to use various tools to best serve the needs of your older relatives. This class will talk about what to expect, how to proceed, a list of items to prepare and related estate planning issues.

Powers of attorney & advanced directives CL12004

Many of us don’t think about end-of-life decisions until it’s too late. Whether it’s your own end-of-life decisions or a loved one’s, learn about the options available so you can make smart decisions. Attend this class to learn about the benefits of “Advanced Directives”, get strategies for communicating with family, and to learn the importance of and difference between a “Living Will” and a “Durable Power of Attorney”.

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Mental health awareness Fighting the stigma of mental illness AMHA14001

Mental illness is a widespread problem. But stigma prevents a lot of people from seeking help. This training will discuss what you can do to help fight the stigma of mental illness. We’ll review:

• The definition of stigma • Statistics of mental health issues • Myths about mental health • Ways you can stamp out stigma

Mental health and suicide awareness at work (2 hours) (NEW 2020) AMHA14010

Mental health issues impact us all. Even if you’ve never had a mental illness, you’ve probably known someone who has. This session will help participants learn how to recognize and respond to mental health concerns in the workplace. This session will discuss:

• Mental health stigma • Common misconceptions about mental health • How to recognize that someone may have a mental health concern • Ways to offer support • How to recognize and respond to suicide concerns

This training includes up to three scenarios for discussion and/or role-playing. In addition to a scenario on suicide risk, requestors can choose two additional scenarios for their presentation from the following list*:

• Early signs of distress • Postpartum depression/anxiety • Anxiety • Depression • Panic attack • Domestic violence

*Please detail which two scenarios you want in your seminar request form

Mental health awareness in the workplace AMHA14002

You spend a lot of time at work with your colleagues. But what do you do when your co-worker seems to have a mental health issue? You don’t have to be a trained therapist to make a difference. In this training, participants will learn:

• Mental health statistics in the workplace • Tools to help someone with a mental health issue • How to have hard conversations • Ways to offer support

Mental Health First Aid® – 8 hour* (max 30 attendees) MMHA14005

Mental Health First Aid training gives you and your staff the tools to support a friend, family member or colleague who may be in emotional pain. This training can be modified to fit your workplace culture and employee job function. And manager versions are available. The eight-hour course provides:

• Certification in Mental Health First Aid • A comprehensive overview of mental health and substance abuse • Risk factors, signs and symptoms of mental health issues • Skills to help listen, de-escalate and provide support through 21 different case studies, scenarios and

activities • Resources to help

* Additional charges for this seminar apply. Please contact your Account Executive for more details. Please note that cancellation of this seminar, within 15-30 days of the delivery date, will incur a charge that is 50% of the cost of the seminar. Cancellation of this seminar, within 0-14 days from the scheduled delivery date, will incur a charge of 100% of the cost of the seminar

Mental Health First Aid® – 4 hour* (max 30 attendees) MMHA14004

Mental Health First Aid training gives you and your staff the tools to support a friend, family member or colleague who may be in emotional pain. This training can be modified to fit your workplace culture and employee job function. And manager versions are available. The four-hour course provides:

• A brief overview of common mental health and substance use disorders • Signs and symptoms of mental health issues • Six interactive exercises and discussions, including three skills practice case studies for listening and

deescalating tough situations • Resources to help

Supporting family members with mental health issues AMHA14003

Do you have a family member with a mental health problem? What can you do to support them but also take care of yourself? This training is not designed to provide specific diagnostic information or help identify mental health issues. But it will give participants tools to cope with the strain of helping a loved one with mental illness. We’ll discuss:

• The definition of mental illness • The impact of mental illness on families • Tips to support others • Ways to cope with a mental health crisis • Tools for self-care

* Additional charges for this seminar apply. Please contact your Account Executive for more details. Please note that cancellation of this seminar, within 15-30 days of the delivery date, will incur a charge that is 50% of the cost of the seminar. Cancellation of this seminar, within 0-14 days from the scheduled delivery date, will incur a charge of 100% of the cost of the seminar.

