leading strategic growth - program guide

7/21/2019 Leading Strategic Growth - Program Guide

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Y]@E]OJ E[CGK

LKOGCFE^W]OWKECNE]@UWHYumlcshkg1 kptkjmkr =;, =9?7


2/28

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L K O G C F E ^ W ] O W K E C N E ] @ U W H WOMLK @D N@FWKFW^

= Ukln`jk W` Lkogcfe ^trotkecn Er`wth

OM@[W WHK Y]@E]OJ

7 Uhot Cs Lkogcfe ^trotkecn Er`wth0; Jkkt S ur Donulty

4 Uhkf Cs Whcs Hoppkfcfe0

UHOW UCLL S@[ MK G@CFE05 Uhot Ucll Sù Mk G`cfe0

8 ^kld-Yonkg Kxpkrckfnk

?9 Lcvk ^kssc`fs

?= Lcvk Dkkgmonb

UHOW^ HOYYKFCFE KONH UKKB0?> Lkogcfe ^trotkecn Er`wth Ukkbly @vkrvckw

?7 J`gulk Gktocls

=9 Dcfol Osscefjkft

Y]@E]OJ ]K_[C]KJKFWÔFG ]K^@[]NK^

=? Yrèroj Nkrtc notc`f== Jofoecfe S ur Wcjk

=7 Kxkn@flcfk ûpp`rt

=; Wknhfcnol ]kqucrkjkfts

=4 Omùt Kxkn@flcfk

=5 Kxkn@flcfk Yrèroj Wkoj


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L K O G C F E ^ W ] O W K E C N E ] @ U W H

Ukln`jk.

N`ferotulotc`fs! Sù wkrk sklkntkg t` a`cf o erùp `d cf ukftcol ofg volukg kxknutcvksdr`j s`jk `d thk w`rlgs t`p n`jpofcks t` portcncpotk cf Lkogcfe ^trotkecn Er`wth, ofkxknutcvk gkvkl`pjkft prèroj wcth N`lujmco Muscfkss ^nh``l.

Lkog. ^trotkeczk. Er`w.

Whcs prèroj cs gkscefkg t` shopk yùr nopomclctcks t` cgkftcdy ofg gkvkl`p spknc nstrotkecn `pp`rtufctcks cf thk n`ftkxt `d dost-j`vcfe kfvcr`fjkfts ofg n`jpofy`makntcvks. Whrùeh kxnluscvk vcgk` lknturks dr`j prk-kjcfkft ufcvkrscty pr`dkss`rs,rkol-w`rlg opplcnotc`f kxkrncsks, ofg lcvk `flcfk skssc`fs thot kfeoek portcncpoftswcth pkkrs ofg donulty jkjmkrs, yù wcll w`rb t` onqucrk thk pr` nckfny t` j`rkkddkntcvkly oggrkss strotkecn cssuks ofg hovk erkotkr cjpont wcthcf yùr `reofczotc`f.

^hork Bf`wlkgek. Nrkotk ]klotc`fshcps. Muclg unnkss.

Lkogcfe ^trotkecn Er`wth cs aust `fk `d thk pr`dkssc`fol gkvkl`pjkft prèrojsp`wkrkg my Kxkn@flcfk. Oll `d ùr prèrojs kfeoek jofoekrs dr`j thk w`rlgserkot n`jpofcks cf supkrc`r kxknutcvk kgunotc`f dr`j klctk muscfkss snh``ls.Uk mòst fkorly `fk thùsofg portcncpofts ofg prèroj olujfc el`molly. WhkKxkn@flcfk fktw`rb cs o ufcquk, jultc-stobkh`lgkr n`jjufcty `d ontc`f-`rckftkgofg kftrkprkfkurcol lkogkrs dr`j `vkr >; nùftrcksoll wcth gcvkrsk nopomclctcks,cftkrksts, ofg pkrspkntcvks.

Tco kfeoekjkft cf ùr prèroj, yù wcll kfa`y o nulturk thot kfnùroeks `pkfkxnhofek `d cgkos wcth thcs el`mol n`jjufcty `d kxnkptc`fol kxknutcvks wcth wh`j

yù nof shork bf`wlkgek onr`ss cfgustrcks, kxknutcvk dufntc`fs, ofg fotc`fol m`rgkrs.

UKLN@JK W@LKOGCFE ^W]OWKECN E]@UWH!

W` gotk, kxknutcvks hoclcfe dr`j `vkr >; nùftrckshovk tobkf port cf Kxkn@flcfk prèrojs.


4/28

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Erkot prèroj, kxnkllkft prkskftkrs, w`rlg nloss nùrsk. Kxnkkgkg jy kxpkntotc`fs.

My n`jplktcfe jy strotkecn nosk, C eocfkg cfscehts thot C nof cfn`rp`rotk cft` jynurrkft rksp`fscmclctcks. Ykrhops j`rk cjp`rtoftly, h`wkvkr, C dkkl jy kxpkrckfnkwcth thk `vkroll pr`nkss `d strotkecn ploffcfe cs s`jkthcfe thot C wcll gk fctkly mkomlk t` opply cf thk duturk.

Tcnk Yrkscgkft `d Opplcnotc`f Gkvkl`pjkft,Out`j`mclk Ountc`f N`jpofy

Ekt ]kogy!

Sùr prèroj mkecfs `f @nt`mkr =, =9?7. @f thot goy, wk wcll pr`vcgk yù wcth onnksst` ùr `flcfk lkorfcfe plotd`rj ofg `thkr cjp`rtoft prèroj cfd`rjotc`f ofg ontc`fs.

Cf thk jkoftcjk, wk woft t` hklp yù ekt rkogy my dojclcorczcfe yù wcth whot t` kxpknt.Whk d`ll`wcfe Yrèroj Eucgk pr`vcgks of `vkrvckw `d thk prèroj, os wkll os p`cftkrsofg rksùrnks d`r jobcfe thk j`st ùt `d yùr upn`jcfe lkorfcfe kxpkrckfnk.

Whofb yù d`r yùr portcncpotc`f!

Whk Kxkn@flcfk Wkoj

Whcs hos mkkf o doftostcn ^trotkecn Lkogkrshcp nùrsk. Ct hos `pkfkg up o gcddkrkftthcfbcfe phcl`s`phy orùfg h`w wk nof mrcfe nhofek t` of `reofczotc`f my mkcfejunh mkttkr strotkecn lkogkrs wcth ùr `wf tkojs. Whk lknturkrs hovk mkkf cfnrkgcmlk ecvcfe us ojozcfe cfsceht cft` h`w t` thcfb j`rk strotkecnolly. C oj surk thcs cfvkstjkftwcll pr`gunk erkot rksults d`r thk muscfkss.

^`lutc`fs N`fsultcfe Jofoekr,N`jputkr ^`dtwork N`jpofy

Whk pr`dkss`rs wkrk kfeoecfe, kftkrtocfcfe ofg mky`fg nrkgcmlk. C rkolly kfa`ykg thklknturks. Whky ork cftkrkstcfe ofg kfeoecfe, ofg prkskftkg vkry wkll.

Kxknutcvk Gcrknt`r `d Gcectol Jorbktcfe & kN`jjkrnk,D`r-Yr` t Kgunotc`f N`jpofy


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N`lujmco Muscfkss ^nh``l cs `fk `d thk t`p muscfkss snh``ls cf thk w`rlg ofg orknèfczkg lkogkr cf kxknutcvk gkvkl`pjkft. N`lujmcos t`p-rofbkg pr`dkss`rs hovktoueht kxknutcvks dr`j orùfg thk el`mk, ofg s`jk `d thk j`st pr`jcfkft oj`fe thkjhovk gkvkl`pkg Lkogcfe ^trotkecn Er`wth, o 4-wkkb kxknutcvk gkvkl`pjkft prèroj.Yortcncpofts cf Lkogcfe ^trotkecn Er`wth eocf erkotkr n`jjofg `d thkcr n`jpofysfkkgs ofg thk omclcty t` cgkftcdy ofg kxknutk fkw er`wth `pp`rtufctcks cf o dost-j`vcfeofg n`jpktctcvk lofgsnopk.

