About Consultant:

Karthik Vengatesan, Cognizant Technology Solutions Certified Lean & Six Sigma Professional. During tenure, guided and mentored several Lean Templates and saved time & man power resources for various projects & processes.

During MBA Internship, worked with Fortis Healthcare, for Cathlab Angiogram/Angioplasty Capacity/Utilization Improvement and achieved;

1. 10% Increase in Cath Lab Capacitya. Translates to Approx. Rs. 57,00,000/- Per Annum

2. Verified manpower shortage for operations with Demand/Supply Analysisa. Concluded department was overstaffed.b. Reduced Approx. Rs. 3,00,000/- Per Annum for Projected Additional Man Power

Resource.3. Reduced Total Cycle Time for SRL Laboratories, Subsidiary of Fortis Healthcare.

a. Achieved Approx. 29% Improvement in Turn Around Time.

None of the above required additional investment and all suggestions were implemented with Near Zero Cost.

Attachment:1. Synopsis of Analysis, Solution & Brief Overview.2. Recommendation – Deputy Medical Superintendent.

Analysis Phase:Man Power Demand & Supply Analysis

Time SlotMonthly Average

Utilization

Monthly Inverval based

Capacity

Procedure Daily

Average

Man Power Per Procedure

Demand

Designated Supply

Proposed Supply

7 AM to 8 AM

5 ? 0.2 3 1 4 3

8 AM to 9 AM

? 0.72 3 2 4 3

9 AM to 10 AM

? 0.5 3 2 4 3

10 AM to 11 AM

? 0.5 3 2 4 5

11 AM to 12 PM

? 0.4 3 1 4 5

12 AM to 1 PM

26 ? 1.04 3 3 4 5

1 PM to 2 PM

22.5 ? 0.9 3 3 4 5

2 PM to 3 PM

19 ? 0.76 3 2 4 5

3 PM to 4 PM

? 0.58 3 2 3 4

4 PM to 5 PM

? 0.58 3 2 3 4

5 PM to 6 PM

? 0.56 3 2 3 4

6 PM to 7 PM

? 0.36 3 1 3 3

7 PM to 8 PM

4.5 ? 0.18 3 1 3 3

> than 8 PM 1.5 ? 0.06 3 0 3 3

7 AM to 8 AM

8 AM to 9 AM

9 AM to 10 AM

10 AM to 11 AM

11 AM to 12 PM

12 AM to 1 PM

1 PM to 2 PM

2 PM to 3 PM

3 PM to 4 PM

4 PM to 5 PM

5 PM to 6 PM

6 PM to 7 PM

7 PM to 8 PM

> than

8 PM

0

1

2

3

4

5

6

DemandDesignated SupplyProposed Supply

Process Flow Analysis

Stake Holder & Root Cause Analysis

Under Utilization of Cathlab

Bio Medical & Systems

Billing & AdmissionCathlab

Man Investigations Lab Marketing

Control Impact Matrix – Derived from Root Cause Analysis

Solution Phase:

3W-1H Analysis

?? ?? ?? ?? ?

Exceptions Encountered - Admissions

$$$$ dependency & No $$$ of encountered

exceptions.$$$$ Admissions Executives 10-Jun-14

Capacity/Marketing Targets Mismatch

XXXXX targets defined for Marketing executives.

Redfine Marketing targets for executives. Utilize internal conversion database for achieving

targets.

Medical Marketing - Unit Head

20-Jun-14

Benefits Accrued:

1. 10% Increase in Cath Lab Capacitya. Translates to Approx. Rs. 57,00,000/- Per Annum

2. Verified manpower shortage for operations with Demand/Supply Analysisa. Concluded department was overstaffed.b. Reduced Approx. Rs. 3,00,000/- Per Annum for Projected Additional Man Power

Resource.3. Reduced Total Cycle Time for SRL Laboratories, Subsidiary of Fortis Healthcare.

a. Achieved Approx. 29% Improvement in Turn Around Time.

None of the above required additional investment and all suggestions were implemented with Near Zero Cost.