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Personal improvement Approaches to decision making API11005

Staffing resources are limited, time is short and you must do more with less — so how do you get that job done? Look for simple answers first before searching for complicated ones. But, will the simple answers work the next time? Join us as we review problem-solving techniques that give new meaning to “thinking outside of the box.” Participants will get a chance to discover how to:

• Review decision levels• Plan for decision making• Define consensus• Develop a team approach• Solve problems creatively

Assertiveness API11001

Assertiveness doesn’t come naturally to everyone. Many people avoid potential conflicts. But most of us aim to solve problems and get the best results. This presentation can help participants learn:

• The differences between assertiveness, aggressiveness and passiveness• Why assertiveness helps everyone• Ways to become more assertive

Becoming a better you API11018

Personal growth is important. It can lead to new and fun experiences. And it can open doors to success. But what do you do when you feel “stuck”? This training will review:

• Barriers to improvement • How to commit to your goals • Ways to become a better version of yourself

Change mastery API11004

This program explores the impact of change and our response to it. Take a brief personal inventory to see how change may affect you in the next year. Do you tend to be proactive or reactive? Do your beliefs limit or empower you? Come and learn positive strategies to cope with change. Discover how you can handle change successfully. We’ll review:

• The impact of change (personal inventory exercise) • Personal strategies when facing change • Phases of transition • Proactive vs. reactive response to change • Change hardiness (resilience)

Communication skills API11002

Do you know your communication style? Do you know what goes into a successful message? This seminar will help you overcome barriers to effective communication and will provide tips to improve your communication skills. This training will review:

• Communication styles • The communication process • Guidelines for effective communication • Barriers to effective communication • Tips for successful communication

Emotional intelligence API11017

People with high emotional intelligence tend to have stronger relationships and bounce back more easily after negative life events. This seminar provides participants with some tools to improve their emotional intelligence. Attendees will have a chance to:

• Define emotional intelligence • Understand their feelings and the feelings of others • Develop tools to cope with feelings

Forgiveness API11015

Carrying around feelings of anger can hurt our health and relationships. This seminar provides tools to break free from these feelings and move forward. We’ll:

• Define forgiveness • Examine why forgiveness is important • Walk through the steps to forgive

Goal setting for life and work API11006

Do you want to achieve more in all areas of your life? You can improve your performance, enhance motivation and increase your self-confidence by setting and achieving your goals. This seminar will increase your pride and satisfaction by:

• Teaching you effective goal setting skills • Helping you to recognize barriers to goal achievement • Having you establish appropriate and realistic goals in the context of your life roles

Improving your memory* API11020

Do you forget dates and names? Do you wish you could remember more? Simple memory problems can be common for everyone. Join this training to find out:

• How your memory works • Why we tend to forget things • Ways to improve your memory

Learning to embrace failure API11019

Let’s face it – failing often feels bad. It can bring up all kinds of insecurities. But avoiding failure may lead to a lack of growth. Failing can be good for you – personally and professionally. This training will discuss:

• Why people are afraid of failure • How failure can help you • Ways to embrace failure and gain more success

* The material in this training is not intended for those diagnosed with cognitive loss or impairment.

Managing emotions under pressure API11003

Self-regulation is a valuable tool that can help us manage our stress and other feelings. This seminar will provide information on the concept of self-regulation while introducing the physical and emotional effects of being under pressure. Participants will learn tools to:

• Understand the definition for self-regulation • Understand effects of being pressured • Learn to communicate effectively when under pressure • Implement a plan to relieve pressure • Find life balance

Managing the difficult interaction (1.5 hours) API11008

This seminar discusses ways to manage a difficult interaction whether at your workplace or at home. We’ll discuss: • How perception influences our behavior • Options for handling a difficult encounter • Skill-building techniques and role plays

Resilience API11013

Have you ever noticed how some people seem to bounce back from negative life events? What enables them to adapt so well? Resilience is the quality that helps people get back up after life knocks them down. This training will discuss:

• The factors of resilience • Qualities of resilient people • Skills to build resilience

Resolving conflict API11009

Whether you need to resolve conflict in your personal life or in your work capacity, it helps to understand the different personality types as described by the Myers Briggs Type Indicator (MBTI). We’ll discuss:

• Why it’s important to know one’s personality type • Implications to your work environment • Communicating with different personality types

Self-esteem for adults API11014

We often talk about the importance of building self-esteem in children. But what about grown-ups? Those with a healthy self-esteem and positive self-image tend to make healthier choices. The good news is, you can build your self-esteem and change negative self-talk. This seminar will review:

• What goes into self-esteem • Beliefs about yourself • Tips to improve your self-esteem