Yrèroj @rckftotc`f n`jjkfnks @nt`mkr =, =9?7 ofg n`fnlugks wcth thk sumjcssc`f`d o fol osscefjkft `f F`vkjmkr =>, =9?7. (^`jk n`jpofcks joy tobk port cf p`st-prèroj jkktcfes.) Yortcncpofts spkfg =;->9 hùrs `vkr thk gurotc`f `d thk prèrojwotnhcfe vcgk` lknturks, n`jplktcfe rkol-w`rlg opplcnotc`f kxkrncsks, ofg portcncpotcfecf lcvk `flcfk skssc`fs thot kfeoek portcncpofts wcth pkkrs ofg donulty jkjmkrs.

Whk bky t` `reofczotc`fol sunnkss cs t` gkvkl`p of kftkrprcsk nopomlk `d ekfkrotcfeonhckvkjkft-`rckftkg strotkecks ofg ogoptcfe ofg cjpr`vcfe th`sk strotkecks osthk kfvcr`fjkft nhofeks. Whk Lkogcfe ^trotkecn Er`wth ontc`f-`rckftkg opprònhoggrkssks thk n`fgctc`fs ofg nhollkfeks kxknutcvks donk mknousk thk truk jkosurk`d of kxknutcvk kgunotc`f prèrojs kddkntcvkfkss cs h`w wkll thk lkorfcfe nof mkopplckg t` s`lutc`fs cf thk w`rb kfvcr`fjkft.

Y]@E]OJ @MAKNWCTK^

UHOW C^ LKOGCFE^W]OWKECN E]@UWH0

O M @ [ W W H K Y ] @ E ] O J

Kxkrncsk kddkntcvk strotkecn lkogkrshcp my ufgkrstofgcfethk lkorfcfe ofg s`ncol stylks `d yù ofg yùr tkoj.

Kxknutk strotkecn nhofek my ofolyzcfe yùr n`jpofynulturk t` fovceotk strunturol ofg cftkrpkrs`fol morrckrs.

LKOGK]^HCY

^W]OWKECN YK]^YKNWCTK

[fgkrstofg yùr n`jpofysn`jpktctcvk kfvcr`fjkftofg nurrkft strotkey.

Opply N`lujmcos 7-phosknynlk t` mkttkr ufgkrstofg yùrn`jpofys strotkey pr`nkss.

]klcomly cgkftcdy fkw er`wth`pp`rtufctcks ofg gkvkl`po Ucffcfe Yr`p`sctc`f.

Gk fk bky reofczotc`folprc`rctcks ofg nurrkft eops wcth-cf yùr spof d n`ftr`l.

Gkvkl`p o lcfk d scehtn`ffkntcfe yù ofg yùrtkojs r`lk wcth thk `vkrolln`jpofys er`wth strotkey.

Muclg yùr tkoj d`rn`ftcfuùs rkn`f eurotc`f.

^W]OWKECN WHCFBCFE ^W]OWKECN KXKN[WC@F


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L K O G C F E ^ W ] O W K E C N E ] @ U W H JKKW S@[] DON[LWS

NHOFECFE WHK UOS S@[ WHCFBN`lujmco [fcvkrscty donulty jkjmkrs ork thk mkst jcfgs cf thkcr klgs `pkrotcfe cf thkw`rlgs muscfkss hum, Fkw S`rb Ncty. Whkcr erùfgmrkobcfe rkskornh cf ukfnks muscfkssprontcnks cf kvkry sknt`r. Cfd`rjkg cf rkol tcjk my thk el`mol muscfkss kfvcr`fjkft, thkytkonh o trofsd`rjotcvk nurrcnuluj thot gkvkl`ps lkogkrs p`cskg t` nrkotk `pp`rtufctycf ofy kfvcr`fjkft.

LKOGCFE ^W]OWKECN E]@UWH DON[LWS

MCLL BLKYYK]Yr`dkss`r d Jofoekjkft ofg Donulty Gcrknt`r d`r Lkogcfe trotkecn Er`wth

Mcll skrvks os Onogkjcn Gcrknt`r onr`ss oll N`lujmco Kxknutcvk Kgunotc`f ddkrcfes. Hktkonhks Lkogkrshcp cf thk N`lujmco KJMO prèroj ofg cs o drkqukft eukst lknturkr fHceh Ykrd`rjofnk Lkogkrshcp cf thk JMO prèroj. Hcs rkskornh d`nusks f KxknutcvkLkorfcfe, trotkecn Lkogkrshcp ofg N`rp`rotk E`vkrfofnk. Hk hos skrvkg os o n`fsultoftt` o fujmkr `d n`rp`rotc`fs cfnlugcfe OW&W, Nhosk Jofhottof Mofb, ^`fy, A`hfs`f ofgA`hfs`f ofg Ekfkrol Klkntrcn. Hcs rknkft m``b, Whk NK@s M`ss1 Wùeh L`vk cf thkMòrgr``j , gktocls thk kceht prontcnks d sunnkssdul kxknutcvks, sunh os donclctotcfecff`votc`f, j`tcvotcfe nhofek, ofg gkvkl`pcfe lkogkrshcp sbclls.

]CWO JNE]OWHYr`dkss`r d trotkey

]cto cs o el`molly rknèfczkg kxpkrt f strotkey cf ufnkrtocf ofg v`lotclk kfvcr`fjkfts. Hkrnlckfts cfnlugk Ykors`f, N`no-N`lo Kftkrprcsks ofg Ekfkrol Klkntrcn. hk wos rofbkg 4thcf el`mol jofoekjkft my Whcfbkrs;9 ofg cs `fk d thk t`p tkf muscfkss snh``l pr`dkss`rst` d`ll`w f Wwcttkr. ]cto hos n`-outh`rkg dùr m``bs cfnlugcfe Whk Kfg d N`jpktctcvkOgvoftoek1 H`w t` Bkkp Sùr ^trotkey J`vcfe os Dost Os Sùr Muscfkss ofg hosnòuth`rkg thcrtkkf ortcnlks cf thk Horvorg Muscfkss ]kvckw, cfnlugcfe thkmkst-skllcfe Gcsn`vkry Grcvkf Yloffcfe. hk mtocfkg hkr Yh.G. dr`j thk Uhort`f^nh``l, [fcvkrscty d Ykffsylvofco.

UCLLCOJ YCKWK]^KFYr`dkss`r d thk Yrontcnk d Jofoekjkft

Ucllck mrcfes o ufcquk jcx d rkol w`rlg kxpkrckfnk ofg thùeht lkogkrshcp t` hcs w`rb wcthn`rp`rotc`fs ofg kxknutcvks orùfg trotkecn Lkorfcfe ofg Nhofek.

Yrc`r t` n`jcfe t` N`lujmco, Ucllck skrvkg os thk NK@ d jultcmcllc`f-g`llor muscfksskscfnlugcfe1 Lkvkr D``gs, koeroj [Ô, ofg Wr`pcnofo. Hk hos skrvkg os o tkonhkr ofgogvcs`r t` jofy el`mol n`jpofcks cfnlugcfe Gkl`cttk, Kxx`f J`mcl, F`vortcs, ofg ÔY. Ucllckrknkcvkg o ]h`gks snh`lorshcp t` @xd`rg [fcvkrscty. Hcs lotkst m``b, ^trotkecn Lkorfcfe ,gkvkl`ps thk prcfncplks ofg opplcnotc`f t``ls d`r thk ^trotkecn Lkorfcfe Yr`nkss, o ufcqukdrojkw`rb d`r nrkotcfe ofg cjplkjkftcfe mrkobthrùeh strotkecks.

YKWK] JK@LOYr`dkss`r d Kxkutcvk Kgunotc`fYktkrs =;+ ykors os o skfc`r kxknutcvk d jultcfotc`fol muscfkssks jobks hcj of kspkncollykxpkrckfnkg jkjmkr d thk Kxknutcvk Kgunotc`f Donulty ot thk N`lujmco Muscfkss nh``l.Yktkr spkncolczks cf Lkogkrshcp d @reofczotc`fol Nulturk, os wkll os, trotkecn Lkorfcfeos o Lkogkrshcp Yr`nkss, whcnh cs ufcqukly opplckg wcthcf N`lujmcos kxknutcvk kgunotc`fprèrojs. Yktkr hos o MO cf Kn`f`jcns dr`j [fc`f N`llkek ofg of JMO dr`j thk N`llkek`d Ucllcoj ofg Jory. Hk cs of klkntkg jkjmkr d Mkto Eojjo cejo, o fotc`fol snh`lostcnh`f`r s`nckty cf thk klg d muscfkss ofg hos ottkfgkg p`st- eroguotk kgunotc`folprèrojs ot thk Uhort`f ^nh``l, CF^KOG, ofg ^tofd`rg [fcvkrscty.

