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Global RepoRtinG initiative (GRi) G4 disclosuRe index 2014

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iMpeRial HoldinGs liMited Global Reporting initiative (GRi) G4 disclosure index 2014 1

Imperial’s 2014 Integrated Annual Report and Sustainable Development Report contain information relating to many of the GRI G4 disclosures, as detailed below:

1. General Standard Disclosures

indicator number disclosure Where this appears in imperial’s reporting

Section: Strategy & Analysis

G4 – 1 CEO Letter Sustainable Development Report pages 6 to 7

G4 – 2 Key impacts, risks, and opportunities Annual Integrated Report pages 101 to 104. See also the Chairperson’s and CEO’s report in the Integrated Annual Report on pages 26 to 41 and the message from the Chairperson of the Social, Ethics and Sustainability committee in the Sustainable Development Report pages 8 to 9

Section: Organisational Profile

G4 – 3 Organisation name Sustainable Development Report – Front cover

G4 – 4 Primary brands, products, and services Sustainable Development Report – pages 10 to 11 and Integrated Annual Report pages 50 to 95

G4 – 5 Headquarters location Sustainable Development Report – outside back cover

G4 – 6 Where the organisation operates Integrated Annual Report pages 6 to 7 (summary) and pages 50 to 95 (detail)

G4 – 7 Nature of ownership and legal form Integrated Annual Report pages 46 to 47

G4 – 8 Markets served Integrated Annual Report pages 8 to 9 (summary) and pages 50 to 95 (detail)

G4 – 9 Scale of the organisation Integrated Annual Report pages 24 to 41. Data relating to employee numbers can be found on page 68 of the Sustainable Development Report

G4 – 10 Total number of employees by type Sustainable Development Report page 68

G4 – 11 Collective bargaining agreements Not reported

G4 – 12 Supply chain description Relevant information is contained in the Integrated Annual Report pages 50 to 95

G4 – 13 Organisational changes during the reporting period

Integrated Annual Report pages 50 to 95

G4 – 14 Precautionary principle Integrated Annual Report pages 101 to 104

G4 – 15 External charters, principles, or other initiatives

Sustainable Development Report – page 21

G4 – 16 Membership associations See below note 1

Section: Identified Material Aspects & Boundaries

G4 – 17 Entities included in financial statements Integrated Annual Report pages 153 to 159

G4 – 18 Process for defining report boundaries and content

Sustainable Development Report page 17

G4 – 19 Material aspects included in the report Sustainable Development Report page 16

2 iMpeRial HoldinGs liMited Global Reporting initiative (GRi) G4 disclosure index 2014

indicator number disclosure Where this appears in imperial’s reporting

G4 – 20 Descriptions of material aspect boundaries within the organisation

For each sustainable development focus area included in Imperial’s 2014 Sustainable Development Report, the report indicates whether it is relevant across the business or whether it is a material concern in certain areas of the business only. See pages 18, 26, 32, 40, 50 and 58

G4 – 21 Descriptions of material aspect boundaries outside the organisation

A list of concerned stakeholders has been provided against each sustainable development focus area included in Imperial’s 2014 Sustainable Development Report. See pages 18, 26, 32, 40, 50 and 58

G4 – 22 Restatements Only one restatment was required, in relation to training hours during the 2013 financial year, and this is fully explained on page 68 of the Sustainable Development Report

G4 – 23 Changes from previous reports in terms of scope and/or boundaries

N/A – this is the company’s first report under GRI’s G4 guidelines

Section: Stakeholder Engagement

G4 – 24 Stakeholder groups Integrated Annual Report pages 12 to 14

G4 – 25 How stakeholders were identified Integrated Annual Report page 12

G4 – 26 Approach to stakeholder engagement Integrated Annual Report pages 12 to 14. No external stakeholder engagement was undertaken specifically as part of the reporting process

G4 – 27 Topics raised during stakeholder engagements

Integrated Annual Report pages 12 to 14

Section: Report Profile

G4 – 28 Reporting period Sustainable Development Report – Inside front cover

G4 – 29 Date of most recent report The previous report was published on 30 September 2013

G4 – 30 Reporting cycle Annual

G4 – 31 Report contact See Sustainable Development Report back cover. The contact person for the Sustainable Development Report is Rafiek Sharfuddin, Group Head: Sustainability. Telephone + 27 11 372 6500

G4 – 32 “In accordance” option, GRI Index and report assurance

Imperial’s objective is to move to core compliance with the GRI G4 guidelines over the short to medium term

