Leadership: Being Accountable

MGT 100, Spring 2013Hoai-huong (Mary) LeLeadership: Being Accountable

What is LeadershipWhen Teams Need HelpDefining leadershipWhy it mattersLeadership accountabilityLeadership presenceTeam cultureHow to identify issuesModel of dysfunctional teamsCreating alignmentLeading by exampleStrong leadership = successful team

Table of Contents

What is Leadership?

Why Does Leadership Matter? Teams take direction from their leaders. They need leaders to:- Reach out- Motivate- Inspire

Leadership AccountabilityCommunicating clear and credible expectationsCreating compelling consequencesLeading conversations grounded in empirical reality

Leadership PresenceP is for presenceR is for reaching outE is for expressivenessS is for self-knowing

Benefits of Leadership PresenceMore trusting relationshipsInspiring teammatesCreating enthusiasmNurturing a positive team culture

Why Culture MattersImplementing changeEmployee engagementProviding customer serviceTurf issues

Creating a Positive Culture Open to continuous changeEffective change agentEncouraging new ideasCoaching and feedback

When Teams Need Help

The Five Dysfunctions of a Team

The Five Dysfunctions Model can help to identify issues and create solutions for them.

Creating AlignmentShared, thematic goalDefining objectivesStandard operating objectivesMetrics

Leading by Example

As a leader, you should be modeling and rewarding the behavior you want your team to emulate.

Strong Leadership = Successful Team

ReferencesGrimshaw, Jeff and Baron, Gregg. (2010) Leadership Without Excuses. San Francisco, CA: McGraw Hill.Halpern, Belle Linda and Lubar, Kathy. (2003). Leadership Presence. New York, NY: Penguin Group.Lencioni, Patrick. (2002). Five Dysfunctions of a Team. San Francisco, CA: Jossey-Bass.Lencioni, Patrick. (2006). Silos, Politics, and Turf Wars. San Francisco, CA: Jossey-Bass.Senn, Larry and Hart, Jim. (2006). Winning Teams, Winning Cultures. Long Beach, CA: The Leadership Press, Inc.

Citations for Photos UsedLeadership Graphic http://mbanogmat.com/show-off-your-leadership-skills-in-your-mba-application/Teamwork http://www.forbes.com/sites/glennllopis/2012/10/01/6-ways-successful-teams-are-built-to-last/Leadership Presence http://capone.mtsu.edu/cohre/5_Leadership_Main.htmlTeam Culture http://cobaltpm.com/important-characteristics-of-successful-project-teams/Team Needs Help http://www.carpenterandassoc.com/planning-your-next-annual-sales-meeting/Leading by Examplehttp://yourbusiness.azcentral.com/describe-strong-leadership-skills-8434.htmlStrong Leadership http://incedogroup.com/the-true-value-of-customer-service/partnership-and-team-work/