O M @ [ W W H K Y ] @ E ] O J


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L K O G C F E ^ W ] O W K E C N E ] @ U W H UHKF C^ WHC^ HOYYKFCFE0

Sùr Yrèroj wcll tobk plonk `vkr o scx-wkkb pkrc`g, prknkgkg my o wkkb`d @rckftotc`f. Yrèroj Ukkbs ruf J`fgoy thrùeh ûfgoy.

Hkrk ork yùr Yrèroj gotks1

@]CKFWOWC@F@NW@MK] =-?=

BCNB-@DD UKMCFO] OFG Y]KYO]OW@]S ONWCTCWCK^Whk Bcnb-@dd Ukmcfor cs h`stkg my Yr`dkss`r Mcll Blkppkr f @nt`mkr 3, =9?7ot ?=199pj [^ Kostkrf Wcjk. L``b d`r ùr nolkfgor cfvctotc`f d`r gktocls.

UKKB ? @NW@MK] ?>-?3

LKOGCFE OFG ^W]OWKECN LKO]FCFE

UKKB = @NW@MK] =9-=4

^CW[OWC@F OFOLS^C^1 ; O]KO^ @D CF_[C]S

UKKB > @NW@MK] =5-F@TKJMK] =

JO]BKWM[^WCFE1 N]KOWCFE FKU @YY@]W[FCWCK^

UKKB 7 F@TKJMK] >-3CFF@TOWC@F Y]@NK^^ OFG UCFFCFE OW TOL[K

UKKB ; F@TKJMK] ?9-?4

^W]OWKES CJYLKJKFWOWC@F1 WHK E@LGKF ][LK^

UKKB 4 F@TKJMK] ?5-=>

@TK]N@JCFE ]K^C^WOFNK OFG LKOGCFE NHOFEK

O M @ [ W W H K Y ] @ E ] O J


8/28

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L K O G C F E ^ W ] O W K E C N E ] @ U W H UHOW UCLL S@[ MK G@CFE0

U H O W U C L L S @ [ M K G @ C F E 0

LCTK ^K^^C@F^(]K_[C]KG)

Wkoj Jkktcfes^kntc`f Jkktcfes

^KLD-YONKG(]K_[C]KG)

Tcgk` LknturksOsscefjkfts

LCTK DKKGMONB(@YWC@FOL)

@d nk HùrsCssuk D`rujs

Sùr Yrèroj tobks plonk kftcrkly `f ùr `flcfk Kxknutcvk Kfeoekjkft Ylotd`rj(Ylotd`rj). Whk Ylotd`rj cs whkrk yù wcll wotnh vcgk` lknturks, uplòg osscefjkfts,ofg kfeoek wcth donulty ofg dkll`w portcncpofts.

Uk wcll skfg yù lècf cfd`rjotc`f t` onnkss thk Ylotd`rj ot thk stort `d @rckftotc`f Ukkb.

Sùr Yrèroj cs gcvcgkg cft` 4 wkkbly ufcts nollkg J`gulks . Konh `d thk 4 J`gulks csn`jprcskg `d o fujmkr `d lkorfcfe skntc`fs, `r ^kejkfts , whcnh cfnlugk skld-ponkgvcgk` lknturks, osscefjkfts, ofg cftkrontcvk kxkrncsks.

J`gulks

^kejkfts

Sùr prèroj cs jogk up `d thrkk n`jp`fkfts1 ^kld-Yonkg Kxpkrckfnk, rkqucrkgLcvk ^kssc`fs, ofg `ptc`fol Lcvk Dkkgmonb rksùrnks. Whk d`ll`wcfe poeks gksnrcmkkonh cf gktocl.


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^kld-ponkg lkorfcfe oll`ws yù t` w`rb `f yùr `wf tcjk ofg ot thk rotk thot cs mkst d`ryù. Sù joy kxpl`rk thk n`ftkft ofg n`jplktk osscefjkfts ofg ontcvctcks ot yùr `wfponk ofg wcthùt thk prkssurk thot joy kxcst cf o lcvk nlossr``j kfvcr`fjkft. Whk skld-ponkg p`rtc`f `d thk prèroj cfnlugks thk d`ll`wcfe1

Uotnhcfe Tcgk` Lknturks

Konh J`gulk cfnlugks ;-?9 `flcfk vcgk` lknturks (konh dr`j ;-?; jcfutks) dkoturcferkf`wfkg muscfkss snh``l pr`dkss`rs gkvkl`pkg kxnluscvkly d`r yùr prèroj. Whkn`jmcfkg ojùft `d lknturk jotkrcol pkr J`gulk ovkroeks ?.; hùrs pkr wkkb.

N`jplktcfe Osscefjkfts

Konh J`gulk dkoturks ontcvctcks gkscefkg t` n`ftrcmutk t` yùr ufgkrstofgcfe `dn`fnkpts ofg opplcnotc`f t` yùr rkol-w`rlg w`rb. Whkrk ork ?-= osscefjkfts konhwkkb, whcnh ork guk thk ûfgoy `d konh wkkb my ??1;3 p.j. [^ Kostkrf Wcjk vcouplòg t` thk plotd`rj.

Uk wcll tobk rkn`rg `d thk sumjcssc`f `d thksk rkqucrkg osscefjkfts, mut thkywcll f`t mk erogkg. Whk osscefjkfts ork gkscefkg t` skrvk os n`jp`fkfts d`r thkn`fstruntc`f `d yùr fol osscefjkft, whcnh cfv`lvks opplcnotc`f `d thk lkorfcfes t`yùr pkrs`fol muscfkss nosk. Sù joy gcsnuss yùr osscefjkfts wcth yùr Muggy,cf Wkoj ofg ^kntc`f Jkktcfes, ofg cf `thkr `ptc`fol dkkgmonb `pp`rtcfutcks wcthdonulty ofg nònhks.

Yortcncpotcfe cf Yrèroj urvkys

Mrckd _ukstc`ffocrks dùfg ot thk kfg `d J`gulks ?, >, ofg 4 oll`w us t` osskssyùr kxpkrckfnks ofg cjpr`vk ùr prèrojs ofg supp`rt. Whofb yù cf ogvofnkd`r yùr portcncpotc`f.

^KLD-YONKG KXYK]CKFNK


LCTK K^^C@F^(]K_[C]KG)


^KLD-YONKG(]K_[C]KG)

Tcgk` LknturksOsscefjkfts LCTK DKKGMONB

(@YWC@FOL)

@d nk HùrsCssuk D`rujs


10/28

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L K O G C F E ^ W ] O W K E C N E ] @ U W H Yortfkr Lkorfcfe

Sù wcll mk pocrkg wcth of`thkr portcncpotcfe kxknutcvk, bf`wf os o Muggy,dr`j yùr n`jpofy t` skrvk os o thùeht portfkr gurcfe jkktcfes ofg wcthosscefjkfts. Uk kfnùroek yù t` pr`vcgk konh `thkr wcth dkkgmonb, n`llom`rotc`f,kfnùroekjkft, ofg supp`rt. Sù wcll jkkt wcth yùr Muggy ot tcjks ofg vkfuks`d yùr jutuol nh``scfe.

^kqukftcol LkorfcfeKxkn@flcfk d`ll`ws o skqukftcol lkorfcfe opprònh, whcnh cs of cjp`rtoft dkoturk `dyùr `vkroll gkvkl`pjkft kxpkrckfnk. Yortcncpofts n`jplktk ^kejkfts cf thk `rgkrprkskftkg. Whot cs, konh fkw ^kejkft joy mk onnksskg `fly `fnk yù n`jplktk thkprknkgcfe ^kejkft. Sùr Yrèroj cs strunturkg s` thot thk lkorfcfe n`ftkft muclgsup`f thot whcnh hos olrkogy mkkf kxpkrckfnkg ofg jostkrkg.



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12/28

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Lkorfcfe@reofczotc`f

WkojLkorfcfe

YortfkrLkorfcfe

CfgcvcguolLkorfcfe

Y]@E]OJ=99+ KXKN[WCTK^

KXKN[WCTK

N@JYOFS M[GGCK^= KXKN[WCTK^

N@JYOFS WKOJ4-8 KXKN[WCTK^

N]@^^-N@JYOFS ^KNWC@F;9-49 KXKN[WCTK^

* Uk g` f`t pocr n`jpofcks thot ork bf`wf n`jpktct`rs r thot w`ulg thkrwcsk rocsk n`f gkftcolcty

n`fnkrfs oj`fe portcncpofts.