Stress management API11011

This one-hour introduction to stress management is for those interested in learning more about managing stress in daily life. The presentation includes a brief stress reliever exercise. Areas discussed include:

• Defining stress and the stress response • Improving the ability to recognize and identify personal stress symptoms • Understanding how thoughts and actions contribute to the stress response • Managing stress more effectively through improved evaluation and self-care

Stress management and achieving balance at work and home (2 hours) API11012

This workshop is divided into two parts. Part one focuses on stress and distress. The focus is on recognizing and reducing life stress. Part two focuses on life balance. Handouts will be used to help attendees consider where their time and energy is focused. Suggestions will be given on how to create a healthy, life balance. We’ll help participants:

• Redefine stress • Recognize their personal stress responses • Identify priorities in their lives • Determine if their priorities are in balance • Create more balance in their lives • Manage stress more effectively

The art of small talk API11007

Find yourself at business meetings with little to say? How about social gatherings? Are you the one standing in the corner with the plant? This seminar will help you to develop the art of small talk so that you can increase your comfort level. Participants will:

• Learn conversation builders • Recognize conversation stoppers • Increase comfort levels in social situations

The power of positive thinking API11016

Is the glass half-full or half-empty? Did you do well on that project because you worked hard or because your boss went easy on you? Positive thinking helps you feel empowered and improves self-esteem. We’ll help attendees:

• Identify whether they are positive or negative thinkers • Examine the importance of positive thinking • Learn ways to become a positive thinker

The work and home balancing act API11021

This seminar helps you consider the multiple roles you play in life. You’ll explore how much time you spend on these roles and how this works for you. Do you wish you had more time for other pursuits? This seminar will help you:

• Identify the important priorities in your life • Determine if your life gives you the balance you seek • Learn strategies to create more balance and harmony in your life • Create a plan for change

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Adoption Adoption APA3001

People often talk about adoption like it’s an easy and straightforward process. But adoption can be complicated. Learn more about how to navigate the adoption process with this seminar. It’ll cover:

• Different types of adoption • The home study process • Costs of an adoption • Helpful resources

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Professional development Alcohol and drug-free workplace (employee) APD9001

This awareness seminar is best for employers that have a drug-free workplace policy or companies considering implementing such a policy. At the end of the training, employees will be aware of the dangers of alcohol and drug abuse. This training reviews:

• The requirements of their drug-free workplace policy • The prevalence of alcohol and drug abuse and its impact on the workplace • How to recognize the link between poor performance and alcohol and/or drug abuse • The progression of the disease of alcohol and drug addiction • What types of assistance may be available

Building successful teams APD9021C

This one hour seminar focuses on the four stages of team development and key ingredients that make up a successful team. The story of the geese will be used to consider ways to enhance team unity and support. We’ll help participants:

• Understand team development issues • Consider where their team is at in terms of development and its chance of success • Increase understanding and use of team building techniques

Bullying in the workplace APD9004

Workplace bullying can create poor morale, physical illness and splitting of teams. But through awareness and education, workplaces can build a bully-free environment. This training will review:

• Definition of bullying • Statistics • Types of bullying • Signs of bullying • What bullied targets can do • What coworkers can do

Career development guide APD9040

From personal brands to resumes, career development means knowing your product and selling it. What’s the product? You! This workbook-based seminar will take participants through some basic steps to help them grow their careers. They’ll have the chance to:

• Discuss their personal brands • Reflect on strengths and weaknesses • Gain networking skills • Learn how to take their careers to the next level

Coping with job loss APD9007

For companies who are downsizing, this program provides practical tips for employees adjusting to changes in the workplace and coping with job loss. We’ll provide participants with tips to help them:

• Adjust to changes in their jobs • Communicate with their families • Manage stress • Seek career counseling and search for a job • Find helpful resources

Coping with organizational change (1.5 hours) APD9029

In today’s organizations, change is the rule rather than the exception. Reorganization, downsizing, mergers, takeovers, rapid growth and new technology are among the major changes. The purpose of this workshop is to highlight practical and proven methods for coping with organizational change. We’ll discuss:

• Low- and high-magnitude organizational change • Personal impact of change • The seven stages of change • Coping skills for work and home