G4 – 33 Policy regarding report assurance Sustainable Development Report page 64. Imperial’s objective is to move towards external assurance of sustainable development metrics over the medium term

Section: Governance

G4 – 34 Governance structure of the organisation Integrated Annual Report pages 96 to 113. See also the Sustainable Development Report page 17

Section: Ethics & Integrity

G4 – 56 Code of conduct Integrated Annual Report page 112


2. Specific Standard Disclosures and sector disclosuresImperial’s 2014 Sustainable Development Report focused on six areas which are most material for the business and its stakeholders. These areas are described in the report as follows:

> People > Job creation > Safety > Fuel efficiency > Business and environmental footprint > Social and developmental benefits arising from the business

The table below shows the GRI aspects which correlate most closely to these areas (including the page reference for the disclosure on management approach for each aspect). It also shows the GRI indicators reported for each aspect and the page references where the data for each of these indicators can be found:

Reporting focus area

Relevant GRi aspect(s)

page reference for disclosure on Management approach (dMa) against this aspect

Relevant GRi indicators

page reference for GRi indicator

people Training and education

Pages 18 to 25 G4 – LA9: Average hours of training for employees

Sustainable Development Report page 68. Total training hours have been reported, however a breakdown of training hours by gender and employee category is not yet available

G4 – LA10 Programmes for skills management and lifelong learning

Sustainable Development Report pages 18 to 25

Diversity and equal opportunity

Pages 18 to 25 G4 – LA12: Composition of governance bodies and employees

Information in relation to employees is provided in the Sustainable Development Report page 68. Information relating to the board is provided in the Integrated Annual Report on pages 16 to 21

Job creation Indirect economic impacts

Pages 26 to 31 and 58 to 63

G4 – EC8: Indirect economic impacts Sustainable Development Report pages 32 to 29 and 70 to 71

safety Occupational health and safety

Pages 32 to 39 G4 – LA6: Rates of injury, occupational disease, lost days, absenteeism, and work-related fatalities

Sustainable Development Report pages 32 to 29 and 70 to 71

Fuel efficiency Energy Pages 40 to 49 G4 – EN3: Energy consumption (scope 1 and 2)

Sustainable development report page 70 to 71

Some disclosure relating to G4-EN6 (Energy reductions) is provided, however this information is not recorded systematically across the business. See the Sustainable Development Report pages 40 to 49

Emissions Pages 40 to 49 G4 – EN15: GHG emissions (scope 1) Sustainable Development report pages 70 to 71

G4 – EN16: GHG emissions (scope 2) Sustainable Development report pages 70 to 71

Some disclosure relating to G4-EN19 (reduction of GHG emissions) is provided, however this information is not recorded systematically across the business. See the Sustainable Development Report pages 40 to 49


Reporting focus area

Relevant GRi aspect(s)

page reference for disclosure on Management approach (dMa) against this aspect

Relevant GRi indicators

page reference for GRi indicator

business and environmental footprint

Water Pages 50 to 57 G4 – EN8: Water withdrawals by source Under this indicator, municipal water only is recorded. The volume of water withdrawn from other sources is not material. See the Sustainable Development Report pages 70 to 71

Some disclosure relating to G4-EN10 (Water reductions) is provided, however this information is not recorded systematically across the business. See the Sustainable Development Report pages 50 to 57

Effluents and waste

Pages 50 to 57 G4 – EN24: Significant spills Sustainable Development Report pages 50 to 57 and 70 to 71

Compliance Pages 50 to 57 G4 – EN29: Environmental fines and sanctions

Sustainable development report page 70

social and developmental activities arising from the business

Economic performance

Pages 58 to 63 G4 – EC1: Economic value Sustainable Development Report page 67. This information is included at a group level only in Imperial’s reporting, and not at a country, regional or market level

Indirect economic impacts

Pages 26 to 31 and 58 to 63

G4 – EC8: Indirect economic impacts Sustainable Development Report pages 26 to 28 and 58 to 63

Other GRI G4 disclosures which are contained in Imperial’s reporting are:

GRI aspect Relevant GRI indicator Indicator description Page reference

Non-discrimination G4 – HR3 No incidents were reported. See page 21 of the Sustainable Development Report for Imperial’s Human Rights Policy

Freedom of Association and collective bargaining

G4 – HR4 No incidents were reported. See page 21 of the Sustainable Development Report for Imperial’s Human Rights Policy

Child labour G4 – HR5 No incidents were reported. See page 21 of the Sustainable Development Report for Imperial’s Human Rights Policy