13/28

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]knkcvcfe tcjkly dkkgmonb nof hklp yù eocf gkkpkr ufgkrstofgcfe `d thk n`ftkft,olcef yùr lkorfcfes t` yùr pkrs`fol ofg n`rp`rotk `makntcvks, ofg supp`rt yùr`vkroll sunnkss. Uhclk yùr Muggy wcll mk thk prcjory sùrnk d`r dkkgmonb, thkprèroj cfnlugks thk d`ll`wcfe `ptc`fol ovkfuks1

@d nk Hùrs1 ^kt tcjks whkrk yù nof rknkcvk torektkg dkkgmonb ofg osbqukstc`fs rklotkg t` osscefjkfts ofg pkrs`fol nosks. N`jpofy Wkojs (`rrkprkskftotcvks dr`j thk tkojs) joy scef up d`r thksk `ptc`fol =9-jcfutkskssc`fs. @ptc`fol @d nk Hùrs ofg scef-up pr`nkgurks wcll mk pr`vcgkg

gurcfe thk prèroj. ^ponk cs lcjctkg. Cssuk D`rujs1 Donulty- `r Nònh-j`gkrotkg erùp gcsnussc`f skssc`fs, whkrk

yù nof kxojcfk thkjks ofg t`pcns rklkvoft t` thk prèroj ofg torektkg t` yùrpkrs`fol nosk, pr`dkssc`fol dufntc`f, `r `thkr orkos `d cftkrkst. Whk snhkgulk ofgt`pcns d`r thksk `ptc`fol gcsnussc`fs wcll mk pr`vcgkg gurcfe thk prèroj.

Jotkrcol ofg prkskftotc`f dor kxnkkgkg jy kxpkntotc`fs d`r of`flcfk nùrsk. Tkry ontc`fomlk, vkry n`fnrktk. Yr`dkss`r vcgk`swkrk kddkntcvk ofg kfa`yomlk.

Gcrknt`r, N`jputkr ^`dtwork N`jpofy

Tkry uskdul nùrsk pr`vcgks o erkot rògjop thot nof mkopplckg ofg kxknutkg cjjkgcotkly. Whk wkkbly tkoj jkktcfeswkrk vkry pr`guntcvk wcth erkot gcolèuk ofg cgko-shorcfe.

kfc`r Tcnk Yrkscgkft d olks ofg Jorbktcfe,Cftkrfotc`fol Tkhcnlk ]kftol N`jpofy

LCTK DKKGMONB


LCTK DKKGMONB(@YWC@FOL)

@d nk HùrsCssuk D`rujs^KLD-YONKG

(]K_[C]KG)

Tcgk` LknturksOsscefjkfts

LCTK K^^C@F^(]K_[C]KG)



14/28

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L K O G C F E ^ W ] O W K E C N E ] @ U W H LKOGCFE ^W]OWKECN E]@UWH

UKKBLS @TK]TCKU

@]CKFWOWC@F @NW@MK] =-?= N`rk Cssuk @nt ?=^`ncol ^tylks Osskssjkft @nt ?=

S u wcll rknkcvk yùr Ylotd`rj lè-cf nrkgkftcols,Wkoj Jkktcfe Wcjk ofg ^kntc`f Osscefjkft

UKKB ?@NW@MK] ?>-?3Lkogcfe Ofg^trotkecn Lkorfcfe

Lcfk `d ^ceht @nt ?3

UKKB =@NW@MK] =9-=4^ctuotc`f Ofolyscs1; Orkos @d Cfqucry

^ctuotc`f Ofolyscs @nt =4

UKKB 7F@TKJMK] >-3Cff`votc`f Yr`nkssofg Ucffcfe Ot Toluk

D`nus ^tkp F`v 3

UKKB 4F@TKJMK]?5-=>@vkrn`jcfe ]kscstofnkofg Lkogcfe Nhofek

Dcfol ^trotkey Osscefjkft F`v =>

UKKB ;F@TKJMK] ?9-?4^trotkey Cjplkjkftotc`f1Whk E`lgkf ]ulks

Olcef tkp ofg Dcfol ^trotkey F`v ?4

Y@^W-N@[]^K - -

UKKB >@NW =5-F@T =Jorbktmustcfe1 NrkotcfeFkw @pp`rtufctcks

JorbktMustcfe Wknhfcquk F`v =

U H O W ^ H O Y Y K

F C F E K O N H U K K B 0

Osscefjkfts Guk GotkJ`gulks

Wcjk Q`fks1 Kxkn@flcfk prèrojs ottront kxknutcvks dr`j orùfg thk w`rlg nurrkftly vkr >;nùftrcks. Uhclk wk jobk kvkry kdd`rt t` snhkgulk lcvk kvkfts ot tcjks thot w`rb d`r oll ùr el`molportcncpofts, nkrtocf snhkgulcfe n`fgctc`fs, cfnlugcfe pr`dkss`r ofg kxknutcvk nònh ovoclomclcty,joy lkog t` lcvk kvkfts tobcfe plonk ot cfn`fvkfckft hùrs d`r s`jk. Uhkf p`sscmlk, lcvk kvkftsork rkn`rgkg ofg p`stkg f thk Ylotd`rj d`r f-gkjofg vckwcfe.

Gotks n`rrksp`fg wcth [^ Kostkrf Wcjk. Ukkbly osscefjkfts ork guk my ufgoy ot ??1;3 p.j. [^ Kostkrf Wcjk cf konh ecvkf wkkb.


15/28

?

L K O G C F E ^ W ] O W K E C N E ] @ U W H UKKB ?

@NW@MK] ?>-?3LKOGCFE OFG ^W]OWKECN LKO]FCFE

Kstcjotkg Wcjk

Tcgk`s1 3= JcfutksOsscefjkfts1 7; JcfutksLcvk Kvkfts1 49 Jcfutks

@vkrvckw

Sù ork cftr`gunkg t` N`lujmcos 7-^tkp ^trotkecn Lkorfcfe pr`nkss, o prontcnollkogkrshcp jkth`g d`r nrkotcfe ofg kxknutcfe mrkobthrùeh strotkecks. Ucth eucgofnk,yù wcll nh``sk o N`rk Cssuk doncfe yùr `wf muscfkss `r dufntc`fol orko, whcnh wcllskrvk os thk moscs d`r yùr pkrs`fol nosk cf thk prèroj.

Tcgk` Lknturk W`pcns

Whk Bky _ukstc fs trotkey Just Ofswkr1 Uhkfkvkr thkrks n`jpktctc fofg rksùrnks ork fctk, torekts, jkofs, ofg prc`rctcks just mk skt.

Whk Ucffcfe Yr`p`sctc`f1 N`fncskly nopturcfe thk scjplk ksskfnk d thkmkfk ts yùr `reofczotc`f wcll pr`vcgk.

Whk trotkecn Lkorfcfe J`gkl1 Yr`dkss r Ycktkrskfs tcjk-tkstkg pr`nkssj`gkl d`r strotkey.

Whk Gcddkrkfnk mktwkkf trotkey ofg Yloffcfe

Lkogkrshcp tylks1 Cftr`guncfe thk cftkrontc f `d strotkey ofg pkrs`fol lkogkrshcp.Grcvkr lkogkrshcp, Kxprksscvk lkogkrshcp, Ojcomlk lkogkrshcp, ofg Ofolytcnollkogkrshcp.

Bky Ontcvctcks

Gkvkl`p N`rk Cssuk (prk-w`rb)1 Nh `sk o nhollkfek doncfe yùr reofczotc`f thotcs rklkvoft t` yùr orko `d rksp`fscmclcty.

N`jplktk `ncol tylks Osskssjkft (prk-w`rb)1 Konh kxknutcvk n`jplktks thk^`ncol ^tylks osskssjkft t` cgkftcdy yùr lkogkrshcp stylk.

Lcvk Wkoj Jkktcfe1 Kxknutcvks wcll eothkr cf vcrtuol n`fdkrkfnk r` js wcth thkcrWkojs ofg cftr`gunk thkjsklvks ofg thkcr N`rk Cssuk.

Grodt Lcfk- d-^ceht Gksnrcptc`f1 Kxplocf h`w yù gkportjkft/dufntc`fol orksupp`rts yùr n`jpofys eòls.