Coping with shift work APD9030

The unique demands of shift work affect employees personally and professionally. Conflicts can arise between balancing work and family. And these may impact job productivity. This workshop will focus on identifying resources to help create successful strategies to effectively respond to the demands of shift work. This training will review:

• Types of shift work stress • How to identify shift work stress and its impact • Personal strategies for managing shift work stress

Creating a positive workplace (employee) APD9031

Negativity can have a significant impact on a workplace’s performance and productivity. This seminar will look at the two types of negativity found in the workplace and some common causes. Participants will also walk away from this seminar with practical solutions to help promote a more positive work environment. We’ll discuss:

• The two types of negativity • Common reasons negativity occurs in the workplace • Ways negativity impacts the workplace • Solutions for creating a more positive workplace

Diversity APD9009

Join us as we define culture and diversity. Answer our quiz to see how savvy you are in diversity issues. Do you know common ethnic and cultural stumbling blocks? Learn why companies are celebrating diversity! This seminar will discuss:

• Culture • Diversity defined • Ethnic and cultural stumbling blocks • Why diversity matters

Effective collaboration APD9010

Join us as we look at the challenges of collaboration and ways to make teams work well together. We’ll look at how to effectively communicate and learn how to manage the collaborative process. Participants will learn about how to:

• Manage the collaborative process • Identify barriers to collaboration and communication • Overcome barriers

Effective communication at work APD9027C

Communication is a vital part of a successful organization. This presentation reviews the different types of communication used in the workplace and suggests how to be effective in each form. It includes: face-to-face communication, meetings, written, electronic (email, instant messaging) and telephonic (voicemail) communication. We’ll discuss:

• Methods of communication used in the workplace • Do’s and don’ts of workplace communication • Effectiveness of workplace communication

Etiquette in the workplace APD9024C

Do you ever wonder how your workplace behavior affects others? Are you ever concerned you may present yourself in a way you don’t intend? Understanding workplace etiquette is a must. It can affect your work relationships as well as how managers perceive you and your abilities. In this seminar, you will learn:

• The basics of workplace etiquette • Etiquette tips for different areas of the work environment • The little things that impact your image in the workplace

Learning about your conflict management style (1.5 hours) APD9006

When confronted with a conflict in the workplace there are several ways a person might handle the situation. One might “take the bull by the horns” and meet others head-on with the facts. One could wait it out and see if the problem resolves itself or is resolved by others. One might focus on short-term gains in an effort to appease the conflicting parties or attempt to split the difference. Or one could take the time to engineer a “win-win” scenario that would balance the needs of all interested parties. Learning more about the personal styles used to deal with conflict situations can help you handle conflict more effectively. We’ll help participants:

• Identify their personal approaches to conflict • Learn to identify the conflict management style of others • Discuss how to use this information to improve conflict management skills

Managing a difficult customer (1.5 hours) APD9013

This seminar covers techniques for handling customers who may be challenging to work with. We consider how perception influences the customer’s presentation and what you can do about this. Attendees will have a chance to:

• Identify three basic behavioral/personality styles • Develop techniques for enhancing customer interactions • Demonstrate how to handle difficult customers appropriately

Managing violence in the workplace for (employee) (1.5 hours) APD9015

In this session, we’ll examine the employee’s role and responsibility in managing workplace violence. The seminar also gives employees the resources to assist them in dealing with a troubled coworker or situation. We’ll discuss:

• How violence in the workplace is defined • Your role and responsibility in avoiding workplace violence • What workplace violence costs your company and its employees • What contributes to workplace violence and how to detect the potential for it • Resources to report a troubled employee or situation

Providing excellent customer service APD9032

As a consumer, we choose the companies that we do business with. What makes us want to be a loyal customer? What makes us run to a competitor? It often comes down to customer service. We want to feel heard. And we want to feel like companies care about us. Understanding these concepts helps us service our clients and customers. This is key to a successful business. This seminar will review:

• Why excellent customer service matters • Communication tips • Ways to deal with upset customers

Respectful communication in the workplace (1.5 hours) APD9033

The workplace is focused on getting tasks done. It’s also a place where work and personal relationships are formed. So, it’s important to understand your own workplace culture so you know how to navigate these relationships successfully. This seminar helps you to:

• Distinguish different kinds of boundaries • Develop skills to maintain healthy boundaries • Understand successful communication • Understand the wide range of factors in dealing with different personalities and situations • Learn helpful strategies when dealing with different personalities

