lean and kanban from the trenches by vijay bandaru - lean india summit
DESCRIPTION
Lean And Kanban From The TrenchesTRANSCRIPT
![Page 1: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/1.jpg)
1
Lean And Kanban From The Trenches
Vijay Bandaru
![Page 2: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/2.jpg)
2
![Page 3: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/3.jpg)
Who We Are & What Is Our Business?
3
![Page 4: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/4.jpg)
Why Transformation?
4
![Page 5: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/5.jpg)
EXISTING STRUCTURE REVISED STRUCTURE
Structural Change
5
![Page 6: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/6.jpg)
Structural Change
6
![Page 7: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/7.jpg)
Product 2
Product 3
Product 1
Service 1
Service 2 FORWARD ENGINEERING
SUSTENANCE ENGINEERING
Production Engineering Team
Earlier Working Model
7
![Page 8: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/8.jpg)
Vision
Dev’s goal is to implement the
features/ changes
Ops goal is to keep the site
stable and fast
C
O
N
F
U
S
I
O
N
Earlier Working Model (contd..)
8
![Page 9: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/9.jpg)
Product 2
Product 3 Product 1
Service 2
Service 1
SLA
Production Engineering Team
Vision
DEV, QA, PEG, BCM, DAG,
INFRA
LeanOps Inception
9
![Page 10: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/10.jpg)
Business Representatives
Global DevOps Backlog
------------
------------
-------------
---------------
------------
---------------------
----
----
-------
---------
Chief Product Owner
Area Backlog
------------
------------
---------------------
----
----
-------
---------
Area Backlog
------------
------------
---------------------
----
----
-------
---------
Area Backlog
------------
------------
---------------------
----
----
-------
---------
Area Product Owner
.
.
.
Fire Chief
Fire Chief
Fire Chief
- -
- -
Scrum Master
Scrum Master
Scrum Master
- -
Area Product Owner
Area Product Owner
LeanOps Structure
10
![Page 11: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/11.jpg)
4 WEEKS CADENCE CADENCE PLANNING
Discuss the Important Area for the cadence
Set the goals for the Cadence
No SLA Violation for P01/P04
All approved CRs must be deployed within one Business day
CR cycle time should not be more than 3 days
Define/Refine WIP Limits
On-demand Backlog Grooming
CADENCE CLOSURE
Goal Oriented Approach
11
![Page 12: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/12.jpg)
Swim Lanes Expedite Incidents, Problems &
Defects Releases, Changes Projects Maintenance WIP Limits Cross Skilling Pair deployments Daily Stand up @ Board Automation Continuous Flow Track Impediments
Kanban Board
12
![Page 13: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/13.jpg)
Initial Challenges
13
F
S
N
P
![Page 14: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/14.jpg)
How Did We Address The Challenges?
14
![Page 15: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/15.jpg)
Elimin
ate W
aste
Bu
ild Q
uality-in
Co
ntin
uo
us
Imp
rove
me
nt
Important Lean Principles
15
![Page 16: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/16.jpg)
Eliminate Waste
16
![Page 17: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/17.jpg)
Value Stream Mapping – An Example
17
![Page 18: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/18.jpg)
Build Quality- In
18
![Page 19: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/19.jpg)
Continuous Improvement
19
![Page 20: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/20.jpg)
Set the Stage
Gather data
Generate insights
Decide what to do
Close retro
From VersionOne and Snow
What went well, What went wrong, Try New
Collect and prioritize action items
Cadence Closure & Retrospectives
20
![Page 21: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/21.jpg)
Incidents created per week Incidents closed per week
CR Cycle Time Incident distribution by SLA
Metrics - Efficiency
21
![Page 22: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/22.jpg)
22
Metrics – Effectiveness, Quality & Others
Average Effort (for incidents based on category)
% of On Time Delivery (met the SLA)
% of First Time Right
Value Add Time & Non Value Add Time
% System Availability
Customer Satisfaction
Inflow Vs Outflow of Incidents
Team Happiness Index
![Page 23: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/23.jpg)
Best Practices Implemented
23
![Page 24: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/24.jpg)
Release duration is reduced from 2 months to 2 weeks
Reduced downtime from 8 hours to <2 hours
Improved quality
Reduced rework
Increased FTR
Enhanced Customer Satisfaction
Feature Teams
Achievements
24
![Page 25: Lean And Kanban From The Trenches by Vijay Bandaru - Lean India Summit](https://reader033.vdocuments.us/reader033/viewer/2022052908/559515201a28abda748b4699/html5/thumbnails/25.jpg)
Achievements
25