U H O W ^ H O Y Y K



16/28

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L K O G C F E ^ W ] O W K E C N E ] @ U W H UKKB =

@NW@MK] =9-=4^CW[OWC@F OFOLS^C^1

; O]KO^ @D CF_[C]SKstcjotkg Wcjk

Tcgk`s1 88 JcfutksOsscefjkfts1 ?=9 JcfutksLcvk Kvkfts1 49 Jcfutks

@vkrvckw

Sù wcll n`fnkftrotk `f thk rst port `d thk ^trotkecn Lkorfcfe pr`nkss1 thk ^ctuotc`fOfolyscs. Os port `d thk Ykrs`fol Nosk, yù rkskornh ofg g`nujkft bky orkos `dstrotkecn d`nus. Sù ols` gcsnuss thk rksults `d thk ^`ncol ^tylks osskssjkft ofgwhot ct tklls yù omùt yùr lkogkrshcp stylk.


Lkorfcfe thr ueh thk ctuotc f Ofolyscs1 ^ystkjotcn rkvckw d thk strotkecn sctuotc`f.

Ofolyzcfe Nust`jkr Fkkgs1 Wrkfgs cf nust jkr kxpkntotc`fs, cfnlugcfe ofolyscs cftkrjs `d Josl`ws Hckrornhy.

Ofolyzcfe N`jpktct rs1 Yr` tomclcty, kddkntcvkfkss d bky n`jpktct`rs, cfnlugcfef`ftrogctc`fol n`jpktct`rs.

Cftkrprktcfe Cfgustry Gyfojcns. Lkogkrshcp Gcjkfsc`fs1 Konh wkkb, Yr dkss r Blkppkr pr vcgks

pkrspkntcvks `f lkogkrshcp rklotcfe t` thk `thkr jocf t`pcns `d thk wkkb.

Bky Ontcvctcks

Gkvkl`p ctuotc f Ofolyscs1 Os port `d y ur Ykrs`fol Nosk, S u rkvckw1 (?)nust`jkrs ofg stobkh`lgkrs2 (=) n`jpktct`rs2 (>) cfgustry gyfojcns2 (7) thkmrògkr kfvcr`fjkft2 ofg (;) thk `reofczotc`fs `wf rkolctcks.

Nosk tugy _ukstc`fs1 Whcs wkkbs bky qukstc`f1 Nust`jkrs.

^kntc`f Jkktcfe

U H O W ^ H O Y Y K



17/28

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L K O G C F E ^ W ] O W K E C N E ] @ U W H UKKB >

@NW@MK] =5-F@TKJMK] =JO]BKWM[^WCFE1

N]KOWCFE FKU @YY@]W[FCWCK^Kstcjotkg Wcjk

Tcgk`s1 8? JcfutksOsscefjkfts1 49 JcfutksLcvk Kvkfts1 49 Jcfutks

@vkrvckw

Sù gkkpkf yùr sctuotc`f ofolyscs ofg cgkftcdy fkw strotkecn `pp`rtufctcks my opplycfegcddkrkft ofolytcnol lkfsks pr`vcgkg my Yr`dkss`r JnEroths Jorbktmustcfe t``ls. Sùork thkrkmy prkporkg t` wrctk o rst grodt `d yùr Ucffcfe Yr`p`sctc`f.


Jorbktmustcfe trotkecks1 Ontc`f tobkf my yùr rj thot nhofeks thk eojkt` gklcvkr jorbkgly supkrc`r pkrd`rjofnk.

Wrofsd`rj S ur Nust jkrs Kxpkrckfnk1 ^kkcfe nust jkrs thk woy thky skkthkjsklvks, ofg opplycfe thk N`fsujptc`f Nhocf.

Wrofsd`rj S ur @ddkrcfes ofg Whkcr Ottrcmutks1 H`w thk ottrcmutks `d yùrpr`gunts/skrvcnks ork p`sctc`fkg.

]kgk fk Bky Jktrcns1 ]kdrojcfe whot yù skll. Kxpl`ct Cfgustry hcdts

Bky Ontcvctcks

Opply JorbktMustcfe Wknhfcquk1 Nh` sk fk d Yr dkss r JnEroths JorbktMustcfelkfsks t` opply t` yùr sctuotc`f.

Nosk tugy ]k kntc f _ukstc`f

Wkoj Jkktcfe

U H O W ^ H O Y Y K



18/28

?

L K O G C F E ^ W ] O W K E C N E ] @ U W H UKKB 7

F@TKJMK] >-3CFF@TOWC@F Y]@NK^^

OFG UCFFCFE OW TOL[KKstcjotkg Wcjk

Tcgk`s1 3= JcfutksOsscefjkfts1 49 JcfutksLcvk Kvkfts1 49 Jcfutks

@vkrvckw

Sù rk knt `f thk`rktcnol ofg prontcnol cssuks `d `reofczotc`fol strotkey wctho d`nus `f cjplkjkftotc`f.


Gcsn`vkry Grcvkf Yloffcfe1 O j`gkrf oppr onh t` kftrkprkfkurshcp/ cftroprkfkurshcp cf whcnh cfvkstjkft cf fkw cgkos cs gkscefkg t`nrkotk `ptc`fs.

Onhckvcfe Hkolthy Gcskfeoekjkft1 @reofczotc`fs fkkg t` oeerksscvklydrkk up rksùrnks d`r fkw `pp`rtufctcks, my gcskfeoecfe dr`j wofcfepr`gunt lcfks.

H`w t` Jobk S ur trotkecn Nh cnks1 Kxplcnctly nh` scfe whot jorbkts

t` skrvk ofg f`t t` skrvk. Cftkl ofg thk Yorjkfcgks Dollony1 Cfn rrkntly n`jporcfe o duturk stotk

wcth thk prkskft stotk.

Gk fk S ur Bky Yrc rctcks1 Nrctcnol t` sklknt o sjoll fujmkr d prc`rctckst` kfsurk d`nus.

Bky Ontcvctcks

D`nus tkp1 Gkvkl p ofg g`nujkft yùr Bky Cfscehts, ^trotkecn Nhollkfek,^trotkecn Oltkrfotcvks, ofg Ucffcfe Yr`p`sctc`f.


^kntc`f Jkktcfe

U H O W ^ H O Y Y K



19/28

?

L K O G C F E ^ W ] O W K E C N E ] @ U W H UKKB ;

F@TKJMK] ?9-?4^W]OWKES CJYLKJKFWOWC@F1

WHK E@LGKF ][LK^Kstcjotkg Wcjk

Tcgk`s1 5; JcfutksOsscefjkfts1 39 JcfutksLcvk Kvkfts1 49 Jcfutks

@vkrvckw

Sù durthkr gkvkl`p yùr cgkos rkeorgcfe thk pr`nkssks `d olcefjkft ofg kxknutc`f,cfnlugcfe gcjkfsc`fs `d `reofczotc`fol nulturk. Sù pull tèkthkr thk vorcùs pcknks`d thk Ykrs`fol Nosk yù hovk mkkf gkvkl`pcfe ofg nrkotk o Dcfol ^trotkeyprkskftotc`f pr`p`sol.


Gk fk thk Eops1 Cgkftcdy konh eop mktwkkf whots fkkgkg ofg whkrk wk ork.

@utlcfk Muscfkss ystkj Olcefjkft1 Olcef jkosurk ofg rkworgs, pk`plk,strunturk/pr`nkss, ofg nulturk.

]knèfczk yùr ] lk cf Nhofecfe of @reofczotc`fs Nulturk

Nursk `d unnkss1 ûnnkss foturolly mrkkgs murkounrony, vkstkg cftkrksts,

ofg rkscstofnk t` nhofek. Jofoecfe t Whrkk M tt j Lcfks1 Ossksscfe fofncol pkrd rjofnk.

Bky Ontcvctcks

Olcef ^tkp, ofg N jpclk Dcfol ^trotkey1 Gkvkl`p Eop Ylof ofg MuscfkssOlcefjkft Ylof.


Wkoj Jkktcfe

U H O W ^ H O Y Y K



20/28

?

L K O G C F E ^ W ] O W K E C N E ] @ U W H UKKB 4

F@TKJMK] ?5-=>@TK]N@JCFE ]K^C^WOFNK

OFG LKOGCFE NHOFEK

N@FE]OW[LOWC@F^!