Sexual harassment prevention for (employee) (2 hours) APD9035

Sexual harassment is a problem that can hurt both employees and organizations. It’s important to become aware of the types of behavior that others consider offensive. This awareness seminar will outline the federal laws prohibiting discrimination in the workplace, define harassment and discrimination and give examples of the different types. Suggestions for responding to harassment will also be reviewed. Participants will learn about how to:

• Recognize behavior that could be considered sexual harassment • Avoid behaving in a way that could be interpreted as sexual harassment • Create a work environment free of sexual harassment • Take action when any behavior considered to be sexual harassment, or having the potential to lead to a

sexual harassment claim, occurs

Strengthening work relationships — team building (1.5 hours) APD9017

This seminar stresses the importance of workplace satisfaction and positive team engagement. We help you understand your contribution and the contribution of each team member are of vital importance to team success. This seminar works best with groups under 25 participants, as the seminar tends to be interactive and participation is encouraged. We’ll discuss:

• Workplace satisfaction • How good rapport and trust create positive energy • How your contribution is important • Ways to value each team member • “The Titans” effect — when you appreciate each other’s differences, your team wins!

Stress management at work APD9019

The workplace can be a source of personal stress. By learning to manage your thoughts and actions, you can keep workplace stress from taking over. This training will help participants:

• Identify what they can control • Review their demands • Learn how to prioritize and organize • Gain tips to manage workplace stressors

Time management APD9020

This seminar looks at the two factors that drive how we choose to use our time: Urgency and Importance. It helps participants identify their personal time management style and offers tips and tools to support their style. They’ll learn:

• Why time management is important • Common barriers to effective time management • Helpful tools for managing time

Understanding harassment APD9039

Embracing diversity in the workplace makes for stronger teams. But sometimes people don’t understand how their behavior can hurt and offend others. Learn more about how to respond to diversity and avoid harassment in this seminar. We’ll review:

• The definition of harassment • How to recognize harassment • What you can do to respond to harassment

Working with the terminally ill APD9023

This one-hour seminar discusses the challenges of working with the terminally ill. Participants will have a chance to gain a greater understanding of ways to get and give support while providing an invaluable service to those they serve. It includes consideration of the following:

• Grief and adult reactions to grief • Compassion fatigue • Ways to build resiliency • Self-care suggestions

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Professional development for managersAlcohol and drug-free workplace (supervisor) (2 hours) APDM10001

This awareness training is geared towards helping supervisors understand the different components of the drug-free workplace policy and their role in implementing the policy. Please note: This training does NOT meet Department of Transportation standards. We’ll discuss:

• Statistics about substance use • The stages of use • How to identify an employee with concerning behavior • How to seek assistance

Creating a positive workplace (supervisor) APDM10016

Negativity is bound to happen in a workplace and completely eliminating it is unrealistic. This presentation will help you focus your energy on the negativity you can impact and will provide tools to create positive change. Participants will:

• Identify two types of negativity • Review common causes of workplace negativity • Identify ways negativity impacts the workplace • Discuss solutions for creating a more positive workplace

Diversity in the workplace (supervisor) (1.5 hours) APDM10011

What makes us different? This workshop will look at several areas of diversity including age, sexual orientation, gender, race, religion, physical ability, family situation, class and ethnicity. It offers a sensitivity-raising training about the do’s and don’ts of appropriate respect of coworker differences. Participants will have a chance to:

• Learn about discrimination, harassment and protected classes • Find tips to respect the rights of others • Discover ways to truly embrace diversity

DOT: Alcohol and drug-free workplace (supervisor)* (2 hours) APDM10017

This course is designed to meet the training requirements for supervisors of employees in DOT safety-sensitive positions. The training maintains a focus on DOT-related scenarios, cases and examples that individuals working under DOT mandates will be able to identify. The training provides 60 minutes of awareness training on controlled substance use and 60 minutes of awareness training regarding alcohol misuse. It’ll help attendees:

• Understand how substance abuse impacts DOT safety-sensitive roles • Identify indicators of substance misuse • Learn skills for responding to substance abuse problems • Understand DOT regulations regarding testing procedures and duty process

Generational differences in the workplace APDM10006

Understanding the influences and expectations that four generations bring to the workplace is important to developing and maintaining harmonious, workplace relationships. This one-hour seminar will discuss the four generations currently in the workplace. You will learn about:

• Historical influences of each generation • Personal and lifestyle influences • Workplace characteristics • Commonalities among the generations

Helping the distressed person APDM10005

Do you encounter those who’ve experienced severe distress at work? Maybe they’ve been through a bank robbery, weather-related disasters or other trauma. It can be helpful to recognize distress and manage the encounter. In this one-hour seminar, you will learn:

• How to recognize distress in others • How to manage critical behaviors and encounters • Best practices and protocols • Resources available to help • Ways to take care of yourself in a stressful environment

* Additional charges apply for this seminar. Please contact your Account Executive for details.

