Leading by using theTHE CARROT PRINCIPLE

Presented by

Prerna Richards

Program Director Mi Escuelita Preschool

THE CARROT PRINCIPLE

How the best managers use recognition to engage their people, retain talent, and accelerate

performance

By Adrian Gostick and Chester Elton

Lee J. Colan [lcolan@thelgroup.ccsend.com]

Mi Escuelita Preschool

LEADERS

Who is a leader?

What is their main role?

Emotionally connecting with your team members

LEADERSHIP CONTINUED…

They set the tone

Leaders need to be visionaries

Developing your leadership takes years

A successful leader empowers

THE BASIC FOUR OF LEADERSHIP

1 Goal Setting

2 Communication

3 Trust

4 Accountability

SATISFIED OR ENGAGED

Are your team members satisfied or engaged?

Or both? How can you tell?

Characteristics of a satisfied staff member

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ENGAGED EMPLOYEES

Characteristics of an engaged employeeThree important questions that

all employees ask…

What’s important around here?

How can I make a difference?

What’s in it for me when I do make a difference?

GOAL SETTING

1 Set Meaningful Goals

2 Set clear and achievable Goals

2 SMART way of setting goals

VALUES AND MISSION

Personal Values

Knowing and living our mission- Connecting the employee goals with the organization goals

VALUES CONTINUED..

Walk the talk

The strongest statements are made without saying a single word

COMMUNICATION

Keep everyone informed and involved.

Communication within the company or site will happen whether the leader does it or not.

Communicating who we are and what we do

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COMMUNICATION….

Better facilitated by the leader than the team members

Our actions and words should communicate we are a quality preschool

Mi Escuelita Preschool

TRUST

When leaders are trusted there is a greater level of involvement.

People respond in kind to the way they are treated (respect).

Becoming more visible to the employees

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HOW TO BUILD TRUST AMONGST TEAM MEMBERS?

Be willing to pitch inListen and respect employees

Keep your word and commitmentsTreat them fairly

Take responsibility for your mistakes

•PRAISE PUBLICLY AND CRITISIZE PRIVATELY

WORDS OF WISDOMON TRUST

“Trust men and they will be true to you; treat them greatly and they will

show themselves great.” Ralph Waldo Emerson

“Few things can help an individual more than to place responsibility on him and let him know that you trust

him” Booker T Washington

ACCOUNTABILITY

Hold ourselves for being honest

We don’t make excuses: we make it right

Not only Identifying the employee mistake but also their success.

I AM EITHER RESPONSIBLE OR IRRESPONSIBLE

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Define the problem

Show appreciation when they make a change for the positive

Clearly share your expectations

Share the lessons learned without embarrassing anyone

See it, own it, solve it, and do it

ACCOUNTABILITY

CELEBRATING SUCCESS

Recognition is frequent and meaningful

Positive feedback increases the sense of competence while negative feedback

undermines it.

We communicate to the masses but manage to the one

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Awards within the program

“Catch them doing good”

Connect with each staff member

CELEBRATING SUCCESS

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CARTOON

RECOGNITION IDEAS

Greeting people by their name every morning

Set a goal to find out a new thing about your team member each day

To praise even the smallest movement towards valued behavior

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RECOGNITION IDEAS

High five boards

Gathering everyone in the hall for the “shout out”

Hand written cards

Certificates- long lunch

Celebrating the service anniversary date

Announcing during a meeting if a parent pays a compliment to a team member

RECOGNITION IDEAS

Five compliments to every one criticism

Sixty seconds and three steps

Praise should be public and criticism should be private

Treat the award with dignity adds value to it

RECOGNITION IDEAS

Once every seven days

Doing their least favorite task for the day

Recognize the staff you can depend on

CONCLUSION

Questions or Comments?

Mi Escuelita Preschool