Kstcjotkg Wcjk

Tcgk`s1 85 JcfutksOsscefjkfts1 39 JcfutksLcvk Kvkfts1 49 Jcfutks

Jocf W`pcns

Sù oggrkss thk proejotcn cssuks cfv`lvkg cf strotkey lkogkrshcp ofg cjplkjkftotc`f,d`nuscfe portcnulorly `f nlosscn morrckrs ofg `mstonlks t` nhofek. Sù folczk yùrDcfol ^trotkey prkskftotc`fs.


Oftcncpotcfe ofg Oggrksscfe @mstonlks & Morrckrs.

Gkloy ofg ]kscstofnk Ofolyscs Womlk (G]OW)1 O sh`rthofg jkth g`d cgkftcdycfe d`rnks thot jceht ekt cf thk woy.

Gkvkl pcfe Whk Lkogkrshcp Jkssoek1 Dùr hkogcfes1 Uhy, Uhot,H`w, ofg H`w Junh.

Whk ; Ns.

GTY J`gkl1 Bky lkogkrshcp n`fnkpts rcecfotkg my thk kjcfkftrkskornhkr Uorfkr Murbk.

Whk N`rp`rotk Nrkg 1 Whk thrkk g`jocfs `d lkogkrshcp.

Bky Ontcvctcks

Yrkpork Dcfol ^trotkey Yrkskftotc`f1 N`jmcfk prc`r gklcvkromlks cft` of cftkerotkgprkskftotc`f g`nujkft thot kxplocfs yùr strotkey ofg fkxt stkps.

^kntc`f Jkktcfe

U H O W ^ H O Y Y K



21/28

=


]kolctcks

thk

DCFOL O^^CEFJKFW

G[K1F@T =>, =9?7

Whk nuljcfotc`f `d oll `d yùr osscefjkfts, gcsnussc`fs, rk kntc`f, ofg n`llom`rotc`f csyùr Dcfol Yrkskftotc`f. Whcs lost osscefjkft mrcfes thk n`fnkptuol t` thk rkol w`rlg osyù wcll opply yùr lkorfcfes t` o pkrs`fol muscfkss nosk, whcnh nof mk shorkg wcthyùr tkoj, n`jpofy lkogkrshcp, ofg thk mrògkr `reofczotc`f. Wcjkly sumjcssc`f `dyùr Dcfol Yrkskftotc`f cs thk fknkssory lost stkp d`r prèroj n`jplktc`f klcecmclcty.

Dcfol ^trotkey Yrkskftotc`f N`jp`fkfts1

Wctlk lcgk

^totkjkft d thk N`rk Cssuk

^ctuotc f Ofolyscs Osscefjkft (;-4 slcgks)

Whk Mrògkr Kfvcr`fjkft, Cfgustry Gyfojcns,

N`jpktct`rs, Nust`jkrs/^tobkh`lgkrs,Sùr @wf ]kolctcks

Jorbktmustcfe Ofolyscs

D nus ^tkp Osscefjkft (7-; slcgks)

ûjjory `d Bky Cfscehts, ^trotkecn Nhollkfek,^trotkecn Oltkrfotcvks, trotkecn Nh`cnks

Yrc rctcks & Olcefjkft Osscefjkft (;-4 slcgks)

Bky Yrc`rctcks, Eop ^totkjkfts, Muscfkss^ystkj Olcefjkft Nhort

Lkogkrshcp Jkssoek

Fkxt tkps

U H O W ^ H O Y Y K



22/28

=


Odtkr yù sunnkssdully fcsh thk Lkogcfe ^trotkecn Er`wth prèroj, yù wcll rknkcvko Nkrtc notk `d N`jplktc`f dr`j N`lujmco [fcvkrscty!

W` kxpkrckfnk thk dull mkfk ts `d thk prèroj ofg t` quolcdy d`r yùr Nkrtc notk `dN`jplktc`f, yù ork osbkg t` onn`jplcsh thk d`ll`wcfe1

Y ] @ E ] O J ] K _ [ C ] K J K F W ^ O F G ] K ^ @ [ ] N K ^

N`jplktk oll J`gulks,cfnlugcfe vckwcfe lknturks,n`jplktcfe osscefjkfts,ofg llcfe ùt survkys

ûmjct y ur Dcfol Osscefjkftcf o tcjkly joffkr

Uk wcll gklcvkr yùr `d ncol N`lujmcoN`jplktc`f Nkrtc notk t` yùr`reofczotc`fs H] Gkportjkft d`rcftkrfol gcstrcmutc`f 4-8 wkkbsd`ll`wcfe prèroj n`jplktc`f.

@fe`cfe Ylotd`rj Onnkss

Eroguotks `d thk Yrèroj joy n`ftcfuk t` onnkss thk Kxknutcvk KfeoekjkftYlotd`rj d`r o pkrc`g `d 39 goys d`ll`wcfe thk kfg `d thk prèroj.

Olujfc YrèrojOs of Kxkn@flcfk olujfc, yù ork `fk `d o hofg-sklkntkg el`mol jkjmkrshcp `dlkogkrs, ofg mkcfe port `d thcs n`jjufcty pr`vcgks lostcfe mkfk ts.

Sù wcll mk eroftkg onnkss t` oll prèroj lknturks ofg jotkrcols d`r up t` > j`fthsodtkr yùr prèroj n`fnlugks, s` kvkf thùeh thk prèroj pkrc`g kfgs, yùr lkorfcfeg`ksft hovk t`. ]kvckw vcgk` lknturks, durthkr kxojcfk nosk stugcks ofg rkogcfes,ofg rk knt `f yùr prèrkss d`ll`wcfe thk opplcnotc`f kxkrncsks ofg fol osscefjkft.(Sù joy g`wflòg ofy slcgks ofg f`tks gurcfe thot tcjk. Sù joy f`t g`wflòglknturk vcgk`s).

Uk wcll skfg yù ortcnlks ofg cfd`rjotc`f rklotkg t` yùr prèroj, fkws ofgrkskornh dr`j yùr pr`dkss`rs, ofg f`tomlk fkws omùt Kxkn@flcfk olujfc.

Sù nof ols` tobk ogvoftoek `d thk gcvkrsk el`mol n`jjufcty `d Kxkn@flcfk pkkrs.Oj`fe thcs fkor thùsofg pkrs`f-str`fe fktw`rb, yù nof fg supp`rt ofg eocfcfspcrotc`f wcth rkeorg t` yùr strotkecn `makntcvks ofg nhollkfeks.

Y]@E]OJ NK]WCDCNOWC@F


23/28

=

L K O G C F E ^ W ] O W K E C N E ] @ U W H JOFOECFE S@[] WCJK

Oll`notcfe tugy Wcjk

Yost portcncpofts rkp`rt thot thky gkv`tk 7-; hùrs t` n`jplktk konh wkkbly j`gulkofg portcncpotk cf tkoj jkktcfes ofg `thkr lcvk prèroj kvkfts j`rk cd thky kfeoekcf ovoclomlk `ptc`fol ontcvctcks. Uhclk ùr prèrojs ork gkscefkg t` mk kxcmlk ofgogoptomlk t` yùr musy pr`dkssc`fol snhkgulk, wk rkn`jjkfg yù ml`nb ùt tcjk`f yùr nolkfgor konh wkkb t` jobk surk yù prèrkss thrùeh thk prèrojot o n`fscstkft ponk ofg stoy `f tronb d`r `f-tcjk n`jplktc`f. G`cfe s` wcll oll`wyù t` ekt j`rk ùt `d thk lcvk jkktcfes ofg tkoj n`llom`rotc`f thot ork nkftrolklkjkfts `d thk lkorfcfe kxpkrckfnk.

Cf `rgkr t` m`th stoy `f tronb ofg eocf thk dull mkfk ts `d thk prèroj, postportcncpotcfe kxknutcvks hovk kxprksskg thk cjp`rtofnk `d skttcfe ofg oghkrcfe t` ostugy plof konh wkkb. Uhclk yùr `wf stugy plof wcll mk ufcquk ecvkf yùr wkkbly

w`rb snhkgulk ofg `thkr `mlceotc`fs, hkrk ork s`jk mkst prontcnks t` n`fscgkr1

Mkst Yrontcnks

(Konh Yrèroj Ukkb mkecfs `f J`fgoy ofg n`fnlugks ûfgoy.)