How to be an effective manager APDM10019

What comes after the promotion? You work hard, you do a good job and now you have to manage a team of people. But management skills don’t always come naturally. Geared toward newer managers, this training will discuss:

• The qualities of an effective manager • Leadership skills • Tips for healthy communication and conflict management • How to deal with performance issues

Leadership APDM10012

To manage or to lead? Do you want to manage the people who report to you or lead them? This workshop presents values and behaviors that help develop good leadership skills. It also debunks some myths concerning leadership. We’ll discuss:

• Leadership competencies • Leadership myths • Common leadership traps • Tips for effective leadership

Leading in difficult times (1.5 hours) APDM10007

Changes can present a challenging environment for managers. This workshop will explore how managers can respond to this challenge by increasing the effectiveness of their communication and addressing employee disengagement. This training will:

• Discuss the impact of organizational change • Review the seven stages of change • Explain key management skills for each stage • Review how to create a vision for the future • Provide action steps to help with the transition

Manager’s guide to coping with downsizing (2 hours) APDM10008

This presentation was developed to help managers address the needs of the downsized employee. It provides an action plan as well as discusses the stages of acceptance an employee may go through upon hearing he or she has been downsized. You will learn about:

• How to be prepared with appropriate information • The stages of acceptance • Risks and potential effects on employees • How to recognize signs of distress or violence • Available resources • How to work with remaining employees

Managing critical behavior issues in the workplace (supervisor) APDM10002

What are critical behaviors? What’s your role as a supervisor? Learn strategies to manage critical behaviors in the workplace. This training will discuss:

• Critical behaviors to observe in the work place • Your role and responsibilities • Strategies to manage critical behaviors • Supervisor pitfalls • Case examples and role plays

Managing violence in the workplace (supervisor) (2 hours) APDM10003

In this session, we’ll examine the supervisor’s role and responsibility in managing workplace violence. This session will explore how violence in the workplace costs your company and its employees, what contributes to workplace violence, how to detect the potential for violence and prevent it. The seminar also gives supervisors the resources to assist them in dealing with a troubled employee or situation. Participants will learn about:

• Their role and responsibility in managing workplace violence • How violence in the workplace is defined • What workplace violence costs your company and its employees • What contributes to workplace violence, how to detect the potential for it and how to prevent it

Meeting management APDM10014

Poorly run meetings are time wasters and can decrease employees’ confidence in management. This class discusses ways to analyze the flaws in your approach to meetings, the components of successful meetings, key roles to assign, using the “parking lot” tactic and evaluating meeting outcomes. Participants will learn about:

• Different types of meetings • What causes meetings to be ineffective • Key roles needed in meetings • Tools to make meetings more productive

Mental Health First Aid® Overview* (supervisor) (50 attendees) MMHA14009

Mental Health First Aid training gives you and your staff the tools to support a friend, family member or colleague who may be in emotional pain. Participants will:

• Identify the business case for mental health awareness • Discuss the role of mental health first aid at work • Understand what depression, anxiety and substance use can look like in the workplace • Learn the ALGEE approach to mental health concerns • Create a culture to help and support employees

* Additional charges apply for this seminar. Please contact your Account Executive for details.