Forced or compulsory labour

G4 – HR6 No incidents were reported. See page 21 of the Sustainable Development Report for Imperial’s Human Rights Policy

Anti-corruption G4 – SO5 Confirmed incidents of corruption

Integrated Annual Report page 105

Public policy G4 – SO6 Political contributions No political contributions were made in the period under review

Anti-competitive behaviour

G4 – SO7 Anti-competitive behaviour

No legal actions for anti-competitive behaviour occurred during the period under review

Compliance G4-SO8 Fines for non-compliance with laws

Sustainable Development Report page 72

Customer privacy G4 – PR8 Number of substantiated complaints regarding customer privacy

No complaints were recorded

Note1: None of the indicators above are externally assured, however Imperial intends to move towards external assurance of key sustainability indicators over the medium term

Note 2: List of external organisations to which Imperial belongs


Industry bodiesImperial group companies are members of a number of industry-specific bodies and general associations, through which they engage in dialogue on industry- and business-related issues. In many instances businesses within the group leverage these associations to inform and influence debate and public policy. The associations and memberships include, but are not limited to, the following:

> National Business Initiative (NBI) > Business Against Crime > The Southern African Vehicle Rental and Leasing Association (SAVRALA) > Life Offices Association (LOA) > South African Intermediaries Association > National Automobile Dealers Association (NAAMSA) > The Road Freight Association (RFA) > National Business Foundation (NBF) > Retail Motor Industry (RMI) > Tourism Business Council of South Africa (TBCSA) > South African Tourism Services Association (SATSA) > South African Bus Operators Association (SABOA) > South African Motor Body Repairers Association (SAMBRA) > Franchise Association of South Africa (FASA) > Business Unity South Africa (BUSA) > Chartered Institute of Management Accountants (CIMA) > The Chartered Institute of Logistics & Transport > Supply Chain Council > South African Institute for Industrial Engineering > NEPAD Business Foundation > Council for Scientific and Industrial Research (CSIR) > Council of Supply Chain Management Professionals (CSCMP) > Maputo Corridor Logistics Initiative (MCLI) > Rail Road Association of South Africa > Steel and Engineering Industries Federation of South Africa (SEIFSA) > South African Alternative Energy Association > Consumer Goods Council of South Africa > Ethics Institute of South Africa > South African Institute of chartered Accountants (SAICA) > IRMSA – Institute of Risk Management South Africa > IIA – Institute of Internal Auditors > SAICA – South African Institute of Chartered Accountants > IODSA – Institute of Directors South Africa > MIWA – Motor Industries Workshop Association > SADFIA – South African Diesel Fuel Injection Association > MERCETA – Manufacturing/Engineering and Related CETA > ADS – Associated Diesel Specialists (worldwide organisation) > MPEA – Motor Parts & Equipment association > AAIA – American Independent Automotive Aftermarket > MIBCO (Motor Industry Bargaining Council) > SAACI (South African Association for the Conference Industry) > SABOA (South African Bus Operators Association) > USTOA (United States Tour Operators Association) > Cape Town Chamber of Commerce > Johannesburg Chamber of Commerce and Industry > FASA (Franchise Association of South Africa)


> South African Intermediaries Association > National Automobile Dealers Association > South African Institute of Chartered Accountants (SAICA) > Actuarial Society of South Africa > National Credit Regulator (NCR) > South African Insurance Association (SAIA) > Association for Savings and Investments of South Africa (ASISA) > German-African Business Association > German Asia-Pacific Business Association, OAV > The Deutsches Verkehrsforum (DVF) > The European Freight and Logistics Leaders Forum (F & L) > The Global Supply Chain Network (BVL) > Association of Forwarding and Logistics NRW e.V. (VSL NRW) > Foreign Trade Association North Rhine Westphalia (AHV) > East and Central Europe Association (OMV) > The Association of German Freight Forwarders and Logistics Operators (DSLV) > The Federation of German Wholesale (BGA) > The Germanischer Lloyd SE (GL) > German Chamber of Commerce (AHK) > Bundesverband Mergers & Acquisitions e.V., Friedberg > German-Chinese Business Association (DCW) > The Lateinamerika Verein (LAV) > Deutsche Verkehrswissenschaftliche Gesellschaft Rheinland e.V. (DVWG) > Gesellschaft zur Förderung der Verkehrswissenschaft an der Universität zu Köln e.V. > Verein der Förderer und Absolventen der DAV e.V., Bremen

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