Konh J`fgoy, wk rkn`jjkfg thot yù prkvckw thot wkkbs j`gulk ofg osskssthk lkfeth `d thk vcgk`s ofg fujmkr `d osscefjkfts guk. Nhknb yùr nolkfgorofg prèroj offùfnkjkfts d`r ofy rkqucrkg ofg `ptc`fol lcvk kvkfts.

Konh J`fgoy thrùeh Ukgfksgoy, vckw thk lknturks. Mk surk t` tobk f`tks ofggcsnuss wcth yùr Muggy whot yù hovk lkorfkg ofg cts opplcnomclcty t` yùr folosscefjkft ofg `vkroll n`jpofy `r gkportjkftol `makntcvks. Dkkl drkk t` usk thkGcsnussc`f Mòrgs t` shork yùr thùehts `r p`st qukstc`fs.

My Ukgfksgoy `r Whursgoy `d konh wkkb, ekt stortkg `f thk wkkbs osscefjkft(s).]kvckw lknturks ofg yùr f`tks os fkkgkg. N`ftcfuk t` rknkcvk ofg shorkdkkgmonb wcth yùr Muggy ofg `f thk Gcsnussc`f Mòrgs. ]kjkjmkr1 osscefjkftsork guk my ûfgoy `d o ecvkf wkkb my ??1;3 p.j. ([^ Kostkrf Wcjk).

N`fscgkr thk tcjcfe `d yùr Wkoj Jkktcfe os th`sk `dtkf cfv`lvk gcsnussc`f`d thot wkkbs vcgk` lknturk n`ftkft ofg opplcnotc`f kxkrncsks. Kxpkrckfnk osjunh `d thk n`ftkft os cs rkos`fomlk prc`r t` th`sk jkktcfes s` yù nof dullykfeoek cf thk t`pcns ot hofg.

Ottkfg oll lcvk cgko-shorcfe ofg dkkgmonb `pp`rtufctcks, cfnlugcfe gcsnussc`fswcth yùr Muggy, Wkoj Jkktcfes ofg ^kntc`f Jkktcfes. Wobk ogvoftoek `d`ptc`fol Nònhcfe ^kssc`fs ofg Cssuk D`rujs.

Uhotkvkr snhkgulk w`rbs d`r yù, wk hcehly rkn`jjkfg thot yù ponkyùrskld ofg thot yù g` f`t nroj kvkrythcfe cft` o sh`rt pkrc`g `d tcjk`r uftcl thk lost jcfutk.


Uk bf`w ùr portcncpofts ork musy, ofg wkrk hkrk t` hklp. N`ftont us otsupp`rtIkxkn`flcfk.n`j d`r eucgofnk `f prèroj n`jplktc`f.


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L K O G C F E ^ W ] O W K E C N E ] @ U W H Hkrks o sojplk wkkbly stugy plof os of kxojplk. (Sùr snhkgulk wcll vory gkpkfgcfe

`f thk goys ofg tcjks `d thk wkkbs lcvk kvkfts.)

N`jjufcnotcfe S ur N`jjctjkft

Kxkn@flcfk pr`dkssc`fol gkvkl`pjkft prèrojs rkqucrk o jkofcfedul n`jjctjkft.Uk rkn`jjkfg thot yù cfd`rj yùr jofoekrs ofg tkojs `d yùr cfv`lvkjkft s`thky rknèfczk thk tcjk ofg kfkrey yù wcll mk gkv`tcfe.

Dollcfe Mkhcfg ofg Notnhcfe [p

@vkr 39% `d portcncpotcfe kxknutcvks n`jplktk ùr prèrojsfkorly oll `d wh`jstoy nurrkft dr`j wkkb t` wkkb, whcnh oll`ws thkj t` ekt thk j`st ùt `d thk lkorfcfekxpkrckfnk. Cd yù doll mkhcfg guk t` w`rb `r `thkr `mlceotc`fs `r oftcncpotk f`t mkcfeomlk t` stoy `f snhkgulk guk t` oftcncpotkg ncrnujstofnks, wk ork hkrk t` supp`rt yùofg ekt yù monb `f tronb. N`ftont thk ûpp`rt Wkoj ot supp`rtIkxkn`flcfk.n`j t`gcsnuss h`w.


^tugyNotke`ry

^kld-Yonkg^tugy

Dkkgmonb ofgCftkrontc`f

]kol U`rlgOpplcnotc`f

Ukkbly WcjkOll`notc`f

=-> hrs

?-= hrs

@fe`cfe

J`fgoy

Yrkvckw j`gulkofg osskss thk

w`rblòg

^tort vcgk`lknturks

Gcsnussfgcfes ofgopplcnotc`f

`pp`rtufctckswcth yùr Muggy

Gcsnuss yùrlotkst osscefjkft

wcth yùrjofoekr ofg

n`llkoeuk

Ottkfg WkojJkktcfe

`r kntc`fJkktcfe

Ottkfg @ptc`fol@d nk Hùrs tèkt dkkgmonb

`f yùrOsscefjkft

Wkst ut on`fnkpt yùrk

lkorfcfe cf ojkktcfe r shork

wcth yùr tkoj

Wuksgoy

]kvckwLknturks

]k fk yùrOsscefjkft

F@WK1 umjct yùr wkkbly Osscefjkfts(s) my ufgoy ??.;3 pj [^ Kostkrf Wcjk

Ukgfksgoy Whursgoy Drcgoy

^tort yùrosscefjkft


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L K O G C F E ^ W ] O W K E C N E ] @ U W H KXKN@FLCFK ^[YY@]W

Ukrk Hkrk t` Hklp!

@ur ûpp`rt Wkoj cs ovoclomlk t` supp`rt yù ot ofy tcjk. Cd yù ork cf fkkg `dosscstofnk, skvkrol `ptc`fs ork ovoclomlk t` yù1

Kjocl us ot supp rtIkxkn flcfk.n j d`r =7/5 supp rt

Nlcnb f thk ûpp rt mutt f `f thk rceht scgk `d thk Ylotd rj snrkkf

Noll us ot 899.7?9.KXKN

ûpp`rt tkoj jkjmkrs ork ovoclomlk my ph`fk mktwkkf 3199 o.j. ofg 4199 p.j. [.^.Kostkrf Wcjk, J`fgoy thrùeh Drcgoy.

Uk strcvk t` rksp`fg t` oll cfqucrcks qucnbly ofg euoroftkk rksp`fsk wcthcf =7 muscfksshùrs. Sù joy ols` rkdkrkfnk thk Bf`wlkgek Mosk cf thk ûpp`rt Nkftkr, whcnh

cfnlugks DO_s.

Bkkpcfe S u Cfd`rjkg

Uk n`jjufcnotk cjp`rtoft cfd`rjotc`f cf o rofek `d woys t` hklp yù stoy cfd`rjkgofg ekt thk j`st `d yùr lkorfcfe kxpkrckfnk.

Ukkbly Jkssoek1 Konh Drcgoy, wk wcll gklcvkr o jkssoek lkttcfe yù bf`w d y urprèrkss thrùeh thk prèroj, os wkll os lknturk hcehlcehts, osscefjkft guk gotks,lcvk jkktcfes ofg kvkfts, ofg `thkr prèroj `pp`rtufctcks ofg rksùrnks.

Off ufnkjkfts ofg Cfvctotc`fs1 Uk wcll skfg kvkft-spknc n offùfnkjkfts ofgnolkfgor cfvctotc`fs t` jobk surk yù fkvkr jcss of cjp`rtoft lcvk kvkft.

Ylotd`rj1 Uk p`st thk lotkst fkws f thk Cjp`rtoft [pgotk skntc`f f thk Ylotd rj(l`notkg `f thk uppkr rceht scgk).

Jkosurcfe S ur Yrèrkss

Uk jkosurk lkorfcfe prèrkss uscfe o rofek `d jktrcns, whcnh ork rkvckwkg rkeulorlymy thk Kxkn@flcfk ûpp`rt Wkoj ofg shorkg wcth ùr H] portfkrs.