Mentoring through coaching APDM10015

A mentor’s role is to provide guidance to the person he or she is mentoring. This presentation will help you identify the principles that have made you successful so you can help the person you are mentoring put those principles to use. Participants will gain an understanding of:

• The four-step coaching method • How to apply the four-step method during a role play • Ways to develop a plan to coach on the job

Motivating your staff and improving morale APDM10004

Motivated staff are more productive, less likely to leave a company and happier. This seminar aids you in evaluating your ability to positively motivate your staff. We’ll discuss:

• Motivating strategies to improve quality of work • Ways to recognize employees who have excelled in their performance • Methods for motivating all employees to perform effectively • How you are doing as a motivator • Tips to increase your success in motivating others

Sexual harassment prevention (supervisor) (2 hours) APDM10018

“What you don’t know can hurt you.” This two-hour awareness workshop for supervisors will outline the federal laws prohibiting discrimination and harassment in the workplace. It includes scenarios of harassment to encourage discussion of what does and does not constitute harassment. We’ll review how to respond to a complaint and support employees who are being harassed and how to protect themselves and their organizations from lawsuits. Participants will learn to:

• Recognize behavior that could be considered sexual harassment • Avoid behaving in a way that could be interpreted as sexual harassment • Describe the responsibilities of both employees and managers in creating a work environment free of

sexual harassment • Identify which actions to take when concerns arise

Series You may be interested in setting up a series of trainings. If so, we’ve suggested a few options to get you started. For your convenience, you’ll find we’ve listed the time it would take to deliver the full series. Feel free to set these up all at once or over several months. The topics will be scheduled and delivered in the order they are listed below. To request a series:

• Complete your training request form • Insert the series name and ID in the “Seminar Name and Course #” field • Request your delivery date and start time for each topic in the “Preferred start time for seminar” field. Each

date and start time can be separated by a comma

Appreciative leadership (total duration 4 hours) AS13005

What makes someone a leader? How can you make the most of your team? Can you get better at leading your team toward successful outcomes? People want positive and powerful leadership. This series of trainings on appreciative leadership shows you strategies you can harness to be a great leader.

• Inquiry AS13005-1: When you ask the right questions, you can reap the rewards. Good questions unveil strengths and let people know they’re valued. This introductory session will discuss how you can lead with powerful questions

• Illumination AS13005-2: Great leaders know how to find hidden potential. They tell stories of success to build on people’s and organizations’ strengths. This session will discuss how you can use the process of illumination to tap your team’s full potential.

• Inclusion and inspiration AS13005-3: Do you find yourself surrounded by people who think just like you? You may be holding your team back, missing out on new and different ideas. This session will discuss the power of inclusion.

• Integrity AS13005-4: People like to follow leaders who are authentic and genuine. When people love what they do, it shines through. This final session will discuss how you can make the most of your personal strengths and inspire your team.

Communication (total duration 4 hours) AS13001

• Communication skills API11002 • Art of small talk API11007 • Effective communication at work APD9027C • Effective collaboration APD9010

http://www.promoinfotools.com/Communications/ecard/Svcs/Training/RFL-CLCRequestForm2.pdf

Effective communication (total duration 2 hours) AS13006

• Effective communication: body language A30120007 • Effective communication: email and technology A30120008 • Effective communication: getting your message across A30120009 • Effective communication: listening skills A30120010

Healthy living (total duration 4 hours) AS13002

• Adopting a healthy lifestyle AHW8013C • Weight management AHW8009 • Taking sleep seriously AHW8019 • Emotional eating AHW8001

Leading (total duration 3 hours) AS13003

• Leadership APDM10012 • Mentoring through coaching APDM10015 • Motivating your staff and improving morale APDM10004

Stress management and achieving balance (total duration 3 hours) AS13004

• Stress management API11011 • The work and home balancing act API11021 • Stress management at work APD9019

30-minute trainings We know you don’t always have an hour to spare for training. Our 30-minute face-to-face sessions are worksheet-based and focus on giving your staff a few concrete skills to deal with everyday issues. Don’t underestimate the power of having just one more tool in your coping skills toolbox.

Please note your organization will still be charged one full hour of training for each 30-minute session, unless you schedule the 30-minute sessions back-to-back.

20 minutes of relaxation A30150001

Feeling overwhelmed with the day-to-day grind? Do you need a little vacation but don’t have a day to spare? After going through this brief relaxation exercise, followed by questions and answers, participants might not need that vacation anymore. This training includes:

• Deep breathing and visualization • Tips to improve stress levels and coping • Question and answer period with educator

Adopting a healthy lifestyle: Fitness and exercise A30150002

You can live a longer, healthier life by adopting healthy habits and thoughts! This brief seminar gives participants the opportunity to identify their fitness goals. It helps participants:

• Identify fitness goals • Identify their motivation • Examine barriers to meeting their fitness goals

Adopting a healthy lifestyle: Getting support A30150003

Living a healthy life is easier when you’re surrounded by the right people. This brief seminar gives participants the opportunity to identify their personal supports. Attendees will get to:

• Identify personal supports • Share resources with other participants • Learn tools to cope with individuals who sabotage their efforts to be healthy

Adopting a healthy lifestyle: Healthy eating A30150004

It’s impossible to be healthy if you’re not eating right. This brief seminar gives participants the opportunity to discuss their nutrition goals. They will:

• Identify personal nutrition goals • Identify their motivation • Examine barriers to meeting their nutrition goals

Adopting a healthy lifestyle: Sleep and relaxation A30150005

Sleep and relaxation is an important part of healthy living. This brief seminar gives participants the opportunity to discuss how they can get more rest. Attendees will get to:

• Identify sleep goals • Examine barriers to getting enough sleep and relaxation • List tools for improving sleep

Balancing work and home A30150006

Everyone has a work life and home life. But what happens when they get out of balance or one starts to impact the other? This brief seminar will provide participants with some tools to maintain a healthy balance between the two. Participants will have the chance to:

• Examine their different roles • Identify the level of work-life balance they have • Make a plan to improve life balance

Effective communication: Body language A30150007

Body language is an important part of communication. Reading body language can help you understand others and send the right message to those around you. Attendees will:

• Learn about nonverbal messages • Practice their own body language • Practice reading body language

Effective communication: Email and technology A30150008

Today we use electronic communication more than ever before. It’s convenient but it can lead to misunderstandings. This brief seminar provides participants with a few basic tools to improve their online communication. Participants will get a chance to:

• Learn when to use electronic communication • Identify sources of miscommunication • Examine online etiquette

Effective communication: Getting your message across A30150009

Everybody likes to feel understood. Not knowing how to communicate your needs can lead to feelings of frustration. This brief seminar provides a few basic tools to improve how you send your messages. This training will:

• Discuss the skill of being assertive • Identify the importance of win-win communication • Role play assertiveness skills

Effective communication: Listening skills A30150010

Communication is about more than sending your message. It includes understanding those around you. This brief seminar provides participants with a few basic tools to improve their ability to listen to others. We’ll:

• Discuss the importance of being a good listener • Review basic listening skills • Practice listening skills via role play

Job burnout A301500011

Today’s workforce has to do more with less. Heavy workloads and long hours can lead to burnout. This brief seminar helps participants develop basic tools to deal with feelings of burnout. Participants will:

• Take a burnout quiz • Review skills to cope with feelings of burnout • Make a plan to deal with burnout

New Year’s resolutions A301500012

The beginning of a new year comes with the promise of positive change. But how many of us make resolutions only to drop them by January 31? This brief seminar helps participants try a new approach to the new year. Attendees will have a chance to:

• Identify their goals • Examine their readiness to make changes • Recognize barriers to meeting New Year’s goals

Nutrition basics A301500013

Maybe you set some goals to eat well. Maybe your commitment is in place. Now what? This brief seminar gives participants some basic tools to eat better. We’ll discuss:

• Reading nutrition labels • Portion control • Meal planning

Strengthening work relationships A301500014

Some people love working in teams. Some people prefer to work alone. Either way, it’s important to work well with your colleagues. This brief seminar walks participants through a team building exercise. Participants will have a chance to:

• Identify how they contribute to team goals • Appreciate the skills each member brings to the team • Share personal needs from a team environment

Stress management A301500015

Stress bothers all of us at some point. It helps to know how our choices can make stress worse or better. This brief seminar provides participants with a better understanding of how to cope with stress. Participants will get to:

• Identify stressful thinking • Identify stressful behavior • Work through items within your control

Time management A301500016

We could all use more time to deal with life’s demands. This brief seminar provides participants with a better understanding of how to manage their time. Attendees will have a chance to:

• Take a time management questionnaire • Identify tools to manage their time • Make a plan to improve organization and time management

Tobacco cessation A30150017

Tobacco use is tied to health problems. Participants will get a chance to think about their own tobacco use, why they might quit and where they can start. They’ll learn about:

• What motivates them to quit using tobacco • Triggers for tobacco use • Resources for quitting

learn & gro · 2020-02-19 · • stress management (1 hour) • resilience (1 hour) •...

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