@vkroll, thk `flcfk n`ftkft cs vkry e``g. C opprkncotk thk rkol- w`rlg kxojplks t` rkcfd`rnk thk jkssoek, os wkll os thk vorcùst``ls gcsnusskg thot wk nùlg opply olj`st cjjkgcotkly t` ùrnurrkft p`sctc`fs.

kfc`r Gcrknt`r d Onnùfts& Nust`jkr Jofoekjkft,

Out`j`mclk Ountc`f N`jpofy



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L K O G C F E ^ W ] O W K E C N E ] @ U W H WKNHFCNOL ]K_[C]KJKFW^


Onnkss thk Kxkn@flcfk Ylotd`rj vco thk Cftkrfkt f lopt`p r gksbt`p n`jputkr. @f cYogs ofgWomlkt gkvcnks, yù nof kxpkrckfnk thk vcgk` lknturks ofg uplòg thk osscefjkfts, mut thk vcgk`n`fdkrkfncfe dufntc`f cs f`t supp`rtkg. Jkktcfe thk tknhfcnol spknc notc`fs lcstkg mkl`w wcll oll`wyù t` hovk thk mkst kxpkrckfnk wcth thk rofek `d dkoturks `f thk Ylotd`rj.

My f`w, wk hovk mkkf w`rbcfe wcth of CW rkprkskftotcvk ot yùr n`jpofy omùt thk tknhfcnolspknc notc`fs d`r thk Yrèroj. Whk moscns ork lcstkg mkl`w. N`ftont thk Kxkn@flcfk upp`rtWkoj wcth qukstc`fs r cd yù kxpkrckfnk tknhfcnol pr`mlkjs ot supp`rtIkxkn`flcfk.n`j.

^`dtwork Dlosh (d`r wotnhcfe vcgk` lknturks ofg shorkg vcgk`s f thk Ylotd`rj) Mluk Akofs Mr wskr Yluecf (d r vcgk` n`fdkrkfncfe)* Og`mk Onr`mot ]kogkr

Jcnr`s`dt @d nk ûctk (cfnlugcfe U`rg, Y`wkrY`cft, Kxnkl)

Mr`wskr

Uk supp`rt E`èlk Nhr`jk (vkrsc`f ?9.9 & om`vk), Cftkrfkt Kxpl`rkr (vkrsc`f 3 & om`vk), ofgJ`zcllo Dcrkd`x (?>.9 ofg om`vk). Cf ur kxpkrckfnk, E`èlk Nhr`jk w`rbs thk dostkst ofg mkst!

@pkrotcfe ystkj

J`st Ucfg`ws ofg Jon @^s w`rb wkll, cfnlugcfe Ucfg`ws 8, Ucfg`ws 5, Ucfg`ws Tcsto, ofgUcfg`ws XY (YN), ofg @^ X ?9.4 & om`vk (Jon)

Cd yù hovk o rkwoll r oftc-vcrus s`dtwork kfomlkg thot rkstrcnts onnkss thk Kxkn@flcfk Ylotd`rj,Tcjk`, r MlukAkofs plkosk f`tcdy of CW rkprkskftotcvk ot yùr n`jpofy r n`ftont us ot supp`rtIkxkn`flcfk.n`j.

Onnkss`rcks

W` dully kfeoek cf lcvk kvkfts hklg f thk Ylotd`rj, wk rkn`jjkfg usk d o Ukmnoj, Jcnr`ph`fk,ofg Hkogph`fks oll ptc`fol, mut hcehly rkn`jjkfgkg!

* Mluk Akofs cs thk s`dtwork uskg d`r vcgk` n`fdkrkfncfe, ofg yù joy fkkg t` g`wflòg ct. Cd yù kftkr thkn`fdkrkfnk r``j ofg g`ft hovk Mluk Akofs, yù wcll mk pr`jptkg t` g`wflòg thk Mluk Akofs Ylue-cf.

Hkrk ork moscn cfstruntc`fs cfstruntc`f t` g`wflòg thk Mluk Akofs Yluecf1

?. D`ll`w thk lcfb t` thk Mluk Akofs wkmsctk1

mlukakofs.n`j/???/mr`wskr

=. Kftkr S ur Fojk (k-jocl cs `ptc`fol)>. Nlcnb Onnkss Jkktcfe mutt`f

7. Nlcnb G`wflòg mutt`f

;. S ur g`wflòg shùlg oppkor `f-snrkkfthk

p`sctc`f gkpkfgs `f yùr mr`wskr.

D`r Nhr`jk uskrs, ct shùlg oppkor cf thk

m`tt`j-lkdt n`rfkr d yùr snrkkf.

4. Nlcnb f thk g`wflòg t` `pkf ct

5. Nlcnb ]uf

8. Mkd`rk kftkrcfe thk jkktcfe, jobk surk thot

yùr mr`wskr csft ml`nbcfe thk Mluk Akofsplue-cf. Whcs oppkors gcddkrkftly gkpkfgcfe

`f thk mr`wskr yù ork uscfe. @f E`èlk

Nhr`jk ct wcll oppkor cf thk rceht-hofg scgk

`d yùr mr`wskr mor

3. Nlcnb Kftkr Jkktcfe mutt`f

?9. ^pkob t` thk Akof thk Yorr`t t` kfsurk vcgk`

ofg jcnr`ph`fk dufntc`folcty

Cd yù fkkg oggctc`fol supp`rt, plkosk n`ftont us ot supp`rtIkxkn`flcfk.n`j.


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L K O G C F E ^ W ] O W K E C N E ] @ U W H OM@[W KXKN@FLCFK

Omùt Kxkn@flcfk

@ur Jcssc`f1 Yr`vcgk kxknutcvks ot thk w`rlgs erkot n`jpofcks wcth onnkss t`ùtstofgcfe pr`dkssc`fol gkvkl`pjkft.

Kxkn@flcfk portfkrs wcth klctk muscfkss snh``ls, cfnlugcfe N`lujmco Muscfkss ^nh``l,Mkrbklky-Hoos, ofg JCW ^lòf, t` gklcvkr pr`dkssc`fol gkvkl`pjkft prèrojs thotkfomlk kxknutcvks t` cjplkjkft prontcnol ofg p`wkrdul muscfkss bf`wlkgek ofg sbclls.Gklcvkrkg `f ùr kxnluscvk `flcfk plotd`rj, ùr prèrojs pr`vcgk t`p-tckr kxknutcvkswcth thk kfeoekjkft ofg cjpont `d `f-nojpus pr`dkssc`fol stugy ot W`p ?9 muscfksssnh``ls wcth thk n`fvkfckfnk ofg kosk-`d-usk `d `flcfk kgunotc`f. Uk gklcvkrkxknutcvks dr`j D`rtufk ?999 n`jpofcks dr`j oll `vkr thk w`rlg wcth trofsd`rjotc`follkorfcfe kxpkrckfnks.

Kxkn@flcfk portfkrs wcth lkogcfe muscfkss snh``ls t` `ddkr thk d`ll`wcfe prèrojs1

Lkogcfe Cff`votcvk Nhofek

Lkogcfe @pkrotc`fol KxnkllkfnkN`jcfe ``f!

Lkogcfe trotkecn Er`wth

C typcnolly thcfb ot o hceh lkvkl, mut d`ll`wcfe thcs drojkw`rb oll`wkgjk t` shopk pr`mlkjs ofg s`lutc`fs t` jkkt muscfkss cjpkrotcvks ofgnlkorly prkskft o nosk t` jy pkkrs. Whk pr`dkss`rs gcg o w`fgkrdul a`m.Lkss`fs wkrk sh`rt, swkkt, ofg t` thk p`cft. U`fgkrdul kxojplks uskgt` cllustrotk n`fnkpts.

]kec`fol Lkogkrshcp Jofoekr,N`fstruntc`f & Kfecfkkrcfe N`jpofy



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L K O G C F E ^ W ] O W K E C N E ] @ U W H KXKN@FLCFK

Y]@E]OJ WKOJ

A[LCO D. OLKXOFGK]Nhckd Yrèroj @d nkr OGOJ ^HOYC]@TY Yrèroj @pkrotc`fs JOLL@]S A@FK^Gcrknt`r, Nlckft @pkrotc`fs

ÔJ N]@^^@pkrotc`fs Oss`ncotk

MO]]S E@LGMK]ENhckd Wknhf`lèy @d nkr

GOTCG D@^WK]Nhckd Onogkjcn @d nkr

A@F ]KTKL@^TY Cfstruntc`fol Gkscef

BOWHS W]OF@pkrotc`fs Oss`ncotk

DKLCNCO J@KC^@pkrotc`fs Oss`ncotk


@ur kxpkrckfnkg ofg kfkrektcn Yrèroj Wkoj cs hkrk t` supp`rt yù thrùehùt yùrlkorfcfe kxpkrckfnk. N`ftont us ofytcjk ot supp`rtIkxkn`flcfk.n`j.

leading strategic growth - program guide

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